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10.0 - 15.0 years
12 - 17 Lacs
Bengaluru
Work from Office
Core Module Expertise Proficient in SAP FICO ( FSCM ) modules, including General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Asset Accounting (AA), and Bank Accounting. FSCM Functional Knowledge Strong experience with SAP FSCM components. Integration Skills Understanding of integration between FSCM and other SAP modules and third-party systems. Business Process Design Ability to map client business processes to SAP FSCM functionalities and define system configuration and customizations . Configuration and Customization Experience in end-to-end implementation, configuration, testing, and support of SAP FICO and FSCM . Issue Resolution Skilled in analyzing and resolving issues related to AR processes, dunning, dispute cases, and credit checks in a timely manner . Reporting and Analytics Ability to develop and enhance reports related to collections, credit exposure, and overdue analysis using SAP standard tools. Stakeholder Communication Effective communication with business users, project managers, and technical teams to gather requirements and deliver solutions. Project Experience Hands-on experience with at least one full-cycle SAP FICO FSCM implementation and multiple support/enhancement projects. Documentation and Training Capable of preparing functional specifications, user manuals, and providing training to end-users and support teams. Mandatory skills* SAP FICO (FSCM) Desired skills* SAP FICO (FSCM) Domain* Manufacturing
Posted 1 week ago
5.0 - 10.0 years
4 - 5 Lacs
Coimbatore
Work from Office
Working experience in Electro mechanical / Mechanical / Electronic Productassembly, Box build assembly, Process design & development, Validation, Trialsand Prove out. Knowledge in Process Flow Diagram, PFMEA ,Control plan, APQP, PPAP,SPC Skill to handle assembly fixtures, pneumatic, electrical andelectronic and test equipment is necessary To be an effective team member to work with Cross Functional Teamto reduce the product development lead time Knowledge in Lean manufacturing, VSM, Pokayoke,SMED is essential Knowledge in Press operations /Injectionmoulding, powder coating, etc is necessary Benefits Transfer of Mr.Harikrishnan to Powder coating with refer to the discussion had with Mr.N. Gopalakrishnan of Head PPC /Assembly - AD
Posted 1 week ago
1.0 - 5.0 years
5 - 8 Lacs
Mumbai
Work from Office
You are a specialist in a process, workstream or area in Mondel z International Digital Services, working to support impeccable service operations. How you will contribute You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondel z International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team. What you will bring A desire to drive your future and accelerate your career. You will bring experience and knowledge in: Your specific process area Working in a shared service organization Being a good team player and influencing others Process design and mapping, and business requirement gathering experience Communicating effectively, applying interpersonal skills and taking initiative
Posted 1 week ago
4.0 - 9.0 years
14 - 15 Lacs
Mumbai, Navi Mumbai
Work from Office
. Process & quality monitoring for respectivetechnology plants Identify and analyse deviations Perform root cause analysis Propose corrective action and track the statusof process improvement Identify opportunities for profit improvement Identify opportunities for product qualityenhancement Process design calculations for the improvementschemes Develop process design package using appropriatetools Participate in commercial plant trials Understand and evaluate basic engineering designdocuments Participate in plant performance audits as perset guidelines Participate in Critical PHAs and turnaroundactivities of the related plants Validate MoCs to ensure specified standards andcodes are followed in calculations Support preparation of stage gate-2 and 3document for Capital projects Participate in HAZOP of new projects Validate equipment data sheets prepared byengineering contractor Contribute to derive value from technologynetwork Education Requirement : BE/B Tech in Chemical Engineering from a reputedinstitute Experience Requirement : 4 years of experience with at least 2 years inplant Operations / CTS Skills & Competencies : Analytical ability for problem solving Programming exposure Knowledge of chemical engineering and process technology Ability to plan / discuss results and network underthe guidance of a senior colleagues Process design calculations at Skill level Use of process calculation templates at Skill level Simulation skills Use of Six sigma for problem solving Good communication skills Leadership quality with management skills Result Orientation .
Posted 1 week ago
2.0 - 5.0 years
7 - 11 Lacs
Chennai
Work from Office
Job Scope: You will be joining the Downstream Gold product line within the FLSmidth group. This team consists of engineers and designers to provide gold and silver recovery systems and equipment around the globe. Our multidisciplinary team consists of process, mechanical, electrical, structural engineers and designers working together to meet the high expectations of our clients. We engineer high quality equipment and systems to meet the demanding needs of the precious metals industry for today and years to come. We strive to become the leading gold and silver equipment provider in the Precious Metals recovery market. Job Title: Process Engineer, Product Engineering - SummitPro Department: Mining Engineering Qualification: B.E /B.Tech - Chemical or Metallurgical Engineering Experience: Minimum 2 to 5 years in Chemical engineering and project related experience Process Engineer Responsibilities Drive and manage all aspects of the process engineering needs of the product line. This includes process engineering drawings and deliverables on projects as well as leading standardization and value engineering efforts to support the product and overall team success. Thoroughly understand client specifications and requirements and ensure they are met in execution. Lead project execution team in process needs. Collaborate with Salt Lake process team, EPC s and contract engineering teams to execute project deliverables. Develop data/sizing sheets for process equipment. Efficiently communicate process design requirements to project team (Designers, Mechanical / Electrical / Structural Engineers). Lead the development of process engineering deliverables including P&IDs, PFD s, material and energy balance, control philosophies and functional specification. Participate in process design reviews and HAZOPs with clients. Collaboration with international design and support staff is a requirement for this position and will require work/scheduling outside of normal office hours. Responsible to provide quality project deliverables on-time and on budget. Process engineering support for all projects in execution across product lines Contribute to team improvement initiatives. What you bring Strong knowledge and experience in process engineering and design. Attention to detail and accuracy of process documentation. Proficient in developing P&IDs, PFDs material and energy balance, control philosophies and functional specifications. Knowledge in specifying system valves, instruments, pumps, heat exchangers and system piping requirements. Ability to specify instrumentation and controls. Basic technical engineering knowledge to collaborate with structural, mechanical, electrical and automation teams. Basic AutoCAD skills. Excellent problem-solving skills. Proficient in engineering fundamentals. Proficient in Microsoft Office products. Excellent verbal and written communication skills. Ability to collaborate with core discipline design teams to achieve a working solution to problems and/or design issues. Reading and understand GA s, assembly, and detail drawings. B.E/ B.Tech Degree in Chemical or Metallurgical engineering or relevant experience. 2 to 5 years in Chemical engineering and project related experience. What we offer C ompetitive remuneration package & access to salary packaging options to allow you to maximize your after-tax income. Competitive benefits package including Health Insurance, Personal Accident / Disability, Group Term Life Insurance, Annual health check-up, and voluntary insurance options. Work-life balance with a flexible work schedule so you can focus on professional and personal priorities. Time to recharge through 30 days PTO (with up to 10 days carry forward as Earned Leave stock). Employee Assistance program for you and your immediate family A global network of supportive colleagues and growth opportunities. Continuous development and training in your area of expertise within a global Organization. As an equal-opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is.
Posted 1 week ago
3.0 - 8.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Manager-Process Design Back to job search results Tesco India Bengaluru Hybrid Full-Time Apply by 30-Jun-2025 About the role Refer you will be responsible section What is in it for you At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the companys policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for - Establishing and managing the process designs and ARIS process maps for People function inclusive of: i) Partnering with the People functional and transformational teams to create industry-benchmarked process design; review and sign-off the detailed process artifacts as required ii) Governing the process design to ensure the sanctity of the design is maintained i.e. no compromises to legislation/policy guidelines; alignment with segregation of duties and no customizations principle iii) Driving Key Design Decisions in the capacity of an process SME iv) Supporting deployment team on process design know how - Supporting the Process Owners to create colleague user persona & user exp. maps across end to end processes - Managing the design journey and project life-cycle in alignment with the agreed criteria - Driving business improvement initiatives from the concept stage till closure using robust project management framework to deliver key business outcomes (financial value; colleague experience; risk mitigation etc.) - Collaborating with the wider TBS Business Transformation and Enterprise Analytics teams to identify; assess and deliver future fit solutions and evolve the maturity of the end to end processes - Following our Business Code of Conduct and always acting with integrity and due diligence - Developing and coaching a high performing team; giving them the opportunities to be their best You will need Refer you will be responsible section About us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues. Tesco Business Solutions: Established in 2017, Tesco Business Solutions (TBS) has evolved from a single entity traditional shared services in Bengaluru, India (from 2004) to a global, purpose-driven solutions-focused organisation. TBS is committed to driving scale at speed and delivering value to the Tesco Group through the power of decision science. With over 4,400 highly skilled colleagues globally, TBS supports markets and business units across four locations in the UK, India, Hungary, and the Republic of Ireland. The organisation underpins everything that the Tesco Group does, bringing innovation, a solutions mindset, and agility to its operations and support functions, building winning partnerships across the business. TBSs focus is on adding value and creating impactful outcomes that shape the future of the business. TBS creates a sustainable competitive advantage for the Tesco Group by becoming the partner of choice for talent, transformation, and value creation Apply
Posted 1 week ago
3.0 - 8.0 years
7 - 8 Lacs
Hyderabad
Work from Office
Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive company, Eastman employs approximately 14,000 people around the world and serves customers in more than 100 countries. The company had 2024 revenue of approximately $9.4 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit www.eastman.com. Role Description The role of the Relief Systems - Chemical Engineer is to provide safety services and support for the global Eastman as part of Corporate Relief Calculation project or upon specific request from site. This role features extensive interface and partnership with Manufacturing personnel, Relief subject matter experts, Engineering resources and/or Capital Project team. The Relief Systems Engineer will work within the Hyderabad Engineering Process Safety group with primary responsibilities around all aspects of the pressure/vacuum protection system and relief valve design. As a career progression, this role can provide an opportunity with responsibilities to do complex distillation system relief design, new hire training & onboarding, heat exchanger design using HTRI to support relief team and LOPA discussions. These responsibilities could include leading the site-specific relief projects in direct interactions with site leadership, frequently involving coordination of efforts from various organizations and discipline engineers. Key Responsibilities Evaluate, design and document vessels for potential over pressure and vacuum scenarios (new & existing) - relief device (PSV, RD, conservation vents) relief load calculation, inlet and outlet line sizing, size selection and datasheet preparation, and relief/flare load summary preparation. Design, model, document, and communicate requirements for pressure/vacuum relief devices and effluent handling. Understanding of mechanical design conditions and to utilize the process safety information in designing relief system to safeguard piping and equipment. Understanding of HAZOP, PHA report, SIL studies - provide relief system input from these reports. Design of overpressure protection for gas/vapor filled systems using Depressurization concept. Material & Energy Balance Calculation as per the process requirement to design the adequate relief systems. Work to enhance safety and protection of the environment through overall relief project development. Stay abreast of corporate and industry relief practices and standards such as API 520/521, NFPA 30, API 2000 etc. Interface with manufacturing personnel, technical services, and subject matter expert s groups to ensure the design recommendations comply with company and industry relief protection standards and practices. Basic Qualification Master s or bachelor s degree in chemical engineering from accredited university or college. Understand process flow diagrams, piping and instrumentation diagram and equipment layouts, conceptual equipment layouts, process layout, utility layout and other block layouts. Understand Plant process design with equipment sizing & utility load design calculation. Must have strong interpersonal, communication, collaboration, and consultation skills. This position will interact with personnel in all organizations. Ability to organize, prioritize, and execute a heavy workload simultaneously within budget and schedule. Must have the ability to communicate effectively through verbal and written means, and able to adapt communication to best reach the intended audience within or outside the organization. Strong customer focus, with demonstrated ability to solve complex issues and work in partnership with peers, Manufacturing, and other stakeholders. Ability to compile and analyze complex data. Knowledge in application of industry standards, recommended practices, and codes (API, NFPA, ASME, etc.) Ensure regulatory compliance of process changes- Provide and communicate clear, concise, and timely reporting of project progress and accomplishments verbally and in writing Preferred Qualifications 3 to 8 years of direct Relief Systems experience in process design, commissioning, startup, or operations. Demonstrated project management skills. Proficiency with Microsoft Office programs Prefer knowledge in application and compliance requirements of regulatory codes: US Occupational Health and Safety Administration, Internal Process Safety Standards Experience in a petrochemical plant or refinery Experience with the following software would be an advantage: SuperChems, ASPEN, HTRI, AFT ARROW, AFT Fathom Eastman Chemical Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, pregnancy, veteran status or any other protected classes as designated by law. Eastman is committed to creating a highly engaged workforce, where everyone can contribute to their fullest potential each day.
Posted 1 week ago
5.0 - 7.0 years
20 - 25 Lacs
Chennai
Work from Office
. Responsible for planning and designing new software and web applications. Analyzes, tests and assists with the integration of new applications. Documents all development activity. Assists with training non-technical personnel. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as a resource for colleagues with less experience. Job Description Core Responsibilities Collaborates with project stakeholders to identify product and technical requirements. Conducts analysis to determine integration needs. Designs new software and web applications, supports applications under development and customizes current applications. Assists with the software update process for existing applications and roll-outs of software releases. Participates in training representatives and operations staff on internally developed software applications. Researches, writes and edits documentation and technical requirements, including software designs, evaluation plans, test results, technical manuals and formal recommendations and reports. Monitors and evaluates competitive applications and products. Reviews literature, patents and current practices relevant to the solution of assigned projects. Provides technical leadership throughout the design process and guidance with regards to practices, procedures and techniques. Serves as a guide and mentor for junior-level Software Development Engineers. Works with Quality Assurance team to determine if applications fit specification and technical requirements. Displays in-depth knowledge of engineering methodologies, concepts, skills and their application in the area of specified engineering specialty. Displays in-depth knowledge of and ability to apply, process design and redesign skills. Presents and defends architectural, design and technical choices to internal audiences. Displays knowledge of and ability to apply, project management skills. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do whats right for each other, our customers, investors and our communities. Disclaimer: Please visit the benefits summary on our careers site for more details. Education Bachelors Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 5-7 Years
Posted 1 week ago
8.0 - 13.0 years
20 - 25 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Contract Job Summary: We are looking for a skilled and experienced Pega Lead Business Architect (LBA) to lead business architecture and process modeling for Pega-based solutions. The ideal candidate will work closely with business stakeholders, product owners, and technical teams to define and translate business requirements into scalable and effective Pega implementations. Key Responsibilities: Lead business discovery and process design workshops with stakeholders Translate complex business requirements into functional specifications and Pega case structures Collaborate with Pega System Architects and UI/UX teams to ensure business-aligned design Develop and maintain use cases , user stories , process flows , and decision tables Serve as the liaison between business and IT to ensure successful delivery of Pega solutions Assist in roadmap development and prioritization of business needs Ensure alignment with Pega best practices, guardrails, and governance standards Required Qualifications: Bachelor s degree in Computer Science, Business, or related field 8+ years of total experience, with 4+ years as a Business Architect in Pega projects Pega Certified Business Architect (PCBA) certification preferred Strong understanding of Pega rules, case lifecycle, decisioning, and integration capabilities Experience working in Agile/Scrum environments Excellent communication, presentation, and stakeholder management skills Nice to Have: Experience with Pega Customer Decision Hub, Pega CLM/KYC, or Customer Service Familiarity with tools like JIRA, Confluence, Visio, and BPMN Exposure to domains like BFSI, Healthcare, or Telecom is a plus
Posted 1 week ago
5.0 - 8.0 years
6 - 8 Lacs
Chennai
Work from Office
Hiring P&I Engineer The Piping and Instrumentation (P&I) Engineer will be responsible for the design, development, and implementation of piping and instrumentation systems for a CBG plant. This role requires a strong background in process engineering, piping design, and instrumentation, with a focus on optimizing biogas production processes, ensuring safety, and complying with regulatory standards. Role & responsibilities Prepare and manage piping and instrumentation diagrams (P&IDs) over the full project lifecycle Optimize system solutions by reviewing the mass- and energy balance results Integrate and improve control strategies and maintenance philosophies Develop innovative concepts for modularization and standardization of the design process and the solutions. Prepare and manage equipment lists Reviewing and integrate PIDs of package units Take the responsibility to coordinate with all stakeholders Clarify, discuss and present the technical solution towards the customer Supporting the selection process of the process equipment Align and check the layout and piping engineering results 10. Ability to consult with customers and notified bodies about technical design requirements is expected. 11. Explain design solutions in an engaging manner 12. Knowledge about ISO/EN standard, additional knowledge about US standards is a plus. 13. Strong communication, analytical and planning Desired Profile: 1. 5+ years of experience in piping and instrumentation design, preferably in CBG, biogas, or related industries such as oil & gas, wastewater treatment, or energy sectors. 2. Expertise in creating and reviewing P&ID diagrams, piping isometrics, and instrumentation loop diagrams. 3. Strong knowledge of process equipment used in CBG plants, such as gas pipelines, compressors, digesters, gas cleaning systems, and storage tanks. 4. Proficiency in design software such as AutoCAD, Plant 3D, and PDS (Plant Design System) for piping and instrumentation. 5. Familiarity with industry standards and codes (ASME, API, ISA, etc.) for piping and instrumentation design. 6. Understanding of gas handling, pressure management, and safety systems in biogas or related industries. Strong analytical and problem-solving skills to troubleshoot piping and instrumentation issues. Interested can share your profile to dharani.m@refex.co.in or Whatsapp on 7397306490
Posted 1 week ago
2.0 - 7.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Team and Responsibilities The customer experience team at PhonePe takes full ownership of a customer’s journey on the app, identifies opportunities for it to be better based on customer VOC, reduces effort to get help and strives to provide quick and meaningful resolution. To better the customer experience by being an ambassador for our customers and fulfilling a core cultural tenet of ‘Customer First’ is how we execute on our vision to be best in class. The ‘Process Designer’ is a strategic role impacting customer experience. PhonePe caters to various segments of customers through the diverse product offerings. A process designer’s role is at the core laying the foundation for the exceptional experience each of those customers have while interacting with the support org. The role contributes to preempting and continually identifying the customer needs to design the most efficient and effective processes to drive top class experience. ROLE EXPECTATIONS: Process flows – Pursue extensive ticket analysis, gather customer insights and identify possible failure points for processes which lead to issues and subsequent tickets. Design effective automation (BOT/IVR) flows and other process flows for the assigned PODs with focus on Customer experience Influence from VOCs Influence from data analysis Compliance to set guidelines Impact Priority VOCs – Exceptional grip on VOCs for the PODs assigned Placeholders to perform VOC analysis Prepare internal prioritization roadmaps basis the VOC analysis Work with different stakeholders to identify solutions to the identified VOC influencers Tracking – Monitor the progress of metrics Placeholder for daily monitoring of POD metrics Identify challenges and solutions in partnership with AMs Communication Work with the team to build the narratives for accomplishments, POD progress etc. Play an active role in Weekly and Monthly business reviews Collaboration Regular connects with stakeholders to share updates, understand pain points, brainstorm etc Learning – Upskill self with the customer journey, priorities of other PODs to provide PD with BCP and reduce the dependency on single POCs Ideal Candidate: Should be curious, deploy first principles thinking and question norms/as-is processes to ideate/create and lead new projects focused on customer experience, automation with a measurable business impact. Should display structured problem-solving skills and use a systematic, disciplined and fact-based process to get RCAs and solve them. Should be able to synthesize quantitative & qualitative data to derive subject matter expertise and provide relevant insights to stakeholders - business teams, product and engineering leadership. Have good interpersonal and communication skills. Be able to multitask and prioritize basis impact. Educational qualification & experience: Education – Graduate in any stream Candidates with a domain experience of 2+ years experience in Process Excellence/Process Design/Process Improvement with active role played in VOC analysis, Data Analysis, Prioritization exercises. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news
Posted 1 week ago
5.0 - 7.0 years
8 - 12 Lacs
Bengaluru
Work from Office
JD: Key Responsibilities: Design process flows for ‘manual’ CX channels (exAgent desk) Analyze end-to-end customer and developer journeys from product to support to identify friction points and improvement opportunities to design intuitive, scalable workflows across app, chat, voice, self-serve channels & other channels. Build SOPs and support playbooks to improve efficiency and performance. Design process flows for ‘automated’ CX channels (exBot, IVR, Self serve etc.) Design flows that address common customer queries with minimal human intervention. Define escalation protocols, fallback logic, and resolution paths to increase BOT efficiency. Continuously improve BOT performance through data analysis and user feedback. Continuous Improvement : Streamline existing processes to improve metrics such as CSAT (Customer Satisfaction), AHT (Average Handling Time), Reopens, Escalations. Apply design thinking and first principles to challenge legacy workflows and develop innovative solutions. Data-Driven Execution : Conduct VOC analysis, RCA, and feedback loop implementation.Track and influence L1 metrics, including NPS, CSAT, AHT. Leverage dashboards and data insights to validate hypotheses and measure success. Cross-Functional Stakeholder Collaboration : Partner with Product, Operations, Category, Sales, and internal CX teams to align process changes with broader business goals.Communicate clearly and persuasively with stakeholders across levels, including leadership. Content building for CX assets Own and drive the content building for different CX assets available to the user including but not limited to FAQs, video tutorials, blogs, CRM communications, Help Center. Functional Competencies: Ability to map the customer and developer journey and envision different scenarios that that the users might encounter and requirements that could arise from the user Understands the business/product strategy and translates the same to impactful and seamless customer and developer journeys across all touchpoints Applies a strong understanding of the customer perspective to design effective journeys. Analyzes data to measure customer and developer journey effectiveness and identify areas for optimization. Manages multiple projects simultaneously, ensuring timely and quality delivery Collaborates effectively with diverse stakeholders through clear and concise communication. Has an impact driven approach and understands downstream implications of any proposed journey change Approaches work with a structured methodology, emphasizing documentation and versioning with proper reviews Explores and leverages emerging technologies to innovate and transform customer experiences (good to have) Behavioral Competencies: Is curious about what the customer wants and actively seeks to understand customer pain points Demonstrates a strong passion for exceeding customer expectations Collaborates across boundaries to deliver exceptional experiences, does not limit to their role alone Is aspirational to learn & get challenged Matured to coach & drive the team Should have a strong point of view and can be assertive with stakeholders and influence them without authority Candidate Profile: Executed/collaborated and driven CX Process Design, Product Operations projects from conception to completion Has a perspective about the end user and has worked on redesign or optimize existing journey with keen focus on improving customer experience Has experience of designing a user journey end to end for a new product launch or feature Experience in analyzing CX data (NPS, CSAT etc.) to identify pain points, measure the success of implemented changes Have examples of working effectively with product, technology, category, sales, and operations teams to implement CX strategies They should show an awareness of how technology can enhance customer experiences Have gone the extra mile to resolve issues, and a genuine passion for creating positive customer experiences PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news
Posted 1 week ago
2.0 - 5.0 years
4 - 8 Lacs
Chennai
Work from Office
Job Description: 1. Thoroughly analyse RFQ input from the sales team and identify key requirements and customer expectations. 2. Thoroughly go through the tender specifications and prepare offer with required deviations and submittals. 3. Design and propose technical solutions that meet or exceed customer requirements while aligning with the division's manufacturing capabilities. 4. Coordinate with the sourcing team and external vendors to obtain quotations for non-standard components. 5. Provide accurate cost estimates for proposed solutions, including material costs, bought-out component costs and other relevant expenses. 6. Work closely with sales engineers, engineering, manufacturing, and QC teams to ensure the proposal is comprehensive and aligned with overall requirements. 7. Prepare and provide relevant submittals required to support the proposal. 8. Conduct Order Transfer Meetings for non-standard orders, ensuring alignment across all teams in the value chain. 9. Prepare and release technical inputs required for order execution upon Order receipt. 10. Prepare and manage budgets for every order during the execution phase. 11. Act as the single point of contact for the sales team during the pre-order and post-order stages, addressing customer queries and providing necessary technical clarifications. Critical Competencies for the Job: 1. Strong understanding of heat & mass transfer and basic engineering principles. 2. Proficiency in technical proposal preparation, tendering and cost estimation. 3. Effective interpersonal and networking skills to collaborate with cross-functional teams. 4. Excellent time management and ability to prioritize tasks efficiently. 5. Strong verbal and written English communication skills for global interactions. 6. Proficiency in MS Excel, MS Word, and basic programming knowledge (C++, VB, Excel Macros, etc.). 7. A positive attitude and commitment to providing timely support to the sales team.
Posted 1 week ago
2.0 - 5.0 years
12 - 13 Lacs
Chennai
Work from Office
. Responsible for planning and designing new software and web applications. Edits new and existing applications. Implements, testing and debugging defined software components. Documents all development activity. Works with moderate guidance in own area of knowledge. Job Description Core Responsibilities Analyzes and determines integration needs. Evaluates and plans software designs, test results and technical manuals. Reviews literature, patents and current practices relevant to the solution of assigned projects. Programs new software, web applications and supports new applications under development and the customization of current applications. Edits and reviews technical requirements documentation. Works with Quality Assurance team to determine if applications fit specification and technical requirements. Displays knowledge of engineering methodologies, concepts, skills and their application in the area of specified engineering specialty. Displays knowledge of and ability to apply, process design and redesign skills. Displays in-depth knowledge of and ability to apply, project management skills. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do whats right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. Thats why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelors Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 2-5 Years Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Posted 1 week ago
2.0 - 5.0 years
12 - 13 Lacs
Chennai
Work from Office
. Responsible for planning and designing new software and web applications. Edits new and existing applications. Implements, testing and debugging defined software components. Documents all development activity. Works with moderate guidance in own area of knowledge. Job Description Core Responsibilities Analyzes and determines integration needs. Evaluates and plans software designs, test results and technical manuals. Reviews literature, patents and current practices relevant to the solution of assigned projects. Programs new software, web applications and supports new applications under development and the customization of current applications. Edits and reviews technical requirements documentation. Works with Quality Assurance team to determine if applications fit specification and technical requirements. Displays knowledge of engineering methodologies, concepts, skills and their application in the area of specified engineering specialty. Displays knowledge of and ability to apply, process design and redesign skills. Displays in-depth knowledge of and ability to apply, project management skills. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do whats right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. Thats why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelors Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 2-5 Years Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Posted 1 week ago
2.0 - 5.0 years
12 - 13 Lacs
Chennai
Work from Office
. Responsible for planning and designing new software and web applications. Edits new and existing applications. Implements, testing and debugging defined software components. Documents all development activity. Works with moderate guidance in own area of knowledge. Job Description Core Responsibilities Analyzes and determines integration needs. Evaluates and plans software designs, test results and technical manuals. Reviews literature, patents and current practices relevant to the solution of assigned projects. Programs new software, web applications and supports new applications under development and the customization of current applications. Edits and reviews technical requirements documentation. Works with Quality Assurance team to determine if applications fit specification and technical requirements. Displays knowledge of engineering methodologies, concepts, skills and their application in the area of specified engineering specialty. Displays knowledge of and ability to apply, process design and redesign skills. Displays in-depth knowledge of and ability to apply, project management skills. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do whats right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. Thats why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelors Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 2-5 Years Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Posted 1 week ago
10.0 - 15.0 years
30 - 35 Lacs
Kolkata, Siliguri, Asansol
Work from Office
10+ years of strong experience with data transformation ETL on large data sets Experience with designing customer centric datasets (ie, CRM, Call Center, Marketing, Offline, Point of Sale etc) 5+ years of Data Modeling experience (ie, Relational, Dimensional, Columnar, Big Data) 5+ years of complex SQL or NoSQL experience Experience in advanced Data Warehouse concepts Experience in industry ETL tools (ie, Informatica, Unifi) Experience with Business Requirements definition and management, structured analysis, process design, use case documentation Experience with Reporting Technologies (ie, Tableau, PowerBI) Experience in professional software development Demonstrate exceptional organizational skills and ability to multi-task simultaneous different customer projects Strong verbal written communication skills to interface with Sales team lead customers to successful outcome Must be self-managed, proactive and customer focused Degree in Computer Science, Information Systems, Data Science, or related field
Posted 1 week ago
3.0 - 5.0 years
5 - 7 Lacs
Bengaluru
Work from Office
for Payroll Operations Analyst Position Title:Payroll Operations Analyst CL -11 Location: Bangalore Employment Type: Full Time Must have skills : Payroll Processing Good to have skills : Nordic Payroll (Finland, Sweden, Denmark, Latvia and Lithuania) About CF/S&C Corporate Functions include Human Resources, Finance, Legal, Marketing Communications, and Workplace Solutionsthat power Accenture's people across industries and functions to keep our business leading in the New. Join the heart and soul of Accenture, partnering with our extraordinary people to bring innovation into every organization. Combining unmatched experience and specialized skills across more than 40 industries, the company offers Strategy and Consulting, Song (Interactive), Technology and Operations servicesall powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. With net revenues of $64 billion for 2023, their 774,000+ employees deliver on the promise of technology and human ingenuity every day, serving clients in more than 49 countries and over 200 cities. Job Summary : It involves handling various payroll-related tasks. This includes managing payroll processing, ensuring compliance with statutory requirements, and handling individual tax and social security contributions. The role also requires good technical aptitude in payroll, finance, and systems, as well as knowledge of international payroll, particularly for countries like Nordic Payroll (Finland, Sweden, Denmark, Latvia and Lithuania) Roles & Responsibilities: International Payroll Knowledge Nordic Payroll (Finland, Sweden, Denmark, Latvia and Lithuania) Sound Knowledge of Payroll Processing, Good technical aptitude (Payroll, Finance, Systems) Individual Tax, Payroll & Statutory Compliance, Social Security Contribution. Payroll (organization Design, Planning & Distribution, Process design, shared services, Taxes) etc. Functional skills including statutory knowledge, social securities & Mandatory deductions of countries that the person is responsible for Payroll Reconciliation. Job Qualification: Additional Information: - The ideal candidate will possess a strong educational background in commerce or a related field, along with good knowledge and experience in relevant countries Payroll processing. This position is based at our Bengaluru office. Qualification Experience: Minimum 3 year(s) of experience is required Educational Qualification: B.com
Posted 1 week ago
3.0 - 5.0 years
7 - 11 Lacs
Pune
Work from Office
The primary purpose of this position is to establish the Public key infrastructure (PKI) service built and provide operational support. This includes operations, maintenance and troubleshooting all components of the PKI infrastructure and its dependencies. It will also require the creation of support operational guidelines, policies, and procedures for incident, problem and change management in adherence with Allianz Technology CPI process. Design, Implement and Oversee the PKI Infrastructure. Develop testing procedures, run tests and approvals, ensure quality, and integrate the system into the. future environment. Setting up technical solutions regarding certificate services. Respond to customer queries and issues. Software development support related to Public Key Infrastructure (Dogtag CA), Identity Provider (SAML, OAUTH). Develop Infrastructure solutions for PKI Service (VMWare, ESXI, AWS, KVM). Regular service monitoring and improvement. Provide hands on engineering support required to build and maintain internal and external PKI systems. Maintain documentation, assist customers through FAQ entries and similar. Create, maintain, and align the companysecurity policies and standards with industry best practices. Represent the company on project teams and ensure adherence to existing security policies and standards and prepare for anticipated needs. Development of technical security strategies related to PKI infrastructure. Development of technical security architectures related to PKI infrastructure. Development of technical security standards related to PKI infrastructure. Your benefits. We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroa. We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location. From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostere. Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teachAbout Allianz Technolog. Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 13,000 employees located in 22 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry.We oversee the full digitalization spectrum from one of the industrylargest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age. DI statement. Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life. Join us. Let\u00B4s care for tomorrow. You. IT.","
Posted 1 week ago
5.0 - 10.0 years
11 - 13 Lacs
Mumbai, Navi Mumbai
Work from Office
Select with space bar to view the full contents of the job information Discipline Lead-E6-Process- Design Engineering Job Details | tatacons02 Search by Keyword Search by Location Custom Field 3 Custom Field 1 Select how often (in days) to receive an alert: Select how often (in days) to receive an alert:
Posted 1 week ago
20.0 - 30.0 years
25 - 40 Lacs
Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)
Work from Office
Job Opening for Process Design Lead at Kalpataru Projects International ltd-Thane Summary: Responsible for process design & engineering for pre bid and detail engineering projects. Education : BE/B.Tech (Chemical) Experience 20+ years experience in process plant (Only apply if have relevant yrs of experience Area of Responsibilities : Preparation of PFD & HMB. Preparation of P& IDs. Preparation of piping line list, process Equipment list. Development of process Equipment data sheets. Preparation of control & operation philosophy and cause & effect diagram. Review vendor drawings. Interaction with vendors/Clients & DECs. Support in preparation of Pre-Commissioning & Commissioning Procedures Site visit when required. Participation in Hazop, SIL and other safety studies Attending FAT & SAT. Preparation of operation & maintenance manuals. Competencies Knowledge of HYSYS,PROSIM,CHEMCAD Knowledge of Hydraulic calculations Skills : Proficient in MS Office, Internet Education : BE/B.Tech (Chemical) Experience 20+ years experience in process plant
Posted 1 week ago
10.0 - 20.0 years
20 - 35 Lacs
Vadodara
Work from Office
Roles and Responsibilities Process Engineer with design experience in Process Engineering of Brownfield projects (Pre FEED,FEED,DD) of Refinery, Petrochemical units. Sound execution knowledge of various process deliverables and interface required with other disciplines. Should be able to guide the team to develop PFD, P&ID , Process Design philosophies, Steady state simulation, Line LIst, C&E diagram, Process Datasheets, Vendor drawing review etc. Should have good working experience with Process softwares like AspenPlus, Hysys, PROII, FlareNet, KORF, AFT, HTRI etc. Review key deliverables produced by the team and provide technical guidance to a team of ~ 10 Process engineers/designers. Excellent communication skills both written and oral in English."
Posted 1 week ago
5.0 - 6.0 years
55 - 60 Lacs
Chennai
Work from Office
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired bya collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. We’re looking for a dynamic RPA Business Analyst to join our growing automation team and help our clients unlock the full potential of RPA. As an RPA Business Analyst, you will be the bridge between business stakeholders and technical teams, driving discovery workshops, identifying automation opportunities, and crafting the blueprint for scalable, efficient, and intelligent automation solutions. Key Responsibilities Client Engagement & Process Discovery Lead client-facing workshops to capture the current state (as-is) of business processes. Envision and articulate the future state (to-be) process design aligned with RPA best practices. Develop and maintain detailed Process Design Documents (PDDs). Opportunity Identification & Analysis Identify automation candidates and assess their feasibility. Document testing scenarios, enablers, and business rules for automation. Estimate automation effort and calculate FTE (Full-Time Equivalent) benefits. Collaboration & Delivery Support Partner with developers to ensure accurate translation of business requirements into technical solutions. Support test planning, execution, and User Acceptance Testing (UAT) with clients. Monitor post-deployment benefits and recommend optimization strategies. Risk & Stakeholder Management Identify and manage risks, assumptions, and dependencies throughout the automation lifecycle. Provide weekly due diligence updates and progress reports to clients. Present findings and walk stakeholders through the to-be design and automation roadmap. Work with cutting-edge automation technologies and global clients. Be part of a collaborative, forward-thinking team that values innovation. Opportunities for continuous learning, certifications, and career growth. Primary Skills Experience as a Business Analyst, in RPA or Intelligent Automation projects. Hands-on experience with RPA tools such as UiPath, Blue Prism, or Automation Anywhere. Strong understanding of business process mapping, reengineering, and automation feasibility analysis. Proficiency in creating and maintaining Process Design Documents (PDDs) and other business documentation. Experience working in Agile or hybrid project environments. Analytical mindset with the ability to estimate automation benefits and ROI. Familiarity with testing methodologies and UAT coordination. What You’ll Love About Working Here Choosing Capgemini means having the opportunity to make a difference, whether for the world’s leading businesses or for society. It means getting the support you need to shape your career in the way that works for you. It means when the future doesn’t look as bright as you’d like, you have the opportunity to make changeto rewrite it. When you join Capgemini, you don’t just start a new job. You become part of something bigger. A diverse collective of free-thinkers, entrepreneurs and experts, all working together to unleash human energy through technology, for an inclusive and sustainable future. At Capgemini, people are at the heart of everything we do! You can exponentially grow your career by being part of innovative projects and taking advantage of our extensive Learning & Development programs. With us, you will experience an inclusive, safe, healthy, and flexible work environment to bring out the best in you! You also get a chance to make positive social change and build a better world by taking an active role in our Corporate Social Responsibility and Sustainability initiatives. And whilst you make a difference, you will also have a lot of fun.
Posted 1 week ago
2.0 - 5.0 years
13 - 14 Lacs
Chennai
Work from Office
. Unified Communications Engineering team is looking for an enthusiastic Devops engineer with a passion for databases , building and optimizing secure, reliable, scalable, and robust systems. As part of this role, you would be involved in building, evolving, and managing the databases as well the infrastructure, processes, systems applications for our Communications applications platform. The ideal candidate should have a solid background in nosql and relational databases, continuous integration and deployment methodologies, observability, and configuration management tools and processes. The role offers an exceptional learning opportunity allowing you to expand your skills and expertise working in a supportive environment alongside seasoned engineers while making meaningful contributions to our expanding Unified Communications business. Job Description Who we are: The Unified Communications Engineering organization at Comcast innovates, develops, delivers, and operates voice and unified communications products to our residential, commercial, and wholesale customers. As a member of this team, you will be part of a high-performance engineering organization focused on providing the most reliable, secure, and high-quality experience at scale to our customers. Our teams achieve this outcome by continuously improving our products utilizing modern DevSecOps practices in an end-to-end approach. Our culture focuses on constant learning, embracing diversity , fostering inclusivity, empowering individuals , dynamic collaboration, and promoting open communications. Comcast voice and unified communications products set the standard in a highly competitive marketplace, and it is through our technology driven approach that we achieve the best customer experience for our products. Responsibilities: Design, build, and maintain CI/CD pipelines to automate the software delivery process. Deploy and manage databases Optimize performance and queries, handle backups, restores, and data migrations. Monitor database health and availability. Monitor systems and set up alerts (Prometheus, Grafana). Ensure security, backups, and disaster recovery. Work closely with developers to streamline the release process and improve development workflows . Implement monitoring and logging solutions to ensure the availability, performance, and security of our systems. Troubleshoot issues related to deployments, performance, and scalability. Collaborate with cross-functional teams to ensure alignment on DevOps best practices and standards. Stay up to date with the latest trends and technologies in DevOps, containerization, and cloud computing. Creates and maintains documentation for the process and tools used by the team . Skillsets: A minimum of 2 years progressively responsible experience as a DevOps engineer with specialization in databases. Strong Experience with any nosql and relational databases including managing them in a production enviroment. Strong troubleshooting skills Experience with configuration management and automation tools like tools like Terraform or Ansible. Experience with programming or scripting languages like Python. Experience with CI/CD tools such as Concourse, Jenkins , GitLab CI, or Travis CI. Intermediate experience in Logging and Monitoring tools, e. g. Splunk, Elk, Grafana, Nagios, OP5 . Experience upgrading and patching Operating Systems, e. g. Redhat , CentOS, Ubuntu . Working knowledge of OS commands . Experience with applications support and debugging . Core Responsibilities Analyzes and determines integration needs. Evaluates and plans software designs, test results and technical manuals. Reviews literature, patents and current practices relevant to the solution of assigned projects. Programs new software, web applications and supports new applications under development and the customization of current applications. Edits and reviews technical requirements documentation. Works with Quality Assurance team to determine if applications fit specification and technical requirements. Displays knowledge of engineering methodologies, concepts, skills and their application in the area of specified engineering specialty. Displays knowledge of and ability to apply, process design and redesign skills. Displays in-depth knowledge of and ability to apply, project management skills. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion diversity. Do whats right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. Thats why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelors Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 2-5 Years Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Posted 1 week ago
4.0 - 7.0 years
12 - 14 Lacs
Pune
Work from Office
Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. We are currently seeking an experienced professional to join our team in the role of Senior Business Digital Analyst Digital Platforms In this role you will: Driving Change Management activities spanning from early change planning and audience analysis; through to designing and delivering change interventions (e. g. communications, training, support, organisation alignment); and tracking and taking actions on change readiness, adoption, and feedback. Ultimately responsible for Implementation Management, including planning, controlling and reporting on implementation of the change product , focusing on accelerating benefits and minimising risk during deployment Identifies and analyses complex problems involving the wider team; generates feasible and creative solutions considering all aspects and consequences; leads brainstorming meetings to discuss and/or resolve problems Gain a clear understanding of others point of view by listening, asking clarifying questions and reflecting back; encourages and facilitates open and honest debate with tact and integrity, even where sensitive issues are involved Often acts as an expert across multiple projects or programmes simultaneously, guiding the teams on their requirements gathering, design, change or implementation approach. May conduct one off business research and analysis tasks related to programme or project scope Coordinates requirements gathering, documentation, prioritisation and traceability working with multiple programme teams and senior stakeholders. Works with the team to break down requirements into rigorous level detail and translates business requirements for use by delivery partners. Challenges requirements and designs detailed, innovative business solutions to realise agreed business requirements Supports the business and functions in assessing current state operating model and translating strategy into target operating models, considering the impacts on customers, products/services, organisation, people, process, technology and other key factors. Supports Business Architects in more complex or global architecture projects. Supports the impact assessment of new change on operating model. Document and develop targeted benefits for a change intervention Utilizes financial skills to develop a high level business case, considering investment and high level benefits Architects complex, large-scale (e. g. multiple market/ multiple programme) change solutions, detailing all elements of the change journey and audience impacts Defines, shapes and recommends creative solutions options, weighing risk/reward Manages re-engineering of processes, where process is one of the many parts of the change, and provides detailed guidance on process design (considering risk, end-to-end and cost) Develops a network of professional relationships (within Digital Platforms and with delivery partners) to improve collaborative working and encourage openness - sharing ideas, information and collateral Encourages individuals to network and collaborate with colleagues beyond their own business areas and/or the Group to shape change and benefit the business and its customers Requirements To be successful in this role you should meet the following requirements: Expert knowledge of Business Transformation Frameworks, Agile methodologies and best practice techniques Business analysis, requirements gathering and design techniques Change management and implementation management techniques and approaches Proven track record as an outstanding analyst or consultant Extensive experience of using multiple analysis techniques in a change environment, with a mix of business, Operations and technology focused projects Experience of business case development and a sound understanding of how design enablers underpin business benefits Strong experience of delivering change into different audiences and managing implementation in banking environments (branch, contact centre, trading floor, operations, head office etc). Previous experience of Digital Product Management. Data driven analytical approach to problem solving, looking to understand the underlying causes, so that we can build a global solution rather than a series of point solutions An entrepreneurial drive, with the ability to deconstruct and solve problems Experience in a global or regional roles, with proven experience in working in a cross functional matrix environment with market and global teams Experience with the range of product development and deployment activities including identifying opportunities and developing business cases, defining product requirements, engaging a wide range of functional experts to agree deployment approach, project execution, launch, and post launch performance measurement and management. SAFe experience, operating on quarterly planning cycles where your responsibility is to ensure the teams fully understand the priority of the work that they need to pick up, and that it is defined sufficiently for them to estimate accurately and understand any dependencies Experience of Design Thinking and leading run ahead work to explore new problems or potential ideas, bringing in Design, Analysis, Architecture and Engineering colleagues Consumer financial services industry experience and strong understanding of Digital business, while experience with travel, lifestyle, and/or other consumer product development is a strong advantage. Proven ability to build strong relationships across stakeholder groups. Excellent understanding of the bank s risk framework and experience of working with second line of defence, legal, compliance, financial crime (AML sanctions), fraud, risk
Posted 1 week ago
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