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5.0 - 8.0 years

9 - 14 Lacs

Hyderabad

Work from Office

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Neo4j Graph Database. Experience5-8 Years.

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10.0 - 12.0 years

6 - 10 Lacs

Bengaluru

Work from Office

Role Details: Deal Execution is a challenging role which entails key deal pursuits through understanding of client requirements, consulting led approach for transformation and with appreciation of relevant domain & technology. Ideal candidate will have Graduation / Post-Graduation in any stream with 10-12 years experience managing large bids, ability to create & manage opportunities to closure, and good exposure to different platforms and technologies. Prior work experience in one of the following domainsBFSI, Consumer, Energy & Utilities or Communications is an added advantage. It is preferable to have experience in consulting, large programs, or client engagement management. Roles & Responsibilities: In this role, you are responsible to own and deliver winning proposals in deal pursuits in UK & Ireland. Manage end to end bid process including submission of proposal documents, pricing, and bid defense all the way to contracting. Work with the sales teams to qualify the bid. Work with the Sales teams to identify the win themes and value proposition for the deal. Ability to Orchestrate" the bid working with sales, practice units and support functions (finance, legal, etc.) during the bid lifecycle. Coordinate with alliance teams, external partner as required for the bid. Help arrive at the right pricing model, co-ordinate pricing reviews and ensure alignment with pricing strategy. Manages the bid governance process ensuring pricing and solution reviews based on the size of the deal. Work with delivery assurance, legal, finance and other support functions to ensure risks, assumptions, solution benchmarks, pricing, OM are with relevant leadership per the threshold criteria defined. Participate in handover of opportunity to the delivery team post deal closure. Build the capability of the unit, support building of collaterals, funnel analysis etc. Help in increasing deal win ratio through qualification, sustainable deal differentiators and win strategies. Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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5.0 - 8.0 years

5 - 9 Lacs

Chennai

Work from Office

Do Management of daily activities of a team Experience in Data Analyst experience Ensures achievement of all system, team and individual Customer Service goals and standards Manages Key performance indicators Maintain complete knowledge of all service tasks and programs, as well as system and telecommunications capabilities Responsible for administrative aspects including reporting Superior communication (oral, written), presentation, and interpersonal skills Demonstrated ability to develop and implement process enhancements including technology and performance Ability to plan, prioritize, organize and communicate with client Proficiency in , Work-force management applications, Quality tools and technologies, Experienced in goal-setting (defining and prioritizing specific, driving objectives), Managing escalations. Ensure 100% Error Feedback for Critical, Major and Minor Errors to be shared by all mentors To ensure the Quality Scores are met at all times for the workflows mapped to the respective OJT Leads Coordinate with delivery managers and the L&D POC to plan sessions Drive completion by following with respective leads and managers Mandatory Skills: Health and Welfare (HW). Experience5-8 Years.

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5.0 - 8.0 years

3 - 7 Lacs

Chennai

Work from Office

Role Purpose The purpose of this role is to interpret data and turn into information (reports, dashboards, interactive visualizations etc) which can offer ways to improve a business, thus affecting business decisions. Do 1. Managing the technical scope of the project in line with the requirements at all stages a. Gather information from various sources (data warehouses, database, data integration and modelling) and interpret patterns and trends b. Develop record management process and policies c. Build and maintain relationships at all levels within the client base and understand their requirements. d. Providing sales data, proposals, data insights and account reviews to the client base e. Identify areas to increase efficiency and automation of processes f. Set up and maintain automated data processes g. Identify, evaluate and implement external services and tools to support data validation and cleansing. h. Produce and track key performance indicators 2. Analyze the data sets and provide adequate information a. Liaise with internal and external clients to fully understand data content b. Design and carry out surveys and analyze survey data as per the customer requirement c. Analyze and interpret complex data sets relating to customers business and prepare reports for internal and external audiences using business analytics reporting tools d. Create data dashboards, graphs and visualization to showcase business performance and also provide sector and competitor benchmarking e. Mine and analyze large datasets, draw valid inferences and present them successfully to management using a reporting tool f. Develop predictive models and share insights with the clients as per their requirement Deliver NoPerformance ParameterMeasure1.Analyses data sets and provide relevant information to the clientNo. Of automation done, On-Time Delivery, CSAT score, Zero customer escalation, data accuracy Mandatory Skills: Retail Banking. Experience5-8 Years.

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1.0 - 3.0 years

5 - 8 Lacs

Ahmedabad

Work from Office

Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the clients end Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: IT Operations Management. Experience1-3 Years.

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5.0 - 8.0 years

3 - 7 Lacs

Hyderabad

Work from Office

Voice/ Non-VoiceVoice ShiftAs per business requirement Qualification Graduate Experience 5 Years to 7 Years Experience BreakupNon BPO Essential Hiring Skills: SQL, Advance SQL, Visualization Tools (Looker, PLX, etc.,) , Excel / Spreasheet , Presentations Good to have Hiring Skills: Good to have Google Tools knowledge Responsibilities 1) Querying and ScriptingWriting (Simple and Advance) and modifying SQL scripts to extract, manipulate, and analyze data. 2) Dashboard Creation and MaintenanceBuilding and updating dashboards to visualize data, ensure data accuracy, and make necessary adjustments. 3) Data Validation and Quality Control (QC)Verifying data accuracy, identifying mismatches between sources, and performing QC checks. 4) Data Analysis and InterpretationAnalyzing data to identify trends, discrepancies, and insights, and providing explanations for observations. 5) Reporting and DocumentationCommunicating findings, updates, and challenges through documents and reports. 6) Collaboration and CommunicationWorking with other team members, including business analysts (BAs), engineers, and operations teams, to understand requirements, provide updates, and address issues LanguagesEnglish, Hindi Language Proficiency LevelEnglish - Proficient Location Hyderabad Work Mode Work from Office. Mandatory Skills: Geographic Info. Systems(Car support). Experience5-8 Years.

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5.0 - 8.0 years

3 - 7 Lacs

Hyderabad

Work from Office

Role Purpose The purpose of this role is to interpret data and turn into information (reports, dashboards, interactive visualizations etc) which can offer ways to improve a business, thus affecting business decisions. Do 1. Managing the technical scope of the project in line with the requirements at all stages a. Gather information from various sources (data warehouses, database, data integration and modelling) and interpret patterns and trends b. Develop record management process and policies c. Build and maintain relationships at all levels within the client base and understand their requirements. d. Providing sales data, proposals, data insights and account reviews to the client base e. Identify areas to increase efficiency and automation of processes f. Set up and maintain automated data processes g. Identify, evaluate and implement external services and tools to support data validation and cleansing. h. Produce and track key performance indicators 2. Analyze the data sets and provide adequate information a. Liaise with internal and external clients to fully understand data content b. Design and carry out surveys and analyze survey data as per the customer requirement c. Analyze and interpret complex data sets relating to customers business and prepare reports for internal and external audiences using business analytics reporting tools d. Create data dashboards, graphs and visualization to showcase business performance and also provide sector and competitor benchmarking e. Mine and analyze large datasets, draw valid inferences and present them successfully to management using a reporting tool f. Develop predictive models and share insights with the clients as per their requirement Deliver NoPerformance ParameterMeasure1.Analyses data sets and provide relevant information to the clientNo. Of automation done, On-Time Delivery, CSAT score, Zero customer escalation, data accuracy Mandatory Skills: Network Operations - Utilities. Experience5-8 Years.

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1.0 - 3.0 years

2 - 5 Lacs

Hyderabad

Work from Office

Role Purpose The purpose of the role is to provide timely, accurate and quality MIS reports, dashboards to the external & internal stakeholders of account(s) as per the defined process and standards of security and compliance Do Prepare timely and accurate MIS reports and dashboards as required by the stakeholders Interact and work closely with management, internal stakeholders & clients to understand the business information needs Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly) Ensure regular review with the MIS Team Lead for 100% accuracy before populating any customized dashboard or generating any customized report Track and follow up with relevant stakeholder for timely updation and data management of parameters (key SLA metrics such as run-rate etc.) Generate account level reports (billable and non-billable) on forecasting, scheduling (both onshore and offshore) and performance against SLAs, CSAT, Quality etc. Ensure zero non-compliances on process audit on data security and compliance Support and adopt tools and systems for efficient MIS generation and reporting system Continuous support to the manager in rolling out new techniques and initiatives to increase productivity Providing update to the manager on the progress of any new MIS initiatives Perform periodic maintenance and servicing of MIS system to improve operational efficiency Adopt new tools, technology solutions and develop capability through training to improve own productivity. Develop analytical skills and understanding of statistical analysis to suggest improvement in the quality of analysis Deliver No.Performance ParameterMeasure1.MIS Management and ReportingQuality of Analysis Zero errors in reports Zero non-conformance on timelines with respect to the client/ stakeholder requirements2.Stakeholder ManagementCustomised dashboards as per client and functional requirements Zero escalations on data reporting Zero non-conformance on security or compliance requirements3.Team ManagementTeam attrition %, Employee satisfaction score Mandatory Skills: QAAS(Advisory Services). Experience1-3 Years.

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4.0 - 6.0 years

6 - 9 Lacs

Bengaluru

Work from Office

Looking For MIS candidate for Marketing department with Real Estsate experience. Roles and Responsibilities Key Responsibilities: Prepare and maintain daily/weekly/monthly marketing MIS reports, dashboards, and trackers. Track, consolidate, and analyze marketing budgets vs actual spends across projects, regions, and channels. Monitor lead funnel metrics, campaign effectiveness, cost per lead (CPL), and ROI across various platforms. Create and automate Power BI dashboards for real-time marketing performance and spend visibility. Coordinate with sales, finance, and marketing teams for timely data collection and reporting. Assist in preparing business presentations and performance review decks for senior management. Support in monthly/quarterly budget planning and forecasting activities. Highlight data anomalies, trends, or variances with actionable insights. Maintain a centralized repository for all marketing performance and spend data. Key Skills Required: Advanced Excel: Pivot tables, VLOOKUP, HLOOKUP, XLOOKUP, IFs, Index-Match, and Macros (optional). Power BI: Report creation, dashboard publishing, DAX functions, data blending, scheduling refreshes. PowerPoint: Executive-level presentation preparation, marketing performance reporting. Analytical mindset with attention to detail and problem-solving skills

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5.0 - 10.0 years

6 - 7 Lacs

Pune

Work from Office

Tata Consulting Engineers Limited is looking for Construction Supervisor-Consultant to join our dynamic team and embark on a rewarding career journey Undertake short-term or long-term projects to address a variety of issues and needs Meet with management or appropriate staff to understand their requirements Use interviews, surveys etc. to collect necessary data Conduct situational and data analysis to identify and understand a problem or issue Present and explain findings to appropriate executives Provide advice or suggestions for improvement according to objectives Formulate plans to implement recommendations and overcome objections Arrange for or provide training to people affected by change Evaluate the situation periodically and make adjustments when needed Replenish knowledge of industry, products and field

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1.0 - 4.0 years

2 - 6 Lacs

Gurugram

Work from Office

Data Management Support for New Item and Direct-Store-Delivery items procurement Creating new items on Client application Review information on e-forms, in accordance with Client procedures to determine if complete and/or accurate Return incomplete or incorrect e-forms inputs to Client Category managers Record new distribution information found on e-forms Entering new and maintaining existing cost and allowance deals (date/amount revisions and cancellation) Authorizing new DSD items to enable the vendors deliver the goods directly to the stores as specified on e-forms Requirements - Good Communication skills to interact with customer via emails Flexible shift, should be open to work in 24 x 7 environment Basic Knowledge of MS Office (Excel, Word, and other software)

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4.0 - 8.0 years

4 - 8 Lacs

Gurugram

Work from Office

Key Responsibilities: Responsible for day-to-day AP processes within US region. Invoicing, query handling, vendor management, pay run, rejections, reporting Work with client leads within the various countries to identify needs and areas for improvement Support internal users and vendors with the use of Coupa to process invoices Support global AP processes as required Must have experience working with Asia invoices and local country requirements Experience with Oracle Cloud is a plus Logging all invoices upon receipt and monitoring their progress through the payables process Reviewing invoices to ensure they contain the necessary information for accounting and payment Preparing reports to various finance teams based on data in Coupa, including review of payables outstanding, vendor spend, and invoice volumes Identifying anomalies in invoices/payment cycles and flagging them to management Responding to queries about invoices that have been processed or are in-process Ensuring that relevant internal controls are maintained and adhered to Continually identifying ways to improve accounts payable process flow Routine constituents: Work with rest of the COE team and Treasury to process invoices, issue payments, and support user queries/mailbox Interaction with global based corporate finance team to discuss vendor queries, coding of invoices, volume of payables and feeds to downstream systems, including systems issues Follow-ups with treasury team to complete certain payments and review banking details Open channel of communication with other employees supporting vendor risk, accounts payable, treasury and finance operations to ensure best practices are shared Ad-hoc interaction with the Accounts Receivable departments of service providers Discussions with administrative assistants around the region regarding the status of approvals or inquiries from vendors Desired Candidate Profile: Postgraduate with 4-8 years of experience in an account payable role within a multinational company Accounting degree, although does not necessarily need to be a chartered accountant Experience with a large Enterprise Resource Planning system such as Oracle or SAP, and ideally experience using the Coupa or Ariba procurement platforms Proficient in Microsoft Excel, including use of pivot tables and lookups Detail-oriented Strong written and oral communication skills US Shift 6 PM to 3.30 AM (IST) Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed

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3.0 - 5.0 years

4 - 8 Lacs

Gurugram

Work from Office

Do Management of daily activities of a team Experience in Data Analyst experience Ensures achievement of all system, team and individual Customer Service goals and standards Manages Key performance indicators Maintain complete knowledge of all service tasks and programs, as well as system and telecommunications capabilities Responsible for administrative aspects including reporting Superior communication (oral, written), presentation, and interpersonal skills Demonstrated ability to develop and implement process enhancements including technology and performance Ability to plan, prioritize, organize and communicate with client Proficiency in , Work-force management applications, Quality tools and technologies, Experienced in goal-setting (defining and prioritizing specific, driving objectives), Managing escalations. Ensure 100% Error Feedback for Critical, Major and Minor Errors to be shared by all mentors To ensure the Quality Scores are met at all times for the workflows mapped to the respective OJT Leads Coordinate with delivery managers and the L&D POC to plan sessions Drive completion by following with respective leads and managers Mandatory Skills: Institutional_Finance_Buy_Side_Others. Experience3-5 Years.

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0.0 - 3.0 years

1 - 4 Lacs

Hyderabad

Work from Office

Role Purpose The purpose of the role is to provide timely, accurate and quality MIS reports, dashboards to the external & internal stakeholders of account(s) as per the defined process and standards of security and compliance Do Prepare timely and accurate MIS reports and dashboards as required by the stakeholders Interact and work closely with management, internal stakeholders & clients to understand the business information needs Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly) Ensure regular review with the MIS Team Lead for 100% accuracy before populating any customized dashboard or generating any customized report Track and follow up with relevant stakeholder for timely updation and data management of parameters (key SLA metrics such as run-rate etc.) Generate account level reports (billable and non-billable) on forecasting, scheduling (both onshore and offshore) and performance against SLAs, CSAT, Quality etc. Ensure zero non-compliances on process audit on data security and compliance Support and adopt tools and systems for efficient MIS generation and reporting system Continuous support to the manager in rolling out new techniques and initiatives to increase productivity Providing update to the manager on the progress of any new MIS initiatives Perform periodic maintenance and servicing of MIS system to improve operational efficiency Adopt new tools, technology solutions and develop capability through training to improve own productivity. Develop analytical skills and understanding of statistical analysis to suggest improvement in the quality of analysis Deliver No.Performance ParameterMeasure1.MIS Management and ReportingQuality of Analysis Zero errors in reports Zero non-conformance on timelines with respect to the client/ stakeholder requirements2.Stakeholder ManagementCustomised dashboards as per client and functional requirements Zero escalations on data reporting Zero non-conformance on security or compliance requirements3.Team ManagementTeam attrition %, Employee satisfaction score

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1.0 - 6.0 years

1 - 3 Lacs

Surat

Work from Office

MIS Executives are responsible for collecting, analyzing, and reporting on production-related data to support efficient operations and inform decisionmaking

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3.0 - 8.0 years

4 - 8 Lacs

Bengaluru

Work from Office

Role Purpose Anaplan, Anaplan Model Builder, Integrations and SQL Do 3+ years of Model development and business process architecting using EPM tools Strong expertise and deep understanding of multi-dimensional modeling Basic to intermediate knowledge of SQL Expert skills of Excel spreadsheet modeling, macros, pivot tables, formulas, charts etc. Strong understanding of data integration Self-motivated and ability to manage timelines across multiple projects. Strong interest in structured finance preferred. Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed

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2.0 - 7.0 years

7 - 11 Lacs

Gurugram

Work from Office

Job TitleLead Analyst - P2P Business UnitWCM US Shift LocationBangalore, India Wipro is seeking an Lead Analyst for the Accounts Payable/P2P (WCM) - Bangalore Location. Key Responsibilities: Responsible for day-to-day AP processes within US region. Invoicing, query handling, vendor management, pay run, rejections, reporting Work with Client leads within the various countries to identify needs and areas for improvement Support internal users and vendors with the use of Coupa to process invoices Support global AP processes as required Must have experience working with Asia invoices and local country requirements Experience with Oracle Cloud is a plus Logging all invoices upon receipt and monitoring their progress through the payables process Reviewing invoices to ensure they contain the necessary information for accounting and payment Preparing reports to various finance teams based on data in Coupa, including review of payables outstanding, vendor spend, and invoice volumes Identifying anomalies in invoices/payment cycles and flagging them to management Responding to queries about invoices that have been processed or are in-process Ensuring that relevant internal controls are maintained and adhered to Continually identifying ways to improve accounts payable process flow Routine constituents: Work with rest of the COE team and Treasury to process invoices, issue payments, and support user queries/mailbox Interaction with global based corporate finance team to discuss vendor queries, coding of invoices, volume of payables and feeds to downstream systems, including systems issues Follow-ups with treasury team to complete certain payments and review banking details Open channel of communication with other employees supporting vendor risk, accounts payable, treasury and finance operations to ensure best practices are shared Ad-hoc interaction with the Accounts Receivable departments of service providers Discussions with administrative assistants around the region regarding the status of approvals or inquiries from vendors Desired Candidate Profile: Postgraduate with 2-7 years of experience in an account payable role within a multinational company Accounting degree, although does not necessarily need to be a chartered accountant Experience with a large Enterprise Resource Planning system such as Oracle or SAP, and ideally experience using the Coupa or Ariba procurement platforms Proficient in Microsoft Excel, including use of pivot tables and lookups Detail-oriented Strong written and oral communication skills US Shift 6 PM to 3.30 AM (IST) Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed

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1.0 - 3.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Process: MIS Reporting BAND: A2(Senior Executive) Location: Bangalore - Work from office Transport: Cab provided for Pick up and drop. Shift: 4:00PM to 1:00AM Qualification: MBA, M. Com & BBA Must Have Skills: - Understanding of MS-Office (Excel functions and Formulas) VLOOKUP, HLookup, X-lookup, Index match, Data Validation, Filter, Pivot Table, Concatenation, Sumifs. Experience of 1 to 3 years in Non-Finance MIS Reporting process or any other product related domain or Retail business. Non-Finance Supply Chain Understanding of MS-Office (Excel functions and Formulas) VLOOKUP, HLookup, X-lookup, Index match, Data Validation, Filter, Pivot Table, Concatenation, Sumifs. Excellent spoken communication skills, stakeholder management and interaction, good presentation skills Analytical, Multi-tasking, Decision making Non-Finance Supply Chain Primary Responsibility Working on day-to-day activities with accuracy Responding to the emails Client call handling Preparing SOP/ Process document Performance Parameters Productivity Monitoring and Reporting TAT & Accuracy Schedule Adherence Analysis of data and Feedback Calibration Role Responsibilities Production with accuracy PO Creation, SKU Creation Reporting Email handling Team co ordination Primary Internal Interactions PE Assistant Manager PE Manager PE AVP Primary External Interactions Supervisors at the client end for the purpose of seeking clarifications & answering queries Operations, process owners for calibrations and process related updates. Client QA team for calibrations

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2.0 - 3.0 years

4 - 5 Lacs

Hyderabad

Work from Office

About the Job We are revolutionizing the perception of customer service and are in need of your assistance. Currently, we seek a Financial Analyst responsible for analyzing and reporting financial data to executives to enhance program performance visibility. This role involves contributing to various projects, conducting ad-hoc analyses, and providing timely information and support for strategic decision-making. As a Financial Analyst, You Will Gather and organize extensive datasets from diverse sources Uncover patterns and trends in data to guide business decisions Develop and maintain databases and data systems for accuracy and efficiency Generate reports and visualizations to convey findings and insights to stakeholders Collaborate with cross-functional teams to drive data-driven decision-making Continuously monitor and evaluate data for areas of improvement or optimization Stay updated on industry trends and advancements in financial analysis techniques As a Financial Analyst, You Have A bachelors degree in Commerce or Finance is preferred The ideal candidate will have 2-3 years of experience in a Financial Analyst role, preferably within a contact center environment Experience in financial analysis and data management is required Proficiency in maintaining and developing reporting tools is highly desirable Strong proficiency in Excel and G-Suite applications, including Google Sheets, Docs, Slides, and Google Studio is necessary Proficiency in fine-tuning data queries, particularly strong Power Query skills, is required Possess strong analytical skills to derive meaningful insights from complex data sets Demonstrate excellent communication skills to present findings clearly and concisely to stakeholders Pay attention to detail to ensure accuracy in data analysis and reporting Work with large data sets and databases effectively Utilize data visualization tools such as Excel and Google Studio for creating visual representations of data Understand business operations and objectives to align financial analysis with business goals Adaptability to work in a fast-paced, constantly changing environment Commitment to continuous learning and upskilling to stay current with the latest tools and technologies in financial analysis

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0.0 - 5.0 years

2 - 4 Lacs

Gurugram

Work from Office

Role - Data Analyst/Business Analyst Location - Gurugram (Haryana) Language Proficiency Required - Kannada Only Female Candidates are required to apply. Freshers are considered. Roles and Responsibilities Formulates reports highlighting different trends leading to fulfilling business goals. Analyze data sets, draw meaningful insights by presenting through excel-based charts. Coordination with cross-functional teams and conducting virtual calls daily with respective teams. Microfinance knowledge would be added advantage. Be self-motivated and looking to do additional work by spearheading additional reporting clean-up/projects. Validate various data-pulls for accuracy and completeness. Effectively communicating with the Sr. management and helping them take business decisions by transforming data to meaningful analytical reports. Very strong reporting skills couples with business intelligence to get a deep understanding of the stakeholders reporting requirements so that they can be represented simply adequately to drive operational excellence . Qualification Graduate/ Post-graduate Key Skills Analytical Creative Passionate Presentable Experience Fresher Communication Skills Good interpersonal and communication skills Computer Skills Should be well versed with MS Excel (Advanced) VLOOKUPS, Pivots, Conditional Formatting, Nested Ifs, COUNTIFS, SUMIFS, Data Validation, Slicers, etc. Interested candidates can directly apply or share their updated cv at Pooja.jain@satincreditcare.com

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0.0 years

1 - 3 Lacs

Pune

Work from Office

OPPORTUNITY FOR FRESHER Job Title: Data Analyst Designation : Case Processing Executive Location: Kalyani Nagar, Pune Employment Type: Full-time Shift: Night Job Summary: We are seeking a highly skilled and detail-oriented Data Analyst to join our team. The ideal candidate will be responsible for collecting, processing, and analysing large datasets to derive actionable insights that support strategic business decisions. You should have a strong analytical mindset, excellent problem-solving skills, and proficiency in data visualisation and reporting tools. Key Responsibilities: Collect and clean data from various sources to ensure accuracy and completeness. Analyse structured and unstructured data to identify trends, patterns, and correlations. Build and maintain data models and reporting systems. Automate repetitive data tasks to improve efficiency. Monitor data quality and integrity and recommend improvements. Required Skills & Qualifications: Any Graduate with knowledge about Advanced Excel. Proficiency in SQL, Excel, and data visualisation tools (e.g., Tableau, Power BI). Strong analytical and problem-solving abilities. Excellent communication and presentation skills. Attention to detail and a strong focus on data accuracy.

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0.0 - 4.0 years

3 - 5 Lacs

Hyderabad

Work from Office

Role & responsibilities : Maintaining of Ledgers accounts, Bank account, All reports. Reconcile and maintain balance sheet accounts Prepare journal entries and ledgers. Manage all accounting transactions Prepare budget forecasts Publish financial statements in time Handle monthly, quarterly and annual closings Reconcile accounts payable and receivable Ensure timely bank payments Compute taxes and prepare tax returns Manage balance sheets and profit/loss statements Report on the company's financial health and liquidity Audit financial transactions and documents Reinforce financial data confidentiality and conduct database backups when necessary Comply with financial policies and regulations Knowledge of GST (Registration, Preparation) Preferred candidate profile

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2.0 - 4.0 years

4 - 5 Lacs

Navi Mumbai

Work from Office

Seeking a proactive MIS Executive (Navi Mumbai) for data-driven insights. Responsibilities: MIS report generation, data management/analysis (Excel), documentation, and process support. Requires BE/BTECH/BSCIT/BCOM and 2-4 years experience.

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3.0 - 5.0 years

5 - 5 Lacs

Visakhapatnam

Work from Office

Responsible for providing support for all branch level financial activities including - Branch financial and business forecasting, planning and reporting; Branch level internal Financial and Business Reporting; Supervising and coordinating Accounts Reconciliation at a branch level and providing Price Increase support; Day-to-day financial requirements such as Billing & Invoicing, Cash Management, Accounting, Price Increase administration, Compliance & Audit requirements Budgeting and Forecasting Provide strategic planning support by preparing budget/ financial forecasts for the branch Prepare annual budget for the Branch and support in Hub budget preparation Conduct sales forecasting and analysis Prepare profitability estimates and actual result statements on monthly and periodic basis Conduct detailed business trends and performance analysis Analyse trading results, collections, cost analyses, growth analyses etc. Advise Branch head on financial status/ performance of the hub Financial and Business Reporting Analyze budget conformance at a Branch level Analyze and monitor sales performance data Analyze profitability data for clients and provide relevant input to sales team Advise branch head on financial status/ performance of the branch Prepare monthly and periodic MIS statements as required for internal reporting Billing, Cash, Accounting and Price Increase Support Manage the end-to-end billing process for all clients to ensure accurate recording and processing of bills/invoices Manage budgeted cash at a branch level and handle all petty cash Review reconciliation of hours billed v/s hours paid for all assignments at a branch level Share debtor analysis with Branch Managers to support collection of outstanding amounts from clients Support in resolving client queries on invoices and billing Provide inputs for invoice corrections Manage billing amounts for clients linked to Price Increase For retrospective Price Increase cases manage recovery and collection of past dues Monitor expenses on uniform, stationery, telephone and other administrative requirements Implement cost control measures to keep overhead costs under control Conduct monthly closing of accounts Taxation, Compliance and Audit Ensure tax filing and organise TDS certificates in a timely manner Ensure smooth audits and regular interaction with auditors Key Relationships Internal Branch Service Delivery Team Branch HR Hub Finance Business Partner Credit Controller Finance Transaction Centre External Clients Government bodies

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0.0 - 1.0 years

0 - 3 Lacs

Pune

Work from Office

Generate PPC reports (daily/weekly/monthly), track metrics (CTR, CPC, ROAS), create dashboards (Excel, Sheets, BI), validate data with teams, analyze trends, and ensure timely delivery of accurate client-ready reports.

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