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5.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Skills : Network design & implementation, L2/L3 Support, Network engineer, CCNA, Cisco, router & switches, firewall, load balancer etc. Preferred : Network security (Paloalto etc.), Certifications: CompTIA Network+, CCNA, or equivalent certifications Notice period : Immediate - 15 days Job description : Key Responsibilities: ? Network Design and Implementation: Design and implement network solutions to meet business requirements. Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN). ? Network Maintenance: Perform regular maintenance tasks, including updates, patches, and upgrades to ensure network stability and security. ? Troubleshooting and Support: Provide L2/L3 support for network-related issues. Diagnose and resolve complex network problems, working closely with other IT teams and vendors as needed. ? Performance Monitoring: Monitor network performance and security, identifying and addressing potential issues proactively. Utilize network monitoring tools to ensure optimal performance. ? Documentation: Maintain detailed documentation of network configurations, changes, and troubleshooting procedures. Ensure all network diagrams and documentation are up-to-date. ? Collaboration: Work collaboratively with other IT professionals to optimize and secure the network. Participate in cross-functional projects and initiatives. Qualifications: ? Education: Bachelor?s degree in Information Technology, Computer Science, or a related field. ? Certifications: CompTIA Network+, CCNA, or equivalent certifications. ? Experience: Minimum of 5 years of experience in network engineering and support. Experience with L2/L3 support and troubleshooting. ? Technical Skills: ? Strong understanding of network protocols, configurations, and security principles. ? Proficiency in configuring and managing network devices (routers, switches, firewalls). ? Experience with network monitoring tools and troubleshooting techniques. ? Knowledge of VPN setup, firewall configuration, and Active Directory management. ? Familiarity with scripting languages (e.g., PowerShell) is a plus. ? Soft Skills: ? Excellent problem-solving and analytical skills. ? Strong communication and interpersonal skills. ? Ability to work independently and as part of a team. ? Detail-oriented with strong organizational skills. Work Environment: ? This position may require occasional on-call support and the ability to work flexible hours.

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11.0 years

0 Lacs

Greater Hyderabad Area

On-site

About Persistent We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 12 of the 30 most innovative global companies, 60% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem. Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum by reporting $360.2M revenue in Q3 FY25, delivering 4.3% Q-o-Q and 19.9% Y-o-Y growth. Our 23,900+ global team members, located in 19 countries, have been instrumental in helping the market leaders transform their industries. We are also pleased to share that Persistent won in four categories at the prestigious 2024 ISG Star of Excellence™ Awards , including the Overall Award based on the voice of the customer. We were included in the Dow Jones Sustainability World Index, setting high standards in sustainability and corporate responsibility. We were awarded for our state-of-the-art learning and development initiatives at the 16th TISS LeapVault CLO Awards. In addition, we were cited as the fastest-growing IT services brand in the 2024 Brand Finance India 100 Report. Throughout our market-leading growth, we’ve maintained a strong employee satisfaction score of 8.2/10. About Position As a SOC L3 Analyst, you will be responsible for leading the investigation and response to complex security incidents, engineering advanced detection content, and optimizing security tools and processes. With a strong focus on Splunk, content engineering, Endpoint Detection and Response (EDR), and Security Orchestration, Automation, and Response (SOAR), you will enhance the SOC's capabilities to detect and mitigate advanced cyber threats. Collaborate with other SOC analysts, threat intelligence teams, and IT departments to improve overall security posture. Provide mentorship and guidance to L1 and L2 analysts, sharing knowledge and best practices. This role requires working in shifts to provide 24/7 security monitoring. Role: SOC Level 3 Implementation Engineer/Analyst Location: Pune/ Hyderabad (Onsite) Experience: 8 – 11 Years Job Type: Full Time Employment What You'll Do Advanced Incident Response: Security Solution Design and Architecture Collaborate with stakeholders to understand business requirements and define the architecture and design of security solutions within the SOC. Actively participate in Technical Tabletop Drills (internal and external). Actively participate in Incident Response bridge calls. Develop comprehensive security architecture blueprints, SOC Maturity, defense-in-depth strategies. Experience with security technologies and tools, such as QRadar, Splunk, SumoLogic, Palo Alto SIEM & SOAR, CrowdStrike & SentinelOne EDR, and endpoint protection platforms. Technology Evaluation And Selection Evaluate and recommend security technologies, products, and vendors based on organizational needs, industry best practices, and emerging threats. Conduct proof-of-concept (POC) evaluations to assess the performance, functionality, and suitability of security solutions for deployment within the SOC environment. Security Solution Implementation Lead the implementation and deployment of security technologies SIEM and SOAR and solutions within the SOC, ensuring adherence to design specifications and security standards. Configure and customize security products and tools to align with organizational requirements and operational workflows. Coordinate with cross-functional teams, including network engineering, system administration, and application development, to facilitate smooth deployment and integration. Process Development And Optimization Define and document security processes, procedures, and workflows within the SOC, including incident detection, response, and remediation. Implement automation and orchestration capabilities to streamline SOC operations and improve response times to security incidents. Continuously assess and optimize security processes to enhance efficiency, effectiveness, and scalability. Security Tool Management And Administration Administer and maintain security monitoring and detection tools deployed within the SOC environment, such as SIEM (Security Information and Event Management), SOAR and EDR (Endpoint Detection and Response) platforms. Perform routine maintenance tasks, including software updates, patch management, and configuration changes, to ensure the reliability and performance of security tools. Troubleshoot and resolve technical issues related to security tools and infrastructure, collaborating with vendors and support teams as needed. Log Source integration and its troubleshooting. Documentation and Knowledge Transfer Prepare RCA for P1 and P2 Security Incidents. Maintain comprehensive documentation of implemented security solutions, configurations, and processes, including design documents, deployment guides, and standard operating procedures (SOPs). Provide training and knowledge transfer to SOC analysts and other stakeholders on new security technologies, tools, and procedures. Conduct technical training sessions, workshops, and brown bag sessions to enhance the skills and capabilities of the SOC team. Expertise You'll Bring Bachelor’s degree in computer science, Information Security, or a related field (or equivalent experience). 8+ years of experience in a cybersecurity role, with a focus on security solution design and implementation. Strong understanding of cybersecurity principles, concepts, and technologies, including network security, endpoint security, and threat detection. Experience with security technologies and tools, such as QRadar, Splunk, SumoLogic, Palo Alto SIEM & SOAR, CrowdStrike & SentinelOne EDR, firewalls, and endpoint protection platforms. Proficiency in scripting and automation languages (e.g., Python, PowerShell) for integration and workflow automation. Excellent analytical, problem-solving, and communication skills. Relevant certifications (e.g., CEH, CISSP, CCSP, CISM, GIAC) are preferred. Benefits Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Inclusive Environment Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds. We offer hybrid work options and flexible working hours to accommodate various needs and preferences. Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities. If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment. We are committed to creating an inclusive environment where all employees can thrive. Our company fosters a value-driven and people-centric work environment that enables our employees to: Accelerate growth, both professionally and personally Impact the world in powerful, positive ways, using the latest technologies Enjoy collaborative innovation, with diversity and work-life wellbeing at the core Unlock global opportunities to work and learn with the industry’s best Let’s unleash your full potential at Persistent “Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”

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5.0 - 8.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Summary Position Summary Assistant Manager – Next-Generation Network Engineer - Deloitte Support Services India Private Limited Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization. As the Next Generation Network Engineer, you will collaborate with fellow subject matter experts to develop business architecture roadmaps. You will bring your expertise to help build a network-as-a-service (NaaS) delivery model to ensure resilience and scalable Global WAN delivery. Key Responsibilities: With 5-8 years of hands-on experience as Next Generation Network Engineer the following skills. Architect and engineer WAN connectivity including VPLS, IPsec and SD-WAN Overlay solutions to enable migration of applications and services into regional delivery hubs, cloud hubs and exchanges. Help identify tools, create or streamline processes to enable network Infrastructure as Code (IaC). Support deployment of IPv6 dual-stack capabilities into the global network and natively where possible. Help mature our regional LIR (Local Internet Registry) capabilities as members of ARIN, RIPE, APNIC, LACNIC and AFRINC and formalize as a centralized service. Support our IT evolution strategy as member firms select modern networking technologies. Keep our dynamic network topology maps up to date leveraging investments in Netbrain. Support the design and integration of our Global DDI (Secure DNS, DHCP and IPAM) platform. Support deployment of secure network analytics tools for enhanced network visibility. Deliver tasks based on project objectives; technically support projects through to completion. Ensure deliverables are completed on-time, with high-quality, thoroughly documented and operationalized. Collect and format the data required for establishment of KPIs to ensure performance is measured. This role will require On Call support in a rotation with engineers on the team The team At Deloitte, we’re all about collaboration. And nowhere is this more apparent than among our 2,000-strong internal services team. With our combined specialist skills, we provide all the essential support and advice our client-facing colleagues need, right across the firm. This enables them to focus all of their efforts on delivering the best service possible to their clients. Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived. Location: Hyderabad Work shift Timings: 11 AM to 8 PM or 2PM to 11 PM or 7 AM to 4 PM Qualifications Bachelor of Engineering/ Bachelor of Technology/ Bachelor of science in Network Engineering or equivalent experience and technical background 6-9 years’ experience in a similar role and large global Enterprise organisation. Design and deploy Cisco network architectures to meet organizational needs Proven track record of identifying and mitigating network security threats and vulnerabilities Experience with Border Gateway Protocol (BGP), Open Shortest Path First (OSPF), and Enhanced Interior Gateway Routing Protocol (EIGRP) Cloud Engineering in AWS, Azure and or Google Cloud Platforms Experience automating common tasks through scripting (PowerShell, Power Automate, Power BI, VB, Python, etc.) Work you'll do The team Qualifications Cisco SD-WAN engineering and operation Palo Alto Prisma Access engineering and operation Cisco ISE NAC Controls Skilled in integrating NetBrain with other network management tools to enhance operational efficiency Testing tools such as pcap/Wireshark, netflow, Thousand Eyes, iPerf, TRex Familiarity automating infrastructure components as code How You’ll Grow At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Deloitte’s culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. #EAG-Technology #CA-NRP Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 305419

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3.0 years

0 Lacs

India

On-site

We’re looking for a highly skilled Site Reliability Engineer to help us build, manage, and scale modern infrastructure systems for high-availability applications. If you're passionate about automation, cloud platforms, and solving tough operational challenges, we would love to hear from you. Key Skills and Competencies 3+ years of extensive experience with Infrastructure as Code (IaC) and Desired State Configuration (DSC) tools like Terraform, CDK, and Chef Experience in packaging, deploying, and managing containerized workloads on Docker and Kubernetes Expertise in managing AWS infrastructure at scale – EC2, S3, ELB, Lambda, Route 53, ECS, SQS, CloudWatch Prior experience working in DevOps or SRE environments Strong automation/scripting skills using PowerShell, Ruby, Go, Python, and Bash Hands-on with monitoring and reporting tools – ELK Stack, Dynatrace, New Relic, Nagios Experience with IIS management , performance monitoring, and troubleshooting Background in web farm management for high-traffic SaaS applications Strong problem-solving and root-cause analysis skills Experience working with .NET application architectures – caching, content delivery, high availability, load balancing Familiarity with CI/CD pipelines and tools – TeamCity, Octopus Deploy, GitHub, Jenkins, Codefresh , etc Responsibilities: Drive initiatives to improve platform scalability and operational efficiency Lead standardization efforts across engineering and infrastructure teams Identify opportunities to improve and automate deployments, visibility, and management Apply cloud security best practices to ensure infrastructure safety Provide full-stack diagnostics and resolve complex infrastructure issues Track performance metrics and make data-backed improvement decisions Proactively suggest infrastructure or process changes for system reliability Ensure disaster recovery readiness and implement high availability systems Build support workflows and assist with incident response Own and improve the customer experience through system reliability and uptime Personal Attributes: Passionate about learning and applying new technologies A strong collaborator who believes in team success Excellent communicator – verbal, written, and virtual High integrity and commitment to ethical standards Self-motivated, driven, and detail-oriented Able to work independently on short-term projects

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89.0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Business Unit: Global Technology Reporting To: Associate Director, Production Support Engineer Shift: US (8:30 pm - 5:30 am IST) (India) About Russell Investments, Mumbai: Russell Investments is a leading outsourced financial partner and global investment solutions firm providing a wide range of investment capabilities to institutional investors, financial intermediaries, and individual investors around the world. Building on an 89-year legacy of continuous innovation to deliver exceptional value to clients, Russell Investments works every day to improve the financial security of its clients. The firm is “Top 12 Ranked Consultant (2009-2024)” in P&I survey 2024 with $906 billion in assets under advisement (as of December 31, 2024) and $331.9 billion in assets under management (as of March 31, 2025) for clients in 30 countries. Headquartered in Seattle, Washington in the United States, Russell Investments has offices around the world, including London, New York, Toronto, Sydney, Tokyo, Shanghai – and has opened a new office in Mumbai, India in June 2023. Joining the Mumbai office is an incredible opportunity to work closely with global stakeholders to support the technology and infrastructure that drives the investment and trading processes of a globally recognized asset management firm. Be part of the team based out of Goregaon (East) and contribute to the foundation and culture of the firm’s growing operations in India. The Mumbai office operates with varying shifts to accommodate time zones around the world. For more information, please visit https://www.russellinvestments.com. Job Description: Role Summary As a Production Support Engineer, you will be involved in supporting many third party and in-house built applications across several business lines including Global Marketing, Finance, Investment Division, and operational teams. You will be responsible for ensuring timely resolution of issues and proper engagement with developers and infrastructure teams. The purpose of the Production Support Engineer is to provide frontline technical support, and liaison with developers and infrastructure teams to resolve issues in a timely manner. In addition, coordinating server and application upgrades, standing up of new databases, and general server maintenance functions related to services and IIS. The ideal candidate for this role will be someone with strong customer service skills, a team player who can also work independently, and adheres to application and company best practices. A combination of strengths, both technical and soft skills, is a must to be successful in this highly demanding role. Years Of Experience 3-5 years’ experience in the investment management business preferred 3-5 years’ experience in/on IT related projects, preferred Qualifications Bachelor’s degree in Computer Science, MIS or Finance, or equivalent experience Strong technical knowledge of windows server, intranet, networking, and experienced in querying SQL relational database systems. Powershell is a plus Familiarity with monitoring tools, such as Splunk / AppDynamics, is a plus Experience troubleshooting and resolving complex issue in a timely manner Knowledge of audit processes and procedures Proven customer service skills Understanding of SDLC, change management, and project management ITIL certification, preferred Ability to communicate technical details to all levels of management, both written and verbal Ability to multi-task and handle interruptions Effective at working under pressure in a high paced environment Ability to document new processes and workflows Assertive, self-motivated and self-directed Special Requirements Collaborate with Seattle support peers On-call support rotation Responsibilities Providing coverage for change management of both internally developed and vendor provided systems. This includes ensuring that quality assurance and testing of systems and subsystems are accomplished prior to moving changes to production. A Production Support Engineer is responsible for approving changes to the Russell production environment and ensuring all changes and processes are properly documented. Providing timely support for issues regarding RussellInvestments.com and many other back-office applications supporting Finance, HR, and the Investment Division. Ensuring that Russell systems are fully supported 24/7. This position will participate in planning and maintaining Business Continuity for internal systems. Troubleshooting issues related to job failures, file delivery, application and web server functionality, database permissions, and more. Managing vendor relationships, including planning for, and organizing release updates, new installs, new equipment, and software requests in conjunction with Corporate IT, business unit staff and vendor contact. Determining technology support needs and assessing availability of resources Coordinating technology efforts with Corporate IT and the business units Providing support to business units in troubleshooting data issues and reaching resolution Partial responsibility for vendor relationship management, including managing release cycles Partial responsibility for decisions affecting the operational state of the internal production computing environment within Russell Investments Core Values Strong interpersonal, oral, and written communication and collaboration skills with all levels of management Strong organizational skills including the ability to adapt to shifting priorities and meet frequent deadlines, Demonstrated proactive approach to problem-solving with strong judgment and decision-making capability. Highly resourceful and collaborative team-player, with the ability to also be independently effective and exude initiative and a sense of urgency. Exemplifies our customer-focused, action-oriented, results-driven culture. Forward looking thinker, who actively seeks opportunities, has a desire for continuous learning, and proposes solutions. Ability to act with discretion and maintain complete confidentiality. Dedicated to the firm’s values of non-negotiable integrity, valuing our people, exceeding client expectations, and embracing intellectual curiosity and rigor. Visit us: https://russellinvestments.com/us/careers

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4.0 years

0 Lacs

Pune, Maharashtra, India

On-site

About Us: Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration, and cloud-native development. With certified experts in AWS, Azure, and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago. We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it’s public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don’t feel stuck in place. With cross-platform certifications and decades of experience, our technology experts have become an extension of your team so you’re continuously innovating – doing more with less while remaining secure. And that’s just the beginning. We want all new Associates to succeed in their roles at Ensono. That’s why we’ve outlined the job requirements below. To be considered for this role, it’s important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply. Key Responsibilities: Act as the lead engineer on small to medium client deploy projects Provide AZURE subject matter expertise advice and assistance to pre-sales architects Installation, configuration, and ongoing management of O/S and AZURE services. Implementing and maintaining custom client machine images and centralized configuration management to enable quick repeatable builds and auto-scaling. Maintaining high availability through proactive measures. Troubleshooting and resolving complex technical issues. Ensuring clients & partners are updated on status of work and issues. Raise, investigate, and resolve problems and known errors in line with the problem management process. Ability and willingness to proactively improve ways of working, automation, and processes via our continual improvement Kanban board. Availability in an On-Call Rota to provide 24x7 support for Ensono’s AZURE clients. Proactively keep up to date on AZURE services and developments. Buddy new members of the team Years of Experience Desired/Required 4+ years’ experience in highly supporting customer-focused mission critical environments (e.g., high profile websites or enterprise infrastructure) essential. 2+ years’ experience of engineering, architecting, or supporting AZURE solutions. Hold several current AZURE Associate and Professional level Certifications Experience of building and maintaining scalable and auto-scaled environments using automation and configuration management tools (e.g., CloudFormation/Terraform and Ansible) beneficial or can be gained. Scripting ability in one or more of Python, PowerShell, Bash, Perl Experience of using Git for version control useful Experience of working with or supporting containerized environments (ECS/EKS/Kubernetes/Docker) Experience of Jenkins or other CI/CD pipeline technology useful or can be gained. Good knowledge of TCP/IP. A degree in a computing-related discipline preferred or equivalent ability and knowledge. Excellent written and verbal communication skills. Experience working in an ITIL environment beneficial. Desire to continually grow, develop and improve. Must be independent, self-motivated, a self-starter and possess a good working attitude Client focused, and results driven Able to implement supportable solutions and make the complex simple. Additional Information: Certification in the relevant area of primary skill. AZ 900 (Azure Fundamentals) and AZ 104 (Azure Administrator Associate), AZ-305 (Designing Microsoft Azure Infrastructure Solutions) and AZ-500 (Microsoft Azure Security Technologies)

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1.0 years

0 Lacs

Gurgaon, Haryana, India

On-site

Job Title: Senior Design Engineer - Devops Location: Gurugram, Haryana, India Job Type: Full-Time, Hybrid Company Overview: Schneider Electric is a global leader in energy management and automation, committed to providing innovative solutions that ensure Life Is On everywhere, for everyone, and at every moment. We are expanding our team in Gurugram and looking for a Senior En gineer Devops to enhance our cloud capabilities and drive the integration of digital technologies in our operations. Job Description: We are seeking a highly skilled and experienced Senior Design Engineer - DevOps to lead the design, implementation, and optimization of our cloud infrastructure and CI/CD pipelines. The ideal candidate will have deep expertise in Microsoft Azure and working knowledge of AWS , with a strong background in infrastructure as code, automation, and cloud- first architecture. It will collaborate with cross-functional teams to deliver seamless integration and operation of our systems and services. Key Responsibilities: Technical: Azure Cloud Infrastructure: Design, implement, and maintain Azure-based infrastructure, leveraging services like Azure Kubernetes Service (AKS), Azure Functions, Virtual Machines, and App Services. AWS Support: good understanding of AWS environment, to provide support in AWS to Azure migration. CI/CD Pipelines: Develop and manage continuous integration and delivery pipelines using Azure DevOps and GitHub Actions. Infrastructure as Code ( IaC ): Automate provisioning and configuration using tools like Terraform, Azure Resource Manager (ARM) templates, or Bicep. Monitoring & Observability : Implement robust monitoring and logging solutions with Azure Monitor, Application Insights, and integrate with tools like Prometheus or Grafana. Security & Compliance: Enforce best practices in cloud security, implement Azure Security Center recommendations, and manage compliance standards (e.g., SOC 2, GDPR). Apply working knowledge of security concepts including VPN, firewall, and IPtables in daily tasks. Automation : Automate workflows, infrastructure scaling, and backups using different Automation and scripting tools. Collaboration: Work closely with developers, QA teams, and IT operations to streamline processes and improve deployment reliability. Troubleshooting: Investigate and resolve issues related to infrastructure, performance, and application integration. Documentation: Maintain detailed documentation for Azure and AWS configurations, workflows, and processes. Requirements: 5 + years of experience in DevOps, with 1+ years of experience in handling secops In-depth knowledge of Azure services like AKS, Azure Functions, Azure DevOps, Azure AD, and Networking. Experience with core AWS services such as EC2, S3, RDS, and Lambda and with different open source tools Proficiency in Docker and Kubernetes . Hands-on experience with Terraform, ARM templates, or Bicep for Azure. Programming/Scripting: Strong skills in scripting with PowerShell, Python, or Bash. Expertise in Azure DevOps, GitHub Actions, or Jenkins. Familiarity with Azure Monitor, Log Analytics, Application Insights, and tools like Grafana or ELK. Strong knowledge of Azure Security Center , Key Vault, and IAM. Proficiency in Git and Git-based workflows. Good to have: Experience with Kafka for message streaming. Familiarity with Druid for data-intensive applications. Knowledge of Apache Airflow for workflow management. Experience in managing cloud infra on Azure/AWS for a large customer. E xperience in migrating the cloud environments from one vendor to another (AWS to Azure or vice versa) or across regions within a single vendor. Soft Skills: Stay updated on the latest Azure and AWS developments, recommending new technologies and practices to improve operations. Excellent problem-solving abilities and strong communication skills. Advanced verbal and written communication skills including the ability to explain and present technical concepts to a diverse set of audiences. Good judgment, time management, and decision-making skills Strong teamwork and interpersonal skills; ability to communicate and thrive in a cross-functional environment. Willingness to work outside documented job description. Has a “whatever is needed” attitude. Preferred Qualifications: Bachelor’s or master’s degree in computer science, Information Technology, or related field. Microsoft Certified: Azure Solutions Architect, Azure DevOps Engineer Expert, or equivalent certifications. AWS Certification (e.g., Solutions Architect Associate). Experience with hybrid cloud and multi-cloud architectures. Knowledge of microservices and service mesh solutions Familiarity with database optimization on Azure SQL or Cosmos DB. Prior experience in the energy sector or industrial automation is advantageous. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric - apply today! €36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World’s most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

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2.0 years

0 Lacs

Pune, Maharashtra, India

On-site

We are seeking a knowledgeable and technically grounded Atlassian Administrator to contribute to the ownership of our Atlassian environment, including Jira and Confluence. This role requires a strong understanding of Atlassian tools from a user and functional perspective, along with the ability to support, maintain, and evolve the platform in alignment with business needs and ITSM best practices. The ideal candidate will bring a foundational technical skill set, solid scripting capabilities, and experience supporting service delivery processes. This position involves close collaboration with cross-functional teams to implement scalable solutions, enhance user experience, and ensure governance across our Atlassian ecosystem. About The Role In this role, you will: Act as a primary support contact for Jira and Confluence usage and configuration requests. Assist with user management, project setups, permission schemes, workflows, and custom fields. Work closely with teams to understand requirements and advise on solutions that align with Atlassian best practices. Support integrations between Atlassian tools and other systems (e.g., directory services, DevOps tools, knowledge bases). Participate in service support activities including ticket triage and user troubleshooting. Assist in the creation and maintenance of documentation, templates, dashboards, and reports. Collaborate with IT, DevOps, and business stakeholders to drive improvements and automation within the Atlassian suite. Apply technical fundamentals to support platform performance and configuration decisions. The Skills You Will Bring Include Atlassian Experience: At least 2 years of hands-on experience using Jira and Confluence in a business environment. Technical Foundation: Basic knowledge of databases (e.g., SQL), operating systems (Linux/Windows), and networking principles. Scripting ability in any language (PowerShell, Bash, JavaScript, etc.) to support automation and reporting. Service Management: Experience supporting IT service management processes; familiarity with ticketing systems. ITSM Knowledge: General understanding of ITSM concepts; ITIL v3 or v4 certification is strongly preferred. Problem Solving: Analytical skills to assess root causes and design viable solutions. Business Analysis: Ability to capture business needs and translate them into practical configurations is a plus Collaboration: Comfortable leading discussions among cross-functional teams to resolve issues and optimize processes. Accountability: Takes ownership of tasks and demonstrates confident decision-making. We know that the best ideas and solutions come from multi-dimensional teams. That’s because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today. About Rapid7 Rapid7 is creating a more secure digital future for all by helping organizations strengthen their security programs in the face of accelerating digital transformation. Our portfolio of best-in-class solutions empowers security professionals to manage risk and eliminate threats across the entire threat landscape from apps to the cloud to traditional infrastructure to the dark web. We foster open source communities and cutting-edge research–using these insights to optimize our products and arm the global security community with the latest in attacker methods. Trusted by more than 10,000 customers worldwide, our industry-leading solutions and services help businesses stay ahead of attackers, ahead of the competition, and future-ready for what’s next.

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5.0 years

0 Lacs

Gurugram, Haryana, India

On-site

This role is for one of Weekday's clients Min Experience: 5 years Location: Gurgaon JobType: full-time Requirements Company Description: Leena AI is a Gen AI assistant that helps enterprises reduce 70% of employee tickets across functions like HR, IT, and Finance by centralizing knowledge and automating actions across enterprise applications making enterprise employee service delivery quicker and more efficient than ever before. Education: BE Btech From Tier 1 College/ Universities Note: Candidates only from IIT, NIT, DTU & NSUT will be considered Location : Gurgaon (5 Days WFO) Experience range : 5 to 9 Years of experience Responsibilities Execute full lifecycle software development as a backend developer Develop well-designed, testable, and efficient code Collaborate with cross-functional teams to define, design, and ship new features Troubleshoot, debug and upgrade existing systems Participate in code reviews to maintain high code quality and ensure adherence to best practices Write and maintain documentation for new and existing features Optimize applications for maximum speed and scalability Ensure the security and data protection of the applications Continuously research and implement new technologies to maximize development efficiency. Technology Stacks: proficiency in Node.js, C#, or JavaScript. Knowledge of scripting languages such as PowerShell, Python, or Bash.

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25.0 years

0 Lacs

Navi Mumbai, Maharashtra, India

On-site

Job Summary We are seeking a skilled and proactive Level 2 POS Support Engineer to provide advanced technical support for Retail Point of Sale (POS) systems. The ideal candidate will have hands-on experience with IIS servers, Oracle and MySQL databases, Kubernetes clusters, and Linux environments. This role is critical in ensuring seamless store operations by diagnosing and resolving complex POS issues, managing system monitoring, and driving continuous improvement in support processes. Key Responsibilities Act as the escalation point for Level 1 POS issues and provide advanced troubleshooting support for POS hardware, software, and network problems. Perform backend diagnostics using Oracle SQL and MySQL queries to analyze and resolve transaction/data-related issues. Manage and monitor IIS web servers and deployed POS applications for performance and availability. Execute Linux basic commands to perform diagnostics and investigate issues on POS or server-side components. Support and monitor Kubernetes-based microservices that power backend POS services and retail apps. Handle incident and ticket management using Service Manager Tool. Coordinate with development, infrastructure, and Level 3 support teams to resolve persistent or critical incidents. Maintain documentation of known issues, resolutions, and system configurations. Contribute to continuous improvement of support workflows and service reliability. Required Skills & Experience 25 years of experience in POS or IT application support, preferably in a retail environment. Strong hands-on experience with IIS servers and web application troubleshooting. Proficiency in Oracle SQL and MySQL queries for issue analysis. Working knowledge of Linux basic commands (file navigation, log viewing, process management, permissions, etc.). Experience working with or supporting Kubernetes clusters (basic pod/service status checks, log access, etc.). Familiarity with retail store devices like barcode scanners, printers, and payment devices. Excellent communication, troubleshooting, and root cause analysis skills. Ability to work independently and handle high-pressure support environments. Preferred Qualifications Experience supporting microservice-based applications in Kubernetes environments. Exposure to monitoring tools like Prometheus, Grafana, Nagios, or equivalent. Understanding of ITIL processes and certifications like ITIL Foundation is a plus. Scripting knowledge (Bash, PowerShell, Python) for automation is advantageous. Work Conditions Willing to work in rotational shifts, including weekends or holidays as needed. On-call availability for critical support scenarios.

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3.0 years

0 Lacs

Bengaluru, Karnataka, India

Remote

Job Title: DevOps Engineer Location: Bangalore / Hyderabad / Chennai / Coimbatore Position: Full-time Department: Annalect Engineering Position Overview Annalect is currently seeking a DevOps Engineer to join our technology team remotely, In this role, you will help grow our microservices and API layer which sit atop our Big Data infrastructure. We are passionate about building distributed back-end systems in a modular and reusable way. We're looking for people who have a shared passion for data and desire to build cool, maintainable and high-quality applications to use this data. In this role you will participate in shaping our technical architecture, design and development of software products, collaborate with back-end developers from other tracks, as well as research and evaluation of new technical solutions. Required Skills 3+ years of DevOps experience 2+ years of hands-on experience in administering cloud technologies on AWS, especially with IAM, VPC, Lambda, EKS, EC2, S3, ECS, Cloud Front, ALB, API Gateway, RDS, CodeBuild, SSM, Secret Manager, Lambda, API Gateway etc. Scripting ability - PowerShell, Python, Bash etc. Comfortable working with Linux/Unix based operating systems (Ubuntu preferred). Familiarity with software development, DevOps and CICD tools (Bitbucket, Jenkins, GitLab, CodeBuild, CodePipeline. Knowledge of writing Infrastructure as Code (laC) using Terraform. Experience with microservices, containers (Docker), container orchestration (Kubernetes), serverless computing (AWS Lambda) and distributed/scalable systems. Possesses a problem-solving attitude. Creative, self-motivated, a quick study, and willing to develop new skills. Key Responsibilities: Build and maintain cloud infrastructure through terraform IaC. Cloud networking and orchestration with AWS (EKS, ECS, VPC, S3, ALB, NLB). Improve and automate processes and procedures. Constructing CI/CD pipelines. Monitoring and handling incident response of the infrastructure, platforms, and core engineering services. Troubleshooting infrastructure, network, and application issues. Help identify and troubleshoot problems within environment.

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3.0 years

0 Lacs

Hyderabad, Telangana, India

Remote

We are a 3D Character Art studio working with top AAA game developers. Our focus is on delivering high-quality work efficiently and reliably. We’re hiring a Junior to Mid-Level System Administrator for a full-time, in-office role at our Hyderabad studio. In this role, you’ll help maintain our IT systems, support tools like Perforce and Unreal Engine, and assist the team with day-to-day technical needs. This position is ideal for someone with basic IT and scripting knowledge, a strong interest in game development tech, and a desire to grow in a fast-paced environment. Key Responsibilities: System Support: Assist with maintaining and monitoring servers, workstations, and networking devices to ensure smooth daily operations. User Assistance: Provide basic technical support to team members for hardware, software, and connectivity issues. Tool Support: Help manage Perforce and Unreal Engine setups under senior team guidance. Routine Admin Tasks: Handle regular tasks like user account setup, system updates, and data backups; support automation using basic scripting (Python, Bash, PowerShell). Security & Backup: Follow IT security protocols, assist in managing antivirus/firewall systems, and support backup procedures. Asset Management: Maintain records of IT hardware and software assets; help ensure systems are current and functional. Documentation: Support the team in keeping technical documentation up to date. Team Collaboration: Work with other departments to support production needs and remote collaboration tools. Skill Development: Actively learn new tools and practices by working closely with senior IT staff. Vendor Support: Assist in coordinating with external vendors for IT purchases or service calls, as needed. Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent practical experience). 0–3 years of experience in system administration, preferably within the CG industry. Familiarity with Windows Server, Linux, and basic network administration. Exposure to tools such as Perforce and Unreal Engine is preferred. Basic knowledge of scripting (Python, Bash, PowerShell) and interest in automation is an advantage. Strong problem-solving skills, eagerness to learn, and ability to work in a collaborative environment.

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20.0 years

0 Lacs

India

On-site

Greetings from "HCL Software" "HCL Software”: - Is a Product Development Division of HCL Tech: That operates its primary Software business. At HCL Software we Develop, Market, Sell and Support over 20 Product families in the areas of Customer Experience, Digital Solutions, Secure DevOps, Security & Automation. About AppScan Product: HCL AppScan is a comprehensive suite of application security solutions for developers, DevOps, security teams and CISOs, with on-premises, on cloud, and hybrid deployment options. The suite includes various security tools that offer features such as vulnerability scanning, code analysis, and real-time threat detection, providing significant benefits in protecting software applications throughout their lifecycle. The Application Security group is part of the HCL Software group, leading HCL Application Security portfolio. The Application Security group has been leading the Application Security Testing market for the last 20 years with the AppScan suite of products, covering Cloud-based services, Enterprise solutions, Desktop applications & Development integrations. In addition, the team has been the market leader of Application and Mobile Security Research. HCL AppScan is looking for an excellent Cloud DevOps Engineer candidate. In this role, you will work in a challenging, multidisciplinary environment as part of the DevOps Cloud Operation team , responsible for deploying and providing technical support for the company’s cloud-growing production environment. Responsible for availability, reliability, monitoring, performance, maintaining, troubleshot, optimizing production infrastructure systems. Create and maintain cloud infrastructure automation, implement best practices and procedures. Pay attention to the details and help us to ensure that major infrastructure projects are delivered on time and with urgency. Write and maintain technical documents and standard operating procedures. You’ll work collaboratively with software engineering and additional DevOps team members to deploy and operate our systems and support cross geography data centers and keep an up-to-date cloud environment that includes both container and non-container services. Knowledge & Skills requirements: Hands-on experience of at least 5 years as a Cloud DevOps Engineer – a must Expertise and strong knowledge in the Azure cloud platform – a must Familiar with networking technologies and protocols – a must Deep understanding of IaC such as Terraform, Ansible etc. Experience or good understanding of monitoring and logging tools such as ELK, Grafana, Prometheus, etc. Experience with K8S, Docker, microservices, and containerization Experience with Certificates, Secrets and Key Stores – is an advantage Scripting and other interpreted languages (PowerShell, Python, etc.) – is an advantage Understanding CI/CD pipeline and build tools (Git, Jenkins, etc.) – is an advantage Can-do attitude Strong interpersonal communication skills Deep understanding of software support business and processes What will you be doing: Responsible for maintaining, troubleshooting, optimizing production infrastructure systems and making sure they are fully operational 24x7. Diagnose and treat complex technical scenarios down to root cause Work with scalable and extensible monitoring and logging systems such as Azure Monitor, Defender for Cloud, ELK, Grafana, Prometheus, etc. Work with Dev and DevOps team to maintain and deploy new components Write and maintain technical documents and standard operating procedures.

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0 years

0 Lacs

Pune, Maharashtra, India

On-site

About Arctera Arctera keeps the world’s IT systems working. We can trust that our credit cards will work at the store, that power will be routed to our homes and that factories will produce our medications because those companies themselves trust Arctera. Arctera is behind the scenes making sure that many of the biggest organizations in the world – and many of the smallest too – can face down ransomware attacks, natural disasters, and compliance challenges without missing a beat. We do this through the power of data and our flagship products, Insight, InfoScale and Backup Exec. Illuminating data also helps our customers maintain personal privacy, reduce the environmental impact of data storage, and defend against illegal or immoral use of information. It’s a task that continues to get more complex as data volumes surge. Every day, the world produces more data than it ever has before. And global digital transformation – and the arrival of the age of AI – has set the course for a new explosion in data creation. Joining the Arctera team, you’ll be part of a group innovating to harness the opportunity of the latest technologies to protect the world’s critical infrastructure and to keep all our data safe. Responsibilities Work with Enterprise Vault customers and the Arctera Insight team to use the Direct Migrator tool to perform migrations into the Arctera Insight platform Investigate, resolve, and prevent technical problems that could stop or slow a migration Ensure the migration process continues at high throughput with 100% end-to-end data tracking Provide regular migration statistics and details to customers to keep them informed Required Skills And Qualifications Experience with Azure cloud technologies, including provisioning and managing cloud resources, especially Azure storage Windows Server experience in managing, troubleshooting, and deploying services Strong knowledge of PowerShell or Python scripting to be able to use automation to solve repetitive tasks or perform validation Experience with compute and application monitoring technologies, such as monitoring CPU, RAM, storage, and Windows services metrics. Understanding of networking principles and protocols (TCP/IP, HTTP, DNS, etc.) Proactive approach to identifying problems, performance bottlenecks, and areas for improvement Experience with running and writing SQL Server queries to extract and perform data analysis Experience with troubleshooting performance in Windows Server, Windows services and applications, and SQL server database Very strong attention to detail in customer interactions, migration work, documentation, and all areas Very strong customer focus and professionalism Very strong ability to write clear and concise customer communications and documentation Familiarity with continuous integration/continuous deployment (CI/CD) pipelines Experience with source control systems such as TFS and Git Knowledge of security best practices and experience implementing security measures Preferred Skills And Qualifications Experience with configuration management tools like Ansible, Puppet, or Chef Expertise in monitoring and logging tools such as Prometheus, Grafana, ELK stack, or Splunk

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0 years

0 Lacs

Gurugram, Haryana, India

On-site

Job Description: We are seeking an experienced Wintel Administrator with a strong background in Windows Server administration, AWS cloud services, and virtualization technologies. The ideal candidate will be responsible for managing and supporting Windows server environments, ensuring system stability, performance, and security across on-premise and cloud infrastructure. About the Role The ideal candidate will be responsible for managing and supporting Windows server environments, ensuring system stability, performance, and security across on-premise and cloud infrastructure. Responsibilities Administer and maintain Windows Server environments (2012/2016/2019). Manage and monitor infrastructure hosted on AWS, including EC2, S3, CloudWatch, IAM, etc. Configure and support virtualization platforms (VMware/Hyper-V). Perform patch management, system updates, and backup strategies. Troubleshoot and resolve hardware, software, and network issues. Implement and maintain security policies and compliance requirements. Create and maintain technical documentation and SOPs. Collaborate with cross-functional teams for system upgrades and deployments. Qualifications Strong experience in Windows Server Administration. Required Skills Strong experience in Windows Server Administration. Hands-on experience with AWS infrastructure services. Proficient in VMware ESXi and/or Microsoft Hyper-V. Knowledge of Active Directory, DNS, DHCP, and Group Policies. Experience with monitoring tools and automation scripts (PowerShell preferred). Excellent problem-solving and communication skills.

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5.0 years

0 Lacs

Delhi, India

Remote

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About The Role The CrowdStrike Information Technology team is looking for a skilled Sr. IT Monitoring Engineer/Site Reliability Engineer (SRE) to join our IT Operations team. In this role, you will be responsible for designing, implementing, and maintaining monitoring solutions that ensure the reliability, availability, and performance of our critical IT infrastructure and applications. You will work at the intersection of operations and development, applying software engineering principles to operations tasks while focusing on system reliability and automation. This position requires a proactive approach to identifying and resolving issues before they impact business operations, as well as participating in on-call rotations to address incidents when they occur. What You’ll Need 5+ years of experience with enterprise monitoring tools (Prometheus, LogicMonitor, Datadog, ThousandEyes, Zscaler Digital Experience (ZDX)) Strong proficiency in scripting languages (Python, Bash, PowerShell) for automation Experience with log management platforms (ELK stack, Splunk, LogScale) Working knowledge of cloud services monitoring (AWS CloudWatch, GCP) Experience with application performance monitoring (APM), digital experience monitoring (DEM) and infrastructure monitoring Knowledge of SRE principles, SLOs, error budgets, and incident management Experience with automated alerting, remediation workflows, and CI/CD pipeline monitoring Familiarity with Infrastructure as Code (Terraform, Ansible) and containerization (Docker, Kubernetes) Strong incident triage, root cause analysis, and documentation skills Experience participating in on-call rotations and emergency response What You'll Do Monitoring and Reliability Design and maintain comprehensive monitoring solutions across infrastructure and applications Configure appropriate alerting thresholds to ensure timely response to potential issues Define and track SLOs and error budgets for critical services Create and maintain dashboards providing real-time visibility into system health Conduct regular reviews of system reliability and recommend improvements Incident Management and Operations Participate in on-call rotation to respond to alerts and incidents Lead incident response efforts and conduct thorough post-incident reviews Document incidents, resolutions, and lessons learned Develop and refine incident response procedures to improve MTTR Implement proactive monitoring to detect potential issues before they impact users Automation and Collaboration Develop scripts and automation to streamline monitoring tasks and reduce manual effort Create self-healing systems that can automatically remediate common issues Integrate monitoring tools with other operational systems Work closely with development, infrastructure, and security teams Provide guidance on monitoring best practices and observability Maintain comprehensive documentation for monitoring systems and procedures Continuous Improvement Stay current with industry trends in monitoring and site reliability engineering Analyze monitoring data to identify patterns and improvement opportunities Implement metrics to track the effectiveness of monitoring processes Contribute to the evolution of the organization's monitoring strategy Bonus Points SRE, cloud platform, or monitoring tool certifications ITIL Foundation certification Bachelor's degree in Computer Science, Information Technology, or related field Shift Timings: 12PM - 9PM IST Benefits Of Working At CrowdStrike Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

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3.0 years

0 Lacs

Greater Kolkata Area

On-site

About the Role: We are looking for a skilled and reliable Senior System Administrator to manage and maintain our IT infrastructure across development, UAT, staging, and production environments. This role requires hands-on experience in Windows Server environments, IIS, PostgreSQL/MSSQL administration, and Microsoft Azure services. Location- Kolkata Mail us at- Annesha.dutta@tekclansolutions.com Job Type: Full-time Key Responsibilities: Infrastructure Management Design, implement, and manage infrastructure solutions to support the Decisions Platform across Development, UAT, Staging, and Production environments. Administer the full lifecycle of Windows Server, IIS, and PostgreSQL infrastructure. Architect and optimize Microsoft Azure resources, including computer, networking, and storage. Implement scalable High Availability (HA) and Disaster Recovery (DR) strategies across availability zones and regions. System Reliability & Maintenance Monitor system health, application logs, and performance metrics; configure automated alerts for proactive incident response. Plan and manage scheduled backup and restore strategies to ensure platform reliability and data resilience. Ensure adherence to best practices in infrastructure design, security, and maintainability. Required Skills & Experience 3 to 5 years of hands-on infrastructure administration in Windows environments. Proven experience in designing end-to-end infrastructure solutions for enterprise-grade applications. Strong expertise in: IIS Web Server PostgreSQL /MSSQL Administration Windows Server 2016/2019+ Experience with Microsoft Azure IaaS/PaaS, including: VMs, V Nets, NSGs, Azure App Gateway, Blob Storage, and Azure Monitor Hands-on experience implementing HA/DR architectures in hybrid or multi-region cloud environments. Proficiency in PowerShell scripting or equivalent automation tools for infrastructure and log management. Familiarity with monitoring and observability platforms (e.g., Azure Monitor, Log Analytics). Strong Knowledge in: Azure Administration Windows Applications Terraform Kubernetes Database Knowledge Benefits: Food provided Health insurance Paid sick time Paid time off Provident Fund Why To join YuniQ ? If you really want to grow in your career and looking for new challenges, WE ARE HERE!!! YuniQ provides a vibrant, fast-paced atmosphere where you can make a real impact and see the results of your work. With a focus on creativity and innovation, you'll be encouraged to bring fresh ideas to the table and push boundaries. Be part of a company where talent is recognized, and employees are given opportunities to lead and take ownership of meaningful projects. Join us and be part of a team that’s shaping the future of technology

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5.0 years

0 Lacs

Punjab, India

Remote

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About The Role The CrowdStrike Information Technology team is looking for a skilled Sr. IT Monitoring Engineer/Site Reliability Engineer (SRE) to join our IT Operations team. In this role, you will be responsible for designing, implementing, and maintaining monitoring solutions that ensure the reliability, availability, and performance of our critical IT infrastructure and applications. You will work at the intersection of operations and development, applying software engineering principles to operations tasks while focusing on system reliability and automation. This position requires a proactive approach to identifying and resolving issues before they impact business operations, as well as participating in on-call rotations to address incidents when they occur. What You’ll Need 5+ years of experience with enterprise monitoring tools (Prometheus, LogicMonitor, Datadog, ThousandEyes, Zscaler Digital Experience (ZDX)) Strong proficiency in scripting languages (Python, Bash, PowerShell) for automation Experience with log management platforms (ELK stack, Splunk, LogScale) Working knowledge of cloud services monitoring (AWS CloudWatch, GCP) Experience with application performance monitoring (APM), digital experience monitoring (DEM) and infrastructure monitoring Knowledge of SRE principles, SLOs, error budgets, and incident management Experience with automated alerting, remediation workflows, and CI/CD pipeline monitoring Familiarity with Infrastructure as Code (Terraform, Ansible) and containerization (Docker, Kubernetes) Strong incident triage, root cause analysis, and documentation skills Experience participating in on-call rotations and emergency response What You'll Do Monitoring and Reliability Design and maintain comprehensive monitoring solutions across infrastructure and applications Configure appropriate alerting thresholds to ensure timely response to potential issues Define and track SLOs and error budgets for critical services Create and maintain dashboards providing real-time visibility into system health Conduct regular reviews of system reliability and recommend improvements Incident Management and Operations Participate in on-call rotation to respond to alerts and incidents Lead incident response efforts and conduct thorough post-incident reviews Document incidents, resolutions, and lessons learned Develop and refine incident response procedures to improve MTTR Implement proactive monitoring to detect potential issues before they impact users Automation and Collaboration Develop scripts and automation to streamline monitoring tasks and reduce manual effort Create self-healing systems that can automatically remediate common issues Integrate monitoring tools with other operational systems Work closely with development, infrastructure, and security teams Provide guidance on monitoring best practices and observability Maintain comprehensive documentation for monitoring systems and procedures Continuous Improvement Stay current with industry trends in monitoring and site reliability engineering Analyze monitoring data to identify patterns and improvement opportunities Implement metrics to track the effectiveness of monitoring processes Contribute to the evolution of the organization's monitoring strategy Bonus Points SRE, cloud platform, or monitoring tool certifications ITIL Foundation certification Bachelor's degree in Computer Science, Information Technology, or related field Shift Timings: 12PM - 9PM IST Benefits Of Working At CrowdStrike Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

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5.0 years

0 Lacs

Odisha, India

Remote

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About The Role The CrowdStrike Information Technology team is looking for a skilled Sr. IT Monitoring Engineer/Site Reliability Engineer (SRE) to join our IT Operations team. In this role, you will be responsible for designing, implementing, and maintaining monitoring solutions that ensure the reliability, availability, and performance of our critical IT infrastructure and applications. You will work at the intersection of operations and development, applying software engineering principles to operations tasks while focusing on system reliability and automation. This position requires a proactive approach to identifying and resolving issues before they impact business operations, as well as participating in on-call rotations to address incidents when they occur. What You’ll Need 5+ years of experience with enterprise monitoring tools (Prometheus, LogicMonitor, Datadog, ThousandEyes, Zscaler Digital Experience (ZDX)) Strong proficiency in scripting languages (Python, Bash, PowerShell) for automation Experience with log management platforms (ELK stack, Splunk, LogScale) Working knowledge of cloud services monitoring (AWS CloudWatch, GCP) Experience with application performance monitoring (APM), digital experience monitoring (DEM) and infrastructure monitoring Knowledge of SRE principles, SLOs, error budgets, and incident management Experience with automated alerting, remediation workflows, and CI/CD pipeline monitoring Familiarity with Infrastructure as Code (Terraform, Ansible) and containerization (Docker, Kubernetes) Strong incident triage, root cause analysis, and documentation skills Experience participating in on-call rotations and emergency response What You'll Do Monitoring and Reliability Design and maintain comprehensive monitoring solutions across infrastructure and applications Configure appropriate alerting thresholds to ensure timely response to potential issues Define and track SLOs and error budgets for critical services Create and maintain dashboards providing real-time visibility into system health Conduct regular reviews of system reliability and recommend improvements Incident Management and Operations Participate in on-call rotation to respond to alerts and incidents Lead incident response efforts and conduct thorough post-incident reviews Document incidents, resolutions, and lessons learned Develop and refine incident response procedures to improve MTTR Implement proactive monitoring to detect potential issues before they impact users Automation and Collaboration Develop scripts and automation to streamline monitoring tasks and reduce manual effort Create self-healing systems that can automatically remediate common issues Integrate monitoring tools with other operational systems Work closely with development, infrastructure, and security teams Provide guidance on monitoring best practices and observability Maintain comprehensive documentation for monitoring systems and procedures Continuous Improvement Stay current with industry trends in monitoring and site reliability engineering Analyze monitoring data to identify patterns and improvement opportunities Implement metrics to track the effectiveness of monitoring processes Contribute to the evolution of the organization's monitoring strategy Bonus Points SRE, cloud platform, or monitoring tool certifications ITIL Foundation certification Bachelor's degree in Computer Science, Information Technology, or related field Shift Timings: 12PM - 9PM IST Benefits Of Working At CrowdStrike Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

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3.0 - 5.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Company Description Antares Tech is a team of curious and talented individuals who create unique and innovative software solutions. We specialize in building massively scalable WebRTC products and high-traffic Web and Mobility applications, providing our customers with high-quality support and a personal approach. To learn more about us, please visit us at www.antares-tech.com. Job Description Role Overview We are seeking a proactive and customer-focused Technical Support Engineer with 3 -5 years of experience to join our dynamic team. In this role, you will be a key player in our customer success strategy, providing end-to-end technical support and acting as the first line of defense for our software deployments. The ideal candidate will possess a strong understanding of networking and Windows OS , excellent communication skills , and the ability to work independently during Sydney business hours. Responsibilities And Duties Advanced Technical Support: Provide Tier 1/2 technical support, diagnosing and troubleshooting complex issues related to Windows OS, networking, device drivers, and software conflicts. Issue Resolution: Take ownership of customer issues, replicating them in a test environment, and seeing problems through to resolution. Escalate bugs to the Engineering team with clear, detailed reproduction steps. Knowledge Management: Own and improve our support knowledge base (e.g., Confluence). Author and update technical documentation, SOPs, and FAQs after each product release. Customer Enablement: Conduct live screen-share walk-throughs and training sessions for customers to ensure they are successful with our products. Collaboration: Work cross-functionally with Engineering, Product, and QA teams to provide feedback, surface recurring issues, and contribute to product improvements. SLA Management: Ensure all support tickets are properly logged, tracked, and resolved within the specified Service Level Agreements (SLAs), maintaining a high Customer Satisfaction (CSAT) score. Qualifications Mandatory: Experience: 2-5 years of proven experience in an IT Support, Systems Support, or Technical Support role. Technical Skills: Strong experience in Windows systems support (PowerShell, Event Logs, Group Policy, USB/audio/camera driver troubleshooting). Solid understanding of networking concepts (TCP/IP, DNS, DHCP, Firewalls, VLANs, certificate management). Proficiency with support and documentation tools (e.g., Jira, Zendesk, Confluence, Loom). Communication: Exceptional verbal and written English communication skills, with a proven ability to de-escalate situations with frustrated users. Work Hours: Must be willing and able to work full-time during Sydney business hours (AEST/AEDT) from our Noida office. Core Competencies: Excellent problem-solving and analytical abilities with a methodical approach to troubleshooting. A customer-first mindset with a strong aptitude for providing exceptional service. Ability to work autonomously and manage time effectively in a hybrid setting. High attention to detail. Preferred: Experience in a regulated environment or with hardware peripheral support. Familiarity with cloud computing platforms (e.g., AWS, Azure). Additional Information Why Join Us? Cutting-Edge Work: Be part of projects on the bleeding edge of technology. Learn from the Best: Receive mentorship from industry veterans from IITs and NITs. No Bureaucracy: Work in an open environment where ideas are freely shared, and knowledge flows across projects. Opportunities to work on diverse, challenging projects with fast-paced learning and growth. A Note from the Team: More than your educational qualification, we would love to understand your prior experience, aptitude, and passion for this role

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5.0 years

0 Lacs

Himachal Pradesh, India

Remote

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About The Role The CrowdStrike Information Technology team is looking for a skilled Sr. IT Monitoring Engineer/Site Reliability Engineer (SRE) to join our IT Operations team. In this role, you will be responsible for designing, implementing, and maintaining monitoring solutions that ensure the reliability, availability, and performance of our critical IT infrastructure and applications. You will work at the intersection of operations and development, applying software engineering principles to operations tasks while focusing on system reliability and automation. This position requires a proactive approach to identifying and resolving issues before they impact business operations, as well as participating in on-call rotations to address incidents when they occur. What You’ll Need 5+ years of experience with enterprise monitoring tools (Prometheus, LogicMonitor, Datadog, ThousandEyes, Zscaler Digital Experience (ZDX)) Strong proficiency in scripting languages (Python, Bash, PowerShell) for automation Experience with log management platforms (ELK stack, Splunk, LogScale) Working knowledge of cloud services monitoring (AWS CloudWatch, GCP) Experience with application performance monitoring (APM), digital experience monitoring (DEM) and infrastructure monitoring Knowledge of SRE principles, SLOs, error budgets, and incident management Experience with automated alerting, remediation workflows, and CI/CD pipeline monitoring Familiarity with Infrastructure as Code (Terraform, Ansible) and containerization (Docker, Kubernetes) Strong incident triage, root cause analysis, and documentation skills Experience participating in on-call rotations and emergency response What You'll Do Monitoring and Reliability Design and maintain comprehensive monitoring solutions across infrastructure and applications Configure appropriate alerting thresholds to ensure timely response to potential issues Define and track SLOs and error budgets for critical services Create and maintain dashboards providing real-time visibility into system health Conduct regular reviews of system reliability and recommend improvements Incident Management and Operations Participate in on-call rotation to respond to alerts and incidents Lead incident response efforts and conduct thorough post-incident reviews Document incidents, resolutions, and lessons learned Develop and refine incident response procedures to improve MTTR Implement proactive monitoring to detect potential issues before they impact users Automation and Collaboration Develop scripts and automation to streamline monitoring tasks and reduce manual effort Create self-healing systems that can automatically remediate common issues Integrate monitoring tools with other operational systems Work closely with development, infrastructure, and security teams Provide guidance on monitoring best practices and observability Maintain comprehensive documentation for monitoring systems and procedures Continuous Improvement Stay current with industry trends in monitoring and site reliability engineering Analyze monitoring data to identify patterns and improvement opportunities Implement metrics to track the effectiveness of monitoring processes Contribute to the evolution of the organization's monitoring strategy Bonus Points SRE, cloud platform, or monitoring tool certifications ITIL Foundation certification Bachelor's degree in Computer Science, Information Technology, or related field Shift Timings: 12PM - 9PM IST Benefits Of Working At CrowdStrike Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

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4.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

4 years of experience in Python Microsoft SQL and Sigma (experience to similar tools like PowerBI & Tableau). Strong SQL performance tuning and optimization skills. Experience in database design, development, and data extraction. Hands-on experience with scripting languages like PowerShell and Terraform . Experience with Data Technology Platform Monitoring . MS SQL Certifications . Prior involvement in project teams handling data-driven initiatives.

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5.0 years

0 Lacs

Pune, Maharashtra, India

Remote

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About The Role The CrowdStrike Information Technology team is looking for a skilled Sr. IT Monitoring Engineer/Site Reliability Engineer (SRE) to join our IT Operations team. In this role, you will be responsible for designing, implementing, and maintaining monitoring solutions that ensure the reliability, availability, and performance of our critical IT infrastructure and applications. You will work at the intersection of operations and development, applying software engineering principles to operations tasks while focusing on system reliability and automation. This position requires a proactive approach to identifying and resolving issues before they impact business operations, as well as participating in on-call rotations to address incidents when they occur. What You’ll Need 5+ years of experience with enterprise monitoring tools (Prometheus, LogicMonitor, Datadog, ThousandEyes, Zscaler Digital Experience (ZDX)) Strong proficiency in scripting languages (Python, Bash, PowerShell) for automation Experience with log management platforms (ELK stack, Splunk, LogScale) Working knowledge of cloud services monitoring (AWS CloudWatch, GCP) Experience with application performance monitoring (APM), digital experience monitoring (DEM) and infrastructure monitoring Knowledge of SRE principles, SLOs, error budgets, and incident management Experience with automated alerting, remediation workflows, and CI/CD pipeline monitoring Familiarity with Infrastructure as Code (Terraform, Ansible) and containerization (Docker, Kubernetes) Strong incident triage, root cause analysis, and documentation skills Experience participating in on-call rotations and emergency response What You'll Do Monitoring and Reliability Design and maintain comprehensive monitoring solutions across infrastructure and applications Configure appropriate alerting thresholds to ensure timely response to potential issues Define and track SLOs and error budgets for critical services Create and maintain dashboards providing real-time visibility into system health Conduct regular reviews of system reliability and recommend improvements Incident Management and Operations Participate in on-call rotation to respond to alerts and incidents Lead incident response efforts and conduct thorough post-incident reviews Document incidents, resolutions, and lessons learned Develop and refine incident response procedures to improve MTTR Implement proactive monitoring to detect potential issues before they impact users Automation and Collaboration Develop scripts and automation to streamline monitoring tasks and reduce manual effort Create self-healing systems that can automatically remediate common issues Integrate monitoring tools with other operational systems Work closely with development, infrastructure, and security teams Provide guidance on monitoring best practices and observability Maintain comprehensive documentation for monitoring systems and procedures Continuous Improvement Stay current with industry trends in monitoring and site reliability engineering Analyze monitoring data to identify patterns and improvement opportunities Implement metrics to track the effectiveness of monitoring processes Contribute to the evolution of the organization's monitoring strategy Bonus Points SRE, cloud platform, or monitoring tool certifications ITIL Foundation certification Bachelor's degree in Computer Science, Information Technology, or related field Shift Timings: 12PM - 9PM IST Benefits Of Working At CrowdStrike Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

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2.0 years

0 Lacs

India

Remote

Business Unit At Globys we engineer and deliver world-class, industry leading B2B portal solutions for the world’s largest telecom carriers, including T-Mobile, One.nz, TELUS, Lumen and TELSTRA. We’ve leveraged our past success to extend our portal solution to span the entire customer journey (buy, manage, pay, analyze). Microsoft, Apple, Coca-Cola, Google, Wells Fargo, and US Navy are just a few of the 500,000+ business customers that rely on Globys’ solutions (via their carrier) to optimize the management of their mobile devices. Job Summary We are looking for a Technical Customer Care Representative to be our primary point of contact in a 24X7 department, helping our customers and being the voice of the customer internally at Globys. The nature of the support is related to technical service requests, requests for information, and incident control and communication whether due to a software defect or an error in the service. Primary Functions Quickly become a technical Subject Matter Expert (SME) on the Globys suite of products Acknowledge customer issues promptly, process correspondence, and undertake telephone duties Reproduce customer issues, determine workarounds and escalate to tier 2/3 Support as necessary Respond to customer functionality questions and provide informal training Gather supporting data from multiple sources to aid in determining incident Root Cause Analysis (RCA) Drive support queries and tickets to resolution and provide updates internally and externally Engage appropriate cross functional team members (engineers, QA, Operations) with action items Ensure all work is dealt with accurately and followed up daily Create accurate daily shift handoff reports Communicate often with customers—daily updates for all incidents Create metrics reports, presentations, and training materials as requested Cover other team areas or duties as required Work Mode: Remote Shift Timings: 3:30 pm to 12:30 am IST Location: Remote India What We Are Looking For (Mandatory Qualifications & Skills) 2-3 years of experience in a support role for managed applications An intermediate understanding of web application architecture Proficient with Microsoft Office Suite; primarily Outlook, Word, Power Point, and Excel Ability to script solutions in one or more scripting languages, e.g. PowerShell, Python, BASH are a plus Soft Skills/ Behavioral Skills Good Communication and Collaboration. Possess strong analytical skills to understand requirements Can prioritize and manage your time well Demonstrate excellent verbal and written communication skills in English Can work independently, but most importantly, as a team player Benefits Annual Public Holidays as applicable 30 days total leave per calendar year Mediclaim policy Lifestyle Rewards Program Group Term Life Insurance Gratuity ...and more!

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10.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job Role: Amazon Web Services / AWS Cloud Services Job Location: Chennai/Hyderabad Exp Range: 10Years to 12Years. Desired Competencies (Technical/Behavioral Competency): Cloud Infrastructure: AWS services: EC2, S3, VPC, IAM, Lambda, RDS, Route 53, ELB, CloudFront, Auto Scaling Serverless architecture design using Lambda, API Gateway, and DynamoDB Containerization: Docker and orchestration with ECS or EKS (Kubernetes) Infrastructure as Code (IaC): Terraform (preferred), AWS CloudFormation Hands-on experience creating reusable modules and managing cloud resources via code Automation & CI/CD: Jenkins, GitHub Actions, GitLab CI/CD, AWS CodePipeline Automating deployments and configuration management Scripting & Programming: Proficiency in Python, Bash, or PowerShell for automation and tooling. Monitoring & Logging: o CloudWatch, CloudTrail, Prometheus, Grafana, ELK stack. Networking: o VPC design, Subnets, NAT Gateway, VPN, Direct Connect, Load Balancing Security Groups, NACLs, and route tables · Security & Compliance: o IAM policies and roles, KMS, Secrets Manager, Config, GuardDuty o Implementing encryption, access controls, and least privilege policies.

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