Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in chennai
>
Capgemini
>
Product Support

Product Support

Capgemini

2 - 6 years

0 Lacs

chennai tamil nadu

Posted:6 days ago| Platform: Shine logo

Apply

Skills Required

stakeholder management problem solving customer service subject matter expertise client satisfaction knowledge sharing procurement services kpis p2p processes process adherence process improvements implementation procurement policies transformation projects

Work Mode

On-site

Job Type

Full Time

Job Description

Leads the delivery of client-focused procurement services and continuously strives to improve them. Participates in meeting service KPIs by executing diverse and time-sensitive activities, while considering compliance, quality, and efficiency of delivery. Develops business intimacy with local stakeholders. May lead and/or provide support to other team members in resolving operational issues within own process expertise. Role Overview: - Provides services according to the Service Delivery scope to meet specific KPIs. - Supports delivery of procurement services into the business. - Maintains a proactive working attitude towards the client. - Has basic knowledge of the stakeholder community within the work perimeter. - Manages relationships with stakeholders. - Understands P2P processes and has knowledge about cross-functional work. - Monitors process adherence across work perimeter and escalates as needed. - Coordinates/supports junior professionals in process adherence and problem-solving. - Identifies, reports, and participates in process improvements implementation. General Responsibilities / Accountabilities: - Ensures the daily activities are fulfilled properly and timely in accordance with procedures and KPI targets. - Demonstrates knowledge of processes and procedures relevant to the function. - Accountable for process compliance within the work perimeter. - Responsible for a customer-focused service towards the client, reacting to client requests and queries in a timely fashion. - Responsive to local stakeholders in solving day-to-day activities. - Provides subject matter expertise as needed by other team members. - Supports junior professionals in day-to-day activities and helps the team to achieve common goals. - Acts in alignment with overall procurement policies and processes. - Continually strives to simplify, standardize, and improve processes. - Continually seeks out ways to improve client satisfaction. - Proactively shares knowledge on P2P and Service Delivery procedures with other service delivery team members. - Supports transformation projects activities. Skills (competencies): [To be completed as per the provided job description],

More Jobs at Capgemini

Data Scientist (Python, GenAI)

Pune, Mumbai, Bengaluru

6 - 9 yrs

INR 12 - 16 Lacs

Blue Prism Rpa Developer

Chennai, Pune, Mumbai (All Areas)

3 - 8 yrs

INR 5 - 15 Lacs

Java + Automation Architect

Navi Mumbai

11 - 15 yrs

INR 15 - 22 Lacs

VMware Admin

Pune

6 - 10 yrs

INR 4 - 8 Lacs

PYSPARK DEVELOPER

Pune

4 - 9 yrs

INR 4 - 7 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Capgemini

IT Services and IT Consulting

Paris France

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Product Support