Operations Trainer

Key responsibilities of Regional L&D Specialist are

Training Program Development

1. Collaborate with Corporate L&D team & Zonal L&D Team to adapt and localize training materials for the specific region.
2. Design training programs, modules, and materials that address regional needs and cultural considerations.

Training Delivery & Measurables

1. Conduct in-person and virtual training sessions for employees and teams within the region.
2. Deliver a variety of training methods, including workshops, presentations, on-the-job training, and eLearning.
3. Connect training outcomes to Key performance indicators, relevant to the Business such as Increasing Operational efficiency, Reducing error, Improving Customer satisfaction & Increasing Sales.
4. Assess impact of training on employee engagement & performance on E-Learning Platforms.

Needs Assessment

1. Assess the specific learning and development needs of the region by working with Regional Business Head and HR.
2. Customize training programs based on the identified needs.

Localized Content Creation

1. Create or adapt training content, materials, and resources that are relevant to the region, including language and cultural considerations.

Feedback and Evaluation

1. Collect feedback from participants to continually improve training content and delivery methods.
2. Evaluate the effectiveness of training programs and their impact on employee performance.

Compliance and Regulations

1. Ensure that training programs align with regional compliance, legal, and regulatory requirements.
2. Keep abreast of changes in regional laws and regulations that affect training

Coordination and Logistics

1. Manage logistics for training sessions, including scheduling, venue selection, and materials distribution.
2. Coordinate with local trainers or facilitators as needed.

Reporting and Documentation

1. Maintain accurate records of training activities and participant performance.
2. Generate and submit reports on training outcomes and regional training needs.
3. Attending Monthly MBRs for creation of Action plans