Process Executive

Quinte Financial Technologies

Salary:

Up to ₹35,000 CTC & ₹31,000 in-hand (Experienced)

Up to ₹27,000 CTC & ₹24,000 in-hand (Freshers)

Up to ₹8,000 in incentives

• Responsible for inbound & outbound calls with end customers to resolve customer queries.

• Responsible for reverting customer queries via email.

• Gather appropriate data from the internal tools to substantiate transaction validity, evaluated

information gathered & determine the appropriate course of action.

• Responsible for providing high quality customer service by responding to telephone inquiries and

customer requests.

Eligibility Criteria:

• Education – Graduate

• Strong verbal & written Communication Skills.

• Flexible to work in 24*7 shift timings.

• Minimum 6-Months experience in US or UK customer care support.

Essential duties and responsibilities:

• Comply with data integrity and security policies

• Follow required procedure & guidelines

The ideal candidate for this role would have:

• Strong verbal & written communication skills along with active listening

• Good Analytical skills

• Quick Learning Ability

• Ability to multi-task, set priorities & manage time effectively

• Attention to detail

Benefits & Perks:

• Competitive Salary

• Medical insurance

• Two weekly offs – 5 days working and 2 Week Offs

• Hassle-free transit to work – Cab facility available for pick & drop