Customer Success Associate

Job Description – Customer Success Associate

Position: Customer Success Associate

Location: Kharadi South Main Road, Kharadi, Pune, Maharashtra 411014.

Key Responsibilities:

• Build and maintain strong relationships with customers to ensure satisfaction and retention.
• Assist customers with inquiries, provide product/service information, and resolve issues promptly.
• Understand customer needs and provide solutions that align with company offerings.
• Coordinate with internal teams to ensure seamless customer experience.
• Contribute to achieving customer success metrics and business growth.

Required Skillset:

• Excellent communication skills in English and Hindi (Marathi is an added advantage).
• Must have clear pronunciation with no MTI (Mother Tongue Influence) or RTI (Regional Tone Influence).
• Strong interpersonal skills with a customer-first approach.
• Ability to handle customer queries effectively and professionally.

Languages: English/Hindi/Marathi

Qualifications: Graduate from any field (mandatory).

Salary: 25,000 CTC - 35,000 CTC

Experience:

• Open to both freshers and experienced candidates.
• Preferred: Candidates with prior insurance industry experience and sales acumen.

Shift:

• Rotational shift for Males
• Day shift for females until 8 PM

Job Types: Full-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹35,000.00 per month

Schedule:

• Day shift
• Rotational shift

Application Question(s):

• Do you have Bachelor's degree?
• Are you from Kharadi, Pune, Maharashtra? then apply.
• Can you speak English Language Fluently?
• Do you have work experience with Insurance?

Work Location: In person

Speak with the employer
+91 7096724474