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8.0 - 13.0 years
14 - 18 Lacs
Bengaluru
Work from Office
Your opportunity Are you a passionate and experienced frontend engineer looking for an opportunity to lead and drive innovation in a dynamic team ? Join us on our company s mission to empower every engineer at every stage of the software lifecycle. ! This is your chance to shape the future of our frontend systems, guiding a team of talented developers to build highly responsive, scalable and engaging web applications. As a lead software engineer specialising in frontend development, you ll be at the forefront of crafting user experiences that define our products and delight our customers. Looking for a JavaScript developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the i nfrastructure. ! What youll do Lead the design, architecture and implementation of scalable frontend applications using JavaScript, React, HTML, CSS and modern web technologies. Collaborate closely with backend engineers, designers, product managers and other stakeholders to translate business needs into technical solutions. Ensure high-quality code through code reviews, mentoring and setting best practices for the team in areas such as performance optimization, security, and maintainabilit y. Drive the development of reusable UI components and libraries, contributing to our design Provide technical leadership to a growing team, including coaching, mentoring, and fostering a culture of continuous improvement. Stay up-to-date with the latest trends in frontend development and proactively integrate new tools and methodologies into the team s workflow. Troubleshoot, debug, and enhance the performance of our frontend applications. Own the end-to-end development lifecycle of the key features and ensure smooth delivery to production. Install and configure server environments for React deployments. Developing new user facing features using React.js Building reusable components and front-end libraries for future use Translating designs and wireframes into high quality code Optimising components for maximum performance across a vast array of web-capable devices and browsers. This role requires Bachelors Degree, 8+ years of professional experience in frontend development, with a strong focus on JavaScript, React, Typescript, HTML 5 and CSS. Proven experience leading or mentoring a team of engineers, with a passion for helping others grow. Proficiency with React tools such as webpack, Redux, Flux, etc., build tools, version control (Git), and continuous integration systems. Strong problem-solvin g skills and ability to handle complex projects with multiple stakeholders. Analyzes and creates proofs of concept to evaluate and reduce new technology risks Experience with performance optimization and debugging frontend applications. Knowledge of object-oriente d principles, design patterns, and software designing and architecture standard processes Assist in developing the road maps for the teams or groups using your technical expertise Design systems of components and own the execution of those designs Ability to unblock conversations and collect feedback from other specialists Broadly aware of all engineering standards and architecture notes as well as major developments in technical communities. Must have : Proficiency in JavaScript, object model, DOM manipulation, event handlers, data structures, algorithms, JSX, Babel and common tools used in wider React ecosystem such as Node.js, npm, etc. Deep understanding of JavaScript frameworks (React, Next.js, etc.) and modern web development practices, Virtual DOM, component lifecycle, etc.., including responsive design and cross-browser compatibility. Preceding experience with ReactJS workflows like Flux, Redux, Build React App, data structure libraries. Understanding of RESTful APIs, GraphQL, HTML, CSS, ES6 (variables and scoping, array methods), code versioning tools like GIT, SVN, etc.., popular frontend development tools such as CI/CD tools, DevOps, performance testing frameworks like Mocha, Node and NPM.
Posted 1 month ago
12.0 - 17.0 years
50 - 55 Lacs
Gurugram
Work from Office
This is an opportunity for a driven Software Engineer to take on an exciting new career challenge Day-to-day, youll build a wide network of stakeholders of varying levels of seniority It s a chance to hone your existing technical skills and advance your career Were offering this role at vice president level What youll do In your new role, you ll engineer and maintain innovative, customer centric, high performance, secure and robust solutions. You ll be working within a feature team and using your extensive experience to engineer software, scripts and tools that are often complex, as well as liaising with other engineers, architects and business analysts across the platform. Youll also design, develop and deploy React JS applications capable of meeting and exceeding the anticipated load, performance and availability volumes including load balancing and performance testing You ll also be: Producing complex and critical software rapidly and of high quality which adds value to the business Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning Collaborating to optimise our software engineering capability Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations The skills youll need You ll need at least 12 years of experience in software engineering, software design, architecture, and an understanding of how your area of expertise supports our customers. You ll also need: Experience of working with development and testing tools, bug tracking tools and wikis Experience in React JS and front-end technologies Experience of DevOps, Testing and Agile methodology and associated toolsets A background in solving highly complex, analytical and numerical problems Experience of implementing programming best practice, especially around scalability, automation, virtualisation, optimisation, availability and performance
Posted 1 month ago
4.0 - 9.0 years
10 - 14 Lacs
Chennai
Work from Office
We are seeking a skilled and detail-oriented QA Automation Tester with hands-on experience in Selenium (Java) and Functionize , preferably in AWS cloud environments. The ideal candidate will design and maintain automated test frameworks, contribute to Agile teams, and ensure software quality through scalable and efficient automation practices. You will collaborate with QA Analysts, Developers, DevOps, and Cloud teams to deliver high-quality software products in a fast-paced Agile setting. Key Responsibilities: Design, develop, and maintain automation test scripts using Selenium WebDriver (Java) and Functionize for web and API testing. Collaborate with QA and development teams to identify testing needs and implement robust automation coverage. Integrate automated tests into CI/CD pipelines and support automation execution in AWS-based environments. Analyze requirements, user stories, and acceptance criteria for testability and automation opportunities. Develop and maintain test frameworks using TestNG, JUnit, Maven, or Cucumber . Execute functional and regression testing across multi-cloud deployments, particularly in AWS. Monitor and debug failed tests, working with developers to resolve issues quickly. Participate in Agile ceremonies (daily stand-ups, sprint planning, retrospectives) and deliver high-quality test coverage during sprints. Document test plans, test cases, and test results in test management tools such as TestRail, Zephyr, or Xray. Recommend improvements to automation strategies, QA processes , and toolsets. Required Skills and Qualifications: 4+ years of QA experience with strong automation testing expertise. Proficiency in Selenium WebDriver with Java. Hands-on experience with Functionize and automation frameworks. Experience working in AWS cloud environments, including test execution and validation in cloud-based infrastructure. Familiarity with CI/CD tools such as Jenkins, Git, GitLab CI, or AWS CodePipeline. Strong knowledge of Agile methodologies and SDLC processes. Understanding of REST API testing and tools like Postman or SOAPUI . Solid troubleshooting and debugging skills with strong attention to detail. Preferred Qualifications: Exposure to microservices and containerized environments (Docker, ECS, EKS). Experience with performance testing tools such as JMeter. Knowledge of AWS services like S3, EC2, Lambda, CloudWatch , and test integration. ISTQB or relevant automation testing certifications.
Posted 1 month ago
6.0 - 11.0 years
4 - 8 Lacs
Hyderabad
Work from Office
The Integration Test Engineer is responsible for the testing and validation (T&V) of Integration releases, enhancement and patches. Working closely with the Product Engineering Management, Senior Test Engineers, Software Developers and Product Managers, you will deliver high-quality systems to our client (Endpoint s internal OPS teams). Responsibilities: Participate in product discovery as required for planning and requirements. Participate, support and provide input during development cycles. Create and execute test cases, report and track software defects, verify resolved issues and conduct regression testing. Document test case execution, including objective evidence. Create and maintain, as required, testing documents such as validation plan, risk assessment, traceability matrix, and validation summary. Participate in other testing activities such as defect assessment and deployment verification. Follow current Standard Operating Procedures and Work Instructions. Interact with Product Management, Development and Testing teams, and subject matter experts on product testing, provide progress and status reports to the appropriate personnel. Keep up-to-date with industry standards for automated, performance and security testing, and regulatory requirements for product quality and computerized systems validation. Education: Bachelors degree or equivalent and/or appropriate experience. Experience: Minimum of 6 years experience in software Integration testing/Quality Assurance. Strong ability to understand technical software concepts and comfortable interacting with databases. Experience in Tools and techniques for API testing. Experience in Test automation (Playwright) a plus. Experience in Security testing (OWASP ZAP) a plus. Experience in Performance testing (Blazemeter, JMeter) a plus. Understanding of n-tiered, Service Oriented Architecture (SOA) and related testing strategies. Familiarity with XML & JSON Experience working with version control repositories- SVN, GIT. Experience working in a fast-paced, entrepreneurial environment preferred. Prior health care industry experience is a plus. Experience with API testing tools like Postman Skills: Strong interpersonal skills with the ability to work effectively with a wide variety of professionals. Strong attention to detail. Excellent organizational and time management skills. Good communication skills. Attentive listening skills.
Posted 1 month ago
5.0 - 10.0 years
11 - 13 Lacs
Hyderabad
Work from Office
Business Unit: Cubic Transportation Systems Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com. Job Details: Objective of this job is to be a part of a testing team; define test strategies, prepare repository of testing models and testing technique. Creating other benchmarking reports; collaborate with software development teams. Benchmark with new technologies, continuous up gradation of technical artefacts related to TLC, Expertise in conducting Performance Testing and having hands on standards testing tools. Primary Responsibilities of the Role 1. Testing types - Black box/ White box/ Sand box/ Load /stress / functional testing / Integration testing. 2. Testing strategy, Test Planning, Scenario Matrix, Test Case preparation. 3. Good expertise in testing of Web based and back end applications with ability to write scripts for API automation 4. CMMi driven test approach/documentation, templates, testing management - Unit/integrated. 5. Should be able to devise testing approach from FRS (Functional Requirement Specification) stage. 6. Managing test documentation throughout Test Development Life Cycle. 7. Manual Testing, Automation testing. 8. Exposure in testing at Database level, UI and Logical level. 9. Mobile App Testing is an added plus. Additional Job Description The Engineering function is responsible for all engineering activities within a firm to ensure that business objectives are met. Includes the creation, development, design, and improvement of products, equipment, facilities, services, standards, and procedures in all engineering fields. Engineering > Quality Assurance & Testing The Quality Assurance area is responsible for ensuring that all applications, system products and projects meet defined quality standards. Develops, conducts and evaluates application audits and testing processes Role Knowledge and Application Complete knowledge and full understanding of area of specialization, principles and practices within a professional discipline. Assesses unusual circumstances and uses sophisticated analytical and problem solving techniques to identify cause. Resolves and assesses a wide range of issues in creative ways and suggests variations in approach. This job is the fully qualified, experienced professional, journey-level position. Complexity and Problem-Solving Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors. Devises solutions based on limited information and precedent and adapts existing approaches to resolve issues. Uses evaluation, judgment, and interpretation to select right course of action. Supervision Work is done independently and is reviewed at critical points. Collaboration and Interaction Enhances relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion. Adapts style to differing audiences and often advises others on difficult matters. Recommended Background and Experience The education/experience information should only be used for requisitions/external postings in accordance with local regulations Typically requires a minimum of 5 years of related experience with a Bachelor s degree; or 3 years and a Master s degree; or a PhD without experience; or equivalent work experience. Worker Type: Employee
Posted 1 month ago
6.0 - 9.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Job Title: Senior Salesforce QA- Tester Location: Chennai, Bangalore, Pune, Hyderabad Experience: 6-9 Years Key Responsibilities: Test Planning and Design Develop comprehensive test plans, test cases, and test scripts based on business requirements and technical specifications. Collaborate with business analysts and developers to understand requirements and design detailed test strategies. Identify and document test data requirements. Test Execution Execute manual and automated tests, including functional, integration, regression, and performance testing. Perform end-to-end testing to ensure seamless integration across various Salesforce modules and related systems. Verify data integrity and validate the correct functionality of Salesforce customizations, configurations, and integrations. Defect Management Identify, document, and prioritize defects using a defect-tracking tool. Work closely with development teams to diagnose, troubleshoot, and resolve issues. Retest resolved defects to ensure fixes are properly implemented. Documentation and Reporting Maintain detailed and accurate documentation of test cases, test scripts, and test results. Provide regular reports on testing progress, defect status, and overall quality metrics. Prepare and present test results to stakeholders, including risk assessments and recommendations.Continuous Improvement Stay updated with Salesforce releases, new features, and best practices. Participate in code reviews and provide feedback on improving the quality and testability of code. Identify and implement process improvements to enhance the efficiency and effectiveness of the QA function. Qualifications: Bachelor s degree in Computer Science, Information Technology, or related field. Proven experience as a Quality Assurance Engineer, preferably with a focus on Salesforce applications. Hands-on experience with Salesforce platforms (Sales Cloud, Service Cloud, Marketing Cloud, etc.) and Salesforce administration. Experience with test automation tools (e.g., Selenium, Provar) and scripting languages (e.g.,Python, JavaScript). Skills: Strong understanding of QA methodologies, test processes, and best practices. Excellent problem-solving skills and attention to detail. Strong communication skills, both written and verbal. Ability to work effectively in a collaborative team environment. Familiarity with Agile/Scrum methodologies. Certifications (preferred) Salesforce Certified Administrator Salesforce Certified Platform App Builder ISTQB Certified Tester
Posted 1 month ago
6.0 - 9.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Self-service configuration and marketing tools give financial institutions greater control of their branding, targeted messaging and overall user experience. And data-driven analytics and reporting tools provide valuable insights to help drive continued growth and profitability. From conversions and implementations to custom development and customer care, our clients get expert, end-to-end support at every step. Exp: 6-9 Years Location: Bangalore Technical Skills Backend Development: Good hands on experience in leading projects using PHP 8. Strong expertise in MySQL, Object-Oriented Programming (OOP), and MVC frameworks. WordPress: In-depth experience in custom theme and plugin development. Good understanding of WordPress architecture and design principles. Frontend Technologies: Skilled in HTML, CSS, and JavaScript. Familiarity with JavaScript frameworks is a plus. Basic knowledge of server-side CSS pre-processing platforms such as LESS and SASS. Command Line Interfaces: Comfortable working with CLI tools for efficient development workflows. System & Server Management: Proficient in working with Linux environments, including handling upgrades and system configurations. Version Control: Proficient with GIT; familiarity with Perforce/SVN is a good to have. Security & Performance: Strong knowledge of web application security standards. Experience with cross-browser compatibility and SEO best practices. Familiar with unit and performance testing. DevOps & Agile: Exposure to CI/CD tools like Jenkins and agile methodologies using JIRA. Cloud: Working knowledge of cloud platforms like GCP, AWS, or Azure is preferable
Posted 1 month ago
3.0 - 5.0 years
3 - 7 Lacs
Chennai
Work from Office
The Quality Assurance Engineer works with the Agile and Product Management and Development teams ensuring that client requirements have been implemented properly into client deliverables. The Quality Assurance Engineer will review requirements, develop test scenarios, and execute those test cases via repeatable automations ensuring the final product matches expectations. This individual plays a critical role ensuring the quality of all work being delivered to clients. ROLES and RESPONSIBILITIES Experience with the configuration of automated testing tools to create regression test scripts Ability to review and understand client requirements in the form of Jira user stories Ability to translate requirements into test plans, test scenarios, test cases, etc. to ensure a thorough test of the deliverable Understands relational databases and able to test and validate data Assist internal or external clients with user acceptance testing and validation efforts as requested Identify/suggest improvements to requirements tools, templates, and processes Analyze automated testing tool output and document issues, defects, etc. Develop product and domain knowledge and expertise Perform regression testing via automated tools for designated systems quarterly Conduct system performance testing as needed Active participant in Agile ceremonies (e.g., standups, grooming, planning, demonstrations, etc.) Desired Skills and Experience Experience with implementation of automated tools for testing Software development background preferred Experience with reviewing and understanding requirements Critical thinking and willingness to question requirements is a must Relational database experience is mandatory SQL writing skills are mandatory for data validation activities Experience with Agile Development Methodology Bachelor s degree in business, economics, or a technology related field Automotive industry experience is preferred Excellent verbal and written communication skills Proficient in Microsoft Word, Excel, and PowerPoint Familiarity with Jira Quick learner and self-starter Identify 90% of defects in the lower environments
Posted 1 month ago
2.0 - 6.0 years
8 - 12 Lacs
Chennai
Work from Office
We are looking for a proactive and detail-oriented QA Analyst to join our Quality Assurance team. Reporting to the QA Manager, the ideal candidate will work closely with developers, product owners, and DevOps teams to ensure high-quality releases within Agile sprints. The QA Analyst should have a solid understanding of manual and automated testing practices, familiarity with CI/CD processes, and a collaborative mindset. Key Responsibilities: Design, write, and execute test cases and test scenarios based on user stories, requirements, and acceptance criteria. Perform manual testing of web applications, APIs, and back-end systems, ensuring full coverage. Collaborate with automation engineers and contribute to automation test case design and execution (if skilled). Log, track, and verify bugs through defect tracking tools (e.g., JIRA). Participate in Agile ceremonies such as daily stand-ups, sprint planning, retrospectives, and demos. Validate fixes and conduct regression testing to ensure stability across releases. Communicate test results, issues, and risks to the QA Manager and cross-functional teams. Ensure test documentation is up to date and maintained in tools such as TestRail, Zephyr, or Xray. Work closely with the QA Manager to continuously improve QA processes, tools, and standards. Support performance testing and test data management activities when required. Required Skills and Qualifications: 2-6 years of experience in software quality assurance. Strong understanding of QA methodologies, testing types, and Agile principles. Proficiency in manual testing with working knowledge of automation testing tools such as Selenium or Functionize. Familiarity with API testing tools like Postman or SOAPUI. Experience in defect tracking and test management tools (e.g., JIRA, Confluence, TestRail). Basic understanding of CI/CD environments and source control (e.g., Jenkins, Git). Strong analytical and troubleshooting skills. Good communication skills and ability to work in a collaborative Agile team environment. Preferred Qualifications: Exposure to performance testing tools like JMeter or LoadRunner. Familiarity with database testing using SQL. Experience with BDD frameworks (e.g., Cucumber) is a plus. ISTQB or other relevant certification preferred
Posted 1 month ago
5.0 - 8.0 years
9 - 14 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Performance Testing. Experience5-8 Years.
Posted 1 month ago
5.0 - 8.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Performance Testing. Experience5-8 Years.
Posted 1 month ago
8.0 - 10.0 years
10 - 14 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of this role is to ensure compliance and quality of the process within an account. Do Track and review the process quality through audits Develop audit plan as per SOP and allocate reviews to the analysts Monitor to ensure that the audits are being conducted as per plan Review the audit data across the account to review the account performance on quality parameters, identify the error trends Prepare reports for review for the internal leadership as well as client Identify the best practices and work with the delivery team to deploy for improvement Ensure compliance part of the process by front-ending with the external auditors CMMIE or any onsite audits, coordinating with the internal teams and working with SDH and AH to develop SOPs and compliance registers as required for the audits. Drive training within the account to ensure process quality is maintained Conduct Root Cause Analysis of the errors to identify the training intervention to bridge the gap conduct monthly trainings based on the error types identified in the process audits Deploy various training methods (classroom based, web based etc) to develop the skill and reduce error rates Develop the training reports and share with the key stakeholders including the client twice a week. Support the incoming new process For an existing client, support the any new process addition by ensuring online process training is conducted for the agents, agents have the necessary skill and access is granted to them on applications required For any new process outside the account, support the team in identifying the skill, availability of skill within DOP or avenues for upskilling the team to support the new process Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Deliver No.Performance ParameterMeasure1.Process Performance Meet quality parameters in the account Trainings conducted Timeliness in reporting2.ComplianceAudit reports Compliance in audits3.Team ManagementTeam attrition %, Employee satisfaction score Mandatory Skills: Performance Testing. Experience8-10 Years.
Posted 1 month ago
3.0 - 5.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters. Do Instrumental in understanding the test requirements and test case design of the product Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation Ensuring the test cases are peer reviewed and achieving less rework Work with development team to identify and capture test cases, ensure version Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing) Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc To design and execute the automation framework and reporting Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns Detect bug issues and prepare file defect reports and report test progress No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA's and norms Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository Updates of accurate efforts in eCube, TMS and other project related trackers Timely Response to customer requests and no instances of complaints either internally or externally NoPerformance ParameterMeasure1Understanding the test requirements and test case design of the productEnsure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros2Execute test cases and reportingTesting efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score Mandatory Skills: Performance Testing. Experience3-5 Years.
Posted 1 month ago
5.0 - 8.0 years
9 - 14 Lacs
Chennai
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Performance Testing. Experience5-8 Years.
Posted 1 month ago
3.0 - 5.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to perform manual and automated tests to ensure that product created is as per client expectations and quality standards. Do Perform testing of product software as per the given requirements and specifications Develop complete understanding of product functionality and requirements Collaborate with development team and test leads to understand the products inputs shared by clients Involve in creating a product-wide Test plan and get it reviewed by product and development team Develop and execute test cases/Scenarios to test the accuracy and stability of software applications Documents test results as per the standards Understand the tools used for test reporting, test management, test automation, etc. Log the defects properly and ensure that the testing is done as per the test plans Responsible for Installation Testing, System Testing, Performance Testing and UAT Testing Ensure that all defects are resolved and signed off in the defined timelines Support risk mitigation plans if in case any delays are foreseen Monitor the test progress and check if there might be any delays in achieving the schedule Present the timely testing status to the concerned stakeholders & managers Deliver No.Performance ParameterMeasure1.Client SatisfactionCSAT, quality of product delivered as per customers satisfaction, Defects addressed post sign off production, Timely execution of test plans, Release of Product as per timelines2.Quality AssuranceProduct delivered meets the quality standards, QA Testing Mandatory Skills: Product Test Automation. Experience3-5 Years.
Posted 1 month ago
3.0 - 5.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters. Do Instrumental in understanding the test requirements and test case design of the product Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation Ensuring the test cases are peer reviewed and achieving less rework Work with development team to identify and capture test cases, ensure version Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing) Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc To design and execute the automation framework and reporting Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns Detect bug issues and prepare file defect reports and report test progress No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA's and norms Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository Updates of accurate efforts in eCube, TMS and other project related trackers Timely Response to customer requests and no instances of complaints either internally or externally NoPerformance ParameterMeasure1Understanding the test requirements and test case design of the productEnsure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros2Execute test cases and reportingTesting efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score Mandatory Skills: Performance Testing. Experience3-5 Years.
Posted 1 month ago
3.0 - 5.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: AIOPS - Dynatrace. Experience3-5 Years.
Posted 1 month ago
8.0 - 10.0 years
13 - 18 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to create exceptional and detailed architectural application design and provide thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1. Develop architectural application for the new deals/ major change requests in existing deals a. Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable. b. Manages application assets and directs the development efforts within an enterprise to improve solution delivery and agility c. Guides how to construct and assemble application components and services to support solution architecture and application development d. Maintains the frameworks and artefacts used in the implementation of an application, with reference to the systematic architecture of the overall application portfolio e. Responsible for application architecture paradigms such as service-oriented architecture (SOA) and, more specifically, microservices, ensuring business achieve agility and scalability for a faster time to market f. Provide solution of RFP’s received from clients and ensure overall design assurance Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectives Analyse technology environment, enterprise specifics, client requirements to set a collaboration design framework/ architecture Depending on the client’s need with particular standards and technology stacks create complete RFPs Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions Clearly articulate and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps Evaluate and recommend solutions to integrate with overall technology ecosystem Tracks industry and application trends and relates these to planning current and future IT needs g. Provides technical and strategic inputs during the project planning phase in the form of technical architectural designs and recommendations h. Account mining to find opportunities in the existing clients i. Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture. j. Identifies implementation risks and potential impacts. k. Create new revenue streams within applications as APIs that can be leveraged by clients l. Bring knowledge of automation in application by embracing Agile and dev-ops principles to reduce manual part 2. Understanding application requirements and design a standardize application a. Creating Intellectual Property in forms of services, patterns, models and organizational approaches b. Designing patterns, best practices and reusable applications that can be used for future references c. Ensure system capabilities are consumed by system components and set criteria for evaluating technical and business value in terms of Tolerate, Invest, Migrate and Eliminate d. Provide platform to create standardize tools, uniform design and techniques are maintained to reduce costs of maintenance e. Coordinating input on risks, costs and opportunities for concepts f. Developing customised applications for the customers aligned with their needs g. Perform design and code reviews thoroughly on regular basis, keeping in mind the security measures h. Understanding design and production procedures and standards to create prototypes and finished products i. Work closely with systems analysts, software developers, data managers and other team members to ensure successful production of application software j. Offer viable solutions for various systems and architectures to different types of businesses k. Seamless integration of new and existing systems to eliminate potential problems and maintain data structure and bring value in terms of development l. Transforming all applications into digital form and implement and evolve around mesh app and service architecture that support new technologies like IOT, blockchain, machine learning, automation, BOTS etc m. Cloud Transformation(Migration) Understanding non-functional requirements Producing artefacts such as deployment architecture, interface catalogue Identify internal and external dependency, vendor and internal IT management Support build and testing team n. Cloud Transformation(Modernization) Understanding and Defining target architecture in Integration space Assessing project pipeline / demand and align to target architecture Technical support of delivery team in terms and POC and technical guidance o. Keep Up-to-date with the latest technologies in the market Mandatory Skills: Performance Testing. Experience8-10 Years.
Posted 1 month ago
5.0 - 8.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Neoload. Experience5-8 Years.
Posted 1 month ago
2.0 - 5.0 years
15 - 19 Lacs
Bengaluru
Work from Office
Job Area: Engineering Group, Engineering Group > Software Applications Engineering General Summary: Profile, analyze the traces and optimize the performance of complex concurrent applications running on OSes such as QNX, Linux and Android running Natively as well as in virtual environments on Qualcomm Automotive platforms. Understand the customer use-cases and profile them on Auto platforms by working with multiple HW & SW teams.Understand key benchmark target based on Chipset configuration and correlation with measurement number.Analyze Performance KPIs of Automotive use-cases such as Booting, Multimedia (Camera, Display, Video playback), ADAS (Front and Surround camera perception, Driver Monitoring, Parking stack), Maps & Navigation, Rear-seat entertainment etc. Correlate performance with projections from the systems team. Optimize the booting KPI to meet customer needs.Profile/analysis the popular benchmarks KPI of CPU/GPU/DDR/IO,etc.Characterize/Analysis the hypervisor performance.OS performance comparison and gap debugging.Maintain & publish a performance dashboard across all critical use-cases.Work with customers to root-cause performance issues and lead deep-dive debugs of customer use-cases.Collaborate with cross-functional global teams to plan, execute performance activities on Auto chipsets.Writing or enhance debugging tools for easy debugging/profiling performance issues. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Applications Engineering, Software Development experience, or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Applications Engineering, Software Development experience, or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field. 1+ year of any combination of academic and/or work experience with Programming Language such as C, C++, Java, Python, etc. 1+ year of any combination of academic and/or work experience with debugging techniques. Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.
Posted 1 month ago
6.0 - 10.0 years
7 - 10 Lacs
Pune, Bengaluru
Work from Office
Job Title :Performance Testing - Jmeter, API , Postman, SQL, Cloud concepts Experience 6-10 Years Location Pune/Bangalore : Performance Testing, Jmeter, API , Postman, SQL, Cloud concepts.
Posted 1 month ago
4.0 - 8.0 years
1 - 4 Lacs
Pune
Work from Office
Job Title:Functional Testing Experience4-8 Years Location:Pune : 4-8 yrs experience in functional testing Knowledge of Azure DevOps usage Functional testing ( Cloud testing preferred)
Posted 1 month ago
8.0 - 12.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Job Title:Performance Testing Experience8-12 Years Location:Bangalore JMETER (min 5+ yrs ) 8+yearsofstrongexperienceinPerformanceTesting,candidateshouldbeabletocodeanddesignPerformancetestscripts Abletosetup/maintainandexecutePerformancetestscriptsfromscratch. GoodinJmeter,AzureDevops,Grafana(Goodtohave) ExcellentBusinesscommunicationskill ExperienceinPerformancetestingforbothwebandAPI ExperienceinAgilemethodologyandprocess CustomerInteractionandworkindependentlyonhisownonthedailytasks. Goodinteamhandling,EffortEstimation,PerformanceMetricstrackingandTaskmanagement. Shouldbeproactive,solutionproviderandgoodinstatusreporting.
Posted 1 month ago
5.0 - 7.0 years
3 - 6 Lacs
Chennai
Work from Office
Job Title:QA Lead - FOS Experience5-7 Years Location:Chennai : Performance Testing, Automation Testing, Basic Performance must(Can be trained))
Posted 1 month ago
8.0 - 13.0 years
8 - 13 Lacs
Pune, Bengaluru
Work from Office
Job Title:QA Lead-SDET Experience8-15Years Location:Bangalore, Pune : Java, Selenium, Cucumber/BDD, Performance Testing, Jmeter, Load runner, Microservices, Rest Assured, Rest API, CI CD tools.
Posted 1 month ago
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Performance testing is a crucial aspect of software development, ensuring that applications can handle the expected load and perform efficiently under various conditions. In India, the job market for performance testing professionals is rapidly growing, with many companies actively seeking talented individuals in this field.
The average salary range for performance testing professionals in India varies based on experience and location. Entry-level positions can expect to earn around INR 3-5 lakhs per annum, while experienced professionals with 5+ years of experience can earn upwards of INR 10-15 lakhs per annum.
A typical career path in performance testing may involve starting as a Junior Performance Tester, advancing to a Senior Performance Tester, and eventually becoming a Performance Testing Lead or Manager. Continuous learning and certifications can help professionals progress in this field.
As you explore opportunities in the performance testing job market in India, remember to continuously enhance your skills, stay updated with the latest tools and technologies, and approach interviews with confidence. With dedication and perseverance, you can build a successful career in performance testing. Good luck!
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