Mumbai, Mumbai Suburban, Navi Mumbai
INR 3.0 - 5.0 Lacs P.A.
Work from Office
Full Time
Role & responsibilities Day to Day store operations. Driving the sales targets parameters & achieving the same. Customer delight, Maintaining & elevating service standards. Customer contentions handling & service recovery. Hygiene & Upkeep of the lounges. Ensuring proper grooming of staffs. Driving the P&L & Establishing effective Cost control strategies. Banking & reconciliations of various pay modes. Lounge level MIS Report generation. Ensuring Vigilance & loss prevention. Staff Deployment /Management by establishing Duty Roster well in advance. Daily Briefing of the team & documentation of same. Monthly review of the store team & suggesting improvements. Recruitment of team members & Retention of Team Members. Inventory Management forecasting / par stock/ indenting. SOP implementation & adherence. Taking care of Repair & maintenance of the store. Establishing & adherence to Preventive maintenance schedule. In-store, Out-store Events Management. Safety & Security of the overall lounge. On Job training of the team. Preferred candidate profile Hotel Management Preferred. Should be good communication. Presentable. Experience from QSR would be an added advantage.
Bengaluru
INR 2.5 - 5.5 Lacs P.A.
Work from Office
Full Time
Role & responsibilities: Day to Day store operations Driving the sales targets parameters & achieving the same. Customer delight, Maintaining & elevating service standards. Customer contentions handling & service recovery. Hygiene & Upkeep of the lounges. Ensuring proper grooming of staffs. Driving the P&L & Establishing effective Cost control strategies. Banking & reconciliations of various pay modes. Lounge level MIS Report generation. Ensuring Vigilance & loss prevention. Staff Deployment /Management by establishing Duty Roster well in advance. Daily Briefing of the team & documentation of same. Monthly review of the store team & suggesting improvements. Recruitment of team members & Retention of Team Members. Inventory Management forecasting / par stock/ indenting. SOP implementation & adherence. Taking care of Repair & maintenance of the store. Establishing & adherence to Preventive maintenance schedule. In-store, Out-store Events Management. Safety & Security of the overall lounge. On Job training of the team. Preferred candidate profile : Hotel Management Preferred
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