Processing Coordinator

0 - 2 years

1 - 3 Lacs

Posted:16 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role Summary

A vital role in delivering high-quality immigration services to clients while navigating the complexities of immigration procedures. The Coordinator acts as a primary point of contact for clients, providing updates, addressing inquiries, and ensuring a smooth workflow. Collaboration with legal professionals, quality assurance, and staying abreast of changes in immigration policies are integral to the role.

Duties and Responsibilities

Manage and coordinate the processing of immigration cases for clients or employees.
Ensure compliance with immigration laws, regulations, and policies
Collect, review, and organize required documents for immigration applications.
Execute the entry level agreements
Give assistance to the clients for getting signature in the agreement
Give assistance to clients for completing the instalments
Maintain accurate and up-to-date records of all immigration cases
Act as a primary point of contact for clients regarding their immigration cases.
Provide updates, answer queries, and address concerns related to immigration processes.
Liaise with immigration authorities, government agencies, and other relevant entities.
Submit and track immigration applications, petitions, and supporting documents
Stay informed about changes in immigration laws and regulations.
Conduct legal research to ensure compliance and provide accurate advice to clients.
Develop and implement efficient workflows for processing immigration cases.
Ensure timely submission of documents and applications.
Implement quality control measures to ensure the accuracy and completeness of immigration documents.
Conduct regular reviews of processed cases for compliance.
Generate reports on immigration case status, processing times, and other relevant metrics.
Provide regular updates to management and clients.
Provide excellent customer service to clients by addressing inquiries and concerns professionally.
Manage client expectations and communicate any delays or issues promptly.
Work closely with immigration attorneys or legal professionals to ensure legal compliance.
Seek legal advice when needed and incorporate it into processing procedures.
Train and mentor team members on immigration processing procedures.
Stay updated on industry best practices and share knowledge with the team.
Utilize immigration case management software and other relevant tools.
Recommend and implement technological solutions to enhance efficiency.
Monitor changes in immigration laws and policies to ensure ongoing compliance.
Identify and address potential risks associated with immigration cases.
Escalate complex issues to higher management or legal professionals when necessary.
Resolve conflicts or challenges related to immigration cases.
Note: The principal responsibilities listed above are an illustrative list and not an exhaustive list. Additional responsibilities may be added from time to time depending on organizational requirements.

Education

: Any Graduate

Experience

: 1 Year & above
Special knowledge, abilities and skills

  • Good communication
  • Strong understanding of immigration Laws
  • Different language proficiency
  • Ability to handle contingencies
  • Time management skills
  • Leadership skills
  • Computer proficiency
  • Organizational skills
  • Reporting skills

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