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3.0 - 6.0 years

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Hyderabad, Telangana, India

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Messaging Engineer Location: Hafeezpet, Hyderabad Experience: 3-6 years Immediate joiner preferred. Mandatory Skills: 0365, Exchange, DNS. Hybrid Cloud *********Kindly share resume to nsenthil.kumar@genpact.com with sub of "Messaging Engineer" along with notice period ********* Responsibilities · Provide first-level support for Exchange Online issues such as email access, delivery failures, and mailbox settings. · Assist with basic DNS troubleshooting and domain configurations. · Support Cloudflare-related tasks including DNS record updates and SSL settings under supervision. · Respond to incidents and requests related to user identity and access management (IAM), including account lockouts and MFA. · Support certificate renewal tracking and assist with installations on Windows systems. · Provide end-user support for Windows desktop environments including performance issues, logon problems, and profile corruption. · Assist in Windows patch deployment and basic troubleshooting of patch failures. · Log all incidents and service requests in the ITSM system, ensuring SLA adherence. · Escalate unresolved or complex issues to L2/L3 with proper documentation. · Maintain and update SOPs and contribute to the internal knowledge base. Qualifications we seek in you! Bachelor's Degree required. Preferably in Computer Science, Information Systems, or related field. Preferred Qualifications/ Skills · Bachelor’s degree in IT, Computer Science, or a related field (or equivalent work experience). · Exp in technical support or service desk role. · Basic knowledge of Exchange Online (O365) email configuration and support. · Understanding of DNS concepts and ability to identify resolution issues. · Familiarity with Cloudflare DNS and basic web performance/security settings. · Experience with user identity support including Active Directory, Azure AD, and MFA. · Knowledge of certificate management lifecycle (basic level). · Hands-on experience supporting Windows 10/11 desktop environments. · Exposure to Windows patching tools like WSUS, SCCM, or Intune. · Strong problem-solving and documentation skills. Show more Show less

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3.0 - 5.0 years

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Thane, Maharashtra, India

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Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. You will help our business react to changing business conditions with excellent data analysis. You will define the requirements, perform the analysis and identify patterns in large amounts of data. How You Will Contribute You will: Define requirements for analysis in a given business area and perform detailed analysis and identify trends defined in the requirements Identify patterns and help the business react to changing business conditions Perform root-cause analysis and interpret data Work with large amounts of data such as facts, figures, and mathematics/formulas and undertake analytical activities and delivers analysis outputs in accordance with customer needs and conforming to established standards Understand and be involved with aspects of the data science process As the investigator on the data science team, you will apply your knowledge of languages and pull data out of SQL databases, using Tableau/Power BI type tools, and producing basic data visualizations and reporting dashboards What You Will Bring A desire to drive your future and accelerate your career and the following experience and knowledge: Knowledge of Microsoft Excel, Power BI, SQL,R, Python, SAS software, Google Analytics, Google Tag Manager, Tableau, Google AdWords, statistical software Moderate knowledge in math and statistical skills, strong business acumen, moderate computer science/coding skills Develop key performance indicators and create visualizations of the data Utilize business intelligence and analytics tool More About This Role What you need to know about this position: What extra ingredients you will bring: 3-5 years of relevant experience in data analysis, reporting, and visualization. Proven experience in reporting and managing projects with cross-functional and global stakeholders. Experience in Visualization Tools (Tableau/Power BI/Spotfire) Experience in Data Management and Processing Tools (Alteryx/R/Prep/SQL) Experience bringing data together from multiple platforms and showcasing it in easy-to-understand visualizations. Familiarity with statistical analysis techniques and tools is a plus. Experience in the FMCG/Food Products/Supply Chain industry is a plus. Strong analytical and problem-solving skills. Excellent communication and presentation skills. Strong business acumen and the ability to understand business needs and translate them into data-driven solutions. Ability to work independently and as part of a team. Education / Certifications: Bachelor’s or Master’s degree in a quantitative field such as Statistics, Applied Mathematics, Engineering, Data Science, or a related field. Job specific requirements: You will be crucial in supporting our business within Packaging R&D by creating valuable, actionable insights about the data, and communicating your findings to the business. Formulate business problems as data problems and work on solving them through systematic analysis and creating visualizations wherever appropriate. You will work with various stakeholders to determine how to use business data for business solutions/insights impacting productivity, sustainability and other key packaging initiatives. Data Analysis and Visualization: Analyze large datasets related to packaging, material properties, sustainability metrics, and financial data. Design, develop, and maintain interactive dashboards and reports using Power BI (primary tool), and other visualization tools to track key performance indicators (KPIs) and communicate insights effectively. Create ad-hoc reports and presentations to address specific business questions and support decision-making. Develop scalable and sustainable reporting solutions to unlock new insights and data exploration opportunities. Opportunity for knowledge development of Databricks / Python and Modelling & Simulation capabilities Collaboration and Communication: Partner with business stakeholders to understand their data needs and translate them into effective reporting solutions. Present findings and recommendations to both technical and non-technical audiences. Build trust and credibility with different stakeholders to achieve common organizational goals and targets. Participate in meetings and collaborate with team members and stakeholders across different time zones, requiring occasional flexibility in working hours. Collaboration with Central Digital R&D team Travel requirements: Work schedule: Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy Business Unit Summary At Mondelēz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about. We have a rich portfolio of strong brands globally and locally including many household names such as Oreo , belVita and LU biscuits; Cadbury Dairy Milk , Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum. Our 80,000 makers and bakers are located in more than 80 countries and we sell our products in over 150 countries around the world. Our people are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen—and happen fast. Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Type Regular Data Science Analytics & Data Science Show more Show less

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0 years

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India

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Job Title: Cybersecurity Specialist – DLP, Content Filtering & IAM Job Location: Work from home Job Type : Contract (6 months with possible extension) 📝Job Purpose: We are seeking a versatile Cybersecurity Specialist with hands-on experience in Web Content Filtering, Data Loss Prevention (DLP), Vulnerability and Patch Management, and RSA SecurID infrastructure. The ideal candidate will support incident/request management, collaborate with leadership on key projects, and ensure secure operations through regular updates, reviews, and issue resolution. 🎯 Key Deliverables / Responsibilities: Manage and support Web Content Filtering tools (Trellix, Skyhigh, Cato) Implement and monitor DLP solutions (Trellix, Axure, Varonis, CrowdStrike) Respond to incidents, requests, and changes via ServiceNow Handle cybersecurity project support and stakeholder communication Manage Thales CipherTrust for encryption and Tufin for firewall policy review Assist with patch management in UNIX environments by addressing known vulnerabilities Address and remediate IAM vulnerabilities and Apache server issues Administer RSA SecurID including Authentication Manager, Prime, and web tier deployments/upgrades 👨🏻‍💻 Preferred Skills & Tools: Trellix, Skyhigh, Cato Networks Axure, Varonis, CrowdStrike Thales CipherTrust Manager, Tufin RSA SecurID (Authentication Manager, Prime, Web Tier) Apache (vulnerability management) ServiceNow UNIX/Linux environment familiarity Show more Show less

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0 years

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Kochi, Kerala, India

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IT System Administrator – Key Responsibilities Configure and manage compliance policies and profiles in Microsoft Intune for Windows and Mac. Deploy and manage applications and mobile devices remotely. Troubleshoot Intune, endpoint security, OS, and network-related issues. Perform device enrollment, user account management, and conditional access setup. Collaborate with IT, SysAdmin, and Security teams for secure device and patch management. Provide technical support for hardware/software issues. Manage Microsoft Defender , Azure , and asset inventory. Ensure system security through backups, patching, and antivirus updates. Maintain IT documentation and contribute to the knowledge base. Support policy development, audits, and vendor coordination. Qualifications Bachelor’s in IT, CS, or related field (preferred). Experience with Intune, Windows Admin, Azure, Office 365. Familiarity with Linux, MacOS, Android device management. Proficient in Active Directory, PowerShell, Group Policy. Strong troubleshooting, networking, and problem-solving skills. Good communication, organizational, and team collaboration abilities. Relevant certifications (e.g., Endpoint/Windows Admin) are a plus. Show more Show less

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0 years

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Gurugram, Haryana, India

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About Company: GSPANN is a US California Bay Area-based consulting services provider focused on implementations in Enterprise Content Management, Business Intelligence & Mobile Solution initiatives. More than 90% of our current clientele are FORTUNE 1000 organizations. We specialize in strategy, architecture, delivery and support of solutions in the ECM, BI and Mobility space Position: Delivery Manager - SAP Experience: 15 Yrs - 20 Yrs Job Location: Gurgaon We are seeking an experienced SAP Program Manager/Delivery Manager to lead a multi-module SAP project. The ideal candidate will have strong delivery management experience, excellent client-facing skills, and a proven ability to lead cross-functional SAP teams in a dynamic, high-paced environment. Key Responsibilities : Act as the single point of contact for the SAP Support program across modules (FICO, MM, SD, HCM, BASIS, ABAP, etc.). Own overall SAP service delivery across all functional and technical modules, ensuring consistent performance and adherence to contractual SLAs and KPIs. Lead a cross-functional team of SAP consultants, support analysts, and technical leads to deliver high-quality support and enhancements. Ensure efficient incident lifecycle management including incident logging, prioritization, root cause analysis, and resolution, with proactive monitoring and trend analysis. Drive Change Request (CR) governance scoping, effort estimation, cost approvals, implementation planning, and sign-offs. Collaborate with the SAP Basis and Infrastructure teams to coordinate system refreshes, patch updates, user access controls, and landscape optimizations. Coordinate integration points between SAP and third-party systems (e.g., SuccessFactors, Ariba, non-SAP apps), ensuring seamless data flow and process alignment. Define and enforce SOPs, escalation matrices, and communication protocols for critical issues and high-priority incidents. Lead the end-to-end delivery of support services (L1, L2, L3), ensuring SLA adherence and ticket resolution within committed timelines. Coordinate with onshore and offshore teams to ensure 24x7 support coverage and smooth handovers. Drive incident, problem, change, and release management processes. Establish and monitor KPIs, SLAs, and operational dashboards for continuous service improvement. Conduct regular service review meetings with business stakeholders and ensure customer satisfaction. Manage contractual deliverables, resource planning, and budget forecasting. Provide governance on SAP Change Requests and enhancements pipeline. Collaborate with the client’s internal IT and business teams to identify opportunities for automation, optimization, and innovation. Prepare and present weekly/monthly status reports and executive summaries. Required Skills & Qualifications: Proven experience managing large-scale SAP AMS (Application Management Services) engagements. Strong understanding of SAP ECC or S/4HANA and cross-module integration. Prior experience in handling SAP Support Project is a must. Excellent communication, stakeholder management, and escalation handling skills. Proficient in tools like ServiceNow, HP ALM, Solution Manager, or equivalent ticketing systems. Experience in hybrid delivery models (onshore/offshore). Why choose GSPANN “We GSPANNians” are at the heart of the technology that we pioneer. We do not service our customers, we co-create. With the passion to explore solutions to the most challenging business problems, we support and mentor the technologist in everyone who is a part of our team. This translates into innovations that are path-breaking and inspirational for the marquee clients, we co-create a digital future with. GSPANN is a work environment where you are constantly encouraged to sharpen your abilities and shape your growth path, We support you to become the best version of yourself by feeding your curiosity, providing a nurturing environment, and giving ample opportunities to take ownership, experiment, learn and succeed. We’re a close-knit family of more than 1400 people that supports one another and celebrates successes, big or small. We work together, socialize together, and actively serve the communities we live in. We invite you to carry forward the baton of innovation in technology with us. At GSPANN, we do not service. We Co-create. Discover your inner technologist - Explore and expand the boundaries of tech innovation without the fear of failure. Accelerate your learning - Shape your career while scripting the future of tech. Seize the ample learning opportunities to grow at a rapid pace Feel included - At GSPANN, everyone is welcome. Age, gender, culture, and nationality do not matter here, what matters is YOU Inspire and Be Inspired - When you work with the experts, you raise your game. At GSPANN, you’re in the company of marquee clients and extremely talented colleagues Enjoy Life - We love to celebrate milestones and victories, big or small. Ever so often, we come together as one large GSPANN family Give Back - Together, we serve communities. We take steps, small and large so we can do good for the environment, weaving in sustainability and social change in our endeavors We invite you to carry forward the baton of innovation in technology with us. Let’s Co-create. Show more Show less

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8.0 years

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Mumbai, Maharashtra, India

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Cybersecurity Operations Support (WAF, NAC, Anti-DDOS, DLP) Resource Requirement Level: L3 Experience: Minimum 8 years Certifications (any two): CEH, GSEC, Security+, Cisco CyberOps, WAF, NAC, Anti-DDOS, DLP Covered Technologies Web Application Firewall (WAF) Network Access Control (NAC) Anti-DDoS Data Loss Prevention (DLP) General Responsibilities (All Technologies) Health checks, uptime monitoring, performance optimization OEM/vendor coordination for troubleshooting & upgrades Incident response, RCA, remediation, post-incident review Audit & compliance (access/logging review, BCP-DR drills, VA remediation) Integration with AD/LDAP, SIEM, SNMP, SOAR Lifecycle management (license, certificate renewal, firmware upgrades, password & backup management) High Availability/Cluster sync, failover monitoring Technology-Specific Tasks WAF (On-Prem / Cloud) Annual architecture & configuration review Web app onboarding, custom signatures, URL/parameter learning OWASP Top 10 protection, bot protection, DoS rules, cookie/header inspection Managed rule tuning, staging vs enforcement modes Policy assignment, listener setup, application profiling Backup/restore validation, policy maturity, app decommissioning NAC Inline/out-of-band network integration, VLAN segmentation Agent/agentless posture assessment, policy-based access control Identity/location/device-based rules, remediation workflows RADIUS, MAC Auth Bypass, 802.1x, MFA integration Device profiling, endpoint behavior monitoring, NAC patch management Endpoint exception handling, automation scripts Coordination with network/IT teams for troubleshooting Anti-DDoS Detection profile setup (behavioral, signature, protocol-based) Mitigation config (rate limits, CAPTCHA, geo-blocking) Alert configuration, auto-mitigation tuning Coordination with SIEM, SOAR, firewall, SOC for use cases Regular DDOS simulation, testing & tuning DLP (incl. Classification & DRM) Policy creation (regex, fingerprinting, classification, blocking/alerting) Coverage across endpoints, email, and web Agent deployment & updates, inactive endpoint cleanup OS/DB cluster sync, data protection rule setup Kirti Rustagi kirti.rustagi@raspl.com Show more Show less

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0 years

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Mumbai, Maharashtra, India

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Exp: 2yrs to 4yrs Address user tickets regarding hardware, software and networking · Walk customers through installing applications and computer peripherals · Ask targeted questions to diagnose problems · Guide users with simple, step-by-step instructions · Test alternative pathways until the issue is resolved · Configure and provision Mobile device and Laptops. · Configure and provision BYOD devices. · Ensure BYOD and Mobile device configuration request are completed on priority. · Provide priority support to VIP user requests. · Install operating system and applications on new and replacement systems · Record assets in CMDB and SharePoint and maintain proper asset registry · Replace Hardware components as per requirement · Customize desktop applications to meet user needs · Record technical issues and solutions in ticket logs · Direct unresolved issues to the next level of support personnel · Follow up with clients to ensure their systems are functional · Help create technical documentation and manuals Infrastructure Management Services End user computing Service • Desktop, Laptop end to end support • Printer-Peripheral Support • Mobile device Support • Email ,Internet, Business Application assistance Patch Management • Windows client side patch update • Troubleshooting &resolution Application L1 Support • Incident Classification and routing to proper resolver group • First Level Support based on SOP’s on Business Applications Service level management • Service Level Administration • Dashboard • Reporting Asset Management • IMAC Request Management • Asset Audit & Compliance • Asset Reconciliation with Finance Asset register • Asset lifecycle Management Show more Show less

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1.0 - 3.0 years

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Navi Mumbai, Maharashtra, India

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Job Description: Hands-on experience in conducting security testing of system and applications (Web, mobile & cloud) Provide expertise, research, and analytical approaches regarding cybersecurity risks and cyber capabilities. Ability to work with IT and application teams to advice on resolving vulnerabilities Ensure information, data, and other intellectual assets area stored safely while providing with access to relevant information and data. Maintain interfaces with data sources to support business procedures; and ensure compliance with security policies and procedures under the Information Security policies and procedures. Install and configure database software upgrades, patch releases, and system upgrades; execute security maintenance and compliance functions; install workstation; perform database vulnerability evaluations and remediation. Soft Skill Willingness to learn Interpersonal skills, presentation skills Proficient in excel, word, power point presentation Good in top-down and bottom-up communication - both written and verbal Experience 1-3 years relevant experience Show more Show less

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3.0 years

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Hyderabad, Telangana, India

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Job Purpose We are seeking a skilled and experienced Systems and Network Test Lab Manager to join our dynamic team. The ideal candidate will be responsible for performing comprehensive testing on various operating systems and servers, ensuring the highest level of system and network performance. This role is crucial in maintaining the integrity and efficiency of our infrastructure. Responsibilities Lead and manage a team of Test Lab engineers, providing technical direction and guidance for the infrastructure testing efforts Oversee testing on various operating systems and servers, including but not limited to Linux, Windows, and other UNIX-based systems. Oversee testing on various network operating systems and hardware, including but not limited to Juniper, Arista and F5. Monitor and document test results meticulously, ensuring accurate tracking of system and network performance. Generate reports for test results to identify variations, differences, and potential areas of improvement. Develop, maintain, and suggest enhancements to test cases based on changing requirements and technologies. Oversee Regularly patch and update hardware and software used in support of testing environments leverage latest ICE standards. Collaborate with other team members and departments to refine testing processes and methodologies. Assist in developing test plans and strategies for system and network testing. Proactively identify and troubleshoot issues encountered during testing. Stay updated with the latest trends and advancements in system and network testing. Knowledge and Experience 3+ years of experience managing technical resources in an engineering setting. 3+ years of experience in Linux and Windows administration, including patching and upgrades. 3+ years of experience supporting standard enterprise server hardware (Dell, HPE, Lenovo, etc.), including firmware and hardware upgrades. 2+ years of experience in scripting using Python, Bash, PowerShell, Puppet, or Ansible. Proven experience in developing test automation, integration testing, and performance/stress testing for backend infrastructure. Ability to manage small-scale projects and handle multiple projects and tasks simultaneously. Experience with Jira is a plus. Knowledge of benchmarking tools and performance management utilities such as Phoronix, SysBench, 3DMark, SPECInt. Strong analytical skills with a focus on detail and accuracy. Excellent communication skills, both verbal and written. Bachelor’s degree in computer science, Information Technology, or a related field is preferred. Relevant certifications in system/network administration or testing are advantageous. Preferred Skills Demonstrate strong technical leadership abilities Team player with the ability to work independently. Strong problem-solving and critical thinking skills. Ability to adapt to changing technologies and learn new tools quickly. Good organizational skills with the capability to prioritize tasks. Ability to collaborate with a variety of personalities and skillsets and improve the quality of IT processes. Show more Show less

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14.0 - 20.0 years

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Bangalore Urban, Karnataka, India

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POSITION DESCRIPTION JOB TITLE Lead – IT Risk & Business Continuity GRADE VP-I DEPARTMENT Risk LOCATION HO SUB-DEPARTMENT IT Risk TYPE OF POSITION Full-time REPORTS TO Chief Risk Officer (CRO)/Head Ops RISK REPORTING INTO Manager – IT Risk ROLE PURPOSE & OBJECTIVE (A two to three line statement outlining the objective or the reason for which the job exists. What would not get done in the organization if this role did not exist?) Oversee and drive technology risk management focusing on application, infrastructure, availability, reliability and disaster recovery processes. Drive business continuity program of the organization as per the BIA – Business Impact Analysis Leading third party risk management process in alignment to organization outsourcing policy. Responsible for monitoring and managing overall IT Operational Risk posture of the bank Responsible for conducting Root cause analysis on critical IT incidents and implement preventive measures. Responsible for reviewing the RBAC (Role Based Access Control) and to ensure User access review is conducted for the critical applications on defined frequency as per the User Access Management Policy. Work with IT to minimize the recurring instances of gaps in system implementation that results in customer services issues Perform annual/semi-annual review of technology, BCP and outsourcing risks in a structured manner for internal and external (RBI- ICAAP) reporting. SIZE OF THE ROLE (Mention the financial number as applicable for the role. Few examples given below) (Mention the non-financial number as applicable for the role. Few examples given below) FINANCIAL SIZE NON-FINANCIAL SIZE Budget related to business continuity, Information Technology General Control (ITGC) Team of 3-4 managers and 2-3 specialist Regular interaction internal stakeholders – Business heads, IT Solution Delivery heads, IT Application service Management heads, IT Governance head, Head Digital Banking, Principal Nodal Officer, National Manager – Compliance, National Manager – Legal, National Manager – CPMT, Head Alliance and Electronic Payments. KEY DUTIES & RESPONSIBILITIES OF THE ROLE (These responsibilities are representative and the role holder is also responsible for any other job assigned by the superior authorities from time to time. This section in not intended to be an exhaustive listing of all activities done by the role holder. It should capture only the key deliverables and responsibilities of the role) Business/ Financials Design, develop and maintain technology risk and general control framework by incorporating relevant standards and good practices such as ITIL, COBIT, ISO and NIST. Drive design effectiveness assessments and operational effectiveness testing for controls and key risk mapped to technology threat vectors. Oversee development, review and maintenance of Business continuity framework and plans for organization resilience during disruptive events. Ensure annual Business Impact Analysis (BIA) are carried out to develop and maintain business continuity recovery strategies. Drive evaluation of potential risks associated with emerging technology, new projects and system changes Continually improve the quality of the risk management through evaluation of IT operations process like change management, patch management, incident management, backup and disaster recovery. Manage third party Technology and Operational risk management for all third parties by identifying, evaluating, reporting risks in their environment. Ensure comprehensive risk assessments, controls testing are conducted in alignment with the enterprise risk framework. Articulate, monitor and measure Technology and Operational Risk through appropriate assessments, Key Risk Indicators (KRIs), Enterprise Risk Indicators (ERI) and by developing appropriate responses to address changing business needs and control requirements. Set and manage strategic development and tactical implementation of compliance plans of Technology and operational Risk. Drive continuous improvement in organization resilience by monitoring business continuity drills recovery objectives and strategies. Perform annual/semi-annual review of technology, BCP and outsourcing risks in a structured manner for internal and external (RBI- ICAAP) reporting. Customer (Both Internal & External) Drive business continuity or resiliency preparedness for the organization. Support business continuity of customer services during disruptive events Collaborate with stakeholders involved in the Business, control and support functions Support the stakeholders in gathering information and preparing for all tech risk related reporting and meeting, i.e. internal and external audit, regulatory interaction, etc. Document and report IT risks and business continuity issues to Chief Risk Officer (CRO), management committees and other stakeholders Internal Process Evaluate policies, standards, processes and procedures for completeness and recommend enhancements. Ensure user access review of all business applications, servers, security and networking devices are conducted on a periodic basis. Drive post incident analysis along with impact assessment for downtime of IT application and services. Ensure Business Continuity Plans (BCPs) are periodically reviewed, tested and updated to reflect changing needs and lessons learned. Innovation & Learning Disseminate and educate the organization on IT Risk policies, procedures and guideline to all concerned. Builds and monitors manpower with sufficient knowledge, experience, professional qualifications and appropriately skilled resources to deliver as per the plan to meet the organization objectives. Monitor the knowledge levels and identify skills gaps of the team and put in place a continuous training program to update their knowledge and skills. Prescribe various learning interventions for the organization based on patterns of risk, regulatory requirements and need of the organization. Stay knowledgeable of laws, rules, regulations and current trends in all areas of Technology Risk and Business Continuity. MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS Educational Qualifications Bachelor’s Degree in Computer Science or Information Technology OR Post-Graduation or master’s degree in Computer Science/ Computer Application Experience Range (Years and Core Experience Type) Mandatory experience of 14 to 20 years in Technology Risk Management, IT Governance & Business continuity Desired experience of 7 to 10 years in Banking Industry Good understanding of industry best practices in technology risk frameworks such as National Institute of Standards and Technology (NIST), Control Objectives for information and Related Technology (COBIT), ISO 22301, Information Technology Infrastructure Library (ITIL) , IT Act, RBI guidelines on IT risk and governance, Audit frameworks and best practices. Sound knowledge in the domains of IT Operations, IT Service Management, Business Continuity, Cloud, IT applications & infrastructure at the organization level. Good exposure to risk assessment including third party risk assessment. Strong Project Management skills Certifications The certification such as CISM, CISA, CEGIT, ISO 22301 will be added advantage Functional Skills Sound Computer knowledge (MS Office, Outlook, MS PowerPoint) / Ease of technology usage Basic knowledge of Banking Industry, Banking IT applications Enterprise Risk Management, Operational Risk Management and Business Continuity Show more Show less

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0 years

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India

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Job Description : Key Responsibilities: Design, implement, and maintain high-performance, scalable, and secure database systems on AWS RDS , PostgreSQL , Redshift , and SQL Server . Develop, review, and optimize complex SQL queries , views, stored procedures, triggers, and functions. Monitor database performance, implement tuning improvements, and ensure high availability and disaster recovery strategies. Collaborate with development and DevOps teams to support application requirements, schema changes, and release cycles. Perform database migrations, upgrades, and patch management. Create and maintain documentation related to database architecture, procedures, and best practices. Implement and maintain data security measures and access controls. Support ETL processes and troubleshoot data pipeline issues as needed. Mandatory Skills & Experience: Strong hands-on experience with: AWS RDS PostgreSQL Amazon Redshift Microsoft SQL Server Proficiency in SQL development , including performance tuning and query optimization. Experience with backup strategies, replication, monitoring, and high-availability database configurations. Solid understanding of database design principles and best practices. Knowledge of SSIS, SSRS & SSAS development and its management. Knowledge of database partitioning, compression, online performance monitoring/tuning. Experience in database release management process and script review. Knowledge of Database mirroring, AAG and Disaster Recovery procedures. Knowledge in Database monitoring and different monitoring tools. Knowledge in data modeling, database optimization and relational database schemas Knowledge in writing complex SQL queries and debugging through someone else’s code. Experience in managing internal and external MS SQL database security. Knowledge in Database Policies, Certificates, Database Mail, Resource Management Knowledge in SQL Server internals (Memory usage, DMVs, Threads, wait stats, Query Store, SQL Profiler) Knowledge of Cluster Server management and failovers. Knowledge of data modeling (SSARS), Reporting Services (SSRS, Tableau, PowerBI, Athena). Good to have Skills: Exposure to MySQL and Oracle databases. Familiarity with Azure Database Services (e.g., Azure SQL, Azure Database for PostgreSQL). Knowledge of scripting languages (e.g., Python, Bash) for automation is a plus. Experience working in Agile/Scrum environments. Knowledge of Java, PowerShell, or Python is preferred. Show more Show less

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30.0 years

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Hyderabad, Telangana, India

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About Client Our client is a market-leading company with over 30 years of experience in the industry. As one of the world’s leading professional services firms, with $19.7B, with 333,640 associates worldwide, helping their clients modernize technology, reimagine processes, and transform experiences, enabling them to remain competitive in our fast-paced world. Their Specialties in Intelligent Process Automation, Digital Engineering, Industry & Platform Solutions, Internet of Things, Artificial Intelligence, Cloud, Data, Healthcare, Banking, Finance, Fintech, Manufacturing, Retail, Technology, and Salesforce Hi....! We are hiring for below Positions Job Title: RSA Aveksa Key Skills: RSA Aveksa , Access Request Module (ARM),Access Certification Module (ACM), Business Role Module (BRM) , IAM , IGA Job Locations: Pan India Experience: 5 – 12 Years Budget: 16 - 24LPA Education Qualification : Any Graduation Work Mode: Hybrid Employment Type: Contract Notice Period: Immediate - 15 Days Interview Mode: 2 Rounds of Technical Interview + Including Client round Job Description: RSA Aveksa Excellent Knowledge in Identity and Access Governance Solutions Expertise in RSA IGL (formerly known as Aveksa) Access Governance Suite: Hands on experience on all the modules: Access Request Module (ARM), Access Certification Module (ACM), Business Role Module (BRM) with Access Fulfillment Express (AFX) and Access Rules. Must have good understanding of IAM & IGA concepts. Onboarding Applications & Access Management Responsible for the establishment of reviews, rules, and access requests (forms and workflows). Implementing AFX provisioning and handling issues and errors that arise in the application. Database Technologies Expertise Proficient in Oracle and MS SQL Server technologies. Experienced in technical administration, database language, and query languages (especially SQL). Server Technologies and Infrastructure Knowledge Extensive understanding of server technologies, server architectures, and other infrastructure components. Familiar with infrastructure communication protocols. RSA IGL Installation/ Patch updates & Migration Support Installation and Upgradation of RSA IGL Installation of AFX server. Capable of supporting RSA IGL migration activities to newer versions and patch upgrades. Troubleshooting of installation/ patch/ upgrades issues. Strong Problem-Solving & Decision-Making Skills Adept at analyzing problems and making informed decisions to resolve issues efficiently. Excellent Presentation and Communication Abilities Skilled in preparing and performing Proof of Concepts (PoCs). RSA IG&L Reports and Dashboards as per business requirements. Team Player & On-Time Delivery Collaborative in team settings with a strong commitment to meeting deadlines. Interested Candidates please share your CV to sushma.n@people-prime.com Show more Show less

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27.0 years

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Pune, Maharashtra, India

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Competitive salary package Number of hybrid roles based in India Training and development opportunities including company paid certifications ABOUT US The Missing Link has been operating in Australia for over 27 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation. Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes. With over 200+ staff and 25+ different countries represented in our business, we’ve cultivated a respectful and positive workplace where everyone feels valued, respected and empowered. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business. Our people are our difference, and we are always looking for amazing talent to join our team. If you’re looking for a highly successful, inclusive and fast-growing workplace, we’d like to talk to you. The Missing Link is looking for an experienced and talented L2 IT Engineer to join our growing team! THE ROLE Exciting career opportunity for a motivated IT Infrastructure Engineer who is ready to take their technical skills and client-focus to the next level by joining our growing Support Engineering team. To be successful in this role you are passionate about technology and love to work closely with colleagues and clients to deliver an exceptional 'service experience'. You understand the value and importance of IT to an organisation and can demonstrate the ability to analyse complex challenges to identify and implement a solution. You are well-organised, reliable and thrive working autonomously or in a team environment. REQUIREMENTS Superior knowledge of Microsoft 365 and Azure cloud platform MS Teams, SharePoint and OneDrive Active Directory & Entra ID Windows Server 2022 + Windows 10/11 and Office Suite Exceptional time management and organisation skills Ability to work autonomously and as part of a large team Excellent professional communication skills Strong attention to detail Ability to troubleshoot complex technical issues Desirable Skills and Experience Experience working for a Managed Service Provider (MSP Relevant bachelor's degree level qualification Certifications for the technologies listed above MacOS knowledge Hypervisor (VMware, vSphere, Microsoft Hyper-V) Veeam Backup and Replication Email Security (Mimecast etc.) NextGen Endpoint Protection Microsoft Azure Intune Patch Management Tools BENEFITS A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities. Here are some of the best bits about working at The Missing Link and some of the ways we try and maintain our staff happiness levels: Supportive, collaborative and respectful environment Company culture that fosters learning and development through training and mentoring programs Opportunities for professional development and career advancement Show more Show less

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Pune, Maharashtra, India

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Job description: Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ Mandatory Skills: Software Distribution & Patch management . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

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27.0 years

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Pune, Maharashtra, India

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Competitive salary package Number of hybrid roles based in India Training and development opportunities including company paid certifications About Us The Missing Link has been operating in Australia for over 27 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation. Today, The Missing Link is one of the most awarded IT companies in Australia - recognised mainly for our people and processes. With over 200+ staff and 25+ different countries represented in our business, we've cultivated a respectful and positive workplace where everyone feels valued, respected and empowered. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business. Our people are our difference, and we are always looking for amazing talent to join our team. If you're looking for a highly successful, inclusive and fast-growing workplace, we'd like to talk to you. The Missing Link is looking for an experienced and talented L2 IT Engineer to join our growing team! THE ROLE Exciting career opportunity for a motivated IT Infrastructure Engineer who is ready to take their technical skills and client-focus to the next level by joining our growing Support Engineering team. To be successful in this role you are passionate about technology and love to work closely with colleagues and clients to deliver an exceptional 'service experience'. You understand the value and importance of IT to an organisation and can demonstrate the ability to analyse complex challenges to identify and implement a solution. You are well-organised, reliable and thrive working autonomously or in a team environment. Requirements Superior knowledge of: Microsoft 365 and Azure cloud platform MS Teams, SharePoint and OneDrive Active Directory & Entra ID Windows Server 2022 + Windows 10/11 and Office Suite Exceptional time management and organisation skills Ability to work autonomously and as part of a large team Excellent professional communication skills Strong attention to detail Ability to troubleshoot complex technical issues Desirable Skills and Experience: Experience working for a Managed Service Provider (MSP) Relevant bachelor's degree level qualification Certifications for the technologies listed above MacOS knowledge Additional Technologies: Hypervisor (VMware, vSphere, Microsoft Hyper-V) Veeam Backup and Replication Email Security (Mimecast etc.) NextGen Endpoint Protection Microsoft Azure Intune Patch Management Tools Benefits A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities. Here are some of the best bits about working at The Missing Link and some of the ways we try and maintain our staff happiness levels: Supportive, collaborative and respectful environment Company culture that fosters learning and development through training and mentoring programs Opportunities for professional development and career advancement Show more Show less

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3.0 years

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Bengaluru, Karnataka

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Location Bangalore, Karnataka, 560100 Category Engineering / Information Technology Job Type Full time Job Id 1186259 No Compute Linux Engineer This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you. What you will do: The candidate provides Operate and Admin support on Compute infrastructure and the Operating system in accordance with contractually established terms and conditions and established technical standards. Provides technical input, solutions, and recommendations to deal pursuit. Engaged in and provides support for transition/ transformation efforts. Provides IT infrastructure and/ or application infrastructure lifecycle technical support, including planning, project management, installation, on- going management/ monitoring/ troubleshooting, and de- installation, following operational policies and processes that are compliant with industry standards (e.g. Information Technology Infrastructure Library (ITIL)). Manages the technical/ service relationship between the company and the customer, and between the company and subcontractors/ vendors. Works with the key customers and/ or internal businesses/ end user representatives (Infrastructure Support Managers, Client Manager and the Account Delivery Manager) to retain customers and build the business. What you will bring: Resolve customer’s issues via the telephone, email or remote sessions. Reproduce issues in-house and responding back in a timely manner. Regular follow ups with customers with recommendations, updates and action plans. Identify and escalate issues in a timely manner to vendor according to Standard Operating Procedures. Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues. Collaborate with other CoE/HW teams in diagnosing and isolating the cause of complex issues. Maintain quality on case documentation, SLA timeframes and operational metrics. Performs within the Productivity Measure of the team (scorecard) Incident Management: Resolve single and cross technology incidents independently. Lead the team members to resolve complex or cross technology incidents. Escalation Management: Identify, manage, and lead technical escalations. Participate in formal Escalation when required to support escalation especially during crisis. Problem Management: Proactively and reactively look for solutions to prevent problems from occurring in team/technology area. Perform Trend and Root cause analysis. Change Management/Implementation: Independently prepare, review, implement, rollback and test plan for change records. Perform risk and impact analysis for changes, May lead or participate in a Change Advisory Board. Patch and Security Management: Apply patch and security changes per policy. Proactively monitor the environment for patch compliance. Analyze patches for compatibility with each customer or internal infrastructure environment. Configuration Management: Ensure Configuration Management Database (CMDB) entries are complete and accurate. Must Have: Broad technical knowledge on HPE ISS solutions – Installing, Configuring & Troubleshooting of C7000 enclosures, HPE Synergy, Virtual Connects, Blade Switches- SAS,Ethernet & FC, ProLiant Blades & Storage Blades Operating Systems Knowledge – Install, configure, administration and troubleshoot RHEL/SUSE(as Bare-Metal OS & as VMs on Hypervisors) and VMware Working knowledge on Redhat/SUSE Linux Troubleshooting OS logs for hardware issues from VM-support, HPSreport, SOSreport, Support-Config etc Knowledge on SAN, NAS technologies (Ethernet / iSCSI, FC, FCOE) Knowledge on DAS Storage & HBAs – Smart Array /RAID, SSDs SAS, SATA etc Disaster Recovery planning and conducting DR tests. Performed routine Performance Analysis, Capacity analysis, security audit analysis reports to customer for necessary planned changes Linux Vulnerability assessment and Mitigation Serviceguard cluster configuration and management on Linux and Integration with Database and ERP Solution Knowledge on Patch deployment solutions – Redhat Satellite , SUSE Manager Basics of Networking (Vlan concepts, Analyzing switch logs, Jumbo frames, flow control etc) Should be ready to work in rotational shifts and on weekends. Good written and verbal communication skills (Mandatory). Zeal for going the extra mile to solve customer issues. Good to have: Understanding of Rest API, Powershell, databases like SQL/Postgress, etc. Operating Systems Knowledge – administration and support on VMware, Windows HyperV, Linux/Microsoft/VMware VCP or equivalent experience/certification will be an added advantage Must achieve excellent customer satisfaction Take ownership and work with high productivity and efficiency. Support other team members and seek their advice to make decisions on complex issues. Deliver trainings when required. Education and Experience Required: Bachelor’s degree in Engineering (or Equivalent). Experience: Minimum 3+ years of experience in Enterprise Servers and Linux technical support Relevant certification on the latest track like RHCSA / RHCE will be an added advantage. Flexible to work in 24X7 support environment ITIL certification is an added advantage Additional Skills: Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #india #operations Job: Services Job Level: Specialist HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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8.0 years

0 Lacs

Bengaluru, Karnataka

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Location Bangalore, Karnataka, 560100 Category Engineering / Information Technology Job Type Full time Job Id 1186304 No Tier 3 Engineer – Linux, VMware, Compute This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you. What you’ll do: Responsibilities: The engineer is required to have strong Admin, Operate and Manage skills in Linux OS, VMware vSphere and HPE Compute Infrastructures to provide services for global HPE customers. Candidate should have a strong customer focus, sensitivity in dealing with diverse cultures, ability to learn and adapt quickly. Provide advanced support and strategic guidance. Lead complex issues, root cause analysis, and performance tuning. Supports transition and transformation initiatives, migrations, upgrades, and automation. Acts as a technical liaison between internal teams, customers, and third-party vendors. Mentor junior engineers and contribute to knowledge sharing and process improvement. Key Responsibilities: Resolve customer’s issues via telephone, email, or remote sessions. Identify and escalate issues in a timely manner to vendor according to process guidelines. Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues. Collaborate with other technology teams in diagnosing and isolating the cause of complex issues. Maintain quality on case documentation, SLA timeframes and operational metrics. Performs within the Productivity Measure of the team (scorecard). Handle Problem Management, Post Incident Reviews and RCA. What you need to bring: Eligibility & Qualification: Bachelor’s degree in Engineering (or Equivalent). Minimum 8 years of relevant experience in Enterprise Managed Service environment. Expertise in HPE Synergy and Proliant servers. Expertise in RedHat Linux. Expertise in VMware vSphere and SRM. Certification on the latest tracks of RHCE, RHCSA is required. Certification on the latest tracks like VMware VCP and HPE Service Guard is an added advantage. ITIL foundation certification on the latest track is preferred. Experience in leading technical teams or Projects is an added advantage. Flexible working in 24/7 support environment. Minimum level should be SPE if applying as part of Internal Job Posting. Technical Skills: Admin, Operate and Manage RHEL/SUSE, kernel tuning, system hardening, and troubleshooting. Admin, Operate and Manage vSphere Datacenter. Experience with Red Hat Satellite, SUSE Manager, and patch lifecycle management. Strong scripting and automation skills using Bash, Python, and Ansible Experience in ESXi and vCenter upgrades. Experience in ESXi command line interface. Experience in vCenter management. Experience in vSphere Performance Monitoring, Performance Chart, and esxtop. Experience in vSphere Networking, Standard Switch, Distributed Switch (DVS). Experience in vSphere Storage, iSCSI, FC, Software iSCSI, RDM configurations. Experience in vSphere security and ESXi hardening. Good understanding of VMware SRM and vSAN. Experience in log analysis and RCA. Admin, Operate and Manage HPE Synergy, C7000, Proliant, Virtual Connect. Experience in Network troubleshooting, packet capture using pktcap and Wireshark. VMware PowerCLI knowledge and scripting experience. Good understanding on DHCP, DNS and Active Directory. Basic knowledge of Physical Network and Storage technologies. Basic understanding of REST APIs, PowerShell, and database systems (PostgreSQL, MySQL). Non-Technical Skills: Excellent written and verbal communication skills. Commitment to deliver high quality product and solution support. Must achieve excellent customer satisfaction. Take ownership and work with high productivity and efficiency. Support other team members and seek their advice to make decisions on complex issues. Additional Skills: Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. Job: Services Job Level: Expert HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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7.0 years

0 Lacs

Bengaluru, Karnataka

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Location Bangalore, Karnataka, 560100 Category Engineering / Information Technology Job Type Full time Job Id 1186299 No Compute, VMware, and Linux Engineer This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you. What you will do: Acts as a senior technical expert in Compute infrastructure, VMware virtualization, and Linux-based operating systems, providing advanced support and strategic guidance. Leads complex troubleshooting, root cause analysis, and performance tuning across enterprise environments. Provides architectural input and contributes to the design and implementation of infrastructure solutions. Supports transition and transformation initiatives, including migrations, upgrades, and automation efforts. Ensures compliance with ITIL processes and industry best practices. Acts as a technical liaison between internal teams, customers, and third-party vendors. Mentors junior engineers and contributes to knowledge sharing and process improvement. What you will bring: Resolve customer’s issues via the telephone, email or remote sessions. Reproduce issues in-house and responding back in a timely manner. Regular follow ups with customers with recommendations, updates and action plans. Identify and escalate issues in a timely manner to vendor according to Standard Operating Procedures. Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues. Collaborate with other CoE/HW teams in diagnosing and isolating the cause of complex issues. Maintain quality on case documentation, SLA timeframes and operational metrics. Performs within the Productivity Measure of the team (scorecard) Incident Management: Resolve single and cross technology incidents independently. Lead the team members to resolve complex or cross technology incidents. Escalation Management: Identify, manage, and lead technical escalations. Participate in formal Escalation when required to support escalation especially during crisis. Problem Management: Proactively and reactively look for solutions to prevent problems from occurring in team/technology area. Perform Trend and Root cause analysis. Change Management/Implementation: Independently prepare, review, implement, rollback and test plan for change records. Perform risk and impact analysis for changes, May lead or participate in a Change Advisory Board. Patch and Security Management: Apply patch and security changes per policy. Proactively monitor the environment for patch compliance. Analyze patches for compatibility with each customer or internal infrastructure environment. Configuration Management: Ensure Configuration Management Database (CMDB) entries are complete and accurate. Lead resolution of critical incidents and escalations, ensuring minimal business impact. Perform in-depth analysis of system logs, kernel dumps, and performance metrics. Design and implement automation for routine tasks using Ansible, Shell, Python, etc. Lead patch management, vulnerability remediation, and compliance reporting. Maintain and implement high availability (HA) and disaster recovery (DR) solutions. Conduct capacity planning, performance tuning, and infrastructure optimization. Own and drive problem management processes, including RCA documentation and preventive measures. Participate in Change Advisory Boards (CAB) and lead complex change implementations. Maintain and audit CMDB for accuracy and completeness. Provide technical leadership in customer meetings and strategic planning sessions. Must Have: Deep expertise in HPE Compute platforms (C7000, Synergy, Virtual Connect, ProLiant). Advanced Linux administration (RHEL, SUSE) including kernel tuning, system hardening, and troubleshooting. Strong virtualization experience in VMware (vSphere, SRM, Horizon), KVM, and Hyper-V. Proficient in VMware infrastructure management: VM lifecycle operations, cluster management, performance monitoring, capacity planning, patching, backup/restore, and snapshot handling. Skilled in analyzing logs (VM-support, HPSreport, SOSreport) and performing root cause analysis. Solid understanding of storage technologies (SAN/NAS/DAS) and protocols (FC, iSCSI, FCoE). Experience with Red Hat Satellite, SUSE Manager, and patch lifecycle management. Expertise in HA/DR solutions using Serviceguard, Pacemaker, and Linux clustering. Familiarity with networking fundamentals (VLANs, MTU, flow control) and troubleshooting. Strong scripting and automation skills using Bash, Python, and Ansible. Excellent communication, documentation, and customer engagement skills. Good to Have: Experience with cloud platforms (AWS, Azure, GCP) and hybrid cloud integration. Familiarity with Infrastructure as Code (IaC) tools like Terraform. Knowledge of REST APIs, PowerShell, and database systems (PostgreSQL, MySQL). Exposure to containerization (Docker, Podman) and orchestration (Kubernetes). Experience in DevOps practices and CI/CD pipelines. Ability to deliver internal training and mentor junior engineers. Proven track record of driving continuous improvement and innovation. Education and Experience Required: Bachelor’s degree in Engineering, Computer Science, or equivalent. Experience: Minimum 7+ years in Linux/Unix systems administration, VMware virtualization, and enterprise compute environments. Expertise in Compute products, preferably HPE solutions such as Synergy or ProLiant is preferred. Certifications: RHCE (mandatory), RHCA or equivalent advanced certifications with Serviceguard as HA is preferred. VMware VCP or equivalent certification that includes VMware SRM and Horizon is highly desirable. ITIL Foundation certification preferred. Experience in leading technical teams or projects is a plus. Willingness to work in a 24x7 support environment, including on-call rotations. Additional Skills: Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #india #operations Job: Services Job Level: Expert HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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5.0 - 8.0 years

0 Lacs

Pune, Maharashtra, India

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Job description: Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations͏ Mandatory Skills: Software Distribution & Patch management . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

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5.0 - 7.0 years

0 Lacs

Chennai, Tamil Nadu, India

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Key Responsibilities Install, configure, upgrade, and patch MySQL database instances across various environments (development, staging, production). Monitor database performance, availability, and capacity, implementing proactive measures to prevent issues. Set up and manage comprehensive database backup, recovery, and disaster recovery strategies, conducting regular restore drills. Perform advanced MySQL performance tuning, including query optimization, indexing strategies, schema improvements, and server configuration adjustments. Analyze and troubleshoot complex database performance bottlenecks and provide effective solutions. Design, implement and maintain high availability solutions using MySQL Replication (Master-Slave, Group Replication, etc.) and clustering technologies. Ensure robust failover mechanisms and data consistency across replicated environments. Implement and enforce database security best practices, including user access management, encryption, and auditing. Ensure compliance with relevant data privacy and security regulations. Diagnose and resolve complex database-related issues swiftly, providing expert-level support for production incidents. Perform root cause analysis for recurring problems and implement preventive measures. Conduct regular capacity planning to anticipate future database growth and resource requirements. Develop and implement scripts (Shell, Python, etc.) to automate routine database administration tasks, monitoring, and reporting. Collaborate closely with development teams, system administrators, and infrastructure engineers to support application needs and ensure smooth deployments. Maintain comprehensive documentation for database configurations, procedures, and best Qualifications : 5-7 years of dedicated, hands-on experience as a MySQL Database Administrator in a production environment. Deep expertise in MySQL architecture, administration, and troubleshooting. Strong experience with MySQL performance tuning and optimization. Proven experience in setting up and managing MySQL Replication (Master-Slave, Group Replication) and high availability solutions. Proficiency in designing and implementing robust backup and recovery strategies. Excellent command of SQL, including writing complex queries, stored procedures, functions, and understanding indexing strategies. Strong proficiency in Linux/Unix operating systems for database deployment, management, and troubleshooting. Hands-on experience with scripting languages (e.g., Shell scripting, Python) for database : Bachelor's degree in Computer Science, Information Technology, or a related technical QUALIFICATIONS (GOOD TO HAVE) : MySQL certifications (e.g., Oracle Certified Professional, MySQL Database Administrator). Experience with cloud database services (e.g., AWS RDS for MySQL, Azure Database for MySQL, Google Cloud SQL). Familiarity with other database technologies (e.g., PostgreSQL, MongoDB) or NoSQL databases. Experience with database monitoring tools beyond native MySQL (e.g., Percona Monitoring and Management, Prometheus/Grafana). Knowledge of database security best practices and compliance frameworks. Understanding of DevOps principles and experience with infrastructure as code (IaC) (ref:hirist.tech) Show more Show less

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1.0 years

0 Lacs

Delhi Cantonment, Delhi, India

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New Delhi, India Trending Job Info Job Identification 27189 Posting Date 06/16/2025, 09:41 AM Apply Before 06/30/2025, 03:59 PM Job Schedule Full time Locations New Delhi, India Agency UNDP Grade NB2 Vacancy Type National Personnel Service Agreement Practice Area Effectiveness Bureau Regional Bureau for Asia and the Pacific Contract Duration 1 Year with Possibility for extension Education & Work Experience Bachelor's Degree - 2 year(s) experience OR High School certificate- 5 year(s) experience Required Languages Fluency in English and Hindi is required Vacancy Timeline 2 Weeks Job Description Organizational Context UNDP has been working in India since 1951 in almost all areas of human development. Together with the Government of India and development partners, we have worked towards eradicating poverty, reducing inequalities, strengthening local governance, enhancing community resilience, protecting the environment, supporting policy initiatives and institutional reforms, and accelerating sustainable development for all. With projects and programmes in every state and union territory in India, UNDP works with national and subnational government, and diverse development actors to deliver people-centric results, particularly for the most vulnerable and marginalized communities. As the integrator for collective action on the Sustainable Development Goals (SDGs) within the UN system, we are committed to supporting the Government of India’s national development vision and priorities and accelerating the achievement of the SDGs for the people and the planet. UNDP India’s New Country Programme (2023-2027) Builds On Our Prior Work And Aims To Provide An Integrated Approach To Development Solutions In Three Strategic Portfolios Strong, accountable and evidence-led institutions for accelerated achievement of the SDGs. Enhanced economic opportunities and social protection to reduce inequality, with a focus on the marginalized. Climate-smart solutions, sustainable ecosystems and resilient development for reduced vulnerability. South-South cooperation, gender equality and social inclusion are promoted across the pillars. The programme is supported by a framework of renewed partnerships and blended finance solutions, strategic innovation and accelerator labs, and data and digital architecture. You are invited to join a team of future-smart development professionals to support India in achieving the national and globally agreed goals. As part of the UNDP team, your focus will be to work with diverse stakeholders to find country-specific solutions that lead to sustainable development and reach those furthest behind first. Office/Unit/Project Description UN house at 55 Lodhi Estate, New Delhi has an ICT helpdesk team which provides onsite ICT services to all UN agencies in the premises as well as remote support to staff in the field. The ICT support includes daily desk support and management of ICT Infrastructure. Within this team, one ICT Assistant is required. S/he will be based at UNDP, New Delhi and shall work under the guidance and supervision of the Head of the ICT Unit (ICT Associate). As this is a full-time position, s/he cannot hold any other job/assignments during this assignment. Job Purpose And Scope Of Work Under the guidance and direct supervision of the ICT Associate, the ICT Support Assistant provides onsite ICT services to all UN agencies in the premises as well as remote support to staff in the field. The ICT support includes administrative support services to the ICT unit, provides daily technical support to users of information management tools and technology infrastructure in a large Country Office. The ICT Support Assistant promotes a client-oriented approach. Main Purpose The ICT Support Assistant works in close collaboration with the Front Office, Management Support and Business Development, Programme and Operations teams in a large Country Office (CO) and UNDP Headquarters (HQ) staff for resolving ICT-related issues. The ICT Support Assistant provide IT Support services to all UN Agencies staff located in UN House in India. Duties And Responsibilities Supports implementation of ICT management systems and strategies, focusing on achievement of the following results : Ensure compliance with corporate information management and technology standards, guidelines and procedures for the CO technology environment. Support with the use of Quantum (UNDP’s implementation of ERP) functionality for improved business results and improved client services. Contribute to the business processes mapping and implementation of the internal standard operating procedures (SOPs). Provision of inputs to prepare results-oriented ICT workplans. Ensure effective functioning of the (CO) hardware and software packages, focusing on the achievement of the following results: Performance of key technical functions, including changing of hardware electronic components (disks, memory, network wiring, power sources, etc.) and routine repairs. Assistance in the installation of commercial and in-house developed software and related upgrades Assistance in upgrading patch and anti-virus programs on a timely basis. Monitoring of internet traffic, usage and performance on a frequent and regular basis. Support users in backing up and restoring their files, as well as in virus detection, removal and prevention. Organizing Video/Audio/Web Conferences Install, configure and troubleshooting O365 applications. Supports networks administration, focusing on the achievement of the following results Assistance in resolving network related issues and monitor network performance Responds to user queries regarding network access. Assistance in backup and restoration procedures for local drivers. Maintenance of backup logs. Assistance with organization of off-site storage of backups. Managing Cisco Meraki Network Provides administrative support, focusing on the achievement of the following results: Maintenance of an up-to-date inventory of software and hardware. Maintenance of a library of ICT related reference materials. Maintenance of the inventory and stock of supplies and spare parts in cooperation with the Procurement Unit. Extraction of data from various sources. Research and retrieval of data from internal and external sources; preparation of statistical charts, tables and reports as required. Provision of ICT support to key events. Facilitates Knowledge Building, Digital Literacy, And User Training Conduct training and orientation sessions for staff on digital tools and responsible ICT practices. Develop and maintain user guides, FAQs, and internal knowledge resources to support self-service. Provide one-on-one coaching to staff, promoting digital inclusion and the effective use of collaborative tools such as SharePoint, Teams, and OneDrive. Contribute to the digital knowledge management efforts, including organizing shared drives and supporting internal information-sharing platforms. Participation and assistance in the organization of training for the CO staff on ICT issues. Sound contributions to knowledge networks and communities of practice. Supports Digital Transformation, Innovation, And Automation Support the rollout and adoption of innovative digital platforms and services aligned with UNDP’s global digital strategy. Assist in automating routine business processes using tools like Microsoft Power Apps, Power Automate, Power BI and SharePoint workflows. Participate in the testing and localization of global digital systems and tools to improve programme and operational efficiency. Contribute ideas to improve digital workflows, enhance staff engagement with technology, and foster a culture of innovation. The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization Institutional Arrangement [1] This will be a shared position through Common Services Account (CSA) of all UN Agencies located in the UN House and will report to UNDP’s Head of ICT. Reporting To: Head of ICT Support Unit (ICT Associate), UNDP India Reportees to this position (if applicable ): N/A [1] NPSA holders hired under a National implementation modality, remain under the administrative supervision of UNDP, even if daily supervision is ensured by the national counterpart. Competencies Core Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination Cross-Functional & Technical competencies Thematic Area Name Definition Business Management Customer Satisfaction/Client Management Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. Provide inputs to the development of customers service strategy. Look for ways to add value beyond clients' immediate requests. Ability to anticipate client’s upcoming needs and concerns. Information Management & Technology Network, Communication and Infrastructure Management Ability to develop/integrate/operate/manage IT network, communications, Cloud or on-premises infrastructure, and new technologies like IoT. Cisco CCIE CCNP or similar is desirable. Information Management & Technology IT Research and Development Regular following new technologies and technical trends, research the technologies that are applicable and beneficial to the organization and develop the systems Information Management & Technology IT Customer Support Ability to support l customers on IT related issues and generate and contribute to continuous improvement processes to deliver a great user experience. Knowledge of ISO 9001 desirable. ITIL certification or similar isdesirable Min. Education Requirements Secondary education is required. Or A university degree in Information Technology/Computer Science or equivalent field will be given due consideration, but it is not a requirement. Min. years of relevant work experience Minimum of 5 years (with secondary education) or 2 years (with bachelor’s degree) of relevant experience in Information Technology/Computer Science. Required skills Experience in office365 applications including SharePoint & Microsoft Power platform. Experience in organizing online web conferences e.g. Zoom, MS Teams, Cisco Webex etc. Experience in supporting application development on .net technology. Desired skills in addition to the competencies covered in the Competencies section Exposure to Power Apps, Power Automate & Power BI Exposure to app development on .net Experience of working with international organizations including the UN Required Language(s) Fluency in English and Hindi is required. Professional Certificates N.A. Remuneration starting at INR 8,89,418.16 (Annual) / INR 74,118.18 (Monthly) as per the scale depending on qualifications and experience. The remuneration is excluding 8.33% pension amount paid over and above the salary Equal opportunity As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all. Sexual harassment, exploitation, and abuse of authority UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. Right to select multiple candidates UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements. Scam alert UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert. Similar Jobs Show more Show less

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13.0 - 18.0 years

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Greater Vadodara Area

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Location : Vadodara / Ahmedabad. Job Type : Full Time / Onsite. Department : IT Infrastructure. Shift : Rotational Shift. Experience : 13-18 Years. Company Profile SI2 Technologies is a strategic Enterprise Solutions and IT Infrastructure Management service provider company. As a specialist in delivering business transformation through IT, Infrastructure, and Consulting, we partner with our customers to help them drive positive and upscaled outcomes. One of the many ways that we aim to keep providing you with the best possible service is our continued investment in education and the growth of our people. We hire highly skilled professionals and continually train and keep them updated in the latest technologies. Must Have Skills Expertise on ADDS/DNS/DHCP/GPO/Performance tuning, VMware Infra Management, Backup Administration. Good To Have Skills : CommVault Backup Management, Exchange Server Management, Logic Monitor, Box. Skills Windows Expert preferably on Windows Server, VMware, Citrix Infra, Nutanix platform. Adhere best practices of ITIL. Expertise in DNS, DHCP, DFS and Active Directory. Advance windows OS installation, configuration and troubleshooting. Good knowledge of OS performance fine tunning. Share Permission management and migration of Shares. Patch, Vulnerability and remediation Management. Knowledge of monitoring & Management tools like logic Monitor, VCenter, SolarWinds etc. Functional Knowledge of SCCM. Hands-On experience on storage and multipathing. Advance Microsoft cluster configuration, Management and troubleshooting. VMWare Virtualization configuration, management & troubleshooting issues for performance. Hands-On experience of Citrix VDI environment. Working knowledge of Backup and restoration solution (Commvault Preferred). Certificate Management. Co-ordinate with Vendors. Physical RAID configuration and troubleshooting. Good Knowledge of MSSQL and troubleshooting between OS and database. Working Knowledge of ITSM tools. (Service Now Preferred). Cross platform awareness. Roles & Responsibilities Carry out the complex level of troubleshooting on Windows Server OS. Participate in Change Management meetings, Review Technical designs. Sync up with Management, Prepare reports and capacity planning. Train/Monitor L1/L2 teams, Handle Major Incidents. Timely update of INC/RITM and providing RCA within SLA. Timely execution of Change requests as scheduled. Designing, and implementation of Server Infrastructure. Working with Vendors Support to mitigate the issue. performance analysis of data using monitoring Tool. Identify and Analyse performance improvement areas and prepare detailed plan for execution. Carry out OS, application and firmware upgrades as and when required. Implementation of solutions as per Scope defined. Work towards automation of everyday repeated tasks. Troubleshoot VDI issues. Work on problem ticket, identify root cause, prepare and review RCA documents. Manage and troubleshoot Virtualization Platforms. Should have knowledge and understanding of user problems and works towards their resolution in timely and efficient manner for improving overall customer experience. Should work towards enhancement of his skill set on a continual basis. Coordinate with Onsite team for : B.Tech/B.Computers/IT, Graduation/PG in Computers/IT. Certifications : MCSE, VCA/VCP, ITIL (ref:hirist.tech) Show more Show less

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35.0 years

0 Lacs

Delhi, India

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About Us One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What You'll Do The Systems Engineer will be responsible for the Operational Systems Engineering aspect of the BGAN Radio Network Subsystems, on a global scale, thus it will be covered by more than 15 ground stations to gateway traffic. The role is essential for managing the Radio Access part of the BGAN radio network subsystems to fulfil the 24/7 on-call support to operations. Work with our CTO teams and vendors to bring new RAN features into operation. Test and verify any new upgrades in the lab and preproduction system. The Systems Engineer will also have to coordinate and interface externally with manufacturers, to follow up on any bug fixes and ensure that vendor support is provided promptly and efficiently to operations and engineering, to meet all the SLAs and availability requirements. Responsible for supporting Network Operations, Customer Care, and Business portfolio enquiries that require UT Core Module and Network systems troubleshooting. The successful candidate will have to travel periodically to the manufacturer and Satellite Access Station facilities. The successful candidate will be responsible for ensuring that the system is manufactured, assembled, verified, validated and performed in accordance with the requirements of the contract, to be able to perform the following operations and engineering tasks. The day-to-day Advanced disciplinary expertise acting as functional/sector specialist Coordinate with CTO and other partners to validate, test and deploy software and hardware upgrades in production Test and ensure the existing/new fictionalities of the new releases before and after deploying them to production Create procedures for Network Operations and site operators to follow and maintain proper systems behaviour Works on resolving complex issues that may impact multiple areas Take ownership of both internal and external contacts receiving direction in the form of objectives On-call duty, providing 24/7 engineering support for BGAN Radio network, globally Responding to Network Operations and Customer Service enquiries and solutions given promptly Fix any RAN-related problems (H/W or Systems), ensuring all agreed SLAs and availability figures are met Raise case supports to vendors and manage the bug fix implementation with minimum traffic impact Interact with vendor Development teams to validate and cascade new software and configuration settings into the live network safely Provide regular traffic, network performance and test reports to Business Unit teams and SLA reports analysis Perform preventive maintenance and maintain H/W availability for all redundancy schemes Actively participate in RDT functionality by implementing Modification Requests and preparing all sites for new s/w and patch roll-out Support the integration and operation of the safety services (Maritime and Aero safety service) with the Radio network What You'll Need A relevant University degree or equivalent experience with considerable experience in systems engineering management, including any telecommunication system design, test, and implementation exposure Knowledge of network design, integration and testing issues associated with satellite access stations, operating in the L/Ka/Ku band, providing VSAT and IPTV services Good knowledge of DVB-S2/ACM and TDMA Good knowledge of modulation, coding and understanding of 3GPP Good knowledge of protocol analysing tools and RF measurement techniques Ability to create and update Link Budgets Experience working directly with prime contractors Experience in working within an operational 24x7 environment Methodical approach to work, with sufficient commitment and drive to complete tasks, even where adverse conditions are encountered Ability to generate innovative solutions for customer excellence Strong analytical skills and fluency in English Proven interpersonal and negotiating skills Ability to organise and coordinate the workload efficiently Ability to work independently and willingness to travel overseas What Will Help You On The Job MSc/MEng in a relevant technical degree (telecommunications / electronic engineering) Experience in an operational technical environment or product development position within the satellite communications industry Proven experience in providing robust technical advice and solutions to customers in a commercial or business unit community Clear and concise communication skills; ability to articulate technical material to both a technical and non-technical audience Scripting and any proven software engineering and database management capabilities are very much appreciated Cisco CCNA, Cisco Certified Network Associate Systems engineering expertise and project management Experience in FPGA, micro-processing and A/D-D/A system architectures EEO Statement Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here. Show more Show less

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6.0 years

0 Lacs

Chennai, Tamil Nadu, India

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The Opportunity Hitachi Energy is a world leader that is advancing a sustainable energy future for all. We are advancing the world’s energy system to be more sustainable, flexible, and secure, and we collaborate with customers and partners to enable a sustainable energy future – for today’s generations and those to come. The Hitachi Energy Indian Operations Center (INOPC) is a competence center with around 3000+ skilled engineers who focus on tendering, engineering, planning, procurement, project Management, functional system testing, installation supervision, documentation and commissioning. However, over the last decade, it has evolved to become the largest Operations hub. The India Operations Centre team at Chennai, Bangalore and Gurugram supports Hitachi Energy’s units in more than 40 countries across a wide portfolio of all the four business units in Hitachi Energy To date, the team has executed engineering and commissioning for projects in more than 80 countries. The technical marketing engineer for Mission Critical telecommunication Solutions (MCS) has the global responsibility to enable the Pre-Sales & Sales community of the different regional HUBs to understand technical market requirements for wired telecommunication networks and ensure customer interaction in line with global solution/product strategy. Support sales organizations in driving sales by your technical expertise. Provide relevant customer & market inputs to product management and R&D activities, ensuring market alignment and relevance. How You’ll Make An Impact You will be supporting Global Projects for HVDC SCADA & HMI. You will be responsible for design and Develop architecture & functional descriptions for Functions / Solutions for HVDC SCADA. You will be Participate in Tender activities, customer meetings. You will be working in database Management/SQL. You will be developing HMI with Intouch application development & configure Gateway Server. Work on IT-Infrastructure with knowledge on routers, firewalls, Switches, Servers and workstations. Prepare & Perform test case scenarios & participate in FST. Backup/ Image handling on servers and workstations and patch management. Involve in Backup/ Image handling on servers and workstations and patch management. Living Hitachi’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your Background A bachelor’s degree in E&I, I&C, or Mechatronics. You should have 6 to 10 years of experience in Networking, security, Anti-Virus. You should have knowledge in communication protocols, HMI/SCADA. You must have Gateway Server with MicroScada knowledge Basic knowledge on IEEE / IEC standards. Knowledge & Experience MS Office: Word, Excel. Self-starter caliber who could own tasks through to completion. Strong attention to detail. Excellent written and verbal communication skills. Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We employ around 45,000 people in 90 countries who each day work with purpose and use their different backgrounds to challenge the status quo. We welcome you to apply today and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation. Show more Show less

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3.0 years

0 Lacs

Chennai, Tamil Nadu, India

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The Opportunity Hitachi Energy is a world leader that is advancing a sustainable energy future for all. We are advancing the world’s energy system to be more sustainable, flexible, and secure, and we collaborate with customers and partners to enable a sustainable energy future – for today’s generations and those to come. The Hitachi Energy Indian Operations Center (INOPC) is a competence center with around 3000+ skilled engineers who focus on tendering, engineering, planning, procurement, project Management, functional system testing, installation supervision, documentation and commissioning. However, over the last decade, it has evolved to become the largest Operations hub. The India Operations Centre team at Chennai, Bangalore and Gurugram supports Hitachi Energy’s units in more than 40 countries across a wide portfolio of all the four business units in Hitachi Energy To date, the team has executed engineering and commissioning for projects in more than 80 countries. The technical marketing engineer for Mission Critical telecommunication Solutions (MCS) has the global responsibility to enable the Pre-Sales & Sales community of the different regional HUBs to understand technical market requirements for wired telecommunication networks and ensure customer interaction in line with global solution/product strategy. Support sales organizations in driving sales by your technical expertise. Provide relevant customer & market inputs to product management and R&D activities, ensuring market alignment and relevance. How You’ll Make An Impact You will be supporting Global Projects for HVDC SCADA & HMI. You will be responsible for design and Develop architecture & functional descriptions for Functions / Solutions for HVDC SCADA. You will be Participate in Tender activities, customer meetings. You will be working in database Management/SQL. You will be developing HMI with Intouch application development & configure Gateway Server. Work on IT-Infrastructure with knowledge on routers, firewalls, Switches, Servers and workstations. Prepare & Perform test case scenarios & participate in FST. Backup/ Image handling on servers and workstations and patch management. Involve in Backup/ Image handling on servers and workstations and patch management. Living Hitachi’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your Background A bachelor’s degree in E&I, I&C, or Mechatronics. You should have 3 to 6 years of experience in Networking, security, Anti-Virus. You should have knowledge in communication protocols, HMI/SCADA. You must have Gateway Server with MicroScada knowledge Basic knowledge on IEEE / IEC standards. Knowledge & Experience MS Office: Word, Excel. Self-starter caliber who could own tasks through to completion. Strong attention to detail. Excellent written and verbal communication skills. Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We employ around 45,000 people in 90 countries who each day work with purpose and use their different backgrounds to challenge the status quo. We welcome you to apply today and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation. Show more Show less

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