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PA-I2C-Billing-HIG021434

0 - 4 years

0 Lacs

telangana

Posted:2 weeks ago| Platform: Shine logo

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Skills Required

accounts receivable cash application customer service verbal communication written communication problem solving english language skills

Work Mode

On-site

Job Type

Full Time

Job Description

As a Process Associate for Invoice to Cash at Genpact, you will be responsible for the day-to-day operations related to cash application, ensuring timely resolution of customer queries and maintaining service level agreements. Your role will involve making collection calls, sending invoices as per customer requests, identifying and resolving unidentified cash, and managing the end-to-end process of cash applications. Additionally, you will be required to follow up on customer/internal disputes, reconcile orders, and facilitate communication between departments to achieve resolutions. To excel in this role, you should possess a Bachelor's degree in Commerce (B.Com) and have strong English language skills. Freshers are encouraged to apply. The ideal candidate will demonstrate strong interpersonal skills, including clear verbal and written communication, problem-solving abilities, and a significant background in Accounts Receivable/Order to Cash processes. Join us at Genpact and be a part of a global professional services firm that is committed to delivering outcomes that drive value for clients. With a focus on digital operations services, data, technology, and AI, we serve leading enterprises worldwide and are dedicated to creating a world that works better for people. If you are passionate about making a difference and thrive in a dynamic work environment, apply now to become a valuable member of our team.,

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