Packing/Unpacking Assistant / E-Commerce Order Management Intern

Our Story
Pureheart is a premium nut brand from Western India Cashew Company (WICC), India’s leading exporter of value-added cashew products and a third-generation family business rooted in the legacy of Dhanalaxmi Vilas Cashew Company, founded in 1932.

With over 80 years of expertise, WICC is recognized for its quality, reliability, and innovation in the edible nuts industry. Certified by BRC, GFSI, HALAL, KOSHER, SEDEX, and more, WICC serves top food manufacturers and retailers across America and Europe. Our Kerala-based ISO9002-certified facility features state-of-the-art production lines and has won multiple national awards for packaging and safety.

The Brand – PUREHEART
Pureheart is Kerala’s market leader in nut-based products, offering a wide range that includes cashews, almonds, pistachios, nut mixes, sweet and chocolate nut spreads, and culinary nut pastes. Crafted with care and rich in taste and nutrition, Pureheart products are trusted by families in India and worldwide.

Whether it's a healthy snack or a delicious spread, Pureheart brings you the finest in flavor, quality, and nourishment—bite after bite

You can learn more about us through the following links:

• Company Website - https://www.wenders.com,
• PUREHEART Product Website - www.pureheart.in

About the Role:

We are seeking a motivated and detail-oriented Packing Assistant / E-Commerce Order Management Intern to support our order fulfillment, RTO unpack and online operations. This is a hands-on opportunity to learn the ins and outs of e-commerce logistics and gain valuable experience in inventory management, order processing, and customer satisfaction.

Key Responsibilities:

• Pick, pack, and label customer orders accurately and efficiently
• Assist in managing daily order processing via our e-commerce platforms
• Monitor and update returns, handover to the respective team for further processing
• Handle returns and exchanges in coordination with the support team
• Communicate with the operations team to resolve RTO order issues quickly
• Assist with other warehouse or administrative tasks as needed

Qualifications:

• Basic knowledge of e-commerce platforms is a plus (training provided)
• Reliable, punctual, and a good team player
• Ability to lift and move packages (up to [weight 2kgs])
• Proficiency with spreadsheets or inventory software is a bonus

What You’ll Gain:

• Practical experience in e-commerce and logistics
• Exposure to inventory management systems and order processing tools
• A fast-paced, collaborative work environment
• A possible opportunity for a full-time role upon successful completion of the internship

Job Type: Internship
Contract length: 2 months

Work Location: In person