131 Process Orientation Jobs - Page 2

Job Description Role Overview: Maintenance Managers oversee the maintenance operations of properties, ensuring all systems function efficiently. The Post Sales Services Executive/Manager is responsible for managing the customer journey after the sale is closed. This includes ensuring smooth documentation, payment collection, coordination for registration, possession, and handling customer queries or grievances, collection of maintenance dues on time and resolving maintenance/ upkeep related issues with customers. The role bridges internal teams (legal, accounts, engineering) and customers to ensure a seamless post-sale experience. Key Responsibilities: Develop and implement maintenance procedures and schedules. Supervise maintenance staff and coordinate with external contractors. Monitor and manage maintenance budgets and expenses. Maintain records of maintenance activities and inspection Constant interaction with members for various schemes to ensure timely collection of maintenance dues Ensuring timely reply to member s queries and Prepare all maintenance related MIS and ensure timely compliance of all statutory obligations Key Skills Requirements Strong communication and interpersonal skills Knowledge of real estate industry and legal processes Basic understanding of financial/payment systems Conflict resolution and customer relationship management MS Office proficiency (Excel, Word, CRM tools) Attention to detail and process orientation

About Commercial Banking Group The Commercial Banking Group is responsible for delivering One Axis to clients with a turnover between Rs 10 Crs. to Rs 250 Crs. by offering products and solutions around forex, trade, payments, cash management and tax payments along with retail products like salary, trust services, forex, commercial card, credit cards etc About the Role The Collections team is responsible for monitoring the portfolio for irregularities in various buckets and managing the receivables. A Circle Collections Head works closely with the Circle Head, Centre Heads, RMs and analysts as a part of the collections process. They monitor the irregularities in various buckets like 8 - 30 DPD, 31 - 60 DPD, 61 - 90 DPD and 90+ and then make use of collections strategies relevant to the scenario. Key Responsibilities Responsible for leading the Collections efforts in the designated Circle Ensuring effective monitoring and frequent review of the portfolio and applying relevant collections strategies in adherence to the policy Containment of irregularity levels in various buckets i.e. 8 - 30 DPD, 31 - 60 DPD; 61 - 90 DPD and 90+ Containing incremental NPAs (NPA additions) in the portfolio Triggering legal action on accounts in line with the policy Recoveries/upgrades in coordination with the other teams Providing feedback to Coverage/Product/Risk teams wherever applicable Monitoring accounts appearing irregular due to No Credit, Non-Renewal, Non-submission of stock statements Gathering market intelligence by building a network with collections teams across organizations Qualifications Optimal qualification for success on the job is: CAs/Graduate/Post Graduate Prior experience in managing corporate collections preferred Role Proficiencies For successful execution of the job, the candidate should possess the following: Good communication skills Process orientation Understanding of legal acts and principles #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

About Commercial Banking Group The Commercial Banking Group is responsible for delivering One Axis to clients with a turnover between Rs 10 Crs. to Rs 250 Crs. by offering products and solutions around forex, trade, payments, cash management and tax payments along with retail products like salary, trust services, forex, commercial card, credit cards etc About the Role The Collections team is responsible for monitoring the portfolio for irregularities in various buckets and managing the receivables. A Circle Collections Head works closely with the Circle Head, Centre Heads, RMs and analysts as a part of the collections process. They monitor the irregularities in various buckets like 8 - 30 DPD, 31 - 60 DPD, 61 - 90 DPD and 90+ and then make use of collections strategies relevant to the scenario. Key Responsibilities Responsible for leading the Collections efforts in the designated Circle Ensuring effective monitoring and frequent review of the portfolio and applying relevant collections strategies in adherence to the policy Containment of irregularity levels in various buckets i.e. 8 - 30 DPD, 31 - 60 DPD; 61 - 90 DPD and 90+ Containing incremental NPAs (NPA additions) in the portfolio Triggering legal action on accounts in line with the policy Recoveries/upgrades in coordination with the other teams Providing feedback to Coverage/Product/Risk teams wherever applicable Monitoring accounts appearing irregular due to No Credit, Non-Renewal, Non-submission of stock statements Gathering market intelligence by building a network with collections teams across organizations Qualifications Optimal qualification for success on the job is: CAs/Graduate/Post Graduate Prior experience in managing corporate collections preferred Role Proficiencies For successful execution of the job, the candidate should possess the following: Good communication skills Process orientation Understanding of legal acts and principles #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

About Commercial Banking Group The Commercial Banking Group is responsible for delivering One Axis to clients with a turnover between Rs 10 Crs. to Rs 250 Crs. by offering products and solutions around forex, trade, payments, cash management and tax payments along with retail products like salary, trust services, forex, commercial card, credit cards etc About the Role The Collections team is responsible for monitoring the portfolio for irregularities in various buckets and managing the receivables. A Circle Collections Head works closely with the Circle Head, Centre Heads, RMs and analysts as a part of the collections process. They monitor the irregularities in various buckets like 8 - 30 DPD, 31 - 60 DPD, 61 - 90 DPD and 90+ and then make use of collections strategies relevant to the scenario. Key Responsibilities Responsible for leading the Collections efforts in the designated Circle Ensuring effective monitoring and frequent review of the portfolio and applying relevant collections strategies in adherence to the policy Containment of irregularity levels in various buckets i.e. 8 - 30 DPD, 31 - 60 DPD; 61 - 90 DPD and 90+ Containing incremental NPAs (NPA additions) in the portfolio Triggering legal action on accounts in line with the policy Recoveries/upgrades in coordination with the other teams Providing feedback to Coverage/Product/Risk teams wherever applicable Monitoring accounts appearing irregular due to No Credit, Non-Renewal, Non-submission of stock statements Gathering market intelligence by building a network with collections teams across organizations Qualifications Optimal qualification for success on the job is: CAs/Graduate/Post Graduate Prior experience in managing corporate collections preferred Role Proficiencies For successful execution of the job, the candidate should possess the following: Good communication skills Process orientation Understanding of legal acts and principles #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

About Us SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for managing the collection portfolio (One or Multiple Dues Stages) performance through a team of Vendor Managers, Team Leaders & Tele calling Agents. Role Accountability Formulate strategies for low performing segments/markets and implement the same with vendor sites Guide vendors to design a competitive incentive plan to ensure performance improvement Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region/Channel level in order to identify gaps/issues/red flags and design solutions to fix root causes and highlight the same to relevant teams Share initial advisory with Strategy team on quality of overall portfolio or a particular segment thereof Liason with Strategy and Dialer teams to design appropriate call-service campaigns to cater to the changing needs in the portfolio with a view to ensure overall improvement in the portfolio-performances Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and Arbitration in order to extract on identified accounts and attend all camps as required Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning and portfolio balancing amongst various channel partners Review all vendor productivity metrics to ensure accuracy in vendor payouts Ensure adherence to BCP guidelines and DR drill schedules across all channel partner sites Ensure necessary training /certifications for tele calling staff in line with compliance requirements Ensure adherence to cost targets in tele collections operations Stay abreast of any sudden actions (taken by regulator/Govt/any entity) which may have impact on portfolio performance and update concerned stakeholders in a timely manner Scan the market for industry best practices and analyze internal processes to identify and recommend enhancement opportunities Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all collection operations at channel partner sites Ensure necessary training /certifications for tele calling staff in line with compliance requirements Measures of Success Flow rates as per MOU (into X to 150) Money collected Settlement Loss FTE/NFTE productivity PLI Penetration Tele Retention Rate FTE/NFTE training coverage Budget adherence in tele calling operations Customer complaints volume Cost reduction as per MOU Vendor SLA Adherence No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Knowledge of dialer strategies Experience of managing large distributed vendor teams Competencies critical to the role Stakeholder Management Result Orientation Analytical Ability Process Orientation Market Awareness Problem Solving Skills Qualification Post-Graduate / Graduate Degree in any discipline Preferred Industry FSI

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position Patient Journey Partner Job Location: Kolkata, West Bengal We are seeking candidates to join our team as Patient Journey Partner In this role, you will have the opportunity to make a meaningful impact on patient care by connecting Roche capabilities and resources to co-create solutions with key stakeholders involved in the patient journey. Your role is multifaceted, addressing diverse patient journey needs such as accelerating access to treatments, streamlining decision making. This role is locally embedded in the ecosystem, it is an integrated role, functionally agnostic, (i.e. it does not fit into the traditional concepts of Commercial/Sales or Medical Affairs). The PJP focuses on the importance of bringing the outside in, working with partners to uncover all potential opportunities to transform outcomes for patients, faster. They also bring the inside out, to bring Roche expertise, science and knowledge to the ecosystem. Your Opportunity You will be responsible for end to end management of Top Therapy Area Expert relations and legitimate needs through right identification of challenges, belief, motivators You will be a one point of contact for top accounts of the state. You will be creating and executing strategies for the top public & private accounts, aligning with and support state teams for effective execution of the state strategies, so as to serve and maximize patients with Roche Innovations You will be building relationship with key decision makers in the account Identifying and resolving business issues in top accounts and Implement strategies and drive results for enhancing access to Roche innovations You will be leading collaboration in field through co-creation of solutions for key accounts Who you are You are someone who has a relevant graduate/ post graduate degree in Science with at least 2 years of experience in Oncology (solid tumor) You must exhibit strong collaboration and networking skills, process orientation and alliance management Experience of working in Apollo, TMC, NH, with medical oncologist will be preferred Who we are A healthier future drives us to innovate. Together, more than 100 000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let s build a healthier future, together. Roche is an Equal Opportunity Employer. "

Division - HR Department-HLTW Functional Area-Occupational Health Centre, Gurgaon 2. Reporting Functional reporting to: DPM HLTW Administrative reporting to: DPM-- HLTW Location -Gurgaon/Manesar 3.Background i) Educational Qualification-Essential : Graduate/Diploma 4. Job Role & Responsibilities : Annual Health Checkup- MIS of Annual Health Checkup -All Category Centrally maintaining Record of Annual Health Checkup of 25-to-35-year Manpower Plants. Keeping records of Annual checkup data of Gurgaon Plant Employees Keeping Track of eligible employees for Annual Health Checkup Vs Employee Attended Annual Health Checkup Data collection of annual health checkup and follow up with hospitals to ensure timely delivery of AHC reports. Verification & Payment Processing of AHC Invoices Cost Comparative Analysis & Trend of Expenses. Pre-Employment Medical Check up Coordination in Medical of Regular employees, TW/APP, CW, Student Trainees for Joining. Keeping Record all joining & Medically Fit/Unfit Cases. Health Data of Hazardous Areas Data maintenance & MIS of hazardous areas health checkup Data Updation & Keeping Track of Life Style & Critical Diseases like Hypertension, Diabetes & Stress Echo cases and other diseases. Department CW Attendance, Wages & compliances Preparation of monthly Departmental Roaster of CW Manpower and updation of same in CL01 Contractual System. Verification and updation of CWs Attendance in system Ensure timely disbursement of their salary by service providers. Adherence of working days & Over time Compliances. Automation- To explore Hospital menu in HR Assist Application & add various welfare benefits in application. Implementation of changes in application & System with support to IT team. Purchase orders and payment advice for the medicines purchased for OHC. Inventory of OHC Assets/Record Room Coordination of Health Talks of Specialist 5.Competency Requirements Technical/ Functional: Proficiency in Data Management & Computer Operations 6.Behavioral: Team player Good at people management with process orientation Networking skills Excellent Verbal & written Communication skills Good Analytical & Problem-solving skills Customer obsession - Cool, Calm, composed

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position Patient Journey Partner Job Location: Kolkata, West Bengal We are seeking candidates to join our team as Patient Journey Partner In this role, you will have the opportunity to make a meaningful impact on patient care by connecting Roche capabilities and resources to co-create solutions with key stakeholders involved in the patient journey. Your role is multifaceted, addressing diverse patient journey needs such as accelerating access to treatments, streamlining decision making. This role is locally embedded in the ecosystem, it is an integrated role, functionally agnostic, (i.e. it does not fit into the traditional concepts of Commercial/Sales or Medical Affairs). The PJP focuses on the importance of bringing the outside in, working with partners to uncover all potential opportunities to transform outcomes for patients, faster. They also bring the inside out, to bring Roche expertise, science and knowledge to the ecosystem. Your Opportunity You will be responsible for end to end management of Top Therapy Area Expert relations and legitimate needs through right identification of challenges, belief, motivators You will be a one point of contact for top accounts of the state. You will be creating and executing strategies for the top public & private accounts, aligning with and support state teams for effective execution of the state strategies, so as to serve and maximize patients with Roche Innovations You will be building relationship with key decision makers in the account Identifying and resolving business issues in top accounts and Implement strategies and drive results for enhancing access to Roche innovations You will be leading collaboration in field through co-creation of solutions for key accounts Who you are You are someone who has a relevant graduate/ post graduate degree in Science with at least 2 years of experience in Oncology (solid tumor) You must exhibit strong collaboration and networking skills, process orientation and alliance management Experience of working in Apollo, TMC, NH, with medical oncologist will be preferred

About Us At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Manage channel partners handling tele calling responsibilities for the assigned Collections portfolio. Role Accountability Execute collection strategy for the site, track performance and give inputs to PM Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region / Channel level in order to identify gaps/issues Strategise and segment portfolio churning on dialer prioritizing at various cuts in terms of Payment due date / Occupation segment / billing cycle / Geography / CM & NM / any new product-variants to improve efficiencies and performances Conduct call sampling across portfolio segments in line with the call listening framework and share observations on call and portfolio quality with concerned stakeholders Manage the uptime for all SBI Card collection systems at the vendor site to ensure uninterrupted production and coordinate with Internal stake holders to ensure business continuity in the event of downtime of vendor CRM / Dialer systems /Telecom resources Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and arbitration in order to extract on identified accounts and attend all camps as required Ensure Field-referral rates are in line with business-targets by identifying right sets of accounts for TC-retention as well as Field referral, adopting a segmented approach basis past delivery-trends Analyze action codes on daily basis and propose action plan to improve performance and right identification of field referral Ensure necessary training /certifications for tele calling staff in line with compliance requirements Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all collection operations at channel partner sites Track performance of all agents on key performance metrics daily to identify any adverse trends either or performance or call-quality or in disciplined behavior e. g. frequent late-logins, uninformed/unplanned leaves, low TOS, non-adherence to compliance guidelines, etc. and take suitable remediation measures Manage agency payouts in line with the business SLA model and ensure billing within defined timelines; Keep track of accuracy in different components of agency payouts--Actual Headcount deployed; PRI Lines, Contest, Team Engagement, etc. Measures of Success Resolution Rate Normalisation Rate Roll back rate KP targets PLI penetration Money collected NFTE productivity Tele Retention rate NFTE training coverage Customer complaints volume Vendor SLA adherence No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Knowledge of dialer strategies Experience of managing large distributed vendor teams Competencies critical to the role Stakeholder Management Result Orientation Process Orientation Problem Solving Skills Qualification Post-Graduate/Graduate in any discipline Preferred Industry Credit Card

Vestas is the world leader in wind technology and a driving-force in the development of the wind power industry. Vestas core business comprises the development, manufacture, sale, marketing, and maintenance of Wind Turbines. Come and join us at Vestas! People & Culture > Global Health, Safety & Environment > HSE Strategy and Change Management The HSE department is focused Supporting and empowering vestas to build HSE Capacity at every level of the organization. It is our goal to ensure that every leader and employee has access to the necessary tools, systems and processes to ensure everyone goes home safely every day. Responsibilities Ensuring program of work is clearly linked with HSE tactical plan and broader Vestas strategy Ensure there is a clear HSE project and initiative reporting and tracking framework Develop and maintain all HSE Tactical initiative project management plans ensuring all plans have required objectives, work breakdown structures, clear deliverables, and budget allocation Ensuring strategic view over the set of projects, including definition of measurable expected results or strategic points of impact Establish and facilitate annual HSE cycle ensuring dates and timing for all HSE summits, board meetings and any other corporate activities are captured, tracked and timelines met Facilitate the communications mechanisms across the broad HSE team Assist in the coordination of information and when required support in the preparation of key presentations for specific ExM, Board, Workers Council and any other Adhoc Global scheduled presentations and from time to time, assist with the co ordination of key HSE awareness events Qualifications 3 years of project portfolio management experience with relevant degree in HSE, engineering, or business Experience in an operational environment, working with geographically dispersed teams Experience in developing and maintaining work program structures and tools, preferably in a matrix operating structure As our corporate language is English, fluency in English is required, both verbally and in writing Competencies Well structured approach and the ability to deliver against tight timeframes As a person, you are professional and dedicated by nature with a solid sense of quality. You are flexible with a proactive approach. You thrive in a complex environment, surrounded by good colleagues across the value chain You have a natural attention to detail and follow up to make sure different initiatives are on track Must be a skilled communicator and ability to work independently, while maintaining efficient alignment to agreed directions and intent Strong analytical skills and process orientation, including data analytics and report development Demonstrable understanding of SharePoint site development and systems management Demonstrable understanding of risk frameworks and associated supporting systems What we offer We offer you an exciting and very stimulating job with excellent opportunities for professional and personal development within the renewable energy industry. You will have a unique opportunity to set your mark within an essential area in Vestas. You will be an integral part of an international team, where everyone wants to make a difference. Additional Information Your primary location will be in Chennai, IN or Taiwan. Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date. Please be advised to apply on or before 31st July 2025. BEWARE - RECRUITMENT FRAUD It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https: / / www.vestas.com / en / careers / our-recruitment-process DEIB Statement At Vestas, we recognise the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future. About Vestas Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. With 30,000 employees globally, we are a diverse team united by a common goal: to power the solution - today, tomorrow, and far into the future. Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives.

About the company At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning development framework Role Purpose Responsible for handling of Inbound calls / outbound from Credit Card holders to resolve customer services requests, complaints queries as per agreed SLAs. Role Accountability Provide servicing to customers ensuring optimum service levels to enhance customer experience Achieve targets on a daily basis like AHT, Productivity, Cross sell (S2S), retention, First call resolution, Voice call quality, CSAT, ensuring compliance to business policy, processes and procedures Provide real-time inputs and raise red flags on process gaps, ensuring minimal repeated errors on escalations Ensure maintenance of TAT of resolution across sub-processes Ensure process documentation and compliance adherence Measures of Success FRT(First Response Time) Rate Real time resolution rate Quality, Productivity with accuracy, Adherence to Process TATs, Zero Avoidable Escalation Process Improvement through RPA Schedule adherence AHT Productivity Process Adherence as per MOU Technical Skills / Experience / Certifications Knowledge of customer service processes Competencies critical to the role Stakeholder Management Problem Solving Process Orientation Detail Orientation Qualification Graduate in any discipline Preferred Industry FSI

About Us At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI

About Us At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI

We are a passionate group of people focused on making financial services accessible to every Indian through a multi-product platform. Each day, we help millions of customers take charge of their financial journey. Customer obsession is in our DNA. Every product, every design, every algorithm down to the tiniest detail is executed keeping the customers needs and convenience in mind. Our people are our greatest strength. Everyone at FinalReview.in is driven by ownership, customer-centricity, integrity and the passion to constantly challenge the status quo. Are you as passionate about defying conventions and creating something extraordinary as we are? Let s chat. Every individual deserves the knowledge, tools, and confidence to make informed financial decisions. At FinalReview.in, we are making sure every Indian feels empowered to do so through a cutting-edge multi-product platform offering a variety of financial services. Our long-term vision is to become the trusted financial partner for millions of Indians. Our culture enables us to be what we are India s fastest-growing financial services company. It fosters an environment where collaboration, transparency, and open communication take center-stage and hierarchies fade away. There is space for every individual to be themselves and feel motivated to bring their best to the table, as well as craft a promising career for themselves. The values that form our foundation are: Key Role & Responsibilities Interacting with senior stakeholders including department heads/ CXO and expected to drive projects independently with senior management stakeholders & also collaborate with teams to drive impact and results Partner with business/product management teams, identify and track appropriate performance measures, key performance indicators, and associated drivers Work with engineering and research teams on designing, building, and deploying data analysis systems for large data sets and extracting meaningful insights for Business, Marketing, and Product Create algorithms to extract information from large data sets Establish scalable, efficient, automated processes for model development, model validation, model implementation, and large-scale data analysis Develop metrics and prototypes that can be used to drive business decisions Provide support for Sr Management reviews and Investor meetings at regular intervals Design scorecards for business units and automate reports for internal and external stakeholders. Key Skills & Experience: 5-8 Years of relevant Analytics experience. Highly Proficient with SQL Familiar with Data Visualization tools like Tableau, Power BI, Looker Studio, etc. Strong problem-solving ability. The candidate needs to exhibit structured thinking, strong Analytical Skills, Process Orientation, pro-activeness, and the ability to take ownership of projects. Strong Leadership and Project Management skills Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

Roles and Responsibilities: Perform tasks such as securing and booking venues, liaising with clients and suppliers, negotiating pricing, and managing logistics. Develop and implement event plans and concepts in collaboration with stakeholders. Handle budgeting, invoicing, and financial reconciliation after each event. Spearhead fundraising and sponsorship sales for events securing financial support from companies, organizations, and individuals. Develop and submit sponsorship proposals and follow up to maximize fundraising opportunities. Manage relationships with vendors, sponsor companies, and stakeholders. Update senior management on progress and performance against fundraising goals. Manage event branding and communication to align with Go Dharmics mission and fundraising targets. Develop event feedback surveys and handle post-event reports. Obtain necessary permits and manage related documentation. Handle event-risk management and health-and-safety compliance. Skills and Qualifications: Degree in Events Planning, Public Relations, Communications, Hospitality, or related field. Communication, interpersonal, and marketing skills especially related to securing sponsorships. Project management experience with strong organizational skills and ability to handle multiple tasks. Ability to work under pressure while honoring timelines and financial goals. Proficiency in event-related software and technology; tech-savvy and adaptable. Ability to handle confidential matters with discretion and professionalism. Willingness to work with a Charity Organization and contribute toward its financial sustainability. Collaborative team player with strong leadership skills. Excellent time management and high attention to detail.

About Us SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI

About Broadway: At Broadway, we are reimagining the modern retail experience. With our premium departmental stores housing a diverse range of brands, we focus on curating elevated experiences for the modern, digital-native consumer. Our people are our biggest asset, and we believe in building a workplace where talent can thrive. Role Overview: We are looking for an energetic, detail-oriented, and execution-driven Assistant Manager - People Team to join our HR team based in Mumbai. This role will be pivotal in managing end-to-end payroll, statutory compliance, data management, HR operations, and reporting across all store locations. The incumbent will work closely with Store HRs and Corporate teams to ensure seamless and accurate HR processes, while not being directly involved in hiring. Key Responsibilities: Payroll & Compliance: Manage and execute monthly payroll processing for store and corporate employees. Ensure 100% compliance with statutory regulations (PF, ESIC, PT, LWF, Income Tax, Shops & Establishments Act, etc.). Handle timely filings, audits, inspections, and liaison with statutory bodies or consultants as required. Partner with finance for payroll reconciliations, audits, and reporting. HR Operations & Data Management: Maintain and update HRIS and master data across employee lifecycle events (joining, exits, transfers, promotions, etc.). Ensure accurate and up-to-date records for audits, compliance checks, and internal reporting. Drive automation and process improvement initiatives within HR operations. Reporting & MIS: Prepare periodic and ad-hoc HR reports, dashboards, headcount trackers, and analytics for management reviews. Ensure accuracy and timeliness in MIS shared with leadership and functional stakeholders. Store HR Collaboration: Act as a single point of contact for Store HRs for any HR operations, payroll, or compliance-related matters. Align with Store HRs on monthly inputs, audits, documentation, and policy adherence. Provide guidance and support on policy interpretation and implementation at store level. Audits & Documentation: Ensure proper documentation of HR policies, procedures, and compliance certificates. Prepare and support internal and external HR audits. Desired Profile: 3-5 years of experience in HR operations/payroll/compliance, preferably in a multi-location setup. Sound knowledge of Indian labor laws, statutory compliance, and payroll processing. Proficient in MS Excel, HRIS systems, and reporting tools. Strong attention to detail, process orientation, and stakeholder management. Ability to handle multiple stakeholders and work in a fast-paced environment. Self-starter with excellent problem-solving skills. Strong verbal and written communication skills.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world s leading brands including HSBC, Chipotle, and Virgin Media use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences. At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. Overview: You will report to the Director of Revenue, rolling up under the Chief Accounting Officer org. As part of LivePersons Revenue Accounting Team, youll be at the forefront of revolutionizing accounting practices. We prioritize automation and agility, driving efficiency in revenue reporting through collaborative use of cutting-edge tools and technologies. While Python and advanced analytics are part of our toolkit, our focus extends beyond any single language or platform. Our team embraces a data-first approach and upholds the highest standards of integrity. Working closely with data analysts, we continuously refine processes, leveraging automation to streamline operations and deliver actionable insights. As a member of our dynamic team, youll immerse yourself in a culture of continual learning and growth, with ample opportunities for cross-training. Join us in reshaping the future of revenue accounting in the tech industry, where your dedication to innovation and efficiency will thrive in an environment of collaboration and progress. This is a hybrid role based at our Magarpatta, Pune office, offering a flexible work arrangement. You will: Support the execution and completion of the global monthly, quarterly and year-end accounting close processes for revenue and preparation of relevant sections of the financial statements in accordance with US GAAP. Review revenue contracts, modifications, and terminations to ensure revenue is recorded, following ASC 606 requirements. Identify, analyze, and apply technical guidance related to software and SaaS revenue recognition, overseeing accounting policies and memos related to revenue. Develop and maintain internal controls to ensure compliance with Sarbanes-Oxley 404. Be a liaison with external auditors relating to the closure of revenue accounting matters and annual audits and quarterly reviews. Evaluate processes, and drive system implementation and enhancements including integrations from Salesforce, Zuora, RevPro, and SAP for process improvements. You have: Degree in accounting, active CPA license preferred, but not expressly required 3-5+ years of progressive accounting experience, Big 4 or other public accounting experience required Experience with ASC 606 Revenue Recognition or IND as 115 revenue from contracts with customers SaaS experience required Advanced Excel skills (formula design, pivot tables, charts) Data collection and modeling, what-if scenarios and experience managing large sets of data Demonstrated experience to be a real systems thinker with excellent process orientation Benefits: Health: medical, dental, and vision Time away: vacation and holidays Equal opportunity employer Why you ll love working here : As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, were very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. Belonging at LivePerson: We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection. ***The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates personal and financial information. This phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets. Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson employee with an @ liveperson.com email address. LivePerson does not ask for personal or financial information as part of our interview process, including but not limited to your social security number, online account passwords, credit card numbers, passport information and other related banking information. If you have any questions and or concerns, please feel free to contact recruiting-lp@liveperson.com

Date 21 May 2025 Location: Coimbatore, TN, IN Company Alstom Req ID:484414 Could you be the full-time Manufacturing Engineering Lead in Coimbatore, TN were looking for All about you We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead, weve listed some that we think will help you succeed and grow in this role: Degree in Mechanical, Electrical, or Industrial Engineering Minimum 10 years of industrial experience in Line Layout, Jigs & Fixtures development, workstation design and line efficiency improvement in the auto or railway industry A Lean Six Sigma Green Belt certification (preferred) Experience in Lean Manufacturing and Six Sigma tools Analytical and decision-making skills Strong process orientation and strategic planning capabilities Ability to influence, lead change, and work collaboratively as a team player Proficiency in English and familiarity with IT tools such as Microsoft Excel and PowerPoint Your future role Take on a new challenge and apply your manufacturing and process improvement expertise in a cutting-edge field. Youll work alongside collaborative, innovative, and results-driven teammates. You'll play a pivotal role in designing and proposing the best manufacturing processes from upstream to downstream, ensuring a smooth flow of activities to help manufacturing meet daily objectives. Day-to-day, youll work closely with teams across the business (Manufacturing, Industrialisation, Quality, Sourcing, and Supply Chain), manage capacity and equipment requirements, and drive continuous improvement initiatives, among other responsibilities. Youll specifically take care of deploying industrial strategies to mitigate bottlenecks and piloting industrialization in close collaboration with the Technology Transfer team, but also support line balancing, workforce efficiency, and lean deployment. ReportingME Lead > ME Manager > Site PME Head Well look to you for: Managing bottlenecks and critical equipment capacity Driving PFMEA (Process Failure Mode and Effects Analysis) Overseeing capacity management for Cable Cutting, Looms, and Cabinets aligned with S&OP Defining CAPEX/OPEX requirements, supplier discussions, delivery, and handover Leading industrial strategies to meet QCD (Quality, Cost, Delivery) commitments Supporting technology transfer with line design, jigs and fixture requirements, capacity planning, and ergonomics Identifying risks, maximizing savings, and ensuring process improvements Deploying APSYS (Alstom Production System) to achieve level 3 maturity Ensuring the quality of technical know-how transfer, including training and validation of manufacturing processes Things youll enjoy Join us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. Youll also: Enjoy stability, challenges, and a long-term career free from boring daily routines Work with new security standards for rail signalling Collaborate with transverse teams and helpful colleagues Contribute to innovative projects Utilise our inclusive and flexible working environment Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your development, through award-winning learning Progress towards leadership or specialized roles in manufacturing engineering Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, youll be proud. If youre up for the challenge, wed love to hear from you! Important to note As a global business, were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone. Job Type:Experienced

About Us At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose The role is responsible for conducting AML Watchlist Screening and Transaction Monitoring Alert Remediation and effective identification of transaction frauds as well as money laundering instances. Role Accountability Investigate and assess alerts for potential money laundering risk, ensuring efficient identification and monitoring of suspicious transactions Resolve system generated alerts as per TAT with complete process understanding. 100% coverage of monitoring of all suspicious transactions Follow Standard operating procedure for wing to wing closure of an alert including Alert Review, Updation of Comments, Alert Allocation, resolve an alert, Report updation in watchlist screening process Prepare preliminary report for high value refund cases by accessing core banking systems as necessary and share with AML lead for actioning Closely monitor suspicious transaction trends, customer behavior patterns and process/platform gaps to identify improvement areas and highlight the same to TL Participate in implementation of digitization/process enhancement initiatives by performing UAT and sign off Participate in periodic DR drills and conduct validation checks as necessary to ensure compliance Measures of Success Timely closure of daily alerts Timely and accurate regulatory report preparation QA scores above agreed internal thresholds Timely and accurate MIS/business dashboard preparation Process adherence as per MOU Technical Skills / Experience / Certifications Knowledge of AML processes & tools (World check/SAS/Actimize/Livingston etc. ) Knowledge of interpreting Dow Jones watchlist & news from an AML standpoint IIBF/CAMI Certification preferred Competencies critical to the role Analytical Ability Detail Orientation Decisiveness Process Orientation Market Awareness Qualification Graduation in any discipline Preferred Industry FSI / Any

About Us At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI

About the company At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Lead the Application Fulfilment Process at Regional Level (North, East, South & West) for Retails Sales Teams across Telecalling, POS / Strorefront, eApply Channels & SPRINT. Lead field Curing process for KYC deficient onboarded customers through eKYC. Role Accountability Drive achievement of application fulfilment, TAT & budget adherence targets for the assigned territory, managing a distributed team of permanent and contracted employees Monitor updation of pre-consented leads on Lead Managenent System by the team, which are fed into telecalling center databases Ensure adherence to internal policies and regulatory compliances, taking prompt corrective action in case of deviation Conduct re-verification of declined cases to gather necessary inputs for restarting them Track performance, quality and productivity metrics related to fulfilment processes to prepare periodic MIS reports and identify enhancement opportunities Drive adoption of new tools/ processes in the team/region to improve efficiencies and save costs Support implementation of process related changes to check potential frauds & data leakages in assigned territory Measures of Success Fulfilment Ratio of applications (% of total). Cost of Fulfillment per application. NFTE Productivity Target & Fulfilment TAT New Accounts Generation for OLA & Paytm RTB % for OLA & Paytm dispatched applications Post fulfilment approval rate for OLA & Paytm Fulfilment & new accounts generation of OLA & Paytm applications Fulfilment Ratio of STP (Sprint) Applications Fulfilment Ratio of Add-on Appointments Count of OVD Cases cured through eKYC Technical Skills / Experience / Certifications Knowledg of credit card sales, distribution, and fulfillment process Competencies critical to the role Stakeholder Management Result Orientation Process Orientation Detail Orientation Qualification Graduate/PG (Preferrably) from any recognized and reputed Institute Preferred Industry BFSI/Telecom/Any retail sales FMCG, CD etc.

About Us At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI

Role Responsibilities: Respond to customer queries via voice, chat, and email channels Resolve routine and complex issues with professionalism Participate in training and upskilling programs Escalate concerns per escalation matrix and follow up Key Deliverables: Consistent achievement of service quality benchmarks Effective use of internal systems for issue tracking Adherence to shift and work discipline protocols Maintain positive customer satisfaction metrics

Position: QA Manager Experience: 7 to 8 Years Location: Bangalore (Work from office) Type: Permanent Company Overview: Cross Identity (www.crossidentity.com ) is a leading provider of Identity and Access Management (IAM) solutions for small, medium, and mid-market organizations. Our solution empowers organizations to manage user access and authorization across all their systems, applications, and devices while maintaining the highest standards of security and compliance. We are dedicated to helping our customers achieve their digital transformation goals, and our innovative solutions have earned us a reputation as a trusted brand in the IAM space. Job Description: The QA Manager with 7 to 8 years of experience to lead our QA team and collaborate closely with the development team for an enterprise-grade IAM product. The ideal candidate should have strong technical knowledge, excellent leadership skills, and a solid understanding of authentication, security protocols, and product quality lifecycle. Roles/Responsibilities: Lead and mentor a team of QA engineers. Assign tasks, conduct reviews, and ensure timely delivery. Define QA team goals aligned with product objectives. Define and implement QA strategies, test plans, and processes. Drive both manual and automation testing. Manage test planning, execution, and reporting. Own the defect management lifecycle and traceability matrix. Act as a bridge between QA and Development teams. Ensure feature readiness through crossfunctional coordination. Validate and test core IAM features: SSO, MFA, federation, LDAP, OAuth2, SAML, RBAC, etc.(Good to have) Ensure security, compliance, and performance aspects are tested. Oversee regression and vulnerability testing for IAM modules. Guide automation efforts using Selenium, Cypress, Postman, or similar tools. Oversee API testing, performance/load testing (e.g., JMeter). Create and track QA metrics: test coverage, defect leakage, test pass percentage, etc. Report quality risks and recommendations to leadership. Work closely with Product Owners, DevOps, Security, and Support teams. Provide regular status updates and lead QA related discussions in review meetings. Skillset: Good experience in Enterprise-scale Web & Cloud Application Testing Knowledgeable of automation tools and frameworks such as selenium, protractor, and testNG. Experienced in using various bug tracking, source control, and build release tools, like JIRA, SVN, GIT, Bugzilla Strong understanding of SQL, HTML, CSS, JS, Spring, Hibernate, XML, HTTP protocol, Shell scripting, IE Developer tools, and code profiling tools like jProfiler. Ability to adapt and willingness to learn new technology or techniques. Organized and process-oriented individual with the ability to maintain excellent process/testing/build release documentation and reports. Analytical skills, problem-solving, and decision-making skills. Should have a deep understanding of Agile principles, Scrum methodology, and other Agile methodologies to facilitate the team's adoption of Agile practices and processes. Organizational and privatization skills and the ability to balance multiple projects within tight timelines. Strong written and oral communication, collaboration, and influencing skills to drive change across business units. Communicate with all levels within the organization. Should have excellent leadership and interpersonal skills to guide and motivate team members, foster team collaboration, and promote a culture of continuous improvement.