Project Coordinator, Managed Services

As a Digital Project Manager at Horizontal Digital, you will be at the forefront of leading full lifecycle digital transformation projects from inception to implementation utilizing agile methodologies. Your role will involve organizing, initiating, implementing, and managing project plans for our esteemed clients. Operating within our highly entrepreneurial, collaborative, and dynamic environment, you will have the opportunity to make a significant impact with your smart and motivated approach. Your responsibilities will include project portfolio management, planning work in coordination with subject matter experts, making program-level decisions based on tasks and resource availability, and collaborating with the Service Delivery Manager on escalations. Your ability to lead and motivate teams, strategize problem-solving techniques, develop and implement process improvements, and work closely with internal and client leadership will be crucial in ensuring successful project delivery. We are seeking an individual who is committed to delivering best practices, process-oriented, and possesses excellent time management skills. Your capacity to produce high-quality work for clients, adapt to multiple demands and shifting priorities, communicate effectively with key stakeholders, prepare and deliver presentations, demonstrate leadership qualities in crisis situations, and confidently work in both Waterfall and Agile methodologies as required will set you apart. The ideal candidate should bring a minimum of 5 years of client-facing digital project management experience, 2 years of agency/consultancy experience, and 2 years of experience managing large-scale website projects encompassing discovery, strategy, user experience, front-end development, website development, QA, deployments, and maintenance. Proficiency in tools such as Jira and Confluence is essential, while experience with New Relic or similar monitoring tools, familiarity with platforms like Teams and Slack, and a background in Managed Services teams or independent Managed Services Providers would be advantageous.,