1637 Rca Jobs - Page 6

As a Team Lead in credit risk assessment for a US bank, you will be responsible for leading a team of 4-6 analysts specializing in the evaluation of (i) Commercial Real Estate (CRE) loans and (ii) Commercial and Industrial (C&I) loans. Your primary focus will be on CRE expertise, with C&I knowledge considered an additional asset. Your role will involve overseeing the analysis and reports prepared by analysts, as well as engaging with clients regularly to discuss analytical aspects of the work and project pipeline. Key responsibilities include conducting research and assessment of the credit strength of CRE and C&I entities. For candidates with CRE experience, your background should include tasks such as sourcing updated operating statements, rent rolls, and valuation reports. Proficiency in financial spreading tools like Sageworks, conducting CRE cash flow analysis, and preparing detailed credit reports is essential. Familiarity with tools such as CBRE, CoStar, RCA, REIS, Moodys CMM, as well as knowledge of Intex and Bloomberg, will be advantageous. For those with C&I experience, in addition to the above requirements, responsibilities will include spreading financials (Audit, Business Tax Returns, Personal Tax Returns, etc.) using tools like Sageworks and CreditLens. You will also analyze and calculate qualifying income from various tax documents like 1040s, Schedule E, 1065, 1120, 1120S, K1, and transcripts. Understanding tools like nCino, Salesforce, RMA reports, as well as knowledge of Intex and Bloomberg, will be beneficial. Furthermore, you will support franchise building activities by contributing to the writing of blogs and articles. Education and Experience: - Minimum Educational Qualification: CA/ MBA/ CFA/ FRM - Minimum Experience Required: 7+ years of work experience, with a preference for candidates with relevant expertise in CRE and C&I credit risk assessment.,

As a Credit Underwriting Coordinator, your primary responsibilities will include monitoring the FTR trends, identifying training gaps, and conducting regular trainings. You will be responsible for coordinating the mapping issues and technical issues, ensuring end-to-end TAT servicing by the CO structure to the sales teams. Your key duties will involve maintaining a TAT of 24 hours for all assigned credit underwriting at the branch. You will also need to ensure monthly trainings for Branch Loan officers on the latest product updates and maintain a FTR of the branch at 90% levels through daily briefings on file-wise errors. It will be your responsibility to ensure branch compliances by highlighting deficiencies to RM ICQ and conducting detailed Root Cause Analysis for OD cases. Additionally, you will be required to act in the role of Branch Manager in their absence for the purposes of cash deposition and disbursement. The ideal candidate for this role will be a graduate in any discipline with a strong attention to detail and excellent coordination skills. If you are proactive, detail-oriented, and have a passion for credit underwriting, we encourage you to apply for this position.,

The job involves maximizing the availability and reliability of material handling systems and equipment at a Bio energy site by utilizing specialized expertise across equipment groups. You will be responsible for ensuring Health, Safety, and Environmental compliance, as well as cost-effective maintenance through audits, budgeting, and IMS documentation. Additionally, you will need to maintain the reliability of rotary equipment and material handling systems through PM/CM schedules, condition monitoring, and Root Cause Analysis (RCA). Optimizing spare parts and inventory management using SAP systems and preservation practices will also be a crucial aspect of the role to ensure smooth Operations and Maintenance (O&M). Furthermore, you will be expected to drive performance improvement and enhance team capability through Total Productive Maintenance (TPM), training, benchmarking, and coordination with the Center of Excellence (CoE). Key Responsibilities include: - Ensuring HSE, statutory compliance, and cost-effective maintenance - Maintaining reliability of rotary equipment and material handling systems - Optimizing spare parts and inventory management - Driving performance improvement and team capability Critical Competencies required for the role involve reducing maintenance costs and improving equipment availability, safety, and reliability through proactive actions and audits. You will also need to enhance manpower productivity and minimize production losses by balancing reliability with operational needs. Compliance with Root Cause Analysis (RCA), Reliability Centered Maintenance (RCM), Condition Monitoring (CM), and training protocols while harmonizing standards across vendors and systems is essential. Maintaining inventory control and implementing corrective/preventive actions aligned with organizational policies are also critical competencies. The Ideal Background for this position includes a Bachelor's degree in mechanical engineering, along with 3-8 years of experience, including at least 3 years in the field of Solid/Material handling equipment. Key Metrics that will be measured include: - Maintenance Cost Reduction - Equipment Availability & Reliability - Operational Efficiency & Downtime Control - Inventory & Spare Parts Management - Compliance & Safety Performance,

Leading BPO in Mumbai Hiring for Sr Quality Analyst US Healthcare Process Must have minimum 1 year experience in Quality in International BPO in Voice process Must have Experience in International BPO BPO Only Graduate 5 Days Working Cabs in ODD Hours Shifts 24*7 Responsibilities: Lead quality initiatives, implement Six Sigma methodologies. Conduct call audits, analyze results with Pareto charts & Fishbones. Monitor calls for compliance, identify improvement opportunities. Mail your cv at simmi@hiresquad.in or call a 8467054123

About this opportunity This Role is responsible for Alarm analysis, Operation-maintenance, trouble-shooting & Change Request Implementation on IP nodes (like Routers, switches ,firewalls, load balancers and security gateways etc). Also responsible for Trouble Ticket analysis and resolution of trouble tickets raised by Customer / L2 Teams. Fault management on all routers and switches equipment and follow up with support in case of raised cases. What you will do Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. You will bring IP Firewall on Cisco FTD + Firepower + ASA is mandatory Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, MPLS, LDP, L2VPN, L3VPN, BFD, Segment Routing. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. Telecom knowledge (2G, 3G, 4G, 5G Service Flow & Interfaces). Product/Vendor knowledge on CISCO (mandatory) & Ericsson. Good Communication & trouble-shooting skills. 3-7 years of relevant in IP Domain

Responsibilities & Key Deliverables Floating RFQ s for getting techno-commercial proposals from Suppliers. Technical Proposal Sign-off with Supplier along with Engineering (BoM / FTG / DVP requirements/Effort Estimation /development scope). Support SSU by providing information /data for commercial discussion and negotiation with suppliers. Prepare and raise PO to suppliers. Verse with IMCR / VAVE process and methodology Commercial acumen: Cost estimation of the process, FTG involved & Packaging to accurately estimate CAPEX requirements (develop and monitor the CAPEX) Proactively identifying & resolving problems and maintaining quality standards Facilitation & ensuring deployment of the new and the revised standards by interfacing with functions. Good knowledge of quality tools and processes ,Ensure seamless flow of information on quality concerns to seniors. Releasing schedules & Procuring parts based on project gateways to ensure smooth vehicle builds. APQP and tracking at all the stages of product development. Experience 8-10 year Industry Preferred Auto / Auto-ancillary Qualifications B.E/B.Tech Electronics, General Requirements Good product, process & development knowledge of Electronics Parts like Instrument Cluster, Body Control Module, RPAS System E Horns, Flasher, Controllers, Control Panel , Switches, Infotainment System etc. Commercial acumen about various processes and materials (MHR, Conversion cost, Markup) Knowledge of vehicle systems ( Technical know-how of the products) Well acquainted with Techno commercial of parts (RFQ / Quote Synthesis) E Child Part souring & Costing. Good Problem-Solving Skill & adherence to RCA / ICA & PCA. Supplier relationships Negotiation skill. MIS reporting

Job Title: Manager Quality (BPO) Location: Bangalore – Whitefield Mode of work - Work from Office Job Type - Full-time DOJ - Prefer immediate joiners Job Summary: The Quality Manager will lead the design, implementation, and continuous improvement of quality frameworks and initiatives within a high-paced BPO environment. This role is instrumental in ensuring adherence to client expectations, compliance standards, and internal quality benchmarks across all operational touchpoints. A key responsibility includes overseeing and supporting ISO 9001 audit readiness , driving alignment with international quality standards, and managing internal and external audits. The Quality Manager will drive process excellence through data-driven analysis, Six Sigma methodologies, and proactive risk identification. By partnering with cross-functional teams, the manager will foster a culture of quality, accountability, and continuous improvement—ultimately enhancing customer experience, reducing defects, and improving operational efficiency. Key Responsibilities: Own the end-to-end quality function, ensuring alignment with both internal standards and client-defined metrics. Analyze early lifecycle (0–90 days) agent performance trends and implement targeted quality improvement plans. Work closely with Operations, Training, and Client Services to deliver outcomes as per the defined Statement of Work (SOW). Support the development and execution of structured TNI frameworks, refreshers, and capability-building programs in partnership with the training team. Design and implement robust quality controls to minimize errors, reduce escalations, and mitigate compliance risks. Lead, mentor, and develop a team of Quality Analysts, driving performance accountability and professional growth. Conduct deep-dive investigations into quality gaps using data-driven methods, and drive corrective and preventive action plans. Ensure SOPs, quality standards, and knowledge bases are consistently updated to reflect business and client changes. Uphold quality assurance governance on compliance, data security, and regulatory adherence. Track quality training and performance initiatives through feedback loops, scorecards, and post-intervention metrics. Champion a culture of quality-first thinking, continuous improvement, and innovation within the organization. Required Skills & Competencies: Quality Assurance & Compliance Develop and implement quality control processes, metrics, and reporting systems. Monitor and audit calls, chats, and emails for accuracy, process adherence, and customer satisfaction. Ensure compliance with client SLAs and internal SOPs. Strong understanding of ISO 9001:2015 standards and experience in leading ISO/internal/external audits. Proven ability to implement and govern audit controls, risk mitigation strategies, and corrective actions. Deep familiarity with call/chat/email monitoring techniques, scorecards, and quality checklists. Process Excellence Champion Six Sigma, Lean, or similar quality methodologies for process optimization. Drive initiatives to reduce customer complaints and increase First Call Resolution (FCR) and CSAT. Collaborate with process owners to design quality frameworks for new transitions and process migrations. Performance Improvement & Analysis Identify quality gaps and drive root cause analysis (RCA) to reduce errors and improve performance. Implement corrective and preventive actions (CAPA) for consistent process improvements. Develop performance dashboards and scorecards for agents and teams Reporting & Metrics Publish regular quality reports, trends, and actionable insights to internal and client stakeholders. Track key metrics: Accuracy, CSAT, NPS, AHT, FCR, Quality Scores, etc. Team & Stakeholder Management Lead, train, and motivate a team of quality analysts. Conduct calibration sessions with clients, internal QA teams, and operations. Strong people management skills with experience in leading QA teams in a BPO setting. Capable of managing multiple stakeholders including clients, operations, training, and compliance teams. Communication & Documentation Excellent verbal and written communication skills, with the ability to present to senior leadership and external clients. Skilled in preparing audit documentation, RCA reports, and client-facing decks. Process & Compliance Understanding of compliance, data privacy, and risk governance in BPO operations. Experience in handling internal/external audits related to training and quality. ISO & Audit Management Lead preparation, execution, and closure of ISO 9001, internal, and external audits, including documentation, audit readiness, and corrective action planning. Collaborate with cross-functional teams to ensure continuous compliance with audit standards and regulatory mandates. Serve as the point of contact for client or third-party audits related to quality and compliance. Interested candidates share cv to jagadish.r@genisys-group.com / 7339655795

Exp: 2+yrs 1)Manufacturing engineer-Lapping process Skilled in achieving tight flatness Familiar with surface metrology tools 2)Manufacturing engineer-Laser process Skilled in CAD/CAM & CNC for Laser programming Familiar with laser inspection tools

You are a technology-led healthcare solutions provider driven by the purpose of enabling healthcare organizations to be future-ready. At Indegene, you offer accelerated global growth opportunities for bold, industrious, and nimble talent. Your unique career experience celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. If you are looking to explore exciting opportunities at the convergence of healthcare and technology, visit www.careers.indegene.com to kickstart your career. The first few years of your career are crucial as they lay the foundation for your professional journey. Indegene promises a differentiated career experience where you will work at the intersection of healthcare and technology and be mentored by industry experts. You will have the opportunity for global fast-track career growth alongside Indegene's high-speed expansion. As a purpose-driven organization, you focus on enabling healthcare organizations to be future-ready with customer obsession as your driving force. You are bold in actions, nimble in decision-making, and industrious in your work approach. About Indegene - https://www.indegene.com/ Experienced Senior Design Quality Engineer is sought with a focus on ensuring product quality throughout the lifecycle. This includes leading Quality Plan development, validating critical design inputs, ensuring compliance during design reviews, verification, validation, and transfer. The ideal candidate should excel in risk management, design for reliability (FMEA, V&V, RCA), and post-market analysis to drive continuous improvement. Collaboration across functions to deliver high-quality, customer-focused, and regulatory-compliant products is essential. Roles and responsibilities: - Develop appropriate quality plans covering all product lifecycle stages - Provide oversight of Quality Plan execution, Risk Management activities, and design-related tasks - Validate key design inputs such as usability, reliability, performance, and more - Assess product quality performance and conduct post-market analysis - Ensure compliance during design reviews, verification, validation, and transfer - Apply design for quality and reliability best practices Skills: - Knowledge of global medical device or consumer product regulations and standards - Experience in Software or Hardware development, Verification and Validation, Risk management, RCA, and more - Familiarity with Sample Size Determination, Statistical Methods, Safety Risk Management, and Failure Modes and Effects Analysis - Understanding of quality system development, documentation, and implementation - Ability to develop and implement quality programs, including problem-solving Qualifications: - Bachelor's degree in Engineering - Minimum 3 years of experience in medical device-related Quality & Regulatory domain with knowledge of design control principles EQUAL OPPORTUNITY Apply now if you are excited about this opportunity to contribute to the future of healthcare technology!,

The ideal candidate for this position should have a Diploma/BE/ME in Electrical with 6 to 10 years of relevant experience. The job is located near Vadodara and offers a salary of up to 9 LPA. As a Quality Lead, you will be responsible for implementing quality systems, conducting audits, and obtaining certifications such as ISO, UL, and VDE. You will also oversee internal, supplier, and customer audits, and work towards resolving quality issues using methodologies like 8D, RCA, and CAPA. Monitoring QA/QC operations including inspections, testing, and documentation will also be part of your responsibilities. In this role, you will define and track Quality KPIs, lead continuous improvement initiatives, and manage the quality team to ensure operational excellence. Collaboration with cross-functional teams such as Production, R&D, and Global Teams will be essential for the success of the quality function. To apply for this position, please reach out via mobile at 78628 40966 or visit www.crownhrservices.com/job-opening. This is a full-time position with benefits including Provident Fund. The work location is in person.,

• 5+ years of experience in Enhancement, Development, support, operations or maintenance • Solid knowledge of Java & Oracle PL/SQL • Hands-on experience Java-based applications, application servers and different frameworks. • Troubleshooting and RCA

• A candidate with a minimum of 4-5 years of experience in Quality. • Candidate should have worked in Sheetmetal, Heavy Fabrication, Hydraulics, Assembly Process Knowledge, Welding, Casting and Machining. • Experience in PPAP documentation and quality reviews across multiple commodities. • Hands-on experience with PFMEA creation for assembly and welding. • Utilize quality tools such as PFMEA, SPC and FMEA to identify and mitigate risks. • Interpret engineering drawings (GD&T), schematics and product models to support inspection and validation activities. • Support pre-DPAR activities, Welding as a Process (WAAP), Routing Quality Analysis (RQA) and corrective/preventive action plans. • Strong analytical, problem-solving and project management skills. • Familiarity with Creo View, Power BI, Power Apps and other quality analysis tools. • Must have good hands-on soft skills knowledge on Microsoft tools like Outlook, power point, excel, word, teams etc. • Good English communication and the ability to handle the project independently with minimal guidance.

Monitoring and evaluating inbound and outbound calls and emails according to the criteria set by the supplier in accordance with Client requirement. Documenting quality issues and performance measure for management review and providing information to assist in agent feedback and formal education processes and, Sharing results with Team Leads (and Operations Leader, if appropriate) to help provide individualized feedback to agents Provide Quality evaluation report to Client & track actions taken for improvement Perform transactional audit through recorded calls, remote or SBS, internal error checking, data scrubbings, calibration and Quality certification process. Qualifications: - Graduate/Post Graduate (Exception Needed if experience is more than 2years as QA) Proficiency in Microsoft Office packages (Word, Outlook, Excel); Excellent interpersonal and communication skills; High attention to detail and accuracy. The ability to: Analyze, validate and interpret data/reports; Multi-task, work under pressure and cope with high volumes of work; Cope with pressures and setbacks; Document problems and assist in their resolution; Document processes and identify areas for improvement; Adapt to change quickly, in a fast-paced environment; Prioritize and manage workflow Additional Points: - Open to Travel Having a Valid Passport

Total 6 Yrs exp out of this 2 yrs exp as a Assistant Manager Quality Call Callibration CSAT Manage Team of QA Count of Audit Quality Score Work from Office-Kolkata only not for Delhi/NCR...Apply those who can relocate in Kolkata Required Candidate profile Work from Office-Kolkata only not for Delhi/NCR...Apply those who can relocate in Kolkata Call or Whatspp cv Sri 8851792136 Neha 8287267407

We are seeking a skilled and proactive engineer with expertise in Kubernetes, Java-based applications, and cloud platforms (AWS/Azure/GCP), along with experience in ServiceNow for support ticket management. The ideal candidate will be responsible for maintaining cloud-native applications, troubleshooting production issues, and ensuring smooth operations through effective ticket handling and resolution. Key Responsibilities: Kubernetes & Cloud Operations: Deploy, manage, and monitor containerized applications using Kubernetes. Maintain and optimize cloud infrastructure (AWS, Azure, or GCP). Automate deployments and infrastructure using CI/CD pipelines and Infrastructure as Code (IaC) tools like Terraform or Helm. Monitor system performance, availability, and security. Java Application Support: Troubleshoot and debug Java-based microservices and APIs. Collaborate with development teams to resolve application issues. Participate in code reviews and suggest performance improvements. ServiceNow (SNOW) Support: Handle incident, problem, and change management via ServiceNow. Raise, track, and resolve support tickets in coordination with internal and external teams. Document root cause analysis (RCA) and resolution steps for recurring issues. Collaboration & Documentation: Work closely with DevOps, QA, and development teams. Maintain technical documentation, runbooks, and knowledge base articles. Participate in on-call rotations and provide timely support for critical issues. Required Skills: Strong hands-on experience with Kubernetes and container orchestration. Proficiency in Java and related frameworks (Spring Boot, REST APIs). Experience with cloud platforms (AWS, Azure, or GCP). Familiarity with ServiceNow or similar ITSM tools. Good understanding of CI/CD tools (Jenkins, GitLab CI, etc.). Knowledge of monitoring tools (Prometheus, Grafana, ELK, etc.) Qualification: Bachelors or Master s degrees in Computer Science, Computer Engineering, or related technical discipline. Ability to work independently and to adapt to a fast-changing environment. Creative, self-disciplined, and capable of identifying and completing critical tasks independently and with a sense of urgency. Driving Results: A good single contributor and a good team player. Flexible attitude towards work, as per the needs. Proactively identify & communicate issues and risks. Other Personal Characteristics: Dynamic, engaging, self-reliant developer Ability to deal with ambiguity Manage a collaborative and analytical approach Self-confident and humble Open to continuous learning Intelligent, rigorous thinker who can operate successfully amongst bright people QUALIFICATIONS Must Have Skills Kubernetes Java AWS Azure GCP ServiceNow CI/CD Microservices REST APIs Terraform Helm Jenkins GitLab CI Spring Boot Good To Have Skills Prometheus Grafana ELK Minimum Education Level Bachelors or Equivalent Years of Experience 5-8 years ADDITIONAL INFORMATION Work Type: FullTime Location: Bangalore Job ID: Tescra-Awi-3E2F42 or to apply! 3130 Crow Canyon Pl, Ste 205, San Ramon, CA 94583 Copyright 2025 ACHNET Inc, All rights reserved. Product Services Company More

Site Reliability Engineer, TESCRA India, 5 - 8 years, Bangalore Karnataka, India - ACHNET Are you sure you want to cancel? Are you sure you want to cancel this Profile? You can always come back later Edit Profile The first thing people see Adjustable in settings You do not have permission to access the Talent Management menu. This section is restricted to Admins and Editors only. If you believe you should have access, please contact your administrator for assistance. Close YOUR BROWSER IS NOT SUPPORTED To view this experience, please upgade to the latest one of these browsers Site Reliability Engineer DESCRIPTION We are seeking a skilled and proactive engineer with expertise in Kubernetes, Java-based applications, and cloud platforms (AWS/Azure/GCP), along with experience in ServiceNow for support ticket management. The ideal candidate will be responsible for maintaining cloud-native applications, troubleshooting production issues, and ensuring smooth operations through effective ticket handling and resolution. Key Responsibilities: Kubernetes & Cloud Operations: Deploy, manage, and monitor containerized applications using Kubernetes. Maintain and optimize cloud infrastructure (AWS, Azure, or GCP). Automate deployments and infrastructure using CI/CD pipelines and Infrastructure as Code (IaC) tools like Terraform or Helm. Monitor system performance, availability, and security. Java Application Support: Troubleshoot and debug Java-based microservices and APIs. Collaborate with development teams to resolve application issues. Participate in code reviews and suggest performance improvements. ServiceNow (SNOW) Support: Handle incident, problem, and change management via ServiceNow. Raise, track, and resolve support tickets in coordination with internal and external teams. Document root cause analysis (RCA) and resolution steps for recurring issues. Collaboration & Documentation: Work closely with DevOps, QA, and development teams. Maintain technical documentation, runbooks, and knowledge base articles. Participate in on-call rotations and provide timely support for critical issues. Required Skills: Strong hands-on experience with Kubernetes and container orchestration. Proficiency in Java and related frameworks (Spring Boot, REST APIs). Experience with cloud platforms (AWS, Azure, or GCP). Familiarity with ServiceNow or similar ITSM tools. Good understanding of CI/CD tools (Jenkins, GitLab CI, etc.). Knowledge of monitoring tools (Prometheus, Grafana, ELK, etc.) Qualification: Bachelors or Master s degrees in Computer Science, Computer Engineering, or related technical discipline. Ability to work independently and to adapt to a fast-changing environment. Creative, self-disciplined, and capable of identifying and completing critical tasks independently and with a sense of urgency. Driving Results: A good single contributor and a good team player. Flexible attitude towards work, as per the needs. Proactively identify & communicate issues and risks. Other Personal Characteristics: Dynamic, engaging, self-reliant developer Ability to deal with ambiguity Manage a collaborative and analytical approach Self-confident and humble Open to continuous learning Intelligent, rigorous thinker who can operate successfully amongst bright people

Job Description We are seeking a skilled and proactive engineer with expertise in Kubernetes, Java-based applications, and cloud platforms (AWS/Azure/GCP), along with experience in ServiceNow for support ticket management. The ideal candidate will be responsible for maintaining cloud-native applications, troubleshooting production issues, and ensuring smooth operations through effective ticket handling and resolution. Key Responsibilities: Kubernetes & Cloud Operations: Deploy, manage, and monitor containerized applications using Kubernetes. Maintain and optimize cloud infrastructure (AWS, Azure, or GCP). Automate deployments and infrastructure using CI/CD pipelines and Infrastructure as Code (IaC) tools like Terraform or Helm. Monitor system performance, availability, and security. Java Application Support: Troubleshoot and debug Java-based microservices and APIs. Collaborate with development teams to resolve application issues. Participate in code reviews and suggest performance improvements. ServiceNow (SNOW) Support: Handle incident, problem, and change management via ServiceNow. Raise, track, and resolve support tickets in coordination with internal and external teams. Document root cause analysis (RCA) and resolution steps for recurring issues. Collaboration & Documentation: Work closely with DevOps, QA, and development teams. Maintain technical documentation, runbooks, and knowledge base articles. Participate in on-call rotations and provide timely support for critical issues. Required Skills: Strong hands-on experience with Kubernetes and container orchestration. Proficiency in Java and related frameworks (Spring Boot, REST APIs). Experience with cloud platforms (AWS, Azure, or GCP). Familiarity with ServiceNow or similar ITSM tools. Good understanding of CI/CD tools (Jenkins, GitLab CI, etc.). Knowledge of monitoring tools (Prometheus, Grafana, ELK, etc.) Qualification: Bachelors or Master s degrees in Computer Science, Computer Engineering, or related technical discipline. Ability to work independently and to adapt to a fast-changing environment. Creative, self-disciplined, and capable of identifying and completing critical tasks independently and with a sense of urgency. QUALIFICATIONS Must Have Skills Kubernetes and container orchestration Spring Boot, REST APIs AWS, Azure, or GCP ServiceNow ITSM CI/CD Good To Have Skills Prometheus, Grafana, ELK, Minimum Education Level Bachelors or Equivalent Years of Experience 5-8 years ADDITIONAL INFORMATION Work Type: FullTime Location: Bangalore Job ID: Tescra-Awi-F8CF89 or to apply! 3130 Crow Canyon Pl, Ste 205, San Ramon, CA 94583 Copyright 2025 ACHNET Inc, All rights reserved. Product Services Company More

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Job Summary: Problem Management for managing the lifecycle of all network-related problems, ensuring they are reviewed and resolved within established service levels. The primary goal is to prevent network incidents and minimize the impact of those that cannot be prevented. Roles & Responsibilities: Problem Identification and Analysis: Identify and analyze network problems to determine root causes and implement corrective actions. Incident Management: Collaborate with the incident management team to resolve network incidents and prevent recurrence. Root Cause Analysis: Conduct thorough root cause analysis for network issues and document findings. Problem Resolution: Develop and implement solutions to resolve network problems and improve network performance. Monitoring and Reporting: Monitor network performance and generate reports on problem management activities and outcomes. Continuous Improvement: Identify opportunities for process improvements and implement best practices in network problem management. Collaboration: Work closely with network engineers, IT teams, and vendors to resolve network issues and enhance network reliability. Documentation: Maintain detailed documentation of problem management processes, procedures, and resolutions. Qualifications: Experience: Proven experience in network management, problem management, or a related role. Certifications: Relevant certifications such as ITIL, CCNA, or CCNP are preferred. Skills: Strong analytical and problem-solving skills, excellent communication and collaboration abilities, and proficiency in network monitoring and management tools. Technology: Familiar with the various aspects of operating telecom networks: technical, procedural, team working, and customer focus Knowledgeable in Cisco networking equipment and wireless network In-depth knowledge in networking, switching, routing and troubleshooting In-depth Knowledge in WLAN technology Aruba and Cisco In depth Knowledge in SD-WAN technology In depth Knowledge in WAN technology (BGP, MPLS,OSPF) In depth knowledge of RCA investigation Working Knowledge of F5 Load balancer, Proxy and Infoblox Desired Skills: Knowledge of ITIL best practices in problem management. Experience with network performance monitoring and troubleshooting. Familiarity with network security principles and practices. Ability to work under pressure and manage multiple priorities. Mandatory: 10+ years of core Enterprise Network experience. CCNP Certification mandatory. Expectation of 70% technical and 30% process handling. 5 days office with General shift. Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation

Req ID: 329225 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Messaging Services Advisor - MS Teams to join our team in Bangalore, Karn taka (IN-KA), India (IN). " Experience and knowledge of the following technologies: o Microsoft Teams, SFB o MS calling plan, Direct routing, Operator connect Manage team and channels in Microsoft Teams Audio conferencing users Troubleshooting MS Teams client issues for end user s support. Performing change management activities which respect to adding new features/components, Configurations change/update, best practices, security enhancement etc. for MS Teams environment. Intermediate knowledge of IP Telephony Knowledge of Server and Networking principles pertaining to enterprise environment Evaluates, engineers, tests, recommends, and implements secure infrastructures. Acts as a resource for system escalation issues. Documents platform standards and processes for ongoing operations. Gathers business requirements for system design and validates recommended solution for Change Management. Schedules and coordinates installation and maintenance of software/hardware on the network and ensures compatibility of all communications and computer hardware/software. Performs root cause analysis on failed components and implements corrective measures. Provides ongoing information to leadership, customers, and peers regarding enhancements, innovations and solutions. Responsible for following company specific systems engineering standards. RCA for high severity issue, CRQ Deployments during weekends and holidays. On Call Support: shift for all required work and done during weekends. Provide Technical Documentation and training to L1 team members."

Education Qualification : Any Graduate (Engineering / Science) Skills : Primary -> Technology | Backup|Knowledge of Server Hardware and tape libraries - Multiple Vendors (HP, Sun, IBM etc) | 3 - Experienced Secondary -> Technology | Storage and Backup Roles|Backup Administrator | 3 - Experienced Primary -> Technology | Backup|Tape Library Web console management | 3 - Experienced Secondary -> Technology | Container Technologies|Storage containers | 3 - Experienced Certification : Technology | Respective Product Certification Delivery Skills : (1) Technology Management: Responsible for overall Backup technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings (2) Restoration and other responsibilities: Work on resolution of complex or escalated issues from L2 engineer. Preparing RCA for major incidents and problem tickets. DB Server changes, upgrades, performance tuning, patching (3) Triage: Generally the L3 is the final level of escalation for all Backup related issues. However in the event of an un-resolved incident which is taking longer than expected, the L3 eningeer is required to co-ordinate with the Data Center TDU COE team to get expert help and work towards the resolution of incidents. They will also engage and work with the respective TAC teams to resolve any product related issues or software bugs (4)Process Compliance: - Prepare RFCs and represent RFC in the change advisory board for approval of changes. Assign approved changes to L2 group to implement them - Conduct repeat incident analysis to identify proactive problem tickets and work on the premanent fix for the issues - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process. - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report), - Followthrough and execute the various Escalation Matrix (Vendor, Internal and Customer defined), - Ensure tickets are closed post user/customer communication, - Maintain inventory of Network equipments and links, Constantly track tickets for SLA adherence and escalate on deviations as defined in the process.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do: Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation /div Mandatory Skills: UxM - NexThink Experience : 5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do: Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation /div Mandatory Skills: Windows Server Admin Experience : 5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do: Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation /div Mandatory Skills: Desktop Support Experience : 5-8 Years.