Program Manager

• Oversee theday-to-day management of academic programs, ensuring all administrative andacademic processes run smoothly.
  
• Track student attendance, grades, and otheracademic records, maintaining accurate and up-to-date data.
  
• Coordinate with faculty, staff, and studentsto address administrative needs, resolve issues, and enhance the studentexperience.
  
• Manage tasks such as scheduling, resourceallocation, and logistics to support the academic success of students underyour care.
  
• Act as a liaison between students, faculty,and university administration to ensure clear communication and timelyresolution of concerns.
  
• Lead and mentor a small team (if applicable),fostering collaboration and accountability to meet program goals.
  
• Continuously improve processes by identifyingbottlenecks and implementing efficient solutions.

KeyObjectives:

• Ensurestudents have a seamless and supportive academic experience by managing alloperational and administrative aspects of their program.
  
• Maintain meticulous records of attendance,grades, and other metrics to uphold academic standards and compliance.
  
• Build strong relationships with students,faculty, and staff to create a cohesive and positive program environment.
  
• Anticipate and address potential challenges inprogram delivery, ensuring proactive problem-solving.
  
• Contribute to the university mission byaligning program operations with Rishihood vision and values.

Experienceand Pre-Requisites

• 8-15 years of professional experience, ideallyin program management, operations, or people management (experience ineducation is a plus but not mandatory).
  
• Proven track record as a people manager withthe ability to lead teams and collaborate across functions.
  
• Exceptional attention to detail andorganizational skills, with a knack for managing multiple tasks and deadlines.
  
• Strong problem-solving abilities and aproactive approach to ensuring operational excellence.
  
• Excellent communication and interpersonalskills to engage with diverse stakeholders.
  
• Bachelor degree in any discipline; aMaster degree in management, administration, or a related field is preferred.
  
• Proficiency in tools like MS Office, datamanagement systems, or academic software is an advantage.