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4.0 - 8.0 years

7 - 8 Lacs

Pune

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Greetings we are looking for Process Trainer- International Customer Care in Pune, *Kindly note this a work from office role with following job location available, cabs are provided by the company Profile - Process Trainer - International Customer Care(Voice) Job location - Pune Qualification *Overall 4+ years of experience *1 year + Process Training Experience Salary - Upto 8Lpa Working days -5 (Rotational Shifts) To get your Telephonic interviews Scheduled Kindly call/ Whatsaap :"Process Trainer" call or wats app for details. * Honey 8871997083 * Khushi 7869457739 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards, Prajit Grover H.R Team KVC CONSULTANTS LTD.

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4.0 - 8.0 years

7 - 8 Lacs

Pune

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Greetings we are looking for Process Trainer- International Customer Care in Pune, *Kindly note this a work from office role with following job location available, cabs are provided by the company Profile - Process Trainer - International Customer Care(Voice) Job location - Pune Qualification *Overall 4+ years of experience *1 year + Process Training Experience Salary - Upto 8Lpa Working days -5 (Rotational Shifts) To get your Telephonic interviews Scheduled Kindly call/ Whatsaap :"Process Trainer" call or wats app for details. * Honey 8871997083 * Khushi 7869457739 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards, Prajit Grover H.R Team KVC CONSULTANTS LTD.

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1.0 - 3.0 years

2 - 3 Lacs

Noida, New Delhi

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1–3 years of experience in BPO process training or as a Team Trainer. Ability to handle batch training and individual coaching effectively. Exposure to tools like LMS, CRM, or performance tracking systems. Support team members in meeting KPIs, SLAs,

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4.0 - 8.0 years

4 - 8 Lacs

Lucknow

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Responsibilities 1. Design and maintain various training manuals and work books, with particular emphasis on keeping content up to date, through liaison with the supervisor. 2. Compile and submit monthly report on training activities and needs on a timely and concise manner 3. Assist in the delivery of formal induction and process for new hires training. Providing Effective Training Sessions for Agent & Middle level to improve the Productivity Coaching Team Members on Soft Skills & Process Organize and present activities that will reinforce the learning process. 4. Develops individual results by maintaining policy and procedure resources; providing coaching; conducting training sessions; developing outcome improvement resources. 5. Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions. 6. Trainer needs to test the new staffs. Periodic tests are necessary to know the performance of trainee. It also assists in personal evaluation process 7. Based on the evaluation, trainers recommend improvements.

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1.0 - 3.0 years

2 - 3 Lacs

Salem

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Responsibilities: * Design process training programs * Conduct OJT & TTT sessions * Evaluate trainee performance * Collaborate with stakeholders on curriculum development * Deliver soft skills workshops Should be immediate joiner

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3.0 - 7.0 years

5 - 9 Lacs

Madhwapur

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We are looking trainer for SAP ISH / SAP ISH MED Please find the below details. Course Name SAP ISH/ISH Med Mode Online training using MS teams Participants 10 to 15 Participants Dates ASAP Key Points Client has already implemented SAP ISH Med and using the system they are planning move out from SAP ISH to other product so they need training the SAP ISH Functionality like inpatient billing and HIM / coding functionality Kindly share below details to take this requirement forward o Updated profile o Course Content with Tentative Duration o Competitive Commercials (per Day) o Detailed lab Setup / Lab Cost (If Any)

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4.0 - 9.0 years

5 - 8 Lacs

Mumbai, Navi Mumbai, Mumbai (All Areas)

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NOTE - If Interested mail me your updated CV on Karishmap@itm.edu or can contact at 84339 73130 Organization: ITM Skills University (https://www.itm.edu/) Job Location: - Navi Mumbai SPECIALIZED KNOWLEDGE AND SKILLS: Ability to grasp the domain requirement and customize training practices. Excellent written/verbal communication skills and significant experience presenting to Students Facilitation, Trainer and presentation skills Strong work ethics, self-sufficient & highly organized Researches, writes, organize and present a variety of training sessions (i.e. Team Building & Train the Trainer). Ability to work independently but guided by documented procedures, with appropriate support. Job Descriptions: Plans, schedules and conducts pre-licensing training for all prospective life advisors. Coordinates with external training institutes for offline classroom training being conducted for Students Schedules BFSI training programs and publishes the calendar as per the system. Maintains a record of all training programs and participants and publishes relevant MIS Remains abreast of all advisors, agency partners and employees vis--vis the gaps in training needs and designs a developmental plan covering all of them Conduct Life Cycle based training programs for Students in line like Agency Partners & Sales Managers Develop, implement, manage and supervise the Annual Training Plan. Excellent Execution Skills

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1.0 - 3.0 years

3 - 3 Lacs

Noida

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Experience in voice/non-voice process training. Certification in training delivery Exposure to tools like LMS, CRM, or performance tracking systems.

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2.0 - 5.0 years

5 - 7 Lacs

Bengaluru

Work from Office

Looking for Immediate Joiners for Below Required Notice - Immediate Joining Package - 6 lpa -7 lpa Min 2 years experience Location - Bangalore (Whitefield)No cab facility Graduate or Under graduates with relevant experience can apply Shift - UK/US Rotational Shift Work from Office Interested candidates Please call on below number Smitha@9880964847 smitha@thejobfactory.co.in A ) Job Title:- Team Leader Experience:- 2 to 6 years (2 years exp mandatory in intranational voice experience ) The Team Leader is responsible for developing the healthcare team, coordinating customer and implementing techniques that allow the business to meet and surpass its targets consistently Roles and Responsibilities : Manage the overall running of the Healthcare team Develop and implement strategic plans that expand a company's customer base and solidify its presence. Regards, Smitha HR TEAM THE JOB FACTORY

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2.0 - 7.0 years

5 - 9 Lacs

Noida

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these roles, you will be responsible for: Deliver Language, Voice, and Accent & Soft skills classroom/virtual training (voice & non voice teams), support business through daily audits (voice / e-mail / chat)and floor activity by working closing with the team and business requestors. Reporting and tracking training effectiveness, project effectiveness Interviewing new hires Regular and continuous touch base with floor and trainees to map improvement Required Skills for this role include: Communication Skills: 2 years experience in Voice and Accent Training Delivery, Excellent communication skills (CEFR C1) Excellent Facilitation Skills Coaching and Feedback Proficient in MS office tools Instructional Design Skills Expat Canadian US Shifts , Work From Office Noida Location Milki Bisht| - 9151206474 Email id milki.bisht@nlbtech.in

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2.0 - 4.0 years

2 - 6 Lacs

Gurugram, Bengaluru

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Job Title - Business Operations Associate Meetings and Events Management Level:CL12 Location:Bangalore/ Gurgaon Must have skills: Cvent or any other Meetings Technology Job Summary :We are seeking an organized, detail-oriented, and proactive registration website builder to independently manage and support multiple events simultaneously. This role involves providing exceptional customer service, coordinating event details, and ensuring smooth event execution, both pre- and post-event. The ideal candidate will possess strong communication skills, a passion for event coordination, and the ability to manage multiple tasks efficiently. Key Responsibilities (Current, CL12) Independently Support 8-12 Simple, Medium, and High events at one time with consistent and quality customer support Accuracy in the completion of assigned tasks and deadlines, team processes and standard operating procedures Follow communication process flow Updates process forms in a timely manner Supports the creation of the event websites and registration, invitations and other emailed communications, per customer requirements Consults on event requirements and site features Coordinates site testing and final sign-off with customer Creates event reporting package with updated reports Integrates site data with MMS (Salesforce), On24 and Touchcast Sends initial invitation and/or provides final site URL Sends additional rounds of invitations and communications Coordinates changes to attendees, waitlists, rooming lists, approvals and capacities w/event owner Manages event websites and registration changes Sends post-event feedback surveys Manages post-event technology tasks (upload final participant lists, communicate web build hours/fees, complete final billing process form, close-out checklist) Support taskforces and special projects (as assigned) Required Skills List Experience with Cvent platform will be a huge plus. The person should be willing to work Night Shifts (9 am to 6 pm US Eastern time) Ability to communicate effectively and support customers from various countries and time zones Comfortable speaking with customers in our universal business language; English Excellent customer service Excellent time management skills Ability to problem solve customer and team issues Multi-tasker Effective Written and Verbal Communications Training Ability to work independently Strong Microsoft Office skills and adept to working with new technology (Word, Power Point, Excel) Self-starter for continued education on technology Familiarity with Microsoft Teams, a plus Event planning experience, a plus Project Management experience, a plus Knowledge of onsite event technology, a plus Familiarity with HTML, a plus Additional Information: - The ideal candidate will possess a strong educational background in Cvent or a related technology.- This position is based in India Qualifications Experience: Minimum 2 year(s) of experience is required Educational Qualification: B.Tech/BE/Any Graduate

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3.0 - 8.0 years

3 - 5 Lacs

Mumbai

Work from Office

Must have Min 1+yrs exp as a Process Trainer from Mutual Fund process. NISM Certified Trainers are preferred. 6 Days Working Excellent Comms Required Call 8447780697 send CV monu@creativeindians.com

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5.0 - 10.0 years

5 - 11 Lacs

Bengaluru

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Hiring for Process Trainer Role - Bangalore Location Need 5+ Years of relevant experience into process training Salary upto - 11.86 LPA + Variables WFO / Both side cabs

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4.0 - 8.0 years

6 - 10 Lacs

Bengaluru

Work from Office

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Proficient in a range of operational processes through prior experience and trainings. Completes assignments and guides the work of peers and other team members. May work cross-functionally, in different areas when necessary. Proposes improvements to processes and methods. Works within established procedures and practices. Functional Knowledge Has developed skills in a range of processes, procedures and systems. Acts as a technical expert in an area. Business Expertise Understanding of how best teams integrate and work together to achieve company goals.. Impact Impacts own team and other teams when work activities are closely aligned. Suggests improvements to existing processes and solutions to improve efficiencies. Leadership Serves as a team leader and may allocate work. Provides subject matter guidance to junior team members. Problem Solving Ability to problem solve and provide the best outcome for clients and end users. Interpersonal Skills Exchanges ideas and information effectively. Uses tact and diplomacy when communicating. Responsibility Statements Conducts training classes for employees on the features and operation of products and technology, client tools, processes, including basic soft skills. Responsible for design and update of basic level training materials and courses based on client or internal needs. Organizes training content in a clear sequence for delivery. Works with subject matter experts to keep content current and effective. Reviews and prepares training resources and materials to deliver classes. Collects training feedback from participants. Conducts \"train the trainers\" sessions, as necessary. Analyzes, produces, and distributes training reports. Guides other trainers and assigns tasks. Performs other duties as assigned Complies with all policies and standards Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:click here to access or download the form. Complete the form and then email it as an attachment toFTADAAA@conduent.com.You may alsoclick here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

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2.0 - 3.0 years

4 - 5 Lacs

Noida

Work from Office

About FloBiz: FloBiz is Indias first neobusiness platform, revolutionizing the way Small and Medium-sized Enterprises (SMEs) operate in India. Our mission is to digitize 65 million MSMEs in the country, and we are well on our way to achieving this goal. Our flagship product, myBillBook, has already empowered over 10 million businesses across 2000+ towns with its billing, accounting, inventory management, and payment collection solutions. With over $25 billion in annual transactions, we are proud to be a rapidly growing tech startup serving the needs of SMBs in India. About myBillBook: myBillBook is India s leading GST billing & accounting software available for both mobile & desktop platforms. It offers full capabilities of a miniature accounting system comprising invoicing, inventory maintenance, AR/AP management and business reporting, along with a horde of value add features like CRM, Staff Attendance & Payroll Management, SMS & WhatsApp Marketing etc. myBillBook has been designed from the business owner s point of view and supports usage across multiple companies, users, devices and platforms with state-of-the-art data security & synchronization technologies for business on-the-go. Responsibilities :- Training Client relation retention team Call Auditing Coach advisors on new product features and releases Create learning solutions and training modules for effective delivery of training Conduct crash courses for any new product and process updates Analyze and measure performance targets and provide coaching Ensure assigned team members achieve quality targets Carry out trainings to boost members morale Monitor and manage effectiveness of training Requirements :- Bachelor or Master degree is preferred. Should have 2 to 3 years of experience in Sales, product and process training Quick and continuous learner and should have planning, organizing, execution skills Excellent Hindi and English communication skills Should be proficient in delivering presentation and coaching skill Need to have business acumen Technical skills :- MS-Office (Powerpoint , Excel) Location :- Noida

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0.0 - 2.0 years

1 - 2 Lacs

Medchal, Chennai, Bengaluru

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Job Profile: Skills - Conduct training on new practices, procedures and systems. To undertake ongoing training and development in the delivery and support of training and learning to ensure delivery is effective and efficient. Ensuring all our customer needs (Internal & External) are promptly and efficiently met.Ensuring effective achievement of process implementation and process adherence. To deliver effective training as per agreed timelines. To champion the process training at all the levels (Blue collars, White collar (FTC), and FTE upgot grade 8). Conduct process training for new hires, up skill training for existing/new verticals/categories or refresher trainings. Thorough knowledge of warehouse functioning processes. Adherence to Training SOP. Knowledge of Content Development an added advantage. Facilitate and conduct periodic refresher trainings on processes. Ability to update self on new processes and master the same. Maintain and share training reports on time. Maintain records of results for training and retraining programs. Obtain Feedback from Participants and maintain a record of the Feedback Scores. Ability to work effectively as a member of a dynamic team. Demonstrate Excellent Platform Skills. Excellent verbal and written communications skills in English. Excellent presentation, organizational, and planning skills. Knowledge of MS Excel/Google Spread sheet, Google slides, Email and G-drive is desirable.Clear understanding of training methodologies & adult learning principles. Strong Communication. English and local language both, Written & Spoken. Ability to communicate in more than two languages would be an added advantage. Knowledge: Basics of Training, Kirpatrick Learning Evaluation Model. Locations: Hoskote (Bangalore), Medchal (Telangana), Chennai (Tamilnadu), Vijwaywada ( Andra Pradesh). Interested candidates can share there CV's to this wats app number: 9148651089.

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2.0 - 5.0 years

0 - 0 Lacs

Bengaluru

Work from Office

Job description Openings for Multiple L&D Roles in Gallagher! We are looking for candidates with a minimum of 4+ years of experience in L&D to join our dynamic team at Gallagher Center of Excellence. 1. Process Trainer: 4-6 years of experience 2. Behavioral Trainer: 4 years of experience 3. Induction Trainer: 4-6 Years of experience Process Trainer & Evolve Trainer Planning for upcoming batches. Responsible for the Team performance. Responsible for quality of the Training, imparted Mentoring and Grooming New Trainers, Team Members and GTT Trainers. Design and maintain various training manuals and workbooks, with particular emphasis on keeping content up to date, through liaison with the supervisor Taking approval for Training Materials from process Heads through GTT members on a semiannual basis. Compile and submit monthly report on training activities and needs on a timely and concise manner Assist in the delivery of formal induction,Pre-process/language training for new hires. Working on Training Reports Weekly, Monthly, Semi Annual and Annual. Manage Domain and Custom Examinations and publish periodic reports. Initiative to improve the Training process. Handling client visits and presentations. Lead Specialist - Experience in behavioral, process training & Induction Training Assist in the delivery of formal induction, Pre-process, Business Overview, Advance Domain and Process Trainings for new hires Working on Training Reports Weekly, Monthly, Semi Annual and Annual • Manage Domain and Custom Examinations and publish periodic reports Planning and conducting Periodic Refresher Trainings for a) Domain Refresher Training (Certifications) b) Domain & Custom Certification Policy Refresher Training Initiative to improve the Training process Handling client visits and presentations Skills and Competencies Excellent written and verbal communication skills Strong people interaction skills Should show sufficient flexibility and maturity to handle pressure situations Should be able to work in a cross-cultural environment Should be an excellent team player Should be flexible for Travelling across locations for Training Purpose (whenever it is required) Should have excellent people management skills Should demonstrate good planning and analytical skill Preferred candidate profile Min Experience of 4+ years induction or Behavioral training. Graduation mandatory Excellent communication skills.

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3.0 - 5.0 years

5 - 13 Lacs

Bengaluru

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mprehensive understanding of the CPI-DS integration design, specifically to support the ECC to IBP integration. Additionally, we would like detailed coverage of key figures, planning corporate trainer

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4.0 - 9.0 years

4 - 6 Lacs

Hyderabad

Work from Office

Responsible for functional direction of agents within the program training classroom environment•Prepare and present training materials through classroom learning•Utilize presentation and facilitation skills including creative training techniques Required Candidate profile Recommend curriculum modifications to Training Manager•May support Instructional Design team in designing and developing training materials call @9716551077 share cv at mamta@emsol.co.in

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1.0 - 5.0 years

4 - 6 Lacs

Thane

Work from Office

We're expanding and seeking talented individuals who bring expertise, unique skills, and a fresh perspective to our dynamic team. If you are driven to make a significant impact, we invite you to apply and embark on a path of professional development and success with Supportio Business Services. Roles & Responsibilities : 1. Design and develop comprehensive training modules to enhance sales techniques, product knowledge, and customer engagement skills. 2. Facilitate workshops, seminars, and one-on-one training sessions for both new hires and existing sales staff to ensure consistent skill development. 3. Work closely with sales managers to identify training needs, align training objectives with sales goals, and address performance gaps. 4. Stay informed about the latest sales strategies, tools, and best practices to incorporate into training programs. 5. Keep detailed records of training activities, participant progress, and feedback to track development and inform future training initiatives. Prerequisite for applying for the position : 1. Are available for full-time in-office employment ( Office Location - Thane, Maharashtra ) 2. Can work from the office and Can join immediately. Working days : Monday to Friday Shift : Night Shift (8:00 PM 5:00 AM IST)

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10.0 - 15.0 years

12 - 18 Lacs

Dahej

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Job Purpose 1. To ensure that all plants follow the site Process Safety procedures released from time to time by HSEF dept. 2. To guide and facilitate the plant personnel in implementing Process safety in their respective plants, so that the process related risks are brought down and maintained within acceptable limits.

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4.0 - 9.0 years

3 - 5 Lacs

Coimbatore

Work from Office

Greetings!!! Openings at Sagility for Process Trainer-Enrollment(US Healthcare) Minimum of 4 years of experience as a Process Trainer in an International BPO. Excellent written and verbal communication skills, with strong interpersonal abilities. Proven experience as a Trainer in an International BPO environment. Strong presentation and Excel skills. Sound knowledge of basic training methodologies. Ability to work in US rotational shifts. Immediate joiners are mostly preferred. Interested candidates can share your resume to anitha.c@sagilityhealth.com

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4.0 - 9.0 years

4 - 7 Lacs

Bengaluru

Work from Office

Dear Aspirants, Greeting from Sagility!!.. Huge hiring for Process Trainers.. Job description: Schedule appropriate training sessions for new and existing employees Stay updated with the best training methods and modules Plan and implement an effective training curriculum Prepare hard copy training materials such as presentations, video module Should train freshers and existing employees in a batch-wise manner Collaborate with management to identify training needs for all employees Review training needs monthly Schedule and perform pre- and-post-training assessments and monitor progress Job Requirements: Must have experience in training multiple and large batches Should have a clear understanding of the Trainer role and must have Proven Coaching abilities Should have strong exposure on TNA/TNI Experience in creating and developing training content such as modules and process SOPs Mandatory Skills: Ideal candidature should have over all 4+ years of experience. Mandatory experience as process trainer on paper should be from the background of international Voice. Desired profile: Excellent communication, presentation, and interpersonal skills. Proven ability to build and maintain strong and effective customer and internal relationships Well versed in Soft Skills and training methodologies Knowledge of US culture Solid knowledge of the latest corporate training techniques Client Management skills Good with MS Office (Excel, Word & Power point) Excellent time management and organizational skills Must demonstrate the ability to work independently & prioritize multiple objectives in a rapidly changing environment Qualifications and Education and Mandatory Requirements: Bachelor's degree is must. Should have good experience on classroom training and prior experience in handling batches of fresher and existing folks Excellent facilitation, coaching (both in the virtual and F2F environment) Should have good exposure on MS Excel, word and PowerPoint Should have excellent English communication skills and facility skills Should be flexible to work in the shifts. Two Way Cab. Looking for Immediate joiners. Interested Candidates can share your updated CV to : anitha.c@sagilityhealth.com Regards, TA Team Sagility

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5.0 - 10.0 years

2 - 5 Lacs

Bengaluru

Work from Office

Roles and Responsibilities Responsibility Statements Conducts training classes for employees on the features and operation of products and technology, client tools, processes, including basic soft skills. Responsible for design and update of basic level training materials and courses based on client or internal needs. Organizes training content in a clear sequence for delivery. Works with subject matter experts to keep content current and effective. Reviews and prepares training resources and materials to deliver classes. Collects training feedback from participants. Conducts "train the trainers" sessions, as necessary. Analyzes, produces, and distributes training reports. Guides other trainers and assigns tasks. Performs other duties as assigned Complies with all policies and standards Business Expertise Understanding of how best teams integrate and work together to achieve company goals.. Impact Impacts own team and other teams when work activities are closely aligned. Suggests improvements to existing processes and solutions to improve efficiencies. Leadership Serves as a team leader and may allocate work. Provides subject matter guidance to junior team members. Problem Solving Ability to problem solve and provide the best outcome for clients and end users. Interpersonal Skills Exchanges ideas and information effectively. Uses tact and diplomacy when communicating. Note: Please bring 2 copies of resume. Contact Person : Sowmya /8125696652 Email: sowmya.dasari@conduent.com Location: ITPL Tech Park Whitefield

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2.0 - 5.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Role & responsibilities *Excellent presentation, facilitation, and public speaking skills, with the ability to engage diverse audiences. *Preparation of TNI and conduct comprehensive evaluations to maximize knowledge retention and enhance overall efficacy. *Onboard new hires and assign them to appropriate training sessions, ensuring timely delivery to the production environment. *Develop and deliver comprehensive training programs based on the business requirements *Assess team member performance to identify areas for improvement and develop glidepath for the new hires *Strong verbal and written communication skills in English *Monitor and manage employee attendance and mandatory training sessions and performance during training and nesting phases *Deliver NHT/ Vertical, Refreshers and Cross trainings sessions *Demonstrated ability to design and develop engaging training materials using various instructional design methodologies *Experience with virtual training platforms (e.g., Zoom, Microsoft Teams) and e-learning authoring tools *Familiarity with Learning Management Systems (LMS) administration *Ability to work independently and collaboratively within a team *Excellent problem-solving and analytical skills *Effective coaching and feedback mechanism required to coach the new hires *Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) *Understanding of adult learning principles and training evaluation methods *Adaptability and a proactive approach to learning and development *EWS and its importance to identify the attrition during the training and nesting phases *Minimum of 1 year of proven experience as a Corporate Trainer, preferably within a multinational or Indian-based organization Bachelor's degree is mandate for this role Intrested Candidates email your CV at sakshi.sakshi@wipro.com with notice period and expected CTC.

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