Posted:5 hours ago|
Platform:
Work from Office
Full Time
Looking for a skilled Quality Control Analyst to join our team in the CRM/IT Enabled Services/BPO industry. The ideal candidate will have 2-5 years of experience and be responsible for ensuring the quality of accounts receivable processes. Roles and Responsibility Monitor and analyze accounts receivable data to identify trends and areas for improvement. Develop and implement quality control procedures to ensure compliance with industry standards. Collaborate with cross-functional teams to resolve quality-related issues and improve overall process efficiency. Conduct regular audits to ensure adherence to quality control policies and procedures. Identify and report any quality-related issues or concerns to management. Develop and maintain quality control documentation and records. Job Bachelor's degree in any discipline; relevant certifications are an asset. Minimum 2 years of experience in quality control, preferably in the CRM/IT Enabled Services/BPO industry. Strong analytical and problem-solving skills, with attention to detail and the ability to work independently. Excellent communication and interpersonal skills, enabling effective collaboration with cross-functional teams. Ability to work in a fast-paced environment and meet deadlines. Strong knowledge of quality control principles and practices, with experience in implementing quality control procedures.
Omega Healthcare
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