1227 Protocols Jobs - Page 14

We are seeking a Distributed Cloud Support Engineer II who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating technical documentation and conversations into clear, concise directions for customers and partners. You are passionate about helping our customers tackle and solve problems. You will provide support via phone, email, messaging, and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company. What will you do? Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal. Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles. Critical issue management and customer assurance when handling reported issues. Coordinate fixes by Engineering or Developers when required and relay appropriate information to our partners and customers. Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution. Training and enabling our service partners to ensure that they can sufficiently support customer issues. How do you qualify? 2 or more years of experience working in an operations environment. Background in customer service/support and IT, networking, or IT security incident management. Experience driving efficiencies, handling growth, and delivering results. Good understanding of IT, Network, or IT SOC best practices and a real passion for continuous improvement. Strong organizational skills and work well with contacts in various business subject areas. Conversationally and technically fluent in English verbally and written. Advantageous to have: Strong understanding of Networking and Layer 7 Protocols. Familiarity with Container technologies (Docker and Kubernetes). Knowledge of Data Representation types (XML, JSON, YAML). Public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred. Security product/solutions experience (Firewalls, WAFs, DDoS Mitigation) is preferred. Strong troubleshooting skills, independent and collaborative. Approachable disposition and steadfast in delivering. Ability to prioritize and multitask when leading sophisticated technical issues. Proven understanding of routing and switching technologies. Ability to read different scripting and automation languages (Python, Shell and Ansible). Bachelors degree in technologically relatable field or equivalent practical experience. Physical Demands and Work Environment This role requires availability outside normal business hours to align with the distributed team or to respond to critical security events. Some travel may be required (less than 10%). The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Remote or Onsite | Full-Time About the Role: We are seeking a highly skilled Senior Rust Developer to join our team in designing and developing an enterprise-grade, high-performance proxy solution using Rust. This project features a strong open-source dimension complemented by proprietary extensions. You will build advanced systems-level software by applying proxy-related architectures and techniques. This role requires deep expertise in asynchronous runtimes, networking, and system programming. Responsibilities Design & Implementation Contribute to the design and implementation of core components of our proxy solution, emphasizing performance, concurrency, and efficient system-level programming. Optimization Fine-tune low-level networking, memory management, and async processing to maximize throughput and minimize latency. Feature Development Integrate capabilities like live reconfiguration and real-time stream processing. Collaboration Work closely with teams specializing in networking, hardware acceleration, and systems engineering while actively contributing to open-source projects. Qualifications Extensive experience in Rust with a strong background in systems programming and asynchronous runtimes. Proven expertise in networking protocols, low-level performance optimization, and concurrency. Ability to work independently and effectively within cross-functional teams. Nice-to-Have Skills: Experience with thread-per-core design, live reconfiguration, and stream processing. Familiarity with Apache Arrow and DataFusion. Background in hardware acceleration techniques (e.g., SIMD, modern CPU architectures). Contributions to Rust-based open-source projects.

Distributed Cloud Support Engineer I Our technologies are at the heart of modern applications that are enabling digital transformation across the globe! We give the world s largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere with confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take extraordinary pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk with you!We are seeking a Distributed Cloud Support Engineer I , who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating technical documentation and conversations into clear, concise directions for customers and partners. You are passionate about helping our customers tackle and solve problems. You will provide support via phone, email, messaging, and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company. What will you do Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal. Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles. Critical issue management and customer assurance when handling reported issues. Coordinate fixes by Engineering or Developers when required and relay appropriate information to our partners and customers. Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution. How do you qualify 1 or more years of experience working in an operations environment. Background in customer service/support and IT, networking, or IT security incident management. Experience driving efficiency, handling growth, and delivering results. Good understanding of IT, Network, or IT SOC best practices and a real passion for continuous improvement. Strong organizational skills and work well with contacts in various business subject areas. Conversationally and technically fluent in English verbally and written. Advantageous to have: Strong understanding of Networking and Layer 7 Protocols. Familiarity with Container technologies (Docker and Kubernetes). Knowledge of Data Representation types (XML, JSON, YAML). Public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred. Security product/solutions experience (Firewalls, WAFs, DDoS Mitigation) is preferred. Strong troubleshooting skills, independent and collaborative. Approachable disposition and steadfast in delivering. Ability to prioritize and multitask when leading sophisticated technical issues. Proven understanding of routing and switching technologies. Ability to read different scripting and automation languages (Python, Shell and Ansible). Bachelor s degree in technologically relatable field or equivalent practical experience. Physical Demands and Work Environment This role requires availability outside normal business hours to align with the distributed global teams or to respond to critical security events. Some travel may be required (less than 10%). The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

We are seeking a Distributed Cloud Support Engineer II who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating technical documentation and conversations into clear, concise directions for customers and partners. You are passionate about helping our customers tackle and solve problems. You will provide support via phone, email, messaging, and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company. What will you do? Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal. Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles. Critical issue management and customer assurance when handling reported issues. Coordinate fixes by Engineering or Developers when required and relay appropriate information to our partners and customers. Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution. Training and enabling our service partners to ensure that they can sufficiently support customer issues. How do you qualify? 2 or more years of experience working in an operations environment. Background in customer service/support and IT, networking, or IT security incident management. Experience driving efficiencies, handling growth, and delivering results. Good understanding of IT, Network, or IT SOC best practices and a real passion for continuous improvement. Strong organizational skills and work well with contacts in various business subject areas. Conversationally and technically fluent in English verbally and written. Advantageous to have: Strong understanding of Networking and Layer 7 Protocols. Familiarity with Container technologies (Docker and Kubernetes). Knowledge of Data Representation types (XML, JSON, YAML). Public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred. Security product/solutions experience (Firewalls, WAFs, DDoS Mitigation) is preferred. Strong troubleshooting skills, independent and collaborative. Approachable disposition and steadfast in delivering. Ability to prioritize and multitask when leading sophisticated technical issues. Proven understanding of routing and switching technologies. Ability to read different scripting and automation languages (Python, Shell and Ansible). Bachelors degree in technologically relatable field or equivalent practical experience. Physical Demands and Work Environment This role requires availability outside normal business hours to align with the distributed team or to respond to critical security events. Some travel may be required (less than 10%). The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Distributed Cloud Support Engineer I Our technologies are at the heart of modern applications that are enabling digital transformation across the globe! We give the world s largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere with confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take extraordinary pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk with you!We are seeking a Distributed Cloud Support Engineer I , who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating technical documentation and conversations into clear, concise directions for customers and partners. You are passionate about helping our customers tackle and solve problems. You will provide support via phone, email, messaging, and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company. What will you do Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal. Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles. Critical issue management and customer assurance when handling reported issues. Coordinate fixes by Engineering or Developers when required and relay appropriate information to our partners and customers. Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution. How do you qualify 1 or more years of experience working in an operations environment. Background in customer service/support and IT, networking, or IT security incident management. Experience driving efficiency, handling growth, and delivering results. Good understanding of IT, Network, or IT SOC best practices and a real passion for continuous improvement. Strong organizational skills and work well with contacts in various business subject areas. Conversationally and technically fluent in English verbally and written. Advantageous to have: Strong understanding of Networking and Layer 7 Protocols. Familiarity with Container technologies (Docker and Kubernetes). Knowledge of Data Representation types (XML, JSON, YAML). Public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred. Security product/solutions experience (Firewalls, WAFs, DDoS Mitigation) is preferred. Strong troubleshooting skills, independent and collaborative. Approachable disposition and steadfast in delivering. Ability to prioritize and multitask when leading sophisticated technical issues. Proven understanding of routing and switching technologies. Ability to read different scripting and automation languages (Python, Shell and Ansible). Bachelor s degree in technologically relatable field or equivalent practical experience. Physical Demands and Work Environment This role requires availability outside normal business hours to align with the distributed global teams or to respond to critical security events. Some travel may be required (less than 10%). The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

We are seeking a Distributed Cloud Support Engineer II who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating technical documentation and conversations into clear, concise directions for customers and partners. You are passionate about helping our customers tackle and solve problems. You will provide support via phone, email, messaging, and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company. What will you do? Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal. Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles. Critical issue management and customer assurance when handling reported issues. Coordinate fixes by Engineering or Developers when required and relay appropriate information to our partners and customers. Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution. Training and enabling our service partners to ensure that they can sufficiently support customer issues. How do you qualify? 2 or more years of experience working in an operations environment. Background in customer service/support and IT, networking, or IT security incident management. Experience driving efficiencies, handling growth, and delivering results. Good understanding of IT, Network, or IT SOC best practices and a real passion for continuous improvement. Strong organizational skills and work well with contacts in various business subject areas. Conversationally and technically fluent in English verbally and written. Advantageous to have: Strong understanding of Networking and Layer 7 Protocols. Familiarity with Container technologies (Docker and Kubernetes). Knowledge of Data Representation types (XML, JSON, YAML). Public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred. Security product/solutions experience (Firewalls, WAFs, DDoS Mitigation) is preferred. Strong troubleshooting skills, independent and collaborative. Approachable disposition and steadfast in delivering. Ability to prioritize and multitask when leading sophisticated technical issues. Proven understanding of routing and switching technologies. Ability to read different scripting and automation languages (Python, Shell and Ansible). Bachelors degree in technologically relatable field or equivalent practical experience. Physical Demands and Work Environment This role requires availability outside normal business hours to align with the distributed team or to respond to critical security events. Some travel may be required (less than 10%). The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Remote or Onsite | Full-Time About the Role: We are seeking a highly skilled Senior Rust Developer to join our team in designing and developing an enterprise-grade, high-performance proxy solution using Rust. This project features a strong open-source dimension complemented by proprietary extensions. You will build advanced systems-level software by applying proxy-related architectures and techniques. This role requires deep expertise in asynchronous runtimes, networking, and system programming. Responsibilities Design & Implementation Contribute to the design and implementation of core components of our proxy solution, emphasizing performance, concurrency, and efficient system-level programming. Optimization Fine-tune low-level networking, memory management, and async processing to maximize throughput and minimize latency. Feature Development Integrate capabilities like live reconfiguration and real-time stream processing. Collaboration Work closely with teams specializing in networking, hardware acceleration, and systems engineering while actively contributing to open-source projects. Qualifications Extensive experience in Rust with a strong background in systems programming and asynchronous runtimes. Proven expertise in networking protocols, low-level performance optimization, and concurrency. Ability to work independently and effectively within cross-functional teams. Nice-to-Have Skills: Experience with thread-per-core design, live reconfiguration, and stream processing. Familiarity with Apache Arrow and DataFusion. Background in hardware acceleration techniques (e.g., SIMD, modern CPU architectures). Contributions to Rust-based open-source projects.

We are seeking a Distributed Cloud Support Engineer II who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating technical documentation and conversations into clear, concise directions for customers and partners. You are passionate about helping our customers tackle and solve problems. You will provide support via phone, email, messaging, and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company. What will you do? Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal. Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles. Critical issue management and customer assurance when handling reported issues. Coordinate fixes by Engineering or Developers when required and relay appropriate information to our partners and customers. Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution. Training and enabling our service partners to ensure that they can sufficiently support customer issues. How do you qualify? 2 or more years of experience working in an operations environment. Background in customer service/support and IT, networking, or IT security incident management. Experience driving efficiencies, handling growth, and delivering results. Good understanding of IT, Network, or IT SOC best practices and a real passion for continuous improvement. Strong organizational skills and work well with contacts in various business subject areas. Conversationally and technically fluent in English verbally and written. Advantageous to have: Strong understanding of Networking and Layer 7 Protocols. Familiarity with Container technologies (Docker and Kubernetes). Knowledge of Data Representation types (XML, JSON, YAML). Public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred. Security product/solutions experience (Firewalls, WAFs, DDoS Mitigation) is preferred. Strong troubleshooting skills, independent and collaborative. Approachable disposition and steadfast in delivering. Ability to prioritize and multitask when leading sophisticated technical issues. Proven understanding of routing and switching technologies. Ability to read different scripting and automation languages (Python, Shell and Ansible). Bachelors degree in technologically relatable field or equivalent practical experience. Physical Demands and Work Environment This role requires availability outside normal business hours to align with the distributed team or to respond to critical security events. Some travel may be required (less than 10%). The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Distributed Cloud Support Engineer I Our technologies are at the heart of modern applications that are enabling digital transformation across the globe! We give the world s largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere with confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take extraordinary pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk with you!We are seeking a Distributed Cloud Support Engineer I , who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating technical documentation and conversations into clear, concise directions for customers and partners. You are passionate about helping our customers tackle and solve problems. You will provide support via phone, email, messaging, and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company. What will you do Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal. Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles. Critical issue management and customer assurance when handling reported issues. Coordinate fixes by Engineering or Developers when required and relay appropriate information to our partners and customers. Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution. How do you qualify 1 or more years of experience working in an operations environment. Background in customer service/support and IT, networking, or IT security incident management. Experience driving efficiency, handling growth, and delivering results. Good understanding of IT, Network, or IT SOC best practices and a real passion for continuous improvement. Strong organizational skills and work well with contacts in various business subject areas. Conversationally and technically fluent in English verbally and written. Advantageous to have: Strong understanding of Networking and Layer 7 Protocols. Familiarity with Container technologies (Docker and Kubernetes). Knowledge of Data Representation types (XML, JSON, YAML). Public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred. Security product/solutions experience (Firewalls, WAFs, DDoS Mitigation) is preferred. Strong troubleshooting skills, independent and collaborative. Approachable disposition and steadfast in delivering. Ability to prioritize and multitask when leading sophisticated technical issues. Proven understanding of routing and switching technologies. Ability to read different scripting and automation languages (Python, Shell and Ansible). Bachelor s degree in technologically relatable field or equivalent practical experience. Physical Demands and Work Environment This role requires availability outside normal business hours to align with the distributed global teams or to respond to critical security events. Some travel may be required (less than 10%). The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Distributed Cloud Support Engineer I Our technologies are at the heart of modern applications that are enabling digital transformation across the globe! We give the world s largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere with confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take extraordinary pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk with you!We are seeking a Distributed Cloud Support Engineer I , who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating technical documentation and conversations into clear, concise directions for customers and partners. You are passionate about helping our customers tackle and solve problems. You will provide support via phone, email, messaging, and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company. What will you do Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal. Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles. Critical issue management and customer assurance when handling reported issues. Coordinate fixes by Engineering or Developers when required and relay appropriate information to our partners and customers. Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution. How do you qualify 1 or more years of experience working in an operations environment. Background in customer service/support and IT, networking, or IT security incident management. Experience driving efficiency, handling growth, and delivering results. Good understanding of IT, Network, or IT SOC best practices and a real passion for continuous improvement. Strong organizational skills and work well with contacts in various business subject areas. Conversationally and technically fluent in English verbally and written. Advantageous to have: Strong understanding of Networking and Layer 7 Protocols. Familiarity with Container technologies (Docker and Kubernetes). Knowledge of Data Representation types (XML, JSON, YAML). Public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred. Security product/solutions experience (Firewalls, WAFs, DDoS Mitigation) is preferred. Strong troubleshooting skills, independent and collaborative. Approachable disposition and steadfast in delivering. Ability to prioritize and multitask when leading sophisticated technical issues. Proven understanding of routing and switching technologies. Ability to read different scripting and automation languages (Python, Shell and Ansible). Bachelor s degree in technologically relatable field or equivalent practical experience. Physical Demands and Work Environment This role requires availability outside normal business hours to align with the distributed global teams or to respond to critical security events. Some travel may be required (less than 10%). The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Remote or Onsite | Full-Time About the Role: We are seeking a highly skilled Senior Rust Developer to join our team in designing and developing an enterprise-grade, high-performance proxy solution using Rust. This project features a strong open-source dimension complemented by proprietary extensions. You will build advanced systems-level software by applying proxy-related architectures and techniques. This role requires deep expertise in asynchronous runtimes, networking, and system programming. Responsibilities Design & Implementation Contribute to the design and implementation of core components of our proxy solution, emphasizing performance, concurrency, and efficient system-level programming. Optimization Fine-tune low-level networking, memory management, and async processing to maximize throughput and minimize latency. Feature Development Integrate capabilities like live reconfiguration and real-time stream processing. Collaboration Work closely with teams specializing in networking, hardware acceleration, and systems engineering while actively contributing to open-source projects. Qualifications Extensive experience in Rust with a strong background in systems programming and asynchronous runtimes. Proven expertise in networking protocols, low-level performance optimization, and concurrency. Ability to work independently and effectively within cross-functional teams. Nice-to-Have Skills: Experience with thread-per-core design, live reconfiguration, and stream processing. Familiarity with Apache Arrow and DataFusion. Background in hardware acceleration techniques (e.g., SIMD, modern CPU architectures). Contributions to Rust-based open-source projects.

Distributed Cloud Support Engineer I Our technologies are at the heart of modern applications that are enabling digital transformation across the globe! We give the world s largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere with confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take extraordinary pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk with you!We are seeking a Distributed Cloud Support Engineer I , who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating technical documentation and conversations into clear, concise directions for customers and partners. You are passionate about helping our customers tackle and solve problems. You will provide support via phone, email, messaging, and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company. What will you do Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal. Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles. Critical issue management and customer assurance when handling reported issues. Coordinate fixes by Engineering or Developers when required and relay appropriate information to our partners and customers. Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution. How do you qualify 1 or more years of experience working in an operations environment. Background in customer service/support and IT, networking, or IT security incident management. Experience driving efficiency, handling growth, and delivering results. Good understanding of IT, Network, or IT SOC best practices and a real passion for continuous improvement. Strong organizational skills and work well with contacts in various business subject areas. Conversationally and technically fluent in English verbally and written. Advantageous to have: Strong understanding of Networking and Layer 7 Protocols. Familiarity with Container technologies (Docker and Kubernetes). Knowledge of Data Representation types (XML, JSON, YAML). Public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred. Security product/solutions experience (Firewalls, WAFs, DDoS Mitigation) is preferred. Strong troubleshooting skills, independent and collaborative. Approachable disposition and steadfast in delivering. Ability to prioritize and multitask when leading sophisticated technical issues. Proven understanding of routing and switching technologies. Ability to read different scripting and automation languages (Python, Shell and Ansible). Bachelor s degree in technologically relatable field or equivalent practical experience. Physical Demands and Work Environment This role requires availability outside normal business hours to align with the distributed global teams or to respond to critical security events. Some travel may be required (less than 10%). The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Distributed Cloud Support Engineer I Our technologies are at the heart of modern applications that are enabling digital transformation across the globe! We give the world s largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere with confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take extraordinary pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk with you!We are seeking a Distributed Cloud Support Engineer I , who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating technical documentation and conversations into clear, concise directions for customers and partners. You are passionate about helping our customers tackle and solve problems. You will provide support via phone, email, messaging, and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company. What will you do Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal. Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles. Critical issue management and customer assurance when handling reported issues. Coordinate fixes by Engineering or Developers when required and relay appropriate information to our partners and customers. Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution. How do you qualify 1 or more years of experience working in an operations environment. Background in customer service/support and IT, networking, or IT security incident management. Experience driving efficiency, handling growth, and delivering results. Good understanding of IT, Network, or IT SOC best practices and a real passion for continuous improvement. Strong organizational skills and work well with contacts in various business subject areas. Conversationally and technically fluent in English verbally and written. Advantageous to have: Strong understanding of Networking and Layer 7 Protocols. Familiarity with Container technologies (Docker and Kubernetes). Knowledge of Data Representation types (XML, JSON, YAML). Public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred. Security product/solutions experience (Firewalls, WAFs, DDoS Mitigation) is preferred. Strong troubleshooting skills, independent and collaborative. Approachable disposition and steadfast in delivering. Ability to prioritize and multitask when leading sophisticated technical issues. Proven understanding of routing and switching technologies. Ability to read different scripting and automation languages (Python, Shell and Ansible). Bachelor s degree in technologically relatable field or equivalent practical experience. Physical Demands and Work Environment This role requires availability outside normal business hours to align with the distributed global teams or to respond to critical security events. Some travel may be required (less than 10%). The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Distributed Cloud Support Engineer I Our technologies are at the heart of modern applications that are enabling digital transformation across the globe! We give the world s largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere with confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take extraordinary pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk with you!We are seeking a Distributed Cloud Support Engineer I , who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating technical documentation and conversations into clear, concise directions for customers and partners. You are passionate about helping our customers tackle and solve problems. You will provide support via phone, email, messaging, and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company. What will you do Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal. Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles. Critical issue management and customer assurance when handling reported issues. Coordinate fixes by Engineering or Developers when required and relay appropriate information to our partners and customers. Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution. How do you qualify 1 or more years of experience working in an operations environment. Background in customer service/support and IT, networking, or IT security incident management. Experience driving efficiency, handling growth, and delivering results. Good understanding of IT, Network, or IT SOC best practices and a real passion for continuous improvement. Strong organizational skills and work well with contacts in various business subject areas. Conversationally and technically fluent in English verbally and written. Advantageous to have: Strong understanding of Networking and Layer 7 Protocols. Familiarity with Container technologies (Docker and Kubernetes). Knowledge of Data Representation types (XML, JSON, YAML). Public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred. Security product/solutions experience (Firewalls, WAFs, DDoS Mitigation) is preferred. Strong troubleshooting skills, independent and collaborative. Approachable disposition and steadfast in delivering. Ability to prioritize and multitask when leading sophisticated technical issues. Proven understanding of routing and switching technologies. Ability to read different scripting and automation languages (Python, Shell and Ansible). Bachelor s degree in technologically relatable field or equivalent practical experience. Physical Demands and Work Environment This role requires availability outside normal business hours to align with the distributed global teams or to respond to critical security events. Some travel may be required (less than 10%). The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

You should have at least 10 years of experience as a Communication Engineer with a strong understanding of signaling protocol like SIP. Your expertise should include a good grasp of networking and protocols, as well as in-depth knowledge of VOIP, TCP/IP, HTTP, DNS, firewalls, and load balancers. Proficiency in Ruby and C++ is required, along with hands-on experience with Linux servers. A solid understanding of Microservices Architecture and strong knowledge in RESTful APIs, GraphQL, or other API technologies is essential for this role. You should also possess good knowledge of network security concepts and best practices. Additionally, you should be capable of articulating technical concepts clearly to both technical and non-technical audiences.,

You are a skilled professional with expertise in design and validation, ready to join a dynamic and innovative team. Your background includes developing and validating FPGA-based solutions, with solid knowledge of PCIe, CXL, USB, and other protocols. You are enthusiastic about tackling daily technical challenges and possess qualities such as self-motivation, proactivity, responsiveness, persistence, and outstanding problem-solving skills. Your key responsibilities will involve developing and implementing comprehensive validation plans for various interface solutions, ensuring compliance with industry standards. You will design FPGA-based solutions to support Hardware Assisted Verification (HAV) and conduct thorough testing and validation to identify and resolve issues. Collaboration with design teams, documentation of validation processes, and clear reporting to stakeholders will be essential. Additionally, you will work closely with cross-functional teams to ensure seamless project execution and stay updated on industry trends and advancements in validation methodologies and tools. To qualify for this role, you should hold a Bachelors or Masters degree in Electronics, Electrical, or Computer Engineering (or a related field) with a minimum of 8 years of design and validation experience. Your expertise should include extensive knowledge of FPGA-based design and validation methodologies, a strong understanding of high-speed protocols like PCIe, CXL, and USB, and proficiency in programming languages such as C/C++, SystemVerilog, Verilog, Perl, Python, and TCL. Experience with emulation or prototyping platforms like ZeBu or HAPS would be advantageous. Your problem-solving skills, attention to detail, communication, and collaboration abilities are crucial for effective teamwork and project success.,

You should have a good understanding and experience in writing C/C++/Python based test scripts. Experience in Compliance & Test Dev, Test Design, Product Engineering, Debug and Troubleshooting, E2E automation & mechanization, AI/ML in QA(Analytics) is required. You should be proficient in understanding and writing test cases and scripts as per Protocol specification, with SSD(SAS/SATA/NVMe) specification preferred. Additionally, you must possess good knowledge in Stress and performance test suite development. Exposure to debugging tools like TRACE32/Lecory Protocol Analyzer/DSO/LA is preferable. It is essential to have a good understanding of Protocols and Firmware, with SSD(SATA/SAS/NVMe) Protocol/firmware(FTL) knowledge preferred. You should have the ability to troubleshoot and analyze failures reported during test cycles or from the field. An attitude towards test planning, test development, and test execution is important. Excellent verbal/written communication and interpersonal skills are required, along with the ability to multitask. Being self-motivated and demonstrating good team player roles in the past are also important qualities.,

As a Senior Associate - Client Enablement at BNY, you will be part of a leading global financial services company that plays a significant role in the world's financial system, impacting nearly 20% of the world's investible assets. With a team of over 50,000 employees worldwide, we strive to create innovative solutions that benefit businesses, communities, and individuals everywhere. Your role within the Treasury Services, Client Enablement team based in Pune-MH, HYBRID, will involve various responsibilities to make a significant impact. These responsibilities include: - **Message Simulation**: Generating and sending test messages that replicate real-world scenarios to evaluate the system's response and ensure efficient handling of different transaction types. - **Error/Defect Management and Reporting**: Identifying and flagging errors in messages, along with providing detailed reports on the nature and location of issues to facilitate prompt resolution throughout the lifecycle. - **Integration Testing**: Simulating interactions with external systems to validate the system's ability to handle these interactions seamlessly in a real-world environment. - **Documentation**: Creating and maintaining detailed test documentation, such as test plans, test cases, and automation scripts. - **Collaboration**: Working closely with cross-functional teams, including developers, business analysts, and project managers, to ensure smooth integration of testing processes. To excel in this role, we are looking for candidates with the following qualifications and skills: - **Postgraduate in Finance** - **Strong understanding of financial messaging standards and protocols** - **Exceptional analytical and problem-solving skills** - **Experience with test case management and message simulation tools** - **Excellent written and verbal communication skills** - **Attention to detail and a commitment to maintaining high standards of quality** At BNY, our culture is a testament to our success, as reflected in various awards we have received, including being recognized as one of the Americas Most Innovative Companies and Worlds Most Admired Companies by Fortune in 2024. We are committed to diversity and inclusion, as evidenced by our high scores in the Human Rights Campaign Foundation's Corporate Equality Index and Disability: IN's Best Places to Work for Disability Inclusion. Join us at BNY, an Equal Employment Opportunity/Affirmative Action Employer, where we value diversity and provide a supportive environment for all individuals, including underrepresented groups, females, individuals with disabilities, and protected veterans.,

As a Communication Engineer in Bangalore, India, you will leverage your 10+ years of experience to excel in this role. Your expertise in Signaling protocol (SIP) and strong knowledge of networking and protocols will be crucial for success. Additionally, your proficiency in VOIP, TCP/IP, HTTP, DNS, firewalls, and load balancers will be essential. Your skills in Ruby and C++, combined with hands-on experience with Linux servers, will enable you to tackle challenges effectively. A good understanding of Microservices Architecture and strong knowledge in RESTful APIs, GraphQL, or other API technologies will be valuable assets in this role. Moreover, your familiarity with network security concepts and best practices will contribute to maintaining a secure environment. Your ability to clearly communicate technical concepts to both technical and non-technical audiences will be key in ensuring effective collaboration within the team.,

You will be part of a team that provides 3rd line technical support for GTT's customer support organizations. Your role involves ensuring the stability of GTT's next-generation native IPv4/IPv6 IP network and providing advanced technical support for a wide range of GTT IP products. Your responsibilities will include resolving incidents promptly, driving them to final resolution, and collaborating with customers and internal teams. You will also escalate issues to vendors and internal teams as needed to ensure timely resolution. Your duties will involve providing concise action plans to resolve network and customer issues efficiently, offering guidance and training sessions to junior engineers, communicating and documenting support information to 1st line teams, and engaging in proactive problem management to enhance network performance. Additionally, you will review and oversee key network management systems, scope new developments for network quality improvement, and ensure operational processes are followed to deliver top-notch technical support while maintaining network stability. A key aspect of your role will be designing, developing, and implementing automated solutions to streamline network operations, enhance efficiency, and minimize manual intervention. You will leverage your networking expertise and programming skills to optimize network structure for scalability, reliability, and security. It will also be essential to maintain up-to-date documentation of automated processes, scripts, and network changes. To qualify for this position, you should have a minimum of 5 years of experience in an IP operations environment of a Telco or large ISP, with at least 3 years of work in an IP technical 2nd line support role. Proficiency in IP, MPLS, and routing knowledge (ISIS, BGP, OSPF) in an ISP environment is required, along with an understanding of SD-WAN and components. Familiarity with Fortinet, VeloCloud, and Aruba is preferred, as well as hands-on experience with CE/CPE configurations, troubleshooting, and various technologies including Ethernet, IP transit, VPLS, MPLS, and DIA. You should also have strong experience with IP management tools, CCNP or JNCIP certification is preferred, and knowledge of scripting languages like Ansible, Python, and Bash is desirable. Additionally, experience with Juniper and JUNOS, telecom industry standards, and various network technologies will be advantageous. This role involves working 5 days a week with 2 days off during US business hours. Core competencies required include accuracy and attention to detail, managing multiple priorities, problem-solving, root cause analysis, expertise in IP technologies and protocols, IP-based services, and troubleshooting network problems. As part of the team, you are expected to contribute to continuous improvement initiatives, prioritize customer value creation, and strive for operational excellence. Your role will involve driving fundamental changes, enhancing efficiency, building a customer-centric culture, and ensuring operational processes focus on maximizing positive customer impact and anticipating future trends.,

Responsibilities : Design and implement SailPoint IdentityNow or IIQ and access management solutions to meet the needs of the organization. Work with Application Teams to identify, aggregate and correlate Application/System User Accounts to Identity Cubes within SailPoint. Development and configuration experience of SailPoint various modules (e.g. audit, compliance, lifecycle, service account). Design, Develop, Test, and Troubleshoot Custom System/Application Connectors within SailPoint IdentityNow. Product expertise in IIQ, CyberArk, Microsoft Active Directory, Relational databases (Oracle/SQL Server/MySQL/DB2), Java, BeanShell, REST API, and web services. Troubleshoot and resolve technical issues related to the SailPoint platform. Conduct regular audits and reviews to ensure compliance with security policies and procedures. Develop and maintain documentation for processes, procedures, and system configurations. Mentor and train junior team members on SailPoint best practices and technologies. Requirements : Experience in integrating SailPoint IdentityNow, CyberArk, Azure AD, ServiceNow and API development experience for SailPoint functions is must to have. Experience with Rest Web services, SAML 2.0, SailPoint IdentityNow, OAuth, WS-Security, and other authentication/authorization protocols is required. Excellent communication skills and extensive experience working with clients and partners. Expert-level experience with IAM Protocols such as SCIM, Web services, WS-Fed, SAML, OpenID Connect, and OAuth. Required Skills SailPoint, JAVA

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Apache Kafka Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions, and ensuring that applications function seamlessly within the existing infrastructure. You will engage in problem-solving activities, contribute to key decisions, and manage the development process to deliver high-quality applications that align with business objectives. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in Apache Kafka.- Strong understanding of distributed systems and messaging protocols.- Experience with application development frameworks and tools.- Familiarity with cloud platforms and microservices architecture.- Ability to troubleshoot and optimize application performance. Additional Information:- The candidate should have minimum 5 years of experience in Apache Kafka.- This position is based at our Noida office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Linux Good to have skills : Unix Architecture and DesignMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic environment where your primary focus will be on resolving incidents and problems that arise across various business system components. Your typical day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. You will also collaborate with vendors and assist service management teams in analyzing and resolving issues, contributing to a seamless operational flow and enhanced service delivery. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions for junior team members to enhance their skills and knowledge.- Monitor and evaluate team performance to ensure alignment with operational goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Linux.- Good To Have Skills: Experience with Unix Architecture and Design.- Strong understanding of system administration and troubleshooting techniques.- Experience with scripting languages such as Bash or Python for automation.- Familiarity with network protocols and services, including TCP/IP, DNS, and DHCP. Additional Information:- The candidate should have minimum 5 years of experience in Linux.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Join our Team Join our Team About this opportunity: We are excited to announce an opportunity for a talented Software Developer to join the Ericsson team. Thiswill be a pivotal role, contributing to crafting and implementing comprehensive solutions for our esteemedcustomers in alignment with the SDLC. The successful candidate will be entrusted with intricate applicationand technical architecture design and coding of software components based on specifications set by ourArchitects. Furthermore, you will deliver critical support during early and system testing stages to ensure oursoftware components function flawlessly. Roles & Responsibilities: Should be flexible to learn different programs and technologies Handle Linux/Unix/Windows and Solaris Platforms Drive best practice, quality and consistency within design and development phases. Provide direct support to Development Manager efforts as requested Develop, test, implement and maintain application software working with established processes Develop and execute unit test plans and test cases Required Skills: Experience and strong technical knowledge in C/C++ development using object-oriented methodologies, Pointers, STL Concepts Experience in developing and deploying CPP components Comfort maintaining source code control system preferably CVS or GIT Hands on experience in Power/Shell scripting Experience in Basic Oracle/SQL, LINUX, UNIX, Solaris Platforms Exposure to Agile methodology Working knowledge of the Session Initiation Protocol (SIP) and Telecom Fundamentals

Project Role : Security Delivery Lead Project Role Description : Leads the implementation and delivery of Security Services projects, leveraging our global delivery capability (method, tools, training, assets). Must have skills : Network Security Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Delivery Lead, you will be responsible for overseeing the implementation and delivery of Security Services projects. A typical day involves coordinating with various teams to ensure that projects are executed efficiently, utilizing global delivery capabilities, and ensuring that all security measures are effectively integrated into the project lifecycle. You will engage with stakeholders to align project goals with organizational objectives, while also providing guidance and support to your team members to foster a collaborative work environment. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions to enhance team skills and knowledge.- Monitor project progress and implement necessary adjustments to meet deadlines. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Security Operations.- Strong understanding of security protocols and frameworks.- Experience with incident response and threat management.- Familiarity with security compliance standards and regulations.- Ability to analyze security incidents and develop mitigation strategies. Additional Information:- The candidate should have minimum 5 years of experience in Network Security Operations.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education