3391 Outbound Process Jobs - Page 44

Roles and Responsibilities Lead a team of sales professionals to achieve targets through effective communication, coaching, and feedback. Ensure timely completion of tasks and meetings with clients while maintaining high levels of customer satisfaction. Collaborate with other teams to resolve issues related to outbound processes and banking operations. Develop and implement strategies to improve sales performance, reduce shrinkage, attrition, AHT, CSAT, KRA, SLA & KPI. Monitor team performance regularly to identify areas for improvement. Desired Candidate Profile Min 1 year of experience in BPO/Call Centre industry as a Team Leader or similar role. Strong understanding of Sales Process (Outbound), Outbound Sales, Banking Processes, Team Handling skills. Excellent communication skills with ability to lead by example.

Start Your Call Center Career Right with JobShop Multiple Roles in Bangalore!"** - Join Indias largest BPO recruitment company and explore a world of call center jobs, all in one place. At JobShop, we have openings for voice, non-voice, and customer service roles with top-paying employers in Bangalore. Freshers, heres your chance to step into a thriving career, and experienced candidates, elevate your career with roles offering competitive pay and growth opportunities. - Your career in the BPO sector begins here apply today and see what JobShop can do for you! Job Details: 1). International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call HR Adeeba-7975182651 or 9964080000 or visit jobshop.ai to explore other open positions with us 2)International Customer Support(Voice)2-Way Cab Provided Work Location : Bengaluru, Whitefield Salary upto 40,000 per month Minimum 1 year experience a must Call HR Adeeba-7975182651 or 9964080000 or visit jobshop.ai to explore other open positions with us 3)International Voice (Customer Support) - US Shift (5 days working +Two-way Free Cab) Work Location :AMR Tech Park, Bommanahalli Salary upto 28,000 per month Minimum 1 year experience a must Call HR Adeeba-7975182651 or 9964080000 or visit jobshop.ai to explore other open positions with us 3)International Customer Service Representative(Voice) Work Location : Indiranagar, Bengaluru Salary upto 35,000 per month Minimum 1 year experience a must Call HR Adeeba-7975182651 or 9964080000 or visit jobshop.ai to explore other open positions with us 4)International Customer Service Representative(Voice) Work Location : Indiranagar, Bengaluru Salary upto 35,000 per month Minimum 1 year experience a must Call HR Adeeba-7975182651 or 9964080000 or visit jobshop.ai to explore other open positions with us

Hiring for TOP Notch BPOs and Captive Units. Customer service campaigns. Graduate Fresher or Undergrad with 6 Months of BPO Experience Can Apply Salary Range – 20K-40K 5 day's working Excellent English Communication Skills Call/WA Vaibhav 8288987477

- Freshers can apply -( 2019 - 2024 ) pass outs without any backlogs can apply - Life science graduates can also apply - B Tech/BE not allowed - Strong Communication is required ( Oral & Written skills ) - Sound Analytical skills and logical thinking is required Please contact- Tanu on whatsapp 8925819416

Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice, International Semi Voice & Social Media Escalation. Job Discription Company- First Source 1. Process- Sky Suv (Upselling- Voice Process) Unlimited Of Incentives 2. Process- Sky TV (Customer Support- Voice Process) Qualification- 10, Puc, Any Graduate 3. Process- SKY Q (Semi Technical- Voice Process) Qualification- 10, Puc, Any Graduate Fresher/ Experience Location- Brookfield Fresher Salary-21 to 23TK (23CTC) Experience Salary-28 to 35TK (35CTC) Shifts: 5 days working, 2 days rotational off & rotational shift For More Details Call HR Kulsum-7026022000 or 9964080000 or visit jobshop.ai to explore other open positions with us

Job Title: Customer Service & Upselling Executive Voice Process (Thane / Juinagar) Company: IDFC First Bank Experience Required: 0 2 Years (Fresher can apply) Salary depends on the profile and the interview. Salary: 16,000 26,000 per month + Incentives Location: Thane, Juinagar (Mumbai) Employment Type: Full Time, Permanent Role Category: Voice process Job Description. We are hiring Customer Service & Upselling Executives for our voice-based process. The role involves managing inbound and outbound calls, resolving customer queries, and promoting relevant banking products and services through upselling and cross-selling techniques. Key Responsibilities Handle inbound/outbound customer calls professionally and empathetically Resolve customer queries related to products, services, transactions, and account issues Upsell/cross-sell banking products such as credit cards, loans, insurance, and savings plans Achieve daily/monthly targets for upselling and customer satisfaction Maintain accurate call records in the CRM system Follow quality, compliance, and escalation protocols as per company standards Desired Candidate Profile Education: Graduate in any discipline Experience: Freshers or candidates with up to 3 years of experience in customer service or telesales Skills Required: Excellent communication in English & Hindi (regional languages a plus) Strong persuasion and interpersonal skills Perks and Benefits Fixed Salary + Attractive Incentives Pickup and Drop Facility Available On-the-job Training and Development Performance-based Growth Opportunities Work with a reputed banking process

Role & responsibilities Candidates should have very good communication skills. The candidate should be comfortable with 24/7 shifts. The candidate should have good learning skills. The candidate should have basic knowledge of computers. The candidate must be 12th passed and must have the original DMC. The candidate must be above 18 years. Benefits:- Best career growth Provident fund Health insurance Cab facility Send your cv at : 9056288584 or Email:- Hr.kabalikrutzone22@gmail.com

Job description Exciting Career Opportunity in the Premium International and Domestic Process! Job Objectives Are you an experienced or fresher in BPO seeking a fresh challenge JobShop is looking for skilled individuals to join their Premium domestic Process Team! Position Highlights: Location: Bangalore Salary:5 days week, with rotational shifts Rotational Shifts Salary:22k To -40k Position: Customer Support Executive Voice process and Non Voice Process Requirements: Fresher or experienced both can apply Skills: Excellent English Education: Graduate Freshers/ Undergraduates with 6 months experience can apply Availability: Immediate joiners preferred How to Apply: Walk-in Interview Location : 4th Floor, BMR Complex, 485, Hennur Main Rd, HBR Layout 4th Block, Hennur Gardens, Bengaluru, Karnataka 560043 Don't forget to Call HR Shagufta 6360065103

As aTele Sales ExecutiveatEaseMyTrip.com, you will be responsible for connecting with potential customers over calls, understanding their travel needs, and converting inquiries into successful bookings. This role demands strong communication skills, a persuasive sales approach, and the ability to offer travel solutions in real-time. You will play a key role in driving revenue and enhancing customer satisfaction by promoting flight, hotel, holiday, and other travel services offered by EaseMyTrip. Key Responsibilities Inbound & Outbound Calling: Make outbound calls to potential customers and attend inbound inquiries to understand their travel requirements and convert them into bookings. Travel Product Promotion: Promote flight tickets, hotel bookings, holiday packages, bus/train tickets, and other travel-related services offered by EaseMyTrip. Lead Conversion: Follow up with leads, explain product offerings, and close sales by assisting customers in selecting the best available travel options. Customer Interaction: Maintain a professional and courteous tone while communicating with customers, ensuring a positive brand experience. Understanding Customer Needs: Assess customer preferences, travel budgets, and destinations to offer personalized travel recommendations. Daily Reporting & CRM Updates: Maintain accurate records of customer interactions, follow-ups, bookings, and updates in CRM systems. Target Achievement: Consistently meet or exceed assigned sales targets and KPIs on a daily, weekly, and monthly basis. Cross-Selling & Upselling: Identify opportunities to upsell add-ons like travel insurance, seat selection, meals, etc., and cross-sell other travel services. Issue Resolution: Handle customer queries, complaints, or post-sale concerns promptly and professionally to ensure satisfaction. Collaboration with Internal Teams: Coordinate with customer service, operations, and backend support to ensure smooth booking and service fulfillment. Preferred Candidate Profile Experience:Freshers and candidates with up to 3 years of experience in tele sales, customer service, or BPO/voice process preferably in travel, hospitality, or e-commerce sectors. Educational Qualification: Graduate in any discipline. A diploma in travel or tourism is an added advantage. Communication Skills: Excellent verbal communication skills in Hindi and English . Knowledge of additional regional languages (e.g., Tamil, Telugu, Bengali, Marathi) is a plus. Sales Skills: Strong persuasive skills with a target-oriented approach and ability to close sales effectively. Customer Focus: Passionate about customer satisfaction and able to handle objections or concerns professionally. Tech-Savvy: Comfortable using CRM software, travel booking platforms, and MS Office tools. Multitasking Ability: Able to manage multiple leads and calls in a fast-paced work environment. Adaptability: Willing to work in rotational shifts, including weekends and holidays based on business requirements. Problem Solving: Quick thinker with the ability to resolve customer issues and handle objections efficiently. Team Spirit: Cooperative, enthusiastic, and motivated to contribute to team goals and business growth.

Process: retention Shift : 9am - 9 pm Week off : 1 rotational Minimum qualification : HSC/Graduate Experience: HSC with 1 year BPO experience Required Candidate profile Graduate with 6 months BPO experience Salary : 20k inhand 23k Ctc (Linguistic Marathi & Gujarati Mandatory) Age : 35 ROI : Amcat / Hr / Ops / Client Quality: Versant 3

Candidate with Good English Communication skills is required, HSC with Min 2 years & Graduate with Min 6 Months Experience Salary 18,000 to 25,000/- +incentives Depends on last drawn Shift timings 9:30 am to 7:00 pm Rotational 1 week Off Required Candidate profile Note:- Tamil, Telugu, Kannada, Malayalam Speaking candidate will be an added Preference But they should be Fluent in Hindi, Good English and Fluent in Regional Languages

Job description : Role: Associate Customer Support Industry Type- BPO. Employment Type-Full Time, Permanent. Education Qualification- Any Graduation. Work Location: Pranava One Building 5th Floor Opp: Irrum Metro Station 5 Days Working (Rotational Week Off) Pure dayshifts only. Roles & Responsibilities: Handle customer calls and provide information. Explaining about products. Handling calls related to quires, survey and feedback. Handling enquiry and service calls. Have to solve the queries or the problems of the customers. Eligibility Criteria: Excellent in English and Hindi. Fresher and Experience (6 Months on papers) Sales experience would be an advantage. Candidate should be willing to work from office. Immediate Joiners preferred No Cab Facility. Interview Venue- Tech Mahindra BPO Limited - Plot no 53/a, Ohri Towers, 1-154, Sebastian Road, Near Clock Tower, Secunderabad, Telangana 500003.

Roles and Responsibilities Resolve customer issues promptly and efficiently while maintaining high levels of service quality. Meet performance targets for call handling time, resolution rates, and first-call resolution ratios. Collaborate with team members to achieve shared goals and objectives. Desired Candidate Profile 1-4 years of experience in International BPO/Call Centre environment with exposure to Customer Support/Customer Service roles. Strong communication skills with excellent verbal fluency in English language. Ability to work on rotational shifts including night shifts (24x7) with flexibility to adapt quickly to changing schedules.

We are hiring Customer Service and Telesales Executives for UK Inbound Voice Process! Job Role - Customer Service and Sales Salary - 30% hike on last documented experience till 5LPA. For freshers, 20k NTH. Working Days - 5 working days with 2 rotational week offs. Faicilities - Huge incentives, free cab facility and accelerated growth path Please share your CV at 9748011777 (Malhar Ghoshal)

Hiring for US Healthcare Voice process -Thane Location - Work from office HSC/Graduate with a minimum of 6 months or above of voice based customer service experience mandatory Comms skill - Excellent Salary - Upto 35k in hand Shifts: 24*7 rotational shifts (strictly follow IBU boundaries) Week offs: 5 days of working. Any 2 Rotational week offs Perks and benefits: Good Salary With Unlimited Incentives How to Apply: To schedule your interview Call or send your CV/Resume through WhatsApp HR Ashwini : 9822643371

Responding or resolving customer queries over calls/ chat Call on provided data and pitch our product or services Responding to customer queries in timely manner Maintain a good relationship with the customers Call/ WhatsApp HR Shivangi 9634855513 Required Candidate profile Excellent communication skills in English 12th pass / Freshers can apply Comfortable in Rotational shifts Immediate joiner Should have good interpersonal skills Exp in Sales and CS will be preferred Perks and benefits Huge Incentives Health Insurance Travel Allowance

HOPPER UNIVERSAL GDS Travel process (voice) WORK FROM OFFICE - Thane Location DOJ - immediate joining GDS/travel background candidates - 20 nos [GDS knowledge and experience of Amadeus/Sabre; (refunds, reissuance, cancellation, reservation, partial exchange, schedule change, etc- 6 months or above)] Good Communication skills 42k net take home; 41k in hand for candidates with GDS knowledge and travel based experience Rounds of interview- HR, Amcat, Essay Writex test, Operations round Essay writex score of 60 required before operations round Strictly follow IBU transport boundaries of Thane Shifts - 24*7 rotational Week off - 2 rotational week offse Comms level - STRICTLY Cluster 1 or Cluster 2 (no compromise on quality of comms) Perks and benefits: Good Salary With Unlimited Incentives How to Apply: To schedule your interview Call or send your CV/Resume through WhatsApp HR Saumya:- 8263043709

Urgent Hiring for International voice sales process Required At least 06 months of experience into any international voice sales process International Sales + Excellent communication skills is required Need only immediate joiner Sneha @ 8448100705 Required Candidate profile Hiring for Inbound Sales Process USA Shift Location: Gurgaon Salary uptp-50k + Unlimited Incentives + Both Side Cab + Meal Interested Call Sneha @ 8448100705 or whatsapp on the same

Role & responsibilities Understand and manage various audit processes, interpret results, and implement action plans accordingly. Maintain accurate reporting to ensure compliance and continuous improvement. Flexibility to work in any shift to meet the demands of the warehouse. Ensuring smooth and efficient processes, including picking, packing, and coordination of goods. Addressing all challenges that may arise during the order fulfillment process and maintaining product integrity. Oversee all types of product placement and putaway processes, ensuring optimal storage and organization of goods within the warehouse. Familiarity with various audit processes, results interpretation, and action plan implementation, along with accurate reporting skills.Maintain accurate reporting to ensure compliance and continuous improvement. Collaborate with diverse teams, including warehouse staff, management, and other departments, fostering a cohesive and cooperative work environment. Effectively managing and guiding a large team of warehouse personnel, fostering a positive work culture and ensuring optimal team performance.

Job Description For the Gurgaon location only Inform customers about products & services Handle inbound & outbound calls Understand the customer's needs & solve queries. The Candidate should be flexible for rotational shifts Min. Qualification should be a graduation Relevant candidates can reach out @8968368584

Roles and Responsibilities We are hiring for US / UK & Spanish Travel Sales agents for Meta calls & PPC calls. Urgently Hiring for Spanish Bilingual Travel Sales Executives in Gurgaon. Salary range - 25k-60k + Incentives Cabs/TA & meals provided. Location: West Delhi, Gurgaon, Noida Call or Whatsapp HR Supriya @ 86904 51033 for Interview. We are urgently hiring for US Voice Collection Process in GURGAON /NOIDA. Any Exp in International BPO sales can apply. Min 6 months Exp required. Sal upto 40K + Incentives Cabs & Meal provided. Call or Whatsapp HR Supriya @ 86904 51033 for Interview. Desired Candidate Profile * Should be Ok with night shifts. * Min 6 months Exp Can Apply. * Immediate Joiner preferred. * Need Excellent English Communication skills * Call HR Supriya @ 86904 51033 for telephonic interview Perks and Benefits Cabs & Meals Provided. 5days Working Send CV to experthrconsultantss@gmail.com Contact / Whatsapp @ Supriya @ 86904 51033 for Interview.

SUMMARY Opening for International Customer support voice role in a top leading MNC Pune!!! About The Client- Our Client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations Services. Job Description - Graduate, Undergraduate with min 6 months and above exp can apply Work Timing - Night shift Mode - Work From Office Job Location - Pune Eligibility - Excellent in English Communication is must. Nature - Contract 4-6 months (While this is a Contract role, the possibility of On-boarding on Client payroll may happen in case of exceptional performance and a business need at our Clients end) Requirements Need Excellent Communication skills. Good Knowledge in Customer Handling. Candidate needs to be ok with rotational shift & Night Shift. Immediate joiner would be preferred. Exp Salary- CTC 40000 upto monthly + Other. (depends on last CTC and experience) Shift - Night Shift Notice period: Immediate joiners or max 15 days notice. Qualification - Graduate/ Undergraduate with min 6 months and above exp can apply Experience: 06 months to 5 years experience in Customer Support,Technical support, BPO, International Voice process, Voice process, Inbound, KPO, Outbound process, Us Process / UK process/ Australian process etc can apply. Benefits Laptop and other assets will be provided by company P.F+ E.S.I + Others facility. Company will give both way cab facility.

* Candidate should be residing in Ahmedabad * Candidate should be fluent in English * Comfortable with rotational/Night shifts * Freshers can apply * Bcom/BA graduates preferred * Should be ready for a walk-in Interview Connect on : 8690111447

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NAMinimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. Your typical day will involve accurately defining client issues and interpreting and designing resolutions based on deep product knowledge. Roles & Responsibilities:- Expected to build knowledge and support the team.- Participate in problem-solving discussions.- Provide ongoing support to clients, ensuring their issues are resolved in a timely manner.- Interact with clients to accurately define and understand their issues.- Utilize deep product knowledge to interpret and design effective resolutions.- Collaborate with the team to continuously improve system performance and client satisfaction.- Stay updated with the latest product developments and enhancements.- Contribute to the development of knowledge base articles and documentation. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management, Service Desk Voice Support.- Good To Have Skills: Experience with incident management tools.- Strong understanding of IT service management principles and best practices.- Excellent communication and interpersonal skills.- Ability to analyze and troubleshoot technical issues.- Knowledge of ITIL framework and processes. Additional Information:- The candidate should have a minimum of 0-2 years of experience in Service Desk Management.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Hiring Freshers & Experience candidates Salary 12k to 14k Inhand Location: Chennai/ Hyderabad Graduation- Not Mandatory 6 Days Working Languages: Good English & Tamil/ Kannada/ Malayalam/ Hindi Call Sameera 9403893923 For More Info . .