1876 Process Optimization Jobs - Page 2

You will be an Executive in the Production department at SAVA Healthcare, a rapidly growing pharmaceutical company in India. The company has a global presence and operates manufacturing units in Surendranagar, Malur, and soon in Indore. As an Executive at the Surendranagar Plant, your primary responsibilities will include overseeing production activities, ensuring compliance with GMP and FDA regulations, optimizing processes, leading a production team, managing documentation and reporting, maintaining compliance with safety regulations, and monitoring inventory levels. In terms of Production Management, you will be tasked with supervising and coordinating the production team to meet schedules and targets, optimizing the use of resources and equipment, monitoring processes, and making adjustments to meet changing demands efficiently. You will also be responsible for ensuring that all production activities adhere to GMP and FDA regulations, conducting regular inspections and audits to maintain quality standards, and addressing any quality issues that may arise during production. Process Optimization will be a key aspect of your role, where you will identify areas for improvement in production processes, implement changes to enhance efficiency and reduce waste, and collaborate with other teams to optimize equipment performance and product quality. Team Leadership will also be essential, as you will lead, train, and mentor production staff, conduct performance evaluations, and foster a positive work environment. Documentation and Reporting will require you to maintain accurate records of production activities, prepare regular reports on production performance, and ensure compliance with regulatory requirements. Safety and Compliance will be paramount, as you will oversee that all production activities adhere to safety regulations and company policies, conduct safety training, and investigate any accidents or incidents. Inventory Management will also fall under your purview, where you will monitor inventory levels, coordinate with procurement for timely availability of materials, and implement measures to minimize stockouts and excess inventory. To qualify for this role, you should have a Bachelor's degree in Pharmacy, Chemistry, Engineering, or a related field, along with 3-5 years of experience in pharmaceutical manufacturing or a similar production environment. Strong knowledge of GMP, FDA regulations, and pharmaceutical manufacturing processes, as well as proven experience in managing production teams and processes, will be crucial. Effective problem-solving, organizational, time management, communication, and leadership skills are also essential for success in this role. Please note that this position will require you to work in a pharmaceutical manufacturing plant environment with potential exposure to chemicals, noise, and varying temperatures. Flexibility in working shifts, including weekends and holidays, occasional travel for training or meetings may also be necessary based on the production schedule.,

As a Key Account Manager for Fintech and Strategic partnerships, your primary responsibility will be to manage and nurture relationships with key partners and internal stakeholders. You will work closely with them to develop solutions and orchestrate collaborative journeys. Your role will involve ensuring smooth onboarding processes, including negotiating contracts, legal closures, and identifying opportunities to leverage mutual strengths. Additionally, you will be responsible for process enablement, establishing workflows, and driving adoption within respective business units. Collaborating with multiple stakeholders, you will contribute to the creation and implementation of new processes related to FLDG partnerships. Your role will also involve digitizing existing pre-approved prospects through various channels and exploring strategic partnerships for business growth, process optimization, and enhancing customer propositions. Furthermore, you will focus on digitalization and process enablement to increase the customer value proposition. In this role, you will be expected to troubleshoot issues, provide solutions, and optimize costs related to internal processes. Your educational background should include a Post Graduate or Graduate degree in any discipline. If you are looking for a dynamic opportunity to manage key accounts, drive strategic partnerships in the Fintech industry, and enhance customer value propositions through digitalization and process optimization, this role might be a perfect fit for you.,

As the Head of Fulfillment & CX at ShopDeck, you will play a pivotal role in driving trust and retention through seamless fulfillment and exceptional customer experience. Your primary focus will be on architecting and scaling a reliable fulfillment and support infrastructure that sets new industry standards in e-commerce enablement. Your responsibilities will encompass building a world-class fulfillment infrastructure that ensures optimal delivery performance across all categories while balancing cost, reliability, and speed. You will be tasked with designing and implementing a customer experience engine that enhances loyalty through responsive support, efficient issue resolution, and data-driven improvements to NPS and repeat purchase rates. To achieve scalability, you will lead the recruitment, structuring, and coaching of high-performing teams across fulfillment, support, and reverse logistics. Developing and implementing standardized operating procedures, real-time dashboards, and feedback mechanisms will be essential in driving process efficiency and performance metrics within the organization. Collaborating closely with the Product & Tech teams, you will drive the development of internal tools that automate operations and provide actionable insights. Your role will also involve spearheading initiatives to reduce turnaround times, enhance resolution speed, and prevent operational failures, thereby ensuring a tech-led operational engine that can scale effectively. The ideal candidate for this role should possess 4-7 years of work experience with a Tier-1 educational background from top institutions. Previous experience in scaling operations, customer experience, and fulfillment in e-commerce, D2C, logistics, or retail sectors will be advantageous. A holistic approach focusing on cost management, SLA adherence, customer experience, and retention strategies is crucial, along with a strong emphasis on execution, process optimization, and agility. At ShopDeck, you will have the opportunity to make a significant impact by enabling hundreds of sellers to expand their online presence. You will be encouraged to innovate fearlessly, experiment with new ideas, and collaborate with a diverse team of passionate individuals in a culture that values both personal growth and bold problem-solving. If you are a driven professional who thrives on challenges and is eager to contribute to a dynamic and forward-thinking company, ShopDeck welcomes you to join our team and be part of our exciting journey towards shaping the future of e-commerce fulfillment and customer experience.,

About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the worlds underserved businesses to a rising global economy. Were a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories. By taking the complexity out of the financial workflowsincluding everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligencewe give businesses the tools they need to work efficiently worldwide and grow with confidence. Responsibilities Lead and manage a team of talented shared services/operations professionals, ensuring high levels of engagement, productivity, and quality Build solid knowledge and ownership of operational processes within the team Develop and implement strategies to optimize shared services processes across the employee life cycle, including onboarding, payroll, and invoicing Focus on improving customer satisfaction through process excellence Support process standardization, automation, and continuous improvement initiatives in collaboration with product teams Monitor SLAs and key performance indicators (KPIs); implement action plans to address areas of concern Balance team health and productivity while ensuring compliance with regulatory requirements and internal policies Manage relationships with internal teams and external service providers globally Develop and implement training and development programs to enhance team skills and capabilities Participate in annual budget planning and monitor expenses to ensure adherence to budgetary constraints Oversee the performance of shared service systems, tools, and technologies Maintain strong operational controls and assess/mitigate associated risks Required Skills/Abilities Bachelors degree in Business, Operations Management, or a related field 812 years of experience in operations management, with a focus on payroll, shared services, and process optimization Proven track record of improving key metrics and achieving KPI goals Strong ability to work independently with a proactive, results-driven mindset Excellent written and verbal communication skills in English Strong interpersonal skills with the ability to effectively communicate across teams Demonstrated experience in leading and managing teams Experience collaborating with cross-functional teams and managing relationships with internal stakeholders and external service providers Strong analytical and problem-solving skills Experience in a startup or high-growth organization is a plus The Payoneer Ways of Working Act as our customers partner on the inside Learning what they need and creating what will help them go further. Continuously improve Always striving for a higher standard than our last. Do it. Own it. Being fearlessly accountable in everything we do. Build Each Other Up Helping each other grow, as professionals and people. If this sounds like a business, a community, and a mission you want to be part of, apply today. We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis. Show more Show less

Job Title Manager Procurement Center of Excellence Job Description JOB DESCRIPTION - MANAGER PROCUREMENT CENTER OF EXCELLENCE Introduction Vanderlande is seeking a Manager for our Procurement Center of Excellence (CoE) to manage the build-up and development of our CoE, reporting into the Head of Procurement Operations & CoE. As manager Procurement Center of Excellence you will champion the development of procurement best practices and standards, driving excellence across the organization. The focus of your team will be to provide comprehensive support in RfX processes, contract administration, performance management and reporting, category-specific market insights, and supplier onboarding. Your leadership will be key to fostering innovation and strategic alignment in our procurement processes. Our global procurement organization enables our projects and business functions by maximizing value and minimizing risks via the procurement of goods and services in the most smart, cost-effective and sustainable way. We ensure a resilient and competitive supplier ecosystem and aim to advance towards best-in-class practices, and ensure the organization is efficient, effective, and future-proof. Furthermore, our procurement organization plays an important role in Vanderlande&aposs transformation from an Engineer-to-Order (ETO) to a Configure-to-Order (CTO) business model. This new model aims at enhancing value for its customers through increased standardization, scalability, and more competitive solutions. What will you be doing In your role as Manager within our Procurement Center of Excellence, you&aposll be a change champion, responsible for setting up a new team and supporting the Head of CoE and Proc. Ops with the establishment of the CoE as a new entity within Vanderlande. You will lead a team committed to providing expert support and guidance to demand and supply management functions. Collaborating with global and regional stakeholders, your team will identify areas for process optimization and ensure the alignment of CoE activities with organizational goals. Your role is crucial in facilitating knowledge sharing and fostering a culture of continuous improvement, aimed at enhancing the efficiency and quality of the support to demand and supply management teams. Responsibilities Provide leadership in managing the build-up and development of the CoE ensuring alignment with organizational objectives and seamless operations across different locations Guide and mentor team members in the CoE, promoting professional growth and fostering a collaborative environment Lead your team to provide comprehensive support in RfX processes, contract administration, performance management and reporting, category-specific market insights, and supplier onboarding Oversee the implementation of strategies to enhance the efficiency and effectiveness of CoE support activities, focusing on best practices, innovation and continuous improvement Collaborate with global stakeholders to understand business needs and drive initiatives that align CoE activities with Vanderlandes strategic goals For your team, support the definition of KPIs, and report on performance to ensure transparency and alignment with business objectives Oversee training programs to enhance procurement skills and knowledge, driving professional development What do we ask from you To be successful in this role, you should have Extensive experience (10+ years) In leading teams or similar strategic support functions within complex and international environments, preferably for Procurement or Supply Chain functions Proven experience and willingness to build a new organizational unit with a global footprint, demonstrating entrepreneurial skills such as visionary thinking, adaptability, and problem-solving Proven ability to develop and implement strategies that enhance organizational support capabilities and align with broader business goals Strong leadership skills to inspire and develop a high-performing team, nurturing talent and promoting professional growth Analytical mindset to leverage data and insights for strategic decision-making and process optimization Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders What does success look like CoE activities effectively support and enhance Vanderlandes global demand and supply management objectives, integrating seamlessly with organizational strategies The CoE is established as the go-to partner within the procurement organization, providing essential expertise and support to drive procurement excellence Strong partnerships with global stakeholders are in place to drive alignment and support data-driven decision-making About The Team The Procurement Center of Excellence (CoE) team at Vanderlande is a dynamic group of professionals dedicated to providing strategic support and enhancing demand and supply management capabilities. Comprising diverse roles such as RfX Specialists, Contract Administration Specialists, Reporting Specialists, Procurement Finance Analysts, Market Insight Analysts, and Supplier Onboarding Specialists, the team collaborates closely with the demand and supply management teams to deliver high-quality support and insights. Operating across global and regional centers, our team thrives on collaboration, continuous learning, and a commitment to excellence, making a significant impact on the organizations success. About Vanderlande Vanderlande is the global market leader for future-proof logistic process automation at airports and in the parcel market. Furthermore, we are also a leading supplier of process automation solutions for warehouses, which seamlessly integrate innovative systems, intelligent software and life-cycle services. At Vanderlande, you can develop your career, satisfy your ambitions, aspire to new heights, while enjoying personal growth and thriving on achievement. Contact Are you interested in the position of manager Procurement Center of Excellence Then apply now! For more information about the position, please contact [recruiter&aposs name + telephone number]. Diversity & Inclusion Vanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regards to race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. Show more Show less

Reporting to: Managing Director Key Responsibilities: 1. Lead overall plant operations to ensure achievement of production, quality, and cost targets. 2. Develop and execute production plans using ERP systems for optimal resource utilization. 3. Implement Lean Manufacturing, Kaizen, TQM, and TPM to drive continuous improvement. 4. Establish company-wide quality standards and ensure compliance with industry benchmarks. 5. Drive productivity enhancements by introducing automation, process optimization, and data- driven decision-making. 6. Manage supply chain functions including purchasing, stores, and vendor management. 7. Oversee workforce planning, skill development, and performance management for all operations staff. 8. Collaborate with cross-functional teams to meet customer delivery schedules and maintain high service levels. 9. Monitor budgets, control costs, and ensure profitability of operations. 10. Ensure compliance with statutory and safety regulations. Industry Experience Required: Candidates should have significant exposure in manufacturing sectors such as: Light engineering goods (large volume manufacturing) Machinery manufacturing Electric motors, gearboxes, mechanical power transmissions Pumps, valves, compressors Hydraulic or pneumatic tools/equipment Generators, petrol-powered engines, electrical goods, transformers White goods, auto component manufacturing Core Competencies: Leadership & People Management: Ability to inspire and lead cross-functional teams to achieve operational excellence. Strategic Planning: Skilled in setting long-term goals and aligning operations to corporate objectives. Operational Excellence: Expertise in Lean, TPM, TQM, and productivity improvement techniques. Technical Knowledge: In-depth understanding of manufacturing processes such as winding, balancing, impregnation, lean assembly lines, and automated testing. Qualifications & Experience: Education: BE / BTech / MTech Mechanical or Electrical MBA in Operations Management (preferred) Experience: 20+ years in manufacturing operations leadership roles. Proven track record in large-scale, high-volume production environments. Show more Show less

We are seeking a highly skilled Senior Engineer for our Paint Shop to lead new product development and process optimization. The ideal candidate will have hands-on knowledge of paint technology and chemical processes , with a focus on improving quality and efficiency. You will be responsible for managing trials, ensuring effective resource allocation, and controlling rejection and rework rates to meet production goals. Key Responsibilities Product & Process Development: Lead new product development initiatives and manage trials & prove-outs for new materials and processes. Technical Expertise: Apply your knowledge of paint technology & chemical processes for process optimization and troubleshooting. You will also be responsible for paint testing to ensure quality standards are met. Production Management: Oversee planning & production scheduling . You will be responsible for allocating associates based on project requirements to maximize efficiency. Quality Control: Implement strategies for rejection & rework control to minimize waste and improve overall productivity. Qualifications Proven experience as an engineer in a paint shop or similar manufacturing environment. Hands-on knowledge of paint technology, chemicals , and paint testing . Experience in new product development and managing production trials. A strong background in production planning and quality control. Skills Excellent problem-solving and analytical abilities. Strong leadership and team management skills. Expertise in paint technology and quality assurance . Effective communication and organizational skills.

Job Description We are seeking a skilled Line Engineer/Production Engineer to join our team in India. This role involves overseeing the production processes, ensuring efficiency and quality standards are met, and implementing improvements to enhance productivity. Responsibilities Monitor and maintain production lines to ensure optimal performance. Troubleshoot and resolve technical issues that arise during production. Implement process improvements to enhance productivity and efficiency. Collaborate with quality assurance teams to ensure product standards are met. Conduct regular inspections and maintenance on machinery and equipment. Assist in the training and development of junior engineering staff. Analyze production data and generate reports for management. Skills and Qualifications Bachelor's degree in Mechanical Engineering, Production Engineering, or a related field. Proficiency in CAD software and other engineering design tools. Strong understanding of manufacturing processes and production systems. Excellent problem-solving and analytical skills. Ability to work collaboratively in a team environment. Familiarity with quality control standards and methodologies. Good communication skills, both written and verbal.

Job Description We are seeking a skilled Line Engineer/Production Engineer to join our team in India. The ideal candidate will be responsible for overseeing the production line, ensuring efficient operations, and maintaining quality standards. Responsibilities Oversee and manage the production line to ensure efficiency and quality standards are met. Conduct regular maintenance checks on machinery and equipment to minimize downtime. Collaborate with cross-functional teams to improve production processes and implement best practices. Analyze production data to identify areas for improvement and report findings to management. Troubleshoot production issues and provide technical support to production staff. Skills and Qualifications Bachelor's degree in Mechanical Engineering, Production Engineering, or a related field. Strong understanding of production processes and manufacturing principles. Proficient in using CAD software and other engineering tools. Experience with quality control methodologies and techniques. Excellent problem-solving skills and the ability to work under pressure. Strong communication and teamwork skills to collaborate effectively with other departments.

Description We are seeking a motivated Production Executive to join our team in India. The ideal candidate will play a critical role in managing the production process, ensuring that products are manufactured efficiently and meet quality standards. Responsibilities Oversee the production process to ensure efficiency and quality standards are met. Coordinate with various departments to facilitate the smooth operation of production schedules. Analyze production data to identify areas for improvement and implement corrective actions. Maintain compliance with safety and quality regulations throughout the production cycle. Assist in the training and development of production staff to enhance their skills and performance. Skills and Qualifications Bachelor's degree in Engineering, Manufacturing, or a related field. 1-5 years of experience in production management or manufacturing operations. Proficiency in using production planning software and tools. Strong analytical and problem-solving skills to address production challenges. Excellent communication and interpersonal skills to collaborate with team members and stakeholders. Knowledge of lean manufacturing principles and quality control processes.

We are seeking an experienced SAP IS-U Device Management Consultant to support and enhance device management processes within the SAP IS-U (Industry-Specific Utilities) module. The ideal candidate will have a deep understanding of utility industry processes and expertise in managing the device lifecycle, from installation to removal, while ensuring seamless integration with other SAP IS-U components. Key Responsibilities SAP IS-U Device Management Expertise: Configure and implement Device Management (DM) functionalities within the SAP IS-U module. You will manage end-to-end device processes, including installation, replacement, removal, and disconnection. This also involves setting up and maintaining device-related master data, such as device types and registers. Integration & Process Optimization: Integrate Device Management with other key SAP IS-U components like Billing, Meter Reading , and Customer Service . You will streamline device-related workflows to improve operational efficiency and work on advanced metering infrastructure ( AMI ) and smart device configurations. System Support & Enhancement: Troubleshoot and resolve issues related to Device Management processes. You will also enhance existing functionalities based on business requirements and industry best practices. Project Management & Collaboration: Work closely with cross-functional teams to gather business requirements and deliver customized solutions. You will provide expertise during all phases of implementation, including blueprinting, testing, and deployment, and deliver user training and documentation. Qualifications 5+ years of experience working with SAP IS-U Device Management . A strong understanding of utilities industry processes, including metering and device lifecycle management. Expertise in SAP IS-U DM configuration and integration. Familiarity with other SAP IS-U components ( Billing, Meter Reading, Work Management ). Knowledge of smart metering technologies and AMI solutions. Strong analytical, problem-solving, and communication skills.

We are seeking an experienced SAP IS-U Device Management Consultant to support and enhance device management processes within the SAP IS-U (Industry-Specific Utilities) module. The ideal candidate will have a deep understanding of utility industry processes and expertise in managing the device lifecycle, from installation to removal, while ensuring seamless integration with other SAP IS-U components. Key Responsibilities SAP IS-U Device Management Expertise: Configure and implement Device Management (DM) functionalities within the SAP IS-U module. You will manage end-to-end device processes, including installation, replacement, removal, and disconnection. This also involves setting up and maintaining device-related master data, such as device types and registers. Integration & Process Optimization: Integrate Device Management with other key SAP IS-U components like Billing, Meter Reading , and Customer Service . You will streamline device-related workflows to improve operational efficiency and work on advanced metering infrastructure ( AMI ) and smart device configurations. System Support & Enhancement: Troubleshoot and resolve issues related to Device Management processes. You will also enhance existing functionalities based on business requirements and industry best practices. Project Management & Collaboration: Work closely with cross-functional teams to gather business requirements and deliver customized solutions. You will provide expertise during all phases of implementation, including blueprinting, testing, and deployment, and deliver user training and documentation. Qualifications 5+ years of experience working with SAP IS-U Device Management . A strong understanding of utilities industry processes, including metering and device lifecycle management. Expertise in SAP IS-U DM configuration and integration. Familiarity with other SAP IS-U components ( Billing, Meter Reading, Work Management ). Knowledge of smart metering technologies and AMI solutions. Strong analytical, problem-solving, and communication skills.

Job description Quickbase provides a cloud-based platform for creating business applications. The platform offers lowcode development, integration, and workflow orchestration. Quickbase also supports prototyping and application architecture Roles and Responsibility As an Account Enrichment Specialist, you will play a key role in supporting the sales development team by conducting in-depth account research and identifying the right decision-makers within target accounts. Your efforts will help SDRs tailor their outreach strategies to book high-quality discovery meetings with prospective clients. Key Responsibilities: Account Research and Data Enrichment Research target accounts based on Ideal Customer Profile (ICP) criteria. Identify key decision-makers, influencers, and relevant personas within accounts (e.g., C-suite executives, VPs, directors). Leverage tools like LinkedIn Sales Navigator, ZoomInfo, Apollo.io, and company websites to gather data. Enrich CRM (e.g., Salesforce or HubSpot) records with accurate and up-to-date contact details, job titles, and organizational insights. Segmentation and Prioritization Categorize accounts into segments (Tier 1, Tier 2, Tier 3) based on company size, industry, and strategic importance. Prioritize accounts based on intent data, engagement triggers, or other signals provided by marketing or RevOps. Insights Gathering Provide detailed account insights: recent news, company initiatives, tech stack, mergers/acquisitions, and leadership changes. Identify pain points or buying signals from public content and align with SDR goals. Collaboration and Reporting Work closely with your manager to refine targeting criteria and deliver actionable account lists. Regularly report progress and highlight enriched accounts ready for outreach to your manager. Process Optimization Continuously improve research methodologies for accuracy and speed. Maintain high data hygiene standards across tools and platforms. Qualifications: Bachelor s degree in Business, Marketing, or related field. 1-3 years of experience in sales research, market research, or account/data enrichment roles. Proficiency with tools like LinkedIn Sales Navigator, ZoomInfo, or similar. Experience working with CRMs (Salesforce) and Excel. Strong analytical skills and attention to detail. Ability to demonstrate grit and resilience. Excellent written and verbal communication skills. Preferred Skills: Prior experience in a SaaS or B2B environment. Prior experience with ABM tools like 6Sense or Demandbase Familiarity with Account-Based Marketing (ABM) strategies. Ability to meet research deadlines and work with minimal supervision. Role: Research Scientist Industry Type: IT Services & Consulting Department: Research & Development Employment Type: Full Time, Permanent Role Category: Pharmaceutical & Biotechnology Education UG: Any Graduate, B.B.A/ B.M.S in Management PG: Any Postgraduate

Locations: Bangalore Years of Experience : 5+ Years Position Title: Collections Strategist Position Type: Full-time Role Overview We are looking for a strategic and data-driven Strategy Collections with in-depth experience in US credit card debt collections . This role is ideal for professionals who have designed and executed successful collections strategies, led process enhancements, and collaborated effectively with cross-functional teams. You will be instrumental in optimizing collections workflows and improving recovery rates in a fast-paced, analytics-led environment. Key Responsibilities Design and implement robust collections strategies specifically for the US credit card debt segment Partner with collections teams to align goals, optimize workflows, and improve recovery outcomes Lead end-to-end process improvements including dialer optimization, outreach cadence, and follow-up procedures Track and analyze key performance indicators (KPIs) to evaluate strategy performance and recommend data-backed improvements Ensure compliance with US regulations and industry standards , maintaining high operational integrity Collaborate with analytics, technology, and product teams to develop reporting tools, automate processes, and monitor performance Continuously benchmark against industry trends and introduce digital-first collection initiatives Ideal Candidate Profile 57 years of experience in debt collections, with a strong focus on US credit card collections (mandatory) Proven expertise in strategy development and execution within collections Previous experience in a fintech startup environment is highly preferred Demonstrated success in driving process optimization and leading cross-functional initiatives Strong analytical skills with the ability to interpret data, identify trends, and translate insights into actionable strategies Proficiency in CRM systems , dialer platforms, collections technology, and understanding of relevant compliance frameworks Excellent communication, stakeholder management, and problem-solving abilities What We Offer A chance to work in a high-growth, innovation-led fintech environment Ownership and autonomy to lead impactful strategic initiatives Collaborative work culture with exposure to data-led decision-making and cross-functional teams Competitive compensation and clear paths for career advancement Show more Show less

Company Description The Averna experience Averna delivers industry-leading test solutions and services for communications and electronics device makers worldwide, accelerating product development, quality and innovation: Be global@work: Serve international customers and collaborate with colleagues in Canada, Europe, the U.S., Mexico and Asia. Drive innovation@work: Participate in the development of market-leading high-tech products in the Automotive & Transportation, Electric Vehicles, Consumer Electronics, Industrials and Life Sciences. Develop your talent@work: Contribute to thrilling projects that will stretch your skills and talent to the maximum. Enjoy success@work: Be part of a fast-growing company with award-winning products and team. Share your passion@work: Meet passionate people, enjoy our modern environment and dynamic atmosphere. Job Description Role Overview: The Senior Field Service Manager will oversee the entire field service department, including strategic direction, high-level client relationship management, business development, and comprehensive team leadership across multiple regions. Key Responsibilities and Performance Metrics: Strategic Leadership & Planning: Develop and implement the overall field service strategy in alignment with the company&aposs business objectives and customer needs. Define key performance indicators (KPIs) for the field service team and track performance against targets, implementing corrective actions as needed. Identify opportunities for service innovation, process optimization, and technology adoption to enhance efficiency and customer experience. Client Communication & Relationship Management: Serve as a primary point of escalation for critical client service issues and ensure timely and effective resolution. Build and maintain strong, long-term relationships with key clients, understanding their business needs and service expectations. Proactively communicate service updates, potential issues, and solutions to clients. Conduct regular client meetings and gather feedback to continuously improve service delivery and identify new opportunities. Field Service Operations Management: Develop and implement efficient workflows and processes for service delivery, installation, maintenance, and repair activities. Ensure adherence to service level agreements (SLAs) and quality standards. Manage and optimize the utilization of field service tools, equipment, and technologies. Ensure compliance with safety regulations and company policies in all field service activities. Team Leadership & Development: Manage a high-performing team of Field Service Engineers. Set clear performance expectations, provide regular feedback, and conduct performance reviews. Identify training and development needs for the team and facilitate opportunities for skill enhancement. Financial & Performance Management: Manage the field service budget effectively, controlling costs and maximizing resource utilization. Track and analyze service costs, identifying areas for improvement and cost reduction. Prepare regular reports on field service performance, including KPIs, client satisfaction, and operational efficiency. Contribute to the development of financial forecasts related to service operations. Other Responsibilities: Collaborate effectively with other internal departments, including Sales, Delivery, Finance and HR to ensure seamless service delivery. Participate in cross-functional projects and initiatives to improve overall customer experience. Stay updated on industry best practices, emerging technologies, and relevant regulations. Handle any other tasks and responsibilities as assigned by management. Qualifications Qualifications: Bachelors degree in engineering (Electrical, Mechanical, Electronics, or related field) is required. A masters degree is a plus. Location: Bangalore Travel: 70% - 90%, including short notice travel Minimum of 8 years of progressive experience in field service operations, with at least 3 years in a management or leadership role. Proven track record of developing and implementing successful field service strategies. Excellent communication, interpersonal, and client management skills. Strong technical aptitude and understanding of relevant technologies and industry standards. Demonstrated ability to lead, motivate, and develop a team. Strong problem-solving, analytical, and decision-making skills. Excellent organizational and time management skills. Proficiency in using CRM and field service management software. Familiarity with local regulations and business practices in India. Willingness to travel as required. Competencies: Client service and relationship building Analytical, logical, and problem-solving skills Customer and people management Efficiency and adaptability Behavioral Competencies: Adherence to Averna Values Excellent communication Team management Positive working attitude Additional Information What&aposs in it for YOU A multinational high-tech work environment Team spirit, fun and passion for technology Development and training opportunities Attractive salary package including benefits We are a fair company Averna is committed to employment equity and to encouraging diversity and inclusion. We are pleased to consider all qualified applicants for employment, regardless of race, color, religion, sexual orientation, gender, national origin, age, disability, veteran status, or any other legally protected status. Show more Show less

As a Senior Accountant, you will be responsible for overseeing the accounting department of the company. Your duties will include conducting financial analysis to identify trends, discrepancies, and areas for improvement. You will also be involved in preparing and presenting financial reports such as balance sheets, income statements, and cash flow statements. In addition, you will be tasked with maintaining and balancing subsidiary accounts, ensuring compliance with accounting principles and policies, and providing support during financial audits and tax audits. As a Senior Accountant, you will be responsible for supervising accounting assistants and bookkeepers, as well as providing guidance to junior accountants. Furthermore, you will play a key role in recommending ways to reduce costs, enhance revenue, and optimize accounting systems and procedures. You will also be expected to support business processes and accounting policies, ensuring that accounting procedures comply with GAAP requirements. To excel in this role, you should have several years of experience in the industry, hold advanced degrees, possess strong communication skills, be detail-oriented and organized, and have the ability to work both independently and as part of a team.,

You will be joining our team in Hyderabad as an experienced SAP S4 HANA CFIN MDG Specialist. Your primary responsibility will involve configuring, integrating, and optimizing SAP CFIN and MDG solutions to ensure efficient data governance. This includes supporting seamless financial and master data processes. Your main duties will include configuring and integrating SAP CFIN and MDG systems for real-time data replication and centralized master data management. You will also be tasked with implementing data governance frameworks to maintain data consistency, accuracy, and compliance. Additionally, you will provide technical and functional support for SAP CFIN and MDG, efficiently resolving any issues that may arise. Collaborating closely with stakeholders, you will work towards enhancing financial and master data processes in alignment with business objectives. Furthermore, you will be responsible for developing functional specifications, preparing documentation, and conducting end-user training to facilitate the effective adoption of solutions. To be successful in this role, you should have 2-4 years of experience in IT or CFIN-related roles, with at least 1-2 years of hands-on experience in SAP CFIN MDG project delivery and support. A strong understanding of SAP S4 HANA CFIN/MDG solutions and related processes is essential. Preferred qualifications include a Bachelor's degree in Computer Science, IT, Finance, Accounting, or a related field. You should possess strong analytical, problem-solving, and troubleshooting skills. Excellent teamwork, communication, and customer-facing abilities are also highly valued. The ability to thrive in a dynamic, fast-paced, and culturally diverse environment is crucial for success in this role.,

As a key member of our team at one of the fastest-growing fintech companies specializing in a full-stack financial platform for Bharat 2.0, you will play a crucial role in shaping our financial strategies to align with our company's objectives. With a diverse range of financial products including Lending, Insurance, and Investments, and an impressive AUM of over INR 1000 crores, we are looking for a dynamic individual to lead our finance department. Your responsibilities will include overseeing the daily financial operations with a keen eye for accuracy and adherence to regulatory requirements. You will lead and mentor our finance team, fostering their professional growth while managing the annual budgeting and forecasting processes in collaboration with all departments. Conducting financial analysis to identify trends, risks, and opportunities for improvement will be a key part of your role, as well as establishing and monitoring key performance indicators (KPIs) to drive operational efficiency. In addition, you will be responsible for coordinating with external auditors and regulatory agencies for audits and compliance, preparing detailed financial reports for senior management and stakeholders, ensuring cash flow management and working capital optimization, and developing and maintaining relationships with banking partners and investors. Your expertise will be crucial in identifying process improvements to enhance financial reporting and operations, implementing financial systems and tools to streamline operations, and advising on investment strategies and risk management practices. To excel in this role, you should have a Master's degree in Finance, Business Administration, or a related field, along with a minimum of 10 years of experience in financial operations or management roles. Your proven leadership and team management skills, in-depth knowledge of financial regulations and compliance standards, strong analytical and problem-solving abilities, and excellent communication and interpersonal skills will be essential. Proficiency in financial modeling and forecasting, ability to work under pressure and meet deadlines, attention to detail and accuracy, and experience in process re-engineering and operational improvements are also key qualifications we are looking for. Furthermore, your ability to collaborate with cross-functional teams, strong negotiation and presentation skills, commitment to ethical financial practices and corporate governance, and relevant certifications (CMA, CPA, etc.) will be highly valued. Your willingness to travel as needed for business requirements and your skills in strategic planning, risk assessment, operations management, cash flow management, data-driven decision-making, financial strategy development, and more will make you an ideal candidate for this role. If you are ready to take on this challenging yet rewarding opportunity to drive our financial operations in alignment with our corporate strategy and goals, we look forward to receiving your application.,

Company Description Aromatan Brands Private Limited is dedicated to bringing unique olfactory experiences to people worldwide through its fragrance brands. Combining traditional perfumery craftsmanship with innovative approaches to product development and marketing, Aromatan focuses on creating sustainable and eco-conscious fragrances. Aromatan comprises brands like Aromafume, which specializes in culturally rich global aromatherapy blends, and Dukhni, which focuses on artisanal Arabic perfumery. With a strong emphasis on forging deep connections with a diverse, global community of users, Aromatan aims to shape the future of fragrance on a global scale. Role Description This is a full-time on-site role for the Head of Customer Success, located in Mumbai. The Head of Customer Success will oversee customer satisfaction and retention, manage customer accounts, and develop strategies to enhance the overall customer experience. Duties include analyzing customer data to identify trends and improve services, leading communication efforts with clients to ensure their needs are met, and collaborating with other departments to align customer success goals with the company&aposs objectives. This person will be consumer-obsessed , with a sharp eye for detail, empathy for the buyer, and the ability to build and scale a proactive customer experience function. Youll start hands-on, managing support channels, designing flows, and solving issues. Over time, youll build a high-performance team and define what customer success means across all touchpointspre-purchase, post-purchase, and re-engagement. 1. Customer Success & Service Execution Manage day-to-day support (email, chat, phone, social DMs) using tools like Gorgias, Freshdesk, Zendesk, etc. Ensure timely, thoughtful responses with brand-aligned tone and empathy . Resolve escalations and turn complaints into positive experiences. 2. Consumer Journey & Experience Design Map out the full ecommerce customer lifecycle from awareness to repeat purchase. Identify friction points, proactively improve post-purchase experience (tracking, returns, support, reviews). Collaborate with marketing, operations, and tech teams to improve UX and customer happiness scores. Setup ticketing or case management system 3. Process Optimization & SOP Building Design clear, scalable processes for support workflows, feedback loops, returns, warranty, etc. Work with developers to ensure automations (status updates, NPS, etc.) are clean and seamless. Build dashboards to track key KPIs: CSAT, first response time, resolution time, return rate, repeat customer rate, etc. 4. Team Leadership (Over Time) Hire and train a lean, cross-timezone team of agents for different geographies. Establish shift coverage, training modules, and continuous improvement systems. 5. Voice of Customer (VOC) Champion Regularly summarize and report insights from support tickets to inform product, content, and operations. Coordinate with marketing and product teams to close the loop on feedback . 12-Month Vision: Build the foundation of Aromatans customer experience strategy. Set and exceed customer support SLAs. Hire and train junior team members across geographies. Reduce refund/return rate and increase repurchase by 1015%. Implement VOC reporting system that impacts product/content/ops. Qualifications Customer Satisfaction and Customer Retention skills Strong Analytical Skills Excellent Communication skills Account Management experience Exceptional leadership and team management abilities Ability to work on-site in Mumbai Experience in the fragrance or related industry is a plus Bachelor&aposs degree in Business, Marketing, or a related field Show more Show less

Description We are seeking an experienced ASCP Cloud Functional Consultant to join our team in India. The ideal candidate will have a strong background in supply chain management and cloud solutions, with a focus on implementing and supporting ASCP applications. Responsibilities Analyze and understand business requirements and translate them into functional specifications for cloud solutions. Design, configure, and implement ASCP (Advanced Supply Chain Planning) cloud solutions to meet client needs. Collaborate with cross-functional teams to ensure seamless integration of cloud applications. Provide training and support to end-users for the ASCP cloud applications. Conduct testing and validation of cloud solutions to ensure they meet business requirements and performance standards. Identify areas for process improvement and work with stakeholders to implement enhancements. Skills and Qualifications 6-12 years of experience in supply chain management or cloud consulting roles. Strong understanding of Oracle ASCP and related cloud applications. Proficiency in data analysis and reporting tools. Excellent problem-solving skills and ability to think critically. Strong communication and interpersonal skills to interact with clients and team members effectively. Experience in project management methodologies and tools. Ability to work independently and in a team-oriented environment. Familiarity with cloud computing concepts and platforms.

HR Compliance Governance: Ensure compliance with labor laws, statutory regulations, and company policies. Develop and implement HR policies, SOPs, and frameworks in line with industry best practices. Liaise with legal and finance teams to manage risk and ensure adherence to employment laws. HR Shared Services Management: Lead and manage the HR Shared Services team to provide timely and accurate support for employees across functions. Streamline HR processes to improve efficiency, accuracy, and service levels. Implement HR systems and automation tools for better workforce management. Onboarding Exit Management: Oversee a seamless onboarding experience for new hires, ensuring compliance with documentation and background verification processes. Manage a structured and efficient exit process, including full final settlements, clearance formalities, and exit interviews to capture insights. Payroll Payroll Compliance: Collaborate with finance and payroll teams to ensure accurate payroll processing. Ensure compliance with tax regulations, provident fund, gratuity, and other statutory payroll requirements. Work towards streamlining payroll operations through automation and process optimization. Skills Strong knowledge of labor laws, payroll regulations, and HR best practices. Experience with HRIS systems, automation, and process improvements. Excellent leadership, stakeholder management, and communication skills. Strong analytical skills with the ability to leverage data to make informed decisions that align with business goals. Ability to thrive in a fast-paced environment, managing multiple stakeholders and projects concurrently. Excellent interpersonal and communication skills, with the ability to influence senior leaders and drive change. Experience and Qualifications 12+ years of experience in HR Operations, with a strong background in IT Services, ITES, or Product Companies Proven expertise in managing HR compliance, shared services, and employee lifecycle processes Role: C & B Management Industry Type: IT Services & Consulting Department: Human Resources Employment Type: Full Time, Permanent Role Category: Compensation & Benefits Education UG: Any Graduate PG: Any Postgraduate

We are seeking a dynamic and experienced person in Process Development Plan and execute process optimization trials & to execute scale up/ confirmatory batch and to support pilot batch, exhibit batches by applying various engineering concepts during optimization and scale up. Roles & Responsibilities You will be responsible for providing critical inputs in process design, executing experiments, and collecting and interpreting data to facilitate smooth process scale-up and ensure effective process control. This role involves collaborating with cross-functional teams, utilizing Quality by Design (QbD) principles, and finalizing batch sizes and equipment trains for successful scale-up and technology transfer. You will be responsible to demonstrate successful process scale up to ensure smooth execution of confirmatory & exhibit Batches on time. You will be responsible to prepare documents required for confirmatory/ scale up batch at plant. Perform Scale Up correlations for all unit operations from lab scale to plant scale. And provide control strategy for Exhibit Batches based on Confirmation Batch (CB) results. You will be responsible to prepare Process optimization report & filing documents. You will be responsible to analyse data and provide support in answering process related deficiencies ensuring on time response to regulatory agencies. You will be responsible to develop process capabilities within team, train new joinee /freshers. Willingness to imbibe young talent and support in the initial stages. Qualifications Educational qualification: Masters/Bachelors/Ph.D in pharma Minimum work experience: 3-5 years of experience in Process development Skills & attributes: Technical Skills Experience in the development/ scale up/ technology transfer of products in relevant dosage forms or technologies. Understanding of pharmaceutical process selection Ability to prepare technical protocols and reports. Experience in process Engineering, Quality by Design (QbD) principles and risk assessment approaches. Knowledge of International Council for Harmonisation (ICH) guidelines related to Product development or Process Development. Experience in Formulation Development understanding of execution methodology (based on Critical Material Attributes, Critical Quality Attributes of products. Experience in Analytical Research and knowledge on interpretation of the data. BehavioralSkills Excellent communication and interpersonal skills. Strong analytical and problem-solving abilities. Performance oriented and good at building, leveraging relationship. Ability to work collaboratively with own team and cross-functional teams. Committed to Learning & Coaching the team.

You will be responsible for end to end Formulation development of Inhalation including development, execution, filing and approval. You will be responsible to co-ordinate closely with analytical team to devise effective?Proof of Concept (POC) for developing generic equivalent of Reference Listed Drug (RLD)/generic Injections. You will be responsible to support in scale-up to pilot/plant scales for Injectable Products. You will be responsible to monitor the development for robust, effective and bioequivalent drug product in timely manner adhering to safety and quality standards. Also provide support in documentation for regulatory submissions. You will be responsible for technology?transfer and execution of the batches. You will be responsible for performing pre-formulation studies for material characterization, drug-excipient compatibility and Reference Listed Drug (RLD) characterization (including reverse engineering, formulation designing and optimization,?processes designing and scale up). You will be responsible for preparation of risk evaluation and risk mitigation documents, Scale-up batch documents, and filing documents?for drug product at every stage of development. You will be responsible to review data generated and participate in discussions with experts to conclude on prototype(s). Participate in strategizing the sourcing of Active Pharmaceutical Ingredient (API), raw materials?and ensure development studies are performed related to regulatory and internal system requirements. Qualifications Educational qualification: Masters in Pharmaceutical/M.Tech in Chemical Engineering Minimum work experience: 5 to 8 years of experience in pharmaceutical company in Injectable products. Skills & attributes: Technical Skills Have work experience on Formulation Development and expertise in inhalationdosage form. Experience in areas of product development for Generic Injectable Experience in Quality by Design (QbD). Experience in Process Optimization and scale up. Experience in Operational Excellence. Knowledge on Good Manufacturing Practice and Good Laboratory Practice. Experience in Technology Transfer. BehavioralSkills Excellent communication and interpersonal skills. Strong analytical and problem-solving abilities. Ability to work collaboratively with own team and cross-functional teams.

You will be responsible Analytical method development and validation of injectable, Inhalationsand Nasal products. You will be responsible to perform the Drug Master File/Literature review and procure the relevant columns and standards in order to initiate the analytical method development. Stay updated with the latest literature and industry developments in the field. You will be responsible to execute analytical activities as per defined procedures, document the data and send the respective record of analysis to group leader/analytical expert for the review and release in order to provide the approved results to formulation team. You will be responsible for analytical method development for drug products for various tests mentioned in the specification in order to analyse the product development batches for the prototype screening. You will be responsible for analytical method validation activities at the manufacturing sites providing method development reports to verify the validation parameters and ensure the execution of method validation as per the regulatory requirement in order to provide the authentic analytical validation report for the regulatory filing. You will be responsible for analytical method transfer to plant locations successfully in order to train the Quality Control (QC) team on the methods for the Exhibit and commercial batch analysis at plant. You will be responsible to ensure proper maintenance of laboratory equipment as per Good Laboratory Practices (GLP) standards to guarantee accurate and reliable results. You will be responsible to calibrate instruments as per the calibration schedule and strictly follow Standard Operating Procedures (SOPs) to maintain consistency and accuracy. You will be responsible to maintain a clean and organized work area, and ensure that the laboratory environment is controlled at the required temperature for optimal analytical conditions. You will be responsible to keep all relevant documents well-maintained and organized for easy access and compliance with internal and external auditing requirements. Qualifications Educational qualification: Masters in Science/ Organic chemistry/ Pharmaceutical Sciences Minimum work experience: 10 years of experience in analytical method development Skills & attributes: Technical Skills Have work experience on Process scale up of Inhalation, Nasal and Injectable Products. Have work experience on Formulation Development and expertise in inhalation/injectable dosage form. Understanding on Abbreviated New Drug Application (ANDA) filing requirements. Experience in Process Optimization (Manufacturing) and Technology Transfer. Strong understanding of regulatory guidelines and industry standards related to pharmaceutical product development and analysis. Proven experience in method validation and documentation in compliance with regulatory requirements. BehavioralSkills Excellent communication and interpersonal skills. Strong analytical and problem-solving abilities. Ability to work collaboratively with own team and cross-functional teams.

Description We are seeking a skilled SAP PM professional with 5-8 years of experience to join our team in India. The ideal candidate will have a strong background in plant maintenance processes and SAP PM implementation, along with the ability to drive efficiency and optimize maintenance operations. Responsibilities Manage and optimize plant maintenance processes using SAP PM. Collaborate with cross-functional teams to ensure effective maintenance planning and execution. Conduct regular audits of maintenance practices and recommend improvements. Train and support end-users in SAP PM functionalities and processes. Analyze maintenance data to drive efficiency and reduce downtime. Skills and Qualifications 5-8 years of experience in SAP PM module implementation and support. Strong understanding of plant maintenance processes and best practices. Proficiency in SAP PM configuration and customizing. Experience in integrating SAP PM with other SAP modules (e.g., MM, PP). Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to work independently and in a team environment. Relevant certifications in SAP PM will be a plus.