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7.0 - 11.0 years
18 - 22 Lacs
Noida
Work from Office
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Senior CMDB Architect plays a critical Senior role in overseeing the strategic design and maintenance of the ServiceNow Configuration Management Database (CMDB). This senior position is responsible for architecting robust ETL processes, comprehensive data analysis frameworks, and ensuring the overall integrity and effectiveness of the CMDB within large-scale enterprise environments. Primary Responsibilities Lead the strategic design and continuous enhancement of the ServiceNow CMDB architecture Design, implement, and oversee complex ETL processes tailored for optimal data integration and system efficiency Conduct high-level audits and develop advanced data validation techniques to ensure utmost accuracy and reliability of CMDB data Spearhead collaboration with senior IT leadership and cross-functional teams to ensure alignment of the CMDB with business objectives and IT infrastructure changes Provide expert guidance and mentorship to CMDB analysts and other IT staff on best practices, advanced troubleshooting, and complex issues resolution Drive innovation in CMDB processes through the integration of cutting-edge technologies and methodologies Develop and enforce governance policies to maintain data integrity and compliance across the CMDB lifecycle Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications 10+ years of experience in a similar role, with at least 5+ years in a leadership or architectural capacity Extensive experience in ServiceNow CMDB architecture and administration, with a proven track record of managing CMDB in a large-scale, distributed environment Deep expertise in SQL, PL-SQL, and ETL process design, with a solid emphasis on performance optimization and scalability Advanced knowledge of modern, open-source technologies and their deployment in enterprise settings Proven masterful analytical skills and the ability to synthesize complex data into actionable insights Demonstrated leadership in developing, integrating, and deploying sophisticated database solutions Demonstrated exceptional problem-solving abilities and capacity to work on multiple projects and issues simultaneously Demonstrated solid communication and interpersonal skills, with experience in influencing C-suite executives and fostering a collaborative team environment Preferred Qualification Relevant certifications in ServiceNow, Database Management, or a related field This senior role demands a visionary leader who can maintain technological excellence and drive the strategic goals of our CMDB initiatives while ensuring alignment with the broader IT and business strategies.
Posted 1 month ago
3.0 - 5.0 years
6 - 16 Lacs
Mumbai
Work from Office
Burns & McDonnell India (BMI) Power Division is looking for a well-rounded and driven Process Engineer in the Mumbai Office. The Power Division focuses on power generating facilities which offer a wide range of design and project execution experiences. This position is responsible for the design and evaluation of various systems associated with coal and natural gas fired power generation facilities as well as associated support facilities. Candidate will perform work which involves both conventional engineering practices and complex situations, requiring innovation relative to work practices and procedures. Multi-disciplined power generation projects require engineers to work in a diverse project team environment and exhibit the ability to develop consensus in identifying the optimum solution to complex problems. These complex assignments require the application of advanced techniques, resulting in the development of new or improved processes, equipment and/or technological methods. Candidate will be responsible for detailed design through the development of contract specifications and contract administration. Position will require extensive interface with equipment suppliers/vendors, and with project managers, other engineering disciplines, modelers, designers, and detailers locally in the Mumbai office as well as remotely in various offices in the United States. Following are some specific duties & responsibilities: Coordinating project design assignments and design teams; Define system requirements, instrumentation and control requirements, and control logic; define system equipment and components required to meet those requirements Performing system hydraulic calculations including pump selection, sizing, and application; Pipe and valve sizing including selection of appropriate piping materials and valve types for applications; Selection of control valve including definition of control valve requirements and datasheets; Functional coordination and reviews of detailed pipe routing (by others) for conformance with system design requirements including pipe support selection/placement; Developing equipment specifications, technical bid evaluating, procuring, reviewing vendor drawings and factory acceptance testing of mechanical equipment; Administer equipment contracts (change evaluation, coordinate schedules, coordinate technical issues) Preparing/creating deliverables like process flow diagram, P&ID, valve lists, line list, standard detail sheets for constructing/installation of new or modifications of existing power generating facility mechanical systems; Review calculations, drawings and design documents produced by others for conformance with project requirements as well as Company and industry standards Providing leadership, guidance, instruction, and mentorship to less experienced staff members; Regularly meeting and corresponding with clients or outside personnel; Supporting development and improvements of department standard work procedures and work flows to support a successful work share approach amongst the various offices for all projects. Travel to the United States as required and requested to support assignments on projects and overall office needs. - This position requires an individual capable of applying intensive and diversified knowledge of principles and practices to broad areas of assignments. Must be capable of interpreting and developing solutions to complex problems. Qualifications include: Bachelor’s degree in Mechanical/Chemical engineering from accredited program. Minimum 3-6 years of related experience in fossil generation with exposure to piping design, pump selection, rotating equipment and process design. Software experience utilizing AFT Arrow, AFT Fathom, SmartPlant P&ID, SmartPlant Review is preferred. Familiar with power industry codes and standards including ASME B31.1, ASME Boiler and Pressure Vessel Code Sections I and Section VIII. Field construction and commissioning experience is preferred. Proficient in the English language and must demonstrate excellent oral and written communication skills, as well as strong analytical and problem-solving skills. Previous consulting engineering experience preferred.
Posted 1 month ago
3.0 - 6.0 years
6 - 16 Lacs
Mumbai
Work from Office
Burns & McDonnell India (BMI) Power Division is looking for a well-rounded and driven Mechanical Engineer in the Mumbai Office. The Power Division focuses on power generating facilities which offer a wide range of design and project execution experiences. This position is responsible for the design and evaluation of various systems associated with coal and natural gas fired power generation facilities as well as associated support facilities. Candidate will perform work which involves both conventional engineering practices and complex situations, requiring innovation relative to work practices and procedures. Multi-disciplined power generation projects require engineers to work in a diverse project team environment and exhibit the ability to develop consensus in identifying the optimum solution to complex problems. These complex assignments require the application of advanced techniques, resulting in the development of new or improved processes, equipment and/or technological methods. Candidate will be responsible for detailed design through the development of contract specifications and contract administration. Position will require extensive interface with equipment suppliers/vendors, and with project managers, other engineering disciplines, modelers, designers, and detailers locally in the Mumbai office as well as remotely in various offices in the United States. Following are some specific duties & responsibilities: Coordinating project design assignments and design teams; Define system requirements, instrumentation and control requirements, and control logic; define system equipment and components required to meet those requirements. Developing System Design Notes (or Design basis), including P&IDs with back up calculations and source information. Performing system hydraulic calculations including pump selection, sizing, and application. Pipe and valve sizing including selection of appropriate piping materials and valve types for applications; Selection of control valve including definition of control valve requirements and datasheets. Safety valve sizing, determining different overpressure scenarios, knowledge of API 520/521/526, PSV datasheets and selection. Functional coordination and reviews of detailed pipe routing & plans (modelled and drafted by designers) for conformance with system design requirements including pipe support selection/placement. Developing equipment specifications, technical bid evaluating, procuring, reviewing vendor drawings. Administer equipment contracts (change evaluation, coordinate schedules, coordinate technical issues) Preparing/creating deliverables like process flow diagram, heat and mass balance, P&ID, valve lists, line list, standard detail sheets for constructing/installation of new or modifications of existing power generating facility mechanical systems. Review calculations, drawings and design documents produced by others for conformance with project requirements as well as Company and industry standards Adhere quality requirements by following checklist and quality processes/workflows Providing leadership, guidance, instruction, and mentorship to less experienced staff members; Regularly meeting and corresponding with clients or outside personnel; Supporting development and improvements of department standard work procedures and work flows to support a successful work share approach amongst the various offices for all projects. - This position requires an individual capable of applying intensive and diversified knowledge of principles and practices to broad areas of assignments. Must be capable of interpreting and developing solutions to complex problems. Qualifications include: Bachelor’s degree in Mechanical Engineering from accredited program. Minimum 6-10 years of related experience with exposure to piping design, pump selection, rotating equipment and process design. Candidate wit exposure in fossil generation plant design is preferred. Software experience utilizing AFT Arrow, AFT Fathom, SmartPlant P&ID, SmartPlant Review, Navisworks is preferred. Aspen Hysys would be an added advantage. Familiar with codes and standards including ASME B31.1, ASME Boiler and Pressure Vessel Code Sections I and Section VIII. Candidate with Field construction and commissioning experience will have added advantage. Proficient in the English language and must demonstrate excellent oral and written communication skills, as well as strong analytical and problem-solving skills. Previous consulting engineering experience preferred.
Posted 1 month ago
0.0 - 1.0 years
3 - 5 Lacs
Vasai, Goregaon West
Work from Office
We are seeking a highly motivated and skilled Chemical Process Engineer to join our team at aleading filtration and separation company specializing in wastewater treatmentsolutions. As a Chemical Process Engineer, you will play a crucial role in the sales, design, and proposalprocesses for our projects, contributing to the growth and success of our organization. Theideal candidate will possess a strong background in chemical engineering, process design, and project management, with a focus on wastewater treatment technologies Process Engineer Female Only
Posted 1 month ago
8.0 - 13.0 years
11 - 13 Lacs
Bengaluru
Work from Office
An online portfolio demonstrating advanced, wide-ranging experiences. In-depth professional knowledge of latest interaction patterns for web, user-centered design process, design principles and techniques. Experience using Figma to create low to high fidelity prototypes and mockups. Strong written and verbal communication skills with the ability to lead ideation sessions and present a strong rationale for design decisions. Individual contributor experience leading teams with complex across-feature/theme interaction. Ability to influence day-to-day design and research work that spans multiple themes. Ability to balance needs of concurrent projects and work effectively with cross-functional teams. Proven track record of defining and guiding features and themes to fit with an overall portfolio. Experience understanding the value of collaborating and leveraging user experience research. Preferred Skills: Experience advocating for user experience in defining and prioritizing themes across UX and engineering teams. Demonstrable experience with complex and modern web designs with the ability to create meaningful and delightful experiences Experience maintaining and evolving design systems. Working knowledge of current web-based technologies and frameworks (eg CSS, Angular, React) to inform design decisions. Education A Minimum of 8 years designing enterprise product experiences or related technical role A Bachelor of Science Degree in Electrical Engineering or Computer Science, a Master degree in human-computer interaction (HCI) or a PhD; or equivalent experience is required.
Posted 1 month ago
2.0 - 5.0 years
3 - 4 Lacs
Vadodara
Work from Office
Experience in Process & Utility, Heat & Mass balance, Utility Flow Diagram, Piping & Instrumentation Diagrams Technical need - Design & engineering of Process plant Reviewing of vendor document, participating in PHA, HAZOP & design & safety study Required Candidate profile Review discipline engineering & design deliverables: PFD, UFD, H&MB, P&ID, datasheet Calculations & data sheet for Tanks, Spheres, Vessel, Separators, Heat Exchanger, Pumps, Compressors
Posted 1 month ago
1.0 - 3.0 years
20 - 25 Lacs
Mumbai
Work from Office
MSCI is searching for a skilled IT specialist with a keen interest in IT internal controls to support the IT SOX function. This is a high-impact role as part of the Technology Data Business Technology team improving and implementing IT general controls (e.g., user access and change management) and application controls (e.g., auto-calculations and validations) , within the scope of MSCI s SOX program , through partnership with key technology stakeholders to strengthen our existing program. Your Key Responsibilities Support the design and implementation of the technology internal control framework , to build robust IT general and application controls for business reliance , to ensure complete and accurate financial reporting Collaboratively partner and build relationships with control owners, internal audit, and external audit throughout annual SOX planning , scoping , control execution , testing, and issue management Assist control owners through the SOX program lifecycle including regular risk assessments, control design, control implementation, walkthroughs, and evidence collection Directly support the IT team s assess ment and improve ment of business as usual (BAU) processes/controls related to user access provisioning/deprovisioning , user access recertification , privileged access , service account management , and change management to ensure robust procedures are documented, processes follow procedure s consistently , and help redesign and improve processes inconsistently performed Collaborate with internal audit throughout IT and operational audits, including key stakeholder identification, testing, and management action plan identification SOX control deficienc y and operational audit issue management , including remediation support Perform management testing of SOX controls to ensure controls are designed and operating effectively and issues are proactively identified prior to audit testing Ensure control owner compliance with policies for critical processes by regularly assess ing adherence with MSCI s procedures and standards P roactively support ongoing stakeholder initiatives to assist in SOX audit readiness Assist i n team member education on best practices for proper control execution, process design, and audit evidence S upport special projects, including mergers and acquisition integrations and technology transformation projects Your skills and experience that will help you excel Bachelor s degree in Management Information Systems or other relevant field (certifications including CISA a plus) 1 3 years of experience as a n information technology professional (technology audit experience a plus) Preferred knowledge of Sarbanes-Oxley compliance, IT application and general controls, and issue managem ent Robust knowledge of user access, change management, software development, system architecture, databases, and operating systems Experience with Power Platform, ServiceNow, Salesforce, SAP and/or Workday a plus Advanced verbal and written communication skills Strong presentation and negotiation skills E ffective relationship building with technology partners to accomplish critical goals Team player and desire to work succ essfull y in a diverse and global organization Strong problem solving and analytic al skills, and thrive with unstructured tasks and initiatives About MSCI What we offer you Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing. Flexible working arrangements, advanced technology, and collaborative workspaces. A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results. A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for for ongoing skills development. Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles. We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride Allies, Women in Tech, and Women s Leadership Forum. . MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for . Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries. To all recruitment agencies . Note on recruitment scams
Posted 1 month ago
6.0 - 8.0 years
20 - 25 Lacs
Bengaluru
Work from Office
Who are we At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the worlds top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good. What will you contribute Finastra is currently seeking a Global Process owner and Benefits Delivery Manager, this as a superb opportunity into a stretching and career enhancing role. The ideal candidate should be forward thinking, dedicated and detail-oriented with a strong desire to work with awesome people in a highly collaborative environment. You will have a team of five and report to Director, Global Benefits and Mobility . Responsibilities Deliverables: Your deliverables will include, but are not limited to, the following: End to end process design and automation ensuring the effectiveness of benefits delivery across organization Continuous improvement to improve quality and efficiency of delivery including benefits education in countries, improvement of self serve through analysis of trends, data and Lead team of benefits consultants providing Tier 1-3 benefits management including resolution of complex cases relating to benefits in all countries of operation who have to follow processes but also make judgement calls and investigate cases (3 rd line activity) Managing the benefits budget delivery ($70m - 10% of total People Cost) - tracking the end to end purchase placement fulfilment (reconciling order invoices) - including annual forecasting and alignment with finance MTP Supplier analysis to improve quality of delivery M etrics and Reporting , d evelop and track key performance indicators to measure the success and improve productivity Benefits Education : Own manager and leader education presenting to PLG and SLT AMA in countries Required Experience: Six years experience in managing Global Benefits Six years experience Continuous Improvement Five years experience in managing teams (focus on productivity, reporting key performance and analysis) Five years experience in managing budgets We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold: Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave. Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support. Medical, life disability insurance, retirement plan, lifestyle and other benefits* ESG: Benefit from paid time off for volunteering and donation matching. DEI: Participate in multiple DEI groups for . We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves. Be unique, be exceptional, and help us make a difference at Finastra!
Posted 1 month ago
10.0 - 15.0 years
8 - 12 Lacs
Coimbatore
Work from Office
The MPS Process Engineering Team Lead is responsible for producing the Process Engineering deliverables required for a project or proposal and will carry the responsibilities of the MPS Process Engineer. At the same time, the MPS Process Engineering Team Lead is responsible for managing and developing a team of GET / Junior Process Engineers as part of the MPS Process Engineering Team. Develop, configure and optimize process schemes throughout the facility, considering inputs from clients, products specifications, and cost of solution. Size and define process equipment and utilities for O&G facilities during proposal and project execution. Perform process engineering calculations and address the process engineering design challenges. Keep abreast of industry codes, standards, regulations and guidelines. Meet or exceed project expectations in a timely manner within the budget limits. Co-ordination with intra / inter disciplinary team and provide the required deliverables as and when requested. Activities Monitor and assess the engineering performance, quality and provide feedback for improvement to his/her direct reports. Support the MPS Process Engineering Management with the assessment of his/her team s skills/competencies and the creation of individual development plans for his/her direct reports. Assist the MPS Process Engineering Manager with recruitment and undertake technical interviews as required. Process Engineering activities part of the MPS Process Engineer Job Description such as: Ensure all his/her own engineering and design work performed meets quality, cost and schedule requirements. Process Design Engineering including performing process simulations, design calculations, Process Optimization, sizing & selection of equipment, depressurization calculations and flare network studies etc. for Tenders (as required) and for awarded Projects. Preparation of various engineering deliverables (Drawings & Documents) such as Process Flow Diagrams, P&IDs, Process Datasheets, Equipment Specifications, Heat and Mass balance, Cause & Effect Diagrams, control philosophy, shutdown philosophy, HAZOP actions close out, Operation & maintenance manuals etc. Review of vendor and subcontractor documents, drawings, datasheets, specifications and calculations to check compliance with project requirements. Ensure direct, effective and timely communications of project requirements, request for actions, responses to requests, routine reporting and sharing important information to Project Lead Engineer. Be fully aware of and implement, where appropriate, the latest International and National Industry Standards, Codes of Practice, software and requirements of good engineering practice for all work performed. Review and understand client specifications during proposal phase and raise clarifications and deviations. Provide process input data to others disciplines and support to Operations & Site team on engineering/technical matters, including pre-commissioning and commissioning activities and/or trouble shooting. Ability and willingness to travel, as required to fulfill project and business needs. Actively support, participate in, and maintain the integrity and on-going function of the company and facility HSSE program; ensuring a safe/healthy work environment. Processes Sale/Tender Phase : Conceptual / Basic Engineering (FEED) development, providing: Process simulation when required H&MB, Equipment List, Process Data Sheets BFD,PFD,PID Project Execution Phase: Process Detail Engineering Project Audits (Internal process / design reviews) Safety studies Key Indicators Process Engineering Deliverables On Time Delivery (OTD) Process Resource Utilization Process Engineering Design Change Notification (EDCN) Entrees and MOCs. Service Quality (SQ s) Interfaces This list is not exhaustive: MPS Process Engineering Manager MPS Process Engineer MPS P&ID Designer / Technologist Graduate Engineering Trainees (GETs) MPS Process Engineer Technology MPS Discipline Engineers MPS Project Engineer and Project Engineering Manager Operations Team Quality HSE Supply Chain / Procurement Clients Vendors Prior Experience / Expertise Required Education Qualification: Bachelor Degree in Chemical / Petroleum Engineering or similar Experience: 10+ years O&G Industry experience Prior work experience in EPCs, Engineering Consultancies, Production Facility Engineering, Site Engineering support for Pre-commissioning, Commissioning activities Deep understanding of process engineering concepts and strongly familiarized with international industry standards. Expertise: Thorough process engineering knowledge with strong Engineering background Oil & Gas Upstream Processes Simulation Software (Hysys minimum) Job Location: Coimbatore (Tamil Nadu) Education: Bachelor Degree in Chemical / Petroleum Engineering Experience: 10 to 15 years
Posted 1 month ago
5.0 - 10.0 years
5 - 10 Lacs
Greater Noida
Work from Office
Responsible for process designing & process engineering activities of a large chemical company. Required Candidate profile BE - Chemical with 5-10 Yrs of experience in Process design & process engineering activities.
Posted 1 month ago
5.0 - 10.0 years
11 - 16 Lacs
Raipur
Work from Office
Strategic Sales Campaign Management Formulate and execute strategies to achieve top-line and bottom-line targets . Lead campaign planning and activity design aligned with the complete crop cycle to drive seasonal performance. Design trade schemes that increase channel partner value realization while improving netback for the company. Develop and execute regional demand generation strategies to build product awareness and future market growth. Field Force Enablement Performance Train and support field teams in executing company processes at the customer level. Monitor and manage individual and team performance to ensure alignment with sales goals. Drive adoption of tools like the Digital Tools to enhance visibility, execution, and performance tracking. Pricing, Analytics Digital Tools Manage and optimize pricing structures across regions for competitive positioning and profitability. Handle and analyze large datasets to support strategic planning and campaign effectiveness. Create and maintain dashboards (PL, inventory, pricing, and sales promotions) using BI tools (e.g., Power BI). Channel Development Market Expansion Identify and appoint new business partners to strengthen market presence and product accessibility. Coordinate with distributors and dealers to increase sales penetration in targeted geographies. Assist in special case handling with sales and procurement teams to improve deal closure rates. Process Design Operational Execution Design and implement SOPs for procurement and sales operations , improving compliance and standardization. Lead cross-functional issue resolution and ensure process discipline across sales functions. Support digital transformation by conceptualizing tech requirements to enhance business delivery. Market Intelligence Research Conduct cohort studies, value chain mapping, and gap analyses to guide strategic decisions. Analyze BTL campaign effectiveness and suggest refinements in channel strategy. Develop intelligence reports based on agricultural dynamics to support leadership decisions. Desired Candidate Profile Education Qualification Master of Business Administration / Post Graduate Diploma in Management - Marketing Master of Business Administration / Post Graduate Diploma in Management - Agri Business Management
Posted 1 month ago
6.0 - 11.0 years
9 - 13 Lacs
Bengaluru
Work from Office
Primary Skills SAP WM Configuration and Process Design Strong expertise in configuring warehouse structures, storage types, bins, and control indicators. Ability to design and implement putaway, picking, and replenishment strategies tailored to business needs. Logistics Execution (LE) Integration Deep understanding of LE components including Shipping, Transportation, and Delivery processing. Skilled in integrating WM with LE for seamless inbound and outbound logistics. Inbound and Outbound Process Management Experience in managing goods receipt, putaway, picking, packing, and goods issue processes. Proficient in handling transfer orders, transfer requirements, and delivery documents. Handling Unit Management (HUM) and Packing Knowledge of handling units, packing specifications, and their integration with shipping and warehouse processes. Ability to configure packing instructions and manage nested handling units. RF and Mobile Data Entry Proficiency in implementing RF solutions using SAPConsole or ITS Mobile. Ability to design and enhance mobile transactions for warehouse operations. Inventory Management and Physical Inventory Expertise in managing stock types, stock transfers, and physical inventory processes. Skilled in cycle counting and reconciliation of inventory discrepancies. Integration with MM and SD Modules Experience in integrating WM and LE with Materials Management (MM) and Sales & Distribution (SD) for end-to-end logistics execution. Secondary Skills Basic understanding of SAP EWM and migration strategies Exposure to LE-TRA (Transportation) and shipment cost calculation Familiarity with IDocs, BAPIs, and basic debugging for logistics processes Knowledge of warehouse safety, compliance, and audit requirements Experience with SAP Fiori apps for logistics and warehouse operations Soft skillsstakeholder communication, documentation, and training support
Posted 1 month ago
5.0 - 10.0 years
13 - 17 Lacs
Noida
Work from Office
?JOB DESCRIPTION ? ? ? Our portfolio features market-leading and iconic brands such as TOI, ET, NBT, Cricbuzz, Times Prime, Times Card, Indiatimes, Whatshot, Abound, Willow TV, Techgig and Times Mobile among many more. Each of these products is crafted to enrich your experiences and bring you closer to your interests and aspirations. ? As an equal opportunity employer, Times Internet strongly promotes inclusivity and diversity. We are proud to have achieved overall gender pay parity in 2018, verified by an independent audit conducted by Aon Hewitt. ? ? About the Business Units ? EconomicTimes. com ? EconomicTimes. com is India s leading destination for students, business owners, mid and senior management professionals, academics, thinkers, and polity alike. Economictimes. coms reach among small enterprises, professionals, and the business community is unprecedented - 80% of time spent on business news in India is on ET. Over 50 million monthly unique users on the platform, 13+ million audiences on social handles and several million newsletter subscribers. ET shapes India Inc s views and opinions. EconomicTimes. com is from the brand stable of Times Internet, India s largest digital products company - seven of the ten netizens in India consume one or more of Times Internet products. Our products inform, entertain and enable 500 Mn+ internet users every month. Our product suite of over 35 brands includes EconomicTimes. com, ETMoney, and TimesofIndia. in, Eight regional news destinations, TechGig, Gaana, and MX Player, among others. ? Role : Lead - Telecalling Sales Growth ? Location: Gurgaon (at vendor s office) | Function: Sales Operations | Team Size: 50 (to be scaled to 100+) ? Do you believe sales success is driven as much by process design and performance insights as by the pitch itself ? We re looking for a Sales Leader who can own and scale our telecalling-driven growth across key digital subscription products - Masterclasses by Economic TImes Times of India (AI Masterclass for Business Professionals, AI Summer Camp for Students, Value Valuation Masterclass), ET Prime, TOI+, and Times Health+. This is not a coordination role. This is ownership - from the quality of the pitch and the sharpness of data, to the speed of execution and the scale of outcomes. ? What You ll Drive ? As the Head of Telecalling Sales, you will: ? 1. Own the telecalling sales funnel end-to-end, from agent productivity and lead handling to conversion strategy and process compliance. ? 2. Be the growth engine behind our telecalling-led revenue, optimizing daily execution and unlocking higher ROI from every lead and agent. ? 3. Shape the narrative and structure of every pitch - how our products are introduced, how objections are handled, and how value is communicated. ? 4. Scale our current team of 50 agents to 100+, with performance-based segmentation and specialized training interventions. ? Core Responsibilities ? 1 Daily Execution Sales Process Excellence ? Oversee daily operations at the vendor s telecalling office in Gurgaon Noida. ? Be the single point of accountability for meeting and exceeding daily, weekly, and monthly conversion targets. ? Ensure the CRM is updated with real call outcomes and lead journeys. ? Align pitch delivery with product value - iterate scripts, refine objection-handling, and test call approaches with real-time feedback. ? 2 Performance Optimization Team Scaling ? Identify top performers and design skill-based lead routing. ? Lead structured interventions for underperformers - coaching, training, and live call reviews. ? Set up performance hygiene rituals: agent-level scorecards, call shadowing, motivational incentives, and real-time nudges. ? Plan and implement a scale roadmap: 50 to 100 agents, structured in performance cohorts. ? 3 Insights to Action: Driving Growth with Data ? Partner with MIS to extract lead quality, agent performance, and conversion trends. ? Convert insights into decisions: Which campaigns work best Which objections are rising What changes should be made to pitches or lead flow ? Track lead aging, CRM discipline, and follow-up frequency to prevent drop-offs. ? 4 Vendor Campaign Alignment ? Ensure daily telecalling execution reflects the larger strategy and offers from ET Prime, TOI+, and Yoga. ? Recommend operational tweaks: call time experiments, WhatsApp-first sequences, reallocation of high-intent leads, etc. ? Work with Product Marketing teams to sync telecalling messages with live campaigns and offer positioning. ? Key Metrics Youll Be Measured On ? Conversion Rates: Lead-to-sale % uplift ? Agent Utilization: Reduced idle time, more productive hours ? Lead Efficiency: Faster lead actioning, no wastage ? Quality Compliance: CRM accuracy, QA feedback loop implementation ? Team Growth: Scalable team structure with improving per-agent productivity ? Who You Are ? 5+ years of experience in sales experience of handling telecalling team ? Have worked with CRMs and know how to use data for action, not just reporting ? Passionate about improving how sales is done - not just what s being sold ? Can coach, motivate, and uplift a team - even when you don t directly manage them ? Comfortable working in-office, 5 days a week and travel to Vendors office in Gurgaon Noida ? Prior experience in digital subscriptions, fintech, SaaS or edtech is a strong plus ? Why This Role is Different ? This isn t about enforcing SOPs. This is about building a growth engine. ? It s about owning the sales experience from the first ring to the final conversion. ? You ll work alongside Product, QA, MIS, and Marketing teams - but your role is the heartbeat of our telecalling business. ? TL;DR This Role Is. . . ? A growth-focused execution role where you lead the charge in optimizing and scaling our telecalling channel ? ? A coaching enablement role for telecalling teams - working with scripts, training, and incentives to drive performance ? ? A process architect role ensuring sales quality, speed, and alignment with business campaigns ? NOT a backend MIS/reporting role - that s a support function, not your mandate ? ? NOT a passive vendor manager - you re the one turning plans into performance ? ? NOT just sales ops - this is sales ownership at the frontlines ? Think you re ready to lead one of India s most ambitious digital sales engines from the frontlines ? ?Apply now - we re scaling fast and looking for someone who doesn t just follow the playbook, but rewrites it.
Posted 1 month ago
3.0 - 8.0 years
8 - 12 Lacs
Chandigarh
Work from Office
Detailed Process Understanding on Unit Operations (Distillation, Extraction, Filtration, Drying, Absorption, Stripping) GAP Analysis Study (Theoretical Vs Actual) along with Cost Evaluation Study for deciding Priorities Review of P&ID
Posted 1 month ago
10.0 - 20.0 years
12 - 22 Lacs
Kanpur
Work from Office
Process Design and Optimization: Develop and refine processes for producing polymers, quality, and cost-effectiveness Troubleshooting and Problem-Solving: Identify and resolve issues related to equipment, materials, and providing timely solutions Required Candidate profile Candidates should have experience in Polymer industry
Posted 2 months ago
13.0 - 18.0 years
20 - 25 Lacs
Bengaluru
Work from Office
Voyager (94001), India, Bangalore, Karnataka Director, Software Engineering (Data Management) - Capital One Software Job Description - Director Software Engineering At Capital One, we think big and do bigger things. We were the first company to develop and offer mass customization and personalization of credit card, auto loans and other financial services products, and we have been innovating relentlessly ever since. Today, we are a progressive financial services powerhouse spanning Credit Cards, Auto Loans, Savings, and Commercial Banking and at the same time a high-tech company, a scientific laboratory, and a well-recognized brand all in one. We are a passionate and entrepreneurial team with heart - a team that embraces bold ideas, fosters collaboration, and delivers world-class products and services impacting over 65 million customer accounts. Still founder-led by Chairman and CEO Richard Fairbank, we dare to dream, disrupt and deliver a better way for our customers, the financial industry and for each other. Our goal is simple - bring ingenuity, simplicity and humanity to an industry ripe for change. At DataLabs, Capital One India, we solve fundamental business problems at scale using advanced analytics, data science and machine learning. We specialize in deriving valuable insights about various aspects of the business - including product and process design, consumer behavior, regulatory and credit risk, and much more - from large volumes of data to build cutting edge patentable products at an industrial scale. DataLabs is looking for senior product leadership to spearhead our foray into autonomous and intelligent data products that solve the full gamut of business and analytical needs. This role involves working with heads of lines of businesses in our Financial Services division to understand contemporary business needs, lead analytical teams to make impactful and actionable offers, and work with Engineering groups to lead tech delivery of large product builds. The role encompasses recruiting, developing and motivating an exceptional team that is drawn from elite campuses in India and abroad, and focused on our mission to develop world class data products. At DataLabs, you will work in a fast paced and intellectually rigorous environment. You will apply strategic analytical and product leadership skills to major business challenges. You will have the opportunity to learn and build deep expertise in the core areas of advanced analytics, industrial scale product design, development and deployment, data science and machine learning. And you will do it all in a collaborative environment that values problem solving, encourages creativity, promotes learning, and rewards innovation. DataLabs prides itself on its exceptionally vibrant culture. Our Associate Development program enables us to shape amazing career and professional development opportunities for our associates. Our best-in-class Corporate Social Responsibility program has nurtured longstanding partnerships with committed organizations that make a meaningful difference to the communities around us. The enthusiastic volunteerism of our associates is the backbone of all that we do - it enables us to push the envelope of possibilities and have incredible fun along the way. We bend backwards to take care of one another through thick and thin. Our work and the people we are surrounded by are an enduring source of strength and fulfillment in our lives. A day in the life of a Capital One Director of Software Engineering. Youll lead the teams in and drive the mission and vision of the Engineering Excellence and Enablement organization focused on developing foundational technology capabilities that accelerate the pace deliveries for customer-facing web and mobile applications. We are excited to write the next chapter of engineering excellence through investment in Site Reliability, Developer Experience and Developer Tooling to elevate the technology offerings and business opportunities. We have a diverse ecosystem of highly-available RESTful microservices and streaming real-time systems hosted on leading edge AWS Cloud assets. Our applications leverage open-source frameworks and strong software engineering principles that offer a diverse array of challenging, fun, and impactful problems in scalability, monitoring, and automation capabilities. We are looking for a servant leader whose people-first approach and engineering mindset elevates the safe and collaborative culture of the teams and enables delivery of excellence. If you are a true technologist at heart with the ability and business acumen to partner with business clients in a way that inspires them to challenge the status quo and want to provide an inspiring and compelling working environment that allows your engineering team to push the digital boundaries within the Financial Services industry. At Capital One, we recognize the competitive advantage of psychological safety and ensure all our teams thrive. Bring yourself, your passions, curiosity, an open mind, and experiences and let s have a chat! Responsibilities: Lead with humility and grow talented engineering who are building the next level of engineering capabilities in Developer Experience, Developer Tooling, and Site Reliability Mentor and guide the professional and technical development of engineers in your teams Raise accountability and strive to build a culture that continuously raises the bar for excellence Build a strong sense of psychological safety on your teams and adjacent teams Engage with stakeholders to define strategic imperatives and execute roadmaps that create original digital customer products and services Work within and across agile teams to design, develop, test, implement, and support technical solutions across a full-stack of industry leading development tools and technologies Bring a passion to stay on top of tech trends, experiment with and learn new technologies, participate in internal and external technology communities, and mentor other members of the engineering community Encourage innovation, foster diversity and inclusion, challenge the status quo, and leverage cutting-edge technologies, and offer, outside-of-the-box thinking, teamwork, self organization Leverage and contribute to the open-source community Partner with leaders across the company to architect, design and develop enterprise platforms, including large scale data and machine learning applications Basic Qualifications: At Least 13 years of experience in software engineering At Least 5 years of experience in people management At Least 5 years of experience leading multiple teams within an agile environment At Least 3 year of experience managing other managers including talent development, performance management, team building and succession planning Demonstrated experience and success pursuing best practices for teams of software engineers Preferred Qualifications: (Don t have them allDon t worry. We ll help you develop the right skills for the job) Master s Degree in Computer Science or Software Engineering 13 plus years of experience in software development 8 years of experience in Agile practices Experience with configuration management and infrastructure automation tools Experience with Cloud computing platforms (AWS, Azure or GCP) Experience leading horizontal DevOps/Developer tooling teams If you have visited our website in search of information on employment opportunities or to apply for . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Posted 2 months ago
4.0 - 6.0 years
20 - 25 Lacs
Bengaluru
Work from Office
The HR Shared Services Global Process Owner (GPO) will focus on the following Hire to retire processes: Compensation (Long-term Short-term incentives, merit) etc. Benefits administration (Global Local). The GPO will drive as-is process review / discovery, measurement, improvement opportunity identification, to-be design, lead solution design for transition to shared services and emplace process governance. REQUIRED SKILLS: Minimum 4 to 6 years experience in HR consulting and/or shared services operations, demonstrable and proven expertise in compensation benefits processes with strong experience in benefits administration preferred. Global experience in transformation and process design work preferable with Oracle HCM system. Prior experience as GPO in focus areas an advantage. Process knowledge, process mapping experience and subject matter expertise. Program and project management experience required. Formal continuous improvement (e.g. Lean / Six Sigma) desirable. Experience using process mapping tools such as Microsoft Visio. Strong data analytics and excel skills for process analysis is a must. A bachelor s degree in a human resources or business-related field. Graduate degree desirable in a related field preferred. PREFERRED SKILLS: Business acumen and appreciating how a single change in a process can have a wide impact, and, conversely, how one change in the business can affect a particular process, is essential. Ability to think strategically while maintaining a strong sense of service delivery awareness. Strong facilitation and stakeholder management skills. Confident presenter for all audience types. Ability to manage competing initiatives. Effective interpersonal, verbal and written communication skills. Ability to multi-task, be self-managed and meet critical deadlines with limited supervision. #LI-AG1 Process Design, Documentation and Governance Define the L1 - L4 process taxonomy, map the process (L4 activities / L5 tasks), identify key areas for improvement including automations, implement improvement initiatives, and monitor and measure these initiatives with HRSS CI team. Build best-in-class, standardized processes and develop supporting process documents: process maps, standard operating procedures, process analytics business case. Work with KM team to develop HR knowledge articles to communicate process changes and strengthen process knowledge for HR community, managers and employees. Build and maintain partnerships with HR and Technology partners and be recognized within and across the HR function as the go-to expert and owner of process - no process change happens without the GPO s engagement. Provide HR process solution design for shared service migrations and migration support. Monitor user compliance; tracking where, and how well, the required process is being followed by the users. Support in any system implementation / enhancement initiatives to the extent impacting HR processes. Establish and sustain process change control for all HR processes. Process analysis and metrics Conduct robust process analysis (activity data collection - volume, time-spend, cycle time, headcount, FTE ratios). Work with shared services team to benchmark and set operational SLAs and KPIs. Process optimization (collaboration with HRSS CI) Collaborate with HRSS CI specialist to: Develop pipeline of process related improvements and opportunities with focus on leaner processes, reducing process costs, increasing efficiency, enhancing the user experience and drive better business outcomes. Conduct adequate and timely root cause analysis to understand problem drivers and implementation of necessary corrections and/or changes. Execute process optimisation initiatives, including driving process automation and RPA initiatives, working in collaboration with Technology and CI teams. Build business cases to quantify the cost and value of process opportunities and advocate for funding as necessary.
Posted 2 months ago
6.0 - 8.0 years
20 - 25 Lacs
Bengaluru
Work from Office
The HR Shared Services Global Process Owner (GPO) will focus on the following Hire to retire processes: Payroll Time Absence The GPO will drive as-is process review / discovery, measurement, improvement opportunity identification, to-be design, lead solution design for transition to shared services and emplace process governance. REQUIRED SKILLS: A bachelor s degree in a human resources or business-related field. Graduate degree desirable in a related field preferred. Minimum 6 - 8 years experience in payroll transformation / outsourcing / payroll operations payroll vendor management with strong knowledge of payroll policies processes, compliance, local regulations and reporting requirements, time absence management. Global experience preferred with focus on NAM, LAM, ASIA, MENA, KSA. Prior experience as GPO covering focus areas an advantage. Transformation and process design work related to focus areas and Oracle HCM Payroll OTL. ADP Payroll, PayAsia / Deel systems preferred. Process knowledge, process mapping experience and subject matter expertise related to focus areas. Program and project management experience required. Formal continuous improvement (e.g. Lean / Six Sigma) is desirable. Experience using process mapping tools such as Microsoft Visio. Strong data analytics and excel skills for process analysis is a must. PREFERRED SKILLS: Business acumen and appreciating how a single change in a process can have a wide impact, and, conversely, how one change in the business can affect a particular process, is essential. Ability to think strategically while maintaining a strong sense of service delivery awareness. Strong facilitation and stakeholder management skills. Confident presenter for all audience types. Ability to manage competing initiatives. Effective interpersonal, verbal and written communication skills. Ability to multi-task, be self-managed and meet critical deadlines with limited supervision. #LI-AG1 Process Design, Documentation and Governance Define the L1 - L4 process taxonomy, map the process (L4 activities / L5 tasks), identify key areas for improvement including automations, implement improvement initiatives, and monitor and measure these initiatives with HRSS CI team. Build best-in-class, standardized processes, developing supporting process documents: process maps, standard operating procedures, process analytics and business case. Work with KM team to develop HR knowledge articles to communicate process changes and strengthen process knowledge for HR community, managers and employees. Build and maintain partnerships with HR and Technology partners and be recognized within and across the HR function as the go-to expert and owner of process - no process change happens without the GPO s engagement. Provide HR process solution design for payroll transitions to 3rd party vendors including transition support. Monitor user compliance; tracking where, and how well, the required process is being followed by the users. Support in any system implementation / enhancement initiatives to the extent impacting HR processes. Establish and sustain process change control for all HR processes. Process analysis and metrics Conduct robust process analysis (activity data collection - volume, time-spend, cycle time, headcount, FTE ratios). Work with shared services team to benchmark and set operational SLAs and KPIs. Process optimization (collaboration with HRSS CI) Collaborate with HRSS CI specialist to: Develop pipeline of process related improvements and opportunities with focus on leaner processes, reducing process costs, increasing efficiency, enhancing the user experience and drive better business outcomes. Conduct adequate and timely root cause analysis to understand problem drivers and implementation of necessary corrections and/or changes. Execute process optimisation initiatives, including driving process automation and RPA initiatives, working in collaboration with Technology and CI teams. Build business cases to quantify the cost and value of process opportunities and advocate for funding as necessary.
Posted 2 months ago
4.0 - 6.0 years
20 - 25 Lacs
Bengaluru
Work from Office
The HR Shared Services Global Process Owner (GPO) will focus on the following Hire to retire processes: Voluntary In-Voluntary Separations. Core HR - employee life cycle / data changes. Contracts Records / Document Management. The GPO will drive as-is process review / discovery, measurement, improvement opportunity identification, to-be design, lead solution design for transition to shared services and emplace process governance. Required Skills: A bachelor s degree in a human resources or business-related field. Graduate degree desirable in a related field preferred. Minimum 4 to 6 years experience in HR consulting and/or shared services operations, demonstrable and proven expertise in HTR focus areas specified in role purpose. Global experience in transformation and process design work preferable with Oracle HCM system. Prior experience as GPO in focus areas an advantage. Process knowledge, process mapping experience and subject matter expertise related to focus areas. Program and project management experience required. Formal continuous improvement (e.g. Lean / Six Sigma) desirable. Experience using process mapping tools such as Microsoft Visio. Strong data analytics and excel skills for process analysis is a must. Preferred Skills: Business acumen and appreciating how a single change in a process can have a wide impact, and, conversely, how one change in the business can affect a particular process, is essential. Ability to think strategically while maintaining a strong sense of service delivery awareness. Strong facilitation and stakeholder management skills. Confident presenter for all audience types. Ability to manage competing initiatives. Effective interpersonal, verbal and written communication skills. Ability to multi-task, be self-managed and meet critical deadlines with limited supervision. #LI-AG1 Process Design, Documentation and Governance Define the L1 - L4 process taxonomy, map the process (L4 activities / L5 tasks), identify key areas for improvement including automations, implement improvement initiatives, and monitor and measure these initiatives with HRSS CI team. Build best-in-class, standardized processes, developing supporting process documents: process maps, workflows, standard operating procedures, process analytics business case. Work with KM team to develop HR knowledge articles to communicate process changes and strengthen process knowledge for HR community, managers and employees. Build and maintain partnerships with HR and Technology partners and be recognized within and across the HR function as the go-to expert and owner of process - no process change happens without the GPO s engagement. Provide HR process solution design for shared service migrations and migration support. Monitor user compliance; tracking where, and how well, the required process is being followed by the users. Support in any system implementation / enhancement initiatives to the extent impacting HR processes. Establish and sustain process change control for all HR processes. Process analysis and metrics Conduct robust process analysis (activity data collection - volume, time-spend, cycle time, headcount, FTE ratios). Work with shared services team to benchmark and set operational SLAs and KPIs. Process optimization (collaboration with HRSS CI) Collaborate with HRSS CI specialist to: Develop pipeline of process related improvements and opportunities with focus on leaner processes, reducing process costs, increasing efficiency, enhancing the user experience and drive better business outcomes. Conduct adequate and timely root cause analysis to understand problem drivers and implementation of necessary corrections and/or changes. Execute process optimisation initiatives, including driving process automation and RPA initiatives, working in collaboration with Technology and CI teams. Build business cases to quantify the cost and value of process opportunities and advocate for funding as necessary.
Posted 2 months ago
4.0 - 8.0 years
4 - 7 Lacs
Chennai
Work from Office
The candidate should be with a Master or Bachelor degree in Chemical Engineering or Mechanical Engineering with an experience of design the Produced Water Treatment plant in Industrial applications. The person may be engaged in a Water Treatment Company designing the Produced Water Treatment Plant or in an Engineering consultancy with hands on experience in designing a Water Treatment Plant. Person with Environmental Engineering background may be considered based on their on job exposure and expertise on designing Produced Water Treatment Plant in Industrial applications. Complete process design of Produced Water Treatment Plant (PWTP): 1.1 Design of PWTP with Oil removal, polishing, sludge treatment and flare system. Oil removal includes primarily IGF (Induced Gas Floatation), Dissolved Gas Floatation (DGF) etc. Polishing units comprising of Nut-shell filers. Sludge treatment includes complete handling and disposal system. These sludge are only those separated out during the operation of oil removal units and polishing units. Flare includes required gas handling system in connection with IGF and DGF operation Person should be able to generate design deliverables for complete pre-bid and post-bid engineering: Process Design Calculation Hydraulic Calculation Mechanical Equipment List Civil Unit List Electrical Load List Input for Instrument range Process Flow Diagram Mass Balance Diagram Hydraulic Flow Diagram Process & Instrumentation Diagram Plant Layout General Arrangement Drawing Hazardous Area Classification Drawing Chemical, Power and Utility Guarantee Preparation of RFQ Vendor offer Evaluation & Selection Technical Data Sheets Process Design Basis Report Operation and Control Philosophy Input for Operation and Maintenance Philosophy Person should be acquainted with following codes/ standards/ manuals: Refinery codes and standards as applicable for the projects in middle east and Africa Person should be conversant with the following system design tools: Relevant design tools for Produced Water Treatment Plant.
Posted 2 months ago
2.0 - 4.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015. Our flagship processing platform - Zeta Tachyon - is the industry s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud risk, and many more capabilities as a single-vendor stack. 15M+ cards have been issued on our platform globally. Zeta Tachyon offers: Rich digital-first cardholder experiences Native embeddable banking support Hyper-Personalization Policy Engine to launch segment-of-one card programs Web-based product configurators to launch in days vs. quarters Rapid innovation extensibility via APIs, event streams, and more Modern intuitive web-based back office experiences Next-gen regulatory risk compliance capabilities Zeta has over 1700+ employees - with over 70% roles in RD - across locations in the US , EMEA , and Asia . We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021. Learn more @ www.zeta.tech , careers.zeta.tech , Linkedin , Twitter Responsibilities Ability to identify automation/improvement opportunities and create automation/transformation roadmap. Design customer flows over chatbot to deliver the right experience for consumers. Continuously evaluate and re-engineer processes to provide best in class resolution and increase in FTR. Set up proactive monitoring process : work with various operating and product functions to receive alerts for leakages within the customer journey and communicate effectively to minimize reason for contact. Setting up a strong VOC mechanism and seek inputs received through various channels : Email, chat, NPS, social media channels. Driving Process Transformation roadmap, defining and implementing strategic initiatives to better user experience. Strategic thinker leading the team co-ordinating with stakeholders such as Product, Engineering, Business Operations on a regular basis. Maintain flexibility and skills to be able to support recovery work as needed. Provides timely and regular status reporting to management and project stakeholders. Skills Experience in Process Design, Process Excellence, Process Automation, Operational Excellence, Quality. Should have worked with CS teams on relevant metrics such as CSAT, AHT, FTR, Re-opens, FRT etc. Must possess knowledge of PowerPoint and Excel. Six Sigma (Preferred - Black Belt) with Quality improvement and Lean Deployment background. Well versed with Industry Digital technologies leading tools, automation, AI. Have good analytical and problem-solving skills. Can regularly demonstrate strong critical thinking and are good at real time decision making. Are comfortable working with multiple stakeholders and teams to drive the desired level of performance. Strong communication skills. Experience and Qualifications Qualification - BE/ B. Tech or any Post Graduate / MBA Experience - 2-4 years Equal Opportunity .
Posted 2 months ago
4.0 - 8.0 years
10 - 12 Lacs
Hyderabad
Hybrid
This is 1 Year contract which is renewable role. Role & responsibilities Work on support tasks for the Hyderabad Engineering Process Safety Group by gathering process safety information and draft isometrics for evaluating various equipment across global sites by coordinating with internal team and manufacturing personnel. Evaluate potential overpressure and vacuum scenarios, perform line sizing and relief load calculations for new and existing relief devices (PSV, RD and conservation vents). Evaluate and document the simple relief calculations as a complete package using inhouse tools. Prepare relief load summary document and Relief device datasheets. • Material and Energy Balance Calculation as per the process requirement to design the adequate relief systems. Work to enhance safety and protect the environment through overall relief project development. Preferred candidate profile Basic Qualifications Masters or bachelors degree in chemical engineering from an accredited university or college. 4 to 5 years of experience in Process Engineering, Project Design Engineering, Process Safety design and technical services background are preferred. Knowledge of Chemical engineering processes and operations. Brief understanding of process flow diagrams, piping and instrumentation diagrams and equipment layouts. • Must have strong interpersonal, communication, collaboration, and consultation skills. This position will interact with personnel from all departments/organizations. • Must have the ability to communicate effectively through verbal and written means, and able to adapt communication to best reach the intended audience within or outside the organization. • Working knowledge of Microsoft Office programs. • Internship/Apprenticeship experience in a chemical plant is an add-on. Meenakshi Dixit meenakshi_dixit@persolkelly.com www.persolkelly.co.in ------------------------------- CONFIDENTIAL NOTE: By submitting your resume or personal data, you acknowledge reading and agreeing to our Privacy Policy . You hereby provide voluntary consent to the collection, use, processing, and disclosure of your data by us and our affiliates, in line with the Privacy Policy . and applicable laws. If you wish to withdraw your consent or have any concerns, you may submit a request to our designated consent manager, as outlined in our Privacy Policy . We prioritize your privacy. SECURITY NOTE: We at PERSOLKELLY India or our representatives, do not ask job seekers for fees, personal banking information, or payments through unofficial channels. Official communications will only come from @persolkelly.com. Report any suspicious activity to Contactus_in@persolkelly.com . Click here to find out how you can safeguard yourself from job scams. --------------------------------------
Posted 2 months ago
2.0 - 5.0 years
3 - 3 Lacs
Vapi
Work from Office
Role & responsibilities Create accurate AutoCAD drawings and designs for fire safety systems (hydrant systems, sprinklers, pump rooms, etc.). Monitor and supervise the site to ensure that the installation matches the created drawings. Revise and update designs as required based on site feedback or changes. Collaborate with engineers and project managers to ensure seamless project execution. Ensure that designs adhere to safety regulations and industry standards. Preferred candidate profile
Posted 2 months ago
8.0 - 11.0 years
6 - 9 Lacs
Bhiwadi
Work from Office
Role & responsibilities 1. Technical support to Operations team Evaluating minor & major EWRs or technical suggestions. Making the proposed scheme for modifications as per the good engineering practices for improvement in the process/ production. Estimation of cost and making Capex proposal Providing design details for ordering new equipment & guide for measures to be taken while ordering new equipment so that problems associated with old equipment should be avoided. Techno commercial discussion with different suppliers, follow up for meeting timelines & checking for appropriateness of equipment on arrival at site 2. Capex preparation Feasibility report with detail information of process flow diagrams, material and energy balance, piping and instrumentation drawing, process data sheet and instrument data sheet. Design of equipment and piping, perform process simulation. HAZOP study of scheme. Submission of report with financials and preparation of Layout, piping plan, preparing bill of materials and project schedule. 3. Project (Capex) execution Provide the assistance to the procurement department by involving in techno discussions with various suppliers for getting appropriate machine/material. Preparation of technical bid analysis and purchase requisition. To coordinate with production as well as Engineering departments for procurement of other regular material. To coordinate & plan with concerned departments & lead them for the execution of the job on site as per the time schedule & as per the allocated fund. Manage cost and time constraints. 4. Institutionalization of IMS Continuous Up gradation of IMS by getting feedback from internal audit, external audit, Customer feedback. 5. Performance check-up and Plant utilization monitoring Conduct performance check of the modifications to assess achievement of desired results and devise further improvements, if required.
Posted 2 months ago
12.0 - 15.0 years
18 - 25 Lacs
Thane, Mumbai (All Areas)
Work from Office
Oversee the complete design process for WTP/ WWTP KRAs: Technical discussions with clients, developing & executing detailed designs & drawings, coordination with procurement, planning and project teams to ensure project timelines & budgets are met Required Candidate profile B.E./B. Tech chemical/ mechanical is a must; Masters preferred 12-15 years' experience in Process/ Detail Design in a Water/ Wastewater treatment company preferably using MBBR, MBR, SBR technologies
Posted 2 months ago
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