Payment Lifecycle

Job Responsibilities:

• Efficiently execute daily business-as-usual (BAU) tasks within a highly controlled framework.
• Demonstrate expertise in signature validation for trade and payment instructions received from clients.
• Verify beneficiary account details during callbacks for outgoing payments from JPM.
• Publish and review daily/weekly performance metrics, identifying and tracking deviations from expected levels.
• Follow up and escalate all aging items promptly, ensuring timely resolution.
• Regularly review and certify CFS Middle Office Authentication function procedures, operating service agreements, and business resiliency plans, while continuously improving productivity benchmarks.
• Actively participate in forums such as Product, Client Service, and Strategy to analyze market changes, drive tech initiatives, and collaborate with Operations Control Management/Risk teams for QA testing, MIS, and audits

Required qualifications, capabilities and skills

• Possess extensive experience in custody fund services, markets, or prime brokerage operations, with a background in managing staff.
• Demonstrate flexibility, ability to meet tight deadlines, and skill in organizing and prioritizing work.
• Exhibit strong analytical and problem-solving skills, with a proactive approach to driving change and enhancing controls.
• Capable of navigating a changing business environment, maintaining a control-focused agenda, and understanding program/project risk.
• Excellent communication and presentation skills, able to convey strategic messages clearly and consistently, and proactive in identifying and escalating issues.
• Strong knowledge of financial markets products, transaction lifecycle in custody, and expertise in Equities, Fixed Income, FX, Collateral, and Derivatives.
• Bachelors Degree required, proficiency in MS Excel, and ability to effectively storyboard using PowerPoint, with a logical, structured approach to planning and decision-making