AI Engineer II MLOps About The Team The AI Center of Excellence team includes Data Scientists and AI Engineers that work together to conduct research, build prototypes, design features and build production AI components and systems. Our mission is to leverage the best available technology to protect our customers' attack surfaces. We partner closely with Detection and Response teams, including our MDR service, to leverage AI/ML for enhanced customer security and threat detection. We operate with a creative, iterative approach, building on 20+ years of threat analysis and a growing patent portfolio. We foster a collaborative environment, sharing knowledge, developing internal learning, and encouraging research publication. If you’re passionate about AI and want to make a major impact in a fast-paced, innovative environment, this is your opportunity. The Technologies We Use Include AWS for hosting our research environments, data, and features (i.e. Sagemaker, Bedrock) EKS to deploy applications Terraform to manage infrastructure Python for analysis and modeling, taking advantage of numpy and pandas for data wrangling. Jupyter notebooks (locally and remotely hosted) as a computational environment Sci-kit learn for building machine learning models Anomaly detection methods to make sense of unlabeled data About The Role Rapid7 is seeking an AI Engineer II to join our team as we expand and evolve our growing AI and MLOps efforts. You should have a strong foundation in software engineering, and MLOps and DevOps systems and tools. Further, you’ll have a demonstrated track record of taking models created in the AI R&D process to production with repeatable deployment, monitoring and observability patterns. In this intersectional role, you will combine your expertise in AI/ML deployments, cloud systems and software engineering to enhance our product offerings and streamline our platform's functionalities. In This Role, You Will Take responsibility for particular pieces of work within a wider project with guidance from the team Build, deploy, and maintain ML production systems with guidance from the team Develop and maintain data pipelines, manage the data lifecycle, and ensure data quality and consistency throughout Develop and deploy accessible endpoints, including web applications and REST APIs, while maintaining steadfast data privacy and adherence to security best practices and regulations Embrace agile development practices, valuing constant iteration, improvement, and effective problem-solving in complex and ambiguous scenarios The Skills You’ll Bring Include 2-4 years experience as a Software Engineer, preferably with experience in ML deployment (especially in AWS) Technical experience in the following is strongly preferred:: Software engineering: developing APIs with Flask or FastAPI, paired with strong Python knowledge DevOps and MLOps: Designing and integrating scalable AI/ML systems into production environments, CI/CD tooling, Docker, Kubernetes, cloud AI resource utilization and management Pipelines, monitoring, and observability: Data pre-processing and feature engineering, model monitoring and evaluation The attitude and ability to thrive in a high-growth, evolving environment Collaborative team player who has the ability to partner with others and drive toward solutions Solid communicator with excellent written and verbal communications skills both within the team and cross functionally Experience With The Following Would Be Advantageous Experience in the security industry Experience with Sagemaker and AWS services Experience with Java programming Familiarity with AI and ML models, understanding their operational frameworks and limitations We know that the best ideas and solutions come from multi-dimensional teams. That’s because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today. About Rapid7 At Rapid7, we are on a mission to create a secure digital world for our customers, our industry, and our communities. We do this by embracing tenacity, passion, and collaboration to challenge what’s possible and drive extraordinary impact. Here, we’re building a dynamic workplace where everyone can have the career experience of a lifetime. We challenge ourselves to grow to our full potential. We learn from our missteps and celebrate our victories. We come to work every day to push boundaries in cybersecurity and keep our 10,000 global customers ahead of whatever’s next. Join us and bring your unique experiences and perspectives to tackle some of the world’s biggest security challenges. Show more Show less

About Rapid7 Rapid7 is creating a more secure digital future for all by helping organizations strengthen their security programs in the face of accelerating digital transformation. Our portfolio of best-in-class solutions empowers security professionals to manage risk and eliminate threats across the entire threat landscape from apps to the cloud to traditional infrastructure to the dark web. We foster open source communities and cutting-edge research–using these insights to optimize our products and arm the global security community with the latest in attacker methods. Trusted by more than 10,000 customers worldwide, our industry-leading solutions and services help businesses stay ahead of attackers, ahead of the competition, and future-ready for what’s next. Summary We are seeking a dynamic and enthusiastic Help Desk Technician to be an early team member of our newly established Global IT Support Center. This is an exciting opportunity for someone passionate about technology and committed to delivering exceptional user experiences. As part of the first wave of hires, you’ll help shape the culture, processes, and service standards of a fast-paced, growing support organization. You’ll be hands-on in troubleshooting, resolving technical issues, and ensuring seamless IT support for our global workforce. Expectations Teamwork & Attitude: Maintain a positive, collaborative approach to tasks. Be willing to tackle any issue, learn new skills, and grow daily within a supportive team environment. About The Role We’re looking for a skilled and service-oriented Corporate IT Help Desk Agent to join our growing IT team. In this role, you'll be the first line of support for a global workforce—helping resolve technical issues, improving the user experience, and ensuring our teams stay productive and connected. You’ll troubleshoot and support a wide range of tools and platforms, including GSuite, Zoom (including Zoom Rooms), Freshservice, Mac and Windows devices, Slack, GDrive, and more. You'll also work closely with infrastructure and security teams as needed to support broader IT operations across cloud platforms like AWS and VMware. Key Responsibilities Provide Tier 1 and Tier 2 technical support to global end users via Freshservice ticketing system, chat, and Zoom Ticket Management: Prioritize, resolve, and document tickets, ensuring accurate reporting and timely followups. Troubleshoot hardware, software, and connectivity issues on macOS, Windows, and peripheral devices Support GSuite tools (Gmail, Drive, Calendar, Meet, etc.), Assist with onboarding and offboarding processes, including device provisioning and account access Maintain accurate documentation of issues, fixes, and user requests Support internal collaboration and productivity tools - Slack and Zoom—including remote support of Zoom Rooms Escalate complex issues to appropriate teams (infra, security, etc.) when needed Work with IT team on process improvements, knowledge base updates, and special projects Participate in global on-call rotations and provide support across multiple time zones as needed Tools & Technologies You'll Support Productivity & Collaboration: GSuite, Slack, Zoom, Zoom Rooms, GDrive ITSM & Monitoring: Freshservice, FireHydrant Operating Systems: macOS, Windows Endpoint Management Tools: such as Jamf (macOS), Microsoft Intune (Windows), WorkspaceOne and Automox for device provisioning, policy enforcement, and patch management. Directory & Identity Management: Active Directory (AD) for user account management, authentication, and group policy administration Qualifications 2+ years of experience in a Help Desk, IT Support, or similar role Working knowledge of ITIL principles, including incident and request management, to support efficient and structured IT service delivery. Strong problem-solving skills and a customer-first mindset Working knowledge of macOS and Windows support Experience with enterprise tools such as GSuite, Zoom, Slack, and Freshservice Excellent communication and collaboration skills—especially in a remote or global team environment Ability to multitask, prioritize, and adapt in a fast-paced environment Added Advantage Experience supporting Zoom Room hardware Basic scripting or automation experience IT certifications (CompTIA, Microsoft, Google, etc.) Understanding of network fundamentals Familiarity with ticketing systems, such as Freshservice or similar platforms.Familiarity with cloud platforms (AWS), virtualization (VMware, vCenter), and incident management tools (FireHydrant) is a plus. Show more Show less

Rapid7, a global cybersecurity company, is expanding its AI Centre of Excellence in India. We seek a Senior AI Engineer (MLOps) to build and manage MLOps infrastructure, deploy ML models, and support AI-powered threat detection systems. Work Location: Amar Tech Park Balewadi - Hinjawadi Rd, Patil Nagar, Balewadi, Pune, Maharashtra 411045 Key Responsibilities: Build and deploy ML/LLM models in AWS using Sagemaker, Terraform. Develop APIs/interfaces using Python, TypeScript, FastAPI/Flask. Manage data pipelines, model lifecycle, observability, and guardrails. Collaborate with cross-functional teams; follow agile and DevOps best practices. Requirements: 5+ years in software engineering, 3-5 years in ML deployment (AWS). Proficient in Python, TypeScript, Docker, Kubernetes, CI/CD. Experience with LLMs, GPU resources, and ML monitoring. Nice to Have: NLP, model risk management, scalable ML systems. Rapid7 values innovation, diversity, and ethical AIideal for engineers seeking impact in cybersecurity.

Our Indian Sales organisation serves as a strategic partner for our customers, helping them achieve a more secure digital future. By leveraging the full value of our product portfolio our Sales teams create relevant solutions to meet our customers needs and keep them secure. Your team will be supported by Sales Engineers, Product Specialists, Product Managers and Customer Success teams, all with the collective goal of best serving our Indian customer base with best-in-class Cybersecurity solutions and services. About The Role You will report directly to the GM of APJ and collaborate closely with the APJ Leadership Team and key stakeholders to define and execute the regional Go-to-Market (GTM) strategy. Partnering with Marketing, Channel, and Customer Success teams, you will drive the successful execution of this strategy, balancing both individual contributor responsibilities and the leadership of the sales team across the Indian territories. As a Thought Leader and spokesperson, you will represent Rapid7 both internally and externally, engaging with the cybersecurity industry and partner community to drive our vision forward. In this role, you will: Inspire and manage an existing team of remote Account Executives while continuing to build our Northern Region Territory Partner with the Go-to-Market leadership team as well as cross-functionally across other departments within Rapid7 to create the ultimate end-to-end customer experience Creatively source new prospects and thoughtfully position Rapid7s offerings to meet their needs Close large enterprise software deals leveraging internal and external partnerships Establish individual and team budgets, quotas, activity metrics, and forecasts to support company business objectives Identify and create development learning tracks with each member of the team Become a trusted advisor with prospects and customers, building credibility and trust, with the willingness to travel to meet with customers and partners across India Foster a positive environment of collaboration and professional growth The skills you ll bring include: 10+ years of sales and high ARR growth experience within a software or technology company preferably within cyber security or SAAS solution/SAAS platform with a strong understanding and experience of selling within a channel focused business 5+ years of Sales management experience with a proven track record in building and developing high performing, diverse and engaged teams to deliver phenomenal results in a matrix environment where cross-functional teamwork is key to success Proven success in pioneering evangelical sales within a traditional industry to drive market evolution and uncover emerging customer needs Direct SaaS sales background, with recurring subscription revenue models Proven ability to position multiple product and technology solutions to solve business problems; experience in the Security, Cloud, or IT ecosystem beneficial History of coaching and developing employees & leading through change A natural ability to build strong relationships to ensure growth by leveraging channel partners and the broader security community We know that the best ideas and solutions come from multi-dimensional teams. That s because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don t be shy - apply today. About Rapid7 At Rapid7, we are on a mission to create a secure digital world for our customers, our industry, and our communities. We do this by embracing tenacity, passion, and collaboration to challenge what s possible and drive extraordinary impact. Here, we re building a dynamic workplace where everyone can have the career experience of a lifetime. We challenge ourselves to grow to our full potential. We learn from our missteps and celebrate our victories. We come to work every day to push boundaries in cybersecurity and keep our 10,000 global customers ahead of whatever s next. Join us and bring your unique experiences and perspectives to tackle some of the world s biggest security challenges. #LI-MM10 Security and Compliance Rapid7 is committed to keeping customers secure. As a first line of defense, all employees are expected to uphold the highest standards of security and privacy, ensuring the protection of sensitive information and compliance with relevant regulations.

Rapid7 is a publicly traded Cybersecurity company headquartered in Boston, MA with 17 offices around the world. We are excited to be expanding our Global footprint into India and as we build out our Product & Engineering teams, we are looking for Platform Operation Engineers. As a Platform Operations Engineer II you will take ownership of the development of new features for your team, working with cutting edge technologies and owning this process end to end. You will bring a customer centric approach with a curiosity and passion for continuous learning. You will be provided with coaching and support to help you further develop your skills to reach your full potential. This is an exciting opportunity to be one of the first hires for Rapid7 in India supporting our growth strategy in a company culture that supports trying new approaches and continuous learning. About The Team Our Product and Engineering team works with our award-winning products to help us create a single experience to help customers assess risk, detect threats and automate their security programs at over 10,000 organizations. These teams use best-in-class technology, leading-edge research, and broad, strategic expertise to develop new products and features, and enhance existing features, in order to create value for customers across the world. The stakes for creating a safer digital world are greater than ever. At Rapid7 we believe it’s our responsibility to show up every day and give our best for our customers and the entire security community. Our global engineering teams are at the centre of this mission and are dedicated to building a complete suite of industry-leading products which provide a cohesive platform for our customers. Our range of solutions spans vulnerability management, detection, automation, cloud security, and penetration testing; in order to build these products our teams work with an array of technologies. Join our engineering team to help us build and innovate great products on our Insight platform using the latest technologies to make the world a safer digital space. About The Role The Platform Operations Engineer II is a part of our Product and Engineering team who are at the forefront of ensuring reliability, scalability and availability across our products so that our customers are safe from attacks and breaches. In this role you will be focussed ensuring our products are delivering a secure, available, reliable and scalable experience. You will be working on a high impact and cross-functional team, creating end-to-end security solutions that drive customer success.You will have the opportunity to further enhance your skills surrounded by a team of incredibly smart and experienced Engineers, whilst mentoring others. In This Role, You Will Develop and maintain internal automation that improves the efficiency, reliability and security of microservice operations and deployments Help teams deliver comprehensive test plans to identify software defects across functional, performance, usability, and regression testing areas Be involved in the creation, design and planning of upcoming testing strategies, operational improvements and decisions around tooling and frameworks relating to SRE/Operations Regularly monitor our applications/infrastructure and identify opportunities for improving efficiencies or MTTR The Skills You’ll Bring Include A minimum of 2 years experience in software development using java, python, go or other equivalent programming languages/frameworks or testing leveraging tooling such as Selenium, Cypress, Cucumber, Playwright A minimum of 1 year of working with observability tooling such as datadog or grafana Excited by technology, curious and eager to learn The attitude and ability to thrive in a high-growth, evolving environment Collaborative team player who has the ability to partner with others and drive toward solutions Strong creative problem solving skills Solid communicator with excellent written and verbal communications skills both within the team and cross functionally and strong attention to detail Passionate about putting the customer needs at the forefront of all decision making Excellent attention to detail We know that the best ideas and solutions come from multi-dimensional teams. That’s because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today. About Rapid7 At Rapid7, we are on a mission to create a secure digital world for our customers, our industry, and our communities. We do this by embracing tenacity, passion, and collaboration to challenge what’s possible and drive extraordinary impact. Here, we’re building a dynamic workplace where everyone can have the career experience of a lifetime. We challenge ourselves to grow to our full potential. We learn from our missteps and celebrate our victories. We come to work every day to push boundaries in cybersecurity and keep our 10,000 global customers ahead of whatever’s next. Join us and bring your unique experiences and perspectives to tackle some of the world’s biggest security challenges. Show more Show less

Rapid7 is a publicly traded Cybersecurity company headquartered in Boston, MA with 17 offices around the world. We are excited to be expanding our Global footprint into India and as we build out our Product & Engineering teams. As a Staff Platform Operations Engineer you will drive and propose strategies around complex and unique technical problems affecting the business needs, communicating standards and getting buy-in on solutions. By serving as an expert and owner in multiple areas of the codebase you will successfully deliver architecture/ execution of major components from conception to release. You understand the tradeoffs between technical, UX and product needs from interacting and negotiating with key stakeholders by leading to solutions that take all of these needs into account. You are passionate about the development of others by providing technical guidance and mentoring. In turn, you are looked up to for technical mentorship within the scrum team. This is an exciting opportunity to be one of the first hires for Rapid7 in India supporting our growth strategy in a company culture that supports trying new approaches and continuous learning. About The Team Our Product and Engineering team works with our award-winning products to help us create a single experience to help customers assess risk, detect threats and automate their security programs at over 10,000 organizations. These teams use best-in-class technology, leading-edge research, and broad, strategic expertise to develop new products and features, and enhance existing features, in order to create value for customers across the world. The stakes for creating a safer digital world are greater than ever. At Rapid7 we believe it’s our responsibility to show up every day and give our best for our customers and the entire security community. Our global engineering teams are at the centre of this mission and are dedicated to building a complete suite of industry-leading products which provide a cohesive platform for our customers. Our range of solutions spans vulnerability management, detection, automation, cloud security, and penetration testing; in order to build these products our teams work with an array of technologies. Join our engineering team to help us build and innovate great products on our Insight platform using the latest technologies to make the world a safer digital space. About The Role The Staff Platform Operations Engineer is a part of our Product and Engineering team who are at the forefront of ensuring reliability, scalability and availability across our products so that our customers are safe from attacks and breaches. In this role you will be focussed ensuring our products are delivering a secure, available, reliable and scalable experience. You will be working on a high impact and cross-functional team, creating end-to-end security solutions that drive customer success.You will have the opportunity to further enhance your skills surrounded by a team of incredibly smart and experienced Engineers, whilst mentoring others. In This Role, You Will Collaborate with multiple operations/SRE and product engineering teams and other key stakeholders to identify potential risks to availability/reliability . Establish patterns and standards around testing and operations to improve reliability, quality, and time-to-market of our suite of software solutions Design and establish methods for how teams should execute comprehensive test plans to identify software defects across functional, performance, usability, and regression testing areas Be involved in the creation, design and planning of upcoming testing strategies, operational improvements and decisions around tooling and frameworks relating to SRE/Operations Regularly monitor our applications/infrastructure and identify opportunities for improving efficiencies or MTTR Deeply understand our products and make high impact decisions to support our customers The Skills You’ll Bring Include A minimum of 8 years experience in software development using Java, terraform and Jenkins. Experience with Python, Go, ansible, spinnaker, or other equivalent programming languages would be advantageous Experience with vulnerability or code quality frameworks such as snyk or sonarqube A minimum of 2 years of working with observability tooling such as datadog or grafana Experience using Cloud infrastructure, ideally AWS Experience with testing frameworks such as Selenium, Cypress, Cucumber, Playwright would be advantageous Excited by technology, curious and eager to learn, with the ability to mentor more junior members of the team Customer focussed mindset, understanding customer needs, providing excellent service and focussed on delivering value The attitude and ability to thrive in a high-growth, evolving environment Collaborative team player who has the ability to partner with others and drive toward solutions Strong creative problem solving skills Solid communicator with excellent written and verbal communications skills both within the team and cross functionally and strong attention to detail Demonstrable experience of delivering complex solutions to customers Demonstrable experience of instigating continuous delivery and continuous integration patterns We know that the best ideas and solutions come from multi-dimensional teams. That’s because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today. About Rapid7 At Rapid7, we are on a mission to create a secure digital world for our customers, our industry, and our communities. We do this by embracing tenacity, passion, and collaboration to challenge what’s possible and drive extraordinary impact. Here, we’re building a dynamic workplace where everyone can have the career experience of a lifetime. We challenge ourselves to grow to our full potential. We learn from our missteps and celebrate our victories. We come to work every day to push boundaries in cybersecurity and keep our 10,000 global customers ahead of whatever’s next. Join us and bring your unique experiences and perspectives to tackle some of the world’s biggest security challenges. Show more Show less

Rapid7 is a publicly traded Cybersecurity company headquartered in Boston, MA with 17 offices around the world. We are excited to be expanding our Global footprint into India and as we build out our Product & Engineering teams, we are looking for Software Engineers. As a Senior Platform Operations Engineer you will work with your team to effectively ensure system reliability through automation and analysis to prevent issues before they occur. You are an innovative, self-motivated contributor who takes on research and proposes major new technologies within a product line. You will take initiative to identify and own solutions to problems, and you will partner with cross-functional teams owning requirements that take into account all parties’ needs. You will act as a resource by advising and mentoring junior engineers to continue to build the technical capabilities of our teams. This is an exciting opportunity to be one of the first hires for Rapid7 in India supporting our growth strategy in a company culture that supports trying new approaches and continuous learning. About The Team Our Product and Engineering team works with our award-winning products to help us create a single experience to help customers assess risk, detect threats and automate their security programs at over 10,000 organizations. These teams use best-in-class technology, leading-edge research, and broad, strategic expertise to develop new products and features, and enhance existing features, in order to create value for customers across the world. The stakes for creating a safer digital world are greater than ever. At Rapid7 we believe it’s our responsibility to show up every day and give our best for our customers and the entire security community. Our global engineering teams are at the centre of this mission and are dedicated to building a complete suite of industry-leading products which provide a cohesive platform for our customers. Our range of solutions spans vulnerability management, detection, automation, cloud security, and penetration testing; in order to build these products our teams work with an array of technologies. Join our engineering team to help us build and innovate great products on our Insight platform using the latest technologies to make the world a safer digital space. About The Role The Senior Platform Operations Engineer is a part of our Product and Engineering team who are at the forefront of ensuring reliability, scalability and availability across our products so that our customers are safe from attacks and breaches. In this role you will be focussed ensuring our products are delivering a secure, available, reliable and scalable experience. You will be working on a high impact and cross-functional team, creating end-to-end security solutions that drive customer success.You will have the opportunity to further enhance your skills surrounded by a team of incredibly smart and experienced Engineers, whilst mentoring others. In This Role, You Will Collaborate with your team and other key stakeholders to identify potential risks to availability/reliability Suggest patterns and standards around testing and operations to improve reliability, quality, and time-to-market of our suite of software solutions Be involved in the creation, design and planning of upcoming testing strategies, operational improvements and decisions around tooling and frameworks relating to SRE/Operations Regularly monitor our applications/infrastructure and identify opportunities for improving efficiencies or MTTR Understand our products and make decisions to support our customers The Skills You’ll Bring Include A minimum of 5 years experience in software development using Java, terraform and Jenkins. Experience with Python, Go, ansible, spinnaker, or other equivalent programming languages would be advantageous Experience with vulnerability or code quality frameworks such as snyk or sonarqube A minimum of 1 year of working with observability tooling such as datadog or grafana Experience using Cloud infrastructure, ideally AWS Experience with testing frameworks as Selenium, Cypress, Cucumber, Playwright would be advantageous Excited by technology, curious and eager to learn, with the ability to mentor more junior members of the team Customer focussed mindset, understanding customer needs, providing excellent service and focussed on delivering value The attitude and ability to thrive in a high-growth, evolving environment Collaborative team player who has the ability to partner with others and drive toward solutions Strong creative problem solving skills Solid communicator with excellent written and verbal communications skills both within the team and cross functionally and strong attention to detail Demonstrable experience of delivering complex solutions to customers Demonstrable experience of instigating continuous delivery and continuous integration patterns We know that the best ideas and solutions come from multi-dimensional teams. That’s because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today. About Rapid7 At Rapid7, we are on a mission to create a secure digital world for our customers, our industry, and our communities. We do this by embracing tenacity, passion, and collaboration to challenge what’s possible and drive extraordinary impact. Here, we’re building a dynamic workplace where everyone can have the career experience of a lifetime. We challenge ourselves to grow to our full potential. We learn from our missteps and celebrate our victories. We come to work every day to push boundaries in cybersecurity and keep our 10,000 global customers ahead of whatever’s next. Join us and bring your unique experiences and perspectives to tackle some of the world’s biggest security challenges. Show more Show less

Rapid7 is looking for a hands on, front line Sales Manager to lead a small team whilst also carrying a full individual quota and directly contributing to revenue growth. You will be responsible for managing the northern India territory with your team focussed on the West and Southern regions. You will own the full sales lifecycle — from generating initial interest to closing deals — while developing and executing a strategic go-to-market plan that includes both direct sales and channel partnerships. This is a great opportunity for someone who thrives on direct selling and is passionate about leading and developing others. You will play a pivotal role in driving Rapid7’s continued growth and expansion, shaping the future of our sales operations in the region. About The Team Rapid7 recently announced the expansion of our business in India with the opening of our first office and Secure Operations Centre (SOC) in Pune. The ambition is to grow this office to 200+ employees within the first 12 months of operation. Our Indian Sales organisation serves as a strategic partner for our customers, helping them achieve a more secure digital future. By leveraging the full value of our product portfolio our Sales teams create relevant solutions to meet our customers needs and keep them secure. Your team will be supported by Sales Engineers, Product Specialists, Product Managers and Customer Success teams, all with the collective goal of best serving our Indian customer base with best-in-class Cybersecurity solutions and services. About The Role You will report directly to the GM of APJ and collaborate closely with the APJ Leadership Team and key stakeholders to define and execute the regional Go-to-Market (GTM) strategy. Partnering with Marketing, Channel, and Customer Success teams, you will drive the successful execution of this strategy, balancing both individual contributor responsibilities and the leadership of the sales team across the Indian territories. As a Thought Leader and spokesperson, you will represent Rapid7 both internally and externally, engaging with the cybersecurity industry and partner community to drive our vision forward. In This Role, You Will Inspire and manage an existing team of remote Account Executives while continuing to build our Northern Region Territory Partner with the Go-to-Market leadership team as well as cross-functionally across other departments within Rapid7 to create the ultimate end-to-end customer experience Creatively source new prospects and thoughtfully position Rapid7's offerings to meet their needs Close large enterprise software deals leveraging internal and external partnerships Establish individual and team budgets, quotas, activity metrics, and forecasts to support company business objectives Identify and create development learning tracks with each member of the team Become a trusted advisor with prospects and customers, building credibility and trust, with the willingness to travel to meet with customers and partners across India Foster a positive environment of collaboration and professional growth The Skills You’ll Bring Include 10+ years of sales and high ARR growth experience within a software or technology company preferably within cyber security or SAAS solution/SAAS platform with a strong understanding and experience of selling within a channel focused business 5+ years of Sales management experience with a proven track record in building and developing high performing, diverse and engaged teams to deliver phenomenal results in a matrix environment where cross-functional teamwork is key to success Proven success in pioneering evangelical sales within a traditional industry to drive market evolution and uncover emerging customer needs Direct SaaS sales background, with recurring subscription revenue models Proven ability to position multiple product and technology solutions to solve business problems; experience in the Security, Cloud, or IT ecosystem beneficial History of coaching and developing employees & leading through change A natural ability to build strong relationships to ensure growth by leveraging channel partners and the broader security community We know that the best ideas and solutions come from multi-dimensional teams. That’s because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today. About Rapid7 At Rapid7, we are on a mission to create a secure digital world for our customers, our industry, and our communities. We do this by embracing tenacity, passion, and collaboration to challenge what’s possible and drive extraordinary impact. Here, we’re building a dynamic workplace where everyone can have the career experience of a lifetime. We challenge ourselves to grow to our full potential. We learn from our missteps and celebrate our victories. We come to work every day to push boundaries in cybersecurity and keep our 10,000 global customers ahead of whatever’s next. Join us and bring your unique experiences and perspectives to tackle some of the world’s biggest security challenges. #REMOTE Show more Show less

NetSuite Admin/Engineer About the Team Our Rapid7 Enterprise Application engineering team is a team full of dedicated engineers who are committed to achieving optimal results for Rapid7. They ensure this by analyzing and debugging production issues and recommending ways to maintain and improve the overall health and wellbeing of the application and its integrations which provides overall improvement for end users. About the Role In this role you will do the following : NetSuite Configuration & Administration: Manage and oversee the configuration of NetSuite modules, including Financials, Order Management, Inventory, CRM, and others. Implement and maintain workflows, saved searches, and custom fields to ensure proper data flow and functionality. Ensure user permissions, roles, and access controls are properly configured, maintaining system security and integrity. SuiteScript Development: Develop custom scripts using SuiteScript 1.0 and 2.0 to automate processes and customize workflows within NetSuite. Create user-event scripts, scheduled scripts, and client scripts to address business requirements. Debug, troubleshoot, and optimize custom scripts to ensure system performance and efficiency. Report Development: Design and develop custom reports and dashboards in NetSuite using SuiteAnalytics, Saved Searches, and other reporting tools. Work with stakeholders to understand reporting needs and deliver data-driven insights for decision-making. Ensure that reports are accurately generated, timely, and meet compliance standards. Integration Development: Oversee and manage the integration of NetSuite with third-party systems (e.g., CRM systems, product platforms and external financial systems). Develop, implement, and maintain integrations using REST and SOAP web services, SuiteTalk, and other integration tools. Collaborate with internal teams and external vendors to ensure smooth data exchange and integration between NetSuite and other platforms. Coupa Admin and Support Skills: Manage and maintain the Coupa platform to ensure smooth operation and optimal performance. Handle user management, system configuration, workflow optimization, and system integrations. Provide user support, troubleshoot issues, and collaborate with teams to enhance processes. Concur Admin and Support Skills: Manage and maintain the companys Concur travel and expense software platform. Oversee expense reporting, travel bookings, and ensure compliance with company policies. Ensure accurate, efficient, and seamless use of the Concur system across the organization. System Monitoring & Maintenance: Perform regular system audits to ensure data integrity, resolve issues, and maintain a high level of system performance. Troubleshoot system issues and implement necessary fixes to minimize downtime and user disruption. Stay updated on new NetSuite features, releases, and best practices. Collaboration & Documentation: Work closely with business analysts, project managers, and other teams to understand business needs and design effective NetSuite solutions. Maintain thorough documentation for all customizations, integrations, and system configurations for future reference and compliance purposes. Jira Integration and Task Management: Use Jira for managing tasks, tracking project progress, and collaborating on development sprints. Maintain accurate project documentation, ensuring all tickets and tasks are logged, updated, and resolved on time. Collaborate with cross-functional teams to track progress on NetSuite enhancements and bug fixes. SOX Controls & Change Management: Adhere to SOX controls to ensure compliance with financial reporting and auditing regulations within NetSuite. Follow all change management policies and procedures when implementing configurations, scripts, and integrations, ensuring all changes are properly documented, tested, and approved before deployment. Work closely with internal auditors and compliance teams to ensure the system meets all regulatory requirements and internal control standards. The skills you’ll bring include: NetSuite Certifications: NetSuite Administrator Certification, SuiteCloud Developer Certification, or equivalent certifications preferred. Experience: 3+ years of experience as a NetSuite Administrator or Engineer, with expertise in configuration, SuiteScript development, report creation, and integrations. Strong hands-on experience with SuiteScript 1.0 and 2.0, Saved Searches, and SuiteAnalytics. Experience with NetSuite integrations using SuiteTalk, REST/SOAP web services, and third-party systems. Solid understanding of NetSuite modules (Financials, Order Management, CRM) and their configurations. Experience in administration and support of Coupa and Concur is desirable Experience using Jira for task and project management in an Agile environment. Familiarity with SOX compliance requirements and change management procedures. Technical Skills: Proficiency in SuiteScript, SuiteTalk, Saved Searches, SuiteAnalytics, and other NetSuite tools. Strong SQL skills and experience with data manipulation. Experience with third-party integrations, data migration, and API connections. Soft Skills: Strong problem-solving skills with the ability to troubleshoot and resolve complex technical issues. Excellent communication skills, able to collaborate with both technical and non-technical stakeholders. Attention to detail and the ability to manage multiple projects simultaneously. Strong project management skills and the ability to deliver on time and within scope. Preferred Qualifications: Experience with NetSuite SuiteCloud development tools. Familiarity with NetSuite's SuiteBundler and SuiteApp deployment tools. Knowledge of JavaScript, HTML, or other web development technologies is a plus. Experience working in an Agile or Scrum development environment. Understanding of financial business processes (accounting, inventory, sales) and how they are integrated into NetSuite. Experience in a regulated environment with a strong focus on compliance (e.g., SOX, GDPR).

Rapid7 is a publicly traded Cybersecurity company headquartered in Boston, MA with 17 offices around the world. We are excited to be expanding our Global footprint into India and as we build out our Product & Engineering teams, we are looking for an experienced Platform Operations Engineering Manager. You will lead a team of software engineers, set the prioritization and direction for your team and be passionate about helping them grow and develop through mentorship and coaching. This is an exciting opportunity to be one of the first hires for Rapid7 in India supporting our growth strategy in a culture that supports trying new approaches and continuous learning. About The Team Our Product and Engineering team works with our award-winning products to help us create a single experience to help customers assess risk, detect threats and automate their security programs at over 10,000 organizations. These teams use best-in-class technology, leading-edge research, and broad, strategic expertise to develop new products and features, and enhance existing features, in order to create value for customers across the world. The stakes for creating a safer digital world are greater than ever. At Rapid7 we believe it’s our responsibility to show up every day and give our best for our customers and the entire security community. Our global engineering teams are at the centre of this mission and are dedicated to building a complete suite of industry-leading products which provide a cohesive platform for our customers. Our range of solutions spans vulnerability management, detection, automation, cloud security, and penetration testing; in order to build these products our teams work with an array of technologies including Java, Python, AWS and Go, just to name a few. Join our engineering team to help us build and innovate great products on our Insight platform using the latest technologies to make the world a safer digital space. About The Role As a Platform Operations Engineering Manager you will be responsible for managing the day-to-day operations. First and foremost, you will coach and grow the individuals on your team so they feel supported and engaged. You will also be responsible for keeping track of the projects the teams are working on, facilitating cross-team discussions when necessary and deciding on the future direction of the team (what projects they will focus on next). You will collaborate with UX, Product and other development teams to deliver best-in-class solutions for our customers. In This Role, You Will Directly manage a team of Platform Operations Engineers by coaching and growing their skills, identifying growth areas, setting expectations and providing feedback Manage projects and socialize progress across engineering teams and leadership Keep a keen eye on quality, and continue to drive improvements to standardization, testing, monitoring and alerting Work closely with other managers and teams across the different product pillars to align efforts and initiatives Kickstart new ideas, build proof of concepts and jumpstart newly funded projects The Skills You’ll Bring Include 10+ years of experience in software engineering, with at least 3+ years of experience in a hands-on managerial role Previous experience in managing engaged and high performing software engineering teams with a track record in developing and mentoring software engineers at all levels A demonstrable passion for all things software engineering with a solid understanding of the software development lifecycle Strong design and problem-solving skills with a focus on quality, security, and performance. Experience working with remote teams and individuals while ensuring agility and velocity. Background in optimizing platform operations or experience driving standardization initiatives Ability to communicate and articulate crisply at all levels from executive staff to engineers. A customer centric approach with the ability to drive that throughout your teams, understanding the customers needs and drivers and putting the customer at the forefront of all decision making Capable of managing through high-intensity situations when they arise Experience With The Following Would Be Advantageous Exposure to/experience with testing frameworks, observability tooling and cloud infrastructure Demonstrated track record of hiring strong engineers We know that the best ideas and solutions come from multi-dimensional teams. Teams reflecting a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today. About Rapid7 At Rapid7, we are on a mission to create a secure digital world for our customers, our industry, and our communities. We do this by embracing tenacity, passion, and collaboration to challenge what’s possible and drive extraordinary impact. Here, we’re building a dynamic workplace where everyone can have the career experience of a lifetime. We challenge ourselves to grow to our full potential. We learn from our missteps and celebrate our victories. We come to work every day to push boundaries in cybersecurity and keep our 10,000 global customers ahead of whatever’s next. Join us and bring your unique experiences and perspectives to tackle some of the world’s biggest security challenges. Show more Show less

Rapid7 is a publicly traded Cybersecurity company headquartered in Boston, MA with 17 offices around the world. We are excited to be expanding our Global footprint into India and as we build out our internal Application Engineering team we are looking for Salesforce Engineers. As a Salesforce Administrator/Engineer you will work alongside global team members to deliver best-in-class Salesforce solutions to meet business needs and optimize user experiences. You will have hands-on experience with Sales Cloud, Service Cloud, Experience Cloud, and CPQ, and you will be proficient in both declarative configurations and advanced Apex coding. You will be provided with coaching and support to help you further develop your skills to reach your full potential. This is an exciting opportunity to be one of the first hires for Rapid7 in India supporting our growth strategy in a culture that supports trying new approaches and continuous learning . About The Team Our Rapid7 Enterprise Application engineering team is a team full of dedicated engineers who are committed to achieving optimal results for Rapid7. They ensure this by analyzing and debugging production issues and recommending ways to maintain and improve the overall health and wellbeing of the application and its integrations which provides overall improvement for end users. About The Role As a Salesforce Engineer you will be designing and developing Salesforce solutions on Sales and Service cloud while partnering with other Salesforce team members, other application owners, different members within the IT organization and business stakeholders. We are looking for a Salesforce Administrator/Engineer who has hands-on experience with Sales Cloud, Service Cloud, Experience Cloud, and CPQ. The ideal candidate will be proficient in both declarative configurations and advanced Apex coding. Additionally, experience with Jira for task management and Gearset for deployment and release management will be a significant advantage. As part of the offshore team, you will work alongside global team members to deliver best-in-class Salesforce solutions to meet business needs and optimize user experiences. Key Responsibilities Salesforce Administration: Manage and configure Salesforce environments, including Sales Cloud, Service Cloud, and Experience Cloud. Monitor system health, user permissions, profiles, workflows, and security settings. Implement and maintain changes in Salesforce using declarative tools (Process Builder, Flow, Validation Rules, etc.). Apex Development: Write and maintain Apex classes, triggers, Visualforce pages, and Lightning Web Components (LWC). Work with senior developers and architects to design scalable solutions that meet business requirements. Debug, troubleshoot, and optimize Apex code and other components to ensure performance and stability. Unit Testing: Develop and maintain unit tests for all custom Apex code, ensuring test coverage meets Salesforce best practices and organizational standards. Conduct comprehensive testing of code changes to ensure proper functionality and performance while striving for zero defects Use testing frameworks and methodologies to validate custom code and prevent regressions. Collaborate with the Quality Assurance team to identify test cases and optimize test performance. CPQ (Configure, Price, Quote): Configure and manage Salesforce CPQ features, including price books, quote templates, products, and pricing rules. Troubleshoot CPQ-related issues and provide support to users to streamline the quoting process. Collaboration and Support: Support the implementation of new Salesforce features, updates, and upgrades. Collaborate with business analysts and other team members to gather requirements and deliver solutions. Maintain documentation for custom configurations, workflows, code, and other technical solutions. Release Management: Utilize Gearset for deployment and release management to streamline Salesforce code and configuration deployments across multiple environments. Ensure smooth and error-free releases through automated validation, monitoring, and rollback strategies. Collaborate with the release team to plan, execute, and document the deployment processes. Jira Integration and Task Management: Use Jira for managing tasks, tracking project progress, and collaborating on development sprints. Maintain accurate project documentation, ensuring all tickets and tasks are logged, updated, and resolved on time. Collaborate with cross-functional teams to track progress on Salesforce enhancements and bug fixes. SOX Controls & Change Management: Adhere to SOX controls to ensure compliance with IT controls and auditing regulations within Salesforce. Follow all change management policies and procedures when implementing configurations, scripts, and integrations, ensuring all changes are properly documented, tested, and approved before deployment. Work closely with internal auditors and compliance teams to ensure the system meets all regulatory requirements and internal control standards. Required Skills And Experience Salesforce Certifications: Salesforce Administrator (ADM 201), Salesforce Advanced Administrator (ADM 211), or Salesforce Platform Developer I and II certifications are a plus. Experience: 3+ years of hands-on experience with Salesforce Sales Cloud, Service Cloud, Experience Cloud, and CPQ. Strong proficiency in Apex programming, Visualforce, Lightning Web Components (LWC), and declarative configuration (Process Builder, Flow, etc.). Experience with Salesforce integration techniques, APIs, and external systems. Familiarity with Agile methodologies and ability to work in an offshore setup. Experience using Jira for task and project management in an Agile environment. Hands-on experience with Gearset for deployment and release management in Salesforce. Technical Skills: Apex, Visualforce, Lightning Web Components (LWC), SOQL, SOSL. Knowledge of Salesforce CPQ and pricing rule configuration. Strong unit testing skills, including the ability to write efficient, scalable tests for custom Apex code. Experience with Git and version control practices. Soft Skills: Strong analytical and problem-solving skills. Excellent communication skills, able to work remotely with a global team. Strong attention to detail and ability to manage multiple tasks concurrently. Preferred Qualifications Experience working with global teams, especially within an Agile framework. Knowledge of Salesforce integrations (REST, SOAP APIs) and third-party tool integrations. Experience with Salesforce Data Loader, Change Sets, and Salesforce DX. - MD1 Show more Show less

About Rapid7 Rapid7 is creating a more secure digital future for all by helping organizations strengthen their security programs in the face of accelerating digital transformation. Our portfolio of best-in-class solutions empowers security professionals to manage risk and eliminate threats across the entire threat landscape from apps to the cloud to traditional infrastructure to the dark web. We foster open source communities and cutting-edge research–using these insights to optimize our products and arm the global security community with the latest in attacker methods. Trusted by more than 10,000 customers worldwide, our industry-leading solutions and services help businesses stay ahead of attackers, ahead of the competition, and future-ready for what’s next. About The Team Our Rapid7 Enterprise Application engineering team is a team full of dedicated engineers who are committed to achieving optimal results for Rapid7. They ensure this by analyzing and debugging production issues and recommending ways to maintain and improve the overall health and wellbeing of the application and its integrations which provides overall improvement for end users. Position Summary We are looking for a talented and results-driven Integration and Automation Engineer to join our Enterprise Applications team. This role focuses on designing, developing, and maintaining integrations and automation solutions using Workato. The ideal candidate will work closely with Business Systems Analysts to understand requirements, collaborate cross-functionally with other engineers, and partner with Quality Assurance Engineers to ensure that integrations are thoroughly tested and meet business needs. The engineer will also be responsible for unit testing their work and ensuring proper documentation throughout the development process. Additionally, this role will involve working within Jira and Confluence for task tracking, documentation and collaboration with various teams. Key Responsibilities Integration Development: Design, develop, and maintain integrations between various enterprise systems (Salesforce, NetSuite, Workato, Data Warehouse, etc.) to ensure seamless data flow and process automation. Automation Solutions: Build and implement automation workflows using Workato to streamline business processes, reduce manual tasks, and improve system efficiencies. Collaboration with Cross-functional Teams: Work closely with engineers from different disciplines within the Enterprise Applications team to design robust integration solutions that align with technical and business requirements. Requirement Gathering: Partner with Business Systems Analysts to understand business requirements, identify opportunities for automation, and ensure that the designed integrations meet the needs of the organization. Unit Testing & Debugging: Perform unit testing for all integration and automation work. Ensure that all code is tested thoroughly and debugged to meet quality standards before deployment. Collaboration with QA Engineers: Work alongside Quality Assurance Engineers to ensure that integrations and automation workflows are adequately tested, defects are resolved quickly, and solutions meet functional and non-functional requirements. Jira Task Management: Use Jira to manage and track tasks, user stories, and bugs related to integrations and automation workflows. Participate in sprint planning, daily stand-ups, sprint reviews, and retrospectives to ensure smooth project execution and delivery. Documentation: Create and maintain comprehensive documentation for all integrations, automation processes, and workflows. Ensure that all technical details, configurations, and test results are properly documented for reference. Support & Troubleshooting: Provide ongoing support for deployed integrations, troubleshoot issues as they arise, and work to resolve integration and automation challenges promptly. Process Improvement: Contribute to continuous improvement initiatives by identifying and recommending ways to enhance automation processes, increase efficiency, and reduce errors in integration workflows. Key Requirements Experience: 5+ years of experience in integrations and automation development, with a strong focus on Workato & UI Path. Hands-on experience building and maintaining integrations between enterprise applications, such as Salesforce, NetSuite, and other systems. Proven experience in working within cross-functional teams, including collaboration with Business Systems Analysts and QA Engineers. Technical Skills: Strong expertise in using Workato for integrations and automation. Solid understanding of API integrations, RESTful services, and data formats (e.g., JSON, XML). Proficiency in unit testing, debugging, and troubleshooting integration workflows. Experience with version control systems such as Git. Familiarity with other integration tools and platforms is a plus. Jira Experience: Comfortable using Jira for task tracking, managing sprints, and collaborating with cross-functional teams. Ability to create, update, and manage user stories, tasks, and bugs in Jira, ensuring smooth communication across teams. Communication Skills: Ability to communicate technical concepts to non-technical stakeholders clearly. Strong collaboration skills to work effectively with business teams, engineers, and QA professionals. Problem-Solving: Strong analytical skills to identify issues, debug problems, and implement effective solutions in integration and automation processes. Documentation: Ability to create clear, concise, and organized technical documentation for integrations, workflows, and processes. Education: A degree in Computer Science, Information Technology, or a related field is preferred. Preferred Qualifications Familiarity with Agile development methodologies and tools (e.g., Jira). Experience with cloud-based platforms (e.g., AWS, Azure) and their integration capabilities. Experience working with other integration or automation platforms like Zapier, MuleSoft, or Boomi. Show more Show less

Job Title: Senior Manager, India Country Finance Manager Location: Pune, India (Hybrid) Department: India Finance Reports to: India Country Manager Position Overview We are seeking a Country Finance Manager to lead our finance function in Pune, India. The successful candidate will possess a robust combination of accounting and finance expertise, leadership acumen, and regional business insight, and must demonstrate high motivation, a hands-on approach, and results orientation. This position reports to our India General Manager, with dotted line reporting back to finance functional leaders based in Boston, MA. Ideal candidates will have managerial experience within a global publicly traded company and demonstrate collaborative skills, thriving in a fast-paced, dynamic, and cooperative environment while effectively managing multiple tasks. Responsibilities Management of monthly, quarterly and annual financial statement close process and preparation and review of financial statements compliant with Indian Accounting Standards (Ind AS) and US Generally Accepted Accounting Principles (US GAAP). Ensure adherence to local regulations and reporting mandates. Supervision of daily accounting and finance operations, including accounts payable and general ledger, financial planning & analysis in support of our India Country Manager, as well as treasury and tax support of the entity. Ensure compliance with all Indian tax and finance regulations, including GST, TDS and SOFTEX, as well as statutory reporting and tax return deadlines. Demonstrate understanding of the regional business environment and its impact on financial operations. Directly support local business leadership in order to support financial objectives. Maintain and enhance internal controls to meet Sarbanes-Oxley (SOX) requirements and coordinate with internal and external audit teams as necessary. Analyze financial data and provide analytical insights to facilitate management decision-making. Identify and implement process enhancements to improve efficiency and accuracy. Establish and maintain relationships with key stakeholders. Support with transfer pricing, including participating in any local transfer pricing audits Support internally developed software capitalization process, collaborating with engineering and product development teams. Qualifications Bachelor’s or Master’s degree in Accounting or Finance. Professional accounting certification (e.g., CA, CPA, ACCA). 8+ years of experience in finance or accounting. Comprehensive knowledge of Ind AS and US GAAP. Experience with SOX compliance. Proficiency in ERP systems and Excel, NetSuite experience preferred. Exceptional analytical and problem-solving abilities. Strong communication and interpersonal skills. Experience within a multinational organization is a plus. About Rapid7 At Rapid7, our mission is to cultivate a secure digital environment for our clients, our industry, and our communities. We achieve this by fostering tenacity, passion, and collaboration to exceed expectations and deliver significant impact. We are committed to developing a vibrant workplace where individuals can pursue fulfilling career trajectories. We encourage personal and professional growth to reach our fullest potential. We learn from challenges and celebrate accomplishments. Our daily objective is to advance cybersecurity and ensure our global clientele of over 11,000 remains ahead of emerging threats. We invite you to join us and contribute your unique skills and insights to address significant global security challenges. Show more Show less

Staff AI Engineer MLOps About The Team The AI Center of Excellence team includes Data Scientists and AI Engineers that work together to conduct research, build prototypes, design features and build production AI components and systems. Our mission is to leverage the best available technology to protect our customers' attack surfaces. We partner closely with Detection and Response teams, including our MDR service, to leverage AI/ML for enhanced customer security and threat detection. We operate with a creative, iterative approach, building on 20+ years of threat analysis and a growing patent portfolio. We foster a collaborative environment, sharing knowledge, developing internal learning, and encouraging research publication. If you’re passionate about AI and want to make a major impact in a fast-paced, innovative environment, this is your opportunity. The Technologies We Use Include AWS for hosting our research environments, data, and features (i.e. Sagemaker, Bedrock) EKS to deploy applications Terraform to manage infrastructure Python for analysis and modeling, taking advantage of numpy and pandas for data wrangling. Jupyter notebooks (locally and remotely hosted) as a computational environment Sci-kit learn for building machine learning models Anomaly detection methods to make sense of unlabeled data About The Role Rapid7 is seeking a Staff AI Engineer to join our team as we expand and evolve our growing AI and MLOps efforts. You should have a strong foundation in software engineering, and MLOps and DevOps systems and tools. Further, you’ll have a demonstrated track record of taking models created in the AI R&D process to production with repeatable deployment, monitoring and observability patterns. In this intersectional role, you will combine your expertise in AI/ML deployments, cloud systems and software engineering to enhance our product offerings and streamline our platform's functionalities. In This Role, You Will Design and build ML production systems, including project scoping, data requirements, modeling strategies, and deployment Develop and maintain data pipelines, manage the data lifecycle, and ensure data quality and consistency throughout Assure robust implementation of ML guardrails and manage all aspects of service monitoring Develop and deploy accessible endpoints, including web applications and REST APIs, while maintaining steadfast data privacy and adherence to security best practices and regulations Share expertise and knowledge consistently with internal and external stakeholders, nurturing a collaborative environment and fostering the development of junior engineers Embrace agile development practices, valuing constant iteration, improvement, and effective problem-solving in complex and ambiguous scenarios The Skills You’ll Bring Include 8-12 years experience as a Software Engineer, with at least 3 years focused on gaining expertise in ML deployment (especially in AWS) Solid technical experience in the following is required: Software engineering: developing APIs with Flask or FastAPI, paired with strong Python knowledge DevOps and MLOps: Designing and integrating scalable AI/ML systems into production environments, CI/CD tooling, Docker, Kubernetes, cloud AI resource utilization and management Pipelines, monitoring, and observability: Data pre-processing and feature engineering, model monitoring and evaluation A growth mindset - welcoming the challenge of tackling complex problems with a bias for action Strong written and verbal communication skills - able to effectively communicate technical concepts to diverse audiences and creating clear documentation of system architectures and implementation details Proven ability to collaborate effectively across engineering, data science, product, and other teams to drive successful MLOps initiatives and ensure alignment on goals and deliverables. Experience With The Following Would Be Advantageous Experience with Java programming Experience in the security industry AI and ML models, understanding their operational frameworks and limitations Familiarity with resources that enable data scientists to fine tune and experiment with LLMs Knowledge of or experience with model risk management strategies, including model registries, concept/covariate drift monitoring, and hyperparameter tuning We know that the best ideas and solutions come from multi-dimensional teams. That’s because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today. About Rapid7 At Rapid7, we are on a mission to create a secure digital world for our customers, our industry, and our communities. We do this by embracing tenacity, passion, and collaboration to challenge what’s possible and drive extraordinary impact. Here, we’re building a dynamic workplace where everyone can have the career experience of a lifetime. We challenge ourselves to grow to our full potential. We learn from our missteps and celebrate our victories. We come to work every day to push boundaries in cybersecurity and keep our 10,000 global customers ahead of whatever’s next. Join us and bring your unique experiences and perspectives to tackle some of the world’s biggest security challenges. Show more Show less

Rapid7 is looking for Senior Manager, India Country Finance Manager to join our dynamic team and embark on a rewarding career journey Analysis for the current business practice Find out the different operational strategies Work on developing the current operational strategy applied to the company with the most recent technology Coordinate with the operations manager to take the required steps after brainstorming and research Optimize the operations in the company Put the suitable operational strategy to fit with the companys culture Implement the operational strategy in the different departments of the company Supervise the strategy, and make sure that all the employees respect this strategy Work regularly in improving the companys operations performance Also, the deputy operations manager works in certain cases in touch with the clients to make sure that they receive the required service with the highest quality In Customer service company, the deputy operations manager works with his team to make the clients satisfied by offering to his team the required training and courses to be able to communicate correctly with the customers Follow up with the running project daily in order to make sure that they follow the right operation process Check the logistics operations Monitor t Show to the employees the company strategies and regulations in order to maintain the operation process Solve all the different problems that could face the operations, to ensure the operational strategy Issue a weekly, and monthly report for the operations manager to see all the updates realized on

About Rapid7 Rapid7 is creating a more secure digital future for all by helping organisations strengthen their security programs in the face of accelerating digital transformation. Our portfolio of best-in-class solutions empowers security professionals to manage risk and eliminate threats across the entire threat landscape from apps to the cloud to traditional infrastructure to the dark web. We foster open source communities and cutting-edge research–using these insights to optimize our products and arm the global security community with the latest in attacker methods. Trusted by more than 10,000 customers worldwide, our industry-leading solutions and services help businesses stay ahead of attackers, ahead of the competition, and future-ready for what’s next. About the Team Our Rapid7 Enterprise Application engineering team is a team full of dedicated engineers who are committed to achieving optimal results for Rapid7. They ensure this by analyzing and debugging production issues and recommending ways to maintain and improve the overall health and wellbeing of the application and its integrations which provides overall improvement for end users. Position Summary: We are looking for a talented and results-driven Integration and Automation Engineer to join our Enterprise Applications team. This role focuses on designing, developing, and maintaining integrations and automation solutions using Workato. The ideal candidate will work closely with Business Systems Analysts to understand requirements, collaborate cross-functionally with other engineers, and partner with Quality Assurance Engineers to ensure that integrations are thoroughly tested and meet business needs. The engineer will also be responsible for unit testing their work and ensuring proper documentation throughout the development process. Additionally, this role will involve working within Jira and Confluence for task tracking, documentation and collaboration with various teams. Key Responsibilities: Integration Development: Design, develop, and maintain integrations between various enterprise systems (Salesforce, NetSuite, Workato, Data Warehouse, etc.) to ensure seamless data flow and process automation. Automation Solutions: Build and implement automation workflows using Workato to streamline business processes, reduce manual tasks, and improve system efficiencies. Collaboration with Cross-functional Teams: Work closely with engineers from different disciplines within the Enterprise Applications team to design robust integration solutions that align with technical and business requirements. Requirement Gathering: Partner with Business Systems Analysts to understand business requirements, identify opportunities for automation, and ensure that the designed integrations meet the needs of the organization. Unit Testing & Debugging: Perform unit testing for all integration and automation work. Ensure that all code is tested thoroughly and debugged to meet quality standards before deployment. Collaboration with QA Engineers: Work alongside Quality Assurance Engineers to ensure that integrations and automation workflows are adequately tested, defects are resolved quickly, and solutions meet functional and non-functional requirements. Jira Task Management: Use Jira to manage and track tasks, user stories, and bugs related to integrations and automation workflows. Participate in sprint planning, daily stand-ups, sprint reviews, and retrospectives to ensure smooth project execution and delivery. Documentation: Create and maintain comprehensive documentation for all integrations, automation processes, and workflows. Ensure that all technical details, configurations, and test results are properly documented for reference. Support & Troubleshooting: Provide ongoing support for deployed integrations, troubleshoot issues as they arise, and work to resolve integration and automation challenges promptly. Process Improvement: Contribute to continuous improvement initiatives by identifying and recommending ways to enhance automation processes, increase efficiency, and reduce errors in integration workflows. Key Requirements: Experience: 2+ years of experience in integrations and automation development, with a strong focus on Workato Hands-on experience building and maintaining integrations between enterprise applications, such as Salesforce, NetSuite, and other systems. Proven experience in working within cross-functional teams, including collaboration with Business Systems Analysts and QA Engineers. Technical Skills: Strong expertise in using Workato for integrations and automation. Solid understanding of API integrations, RESTful services, and data formats (e.g., JSON, XML). Proficiency in unit testing, debugging, and troubleshooting integration workflows. Experience with version control systems such as Git. Familiarity with other integration tools and platforms is a plus. Jira Experience: Comfortable using Jira for task tracking, managing sprints, and collaborating with cross-functional teams. Ability to create, update, and manage user stories, tasks, and bugs in Jira, ensuring smooth communication across teams. Communication Skills: Ability to communicate technical concepts to non-technical stakeholders clearly. Strong collaboration skills to work effectively with business teams, engineers, and QA professionals. Problem-Solving: Strong analytical skills to identify issues, debug problems, and implement effective solutions in integration and automation processes. Documentation: Ability to create clear, concise, and organised technical documentation for integrations, workflows, and processes. Education: A degree in Computer Science, Information Technology, or a related field is preferred. Nice to Have Qualifications: Familiarity with Agile development methodologies and tools (e.g., Jira). Experience with cloud-based platforms (e.g., AWS, GCP) and their integration capabilities. Security and Compliance Rapid7 is committed to keeping customers secure. As a first line of defense, all employees are expected to uphold the highest standards of security and privacy, ensuring the protection of sensitive information and compliance with relevant regulations. #LI-MD1

About Rapid7 Rapid7 is creating a more secure digital future for all by helping organisations strengthen their security programs in the face of accelerating digital transformation. Our portfolio of best-in-class solutions empowers security professionals to manage risk and eliminate threats across the entire threat landscape from apps to the cloud to traditional infrastructure to the dark web. We foster open source communities and cutting-edge research–using these insights to optimize our products and arm the global security community with the latest in attacker methods. Trusted by more than 10,000 customers worldwide, our industry-leading solutions and services help businesses stay ahead of attackers, ahead of the competition, and future-ready for what’s next. About The Team Our Rapid7 Enterprise Application engineering team is a team full of dedicated engineers who are committed to achieving optimal results for Rapid7. They ensure this by analyzing and debugging production issues and recommending ways to maintain and improve the overall health and wellbeing of the application and its integrations which provides overall improvement for end users. Position Summary We are looking for a talented and results-driven Integration and Automation Engineer to join our Enterprise Applications team. This role focuses on designing, developing, and maintaining integrations and automation solutions using Workato. The ideal candidate will work closely with Business Systems Analysts to understand requirements, collaborate cross-functionally with other engineers, and partner with Quality Assurance Engineers to ensure that integrations are thoroughly tested and meet business needs. The engineer will also be responsible for unit testing their work and ensuring proper documentation throughout the development process. Additionally, this role will involve working within Jira and Confluence for task tracking, documentation and collaboration with various teams. Key Responsibilities Integration Development: Design, develop, and maintain integrations between various enterprise systems (Salesforce, NetSuite, Workato, Data Warehouse, etc.) to ensure seamless data flow and process automation. Automation Solutions: Build and implement automation workflows using Workato to streamline business processes, reduce manual tasks, and improve system efficiencies. Collaboration with Cross-functional Teams: Work closely with engineers from different disciplines within the Enterprise Applications team to design robust integration solutions that align with technical and business requirements. Requirement Gathering: Partner with Business Systems Analysts to understand business requirements, identify opportunities for automation, and ensure that the designed integrations meet the needs of the organization. Unit Testing & Debugging: Perform unit testing for all integration and automation work. Ensure that all code is tested thoroughly and debugged to meet quality standards before deployment. Collaboration with QA Engineers: Work alongside Quality Assurance Engineers to ensure that integrations and automation workflows are adequately tested, defects are resolved quickly, and solutions meet functional and non-functional requirements. Jira Task Management: Use Jira to manage and track tasks, user stories, and bugs related to integrations and automation workflows. Participate in sprint planning, daily stand-ups, sprint reviews, and retrospectives to ensure smooth project execution and delivery. Documentation: Create and maintain comprehensive documentation for all integrations, automation processes, and workflows. Ensure that all technical details, configurations, and test results are properly documented for reference. Support & Troubleshooting: Provide ongoing support for deployed integrations, troubleshoot issues as they arise, and work to resolve integration and automation challenges promptly. Process Improvement: Contribute to continuous improvement initiatives by identifying and recommending ways to enhance automation processes, increase efficiency, and reduce errors in integration workflows. Key Requirements Experience: 2+ years of experience in integrations and automation development, with a strong focus on Workato Hands-on experience building and maintaining integrations between enterprise applications, such as Salesforce, NetSuite, and other systems. Proven experience in working within cross-functional teams, including collaboration with Business Systems Analysts and QA Engineers. Technical Skills: Strong expertise in using Workato for integrations and automation. Solid understanding of API integrations, RESTful services, and data formats (e.g., JSON, XML). Proficiency in unit testing, debugging, and troubleshooting integration workflows. Experience with version control systems such as Git. Familiarity with other integration tools and platforms is a plus. Jira Experience: Comfortable using Jira for task tracking, managing sprints, and collaborating with cross-functional teams. Ability to create, update, and manage user stories, tasks, and bugs in Jira, ensuring smooth communication across teams. Communication Skills: Ability to communicate technical concepts to non-technical stakeholders clearly. Strong collaboration skills to work effectively with business teams, engineers, and QA professionals. Problem-Solving: Strong analytical skills to identify issues, debug problems, and implement effective solutions in integration and automation processes. Documentation: Ability to create clear, concise, and organised technical documentation for integrations, workflows, and processes. Education: A degree in Computer Science, Information Technology, or a related field is preferred. Nice To Have Qualifications Familiarity with Agile development methodologies and tools (e.g., Jira). Experience with cloud-based platforms (e.g., AWS, GCP) and their integration capabilities. Security and Compliance Rapid7 is committed to keeping customers secure. As a first line of defense, all employees are expected to uphold the highest standards of security and privacy, ensuring the protection of sensitive information and compliance with relevant regulations. Show more Show less

Job Title: Staff AI Engineer - MLOps Company: Rapid7 Team: AI Center of Excellence Team Overview: Cross-functional team of Data Scientists and AI Engineers Mission: Leverage AI/ML to protect customer attack surfaces Partners with Detection and Response teams, including MDR Encourages creativity, collaboration, and research publication Uses 20+ years of threat analysis and growing patent portfolio Tech Stack: Cloud/Infra: AWS (SageMaker, Bedrock), EKS, Terraform Languages/Tools: Python, Jupyter, NumPy, Pandas, Scikit-learn ML Focus: Anomaly detection, unlabeled data Role Summary: Build and deploy ML production systems Manage end-to-end data pipelines and ensure data quality Implement ML guardrails and robust monitoring Deploy web apps and REST APIs with strong data security Share knowledge, mentor engineers, collaborate cross-functionally Embrace agile, iterative development Requirements: 8–12 years in Software Engineering (3+ in ML deployment on AWS) Strong in Python, Flask/FastAPI, API development Skilled in CI/CD, Docker, Kubernetes, MLOps, cloud AI tools Experience in data pre-processing, feature engineering, model monitoring Strong communication and documentation skills Collaborative mindset, growth-oriented problem-solving Preferred Qualifications: Experience with Java Background in the security industry Familiarity with AI/ML model operations, LLM experimentation Knowledge of model risk management (drift monitoring, hyperparameter tuning, registries) About Rapid7: Rapid7 is committed to securing the digital world through passion, collaboration, and innovation. With over 10,000 customers globally, it offers a dynamic, growth-focused workplace and tackles major cybersecurity challenges with diverse teams and a mission-driven approach. 4o Show more Show less

Shift pattern: 12pm - 9pm Rapid7 is a publicly traded Cybersecurity company headquartered in Boston, MA with 17 offices around the world. We are expanding our Global footprint into India and as a result of this expansion, we are looking for a Manager of Technical Support Engineering to join us to lead/develop a team of skilled engineers, enhance our operational processes, and elevate our customer experience. This is an exciting opportunity to be one of our first few hires in India! About The Role The Manager of Technical Support Engineering will ensure high service performance while fostering a culture of technical and service excellence. This leader will emphasize collaboration, hire team members with a strong sense of initiative, and instill pride in issue resolution while driving continuous improvement. Over time, they will become a trusted voice in the Global Support organization, enhancing processes, people, and tools to improve customer experience and reduce support burden. In This Role, You Will Lead and coach a team of highly skilled technical support engineers to successfully resolve and prevent customer challenges Measure and manage the team to Rapid7’s customer and business goals, and work with the Global Support Leadership team to refine metrics and goals Develop Global Support team members via active coaching, performance management, and building career development plans Work with members of Rapid7’s Engineering & Products teams to identify opportunities to improve product supportability and the customer experience Partner with Customer Success Management, Sales Management, and other teams to drive successful and fast resolution to escalations via our OneEscalation process, along with resolving proactive escalations identified via AI. Collaborate with other members of the Global Support team to build sustainable, frictionless, and consistent global processes to meet customer needs Understanding the importance of team culture and helping to build a team with a “can do” attitude The Skills You’ll Bring Include 10+ years of technical experience and 5+ years of management experience in a technical customer support environment, including with demonstrable leadership progression in role Experience with software support within SaaS environments, with security experience preferred Demonstrated experience delivering Western service models with local talent. Demonstrated success leading small to medium sized teams to achieve and exceed operational goals Experience communicating highly technical concepts to a non-technical audience Experience working cross-functionally, learning and developing meaningful internal relationships to drive customer success Ability to build and maintain meaningful customer relationships in the pursuit of driving impeccable customer satisfaction Experience in managing cases and workload in Salesforce Service Cloud. We know that the best ideas and solutions come from multi-dimensional teams. Teams reflecting a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today. About Rapid7 At Rapid7, we are on a mission to create a secure digital world for our customers, our industry, and our communities. We do this by embracing tenacity, passion, and collaboration to challenge what’s possible and drive extraordinary impact. Here, we’re building a dynamic workplace where everyone can have the career experience of a lifetime. We challenge ourselves to grow to our full potential. We learn from our missteps and celebrate our victories. We come to work every day to push boundaries in cybersecurity and keep our 11,000+ global customers ahead of whatever’s next. Join us and bring your unique experiences and perspectives to tackle some of the world’s biggest security challenges. Show more Show less

Data Engineer, Data Engineering & Analytics Location: India Department: IT About Company Rapid7 is seeking a Data Engineer, Data Engineering & Analytics to join a high-performing data engineering and reporting team. This role is responsible for participating in the management of a robust Snowflake infrastructure, data modeling in a modern tech stack, and optimizing the company’s Tableau reporting suite, ensuring that all business units have access to timely, accurate, and actionable data. This is a critical position that will help to develop and maintain the data strategy, architecture, and analytics capabilities at Rapid7, driving insights that enable business growth. The ideal candidate will have experience in data engineering, analytics, and business intelligence, with equal amounts of business and technical acumen. About Role Implement data modeling best practices to enhance data accessibility and reporting capabilities. Ensure data integrity, security, and compliance with industry standards and regulations. Document plans and results in user-stories, issues, PRs, the team’s handbook - following the tradition of documentation first! Implement the Corp Data philosophy in everything you do. Craft code that meets our internal standards for style, maintainability, and best practices for a high-scale database environment. Maintain and advocate for these standards through code review. Collaborate with IT and DevOps teams to optimize cloud infrastructure and data governance policies. Manage and enhance the existing Tableau reporting suite, ensuring self-service analytics and actionable insights for stakeholders. Design, develop, and extend DBT code repository to extend the Enterprise Dimensional Warehouse capabilities and infrastructure Develop and maintain a single source of truth for business metrics, ensuring consistency across reporting platforms. Approve data model changes as a Data Team Reviewer and code owner for specific database and data model schemas. Provide data modeling expertise to all Rapid7 teams through code reviews, pairing, and training to help deliver optimal, DRY, and scalable database designs and queries in Snowflake and in Tableau. Research and implement emerging trends in data analytics, visualization, and engineering, bringing innovative solutions to the organization. Align to data governance frameworks, policies, and best practices, in collaboration with existing teams, policies, and governance frameworks. Identify and lead opportunities for new data initiatives, ensuring Rapid7 remains data-driven and insights-powered. What You Bring to the Role Ability to thrive in a fast-paced hybrid organization. Comfort working in a highly agile, intensely iterative environment. Demonstrated capacity to clearly and concisely communicate complex business activities, technical requirements, and recommendations. 2+ years of experience in data engineering, analytics, or business intelligence. 2+ years experience designing, implementing, operating, and extending enterprise dimensional data models. 2+ years experience building reports and dashboards in Tableau and/or other similar data visualization tools. Experience in DBT modeling and understanding modular, performant models. Solid understanding of Snowflake, SQL, and data warehouse management. Understanding of ETL/ELT processes, data pipelines, and cloud-based data architectures. Familiarity with modern data stacks (DBT, Airflow, Fivetran, Matillion, or similar tools). Ability to manage data governance, security, and compliance requirements (SOC 2, GDPR, etc.). A passion for continuous learning, innovation, and leveraging data for business impact. Show more Show less