1254 Paas Jobs - Page 12

We are seeking a Senior DevOps Engineer with 35 years of hands-on experience in cloud infrastructure and DevOps practices. The role involves designing, implementing, and maintaining AWS cloud infrastructure, managing containerized applications using Amazon EKS and Kubernetes, and developing CI/CD pipelines with Jenkins, Azure DevOps, and Argo CD. The ideal candidate will have expertise in Infrastructure as Code (IaC) tools such as Terraform or CloudFormation, strong scripting skills (e.g., Python, Bash), and a deep understanding of AWS services like EC2, S3, and RDS. Candidates with experience in Financial Services Industry (FSI) or regulated environments are preferred. This is a full-time, 6-month on-site role in Bengaluru, with a requirement for immediate joiners or a notice period of 15 days.

We are seeking a Senior DevOps Engineer with 35 years of hands-on experience in cloud infrastructure and DevOps practices. The role involves designing, implementing, and maintaining AWS cloud infrastructure, managing containerized applications using Amazon EKS and Kubernetes, and developing CI/CD pipelines with Jenkins, Azure DevOps, and Argo CD. The ideal candidate will have expertise in Infrastructure as Code (IaC) tools such as Terraform or CloudFormation, strong scripting skills (e.g., Python, Bash), and a deep understanding of AWS services like EC2, S3, and RDS. Candidates with experience in Financial Services Industry (FSI) or regulated environments are preferred. This is a full-time, 6-month on-site role in Bengaluru, with a requirement for immediate joiners or a notice period of 15 days.

Expertise with the RedHat OpenShift Container Platform. - Expertise with Kubernetes. - Expertise in RedHat Linux administration. - Expertise working with Docker or similar container technologies. - Experience with GCP cloud PAAS/IAAS technologies. - Experience working with infrastructure as code technologies such as Terraform, Go Programming language - Experience in Infrastructure provisioning, monitoring and Ops RedHat OpenShift Container Platform. - Expertise with Kubernetes. - Expertise in RedHat Linux administration. - Expertise working with Docker or similar container technologies. - Experience with GCP cloud PAAS/IAAS RedHat certifications in Linux and OpenShift administration - GCP associate certifications or higher preferred

: Senior Software Engineer (Applications) Location - Bangalore, India DESCRIPTION Zendesk is using cutting edge technologies and software for their customers including complex implementations and integrations encompassing Data Analytics, Artificial Intelligence and Cloud Computing. You will join the Professional Services team. Its mission is to build custom solutions for Zendesk customers. They are built on top of various Zendesk products (Support suite, Sell suite, Sunshine Platform & Sunshine Conversations) to extend their capabilities and integrate with other systems. We create solutions using various APIs, either on the backend or the frontend side. Our core competencies are originating from the JVM & Java ecosystem, but we also deliver cloud-native solutions (on AWS) and frontend applications (in Zendesk Apps Framework). We work fully remotely using Slack and Zoom as our main means of collaboration Working as part of our Professional Services function, Senior Software Engineer will be responsible for designing, implementing, and maintaining tools and processes for software application while also ensuring the reliability, security, and performance of our software that we develop for our customers. KEY RESPONSIBILITIES Design and develop custom integration services Zendesk customers based on the cloud native 12 factor principles. Design and implement microservices from scratch (a lot of greenfield projects) Enhance existing microservices by interacting with technical and solution architects as well as customer stakeholders (if needed) Maintain technical documentation and lead daily technical meetings all the while mentoring and influencing junior members of the team. Design, configure and maintain a wide range of services on Amazon web services cloud platforms for IaaS and PaaS layers. Collaborate closely with infrastructure, operations, security, networking and other teams to ensure smooth software development, infrastructure design and deployment processes. Identify design and development bottlenecks, and implement solutions to improve efficiency and reliability. Keep abreast of latest security best practices and CVEs to protect our applications. Implement and maintain security best practices with continuous monitoring and improvement. Troubleshoot and resolve issues in development, testing, and production environments from a perspective of high severity incidents raised by customers that need deeper root cause analysis. Create and maintain clear and concise documentation for all software development procedures and maintenance processes, to comply with regulations and governance. TECHNICAL SKILLS Work on customer projects, with a goal to deliver a working solution within defined timelines. It will require cooperation with team members and other stakeholders from a wider organisation Develop new solutions following best practices like SOLID, code reviews, test automation, CI/CD deploymentsExperience in setup, configuration and drive the maintenance of application services on Amazon Web Services cloud platform. Proficiency in the following areas Java 17 / Kotlin with Spring Boot React.js with TypeScript MySQL and DynamoDB databases Serverless, AWS Lambda, Step Functions Familiarity with Docker / Kubernetes BPM software experience preferable (for e.g., Workato) Possess a solid foundation in Computer Engineering, holding a Bachelors degree in the field. SOFT SKILLS Technical insight and ability to troubleshoot issues and find solutions is essential in order to solve critical customer issues quickly. A willingness to learn and stay up-to-date with the latest technologies and tools in the relevant domain is essential for e.g., Generative AI for business applications. Senior Software engineers need to be able to effectively communicate and influence with peer developers, architects, operations teams, and other stakeholders EXPECTATIONS OF THIS ROLE Professional experience in developing and designing software solutions Solid command of Java or other JVM-based language & frameworks Willingness to build solutions also in the frontend stack. Prior experience will be welcome! Interest in building cloud-native solutions on AWS platform Being open to explore alternative technologies & technology stacks Ability to work remotely and independently, yet in collaboration with the rest of the team Mentoring and helping less experienced team members Work Experience: Around 6 to 8 years of total experience. Must have experience on Java springboot micro services design/ development/ maintenance/ enhancement with high performance coding Demonstrable experience in technical leadership and mentoring of a small team

We are looking for a highly skilled Software Architect to join our engineering team and drive the design and delivery of scalable, reliable, and high performance systems This role demands a visionary leader who is passionate about technology, thrives on solving complex problems, and is eager to contribute to a fast paced, collaborative environment As a Software Architect, you will lead technical decision making, evaluate and implement tools and APIs for proof of concepts (POCs), and define best practices across teams You will also mentor engineers while shaping the technical roadmap to align with business objectives Key Responsibilities Architecture & Design Develop and maintain scalable, secure, and cost efficient cloud native architectures on platforms like Azure Design, implement, and advocate for microservices architectures and distributed systems Apply design patterns and modern architectural principles to ensure robust, maintainable, and testable solutions Proof of Concept & Tool Evaluation Research and evaluate tools, libraries, and frameworks; prototype integrations to assess feasibility Demonstrate hands on ability to run scripts, configure environments, and integrate APIs for POCs Collaboration & Leadership Partner with engineering, product, and business stakeholders to align on technical solutions Provide thought leadership and guidance to engineering teams on complex technical challenges Conduct architecture reviews and ensure technical alignment across projects Cloud & DevOps Expertise Define cloud strategies, leveraging Azure services like App Services, Functions, Kubernetes (AKS), and DevOps pipelines Promote adoption of CI/CD pipelines, containerization (Docker/Kubernetes), and infrastructure as code (IaC) best practices Code Quality & Development Standards Advocate for clean code practices, automated testing, and robust version control strategies Participate in hands on coding and debugging, if needed, to unblock engineering teams Provide technical leadership to ensure optimal performance and scalability of the applications Key Qualifications Technical Skills Cloud Expertise: Deep understanding of cloud platforms, especially Microsoft Azure, and their ecosystems (eg, PaaS, IaaS, serverless computing, etc) Microservices: Proven expertise in designing, implementing, and scaling microservices based architectures Programming: Hands on experience with one or more languages such as Java, C#, Python, or Node.js API Integration: Strong background in integrating and testing APIs; familiarity with tools like Postman or Swagger Design Patterns: Deep knowledge of architectural and design patterns (eg, CQRS, Event Sourcing, Saga Patterns) DevOps: Experience with CI/CD, container orchestration (Docker/Kubernetes), and IaC (eg, Terraform or Bicep) Scripting: Competency in scripting and automation using Bash, PowerShell, or Python Experience 15+ years of software development experience with at least 3 years in an architecture role Experience leading technical design discussions and driving technical decisions Strong expertise in creating POCs to assess the feasibility of tools, services, and approaches Soft Skills Strong analytical and problem solving abilities Excellent communication skills with the ability to explain technical concepts to both technical and non technical audiences Proven ability to mentor and inspire teams toward technical excellence Preferred Qualifications Experience in Event Driven Architectures and messaging systems like Kafka, Azure Service Bus, or RabbitMQ Hands on experience with multi cloud strategies and hybrid cloud solutions Certifications such as Azure Solutions Architect Expert, AWS Certified Solutio

Line of Service Advisory Industry/Sector Not Applicable Specialism Oracle Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As an Oracle consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Oracle applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Oracle applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job Description & Summary Managing business performance in today s complex and rapidly changing business environment is crucial for any organization s short-term and long-term success. However, ensuring streamlined E2E Oracle fusion Technical to seamlessly adapt to the changing business environment is crucial from a process and compliance perspective. As part of the Technology Consulting -Business Applications - Oracle Practice team, we leverage opportunities around digital disruption, new age operating model and best in class practices to deliver technology enabled transformation to our clients. *Responsibilities: Extensive experience in Oracle ERP/Fusion SaaS/PaaS project implementations as a technical developer. Completed at least 2 full Oracle Cloud (Fusion) Implementation Extensive Knowledge on database structure for ERP/Oracle Cloud (Fusion) Extensively worked on BI Publisher reports, FBDI/OTBI Cloud and Oracle Integration (OIC) Candidates who are proficient (3 or 4 out of 5 score) in more than 2 Fusion Technical areas (Reports & Extracts, Integration Cloud, VBCS, Apex, HDL & FBDI) who has worked for domestic and international clients in support, enhancements and implementation projects with 5 to 8 years of experience. Capable of working in shifts, onsite-offshore delivery model. Knowledge in PL/SQL is must *Mandatory skill sets - Oracle Fusion, BI Publisher reports, FBDI/OTBI Cloud and Oracle Integration (OIC) *Preferred skill sets - Consulting experience *Years of experience required - 3-8 Years of Oracle fusion experience *Education Qualification BE/BTech MBA m Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Master of Business Administration, Bachelor of Technology, Bachelor of Engineering Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Oracle Fusion Applications Optional Skills Consulting Desired Languages (If blank, desired languages not specified) Travel Requirements Up to 60% Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date

SUMMARY Cloud Administrator should be able to work independently on AWS or Azure cloud platform. This position requires Five (5) year of experience; out of which up to 3 years on data center operations and minimum 2 year on cloud services. Candidate should have intermediate knowledge of Linux / Windows technology, scripting, web server, database, and DevOps tools. Candidate should have hands on experience in diagnosing & troubleshooting cloud and platform level issues. Cloud Administrator should able to configure, monitor and manage cloud infrastructure based on AWS cloud best practice. Candidate should have hands on experience of migrating on-Premises workloads to Public cloud. Candidate should have proven capability to proactive address issues. KEY RESPONSIBILITIES Design, implement and manage cloud Infrastructure including but not limited to identity and Security, Monitoring, Data Storage, Business Continuity Define optimal design patterns and solutions for high availability and disaster recovery for applications Develop solutions architecture and evaluate architectural alternatives for private, public and hybrid cloud models, including IaaS, PaaS, and other cloud services Drive scope definition, requirements analysis, functional and technical design, application build, product configuration, unit testing, and production deployment Ensure delivered solutions meet/perform to technical and functional/non-functional requirements Provide technical expertise and ownership in the diagnosis and resolution of an issue, including the determination and provision of workaround solution or escalation to service owners Ensure delivered solutions are realized in time frame committed; work in conjunction with project sponsors to size and manage scope and risk Provide support and technical governance, expertise related to cloud architectures, deployment, and operations Demonstrate knowledge of cloud architecture and implementation features (OS, multi-tenancy, virtualization, orchestration, elastic scalability) Demonstrate knowledge of DevOps tool chains and processes Provide thought leadership in industry and to fellow team members across business and technical project Demonstrate forward thinking around where the organization is going and how technology can support these efforts Advocate and define cloud architecture vision from a strategic perspective, including internal and external platforms, tools, and systems Act as the coach and mentor to team members and technical staff on their assigned project tasks Develop a cohesive team and ensure their continued success Lead the definition and development of cloud reference architecture and management systems Conduct product work reviews with team members SKILLS AND EXPERIENCE 5+ years of architecture, design, implementation, and/or support of highly distributed applications (i.e. having an architectural sense for ensuring availability, reliability, etc.). 2+ years of experience in migrating” on premise workloads to the cloud. Oversight experience on major transformation projects and successful transitions to implementation support teams. Solid understanding of modern authentication protocols and a background in cyber security Deep understanding of cloud computing technologies, business drivers, and emerging computing trends. Understanding of cloud governance technologies for cost management and control. Understanding of common database technologies such as SQL Database/Server, Oracle, MySQL Exposure to multiple, diverse technologies and processing environments Knowledge of all components of cloud technical architecture Strong understanding of network architecture and application development methodologies Proven track record of building deep technical relationships with senior executives and growing cloud consumption share in large or highly strategic accounts. Proven track record of driving decisions collaboratively, resolving conflicts & ensuring follow through. Presentation skills with a high degree of comfort with both large and small audiences. Problem-solving mentality leveraging internal and/or external resources. Exceptional verbal and written communication.

Location:Kochi / Pune C1 - 9- 12years CBR - 200K Passport mandatory Key Roles and responsibilitiesThorough understanding of OCI cloud concepts, environment, services Good Hands-on with OCI architecture and design Implementation of OCI IaaS and PaaS services Conducts business process analysis/design, needs assessments and cost benefit analysis related to the impact on the business. Understanding business needs, translating those needs into system requirements and architecture aligned with the scope of the solution.Technical skills:Hands-on administration skills on the OCI Cloud environment. Good Understanding of OCI cloud, network operations, private and hybrid cloud administration Good Understanding of IaaS, PaaS, SaaS and Cloud design Expertise in designing and planning cloud environment in enterprise environment including application dependencies, client presentation mechanism, network connectivity and overall virtualization strategies Good Understanding of virtualization management and configuration - Knowledge of Autoscaling concepts (scale up and scale down) of VM, VM upgrades, configure availability domains/fault domains - Building a technical and security infrastructure in OCI cloud for selected apps/workloads Understanding of OCI Services - VCN, Subnets, Route tables, Dynamic Routing gateway, Service gateway, Security lists, NSG, Load Balancer, Storage buckets, Logging, Auditing, Monitoring, provisioning, security services(Cloud Gaurd, Network Firewall), IAM Understanding and ability to promptly diagnose and remedy cloud related problems and failures - Hands-on experience with OCI backend infrastructure, troubleshooting, and root cause analysis Manage server, build commission and decommissions processes Logging & monitoring for IaaS/PaaS resources FastConnect setup and traffic flows experience with IPSEC/VPN tunneling working knowledge Knowledge of VCN peering and managing the Dynamic route gateway, security lists on OCI. Implement and maintain all OCI infrastructure and services VM's, OCI functions, Monitoring, Notifications Experienced in Deploying OCI VM's and managing the cloud workloads through OS management HUB Experienced in implementing DR drills on regular basis as per the need or requestMandatory Skills (Must Have)Primary skills:OCI CertificationOracle Cloud Infrastructure Architect - Associate/ProfessionalSecondary Skills at least L2 or L2+ (Good to have)Knowledge on other Cloud - AWS/Azure Knowledge on Infrastructure as Code (IAC) like Terraform Knowledge of any of the tools like Servicenow, BMC Helix, Ansible, Jenkins, Splunk Cloud automation using Python and Powershell scripts Knowledge on Devops, KubernetesBehavioral Skill (Must have):Good Communication Skill - effective written and oral Lead the team of juior architects Eagerness to learn new cloud services and technology Team Collaboration Creative thinking in implementing new solutions 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: Oracle Database Admin. Experience5-8 Years.

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries,Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: FullStack Microsoft-Cloud Azure. Experience5-8 Years.

GCP Engineer GCP developer should have the expertise on the components like Scheduler, DataFlow, BigQuery, Pub/Sub and Cloud SQL etc. Good understanding of GCP cloud environment/services (IAM, Networking, Pub/Sub, Cloud Run, Cloud Storage, Cloud SQL/PostgreSQL, Cloud Spanner etc) based on real migration projects Knowledge of Java / Java frameworks. Have leveraged/ worked with any or all technology areas like Spring boot, Spring batch, Spring boot cloud etc. Experience with API, Microservice design principles and leveraged them in actual project implementation for integration. Deep understanding of Architecture and Design Patterns Need to have knowledge of implementation of event-driven architecture, data integration, event streaming architecture, API driven architecture. Needs to be well versed with DevOps principal and need to have working experience in Docker/containerization. Experience in solution and execution of IaaS, PaaS, SaaS-based deployments, etc. Require conceptual thinking to create 'out of the box solutions Should be good in communication and should be able to handle both customer and development team to deliver an outcome. Mandatory Skills: App-Cloud-Google. Experience5-8 Years.

SRE Microsoft PowerApps Skilled professional with hands-on experience in the Microsoft ecosystem, particularly across Power Platform (Power Apps, Power Automate, Power BI), Azure services, and automation frameworks. The role involves developing solutions using Kusto Query Language (KQL), automating workflows via IcM and Geneva/Jarvis, and managing environments like AME. Proficiency in Azure DevOps for CI/CD and environment management is essential. Key Responsibilities: Design and automate workflows using Power Automate and IcM. Build dashboards and reports in Power BI. Query and analyze data using Kusto Query Language in Azure Monitor/Log Analytics. Manage incidents and operational workflows via Geneva/Jarvis. Develop and deploy solutions in the Azure environment. Use Azure DevOps for pipeline creation, environment management, and project tracking. Preferred Skills: Strong knowledge of Power Apps, Microsoft Azure infrastructure and services. Experience with automation and monitoring tools within Microsoft. Familiarity with DevOps methodologies and tools. Excellent troubleshooting and problem-solving abilities. Mandatory Skills: Microsoft PowerApps. Experience5-8 Years.

Role Purpose The Cyber Security Analyst - L4 is pivotal in safeguarding sensitive organizational information by systematically analyzing, identifying, rectifying, and recommending specific improvements to enhance the security posture of Wipro Technologies. You will proactively assess security risks and implement strategies that protect against potential threats, ensuring compliance with industry standards and regulations. In this role, you will be at the forefront of our cyber defense initiatives, utilizing advanced security measures to protect our assets and reputation. You will work collaboratively with various teams to integrate cybersecurity practices seamlessly into our operations, promoting a culture of security awareness throughout the organization. Key Responsibilities Customer Centricity Deliver exceptional cybersecurity services by ensuring that all customer needs are promptly addressed and resolved. Monitor all log sources and maintain security access protocols to prevent unauthorized access. Develop comprehensive disaster recovery plans to respond to potential security breaches effectively. Continuously monitor for unauthorized, suspicious, or illegal activities within the system. Conduct detailed log reviews and forensic analysis to examine any unauthorized access to sensitive data. Execute security assessments and root cause analyses on security incidents to devise effective improvements. Provide technical support and guidance on escalated incidents from the L1 team, available for 24x7 rotational shifts. Utilize advanced analytics tools to assess emerging threat patterns and vulnerabilities. Complete all tactical security operations tasks related to incident management effectively. Analyze security incidents to provide detailed reports and actionable insights. Coordination & Audit Foster clear communication with stakeholders to address cybersecurity concerns and recommend future security enhancements. Keep an updated information security risk register and assist with internal and external security audits. Support the creation and dissemination of cybersecurity awareness initiatives for all employees. Provide advice and training to staff concerning risks associated with emails, including spam and malicious threats. Desired Competencies The ideal candidate will possess the following competencies Client CentricityAbility to prioritize client needs and deliver tailored solutions. Passion for ResultsA results-oriented mindset to achieve objectives efficiently. Execution ExcellenceCommitment to executing tasks with high-quality standards. Collaborative WorkingCollaborate effectively across different teams and disciplines. Learning AgilityAbility to rapidly adapt and respond to changing situations. Problem Solving & Decision MakingStrong analytical skills to assess issues and make informed decisions. Effective CommunicationAbility to convey complex information clearly and effectively. Security SME Qualifications 8+ years of experience working with enterprise customers on Azure solutions implementation Strong engineering troubleshooting skills to solve complex problems Knowledge of ITIL processes Working on ServiceNow ticketing tool for performing various activities (Incidents/RITM/Change Requests) Strong awareness of networking and internet protocols like TCP/IP, DNS, SMTP, HTTP etc. Expertise on Azure IaaS and PaaS network NPS Radius Server Design, Implementation and Management of Azure Load Balancers Design, Implementation and Management of Azure Application Gateways Design, Implementation and Management of Azure VNet, VNet Peering, VNet Integration etc. Design, Implementation and Management of NSG and ASG Design, Implementation and Manage name resolutions via DNA Zones Design, Implementation and Management of Azure Subnets, Azure UDR and Azure NSG Design, implement and manage Azure Private Link service, Azure Service Endpoints and Azure Private Endpoint Keep an External IP Address inventory with documented owners and purpose Working knowledge on Azure Connection Monitor, NSG Flow Logs, Azure Network watcher and other monitoring tools Mandatory Skills: Palo Alto Networks - Firewalls. Experience5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Cloud-PaaS-GCP-Google Cloud Platform. Experience5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Cloud-PaaS-GCP-Google Cloud Platform. Experience5-8 Years.

GCP Architect A Seasoned architect with a minimum of 12+ years and designing medium to large scale Application-to-Application integration requirements leveraging API, APIMs, ESB, product-based hybrid implementation.. Good understanding of GCP cloud environment/services (IAM, Networking, Pub/Sub, Cloud Run, Cloud Storage, Cloud SQL/PostgreSQL, Cloud Spanner etc) based on real migration projects Experience/Exposure for Openshift & PCF on GCP & DevSecOps will be an added advantage Ability to make critical solution design decisions Knowledge of Java / Java frameworks. Have leveraged/ worked with any or all technology areas like Spring boot, Spring batch, Spring boot cloud etc. Experience with API, Microservice design principles and leveraged them in actual project implementation for integration. Deep understanding of Architecture and Design Patterns Need to have knowledge of implementation of event-driven architecture, data integration, event streaming architecture, API driven architecture. Need to have an understanding and designed integration platform to meet the NFR requirements. Should have implemented design patterns like integrating with multiple COTS applications, integrations with multiple databases (SQL based and also NoSQL) Have worked with multiple teams to gather integration requirements, create Integration specification documents, map specifications, write high level and detailed designs, guiding the technical team for design and implementation. Needs to be well versed with DevOps principal and need to have working experience in Docker/containerization. Experience in solution and execution of IaaS, PaaS, SaaS-based deployments, etc. Require conceptual thinking to create 'out of the box solutions Should be good in communication and should be able to handle both customer and development team to deliver an outcome. Mandatory Skills: App-Cloud-Google. Experience8-10 Years.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Azure Integration. Experience5-8 Years.

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: Cloud-PaaS-GCP-Google Cloud Platform. Experience8-10 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Oracle PaaS Cloud Administration. Experience8-10 Years.

Do Power BI Visualization on cloud Good in SQL Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Role Purpose Power BI Visualization on cloud Good in SQL Power BI Visualization on cloud Good SQL Mandatory Skills: Power BI Visualization on cloud. Experience3-5 Years.

The DevOps Engineer is responsible for maturing the DevOps mindset within the agile teams using techniques such Continuous Integration and Continuous Delivery to provide quality products with seamless integration across Development, Quality Assurance, Infrastructure, Operations, and Release Management roles. The focus of this role will be implementing instrumentation, monitoring and remediating issues in our Azure infrastructure using both Azure native tools as well as other industry tools.

About the job: The Red Hat India Services team is looking for a Consultant to join us in Mumbai, India. In this role, you will help us ensure that our engagements are not just a technology implementation, but an organisational transformation. As a consultant, you will work with our lead architect in our engagements, cocreating innovative software solutions using emerging open source technology and modern software design methods in an agile environment. Youll be coached by the team to facilitate the design and technical delivery of our solutions. As you do so, youll create enthusiasm for building great software using principles of open source and agile culture. You'll support everything from the scoping to delivering the engagements. What will you do: Applies software engineering principles to the operations domain. Ensures service reliability meets users needs, including internally critical and externally visible services Uses software & systems engineering to design, build, and run large-scale, distributed, fault-tolerant systems Develop APIs using Red Hat technology products and service Design, develop, and manage Kafka-based data pipelines Provide issue analysis on Kafka applications Monitor Kafka performance and troubleshoot issues to minimize downtime and ensure uninterrupted data flow, enhancing decision-making and operational efficiency. Participates in an on-call rotation within a geographically distributed team to provide 24x7x365 production support, with responsibility to respond to urgent customer issues Practice sustainable incident response and blameless postmortems Help us cover domains including microservices, API management, and web-scale architectures, DevOps engineering and application delivery, container-based continuous delivery (CD), i.e., using Red Hat OpenShift Container Platform, Team up with Red Hat and the open source community to engineer innovation-based software solutions, designed to further accelerate our customers success at their transformation journey Work as a trusted adviser to our customers and use your critical thinking skills to tackle tough problems in an innovative way Train and coach team members both on technical and non-technical skills Remain an active coder as this is required during our engagements and maintain deep direct technical knowledge of container management systems (CMSs), application infrastructure, architectures, and development solutions Support presales and post-sales field teams during workshops, proofs of concepts, pilots, and production deployments This position requires frequent on-site work with clients and availability to travel up to 50-80%. What will you bring: 4+ years of experience and advanced knowledge of middleware technologies, including enterprise web or middleware development project experience with application integration Knowledge and some experience in OpenShift by Red Hat; Experience with another Platform-as-a-Service (PaaS) solution will also be considered Hands on experience using Cloud as a development environment JEE and Middleware technology Good technical skills and experience designing and implementing JEE solutions. Thorough experience with at least one of the major middleware solutions, preferably Red Hat JBoss Middleware; experience in Oracle WebLogic, IBM WebSphere, WebMethods, Tibco, etc. will also be considered. Hands on experience in application development with Agile approach Hands on experience on building pipelines and CI/CD. Knowledge on Devops and Microservices Enterprise Java development skills are an advantage. Knowledge of Hibernate and Tomcat is an advantage. Hands-on experience on AMQ, API management like 3scale. Ability and desire to learn new technologies on your own and apply new concepts to problems Good to have Skills: Experience with or knowledge of Red Hats technologies like Red Hat OpenShift Container Platform, Red Hat Fuse, Red Hat 3Scale, Red Hat AMQ, or Red Hat AMQ Streams (Kafka) Working with some community technologies like Argo CD, Tekton Pipelines, Helm, or Jenkins Working with application and infrastructure monitoring Experience with or knowledge of JavaScript, Golang, Python, or Shell Scripting About Red Hat Red Hat is the worlds leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hats culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com . General inquiries, such as those regarding the status of a job application, will not receive a reply.

About the Job : The Digital workforce team is part of Red Hats Data and AI organization. The team is focused on building and delivering strategic AI agents designed to augment human capabilities, accelerate workflows, and scale operations across the enterprise. In this role, you will work as a member of a highly dynamic, and fast-paced team. As part of the development team, youll need to be creative, motivated, and proficient in architecting and designing cutting-edge applications that leverage Generative AI. You will work closely with different teams, stakeholders, product owners, and program managers to design, document, and develop solutions. We are seeking talented engineers to spearhead the technology and design of key components within Red Hat's Digital Workforce, shaping the future of digital agents. The ideal candidate will possess strong technical abilities, a commitment to quality and open source, a drive for innovation, excellent communication and teamwork skills, and will excel in a dynamic, startup-like setting. What will you do Architect, design, document, and develop applications in Python and frameworks like LangChain, LangGraph, LLamaStack. Architect and lead the implementation of Agentic AI applications. Architect and lead the implementation of scalable open-source solutions with distributed computing capabilities using Machine Learning models, running on OpenShift AI Architect and design new features with RAG, RAFT, GraphRAG, InstructLab, and their pipelines Develop and optimize retrieval-augmented generation (RAG) pipelines Collaborate with product owners, program managers, different teams, and engineering managers to analyze and clarify business requirements to implement data models and business logic Mentor, influence, and coach a distributed team of engineers Effectively communicate to stakeholders and project team members to ensure proper visibility of development efforts Review code merge requests from other team members for new features Build and deploy applications to Red Hat OpenShift Platform-as-a-Service (PaaS), public clouds, i.e., Google Cloud Platform, AWS, etc. Ensure non-functional requirements, including performance, scalability, resiliency, maintainability, security, etc., are met according to defined standards Resolve bugs, performance problems, and other issues with production applications What will you bring Strong experience in a software engineering role Bachelor's degree in Computer Science, Computer Engineering or related field 10+ years of professional coding, at least a year using Python Excellent communication skills, solid written and verbal communication skills in English; ability to communicate effectively in a global team Problem-solving and troubleshooting skills including performing root cause analysis Understanding of web application infrastructure and fundamentals like REST and HTTP Understanding of public cloud concepts and development practices Knowledge of Distributed Systems Experience with LangGraph, LangChain, Autogen and/or Python/Java-based AI libraries for GenAI applications Experience with continuous delivery (CD) like to build and deploy pipelines like Jenkins, Platform-as-a-Service (PaaS) like OpenShift/Kubernetes Presentations skills and public speaking skills for conferences and demos Enjoys solving challenging problems and working with emerging technologies The following are considered a plus: Experience with AI Agentic frameworks Experience with MCP servers Experience working with LLMs Experience in building Chatbots with Slack Personal qualities and communication: Communicate and influence for impact by bringing data to life via clear narratives and/or storytelling Communication skills and experience in interacting with cross functional business and engineering teams Capability in undertaking business needs analysis in direct consultation. Be a self-starter, displaying initiative in seeing needs, building functionality and leading insights for organizational change. Capability to develop a detailed understanding of our business requirements. Excellent communication, presentation, and writing skills #LI-AK1 About Red Hat Red Hat is the worlds leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hats culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com . General inquiries, such as those regarding the status of a job application, will not receive a reply.

About the Job: The Digital workforce team is part of Red Hats Data and AI organization. The team is focused on building and delivering strategic AI agents designed to augment human capabilities, accelerate workflows, and scale operations across the enterprise. In this role, you will work as a member of a highly dynamic, and fast-paced team. As part of the development team, youll need to be creative, motivated, and proficient in architecting and designing cutting-edge applications that leverage Generative AI. You will work closely with different teams, stakeholders, product owners, and program managers to design, document, and develop solutions. We are seeking talented engineers to spearhead the technology and design of key components within Red Hat's Digital Workforce, shaping the future of digital agents. The ideal candidate will possess strong technical abilities, a commitment to quality and open source, a drive for innovation, excellent communication and teamwork skills, and will excel in a dynamic, startup-like setting. What will you do Architect, design, document, and develop applications in Python and frameworks like LangChain, LangGraph, LLamaStack. Architect and lead the implementation of Agentic AI applications. Architect and lead the implementation of scalable open-source solutions with distributed computing capabilities using Machine Learning models, running on OpenShift AI Architect and design new features with RAG, RAFT, GraphRAG, InstructLab, and their pipelines Develop and optimize retrieval-augmented generation (RAG) pipelines Collaborate with product owners, program managers, different teams, and engineering managers to analyze and clarify business requirements to implement data models and business logic Mentor, influence, and coach a distributed team of engineers Effectively communicate to stakeholders and project team members to ensure proper visibility of development efforts Review code merge requests from other team members for new features Build and deploy applications to Red Hat OpenShift Platform-as-a-Service (PaaS), public clouds, i.e., Google Cloud Platform, AWS, etc. Ensure non-functional requirements, including performance, scalability, resiliency, maintainability, security, etc., are met according to defined standards Resolve bugs, performance problems, and other issues with production applications What will you bring Strong experience in a software engineering role Bachelor's degree in Computer Science, Computer Engineering or related field 10+ years of professional coding, at least a year using Python Excellent communication skills, solid written and verbal communication skills in English; ability to communicate effectively in a global team Problem-solving and troubleshooting skills including performing root cause analysis Understanding of web application infrastructure and fundamentals like REST and HTTP Understanding of public cloud concepts and development practices Knowledge of Distributed Systems Experience with LangGraph, LangChain, Autogen and/or Python/Java-based AI libraries for GenAI applications Experience with continuous delivery (CD) like build and deploy pipelines like Jenkins, Platform-as-a-Service (PaaS) like OpenShift/Kubernetes Presentations skills and public speaking skills for conferences and demos Enjoys solving challenging problems and working with emerging technologies The following are considered a plus: Experience with AI Agentic frameworks Experience with MCP servers Experience working with LLMs Experience in building Chatbots with Slack Personal qualities and communication: Communicate and influence for impact by bringing data to life via clear narratives and/or storytelling Communication skills and experience in interacting with cross functional business and engineering teams Capability in undertaking business needs analysis in direct consultation. Be a self-starter, displaying initiative in seeing needs, building functionality and leading insights for organizational change. Capability to develop a detailed understanding of our business requirements. Excellent communication, presentation, and writing skills #LI-AK1 About Red Hat Red Hat is the worlds leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hats culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com . General inquiries, such as those regarding the status of a job application, will not receive a reply.

The IT AI Application Platform team is seeking a Senior Site Reliability Engineer (SRE) to develop, scale, and operate our AI Application Platform based on Red Hat technologies, including OpenShift AI (RHOAI) and Red Hat Enterprise Linux AI (RHEL AI). As an SRE you will contribute to running core AI services at scale by enabling customer self-service, making our monitoring system more sustainable, and eliminating toil through automation. On the IT AI Application Platform team, you will have the opportunity to influence the complex challenges of scale which are unique to Red Hat IT managed AI platform services, while using your skills in coding, operations, and large-scale distributed system design. We develop, deploy, and maintain Red Hats next-generation Ai application deployment environment for custom applications and services across a range of hybrid cloud infrastructures. We are a global team operating on-premise and in the public cloud, using the latest technologies from Red Hat and beyond. Red Hat relies on teamwork and openness for its success. We are a global team and strive to cultivate a transparent environment that makes room for different voices. We learn from our failures in a blameless environment to support the continuous improvement of the team. At Red Hat, your individual contributions have more visibility than most large companies, and visibility means career opportunities and growth. What you will do The day-to-day responsibilities of an SRE involve working with live systems and coding automation. As an SRE you will be expected to Build and manage our large scale infrastructure and platform services, including public cloud, private cloud, and datacenter-based Automate cloud infrastructure through use of technologies (e.g. auto scaling, load balancing, etc.), scripting (bash, python and golang), monitoring and alerting solutions (e.g. Splunk, Splunk IM, Prometheus, Grafana, Catchpoint etc) Design, develop, and become expert in AI capabilities leveraging emerging industry standards Participate in the design and development of software like Kubernetes operators, webhooks, cli-tools.. Implement and maintain intelligent infrastructure and application monitoring designed to enable application engineering teams Ensure the production environment is operating in accordance with established procedures and best practices Provide escalation support for high severity and critical platform-impacting events Provide feedback around bugs and feature improvements to the various Red Hat Product Engineering teams Contribute software tests and participate in peer review to increase the quality of our codebase Help and develop peers capabilities through knowledge sharing, mentoring, and collaboration Participate in a regular on-call schedule, supporting the operation needs of our tenants Practice sustainable incident response and blameless postmortems Work within a small agile team to develop and improve SRE methodologies, support your peers, plan and self-improve What you will bring A bachelor's degree in Computer Science or a related technical field involving software or systems engineering is required. However, hands-on experience that demonstrates your ability and interest in Site Reliability Engineering are valuable to us, and may be considered in lieu of degree requirements. You must have some experience programming in at least one of these languagesPython, Golang, Java, C, C++ or another object-oriented language. You must have experience working with public clouds such as AWS, GCP, or Azure. You must also have the ability to collaboratively troubleshoot and solve problems in a team setting. As an SRE you will be most successful if you have some experience troubleshooting an as-a-service offering (SaaS, PaaS, etc.) and some experience working with complex distributed systems. We like to see a demonstrated ability to debug, optimize code and automate routine tasks. We are Red Hat, so you need a basic understanding of Unix/Linux operating systems. Desired skills 3+ years of experience of using cloud providers and technologies (Google, Azure, Amazon, OpenStack etc) 1+ years of experience administering a kubernetes based production environment 2+ years of experience with enterprise systems monitoring 2+ years of experience with enterprise configuration management software like Ansible by Red Hat, Puppet, or Chef 2+ years of experience programming with at least one object-oriented language; Golang, Java, or Python are preferred 2+ years of experience delivering a hosted service Demonstrated ability to quickly and accurately troubleshoot system issues Solid understanding of standard TCP/IP networking and common protocols like DNS and HTTP Demonstrated comfort with collaboration, open communication and reaching across functional boundaries Passion for understanding users needs and delivering outstanding user experiences Independent problem-solving and self-direction Works well alone and as part of a global team Experience working with Agile development methodologies #LI-SH4 About Red Hat Red Hat is the worlds leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hats culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com . General inquiries, such as those regarding the status of a job application, will not receive a reply.

Roles & Responsibilities: The Infrastructure Engineer is responsible for leading the design, development, implementation, and support of the infrastructure. This involves analyzing, configuring, testing and implementing the infrastructure. This may also involve monitoring and controlling the performance and status of the infrastructure. This role will also plan the support and maintenance of the infrastructure. This may include evaluating and making recommendation in enhancements to the existing infrastructure. This role partners with the IT Architect during the initial stages of the project/solution to ensure the accuracy of business cases and that the solution will meet the business need. Lead effort to plan, engineer, and design the infrastructure as well as lead the effort to evaluate, recommend, integrate and coordinate enhancements to the infrastructure. Work with IT Architects to ensure that modified infrastructure interacts appropriately, data conversion impacts are considered, and other areas of impact are addressed and meet performance requirements of the project. Lead effort to develop and configure the infrastructure from conceptualization through stabilization using various computer platforms. Lead effort to implement the infrastructure by analyzing the current system environment and infrastructure, using technical tools and utilities, performing complex product customization, and developing implementation and verification procedures to ensure successful installation of systems hardware/software. Lead routine infrastructure analysis, and evaluation on resource requirements necessary to maintain and/or expand service levels. Requirements: Requires in-depth knowledge and experience Solves complex problems; takes a new perspective using existing solutions Works independently; receives minimal guidance Acts as a resource for colleagues with less experience Represents the level at which career may stabilize for many years or even until retirement Uses best practices and knowledge of internal or external business issues to improve products/services or processes Typically resolves complex problems or problems where precedent may not exist Often leads the work of project teams; may formally train junior staff Works independently