patient counsellor

Company Description Zeeva Fertility is dedicated to providing compassionate and ethical infertility treatment. Our expert team is committed to preparing you for life as a mother. We focus on patient-centered care to ensure the best possible outcomes for our patients' journeys to parenthood. Role Description This is a full-time, on-site role for a Patient Counsellor located in Noida. The Patient Counsellor will be responsible for providing emotional support, education, and guidance to patients undergoing fertility treatments. Day-to-day tasks include conducting patient consultations, offering counseling sessions, coordinating with medical staff, maintaining patient records, and ensuring patients are informed about their treatment plans and options. The Patient Counsellor will play a crucial role in creating a supportive and informative environment for patients. Qualifications Strong communication and interpersonal skills Counseling experience and active listening skills Empathy and compassion for patients dealing with infertility Ability to maintain detailed and accurate patient records Understanding of fertility treatments and medical terminology Teamwork and collaboration with medical professionals Ability to work independently and manage patient schedules Experience in a healthcare setting is a plus Show more Show less