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12.0 - 20.0 years
25 - 40 Lacs
Hyderabad
Hybrid
We are seeking a highly motivated and experienced Healthcare Payment Integrity Product Implementation Lead to spearhead the successful implementation of our cutting-edge payment integrity products for our client / customers. This pivotal role will be responsible for the end-to-end implementation lifecycle, ensuring seamless integration, optimal performance, and client / customer satisfaction. The ideal candidate will possess a strong understanding of healthcare payment integrity processes, excellent project management skills, and a proven ability to lead cross-functional teams. Responsibilities: Experience 10 to 15+ years experience, Strong expertise in healthcare domain, preferably with experience in Claims, Payment Integrity platforms. Demonstrate strong understanding of healthcare claims processing. Deep understanding of healthcare product lifecycles. Experience in working with onshore/offshore resource models. Familiarity technical stack Exposure to cloud Azure. Strong written and verbal presentation skills required. Must be comfortable interacting with clients, technical teams. Should be flexible to work in rotational/night shifts. Qualifications: Bachelor's degree in a relevant field such as Healthcare Administration, Business Administration, Information Technology, or a related discipline. A Master's degree is a plus. Strong understanding and working experience on Agile environment. Deep understanding of healthcare payment models, coding systems (e.g., ICD-10, CPT, HCPCS), and claim adjudication processes. Proven track record of successfully managing and delivering complex software implementation projects. Excellent project management skills, including proficiency in project planning tools and methodologies. Strong analytical and problem-solving skills with the ability to troubleshoot technical and functional issues. Exceptional communication, presentation, and interpersonal skills with the ability to effectively interact with both technical and non-technical audiences. Experience with data integration and data mapping. Ability to work independently and collaboratively within a fast-paced environment. Familiarity with relevant healthcare regulations and compliance standards (e.g., HIPAA). Experience working with cross-functional and geographically distributed teams. Required Qualifications: Experience with specific payment integrity platforms or solutions. Project Management Professional (PMP) certification. (Mandatory) Experience in a client / Customer-facing role.
Posted 9 hours ago
5.0 - 10.0 years
0 - 0 Lacs
Kochi, Ernakulam
Work from Office
Roles and Responsibilities Provide technical expertise on Core Banking Solutions, Banking Operations, and Software Implementation to support project delivery. Collaborate with cross-functional teams for API System Integration, Product Implementation, and Solution Delivery. Manage banking products such as CASA (Current Account Savings Account) through effective delivery management. Develop strong relationships with clients to understand their needs and provide tailored solutions.
Posted 2 days ago
5.0 - 10.0 years
6 - 11 Lacs
Noida, Ghaziabad, Delhi / NCR
Work from Office
Job description We are seeking an experienced Sr. ERP Functional Consultant to join our team. In this pivotal role, you will leverage your deep expertise in analyzing business requirements, designing solutions, and implementing ERP systems to drive operational efficiency and support our clients' strategic objectives. You must have the knowledge of production and finance modules. Responsibilities: Collaborate closely with clients to understand their unique business requirements and processes Translate client needs into robust functional specifications and design solutions To manage complete lifecycle of ERP implementation this starts from understanding the business processes of an organization till project management and designing of different phases of ERP implementation which includes - Customizations, integration, support, understanding of forms, fields, workflows etc. Develop comprehensive test plans and conduct thorough testing to ensure system quality Provide training and knowledge transfer to end-users to drive effective adoption Serve as a subject matter expert, advising clients on best practices and process improvements An ERP implementation consist of various modules for departments such as Sales, purchase, production, accounting, finance, Human resource. ERP functional Consultant should provide necessary support and over all consultancy for each and every department and even for the verticals such as Trading, manufacturing, Service and so on. Document processes and solutions to support ongoing maintenance and enhancement Contribute to the continuous improvement of our ERP implementation methodologies Requirements: Minimum 5-10 years of experience as an ERP Functional Consultant, preferably with ERP system designed for manufacturing and trading industry. Demonstrated expertise in business process analysis, requirements gathering, and solution design Experience and understanding of all Modules of a typical ERP like Finance, Sales, Purchase, Material Management & Inventory, HR & Payroll, etc. Proficient in configuration, customization, and integration of ERP modules Excellent problem-solving and analytical skills to tackle complex business challenges Strong communication and interpersonal skills to effectively collaborate with clients and cross-functional teams Ability to work independently and as part of a team in a fast-paced, dynamic environment Bachelor's degree in Computer Science, Information Systems, or a related field We greatly appreciate your interest in this opportunity. If you possess the required skills and experience, we encourage you to apply. Together, we can help our clients achieve their business objectives through the successful implementation of enterprise software.
Posted 2 days ago
8.0 - 13.0 years
25 - 30 Lacs
Pune
Work from Office
Join us as a Senior Business Analyst at Barclays, where you will be responsible for supporting the successful delivery of core banking and Internet banking applications for Barclays corporate bank. You'll spearhead the requirement analysis, vendor management, mapping business requirements to vendor product features and come up with functional viable solutions. You will be responsible for delivery of functional solutions around core banking and internet banking.. To be successful as a Senior Business Analyst you should have experience with:. Core Banking product modules like Accounts, Deposits, Lending, Payments, Trade Finance. Core Banking/Internet Banking product Implementation experience. Data Migration. Requirement Analysis, Vendor Management. Some Other Highly Valued Skills Includes. Database Migration. SQL query knowledge. Functional Banking knowledge. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.. This role is based out of Pune.. Purpose of the role. To support the organisation, achieve its strategic objectives by the identification of business requirements and solutions that address business problems and opportunities.. Accountabilities. Identification and analysis of business problems and client requirements that require change within the organisation.. Development of business requirements that will address business problems and opportunities.. Collaboration with stakeholders to ensure that proposed solutions meet their needs and expectations.. Support the creation of business cases that justify investment in proposed solutions.. Conduct feasibility studies to determine the viability of proposed solutions.. Support the creation of reports on project progress to ensure proposed solutions are delivered on time and within budget.. Creation of operational design and process design to ensure that proposed solutions are delivered within the agreed scope.. Support to change management activities, including development of a traceability matrix to ensure proposed solutions are successfully implemented and embedded in the organisation.. Assistant Vice President Expectations. To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.. Take ownership for managing risk and strengthening controls in relation to the work done.. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.. Influence or convince stakeholders to achieve outcomes.. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.. Show more Show less
Posted 3 days ago
2.0 - 5.0 years
5 - 12 Lacs
Hyderabad
Work from Office
Job Summary The Consultant will be responsible for owning and executing consulting projects to Fortune 1000 clients. We are looking for candidates with educational background from premier institutes like IIT/NIT/BITS or equivalent. This job profile will offer an individual to logically transform from a coding/testing background into a client facing techno-functional followed by a 100% functional consulting role. At HighRadius, there is no experience bar for the career progression to senior consultant, lead, and manager or beyond. It would be a direct function of his/her delivery, competency and organizations comfort level to assign higher responsibilities. Responsibilities As a Consultant you will be responsible to carry out end-to-end client implementation of HighRadius Receivables Cloud applications projects across the globe in an individual capacity. It is a hybrid of technical and functional aspects of implementing application software with minimal or no coding. Run and execute the project through the various phases of project life cycle including Design, Build, Testing, cutover, Go-live and hyper care. Closely collaborate with functional leads, technical teams, product management & QA to rapidly deploy and enterprise-grade solution in 3-5 months per client. Create and maintain product and operational related issues log, reporting on status as required by program structure. Be the client expert, understand their business functions and processes, communicate their needs to product teams. Help to build and improve the implementation, training methodologies and the tools needed future implementations. Willing to work as per US / Europe time zones Skill & Experience Needed Experience Range: 3 to 6 years Shift Timing: 12:30 PM - 09:30 PM Education: BE/B. Tech/MSc/M .Tech/MCA/MBA/PGDM What You’ll Get Competitive salary. Fun-filled work culture (https://www.highradius.com/culture/) Equal employment opportunities. Opportunity to build with a pre-IPO Global SaaS Centaur.
Posted 3 days ago
6.0 - 8.0 years
16 - 17 Lacs
Pune
Work from Office
Job Description Experience : 6 to 8 years Drive execution of Contract Lifecycle Management product implementations for enterprise customers across industries in accordance to product implementation methodology, within the bounds of agreed scope, schedule and effort. Conceptualize and formulate best of breed solutions in close collaboration with business that effectively address key implementation objectives. Drive requirement gathering, functional design and work closely with Engineering, Quality Assurance and Support across multiple engagements. Own system configuration and deployment activities across multiple engagements. Contribute towards internal consulting capability building within the Professional Services group. Contribute to Contract Lifecycle Management product roadmap through active feedback from customers and implementation experience. Qualifications Prior experience in implementing Contract Management/Supply Chain applications is preferred. Experience in at least 3 full life cycle enterprise application implementations as a functional consultant, responsible for requirements gathering, functional design and system configuration. Quick and innovative thinking with the acumen to correctly interpret trends/patterns from available data and formulate effective actions in achieving stated objectives. Candidate must possess an engineering degree from a reputed institute. Having an MBA in a related field will be a distinct advantage. Excellent communication skills (written and oral) with good interpersonal skills and ability to develop and foster peer-to-peer relationships with client counterparts. Candidates with valid US B1 visa preferred. Science or Engineering graduate. MBA will be preferred.
Posted 4 days ago
5.0 - 7.0 years
18 - 20 Lacs
Chennai
Work from Office
. Responsible for participating as an individual contributor in project teams, troubleshooting operational issues, providing technical solutions to operational problems, new product implementation, implementing existing products and services and the overall upkeep and maintenance of designated areas of engineering. Interfaces with vendors, engineering and peer operations organizations. Acts in compliance with industry and Company technical requirements, standards, policies and procedures. Provides technical leadership to junior Engineers and project teams. Has in-depth experience, knowledge and skills in own discipline. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise. Job Description Core Responsibilities Drives issues through closure engaging all appropriate resources. Leads technical bridges and provides troubleshooting direction. Provides guidance and recommended solutions to complex technical issues. Acts as an advocate for Engineering Operations procedures, policies and processes. Ensures projects are fully integrated into the operations environment including lifecycle problem management from front line CARE through Engineering. Creates data and metric systems to track operational workflows; maintains records of results and feedback. Analyzes data and metrics, identifies problem areas and provides actionable insight to management. Provides input to Engineering and vendors on defects and required enhancements. Attains all relevant industry standard technical certifications. Performs complex and routine maintenance tests for designated areas of engineering. Identifies, isolates and escalates issues to appropriate personnel. Ensures that all maintenance is properly validated to minimize subscriber impact to (ideally) zero. Contributes to design considerations for new products or architectural changes to existing products. Assists with or leads efforts to build new application infrastructure, coordinating efforts across teams. Analyses problems in design, configuration, data flow and data state within a highly complex multi-product provisioning system. Serves as team lead on multiple projects, often spanning different engineering disciplines within the organization. Leads the integration of projects into operations including instrumentation, automation, standardization and methods/procedures. Does not have any direct supervisory responsibilities. May direct workflow and act as a technical lead. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do whats right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. Thats why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelors Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 5-7 Years Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Posted 4 days ago
4.0 - 9.0 years
10 - 15 Lacs
Pune
Work from Office
Job Description What Youll Do Avalara is looking for a Partner Implementation Manager (PIM) to join our Avalara for Accountants (A4A) team. You'll deliver a smooth, onboarding experience for accounting firms that purchase Avalara products through the A4A program. As a PIM, you'll work directly with firm partners to ensure successful implementation of Avalara's solutions. While the primary focus is enabling firms to manage and file sales and use tax returns, the scope may include additional services such as license and registration management, document handling, and more as the A4A product suite expands What Your Responsibilities Will Be What You'll Do: Lead the onboarding and implementation process for new A4A partners Guide accounting firms through product setup and best practices Ensure successful adoption of Avalara tools through training and support activities Collaborate to address partner needs and drive success Stay informed on new features and offerings within the A4A platform Work with ownership and urgency to ensure success within filing deadlines The role will be reporting to Manager, Partner Management. What You'll Need to be Successful What We're Looking For: 3+ years of experience in implementation, onboarding, or client success roles With an emphasis on building relationships and trust Understanding of indirect tax compliance, especially returns prep and filing Familiarity with accounting firms or tax compliance Success traits of Ownership and Urgency Shift timing - 5:30 pm to 2:30 am IST Hybrid Mode- 2 DAYS from office #LI-Onsite
Posted 4 days ago
1.0 - 4.0 years
2 - 3 Lacs
Pune
Work from Office
Interacting with clients to provide technical support via chat, phone & email; Remote/onsite on Products Maintain Daily Issues &bring closure to issues as TAT Review client feedback to improve &enhance quality Pre-Sales Demo for prospective enquirers Required Candidate profile 1 - 4 yrs exp. in ERP Support Edtech exp is preferred. Good communication, troubleshooting &problem solving skills Remote/onsite helpdesk exp. preferred Knowledge of ERP implementation & tech support Perks and benefits PF Medical Insurance Performance based Incentives
Posted 5 days ago
10.0 - 15.0 years
15 - 25 Lacs
Pune, Chennai, Bengaluru
Work from Office
Vast experience Data analysis and product implementation Engage with stakeholders to gather, analyse, and document customer requirements. Facilitate discussions to ensure alignment between business goals and technical solutions. Develop and maintain detailed project plans, workflows, and process documentation. Identify areas for process improvement and implement solutions to enhance operational efficiency. Create and oversee critical business documents, including,Business Requirement Documents (BRD), Functional Requirement Documents (FRD), User Stories, Process Flows and Data Flows. Ensure all documentation meets organizational standards and stakeholder expectations. Collaborate with development teams to ensure timely and cost-effective project delivery. Monitor project progress and address potential risks or delays proactively. Act as a bridge between customers and technical teams to resolve problems effectively. Analyse and troubleshoot customer issues, providing effective resolutions to maintain satisfaction Act as a liaison between customers and technical teams to translate needs into actionable solutions. Validate deliverables to ensure they meet business and functional requirements Support testing and implementation phases by addressing gaps and aligning with customer needs
Posted 5 days ago
1.0 - 2.0 years
6 - 8 Lacs
Bengaluru
Work from Office
About the role - The Associate Manager - Customer Success plays a pivotal role in the business and carries a high level of responsibility. As well as overseeing all operational areas of the business, the role is central in supporting business growth. He/she interfaces directly with both customers and providers. Responsibilities - End to End implementation of Intugine's solution at mid-market customers, ensure timely implementation by directing, guiding others, and applying various operational excellence tools to resolve problems including providing training. Travel to client locations to understand their needs, train them about Intugine's solutions and build relationships with them. Design and set up processes and work on continuous improvement of the set processes Collaborate with the technical team to set up or configure Intugines software platform as per clients requirements and troubleshoot technical issues raised by them. Set and monitor KPIs to access projects. Implement systems and processes that deliver improvement toward 100% conformance to client requirements. Research and analyze Intugine's new products and design a process for their implementation. Requirements - 1-2 years of experience in product implementation B2B Saas implementation experience preferred You must be able to see the big picture as well as the finer details, as your work is across the spectrum. You will deal in small daily matters, as well as larger aims and setting goals. A systematic organized approach to work is vital. Brilliant communication and interpersonal skills, for dealing with many types of people at all levels in a direct diplomatic way is essential. An understanding of customer/client requirements is a must. Soft skills, including effective time management, prioritizing and delegation, is a must. Knowledge in SCM is a plus. Having natural creative flair and being full of ideas and energy to introduce new concepts and innovations would also be advantageous. Desire to assume responsibility and work autonomously. Highly organized and able to juggle numerous tasks. Good written and spoken English (being a native speaker will be a plus).
Posted 5 days ago
3.0 - 6.0 years
0 - 1 Lacs
Mysuru, Bengaluru
Hybrid
Capillary Technologies is an enterprise-grade SaaS technology provider. Capillary's AI-enabled loyalty management platform offers brands comprehensive solutions for customer engagement and experiential loyalty to achieve business goals and deliver a great consumer experience. Capillary Technologies, founded in 2012, is a technology-first company that delivers AI based cloud-native SaaS programs and solutions Job Role :Software Implementation Analyst Location: Bengaluru / Mysuru Job Description We are seeking a highly motivated Software Implementation Analyst to join our team in deploying Capillarys cutting-edge loyalty platform tailored for the healthcare sector. This role is ideal for individuals who thrive at the intersection of technology, client engagement, and operational excellence. You will work collaboratively with internal teams and external clients to translate complex business requirements into scalable, high-impact solutions. As a key member of the implementation team, youll be responsible for end-to-end configuration, testing, and support to ensure smooth client onboarding and product adoption. Key Responsibilities Requirements Analysis Collaborate with clients and internal stakeholders to gather, validate, and document detailed business and technical requirements. Platform Configuration Configure and customize Capillarys loyalty solutions using internal tools, APIs, and frameworks to meet client-specific needs. Testing & Quality Assurance Perform functional, regression, and user acceptance testing to ensure high-quality, stable, and compliant implementations. Client Support & Troubleshooting Provide proactive and reactive support during and after implementation, resolving configuration-related issues promptly. Project Coordination Work cross-functionally with Engineering, QA, and Product teams to ensure alignment on timelines and deliverables Documentation Maintain clear, structured documentation covering configurations, decisions, workflows, and deployment checklists. Data Integration & Migration Support data ingestion, transformation, and migration processes with a focus on accuracy, integrity, and security. Continuous Improvement Contribute to playbooks, process refinements, and reusable assets that improve implementation speed and consistency. Feedback Loop Gather client feedback post-deployment and suggest product or configuration improvements where applicable. Required Qualifications Technical Skills Solid understanding of software implementation, integration, and RESTful APIs. Proficiency with Excel; exposure to Power BI, Looker or other data visualization tools is a plus. Familiarity with databases, data structures, and data transformation principles. Awareness of AI/ML concepts is a bonus for teams exploring automation and analytics at scale. Professional Skills Excellent analytical thinking, problem-solving, and project coordination abilities. Strong verbal and written communication; able to interface confidently with clients. Ability to work effectively in cross-functional and dynamic environments. High attention to detail and ability to handle multiple projects concurrently. Experience & Education 36 years of experience in software configuration, implementation, or business analysis roles. Prior client-facing experience in a SaaS or product company is strongly preferred. Bachelors degree in Engineering, Computer Science, Information Systems, or a related discipline. Disclaimer: It has been brought to our attention that there have recently been instances of fraudulent job offers, purporting to be from Capillary Technologies. The individuals or organizations sending these false employment offers may pose as a Capillary Technologies recruiter or representative and request personal information, purchasing of equipment or funds to further the recruitment process or offer paid training. Be advised that Capillary Technologies does not extend unsolicited employment offers. Furthermore, Capillary Technologies does not charge prospective employees with fees or make requests for funding as a part of the recruitment process. We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
Posted 6 days ago
0.0 - 3.0 years
6 - 9 Lacs
Bengaluru
Work from Office
ResMed s products and manufacturing operations must comply with regulatory requirements for medical devices in various markets. The QA Department ensures that management systems are in place to support the design, development, and delivery of products that meet customer quality expectations while complying with regulatory standards. Responsibilities and Accountabilities: Develop project QA plans to ensure efficient new product implementation and product changes that meet quality system, regulatory requirements (ISO13485, CFR820, MDSAP), risk, and project timing. Advocate customer expectations for product quality and reliability, providing timely input and identifying, evaluating, and escalating risks that impact product quality/reliability/field performance. Review and evaluate quality risks related to project compliance and escalate when needed. Review Product Development deliverables to ensure timely and accurate completion. Manage or support responses to audit findings and CAPAs in Product Development. Collaborate with other QA, Regulatory, and Development teams to provide updates and support quality guidance to project teams. Identify and drive process improvements in collaboration with development teams and stakeholders. Qualifications and Experience: Degree in Engineering, Computer Science, Science, or other relevant qualifications.
Posted 6 days ago
4.0 - 6.0 years
20 - 35 Lacs
Bengaluru
Remote
We are seeking a AI Product Manager to take ownership of defining, building, and scaling our core products. In this role, you will act as the bridge between technical teams (engineering, AI/ML) and business stakeholders.
Posted 6 days ago
8.0 - 13.0 years
27 - 35 Lacs
Pune
Hybrid
Role & responsibilities Manage and Lead ICERTIS product implementations for enterprise customers, taking complete ownership of project planning, execution, financials and customer relationship. Contribute towards building and fostering internal consulting capability within Professional Services group. Manage a team of Senior Functional Consultants engaged in ICERTIS product implementations across multiple engagements. Conceptualize and formulate best of breed solutions in close collaboration with business that effectively address key implementation objectives within the bounds of scope, schedule and effort. Drive system configuration and deployment activities across multiple engagements. Contribute to ICERTIS product roadmap through active feedback from customers and implementation experience. Qualifications Looking for candidates with 8 - 11 years of relevant experience. Prior experience in implementing Contract Management/Supply Chain applications is highly preferred. Experience in at least 3 full life cycle enterprise application implementations in a project manager/project lead capacity. Quick and innovative thinking with the acumen to correctly interpret trends/patterns from available data and formulate effective strategies/actions in achieving set objectives. An engineering degree with an MBA in a related field is preferred. Candidate must possess an engineering degree from a reputed institute. Having an MBA in a related field will be a distinct advantage. Excellent communication skills (written and verbal) with good interpersonal skills and ability to develop and foster peer-to-peer relationships with client counterparts.
Posted 6 days ago
1.0 - 4.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Key Responsibilities: Analyze product usage data to gain insights into patterns and trends, providing data-driven recommendations to improve product engagement and functionality. Facilitate the correct and efficient implementation of the product across various projects, ensuring it meets the unique needs of each. Provide ongoing, on-ground support to project teams, helping them understand product functionalities and troubleshoot issues as they arise. Engage with users to gather requirements, feedback, and challenges to relay back to the product team, influencing product improvements and updates. Conduct regular check-ins with project teams, ensuring they are aligned with best practices for product usage. Act as the primary point of contact for product-related inquiries and support, ensuring that all users have the resources they need to succeed. Minimum Requirements: Bachelor s degree in a relevant field. Strong analytical skills with experience interpreting product usage data to derive insights. Proven experience in a support-oriented role, ideally within product implementation or customer success. Familiarity with facility management, civil engineering, construction, or accounting is preferred. Proficiency in the Telugu language is a plus, as it will enhance communication with our local teams. Preferred Skills and Qualifications: Experience with data analysis tools and software. Strong problem-solving skills and a customer-focused mindset. Ability to work independently as well as collaborate with cross-functional teams. Excellent communication skills, both verbal and written. Seniority Level Entry level Industry Real Estate Employment Type Full-time Job Functions Product Management Engineering Project Management Skills Troubleshooting New Product Implementations Product Adoption Shareholder Communications Analytical Skills Problem Solving Requirements Gathering Civil Engineering Customer
Posted 6 days ago
5.0 - 10.0 years
25 - 40 Lacs
Gurugram
Work from Office
This role will be a part of our growing Platform Solutions team. The primary responsibility would involve working on Oxane's proprietary, tech-enabled platforms across bespoke deals in structured finance space. The incumbent will be expected to take lead on client projects assigned to her/him, manage teams and project’s deliverables, working directly with top investment banks, hedge funds and private equity firms. This role is at the intersection of finance & technology (FinTech) and provides a steep learning curve in the evolving landscape of structured credit. The candidate will be exposed to various asset classes and will be required to understand the deal structure, laying out the complexities. Key Responsibilities: Provide guidance and support in various aspects of investment transactions including performing/non-performing loan portfolios, real estate, middle-market, and specialty financing Take accountability for the end-to-end delivery of client projects, ensuring timely and high-quality execution of investment transactions, and perform end-to-end project management Provide direction and oversight to the implementation team throughout the product implementation and post-implementation cycles, ensuring smooth integration and client satisfaction Address client-specific needs by conducting ad-hoc analytics, portfolio monitoring, surveillance, and reporting, leveraging insights to enhance client outcomes Serve as the primary liaison between the client and the development team, acting as a Business Analyst for Platform features, client changes, and issues, fostering effective communication and resolution of concerns Act as an extended client team for asset management reporting, financial due diligence, post-deal analysis, and business planning, utilizing expertise and experience to drive value-added solutions and insights Proactively identify and address potential conflicts or issues within the team or between multiple stakeholders, utilizing effective conflict resolution strategies such as mediation, negotiation, and consensus-building to ensure alignment and cohesion towards project objectives Mentor and guide team members to ensure high levels of performance, quality, and development. Serve as the primary point of contact for teammates Required Experience/Skill Set: MBA, PGDM, or equivalent PG with specialization in Finance/IT or related fields; B.E./B. Tech is mandatory PMP Certified or any project management certifications Proficient understanding of financial concepts with advanced skills in Excel, Macros & SQL (must have –intermediate to advanced level) Exceptional attention to detail and a logical thought process to effectively analyze large volumes of qualitative and quantitative data Proven track record of Project management and people management skills Demonstrated ability to take initiative and thrive in a fast-paced environment, showcasing resilience and adaptability under pressure Deep interest and appreciation for technology with relevant work experience. Prior experience in development/IT roles would be a significant advantage
Posted 6 days ago
2.0 - 5.0 years
11 - 13 Lacs
Chennai
Work from Office
. Responsible for contributing in project teams, troubleshooting operational issues, providing technical solutions to operational problems, new product implementation, implementing existing products and services and the overall upkeep and maintenance of designated areas of engineering. Acts in compliance with industry and Company technical requirements, standards, policies and procedures. Works with moderate guidance in own area of knowledge. Job Description Core Responsibilities Ability to troubleshoot and repair all but the most complex issues. Performs maintenance activities with a minimum of supervision and guidance. Leads technical outage bridges and engages appropriate resources to drive issues to closure. Acts as an advocate for Engineering Operations procedures, policies and processes. Ensures projects and initiatives are adhering to Company standards. Tracks and reports operational workflows; maintains records of results and feedback. Analyzes data and metrics, identifies problem areas and provides actionable insight. Acts as a technical resource in projects and initiatives and ensures successful project implementation. Contributes to design considerations for new products or architectural changes to existing products. Analyses problems in design, configuration, data flow and data state within a highly complex multi-product provisioning system. Performs routine maintenance tests for designated areas of engineering and ensures all maintenance is properly validated to minimize impact. Provides training and guidance to less experienced team members. Attains industry standard certifications and education. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do whats right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. Thats why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelors Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 2-5 Years Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Posted 6 days ago
1.0 - 2.0 years
6 - 8 Lacs
Bengaluru
Work from Office
Responsibilities/Requirements: More than 1 years of experience in product implementation. Ability to create BRD into technical SOW, including workflow diagrams Ability to take client calls and ask relevant questions for achieving the above Worked on solutioning complex API workflow Worked on postman for testing API payloads Understanding of B2B Saas implementation preferred Worked on SAAS implementation lifecycle You must be able to see the big picture as well as the finer details, as your work is across the spectrum. You will deal in small daily matters, as well as larger aims and setting goals. A systematic organized approach to work is vital. Brilliant communication and interpersonal skills, for dealing with many types of people at all levels in a direct diplomatic way is essential. An understanding of customer/client requirements is a must. Soft skills, including effective time management, prioritizing and delegation, is a must. You must be able to lead, coach, inspire, support and motivate your team, and always seek to improve best practice. Knowledge in SCM. Having natural creative flair and being full of ideas and energy to introduce new concepts and innovations would also be advantageous. Desire to assume responsibility and work autonomously. Highly organized and able to juggle numerous tasks. 1-2 years of experience in product implementation
Posted 6 days ago
4.0 - 9.0 years
9 - 19 Lacs
Chennai
Hybrid
At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo. At ZoomInfo we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. If you are a take charge, take initiative, get stuff done individual we want to talk to you! We have high aspirations for the company and are looking for the right people to help fulfill the dream. We strive to continually improve every aspect of the company and use cutting edge technologies and processes to delight our customers and rapidly increase revenues. About the role In this role, you will lead the end-to-end technical implementation of ZoomInfo products, ensuring alignment with customer goals and delivering high-quality solutions. You'll troubleshoot and resolve complex issues, drawing on sound judgment and technical expertise. A key part of the role involves developing and documenting best practices for implementation and client engagement. Youll interact directly with clients through webinars and Q&A sessions, offering expert guidance and tailored solutions. Shift : 5 PM IST to 2 AM IST (OR) 7 PM IST to 4 AM IST What Youll Do Technical Implementation: Complete the technical implementation of ZoomInfo products, providing advanced best practices and ensuring alignment with customer roles and objectives. Complex Issue Resolution: Troubleshoot and resolve complex problems where analysis may require reviewing a variety of factors. Exercise sound judgment within defined procedures and practices to determine appropriate action. Best Practices Development: Develop and document standard best practices for implementation and client engagement, sharing insights to improve overall service quality. Client Interaction: Engage with clients during webinars and Q&A sessions, providing expert insights and solutions to their queries. Mentorship: Mentor junior team members providing guidance and sharing expertise to foster their professional growth. Cross-functional Collaboration: Network with senior internal and external personnel to resolve issues and provide advanced support, leveraging expertise to enhance collaboration. Feedback Culture: Actively support a feedback culture, offering and seeking feedback to improve team performance and client satisfaction. Documentation: Document complex integration processes and client requirements accurately, ensuring clarity and consistency. What you Bring Experience: 5-7 years of technical troubleshooting, or customer onboarding in the SaaS industry. Technical Acumen: Advanced understanding of ZoomInfo RevOS Platforms and product solutions and good Working knowledge with CRM products Certifications: Relevant certifications in CRM and Marketing Automation platforms are highly desirable. Problem-Solving Skills: Proven ability to troubleshoot and resolve complex technical issues independently. Communication Skills: Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical audiences. Client Engagement: Demonstrated success working with a wide range of customers, particularly those with complex go-to-market strategies. Handles complex projects and technical challenges that require a high level of expertise and problem-solving skills. Customizes advanced integration solutions and addresses a wide range of client-specific needs. Exercises significant judgment in decision-making processes, considering various factors and potential impacts Operates with minimal supervision, receiving broad guidance and direction on goals and outcomes.
Posted 1 week ago
4.0 - 8.0 years
15 - 17 Lacs
Pune
Work from Office
Position Overview We are looking for an Engagement / Project Manager to create long-term, trusting relationships with our customers. The Engagement / Project Managers role is to oversee a portfolio of assigned customers and develop new business from existing clients. Responsibilities Building relationships with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction. Serve as the lead point of contact for all customer account management matters Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors. You will interact with a range of customer stakeholders, including engineers, technical project managers, business heads, and C-suite executives. Ensure the timely and successful delivery of our solutions according to customer needs and objectives. Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders Develop new business with existing clients and/or identify areas of improvement Forecast and track key account metrics Prepare reports on account status Collaborate with sales team to identify and grow opportunities Assist with challenging client requests or issue escalations as needed Requirements 4+ years of work experience as a Key Account Manager, Project Manager, or relevant role Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Experience delivering client-focused solutions to customer needs Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Excellent listening, negotiation, presentation abilities, and an entrepreneurial mindset. Strong verbal and written communication skills Ateamplayer who takes responsibility for results and is proactive in driving process improvement and execution along with cross-functional teams.
Posted 1 week ago
0.0 - 3.0 years
5 - 5 Lacs
Noida
Work from Office
Key Responsibilities: Connect with key clients via outbound calls, emails, or virtual meetings to explain new product features and updates clearly and effectively. Guide clients through the technical and operational steps required to implement product updates at their end. Collaborate closely with client technical teams to troubleshoot and resolve any issues during the implementation phase. Serve as the first point of contact for client queries related to the product, providing timely and accurate responses. Understand client environments and workflows to tailor product implementations and maximize value. Document client interactions, feedback, and implementation progress accurately. Coordinate with internal product, engineering, and support teams to ensure seamless client onboarding and adoption. Monitor client usage post-implementation to ensure the product is meeting their needs and suggest improvements or additional features when relevant.
Posted 1 week ago
2.0 - 5.0 years
1 - 5 Lacs
Mumbai, Navi Mumbai
Work from Office
Epicor Technical, ERP is responsible for the design, development, implementation, and support of the business application software solutions for the Company Pradeep Metals Ltd. ERP system, technical developments of Epicor like Customization, BPM, BAQ
Posted 1 week ago
5.0 - 7.0 years
18 - 20 Lacs
Chennai
Work from Office
. Responsible for participating as an individual contributor in project teams, troubleshooting operational issues, providing technical solutions to operational problems, new product implementation, implementing existing products and services and the overall upkeep and maintenance of designated areas of engineering. Interfaces with vendors, engineering and peer operations organizations. Acts in compliance with industry and Company technical requirements, standards, policies and procedures. Provides technical leadership to junior Engineers and project teams. Has in-depth experience, knowledge and skills in own discipline. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise. Job Description Core Responsibilities Drives issues through closure engaging all appropriate resources. Leads technical bridges and provides troubleshooting direction. Provides guidance and recommended solutions to complex technical issues. Acts as an advocate for Engineering Operations procedures, policies and processes. Ensures projects are fully integrated into the operations environment including lifecycle problem management from front line CARE through Engineering. Creates data and metric systems to track operational workflows; maintains records of results and feedback. Analyzes data and metrics, identifies problem areas and provides actionable insight to management. Provides input to Engineering and vendors on defects and required enhancements. Attains all relevant industry standard technical certifications. Performs complex and routine maintenance tests for designated areas of engineering. Identifies, isolates and escalates issues to appropriate personnel. Ensures that all maintenance is properly validated to minimize subscriber impact to (ideally) zero. Contributes to design considerations for new products or architectural changes to existing products. Assists with or leads efforts to build new application infrastructure, coordinating efforts across teams. Analyses problems in design, configuration, data flow and data state within a highly complex multi-product provisioning system. Serves as team lead on multiple projects, often spanning different engineering disciplines within the organization. Leads the integration of projects into operations including instrumentation, automation, standardization and methods/procedures. Does not have any direct supervisory responsibilities. May direct workflow and act as a technical lead. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion diversity. Do whats right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. Thats why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelors Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 5-7 Years Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Posted 1 week ago
2.0 - 7.0 years
5 - 13 Lacs
Hyderabad
Work from Office
Job Summary: Business Analyst is responsible for delivering the HighRadius Cloud product implementations of Fortune 1000 clients. He/She will be owning solutioning for client engagements throughout the project life cycle. This is a highly visible and complex role since the candidate will be the main point of contact for project design and work with Client SMEs and stakeholders and Client users across client organization. The candidate must have strong solutioning skills, well organized, detail-oriented, quality-minded and possess excellent written and verbal communication skills. He/She will be responsible for guiding the team members, Associate Consultant and Data Analyst to implement the design and achieve project objectives. Responsibilities Perform blueprint design for one to many client projects for multiple HighRadius products. Gather business requirements, explore solution options, brainstorm solutions with internal team(s) and client team(s) wherever required to finalize design. Oversee team members to ensure solution is built per the agreed design Ultimately accountable for project success by ensuring client achieves business value through a well defined solution design and holding the Associate Consultant/Data Analyst accountable to outcome metrics Keep the Delivery Manager and/or Program Director honest and up to date on any potential risks related to Solution design and/or Project value. Ability to produce actionable deliverables, influencing stakeholders to make informed design and decisions- Act as voice of reason within HRC and client teams Requirements Experience: 2 - 7 Years Experience Minimum 1+ years of experience as Solution Architect / Senior Business Analyst or equivalent role preferably in a fast-paced consulting / professional services set-up. Role: We have multiple roles the final role will depend on the candidates experience and credentials Education: B.Tech/B.E//M.C.A/M.S/M.Tech/MBA Other Below Preferred Requirements ( not Mandatory ) Strong solutioning, presentation and facilitation skills with small and large groups Strong analytical skills with the ability to understand Fortune 1000 client business complexities and solution those Experience in following the established processes/standards/templates to achieve successful results. High level understanding of B2B ERP systems like - SAP/ Oracle etc High level understanding of integrations - Mode of integrations (API/SFTP) Strong Stakeholder management - internal and external. High level understanding of B2B ERP systems like - SAP/ Oracle etc.
Posted 1 week ago
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