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5.0 - 7.0 years
14 - 20 Lacs
Gurugram
Hybrid
Job Description Position: Senior Test Automation Engineer (Python and Robot Framework) To further strengthen and expand our team at Securiton India, we are looking for an experienced Senior Test Automation Engineer with knowledge of Robot Framework with Selenium. In this role, you will be responsible for designing, implementing, and maintaining our test automation framework Robot framework. You will give team members the capability to use the automation framework and write scripts. You will also collaborate closely with the software development team to come up with effective solutions. Required Experience Experience : 5+ years of experience in the Test Automation. Technology & Tools Python, Selenium, Robot Framework, Azure DevOps Server and Jira Preferred Professional Certifications ISTQB Required Skills Test Automation Must have minimum of 5 years of experience with stronghold in implementing automated testing solutions. Strong knowledge of Robot Framework with Selenium Experience with integrating test automation into the CI/CD pipeline. Experience with the automation of web applications. Experience with focus on QA processes and methodologies. Experience in test case documentation. Experience testing concepts and tools. Experience on test effort estimation and scheduling. Personal Strong problem-solving attitude, good troubleshooting skills, out-of-the-box thinking, and team player qualities. Effective communication and the ability to empower team members. Excellent verbal, written, presentation and interpersonal skills. Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities. Capable of working in a hybrid team environment. Motivated to learn and apply new concepts and technologies. Others Experience working within an agile development process (Scrum, Kanban, SAFe) from the test design, test automation and execution perspective. Job Description Develop, implement, and maintain Robot Framework with Selenium Develop reusable test automation scripts. Lead and train other testers within the testing team. Analyze test reports. Analyze system log files as needed. Manage test automation coverage. Understand the features and functionality of the application under testing. Participate in sprint planning, stories estimate, backlog refinement, retrospective, and bug triage meetings. Educational Qualification B.E/B.Tech (CSE/IT/EC) or MCA (Regular Full Time Course) What we offer Chance to Prove yourself as a Senior Test Automation Engineer with substantial impact on state-of-the-art product development. Learn and grow. Committed team that achieves more together. Good working environment. Work in an agile, highly skilled team in an international setting. Work in a hybrid mode. Salary: Negotiable for the right candidate.
Posted 18 hours ago
18.0 - 20.0 years
20 - 25 Lacs
Mumbai
Work from Office
We are looking for a highlyexperienced Principal / Lead QA Architect with 18-25 years of expertise inquality assurance, test strategy, and automation architecture. This role ispivotal in driving the end-to-end QA vision across a diverse suite ofapplications and products. The ideal candidate will bring a deep understandingof QA methodologies, testing frameworks, and scalable automation solutions toensure world-class product quality and performance. Key Responsibilities: Lead the enterprise-wide QAstrategy across multiple applications and platforms. Establish and enforce testarchitecture standards, including design principles for automation,performance, security, and reliability testing. Design, build, and evolvescalable test automation frameworks for UI, API, mobile, and backend systems. Lead the assessment andimplementation of cutting-edge QA tools and technologies. Provide technical leadershipand mentorship to QA teams across projects, fostering a culture of continuousimprovement and innovation. Work closely with productmanagers, developers, and DevOps to integrate quality practices into the entiresoftware development lifecycle. Set and monitor qualitymetrics, code coverage, test effectiveness, and defect trends to drivedata-informed decisions. Champion shift-left testing,continuous integration/continuous testing (CI/CT), and quality gates in CI/CDpipelines. Stay current with industrytrends and drive adoption of emerging practices in QA and automation. Qualification Bachelors or masters degreein computer science, Engineering, or related field. 18-25 years of experience insoftware testing, with at least 10+ years in QA Architect or Lead role. Strong Hands-on knowledge of QAmethodologies, tools, and processes. Proficient in at least oneprogramming language (e.g., Java, Angular, Python). Proven experience with testautomation tools (e.g., Selenium, Cypress, Appium, TestNG, JUnit, etc.). Deep understanding of CI/CDpipelines and tools (e.g., Jenkins, GitLab CI, Build Piper, etc.) Knowledge of Microservicestesting, containerization (Kubernetes/OpenShift), and cloud testing(AWS/GCP/Azure) is a plus. Excellent communication,leadership, and collaboration skills. Education BTech/MCA/MBA in IT or equivalent Employment Type All positions are on a fixedterm contract on a full-time basis exclusively for ReBIT, initially for aperiod of five years, extendable by mutual consent
Posted 21 hours ago
2.0 - 6.0 years
4 - 7 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Job Title: Validation Tester. Job Type: Full-Time. Location: Remote. Job Summary:. Join our customer's team as a Validation Tester and play a critical role in ensuring software quality and regulatory compliance. As a key member of our QA process, you will collaborate closely with developers and stakeholders, leveraging your expertise in validation testing and regulatory standards to drive product excellence.. Key Responsibilities:. Design and implement comprehensive test cases and scenarios using risk-based testing methodologies, with special emphasis on core functionalities and regulatory requirements.. Execute Installation Qualification (IQ), Operational Qualification (OQ), and Performance Qualification (PQ) protocols to validate applications and ensure compliance with industry regulations.. Collaborate proactively with developers and stakeholders to understand, gather, and analyze application requirements for effective test coverage.. Apply a breadth of testing methodologies, including UI/UX Testing and SQL Testing, to validate all aspects of the software solution.. Log, track, and manage identified defects using test management tools, ensuring timely resolution and effective communication with relevant teams.. Prepare accurate and detailed validation documentation, including test scripts, validation protocols, and summary reports in accordance with regulatory standards.. Ensure all test cases and scenarios are traceable to system requirements and risk assessments, supporting robust and auditable validation processes.. Required Skills and Qualifications:. Proven experience in software testing and validation testing, particularly in regulated environments.. Strong knowledge of regulatory standards such as GxP and FDA 21 CFR Part 11.. Expertise in various testing methodologies, including UI/UX Testing, SQL Testing, and risk-based testing approaches.. Exceptional written and verbal communication skills, with a demonstrated ability to convey complex information clearly and collaborate across teams.. Experience with defect tracking and test management tools.. Meticulous attention to detail and a commitment to delivering high-quality validation deliverables.. Ability to work independently as well as collaboratively within a remote, cross-functional team.. Preferred Qualifications:. Experience preparing and reviewing validation documentation for regulated software products.. Certifications in software testing or regulatory compliance (e.g., ISTQB, ASQ, or equivalent).. Background in life sciences, healthcare, or other regulated industries.. Show more Show less
Posted 3 days ago
8.0 - 11.0 years
6 - 10 Lacs
Gurugram
Work from Office
Complete Daily Quality checks as per the process requirementProvides on time Feedback to the agents for the errors identifiedConduct Customer comeback analysis for all the errors received from the clientsTo meet the monthly sampling numbers as per the defined targetComplete the feedback targets as specified in the QSDContribute brainwave ideas to improve the processComplete the WB Role Roadmap within the stipulated timePrepare all team and client related reports for QualityComplete RCA for all the errors identifiedEnsure the QA process adheres to ISO guidelinesIdentify the improvement areas for staff and share it with the AM- QualityCommunication with clients on a periodic basisComplete the Calibration exercise on a periodic basis as definedCreate Error analysis/RCA Report within the defined timelineAttend all the development and quality trainings that are identified for a QAHelp operations in identifying the training needs for the ops associatesDrive projects and be part of the projects that are identified in the team Qualifications Graduate Job Location
Posted 3 days ago
3.0 - 5.0 years
7 - 15 Lacs
Hyderabad
Work from Office
Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities. Come Join Our Team! As part of our robust Rewards & Recognition program, this role is eligible for our Ventra performance-based incentive plan, because we believe great work deserves great rewards. Help Us Grow Our Dream Team — Join Us, Refer a Friend, and Earn a Referral Bonus! Overview The Quality Analyst (QA), Implementations will play a critical role in the client onboarding and implementations team, focusing on ensuring the accuracy, consistency, and completeness of healthcare data integrations and billing system configurations. This position involves performing rigorous QA checks on data feeds received from various healthcare facilities—including patient demographics, medical records, and provider schedules—in multiple formats, as well as validating billing system setup for new clients. The ideal candidate will possess a strong understanding of the US healthcare domain and revenue cycle management (RCM) processes, with an emphasis on data integrity and system quality assurance. Responsibilities Perform detailed quality assurance reviews of inbound healthcare data feeds from client facilities, ensuring proper formatting, data integrity, and alignment with system specifications. Validate the successful ingestion and transformation of data into internal billing systems. Conduct end-to-end QA of system configuration for new client onboardings, ensuring alignment with contract requirements and billing workflows. Collaborate with Business Analysts, Developers, and Billing Teams to troubleshoot and resolve data issues and configuration mismatches. Document defects, inconsistencies, and improvement opportunities in a clear and actionable manner. Develop and maintain QA documentation, including test cases, checklists, and standard operating procedures (SOPs). Participate in client requirement gathering and technical walkthroughs to understand scope and impact of onboarding requirements. Ensure compliance with data privacy and healthcare regulations (e.g., HIPAA). Assist in continuous improvement initiatives across QA processes to increase efficiency and reduce errors. Qualifications Bachelor's degree in health information management, Computer Science, Information Systems, or a related field (or equivalent work experience). 4+ years of experience in a QA role, preferably within the US healthcare or revenue cycle management (RCM) domain. Experience working with healthcare data, EMRs/EHRs, or medical billing systems. Prior involvement in client onboarding or implementation projects is highly desirable. Base Compensation will be based on various factors unique to each candidate including geographic location, skill set, experience, qualifications, and other job-related reasons . This position is also eligible for a discretionary incentiv e bon us in accordance with company policies .
Posted 3 days ago
5.0 - 9.0 years
6 - 10 Lacs
Hyderabad
Work from Office
Job Summary: We are looking for a results-driven and detail-oriented QA Engineer with strong experience in Quality Assurance processes and a background in the US banking domain . The ideal candidate will have hands-on experience with JIRA , and exposure to AI technologies and automation testing using C# with Selenium is a strong plus. Shift Timing : 2 PM to 11 PM Roles and Responsibilities: Design, develop, and execute test plans and test cases based on business and functional requirements. Ensure the quality and reliability of software systems in the US banking/financial services domain . Work closely with developers, BAs, and other stakeholders to understand project requirements and deliver high-quality products. Defect management and reporting using JIRA . Collaborate with the automation team or contribute directly to automation testing (C# Selenium). Leverage AI-based tools or techniques (if applicable) to enhance QA processes. Required Skills and Qualifications: 5+ years of experience in QA or software testing roles. Strong understanding of QA methodologies, tools, and processes. Hands-on experience with JIRA for defect tracking and project management. Proven experience in the US banking or financial services domain . Excellent analytical and problem-solving skills. Good verbal and written communication skills. Preferred skills: Experience or familiarity with AI technologies or tools relevant to QA. Exposure to or hands-on with automation testing using C# and Selenium . Understanding of Agile methodologies and SDLC.
Posted 4 days ago
5.0 - 10.0 years
9 - 14 Lacs
Gurugram, India
Work from Office
Work with Us. Change the Word. At AECOM, we're deivering a better word. Whether improving your commute, keeping the ights on, providing access to cean water, or transforming skyines, our work heps peope and communities thrive. We are the word's trusted infrastructure consuting firm, partnering with cients to sove the word’s most compex chaenges and buid egacies for future generations. There has never been a better time to be at AECOM. With acceerating infrastructure investment wordwide, our services are in great demand. We invite you to bring your bod ideas and big dreams and become part of a goba team of over 50,000 panners, designers, engineers, scientists, digita innovators, program and construction managers and other professionas deivering projects that create a positive and tangibe impact around the word. We're one goba team driven by our common purpose to deiver a better word. Join us. Responsibiities: Lead and oversee Quaity Assurance activities for Midde East project deiverabes Deveop and impement quaity assurance poicies, procedures, and standards Conduct reguar audits and inspections to ensure compiance with quaity standards Anayze quaity data and prepare comprehensive reports for management Coaborate with cross-functiona teams to identify and resove quaity issues Train and mentor junior QA team members on best practices and methodoogies Evauate and improve existing QA processes to enhance efficiency and effectiveness Manage reationships with externa stakehoders, incuding cients and reguatory bodies Stay updated on industry trends and reguatory requirements in the Midde East region Participate in project panning and risk assessment activities Coordinate with project managers to ensure quaity objectives are met within timeines Investigate customer compaints and non-conformance issues Deveop and maintain quaity management documentation Contribute to continuous improvement initiatives across the organization Quaifications Quaifications: Minimum : Bacheor's degree in Engineering, Quaity Management, or reated fied 5+ years of industry experience in Quaity Assurance, with at east 2 years in a senior roe Proven track record of eading QA activities for arge-scae projects, preferaby in the Midde East region In-depth knowedge of quaity management systems, standards, and methodoogies (e.g., ISO 9001, Six Sigma, Lean) Strong understanding of reguatory requirements and industry standards appicabe to the Midde East Exceent anaytica and probem-soving skis with attention to detai Outstanding communication and interpersona skis, with the abiity to work effectivey across a eves of the organization Proficiency in quaity management software and data anaysis toos Demonstrated abiity to deveop and impement quaity assurance poicies and procedures Experience in conducting quaity audits and preparing comprehensive reports Preferred Quaifications: Master's degree in Quaity Management or reated fied Professiona certifications such as Certified Quaity Engineer (CQE) or Certified Manager of Quaity/Organizationa Exceence (CMQ/OE) Fuency in Arabic and Engish Experience working in a mutinationa or cross-cutura environment Knowedge of project management principes and methodoogies Famiiarity with continuous improvement techniques and ean management practices Additiona Information
Posted 4 days ago
16.0 - 18.0 years
12 - 16 Lacs
Vadodara
Work from Office
Convoso is a leading AI-powered contact center platform purpose-built for revenue teams Since 2006, Convoso has remained at the forefront of innovation, consistently developing solutions to drive customer growth while supporting adherence to regulatory standards, Who We Are: While headquartered in Los Angeles, the Convoso team can be found around the globe working in either a hybrid and remote capacity Awarded as a "best place to work" company, our culture fosters team integrity, positive persistence, and continuous growth, Our core platform powers successful sales teams across multiple industries, giving our customers a competitive edge and streamlined productivity With built-in Al and automations, our product is a premium offering in a competitive space We continue to grow our product capabilities to better serve our current customers and to expand into newer markets, Convoso is looking for people who are excited about technology and innovation We are a company of motivated team players with diverse backgrounds driving accelerated growth in a supportive, positive culture, Location: Vadodara, Gujarat, India Who We Are: Convoso is a leading provider of omnichannel contact center software The company was founded on innovation and continues to push boundaries in our industry, Headquartered in Los Angeles, the company has employees around the globe The company culture fosters team integrity, positive persistence, and continuous growth (A heads up we were awarded as Built In LAs Best Places to Work in 2020, 2021 and 2022!) With Convoso, the future is bright as we continue to evolve our technology, The companys foundational product provides the most powerful contact center software available for outbound teams However, we are expanding our reach by relaunching an advanced version of our conversational AI product The enhanced capabilities of our Intelligent Virtual Agent (IVA) gives our customers a competitive edge and streamlined productivity by dramatically reducing repetitive tasks This future forward technology will allow Convoso to grow into new markets across hundreds of use cases, Convoso is looking for people who are excited about technology and the fast growing, innovative field of IVA and AI We are a company of motivated team players driving accelerated growth in a supportive, positive culture We celebrate a diversity of people, ideas, and backgrounds that contribute to one shared community, The Job: At Convoso, were constantly, vigilantly looking for ways to reshape the future of lead generation contact centers Our mission is to revolutionize the call center industry by empowering agents to convert leads faster Thats where you come in, We are looking for a QA Manager As our QA Manager, youll be responsible for overseeing the full scope of software quality efforts across the organization Youll lead a diverse team of QA professionals, manage testing initiatives across multiple projects, define and track KPIs, and work closely with engineering, product, and leadership to ensure that quality remains a cornerstone of our software delivery lifecycle Youll also be hands-on with tools like Cypress, Postman and Jenkins frameworks when needed, driving strategic improvements across our CI/CD pipelines and automation architecture, What You'll Be Doing: Leadership & Team Management Lead, mentor, and grow a cross-functional QA team including manual testers, SDETs, and offshore QA resources, Establish team priorities, assign tasks and ensure deadlines are met while maintaining high-quality standards Manage resources and timelines for multiple concurrent projects, ensuring efficient test execution Set clear goals, career paths, and performance benchmarks for the team, Foster a culture of ownership, accountability, continuous improvement, and innovation, Strategic Quality Initiatives Own QA strategy and processes across all product lines, ensuring scalability, effectiveness, and alignment with company goals, Define and track quality KPIs, test coverage metrics, and defect trends to drive transparency and improvement, Collaborate with engineering and product stakeholders to plan test strategies, test data management, and acceptance criteria, Automation & CI/CD Ensure consistent automation coverage across all product components, prioritizing high-value user flows and critical paths, Oversee design and implementation of reliable automated test scenarios and regression suites for UI and AP, Drive the adoption and scaling of automated testing frameworks (we use Cypress IO), integrated with CI/CD tools like Jenkins, Ensure test suites are fast, reliable, maintainable, and provide actionable feedback to the development, DevOps and QA teams, Process & Best Practices Establish, document, and enforce QA best practices, tools, and standards across the team, Conduct regular audits and retrospectives to identify process improvements and reduce risk, Coordinate performance testing efforts and system monitoring in coordination with DevOps teams, Project & Stakeholder Management Act as the quality owner across agile squads, contributing to sprint planning, grooming, and retrospectives, Provide regular reporting and quality dashboards to engineering leadership and other stakeholders, Balance resource allocation and prioritize QA efforts across multiple projects and deadlines, Who You Are: 8+ years in Software Testing and Quality Assurance 3+ years in a QA management role Demonstrated experience managing large, distributed QA teams (manual + automation) Hands-on experience writing JavaScript (preferred) and creating functional automation scripts using tools like Cypress IO (preferred), Playwright, Webdriver IO, Test Cafe, etc Strong expertise in API testing and test automation, especially using Postman or similar tools Expert-level experience in test planning, case design, regression coverage, and performance test strategy Solid understanding of QA methodologies, test lifecycle, and Agile software development Experience with CI/CD integration, preferably using Jenkins Excellent verbal and written communication skills Work Perks Worth The Hype: 100% covered premiums for employees + dependents (spouse + upto four children) PTO, Paid Sick Time, Holidays Your birthday off Monthly credits toward food & beverage Employee referral bonus And a team of highly experienced and kind colleagues! HQ Office: Casual office environment & dress Fully stocked kitchen (Dietary restriction-friendly) Flexibility of Shift
Posted 4 days ago
9.0 - 14.0 years
7 - 10 Lacs
Pune, Aurangabad
Work from Office
About Us : Sydler Group of Companies is a leading manufacturer and exporter of excellent quality and reliable Pharmaceutical Formulations, Herbal formulations, Nutraceuticals & Dietary Supplements, and Nutritional food products, catering to discerning market needs globally. Ever since its inception in 2004, we have set new benchmarks in the arena of herbal products manufacturing, leveraging state-of-the-art infrastructure, skilled professionals, and uncompromised commitment towards quality and innovation. Role : Assistant Manager QA To ensuring that the quality system is monitored, maintained and implemented. To comply with global regulatory guidelines. To approve and monitor Master document /Quality/Technical documents/Artwork, BMR,BPR,MFR, Validation Protocol/Report To Approve and monitor validation master plan, Site Master File, Specification-Raw and Packing Material, Intermediate/Bulk, Finished Product, Training Need Identification, Level-I, Level-II and Level-III documents To approve/reject Incoming material vendor/Outside testing lab/Calibration /Service contractor /Transport service provider and other GMP related outside contract activities. To review and approval of Standard Operating Procedure and other documents including amendments, Training and Implementation To approve/reject the incoming RM/PPM and SPM, intermediate stage product, finished product and control of manufacturing environment. To approve / suggest corrective action & preventive action (CAPA) or member of investigation team for complaint, recall, deviation, change control, OOS, validation, calibration, risk assessment, new or additional vendor, Query, APR, self-inspection report, non-conformity, batch release, reprocess, returned good etc if any in process and practices. To ensure the qualification and maintenance of department, premises and equipment; To carry out observation and risk analysis of critical product / process parameter To share investigation report with all supported data to the reporter. To be the part of all internal and external audits and respond to the audit observations. To Monitor all process validation related and technology transfer activities. To review and discuss with functional head for agreed commitment in draft quality agreement prior to approval. Participation in management reviews of process performance, product quality and of the quality management system and advocating continual improvement To conduct training program on GMP/GDP/GLP/GEP/Technical/Procedural etc topics and identify training needs for department personnel and organize the same. To understand the method study & motion study of all the operation procedures for identifying areas of quality improvements. To attend Regulatory Affair (IRA) departments queries and work accordingly and to organize all needed the documents for regulatory submissions. To allocate, Assist subordinate to carry out job responsibility smoothly. To monitor retention of records. Set quality goals and objectives for the company and develop plans to meet those goals and objectives. To do budgeting of his department and ensure resource availability. To ensure the job specific training of department person and enhancement of role as per his capability. To ensure his/her roles and responsibilities in the absence of sub-ordinate To ensure the weekly and monthly report against activity. To approve / reject the leaves of the reporting members. To coordinating with QA, QC, production, engineering and warehouse team, Purchase, business, regulatory so as to manufacture product with quality attributes and in given timelines. Time to time communicates and escalation any failure or abnormal notification/critical observations /non-compliance/extraordinary observation to function head/ appropriate levels of management for their attention and progress report by taking plant round and review of random record. To communicate system enhancement or an improvement in exiting system to the management.
Posted 5 days ago
10.0 - 15.0 years
10 - 20 Lacs
Pune
Work from Office
Dear Candidate, Hope you are doing well. I'm thrilled to connect with you today and share an exciting opportunity at Avigna.AI for the role of QA Lead Engineer. Avigna.AI is not just a workplace; it's a dynamic hub of innovation and collaboration, and we're seeking talented individuals to join our team. Please find below the job description : Requirement: QA Lead, Avigna, Pune Job Location: Pune, Baner . Work from Office, Monday to Friday, 9:30 AM to 6:30 PM. Experience: 10+ years Education: IT Graduate LinkedIn Link: Avigna.AI Job Summary: As a QA Lead , you will be responsible for leading the QA efforts across one or more projects, designing test strategies, and ensuring the delivery of high-quality software. You will work closely with development, product, and DevOps teams to implement automated and manual testing processes, drive best practices, and maintain high standards in quality assurance. Key Responsibilities: Lead the QA team and manage the testing lifecycle for web, mobile, and API-based applications. Define test strategy, test plans, and test cases based on product requirements and specifications. Perform functional, regression, integration, system, performance, and security testing. Good to have - Implement and manage automated testing frameworks using tools like Selenium, TestNG, JUnit, Postman, etc. Track and report quality metrics and manage defect tracking using tools like JIRA or Azure DevOps. Mentor and guide junior QA engineers and promote a culture of continuous quality improvement. Identify test process bottlenecks and recommend solutions for improvement. Required Skills & Qualifications Bachelors degree in Computer Science, Engineering, or related field. 10+ years of QA experience with at least 2 years in a QA lead or senior QA role. Strong knowledge of software QA methodologies, tools, and processes. Hands-on experience with automation tools such as Selenium, Cucumber,Cypress, or similar. Experience with API testing using Postman or similar tools. Working knowledge of CI/CD tools like Jenkins, GitHub Actions, or Azure DevOps. Excellent analytical and problem-solving skills. Strong communication, leadership, and team management skills. Good to Have: Experience in performance testing using JMeter, LoadRunner, or similar tools. Familiarity with cloud platforms like Azure or AWS. Exposure to Agile/Scrum methodologies. Knowledge of AI/ML testing scenarios is a plus. Benefits : Competitive salary. Health insurance coverage. Professional development opportunities. Dynamic and collaborative work environment. Important Note: Kindly share your resumes to talent@avigna.ai When sharing your profile, please copy paste the below content in the subject line: Subject: Applying for QA Lead role JOBID:ZR_15_JOB
Posted 6 days ago
2.0 - 3.0 years
4 - 5 Lacs
Noida, Kolkata
Work from Office
Liaise with internal teams (e.g., developers, delivery teams, solution and business analysts, and product managers) to identify testing scope Review requirements, specifications, and technical design documents to design test cases Create detailed, comprehensive, and well-structured automated test cases in GHERKIN or relevant Format aligned to QF methodologies Create end-to-end AT creation leveraging C# coding. Work closely with site reliability engineering team to investigate and fix failed automated tests. Requirements : Proficiency in programming (C# or Java preferred) Fundamental SQL knowledge and strong QA methodologies BS/MS in STEM, with 2-3 years of relevant experience Banking/financial domain knowledge is a bonus Clear communicator, proactive, and responsible Fluent in English
Posted 6 days ago
5.0 - 8.0 years
8 - 12 Lacs
Hyderabad
Work from Office
About the Role: Grade Level (for internal use): 10 The Team : The team works in Agile environment and adhere to all basic principles of Agile. As a Senior Quality Engineer, you will work with a team of intelligent, ambitious and hard-working software professionals. The team is independent in driving all decisions and responsible for the architecture,designand development of our products with high quality. The Impact : Looking for a person who has experience in functional testing, automation and has zeal to learn bigger picture of products handled by the team, and who can demonstrate passion towards Quality, handles the tasks independently and supports the team in agile team environment. Whats in it for you : Build a career with a global company Work on code that fuels the global financial markets Grow and improve your skills by working on enterprise level products and new technologies Responsibilities : Work in the Agile environment and adhere to all QA best practices Review and analyze Quality Assurance data and metrics to provide insights and conclusions. Produce reports, maintain communications with stakeholders Continue to build knowledge and expertise of products, services or technologies, content and methodologies offered by business area. Lead the design and development of quality assurance and metrics architecture roadmaps/systems. Perform functional testing, end-to-end testing and contribute to automation. What Were Looking For : Qualifications : Bachelor's/PG degree in Computer Science, Information Systems or equivalent. 5-8 years of experience in QA Good command of essential technologiesSQL scripting, PL/SQL Hands on experience in Designing and developing automation frameworks from Scratch Very strong ETL Testing skills Professional experience creating Test suites/ API Test frameworks and Back End Services. Experience in Automating ETL testing flow Should have experience in automation using python or Java. Experience in developing Jenkins workflows. Knowledge of software development lifecycle (SDLC) methodologies like Agile, QA methodologies, defect management system, and documentation is a plus. Hands on experience on white box testing with a strong understanding of/experience with SQA methodologies, techniques and approaches Excellent problem solving and analytical skills & track record of building and maintaining excellent working relationships with peers Accountable for the QA test strategy for the scrum teams ensuring review and sign off from key stakeholders Advocate for quality, be the voice of the internal/external customer Gain an in-depth understanding of the architecture and flow of data for their project area Coordinate with the automation team to have framework extended as necessary Mentor and guide other QA teams members as necessary Experience working in an Agile/DevOps environment and have strategized and implemented integration of testing techniques in a continuous integration and continuous delivery model Excellent understanding of ongoing technology trends and have demonstrated experience utilizing other technology areas (EgAWS, cloud, Business analytics) within QA and testing Experience with a variety of types of testing, including white-box, performance and security Excellent Analytical and communication skills are essential, with strong verbal and writing proficiencies Preferred Qualifications : Good communication and collaboration skills About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, andmake decisions with conviction.For more information, visit www.spglobal.com/marketintelligence . Whats In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologythe right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group)
Posted 6 days ago
0.0 years
4 Lacs
Pune
Work from Office
Note: Hiring for one of our Reputed Clients Educational Criteria: BE/BTech/MCA in: Computer Science and Engineering (CSE) Information Technology (IT) Artificial Intelligence (AI) Data Science Machine Learning (ML) Cyber Security Internet of Things (IoT) Or any Computer Science-related branches only Pass Out Year: 2024 & 2025 Batch ONLY Minimum 65% in Graduation or Post Graduation Key Skills & Requirements: Excellent communication skills (verbal and written) Strong programming fundamentals (C, C++, Java, Python, etc.) Knowledge of software testing lifecycle , SDLC , and STLC Understanding of manual testing , automation testing , and debugging Good grasp of OOPs concepts , data structures , and algorithms Familiarity with Agile methodology and JIRA/bug tracking tools Passion to work in QA , Testing , or Development roles Willingness to learn new technologies and adapt quickly Responsibilities: Collaborate with the development team to understand product functionality Write and execute effective test cases and test scenarios Identify, log, and report bugs/defects using tools like JIRA/Bugzilla Ensure timely and high-quality product delivery Participate in team discussions and suggest process improvements
Posted 6 days ago
5.0 - 8.0 years
10 - 17 Lacs
Pune
Work from Office
Overview We are seeking a Senior Web Developer to join the Critical Start Technologies Private Ltd. team, operating under the Critical Start umbrella, for our India operations. We are looking for a professional with strong Drupal CMS expertise who can contribute to our high-performing marketing function. This opportunity is well-suited for someone who enjoys working at the intersection of technical web development, site security and compliance, user experience (UX) design, and digital strategy. In this role, you’ll take the lead on web initiatives that deliver measurable outcomes and support business growth across digital platforms. This is a hybrid role based out of our Pune, India office and will require working in person at the office Tues, Wed, Thurs with working hours of 2PM - 11PM IST. Responsibilities Lead the development of high-performing, user-centric digital experiences across web platforms. Build and maintain web pages, user interfaces, and interactive content using modern front-end technologies. Guide the web development process with an experimentation mindset—test, iterate, and scale solutions based on performance. Design scalable, secure, and reliable web infrastructure, including hosting environments, APIs, and cloud services (e.g., AWS, CloudFront). Collaborate with cross-functional teams including engineering, brand, SEO, and digital growth to deliver consistent and engaging web experiences. Implement and manage A/B testing, personalization, and optimization strategies to enhance user engagement and improve conversion rates. Develop and execute comprehensive SEO and SEM strategies to increase top-of-funnel traffic and generate leads. Coordinate with external vendors and internal teams to ensure timely and quality delivery of web-related projects. Build and maintain reusable code libraries and integrate APIs to support dynamic and scalable digital experiences. Perform regular code reviews, quality assurance checks, and implement CI/CD best practices to ensure robust deployments. Monitor website analytics and performance metrics using tools such as Google Analytics, Tag Manager, and Hotjar to inform ongoing improvements. Ensure all digital experiences adhere to GDPR and global data privacy standards. Lead the development and maintenance of a centralized Trust Center to support transparency around data privacy, security, and compliance. Work closely with legal, IT, and security teams to uphold a secure, compliant, and user-friendly digital environment. Qualifications Required Qualifications: 5+ years of hands-on experience in front-end web development Strong proficiency in HTML, CSS, JavaScript, jQuery, and responsive design frameworks 3+ years of experience building websites using Drupal or other CMS (e.g. Wordpress). Ability to work in office on hybrid model during the established hours. Working knowledge of back-end technologies including PHP, Python, MySQL, and version control systems (e.g., Git) Familiarity with platforms such as Salesforce CRM, Gainsight, and/or AWS Cloud Experience with change management and implementing consent management tools such as OneTrust or equivalent Strong understanding of web analytics, UX/UI principles, and best practices for mobile-first, responsive design Proven experience leading cross-functional web projects and effectively managing stakeholder communication Solid grasp of web performance optimization, site security, QA processes, and cloud infrastructure (static and dynamic site architecture) Awareness of global data privacy laws including GDPR, CCPA, and applicable regional regulations Experience building or maintaining a Trust Center or similar compliance-focused digital resource Strong understanding of web application security standards and best practices (e.g., OWASP Top 10) Desired Qualifications: Experience with ZoomInfo, HubSpot, and/or Marketo is a plus.
Posted 1 week ago
0.0 years
0 - 2 Lacs
Gandhinagar
Work from Office
Position : Quality Assurance (QA) Intern/Apprentice Department : Quality Assurance Location : Gandhinagar, Gujarat Company : [Your Company Name] (e.g., SLTL Medical www.sltlmedical.com) Duration : 12 Months Stipend : Yes Reporting To : QA Manager Company Name : Sahajanand Laser Technology Ltd Key Responsibilities Assist in reviewing and maintaining QA documentation including SOPs, protocols, reports, and records. Support in internal audits , CAPA tracking, and quality data management. Learn and help with validation activities and equipment calibration record-keeping. Help in batch record review and document control. Participate in non-conformance investigations and ensure proper documentation. Coordinate with cross-functional teams including Production, QC, and Regulatory Affairs. Assist in ensuring compliance with ISO 13485 , MDR , and FDA regulations . Requirements Pursuing or recently completed a Bachelors/Masters degree in Pharmacy, Biomedical Engineering, Life Sciences, or a related field. Basic understanding of Quality Management Systems (QMS) and regulatory guidelines in medical devices. Strong attention to detail and documentation skills. Proficiency in MS Office (Word, Excel, PowerPoint). Good communication and teamwork skills. Willingness to learn and take initiative. What You’ll Gain Real-time exposure to medical device QA processes and industry standards. Hands-on experience with regulatory compliance and documentation practices. Opportunity to work in a dynamic and regulated environment. Internship Certificate and potential opportunity for full-time employment based on performance.
Posted 1 week ago
5.0 - 7.0 years
15 - 25 Lacs
Bengaluru
Hybrid
Title : Quality Assurance Engineer The position carries the following responsibilities: - ETL testing for validating the data sources, extraction of data, applying transformation logic, and loading the data qualifying information while restricting duplicate records and data loss. - Review use stories and ensure requirements are understood. - Works with product owners and business analysts to ensure acceptance criteria accurately captures all use cases and provide feedback where needed. - Create detailed, comprehensive, and well-structured test plans and test cases. - Estimate all testing activities and prioritize and coordinate all required activities - Performs QA testing to determine completeness of requirements. - Implement automation wherever possible - Log all defects in a timely fashion with detailed descriptions and steps to reproduce the bug. - Perform regression testing and keep regression scripts up to date. - Track metrics such as open defect counts - Attend and actively participate in all agile ceremonies Skills Needed: - 5+ years experience in development and or software quality assurance - Strong SQL skills - Experience in Automation and Dev Ops a plus - Strong knowledge of QA methodologies, tools, and processes. - Experience with writing clear, concise, and comprehensive test plans and test cases - Experience working in an Agile/Scrum development process - Good written and oral communication skills - Very strong attention to detail and organizational skills. Strong work ethic. - Ability to multi-task and remain flexible in fast paced environment. - Results-orientation - takes initiative to identify areas to add value and executes quickly - Hands on current experience with unix scripting - Familiar with BDD testing framework - Degree in Computer Science preferred
Posted 1 week ago
5.0 - 10.0 years
4 - 6 Lacs
Sonipat
Work from Office
Quality assurance manager (Casting furnace )required at bahalgarh sonipat Qualification - any mechanical Exp- min 6 yrs Salary - upto 45k Skills- copper/sheetmetal experience required
Posted 1 week ago
15.0 - 20.0 years
25 - 35 Lacs
Vapi, Ahmedabad, Mumbai (All Areas)
Work from Office
Continuously update knowledge of relevant regulations, guidelines, and industry standards. Ensure that products and processes adhere to all applicable regulations throughout the lifecycle, from development to post-market surveillanc Required Candidate profile Prepare, review, and submit regulatory documentation, including applications, reports, and amendments, to regulatory agencies. Prepare for and participate in regulatory audits.
Posted 1 week ago
8.0 - 12.0 years
2 - 6 Lacs
Chennai
Work from Office
Overview Prodapt is looking for Assistant Managers to join the QA Audit team. We are looking for an experienced professional with 8 to 12 years of experience in IT Audit process. Responsibilities Ensure structured initiation of projects and identify risks at the outset. Ensure appropriate processes and plans are established to ensure first-time right delivery. Enable delivery teams on process understanding & awareness and conduct audits and reviews to assess delivery performance & process at regular intervals and to pre-empt risks. Analyze performance and quality metrics and facilitate remedial actions needed to meet program and company goals. Identify industrialization & process improvement opportunities to improve efficiency. Analyze the internal review outcomes and drive process improvements & training. Participate in the business unit & internal weekly and monthly review meetings and highlight key findings and risks/alerts. Sustain and ensure compliance to org certifications; support and facilitate external assessments like ISO 9001 ,27001, 20000, SSAE, GDPR and PCI Compliance. Deep knowledge on Agile SDLC Methodologies including agile ceremonies, metrics etc.. Basic Process Knowledge on DevOps is an added advantage. Bachelor’s degree (Mandatory) MSc/BE/Masters in IT/Computer Science (Desired) Good Communication Skills in English QA Process – SDLC / STLC Processes, Process Implementation, Auditing Skills, Facilitation Skills, ISO 9001, 27001, 45001 Knowledge. Experience working in multi-channel delivery projects Advanced level - Microsoft office, Analysis and Reporting tools
Posted 1 week ago
8.0 - 12.0 years
2 - 6 Lacs
Hyderabad
Work from Office
Overview Prodapt is looking for Assistant Managers to join the QA Audit team. We are looking for an experienced professional with 8 to 12 years of experience in IT Audit process. Responsibilities Ensure structured initiation of projects and identify risks at the outset. Ensure appropriate processes and plans are established to ensure first-time right delivery. Enable delivery teams on process understanding & awareness and conduct audits and reviews to assess delivery performance & process at regular intervals and to pre-empt risks. Analyze performance and quality metrics and facilitate remedial actions needed to meet program and company goals. Identify industrialization & process improvement opportunities to improve efficiency. Analyze the internal review outcomes and drive process improvements & training. Participate in the business unit & internal weekly and monthly review meetings and highlight key findings and risks/alerts. Sustain and ensure compliance to org certifications; support and facilitate external assessments like ISO 9001 ,27001, 20000, SSAE, GDPR and PCI Compliance. Deep knowledge on Agile SDLC Methodologies including agile ceremonies, metrics etc.. Basic Process Knowledge on DevOps is an added advantage. Bachelor’s degree (Mandatory) MSc/BE/Masters in IT/Computer Science (Desired) Good Communication Skills in English QA Process – SDLC / STLC Processes, Process Implementation, Auditing Skills, Facilitation Skills, ISO 9001, 27001, 45001 Knowledge. Experience working in multi-channel delivery projects Advanced level - Microsoft office, Analysis and Reporting tools
Posted 1 week ago
3.0 - 7.0 years
4 - 8 Lacs
Visakhapatnam
Work from Office
Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Proficient in a range of operational processes through prior job-related experiences and trainings. Completes assignments and guides the work of peers and other team members. May work cross functionally, in different areas when necessary. Proposes improvements to processes and methods. Works within established procedures and practices. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems Acts as a technical expert in an area. Business Expertise Helps teams to integrate and work together to support the achievement of company goals. Impact Impacts own team and other teams whose work activities are closely. Impacts the end user for a more efficient and productive experience. Leadership Serves as a team head and may allocate work. May give subject matter guidance to junior team members. Problem Solving Ability to problem solve and evaluate issues and solutions to provide the best outcome for clients and end users. Interpersonal Skills Exchanges ideas and information effectively. Empathetic and patient demeaner, showing understanding and compassion for the end user. Responsibility Statements Monitors transactions to ensure compliance against performance standards. Develops and implements key process improvements. Develops systematic approaches to assure high-quality services are provided. Partners with operational team leads on areas of opportunity that have been identified. Documents performance trends to develop processes and improve overall performance. Assesses associate performance and delivers coaching based on findings. Assists with the development of training, QA processes, and process improvement. Interacts with work leaders, supervisors, and managers. Reviews work of levels 1, 2, and 3. Provides feedback and coaching to transaction processing personnel on errors created. Provides support in creating and reviewing documented SOPs with operations. Detects, examines, and reports fraudulent activities. Helps create corrective and preventive action plans (CAPA) for error elimination or minimization. Conceptualizes, develops, and delivers training modules on process knowledge, auditing techniques, and quality tools. Performs other duties as assigned Complies with all policies and standards
Posted 1 week ago
3.0 - 7.0 years
5 - 9 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
About Us At SentinelOne, were redefining cybersecurity by pushing the limits of whats possible?leveraging AI-powered, data-driven innovation to stay ahead of tomorrows threats From building industry-leading products to cultivating an exceptional company culture, our core values guide everything we do Were looking for passionate individuals who thrive in collaborative environments and are eager to drive impact If youre excited about solving complex challenges in bold, innovative ways, wed love to connect with you What are we looking for We are seeking a highly skilled and experienced Staff Go To Market QA Analyst to join our growing team in India Reporting to Abhishek Bansal, this role will involve rigorous end-to-end testing, building automation frameworks, executing test plans, and documenting test results for Salesforce com and its integrations with other platforms such as NetSuite, billing platforms like Zone Billing, Sales Cloud, Service Cloud, Communities, and Salesforce CPQ What will you do Testing: Perform manual and automated testing for Salesforce com applications across Sales Cloud, Service Cloud, Communities, Salesforce CPQ, including integrations with other platforms like NetSuite and billing systems like Zone Billing Automation: Develop, implement, and maintain automated test scripts using industry-standard testing tools and frameworks, including SFDC-specific testing tools like AccelQ Test Planning: Create comprehensive test plans that cover all aspects of system functionality, integration, performance, and security Execution: Execute test cases, document results, and identify, track, and resolve defects using defect tracking tools Documentation: Maintain detailed documentation of test cases, test scripts, test results, and defect logs to ensure transparency and accountability Collaboration: Work closely with developers, product managers, and business analysts to understand requirements, define test criteria, and ensure the highest quality standards Integration Testing: Validate and verify the integration points between Salesforce and other business platforms, ensuring seamless data flow and system interoperability Continuous Improvement: Advocate for and implement best practices in QA processes and procedures, continuously improving test coverage and efficiency Reporting: Generate detailed reports on testing progress, defect resolution, and overall system quality What skills and knowledge should you bring Education and Experience: Bachelors degree in Computer Science, Information Technology, or a related field 5-7 years of experience in quality assurance and testing, specifically with Salesforce Required experience with Salesforce CPQ Skills and Competencies: Strong knowledge of Salesforce com applications (Sales Cloud, Service Cloud, Communities) and their integrations with other platforms like NetSuite and billing systems Experience in both manual and automated testing, including developing and maintaining automated test scripts Proficiency with QA tools and frameworks such as Selenium, TestNG, JUnit, or similar Experience with SFDC-specific testing tools like AccelQ Solid understanding of software development lifecycle (SDLC) and QA methodologies Excellent problem-solving skills, attention to detail, and commitment to quality Strong written and verbal communication skills to articulate issues and facilitate resolutions Familiarity with Agile/Scrum methodologies and project management tools (e g-, JIRA) Ability to work independently as well as collaboratively in a team environment Preferred Skills: Experience with CI/CD practices and tools (e g-, Jenkins, Git, GearSet, Copado) Understanding of API testing and integration testing Why us You will work on real-world problems and make an impact by protecting our customers from cyber threats You will be joining a cutting-edge project and will be able to influence the architecture, design, and structure of our core platform You will tackle extraordinary challenges and work with the very BEST in the industry Medical, Vision, Dental, 401(k), Commuter, Health and Dependent FSA Unlimited PTO Paid Company Holidays Paid Sick Time Gym membership reimbursement Cell phone reimbursement Numerous company-sponsored events including regular happy hours and team building events SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics SentinelOne participates in the E-Verify Program for all U S based roles Show more Show less
Posted 2 weeks ago
5.0 - 8.0 years
3 - 6 Lacs
Hyderabad
Hybrid
Responsibilities 1. Should be able to perform Test Automation and setting up frameworks on multiple application platforms like Web and Desktop 2. Should maintain, and operate existing test automation frameworks 3. Create & manage bug reports and communicate with the team 4. Proficient in code debugging and solving complex program errors 5. Should be able to find bottlenecks and thresholds in existing code and investigate reported problem 6. Source control and build tools experience with GIT, Jenkins 7. Understanding of Object-Oriented Design Requirement: 1. Experience in writing selenium-based automation frameworks and scripts 2. Strong understanding of QA processes which include Test case planning, feature ownership, automation reporting and triage, bug reporting, regression & isolation 3. Experience in maintaining REST API based automation frameworks and scripts 4. Good programming knowledge along with Data structures / OOPS in any language preferable in Python, Hands on with test automation framework - Robot/Selenium etc, 5. Functional knowledge of testing life cycle , test case writing. 6. Knowledge of build tool like Jenkins, Apache Ant & Graddle etc. 7. Hand on experience of any programming language, preferably Python. 8. Proficiency in API Testing in at least one of the following programming languagesPython 9. Familiarity with Continuous Integration and software build processes. 10. Experience in testing cloud SaaS or PaaS solutions/products Demonstrated high ownership in previous projects 11. Excellent communication skills and ability to work cross-functionally across multiple teams
Posted 2 weeks ago
2.0 - 4.0 years
2 - 2 Lacs
Nashik
Work from Office
DME / BE Mechanical 2 to 4 Year's Experience in Auto / Auto Ancillary / IATF16949 Company, Knowledge of QA Procedure, Quality Tools , Inspection
Posted 2 weeks ago
8.0 - 12.0 years
10 - 14 Lacs
Gurugram
Work from Office
Complete Daily Quality checks as per the process requirement Provides on time Feedback to the agents for the errors identified Conduct Customer comeback analysis for all the errors received from the clients To meet the monthly sampling numbers as per the defined target Complete the feedback targets as specified in the QSD Contribute brainwave ideas to improve the process Complete the WB Role Roadmap within the stipulated time Prepare all team and client related reports for Quality Complete RCA for all the errors identified Ensure the QA process adheres to ISO guidelines Identify the improvement areas for staff and share it with the AM- Quality Communication with clients on a periodic basis Complete the Calibration exercise on a periodic basis as defined Create Error analysis/RCA Report within the defined timeline Attend all the development and quality trainings that are identified for a QA Help operations in identifying the training needs for the ops associates Drive projects and be part of the projects that are identified in the team
Posted 2 weeks ago
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