ORM Executive

Job Requirement: ORM (Online Reputation Management) Experience: Only candidates with 6 months to 1 year of relevant ORM experience should apply. Important Guidelines: Please apply only if you have prior experience specifically in ORM . Candidates from other profiles or different domains are not eligible for this position. Applications from unrelated fields will not be considered . Online Review Executive – Key Points Monitor reviews on platforms (Google, Facebook, etc.) Respond to all reviews promptly & professionally Resolve or escalate customer complaints Maintain brand tone in responses Track review trends & generate reports Flag fake/inappropriate reviews Encourage positive customer feedback Coordinate with internal teams for issue resolution Analyze feedback for service/product improvement Use review tools (e.g., Trustpilot, ReviewTrackers) Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person Expected Start Date: 29/05/2025