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NJ India Invest
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QUERY SOLVER - CUSTOMER CARE

QUERY SOLVER - CUSTOMER CARE

NJ India Invest

0 years

3 - 7 Lacs

Surat

Posted:2 days ago| Platform: GlassDoor logo

Apply

Skills Required

query solver monitoring development reports video

Work Mode

On-site

Job Type

Part Time

Job Description

Job description

Primary role

Solving queries recd within defined TAT
Ensure that the delay in query resolution is minimum from TAT
Quality resolution to be provided for queries.

Seconday role

Assisting executives in providing information and assistance as and when required
Monitoring queries of Officers time to time and assuring that same are resolved within the TAT prescribed.
Training(Induction), Development & Providing Information
System Development & Improvisation
Assisting superiors in various activities like MIS reports preparation, load sharing of work etc.

Job Overview (6411)

Experience
12 Month(s).

City
Surat.

Qualification
M.A,M.COM,MBA/PGDM

Area of Expertise
COMMUNICATION

Prefer Gender
Any

Function
OPERATIONS

Audio / Video Profile
NA

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