1790 Quality Audit Jobs - Page 49

Management Representative (Quality Audit) - Staffing & HR Services Job Title: Management Representative (Quality Audit) We are ISO and AEROSPACE certified company. we are looking for a candidate who has experience in handling internal audits, documentation, facing audits etc.. basically, he has to be the Management Representative during the audits. Budget vise we are offering 30k per month , then it depends on how experienced and how ready he is to take over the role. Skills Required: Led the successful implementation and certification of ISO 9001:2015 across all departments. Developed and maintained QMS documentation, procedures, and manuals. Conducted internal audits and coordinated with external auditors for surveillance and re-certification audits.

Roles and Responsibility 1. Implementation of Final Quality testing as per manufacturing Quality Plan 2. Final Quality Audit as per Defined Frequency and manufacturing Quality Plan 3. NC management and Identification and Traceability of Non-conforming Materials 4. Perform Data Analysis for Post- Lamination Defects(Visual / EL / IV/ HV) and preparation of Root cause analysis and Action plan for Reduction of Post-Lamination Defects 5. Ensure quality audits; record and analyze feedback and initiate follow-up audits where necessary and review of the Corrective action implemented. 6. Devise test methods and inspection processes to ensure adherence to specifications based on international standards and best practices in the industry. 7. Monthly reporting and analysis of rejection levels with root cause and identify action areas to ensure early detection and reduction in rejections to enable productivity. 8. Perform Root cause /FMEA / SPC / 7 QC tools analysis of process/Production/Quality Issues associated with Module Production line 9. Implement and Execution of On-Job training to shop floor Operators for corrective actions of issue. 10. Daily and Monthly MIS

Role-Quality Check Manager (QCM & HSE) Minimum of 10 years experience. Knowledge of Testing of Sand, concrete, Slabs, Steel, Cements etc. for all relevant parameters. Good interpersonal skills in Project management. Proficiency in Tamil and English Language

Company Introduction: Keywords Studios, established in Dublin in 1998, now has 70+ studios across Europe, North and South America and Asia with 12,000 employee strength located across 5 continents and 23 countries. The company provides a complete outsourced game art, engineering, testing, audio and localization service for all Console, PC, Handheld and Mobile content, to many of the biggest names in games and interactive entertainment, working on thousands of titles including many of the best-selling titles of the past few years. Keywords Studios is comprised of many individual brands, all with something unique to offer our clients. The studios are integrated into the Group by Service Line and use the operating systems and tools deployed by those services lines to ensure people and projects can operate across studios and across geographies. For more info please refer to https: / / www.keywordsstudios.com / JOB SUMMARY The Senior Research Associate role is focused on the delivery of projects/tasks, driven by KPIs, while managing the performance of the team. You will be working on training AI to interact with

Skill required: Trust & Safety - Quality Management Designation: Quality Auditing Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years Language - Ability: English(Domestic) - Proficient About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for Content Moderation Guidelines:In-depth understanding of content moderation guidelines and policies specific to the platform or industry.Digital Literacy:Familiarity with various types of online content, including text, images, videos, and audio.Attention to Detail:Keen eye for identifying inappropriate, offensive, or harmful content.Policy Interpretation:Ability to interpret and apply content moderation policies consistently and accurately.Decision Making:Skill in making well-informed and consistent content approval or rejection decisions.Risk Assessment:Capability to assess the potential risks associated with various types of content.Data Analysis:Basic data analysis skills to identify trends, patterns, and areas of improvement.Communication Skills: Excellent verbal and written communication skills to deliver engaging refresher sessions. Active listening skills to understand reviewer questions and concerns. Engage in client discussion for process improvement sessions.Quality Assurance:Knowledge of quality assurance processes and best practices for maintaining content standards. Proficient in MS Excel/PPT/Word and/or Google Sheets/Docs/Slides with advanced skills in creating reports. Data analysis skills to interpret quality metrics and make data-driven improvements. Conduct RCA, provide feedback, and manage coaching logs.Cultural Sensitivity and Resilience:Awareness of and respect for diverse cultures, backgrounds, and perspectives in training delivery. Strong coping, emotional resilience, and stress-management skills. Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Conducting Huddles:Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives.Task Management Guidance:Provide daily guidance to team members on how to efficiently manage their day-to-day tasks.SLA and KPI Achievement:Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Critical Performance Indicators (CPIs) defined by the process and the client.Performance Reviews:Conduct regular performance reviews (Monthly, Quarterly, and Yearly) for the entire team and implement Corrective Action Plans or Performance Improvement Plans as needed. Roles and Responsibilities: Assess the quality of analysts on the project.Meet volume and quality targets for all quality assurance audits.Develop and maintain knowledge of client and their business needs processes.Develop and maintain an understanding of client Service Level Agreements and the department s key performance requirements.Develop and maintain product, industry, and business and professional skills by participating in on-the-job and classroom training.Participate in process calibration sessions with clients and cross-vendor.Take accountability for effectively handling escalations.Identify root causes for business-related issues and recommend solutions to improve overall client satisfaction.Assist with monitoring and tracking incidents to ensure timely resolution.Deliver individual and group feedback, provide coaching sessions, motivating, and encouraging analysts to improve performance. Qualification Any Graduation

Skill required: Trust & Safety - Operational Audit & Compliance Designation: Quality Auditing Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their business. Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will continuously deliver value to our clients, while making a larger impact on society. You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Content moderation is meaningful work that may be challenging at times. In the context of this role, individuals may directly or inadvertently be exposed to potentially objectionable and sensitive content (e.g:, graphic, violent, sexual and egregious) and will need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to execute the responsibilities of their roles. Active participation in Accenture s well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for Content Moderation:Understanding of content moderation guidelines and policies specific to the platform or industry. Familiarity with various types of online content, including text, images, videos, and audio. Policy Interpretation:Ability to interpret and apply content moderation policies consistently and accurately. Communication Skills: Excellent verbal and written communication skills to deliver engaging refresher sessions. Active listening skills to understand reviewer questions and concerns. Engage in client discussion for process improvement sessions. Quality Assurance:Knowledge of quality assurance processes and best practices for maintaining content standards. Proficient in Ms. Excel/PPT/Word and/or Google Sheets/Docs/Slides with advanced skills to create reports. Data analysis skills to interpret quality metrics and make data-driven improvements. Conduct RCA, provide feedback, manage coaching logs. Cultural Sensitivity and Resilience:Awareness of and respect for diverse cultures, backgrounds, and perspectives in training delivery. Strong coping, emotional resilience, and stress-management skills. Data Analysis:Basic data analysis skills to identify trends, patterns, and areas of improvement, using MS Excel or Google sheets. Capability to assess the potential risks associated with various types of content via data analysis. Attention to Detail:Keen eye for identifying inappropriate, offensive, or harmful content. Decision Making:Skill in making well-informed and consistent content approval or rejection decisions. Roles and Responsibilities: * Assess the quality of analysts on the project * Meet volume and quality targets for all quality assurance audits * Develop and maintain knowledge of client and their business needs processes * Develop and maintain an understanding of client Service Level Agreements and department s key performance requirements * Develop and maintain product knowledge, industry knowledge, and business and professional skills by participating in on the job and classroom trainings * Participate in Process Calibration sessions with Clients and Cros Vendor * Take accountability for effectively handling escalations * Identify root causes for business related issues and recommend solutions to improve overall client satisfaction * Assist with monitoring and tracking incidents to ensure timely resolution * Deliver individual and group feedback, provide coaching sesions, motivating, and encouraging analysts to improve performance. * Responsible for Quality Audits ensuring service meets the Client and Org Goals and standards of quality. * Need to enforce the defined policy guidelines for al workflows assigned under Content Moderation scope. * Need to ensure timely Quality insights are shared to drive proces improvements * Should ensure timely feedback and individual performance development is tracked and reported * Should work with core Operations Team and drive over all quality standards defined as per the process Qualification Any Graduation

The Quality Operations Manager orchestrates the sites entire quality audit organization, managing a team of ~100 Quality Auditors through 5 Quality Audit Managers and ~10 Quality Specialists. This strategic role bridges operational excellence with organizational leadership, requiring the ability to navigate complex organizational challenges while driving systematic improvements in audit quality and efficiency. The role demands expertise in translating high-level quality objectives into actionable strategies, managing through layers of leadership, and fostering cross-functional partnerships to drive site-wide quality improvements. While QAMs focus on direct team management and process execution, the Quality Operations Manager concentrates on broader organizational strategy, resource optimization, and creating frameworks that enable the entire quality organization to deliver consistent, high-quality results. Develop and execute strategic quality initiatives across the sites operations Lead and manage the sites quality organization through direct reports (QAMs and Specialists) Drive operational excellence through data-driven decision making and strategic planning Establish and monitor site-specific quality standards, metrics, and KPIs Build and maintain strong partnerships with site leadership and cross-functional stakeholders Optimize resource allocation and organizational planning within the quality department Lead process improvement initiatives to enhance audit accuracy and operational efficiency Develop and implement quality training programs and career development paths Create and maintain site-specific quality governance frameworks Drive standardization of quality processes across all shifts and operations Provide senior leadership reporting on quality metrics and organizational performance Lead change management initiatives within the quality organization Bachelors degree in relevant field (Business, Engineering, Quality Management) 7+ years of quality management experience, with 3+ years in leadership roles Proven experience managing large teams (100+ employees) through direct reports Strong track record of implementing successful quality programs Advanced analytical and data interpretation skills Exceptional planning and execution capabilities Demonstrated experience in stakeholder management Experience with quality management systems and tools Professional certifications: Six Sigma Black Belt, ASQ CQM/OE Experience managing quality operations in high-volume environments Track record of successful organizational improvement initiatives Experience with quality automation tools and systems Strong background in developing and implementing quality training programs Experience in lean management principles and methodologies This role requires occasional travel (10-15%) for training, conferences, and leadership meetings.

Developing and implementing quality assurance programs and policies. Managing quality audits and ensuring adherence to audit requirements. Must have 15+ year of exp. in Plastic injection moulding/Blow moulding. Exp. with Tier 1 or Tier 2 (MSIL) Required Candidate profile Must have exp. into plastic industries. Strong leadership skills Highly developed interpersonal skills Ability to work in a team Strong decision-making skills Shop floor exp. mandatory

Develop & implement quality control process Conduct regular inspections & tests of products & material Analyze quality control data Work closely with the production team to ensure quality standard Maintain accurate records of quality control activity Required Candidate profile Knowledge of quality control standards and regulations Strong analytical and problem-solving skills Interested candidates can share their resume on +91 6354377703 or marcom.vhr@gmail.com

Please find the JD. Job Details 1. General Tasks Assist in ensuring that the products and services meet the established standards of quality including reliability, usability and performance. . Specific responsibility / day to day activities Needs Assessment - Identify Training needs of employees. Design Training content - Create Training manuals/ learning programs using techniques such as classroom learning, demonstrations, one-on-one coaching or online learning. Plan Training calendar. Training Delivery - Conduct employees training, motivate and guide employees to maximize their efficiency, their abilities. Evaluate results - Post Training completion to ensure the objectives have been met. Administration - Manage Training programs. Evaluate Training out comes, maintain records of trainees progress and achievements. Monitor training costs against budgets and ensure efficient use of company resources. 2. Job Specifications The candidate must be a graduate with minimum 10 to 12 years of a relevant experience. Good understanding of Audult learning tools and techniques Ability to communicate articulately, clearly & concisely, verbal as well as written. Ability to operate independently and collaboratively as a team.

Role & responsibilities The main job of a QA Lead is to supervise a team of Quality Analysts to drive the Quality Control activities like monitoring, coaching, calibration, data analysis, etc. effectively as per plan Prior experience supporting American banking clients or financial services is highly desirable. Possesses high standards of written and verbal English, demonstrating strong communication & clarity; should meet a minimum proficiency level of C1 on the Common European Framework of Reference for Languages (CEFR) scale or its equivalent Strong analytical and observational skills to evaluate customer interactions effectively. Good knowledge of Data Analysis and QC Tools Ability to interpret data, identify trends, and make suggestions for improvements Customer-oriented in managing communications and complaints Knowledge of banking products, processes, and the regulatory environment relevant to the American banking sector. Familiarity with quality monitoring tools and customer service platforms used in contact center environments. Requirement Minimum 2 years experience in the Quality Analyst role in the banking vertical. Drive Quality awareness and improvement initiatives like huddles, etc. Coordinate with different departments like HR, Training, etc. to resolve QA issues.

Qualification : DTT / Textile Chemistry / Textile Processing Job Role : Candidate Must Have Experience In Quality Checking And Quality Assurance Of Solid, Printed And Yarn Dyed Fabrics Preferably In Home Textiles Field. Should Be A Team Player And Must Be Good In Maintaining Relationship With Vendors/ Suppliers. Experience : Minimum 5 Years In The Above-mentioned Job Role.

Quality work supervisor reporting to HOD. Daily rejection review as per Plan daily & monthaly planing. SPECIAL FUNCTION: Responsible for alternate of Machine Shop Co-ordinate with interacting departments link Machine shop. Required Candidate profile Ensure targete of rejection monitor per day & monthly also Ensure appropriate process are being followed as per process sheets & work instructions Ensure All shift Work maintain as per SOP

Quality audit for Tower foundation under SOPs and standard checklist Tower erection audit as per pre-approved drawing and erection process RCC Quality audit for DG foundation/ OD Bed foundation and other column foundation Pile boring and Pile cap audit for RCC work and boring work Earthing audit for different active and passive equipment Regular visiting site for Hygiene audit Daily reporting through mails and messages Quality audit through Mobile app for different boundary wall and other civil work Monthly 20-30 site visit for above purpose and reporting back to office in standard formats QA engineers are moving to site through local transport and same will be reimbursed on monthly basisRole & responsibilities Preferred candidate profile Candidate from Telecom Field will be given preference

Job Summary: We are seeking a detail-oriented and experienced Quality Call Analyst to monitor and evaluate inbound and outbound calls to ensure quality standards are met. The ideal candidate will have a strong understanding of call center operations, excellent analytical skills, and a passion for enhancing customer experience through process improvement and agent coaching. Key Responsibilities: Monitor live and recorded calls to evaluate customer service performance based on quality guidelines. Identify trends, gaps, and opportunities for performance improvement. Provide structured feedback and coaching recommendations to agents and team leaders. Maintain and update QA scorecards and evaluation forms. Collaborate with training and operations teams to ensure compliance with company policies and procedures. Generate regular reports on quality scores, trends, and compliance metrics. Participate in calibration sessions to align evaluation standards across teams. Recommend process improvements to enhance service quality and customer satisfaction Requirements: Experience in quality monitoring for voice and non-voice (email/chat) processes. Certification in Quality Assurance (e.g., Six Sigma Yellow Belt, COPC) is a plus. 13 years of experience as a Quality Analyst or in a similar QA role in a call center or BPO. Strong knowledge of customer service metrics, KPIs, and QA tools. Excellent listening and analytical skills. Strong verbal and written communication skills. Proficiency in using call monitoring systems, CRM, and reporting tools (e.g., NICE, Five9, Salesforce, Excel). Ability to handle sensitive and confidential information.

Answering queries and concerns about a company's products or services Resolving issues and handling customer complaints call and pitch customers our products and services Inbound/ Outbound calls Must be available in Delhi/NCr Required Candidate profile Excellent communication skills in English Grad/UG Rotational shifts Good convincing and negotiation skill Immediate Joiner.

BAPS SWAMINARAYAN HERBAL CARE is looking for QC/QA Executive to join our dynamic team and embark on a rewarding career journey You will also be responsible for identifying and resolving quality-related issues and ensuring that the company's products and services meet the requirements of customers Conduct regular quality audits to identify and resolve quality-related issues Develop and maintain quality metrics to track performance and identify areas for improvement Manage the documentation process for quality assurance procedures, including the creation and maintenance of standard operating procedures (SOPs)

PTRC- PERFICIO TESTING AND RESEARCH CENTRE is looking for Quality Manager to join our dynamic team and embark on a rewarding career journey Develop and implement quality management systems and processes. Conduct quality audits and inspections. Monitor and analyze quality performance metrics. Collaborate with cross-functional teams to address quality issues. Provide training and support on quality standards and procedures. Ensure compliance with regulatory and quality standards. Stay updated with industry trends and best practices in quality management. Leadership Skills Retail Knowledge Communication Skills Problem-Solving Abilities

Very good in Quality documentation Q C Engineer to work for mobile charger, cable and earphone mfg company confident in internal / external Audit and compliance Process Improvement from Rejection Analysis till to zero Defect and Root Cause Analysis Required Candidate profile Immediate joiner Inspection and Testing knows quality tools such as 8D & 7 QC Tools, APQP, PPAP etc .. Process & System Audit, VDA 6.3, ISO, ASES, IATF share cv; info.dronehr@gmail.com 9990013340 (WA)

Role & responsibilities 1. Quality Assurance Strategy & Leadership: - Develop and implement a comprehensive QA/QC strategy covering the entire production process, from yarn sizing, weaving, dyeing, and printing to fabric coating. - Establish quality standards, testing procedures, and inspection protocols to ensure product excellence at each production stage. - Drive continuous improvement initiatives aimed at minimizing defects, enhancing product quality, and optimizing production consistency. 2. Process Quality Control: - Oversee quality control at all stages: yarn sizing, fabric weaving, dyeing, printing, and coating, ensuring that every process meets predefined quality criteria. - Set up and maintain key checkpoints during production to ensure real-time quality monitoring and prevent defects from reaching the next stage. - Implement corrective and preventive actions (CAPA) for addressing quality issues that arise during production. 3. Inspection & Testing: - Supervise the inspection of raw materials (yarn, dyes, chemicals), in-process materials (woven fabrics, dyed fabrics), and finished products (printed, coated fabrics). - Develop and enforce testing methods (physical, chemical, and performance tests) to evaluate the quality of fabric during and after processing. - Coordinate with external testing labs for specific assessments as needed (e.g., color fastness, shrinkage, tensile strength, abrasion resistance). 4. Defect Analysis & Root Cause Investigation: - Analyze defects and customer complaints to identify the root causes of quality issues in sizing, weaving, dyeing, printing, and coating processes. - Collaborate with production teams to implement corrective actions and ensure that lessons learned are integrated into process improvements. 5. Supplier Quality Management: - Work closely with the procurement team to ensure that suppliers of raw materials (yarn, dyes, chemicals) meet the company quality standards. - Conduct supplier audits and monitor the quality performance of key suppliers to ensure the consistency of incoming materials. - Develop and maintain quality agreements with vendors to ensure continuous improvement in raw material quality. 6. Compliance & Regulatory Standards: - Ensure that the production process complies with all relevant industry and regulatory standards, including environmental regulations concerning dyeing and chemical usage. - Stay up-to-date on the latest textile industry standards (ISO, Oeko-Tex, GOTS) and ensure the company maintains certifications as needed. - Lead efforts to maintain environmental, health, and safety (EHS) compliance, especially in dyeing and coating sections. 7. Documentation & Reporting: - Maintain detailed records of quality inspections, test results, and non-conformance reports for audit and review purposes. - Prepare monthly QA/QC reports for management, highlighting key quality trends, issues, and improvement opportunities. - Ensure that all quality processes are documented and aligned with industry best practices. 8. Team Leadership & Development: - Lead and manage the QA/QC team, ensuring clear communication of quality expectations and providing training where necessary. - Foster a culture of quality awareness throughout the organization, conducting training for production staff on quality standards and protocols. - Set performance goals for the QA/QC department and regularly assess team performance against these metrics. 9. Customer Satisfaction & Continuous Improvement: - Engage with the customer service team to address quality-related customer complaints and issues. - Implement feedback loops to capture customer input on product quality and drive continuous improvement initiatives. - Develop product improvement plans based on customer feedback, market trends, and internal quality performance data. 10. Technology & Innovation in Quality Management: - Explore and adopt new technologies and equipment for quality control, such as automated inspection systems and fabric testing equipment. - Use data analysis tools to track quality performance and identify areas for improvement. Preferred candidate profile - Bachelor's degree in Textile Engineering, (Masters preferred). - 8+ years of experience in quality assurance/control in the textile industry. - In-depth knowledge of textile production processes (yarn sizing, weaving, dyeing, printing, coating). - Expertise in QA/QC methodologies, including ISO standards, lean manufacturing, and statistical process control (SPC). - Strong understanding of textile testing standards and regulatory compliance. - Leadership experience managing cross-functional teams and quality improvement initiatives. Perks and benefits - Full-time role, based in the manufacturing facility with frequent floor inspections. - Requires collaboration with various departments (production, procurement, R&D) and regular communication with suppliers. - May require occasional travel to suppliers or customers for quality audits and support.

Technical Project Quality Auditor We are looking for a meticulous and results-driven Technical Project Quality Auditor to ensure that project execution aligns with defined scope, timelines, and delivery commitments. This role focuses on evaluating project lifecycle compliance, validating delivery against contractual and internal standards, and identifying areas of deviation or risk to ensure successful project outcomes. Key Responsibilities: Audit project documentation and execution against approved scope, schedules, and deliverables. Verify that projects follow defined governance models, stage-gate reviews, and compliance checkpoints. Assess alignment of delivered outcomes with project charters, business requirements, and technical specifications. Identify deviations in scope, schedule, budget, and quality; report variances with root cause insights. Review change request processes to ensure proper justification, approval, and impact analysis. Evaluate adherence to delivery methodologies (Agile, Waterfall, Hybrid) and project management best practices. Collaborate with PMs, delivery leads, and stakeholders to close non-conformities and ensure corrective actions. Maintain audit trails, compliance logs, and dashboards for reporting project health and delivery assurance. Participate in risk reviews and contribute to mitigation planning from a delivery compliance perspective. Support internal and external project audits, including client-facing reviews where applicable. Qualifications: Bachelors degree in Engineering, Information Technology, or Project Management. 35 years of experience in project auditing, PMO governance, or delivery assurance in a technical environment. Strong understanding of project lifecycle management, scope control, and delivery frameworks. Familiarity with project tracking tools (e.g., MS Project, JIRA, Asana, Smartsheet). Working knowledge of contractual delivery compliance and SLA adherence. Certifications such as PMP, PRINCE2, or CMMI Associate/Auditor preferred. Key Competencies: Analytical mindset with high attention to detail. Strong communication and reporting skills. Ability to manage cross-functional audits across multiple projects. Knowledge of risk and change management processes. Self-driven, with a strong sense of ownership and objectivity. Role & responsibilities Preferred candidate profile Note : Candidate should be available for F2F

Job description Hi, We are hiring experienced customer support professionals for UK shifts (1.30pm to 10.30pm ) Experience - 1 yr & above (only from customer support background) Work from office only Shift timings - 1.30pm to 10.30pm / 2.30pm to 11.30pm Should be able to join immediately 5 days working in a week and saturday and sunday fixed off Free cab facility provided for pick and drop(*25km radius, door step pick and drop) Good communication skill in English is required We are looking for immediate joiners only Interested candidates can Share your resume through WhatsApp to pavithra Hr -7845935727(No calls pls) Job Responsibilities: Responsible for reviewing associate's quality of phone and/or non-voice interactions based on client established quality measures. Responsible for monitoring associate's compliance to business rules and processes, and report any breaches identified. Responsible for completing monitoring forms, including comments detailing associate performance and saving all results in the database for review and reporting. Assist in making recommendations for quality assurance improvement, particularly around their workflow and knowledge guides Being able to work at speed, accurately to agreed targets Excellent analytical skills, ability to synthesize data from various sources Excellent time management and organizational skills Knowledge Basic knowledge of computers and use of software. Knowledge of quality assurance standards and methodologies, would be an advantage Education: Higher secondary & above Interested candidates kindly share your updated cv to the below contact number -(H.R PAVITHRA)- 7845935727

Senior Executive Quality - Private Label FMCG (Non-Food: Home Care, Personal Care, Baby Care Products) Location: Bangalore Job Summary: Quality Private Label FMCG (Non-Food) will be responsible for ensuring the highest quality standards in the development, production, and delivery of Home Care, Personal Care, and Baby Care products. The role involves collaborating with cross-functional teams, managing supplier quality, and adhering to regulatory compliance to ensure customer satisfaction and brand reputation. Key Responsibilities: Define and implement quality standards, specifications, and guidelines for Home Care, Personal Care, and Baby Care product categories. Work closely with 3P Suppliers for R&D and product development to ensure products meet safety, performance, and quality benchmarks. Conduct product evaluations, sensory testing, and performance assessments during development phases. Ensure the products comply with regulatory standards- BIS,FDA,ISO, Ayush Conduct comprehensive audits of Home Care, Personal Care, and Baby Care product Suppliers to ensure compliance with quality standards and regulatory requirements. Ensure on boarding of New FMCG suppliers with adherence to quality and regulatory criteria. Analyze quality trends and implement continuous improvement initiatives across manufacturing and supply chain processes. Identify root causes for quality issues and drive corrective and preventive actions. Provide training and support to new suppliers to help them understand and comply with company standards. Responsible for handling end-to-end quality operations in the retail supply chain. Travel to multiple 3rd party supplier locations within the city and out of the city for Quality inspections and solving the issues. Framing of Specifications and SOPs for Home Care, Personal Care, and Baby Care Products Should have good command on leading the FMCG Nonfoods Project from development to Implementation. Strong Technical Knowledge on Drug &Cosmetic, Ayush license, LM , PCB & Labeling Guidelines. Develops and implements Nonfood regulatory and quality strategic plan for Private label brands in concert with corporate strategic plan. Address and resolve customer complaints related to product quality in a timely and effective manner. Use customer feedback to drive product and process improvements. Develop supplier QA team continuously through training, knowledge sharing and follow up. Working and interacting daily with the 3 rd Party Suppliers and corporate QA Team on projects related to Quality and safety efficiencies. Guidance needs to be provided from time to time for the Supplier Quality Team. Key Skills: Ability to develop & lead the project Individually. Should have strong experience in managing stakeholders and understanding of the strategic sourcing process. Able to utilize and critically evaluate data from a variety of sources to identify root cause and lead teams towards resolution. Proven experience in NonFood Categories like Home care, Cosmetics, paper & disposables, party needs, puja articles, general merchandise etc. Process oriented with excellent communication and problem-solving skills. Strong communication skills verbal and written, ability to communicate effectively to varied audiences Self-motivated, able to perform role with minimal supervision Able to manage multiple priorities in a dynamic environment Ability to work in a team environment to consistently achieve results & achievement. Strong organizational skills Demonstrates a positive can-do excellent teamwork attitude with strong communication/ information sharing skills A self-starter capable of designing and implementing services/processes Team player who can collaborate across multiple functional areas Qualifications: Bachelors/Masters degree in Chemistry, Cosmetology Chemical Engineering Minimum 5 years in quality assurance/quality control, preferably in FMCG (Non-Food) Home Care, Personal Care, or Baby Care products. Familiarity with chemical formulations, product testing, and regulatory frameworks. Proficiency in quality management tools and techniques (e.g., FMEA, SPC, CAPA). Should have Good Knowledge on Data analysis & Excel, Word, PPT. How to Apply Interested Candidates please share your resumes at - sandhya.tiwari1_ch@external.swiggy.in

Handling Internal - Quality Audit- AP & P2P Exp in SAP -FICO & MM Modules Invoice management & transaction account Vendor Statement reconciliation Interact with Stakeholder / Vendors Emails & Calls Strong in MS office ,Macros & automation /PowerPoint

Prepare Job specific Quality plans Facilitate RMC mix Design Trials/ approvals Deploy PQP at sites through orientation / training Monitor Quality performance of cluster jobs through audits Monitor Corrective & Preventive actions Liaison with Customer on QA related matters Organize Quality status reviews of sites Third party/Vendor inspections Trouble shooting in Quality matters Experience in QA / QC department in execution of jobs relating to foundation engineering. Experience in quality control requirements of various works involved in the project. Knowledge of method statements. Awareness of Codes and standards for various works in foundation engineering 6 to 13 years’ experience in QA/QC department of similar nature of a construction industry, out of which he shall be front line quality engineer for a period of 5 to 8 years.