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Process Developer, Invoice to Cash

0 - 4 years

0 Lacs

hyderabad telangana

Posted:4 days ago| Platform: Shine logo

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Skills Required

accounts receivable cash application customer service interpersonal skills problem solving english language skills

Work Mode

On-site

Job Type

Full Time

Job Description

You will be working as a Process Developer in the Invoice to Cash department at Genpact. Your main responsibility will be to handle day-to-day operations efficiently while meeting the Service Level Agreements (SLA). This includes resolving queries related to cash application and coordinating with customers for effective communication and issue resolution. Your key responsibilities will include making collection calls to customers, sending invoices via email/fax or mail as per customer requests, identifying and resolving unidentified cash, and managing the end-to-end cash application process. You will need to ensure that the Daily Receipt Reconciliation (DRR) is completed accurately and confidentially. Additionally, you will be responsible for following up on customer/internal disputes, addressing customer inquiries, and collaborating with different departments to achieve resolutions. Reconciliation of orders to align with customer records, validating credits or debits, and facilitating collections or refunds will also be part of your duties. The minimum qualifications required for this role are a Bachelor's degree in Commerce (B.Com) and proficiency in the English language, both verbal and written. Freshers are eligible to apply for this position. Preferred qualifications include strong interpersonal skills such as clear verbal and written communication, problem-solving abilities, and significant experience in Accounts Receivable/Order to Cash processes. This is a full-time position based in Hyderabad, India. If you are looking for an opportunity to work in a dynamic environment and contribute to the financial operations of a global professional services firm, then this role as a Process Developer at Genpact could be the right fit for you.,

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