Senior Product Manager - Credit Card

We are seeking an experienced Product Manager to join our Credit Cards team in Jaipur. We are seeking candidates with proven experience in managing credit card portfolio.

Job Responsibilities -

• Design & execute Marketing Growth Campaigns, initiatives to deliver against Spends Growth, spend targets and increase monthly active customers within the portfolio.
• Track and monitor Customer Spends, transactions trends and partner with relevant merchants to increase customer engagement and spends.
• Monitor and control Inactivity at overall portfolio level and ensure a focus on spend inactivity and plan initiatives to control and reduce.
• Tracking and analyzing key performance indicators (KPIs) such as revenue and expense.
• Understanding customer needs and behaviours, identifying areas for improvement, and working to enhance the customer experience post credit card onboarding
• Collaborating with credit risk teams to strengthen control strategies, implement analytics and reporting.
• Collaborating with various stakeholders, including technology, marketing, operations, customer service, and sales teams, to ensure seamless processes.
• Ensuring compliance with industry regulations and internal policies.
• Developing and implementing strategic plans to optimize portfolio performance, profitability and achieve business objectives.

Must have Presentation & Interpersonal Skills-

• Strong communication and presentation skills mandatory.
• Ability to analyze business requirement and effectively communicate to stakeholders.
• An eye for detail, ability to draft business requirement and process documents.

Good to have Analytical and Data Skills -

• Ability to analyze data, identify trends, and make data-driven decisions.
• Good skill on Microsoft office and knowledge of SQL.
• Understand the business requirements and prepare requirement reports, deep analysis.

surbhi.bhati@aubank.in