1222 Quality Analysis Jobs - Page 23

Polycab Wires Pvt Ltd is looking for Quality Incharge to join our dynamic team and embark on a rewarding career journey. Establish quality assurance processes for production. Inspect materials and finished goods for compliance. Address quality issues and initiate corrective actions.

1. Raw Material Inspection 2. Container Inspection 3. Inprocess Inspection 4. Final product Inspection 5. Maintain accurate and organized inspection records and quality reports. 6. Verify that all quality procedures

SUMMARY Greetings, Excellent Opportunity for Male Candidates..!! Leading Apparel Brand is hiring for Retail Associate Apply Now Varanasi Our Client is a UAE-based multinational conglomerate headquartered in Dubai. The group is involved in retailing apparel, footwear, consumer electronics, cosmetics & beauty products, home improvement, and baby products. The group also focuses on hospitality & leisure, healthcare, and mall management. Must Have - Minimum- 10th pass. Age will be between 18-25 years. Job Responsibilities:- Customer Service Follow grooming standards Welcome and greet every customer Follow Standard Phrases while interacting with customers Introduce yourself and offer a shopping bag to every customer Guide the customer to find the right product within the store Assist Customer if he needs any help Communicate to customers on product range/style, new product innovations, and store promotions/offers. Collate and share customer/merchandise feedback with DMs Target Achievement Achieve set Sales targets Use selling techniques to increase basket size Adherence to Retail Standards Responsible for display of received stocks Responsible for folding garments and stacking Responsible for Size cubing and right usage of hangers. Ensure all merchandise has bar-codes Maintain Carton free floor Adherence to plan-o-gram Maintain Displays, props, and signage acrylics as per the VM guidelines Contribute to shrinkage control through the recovery of merchandise from trial rooms and cash counters. Requirements -Minimum- 10th pass -Age-18-25 years -6 days working (week off between Monday to Thursday Any day) -Open for male Benefits Salary- 12807 NTH + PF & ESIC

SUMMARY Greetings, Excellent Opportunity for Male Candidates..!! Leading Apparel Brand is hiring for Retail Associate Apply Now Allahabad Our Client is a UAE-based multinational conglomerate headquartered in Dubai. The group is involved in retailing apparel, footwear, consumer electronics, cosmetics & beauty products, home improvement, and baby products. The group also focuses on hospitality & leisure, healthcare, and mall management. Must Have - Minimum- 10th pass. Age will be between 18-25 years. Job Responsibilities:- Customer Service Follow grooming standards Welcome and greet every customer Follow Standard Phrases while interacting with customers Introduce yourself and offer a shopping bag to every customer Guide the customer to find the right product within the store Assist Customer if he needs any help Communicate to customers on product range/style, new product innovations, and store promotions/offers. Collate and share customer/merchandise feedback with DMs Target Achievement Achieve set Sales targets Use selling techniques to increase basket size Adherence to Retail Standards Responsible for display of received stocks Responsible for folding garments and stacking Responsible for Size cubing and right usage of hangers. Ensure all merchandise has bar-codes Maintain Carton free floor Adherence to plan-o-gram Maintain Displays, props, and signage acrylics as per the VM guidelines Contribute to shrinkage control through the recovery of merchandise from trial rooms and cash counters. Requirements -Minimum- 10th pass -Age-18-25 years -6 days working (week off between Monday to Thursday Any day) -Open for male Benefits Salary- 12807 NTH + PF & ESIC

We are specifically opening this position to people in an Assistant Manager or Team Leader Role who think they are ready for the Next Challenge! The person filling this role should be meticulous and experienced to lead method development, validation, stability studies, and technology transfer activities at Synnat Pharma , Visakhapatnam. This role involves close collaboration with R&D, QC, and Regulatory teams, supporting product development and compliance with global pharmaceutical standards. The ideal candidate will have strong analytical expertise, leadership skills, and a commitment to regulatory compliance and continuous improvement. Responsibilities: Develop, optimize, and validate analytical methods (HPLC, GC, UV-Vis, Dissolution) as per ICH and regulatory guidelines Prepare and maintain validation protocols, analytical reports, and ensure GDP compliance Oversee method transfer to QC, provide training, and address troubleshooting Conduct stability studies and prepare data reports in alignment with regulatory expectations Collaborate with cross-functional teams (QA, QC, Packaging, Regulatory) to support product development Investigate and resolve analytical issues including OOS, OOT, and deviations; implement CAPAs Maintain up-to-date documentation and ensure compliance with GMP/GLP standards Evaluate vendors and key starting materials (KSMs); provide insights to management General Expectations and Past Experience: Strong understanding of analytical chemistry principles, techniques (HPLC, GC, Dissolution, UV-Vis) Proven experience in method development, validation, and regulatory compliance Familiarity with global pharmaceutical regulations (FDA, EMA, WHO) and ICH guidelines Hands-on experience with pharmaceutical quality systems (GMP, GLP) Skilled in handling regulatory submissions and documentation Excellent problem-solving abilities using data-driven approaches Leadership skills with experience in mentoring R&D scientists Familiarity with CAPA systems and good documentation practices

Role : Minimum of 4 years of experience as a QA preferably in ITES industry handling a transaction Voice process. Must be a Graduate. UK shifts. CTC : 11lpa max Please whatspp resumes to Ayesha @7989178395 Required Candidate profile Strong knowledge of Evaluation tools & feedback mechanism. Must have knowledge of 7 Quality Tools. Cross cultural understanding and ability to drive work globally. Perks and benefits Attractive Incentives Health Insurance Day Shift

Skill required: Tech for Operations - Functional Test Planning Designation: Quality Engineering Arch Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationAs a part of the Functional Test Planning team, you will help strategize and define how functional testing will be completed. The team will help in planning, designing, scripting, and executing functional tests that ensure all applications or systems meet functional and business requirements. What are we looking for Problem-solving skillsResults orientationStrong analytical skillsWritten and verbal communicationNumerical ability Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Project Role : Quality Assurance Lead Project Role Description : Develop and maintain quality processes and conduct reviews working with global QA initiatives and processes. Must have skills : SAP PP Production Planning & Control Process Industries Good to have skills : SAP Quality Management (QM)Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Quality Assurance Lead, you will develop and maintain quality processes and conduct reviews working with global QA initiatives and processes. You will play a crucial role in ensuring the quality of our products and services, contributing to the success of our organization. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Develop and maintain quality processes.- Conduct reviews working with global QA initiatives and processes.- Collaborate with cross-functional teams to ensure quality standards are met.- Identify areas for improvement and implement corrective actions. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP PP Production Planning & Control Process Industries.- Good To Have Skills: Experience with SAP Quality Management (QM).- Strong understanding of quality assurance principles and methodologies.- Experience in conducting quality audits and inspections.- Knowledge of quality management systems and tools.- Excellent problem-solving and analytical skills. Additional Information:- The candidate should have a minimum of 7.5 years of experience in SAP PP Production Planning & Control Process Industries.- This position is based in Noida.- A 15 years full-time education is required. Qualification 15 years full time education

Develop, implement, improve and monitor the Quality Management System (QMS) for the company, including preparation of Standard Operating Procedures (SOPs) / Inspection and Test Plans (ITP) / Checklists / Work Instructions / Method Statements at all project sites. Share the existing Quality issues that need to be addressed to prevent recurrence at start of each activity / intermediate stage. Develop and conduct training session on technical topics to Site Operations / Contractors Teams to create awareness and ensure compliance, to highlight Quality risks and their mitigation, and to avoid deviations in work execution. Interested candidates, please share updated CVs at hr@orientcables.in

- Brainstorm and bring ideas to life alongside the creative team. - Understand client briefs and decode the communication for advertising campaigns. - Take feedback from supervisors and make necessary corrections - Work on content calendars

SUMMARY Retail Sales Associate Position : Retail Sales Associate Location : Karnataka Our client, a leading apparel brand and multinational conglomerate headquartered in the UAE, is seeking male candidates to join as Retail Sales Associates. Key Responsibilities: Customer Engagement Compliance with grooming standards Warmly welcome and greet customers Utilize standard phrases during customer interactions Introduce oneself and offer a shopping bag to every customer Assist customers in locating the right products within the store Provide necessary support to customers Communicate product range, new innovations, and store promotions/offers to customers Share customer and merchandise feedback with DMs Sales Target Attainment Achieve designated sales targets Utilize selling techniques to increase basket size Adhere to retail standards Responsible for displaying received stocks Neatly fold garments and stack them Ensure correct usage of hangers and size cubing Ensure all merchandise has barcodes Maintain a carton-free floor Adhere to plan-o-gram Maintain displays, props, and signage as per the VM guidelines Contribute to shrinkage control through the recovery of merchandise from trial rooms and cash counters Requirements Requirements: Minimum 10th grade education Age between 18-25 years Open to male candidates 6 days working (with a week off between Monday to Thursday, any day) Benefits Salary- 498 NTH/ per day + PF & ESIC

Skygate consulting is looking for Customer Support Professional to join our dynamic team and embark on a rewarding career journey Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team

Monitor and ensure the quality of materials and workmanship across all construction activities including structural and finishing work. Supervise RMC (Ready-Mix Concrete) plant operationsmix design verification, cube testing, batching process, and consistency checks. Conduct on-site and off-site material testing (cement, sand, aggregates, steel, concrete) in accordance with IS codes and project specifications. Ensure compliance with project QA/QC plans, construction drawings, and technical specifications. Maintain all QA/QC documentation such as test reports, inspection records, checklists, and NCRs. Coordinate with site engineers, labs, contractors, and vendors to ensure quality adherence and resolution of quality-related issues. Carry out audits and participate in snagging/de-snagging processes during handover stages. Report any deviations from quality standards and ensure timely implementation of corrective actions.

About Company:- A renowned name, Sahajanand Laser Technology Ltd. situated at Gandhinagar, Gujarat is a Pioneer in the manufacturing of laser marking & and engraving, laser cutting, laser welding, and solar cell scribing / micro-machining systems in the industrial segment. Fiber laser marking system with automation like Laser Marking for Bearing, Laser Marking for Piston rings, Laser Marking for Valves, Laser Marking for Nozzles, and Laser Marking for jewelry. Kindly go through our websites mentioned below for further details. Website: http://www.sltl.com/ Roles & Responsibility: To prepare and review test plan of incoming raw material. To prepare corrective action required at vendor place. To inspect SFG and FG as per plan. To prepare and analyze nonconformity during in process inspection. To verify specification as committed to customer or required for operation of machine. To do QC analysis using QC tools like Pareto analysis etc. To maintain and revise all document as per ISO 9001-2015 requirement. To validate the new inspection and testing process. To prepare test method of BO items and in house developed item/machines To review calibration plan and follow up with department for calibration To take follow-up with vendors for swift repair on quality issues. Authority: Review the test plan & provide feedback To implement corrective action at Vendor end to improve his process. To hold the defective part at receiving, SFG & FG stage. Initiate corrective actions for disposition of non-conforming products. Identify resource requirements for attaining measuring products. Decide the calibration frequency and arrange to calibrate the inspection, measuring and test instruments of the Q.C. dept. Assess the calibration results and conclude the corrective actions. Necessary feedbacks in consultation with Production, Service & Marketing to Design for continuous improvement. To explore the required preventive actions. Skill/Knowledge Required: Diploma/Bachelor of engineering in Mechanical/Electrical/Electronics/Mechatronics. 1 Yearswork experience in Quality control/Quality Assurance field. Practical knowledge of manufacturing processes/electronic components. Should have knowledge of inspection Gauges & Measuring instruments. Knowledge about Quality control tools, Problem solving tools. Can read, write & speak English. Should have knowledge of Mechanical drawing / Electrical diagrams. Location - Gandhinagar Bus Facility available from Bapunagar and Thaltej

Position Summary: As a QA, you will be responsible for team handling, work allocation, client interactions and generate, distribute RCM metrics reports to the leadership team. Excellent communication skills, attention to detail, and strong technical and problem solving skills are essential aspects of this role. JOB DETAILS: • Experience in handling a team / group of 15 to 20 FTEs • Thorough understanding of RCM processes like Billing, Cash Posting, Credit Balance, Accounts Receivables, Denial Management & Correspondence review • Very good understanding of RCM metrics like Days in AR, Ageing above 90 days, Collections and bad debt • Periodically review teams performance and recommend performance improvement plan wherever required • Hands on in preparing daily, weekly & monthly operational metrics reports from the Practice Management/Billing System and workflow tool using MS-Excel • Identify trends and patterns from the generated reports and initiate action plan to resolve the AR issues • Responsible for work allocation / distribution to the team and monitor the team work • Create and maintain daily operational scorecards to track and report KPIs; assist in volume forecast and capacity planning as required • Generate and distribute management reports in accurate and timely manner • Perform data analysis for generating reports on periodic basis including adhocs • Establish a strong relationship with Team Managers by demonstrating the gaps, trends & patterns identified during the data/report compilation • Suggest ways of improving the process using Lean Six Sigma methodology and suggesting automation of repetitive processes • Able to interact with the client effectively • Willing to work in night shift / US timings QUALIFICATIONS: 5+ years of industry experience • 3+ year Experience in relevant billing functions is a must • Proficient in MS Excel and creating Excel macros • Strong ability to analyze raw data, draw conclusions and develop actionable recommendations • Ability to handle multiple tasks of reporting simultaneously • Ability to adapt quickly to new and changing technical environments as well as strong analytical, problem solving and quantitative abilities. Solid verbal and written communication skills are required. Education/Certifications: • Graduate in any disclipline.

Requirements: 1. Deep understanding of GDC fundamentals including mold design, metal flow, solidification, casting defects, etc. 2. Minimum 8–10 years’ experience in QA/QC in a foundry environment (preferably aluminum or non-ferrous GDC). 3. Proficiency in 7 QC tools, PFMEA, Control Plans, MSA (Measurement System Analysis), and SPC. 4. Ability to identify, analyze, and resolve casting defects like porosity, shrinkage, cold shut, etc. 5. Knowledge of Non-Destructive Testing (Dye Penetrant, X-ray) and use of CMM, Vernier, gauges, etc. 6. Familiar with IATF 16949, ISO 9001, and customer-specific requirements (e.g., PPAP, APQP). 7. Experience in handling customer audits, complaints, and implementation of Corrective and Preventive Actions. 8. Conducting internal audits, driving continual improvement, and leading Kaizen/5S/QCC activities. 9. Capable of managing QA/QC teams, training inspectors, and setting departmental KPIs. 10. Well-versed in documentation practices like Control Plans, Process Flow Charts, Work Instructions, and MIS reporting 11. RBA analysis 12. Knowledge about ISO9001 & IATF audit 13. Knowledge about ISO14001 & ISO 45001

monitoring and evaluating of calls ensure quality standards identifying gaps in call handling analyzing performance metrics implementing effective solutions exp. in inside sales required Collab with sales & CRM teams to provide actionable feedback

Responsibilities: * Conduct call audits using QC tools * Provide feedback on quality performance * Monitor calls for compliance with standards * Ensure high call quality through analysis and checks *Arranging training as per required Assistive technologies

Job Description: Quality Manager – FIBC Manufacturing Company (Tumkur) Company: Reputed & Leading FIBC Manufacturing Company Location: Tumkur, Karnataka Position: Quality Manager Experience: 10+ Years in Polymer Manufacturing Educational Qualification: CIPET Pass-out (Mandatory) Job Summary: We are looking for an experienced and skilled Quality Manager to lead the quality assurance and control functions for a reputed FIBC manufacturing company located in Tumkur. The ideal candidate must have a strong background in polymer manufacturing involving PP, UV, LDPE, etc., and experience in managing multiple manufacturing units and a testing laboratory. Key Responsibilities: 1. Quality Management & Assurance: Develop and implement quality assurance policies, standards, and procedures. Ensure compliance with industry standards and customer requirements for FIBC manufacturing. Monitor product quality throughout the manufacturing process including PP Tape Extrusion, LDPE Blown Film Extrusion, and Circular Power Loom Weaving. 2. Testing Lab Management: Oversee testing laboratories and ensure all testing protocols are followed accurately. Maintain records of quality tests and analyze data for process improvements. Ensure calibration and maintenance of testing equipment. 3. Multi-Plant Quality Control: Manage and ensure quality standards across 4 manufacturing plants. Coordinate with plant managers and production teams to implement effective quality control measures. Conduct periodic quality audits and drive continuous improvement initiatives. 4. Process Optimization & Improvement: Identify areas of improvement in manufacturing processes to enhance quality and productivity. Implement Lean, Six Sigma, and other quality improvement methodologies. 5. Customer Interaction & Complaint Resolution: Address customer quality-related issues and ensure timely resolution. Participate in customer audits and provide necessary documentation. 6. Training & Development: Provide training to quality personnel and ensure skill enhancement. Promote a culture of quality consciousness across all levels of the organization. Requirements: Educational Qualification: CIPET pass-out (Mandatory). Experience: Minimum 10 years of proven experience in polymer manufacturing involving PP, UV, LDPE, etc. Technical Expertise: Strong knowledge of PP Tape Extrusion, LDPE Blown Film Extrusion, and Power Circular Loom Weaving processes. Multi-Plant Management: Ability to handle quality operations across 4 manufacturing plants effectively. Testing Lab Management: Experience in managing testing labs and maintaining testing protocols. Communication Skills: Excellent verbal and written communication skills. Leadership Skills: Strong leadership and team management abilities. Problem-Solving: Analytical mindset to identify and solve quality-related issues promptly. Certifications (Preferred): Six Sigma Green belt, ISO Quality Management Systems, or relevant certifications. Salary: Competitive and commensurate with experience.

ENVIRONMENTAL HEALTH AND SAFETY RESEARCH & DEVELOPMENT CENTRE is looking for Food Analyst to join our dynamic team and embark on a rewarding career journey Product Development: Work on the creation of new food products or the improvement of existing ones. This involves experimenting with ingredients, flavors, textures, and formulations to develop appealing and marketable products. Quality Control: Monitor and assess the quality and safety of food products through various analytical and sensory testing methods. Ensure products meet regulatory standards and quality specifications. Food Testing: Conduct laboratory tests and analyses on food samples to check for factors such as nutritional content, microbiological safety, chemical composition, and sensory attributes (taste, texture, aroma). Regulatory Compliance: Stay updated on food safety regulations and ensure that food products meet all legal requirements, labeling regulations, and health standards. Microbiological Analysis: Examine food samples for the presence of pathogens, spoilage microorganisms, and other contaminants to ensure food safety. Chemical Analysis: Conduct chemical analyses to determine the composition and content of nutrients, additives, preservatives, and other chemical compounds in food products. Sensory Evaluation: Organize sensory panels or consumer taste tests to assess the taste, texture, color, and aroma of food products. Use this information to make improvements. Shelf-Life Testing: Evaluate and determine the shelf life of food products by monitoring their stability and quality over time. Qualification : MSC / BSc/M.Tech Work Experience : Experience require in NABL and BIS Audit, FSSAI Documentationc)Validation, Preparation of SOP

ENVIRONMENTAL HEALTH AND SAFETY RESEARCH & DEVELOPMENT CENTRE is looking for Quality Manager to join our dynamic team and embark on a rewarding career journey Develop and implement quality management systems and processes. Conduct quality audits and inspections. Monitor and analyze quality performance metrics. Collaborate with cross-functional teams to address quality issues. Provide training and support on quality standards and procedures. Ensure compliance with regulatory and quality standards. Stay updated with industry trends and best practices in quality management. Qualification : M.Sc / Phd / M.Tech

Exemed Pharmaceuticals is looking for QC Officer- Luna to join our dynamic team and embark on a rewarding career journey Quality Testing and Inspection:Perform routine and ad-hoc quality tests and inspections on raw materials, intermediate products, and finished goods Utilize various testing methods and equipment to assess product/service quality and performance Record and document test results accurately and in accordance with established procedures and protocols Quality Assurance Procedures:Implement and enforce quality assurance procedures and standards to ensure compliance with regulatory requirements and industry best practices Develop and update quality control documentation, including standard operating procedures (SOPs), work instructions, and quality manuals Identify areas for process improvement and recommend corrective actions to address quality issues Non-Conformance Management:Investigate and document non-conformances, deviations, and quality incidents Collaborate with cross-functional teams to identify root causes of quality issues and implement corrective and preventive actions (CAPAs) Monitor and track the effectiveness of CAPAs to prevent recurrence of quality problems Quality Metrics and Reporting:Monitor and analyze quality metrics and key performance indicators (KPIs) to assess process performance and product/service quality Prepare and present quality reports and dashboards to management and stakeholders Provide insights and recommendations for continuous improvement based on quality data analysis Training and Compliance:Provide training and guidance to staff on quality control procedures, methods, and best practices Ensure compliance with regulatory requirements, quality standards, and industry regulations Participate in internal and external audits, inspections, and quality assessments as needed

Lead the QA/QC team to implement and maintain a robust Quality Management System. Conduct quality checks and audits for pressure vessels, heat exchangers, reactors, and columns to ensure compliance with standards. Develop and enforce quality control procedures and guidelines across all projects. Investigate and resolve quality issues, providing corrective and preventive solutions. Prepare quality documentation, reports, and certifications required for clients and regulatory authorities. Qualification: BE-Mechanical

Job Description Application Engineer About JSW One Platforms JSW One Platforms is a B2B e-commerce platform designed to build transparency, trust, and ease-of-business for MSMEs in India. The JSW One Platforms are home to JSW One MSME and JSW One Homes. JSW One MSME, is a one-stop, multi-product digital marketplace, for MSMEs planning on taking their business to the next level. We are an integrated platform that seeks to provide end-to-end services for the construction and manufacturing needs of a varied clientele by leveraging JSW Ones catalogue, logistics, financing expertise. With the growth of JSW One, our team is expanding and were always looking for fresh, dedicated individuals to join our team. At JSW One, we believe in creating an atmosphere of camaraderie and candor that facilitates efficient collaboration and a friendly, yet growth-oriented work-environment. Join us, and lets transform India, together! Job Overview We are looking for a highly motivated Application Engineer to support technical services, customer interaction, and product application activities for flat steel products in the automotive and manufacturing segments. Key Responsibilities Assist in providing technical support and product application solutions to customers across automotive and non-automotive sectors. Support in new product trials and testing coordination between customers and the plant. Help gather, analyze and interpret technical data related to performance, quality, and application of steel products. Coordinate with internal teams for VAVE/VIU/EVI activities to drive business development. Support customer complaint resolution by collecting on-field data and working with QA teams. Prepare technical documents, presentations, and reports for customer and internal review. Assist in maintaining product knowledge sessions and support local channel partners with technical education. Collaborate with senior application engineers and sales team to strengthen customer engagement. Provide training, product knowledge and segments understanding in collaboration with State Lead/ Regional Lead to newly joined BDMs and work alongside them to expand their expertise Basic Qualification Basic understanding of cold rolled, galvanized, and coated flat steel products Strong communication and presentation skills Analytical thinking and problem-solving ability Familiarity with automotive customer handling or OEM processes is a plus Proficiency in MS Office (Excel, PPT) and basic data analysis Willingness to travel across the assigned region for customer visits Education & Experience: B.E./B.Tech in Mechanical / Metallurgy / Production Engineering 12 years of experience in Product Application / Technical Services / Quality / Operations role in steel or allied industry

Send resume: Raveena@wissenpro.com | Call: 70320 46318 Key Qualifications: Conduct call monitoring, audits, and quality checks across voice/email/chat to ensure compliance and service excellence. Create and manage advanced Excel dashboards, MIS reports, and utilize 7 QC tools for quality tracking and analysis. Identify process gaps, lead root cause analysis, and recommend improvement initiatives. Collaborate with training and operations teams for calibrations, feedback, and agent coaching. Drive strategic project planning, workflow enhancements, and performance reporting. Prepare executive-level presentations and documentation to support business objectives. Leverage Google Suite and strong analytical skills to deliver actionable insights and process improvements.