4034 Operations Management Jobs - Page 14

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in the IT Services & Consulting industry, with expertise in process management and improvement. Roles and Responsibility Manage and improve existing processes to increase efficiency and productivity. Develop and implement new processes to enhance service quality and customer satisfaction. Collaborate with cross-functional teams to identify areas for improvement and implement changes. Analyze data and metrics to measure process performance and make informed decisions. Implement process improvements to reduce costs and increase revenue. Ensure compliance with industry standards and regulatory requirements. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills with attention to detail. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills to collaborate with stakeholders. Experience with process improvement tools and techniques such as Lean or Six Sigma. Strong knowledge of industry-specific regulations and standards.

We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-8 years of experience in process management and a strong background in managing complex processes. Roles and Responsibility Manage and oversee the development, implementation, and improvement of business processes. Analyze and identify areas for process improvement and implement changes to increase efficiency and productivity. Collaborate with cross-functional teams to ensure seamless execution of processes. Develop and maintain process documentation and standard operating procedures. Monitor and report on process performance metrics and recommend improvements. Ensure compliance with regulatory requirements and industry standards. Job Requirements Proven experience as a Process Manager or similar role with a minimum of 6 years of experience. Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills with attention to detail. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills with the ability to collaborate with stakeholders. Experience with process improvement tools and techniques such as Lean Six Sigma or Black Belt.

We are looking for a skilled Senior Analyst to join our team at eClerx Services Ltd., with 6-8 years of experience in the IT Services & Consulting industry. The ideal candidate will have a strong background in analysis and problem-solving, with excellent communication skills. Roles and Responsibility Conduct thorough analysis of complex data sets to identify trends and patterns. Develop and implement effective analytical solutions to drive business growth. Collaborate with cross-functional teams to provide insights and recommendations. Design and maintain databases and systems to support business intelligence initiatives. Develop and deliver reports and presentations to stakeholders. Stay current with industry trends and emerging technologies. Job Requirements Strong understanding of analytical principles and methodologies. Experience with data analysis tools and technologies. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and critical thinking skills. Ability to collaborate effectively with others.

We are looking for a skilled Senior Analyst to join our team at eClerx Services Ltd., with 6-9 years of experience in the IT Services & Consulting industry. The ideal candidate will have a strong background in analysis and problem-solving, with excellent communication skills. Roles and Responsibility Conduct thorough analysis of complex data sets to identify trends and patterns. Develop and implement effective analytical processes to drive business growth. Collaborate with cross-functional teams to provide insights and recommendations. Design and maintain databases and systems to support business intelligence initiatives. Develop and deliver reports and presentations to stakeholders. Stay up-to-date with industry trends and emerging technologies. Job Requirements Strong understanding of analytical principles and methodologies. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment. Proficiency in data analysis tools and technologies. Strong problem-solving and critical thinking skills. Experience working with large datasets and developing predictive models.

We are looking for a highly skilled and experienced Analyst to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting, with excellent analytical skills and attention to detail. Roles and Responsibility Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain complex data analysis systems and reports. Conduct thorough research and analysis to inform business decisions. Identify trends and patterns in large datasets to drive business growth. Provide expert-level support for data-related queries and issues. Develop and implement process improvements to increase efficiency and productivity. Job Requirements Strong understanding of IT Services & Consulting principles and practices. Excellent analytical and problem-solving skills with attention to detail. Ability to work effectively in a fast-paced environment with multiple priorities. Strong communication and interpersonal skills for effective collaboration. Experience with data analysis tools and technologies, such as Excel or SQL. Strong organizational and time management skills to meet deadlines.

We are looking for a highly skilled and experienced Analyst to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting, with excellent analytical skills and attention to detail. Roles and Responsibility Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain complex data analysis systems and reports. Conduct thorough research and analysis to inform business decisions. Identify trends and patterns in large datasets to drive business growth. Provide expert-level support for data-related queries and issues. Develop and implement process improvements to increase efficiency and productivity. Job Requirements Strong understanding of IT Services & Consulting principles and practices. Excellent analytical and problem-solving skills with attention to detail. Ability to work effectively in a fast-paced environment with multiple priorities. Strong communication and interpersonal skills for effective collaboration. Experience with data analysis tools and technologies is required. Ability to think critically and make informed decisions based on data insights.

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-9 years of experience in process management and a strong background in managing processes. Roles and Responsibility Manage and implement new processes to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes or disruptions. Job Requirements Proven experience as a Process Manager or similar role. Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills. Experience with process improvement tools and techniques. A graduate degree is required for this position.

We are looking for a skilled Senior Analyst to join our team at eClerx Services Ltd., located in [location to be specified]. The ideal candidate will have 6-8 years of experience in the IT Services & Consulting industry, with expertise in [specific skills or technologies]. Roles and Responsibility Collaborate with cross-functional teams to analyze complex data sets and provide actionable insights. Develop and maintain databases and spreadsheets to track key performance indicators. Design and implement process improvements to increase efficiency and productivity. Provide expert-level support for data analysis and reporting. Develop and maintain technical documentation for data analysis processes. Stay up-to-date with industry trends and emerging technologies. Job Requirements Strong analytical and problem-solving skills, with attention to detail. Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders. Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint. Experience with data visualization tools such as Tableau or Power BI. Strong understanding of data modeling and database design principles. Ability to work in a fast-paced environment with multiple priorities and deadlines.

We are looking for a skilled Operations Executive to join our team at Capital Placement Services, located in [insert location if provided]. The ideal candidate will have 2-5 years of experience and be responsible for managing the daily operations of the company. Roles and Responsibility Manage and oversee all aspects of operations to ensure smooth functioning. Develop and implement process improvements to increase efficiency and productivity. Coordinate with various departments to achieve organizational goals. Analyze operational data to identify areas for improvement and optimize processes. Supervise and guide junior staff members to ensure they have the necessary skills and training. Maintain accurate records and reports of operational activities. Job Requirements Minimum 2 years of experience in operations or a related field. Strong knowledge of recruitment and staffing principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Proficient in Microsoft Office and other operational software.

We are looking for a skilled Senior Analyst to join our team at eClerx Services Ltd., with 6-9 years of experience in the IT Services & Consulting industry. Roles and Responsibility Analyze complex data sets to identify trends and patterns, providing insights to stakeholders. Develop and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to achieve business objectives. Design and execute experiments to test hypotheses and validate results. Communicate findings and recommendations to senior management through reports and presentations. Stay updated with industry trends and emerging technologies to drive innovation. Job Requirements Strong analytical and problem-solving skills, with attention to detail and accuracy. Excellent communication and interpersonal skills, enabling effective collaboration with diverse stakeholders. Ability to work in a fast-paced environment, prioritizing multiple tasks and meeting deadlines. Proficiency in data analysis tools and software, with strong programming skills in languages such as Python or R. Experience with statistical modeling and machine learning techniques, applied to real-world problems. Strong business acumen, with an understanding of industry trends and market dynamics.

Role & responsibilities The job roles and responsibilities are, Developing new and expanding existing Customer relationships by maximising customers business by suggesting appropriate acquisition channels leveraging social media and other forms of marketing to maximise clients customers reach. Informs customers of new products or product enhancements to expand the relationship further. The Main role would be collecting the Google pins from the takeaway owners. Excellent people / Team Management skills. Develop key metrics and reporting aids that accurately enable decision making and improvement. Be a key point of contact for whatever team you are managing you are allocated and interact effectively with Senior Management in the pursuit of business goals. Master the intricate details associated with each campaign such that a full accurate understanding of the task at hand is developed. Build bridges with Agents and Team Leads garnering trust and loyalty, and inspiring them to higher levels of performance and career development. Be instrumental in delivering improvements to team and process Conduct staff performance reviews, assess needs, cost-benefit analysis and other operational strategy assessments. Establish a high standard for productivity, quality, customer service as well as define user guidelines. Develop company systems for customer interaction and voice response and control the implementation process. Manage and improve center performance through performance monitoring, problem resolution, system audits and quality assurance measures. Aid human resources department in the recruitment process by interviewing potential hires and outlining clear job expectations. Summarize, collect and analyze trends and data for regular performance reports. Maintain consistent professional improvement through company provided workshops, tracking call center trends and active participation in team projects. Preferred candidate profile The candidate should have the below skill sets, Proven work experience as a Manager Minimum of 8+ years experience entailing BPO and Product based environment functions. A skilled communicator, with a target oriented mind set. Adept at nurturing positive relationships that cooperate in delivering objectives. Project Management and Six Sigma Certificates are a bonus. Able to deliver and thrive in high stress environments.

We are looking for a highly skilled and experienced Tender Executive to join our team in the Employment Firms/Recruitment Services Firms industry. The ideal candidate will have 2-5 years of experience in tendering processes, preferably in waste management. Roles and Responsibility Manage and coordinate tender preparation and submission processes. Develop and maintain relationships with clients and stakeholders to understand their requirements. Conduct market research and analyze trends to identify new business opportunities. Collaborate with cross-functional teams to develop and implement effective tender strategies. Ensure compliance with all relevant laws and regulations. Provide excellent customer service and support to clients and internal teams. Job Requirements Strong understanding of tendering processes and procedures. Excellent communication and interpersonal skills. Ability to work under pressure and meet deadlines. Strong analytical and problem-solving skills. Proficient in Microsoft Office and other software applications. Experience working in the Employment Firms/Recruitment Services Firms industry is preferred.

Responsibilities Serve as the first point of contact for internal users seeking technical assistance over the phone or email or any other medium Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by users Walk the users through the problem-solving process Responding to client support requests. Contacting clients to find out the nature of the problem. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. Troubleshooting networking and connection issues. Advising on software or hardware upgrades. Direct unresolved issues to the next level of support personnel Provide accurate information on IT services and application and support mechanisms Record events and problems and their resolution in logs Follow-up and update user status and information Pass on any feedback or suggestions by users to the appropriate internal team Identify and suggest possible improvements to procedures Eligibility Requirements: Proven experience as ahelp desk technicianor other support technician role Tech savvy with working knowledge of MS office, Teams/Zoom, and remote technologies Good understanding of computer systems, mobile devices, and other tech products Ability to diagnose and resolve basic technical issues Excellent communication skills Good written and verbal communication skills. Customer-oriented and cool-tempered Bachelors degree / Masters degree

Job Description- Process Manager Customer Operations Prepares performance reports by collecting, analyzing, and summarizing data and trends Ensure Critical Performance Metrics are met consistently Lead client/vendor reviews/calibrations Revert to client/vendor queries on routine issues Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely Manage multiple teams Perform audits and quality checks on Team Leads & Floor Supports Provide feedback to the Team Leads & Floor Supports periodically on their performance Ensure cross skilling and periodic process re-verification to ensure resource pool Perform Training Need Identification for teams Perform Bottom Quartile Management Ensure directives from senior leadership are percolated and acted upon Hold periodic meetings, discuss task delegation and review issues Conduct team huddles and meetings to discuss operational updates Build team spirit through group sessions, activities, and projects Focus on retention of staff through career mapping & guiding team members Advocate and follow organizational policies and procedures Adhere to the information security requirements Ensure all client deliverables met within timelines Ensure productivity/quality enhancement and process meet all metrics Remediation of any major incident Manage client MBR/QBR deck, client calls and reviews

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Associate Process Manager Roles & responsibilities: Performing the due diligence on new Clients, requesting the KYC information, documentation, review and verification of received documentation and making an analytical risk assessment for new Clients Thoroughly and succinctly document the research and analysis related to the financial activity and related entities of Clients Escalate issues to client and internal managers to bring issues to their attention promptly Independently handle clients and client calls establish self as a valued partner Help knowledge management endeavour by sharing process knowledge and best practices within the teams Communicate effectively and efficiently with relevant internal and external parties to obtain KYC documents Have a thorough understanding of the clients business and related parties to monitor clients activities for unusual transactions Perform further investigation on identified suspicious client and clients transactions and report to KYC/AML compliance officer Functional & Technical Skills: Bachelor's Degree in B. Com /BBM or Masters Degree in M.Com/MBA/PGDM 6 to 9 years of experience in handling a team of a minimum of 25 members with experience in KYC, AML, and Due Diligence Should be good with logical and quantitative abilities to derive information from data.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd., with 6-10 years of experience in the IT Services & Consulting industry. The ideal candidate will have a strong background in process management and excellent leadership skills. Roles and Responsibility Manage and implement new processes and procedures to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes. Job Requirements Strong understanding of process management principles and methodologies. Excellent communication, interpersonal, and leadership skills. Ability to analyze complex data sets and make informed decisions. Experience with process improvement tools and techniques. Strong problem-solving and analytical skills. Ability to work in a fast-paced environment and adapt to changing priorities.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in process management and a strong background in IT Services & Consulting. Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to identify and resolve process issues. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of process management principles and methodologies. Experience in the IT Services & Consulting industry is preferred. Excellent communication, leadership, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process improvement tools and techniques is an asset.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting, with excellent process management skills and the ability to work effectively in a fast-paced environment. Roles and Responsibility Manage and oversee daily operations of the process team to ensure efficiency and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to identify and resolve issues. Analyze data and metrics to inform process decisions and optimize performance. Train and guide team members on new processes and procedures. Ensure compliance with company policies and regulatory requirements. Job Requirements Minimum 2 years of experience in process management or a related field. Strong understanding of IT Services & Consulting industry trends and best practices. Excellent communication, leadership, and problem-solving skills. Ability to work in a dynamic environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process improvement methodologies and tools.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-9 years of experience in the IT Services & Consulting industry, with expertise in process management and improvement. Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to identify areas for improvement and develop solutions. Analyze data and metrics to measure performance and make informed decisions. Implement and maintain quality control measures to ensure high standards. Lead and motivate teams to achieve goals and objectives. Job Requirements Strong understanding of process management principles and practices. Excellent leadership and communication skills. Ability to analyze data and make informed decisions. Experience with process improvement initiatives. Strong problem-solving and critical thinking skills. Ability to work in a fast-paced environment and adapt to changing priorities.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting and excellent leadership skills, with 6-10 years of experience. Roles and Responsibility Manage and oversee the daily operations of the process team to ensure efficiency and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to identify and prioritize project requirements. Analyze data and metrics to inform business decisions and drive process excellence. Train and guide team members to enhance their skills and knowledge. Monitor and control processes to ensure compliance with industry standards and regulations. Job Requirements Proven experience in managing processes and leading teams in the IT Services & Consulting industry. Strong understanding of process management principles and methodologies. Excellent communication, leadership, and problem-solving skills. Ability to analyze data and make informed decisions to drive process improvements. Experience with process improvement tools and techniques. Strong attention to detail and ability to manage multiple priorities simultaneously.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd., located in [location to be specified]. The ideal candidate will have 2-7 years of experience and a strong background in IT Services & Consulting, with excellent leadership and process management skills. Roles and Responsibility Manage and oversee the development and implementation of new processes and procedures. Analyze existing processes and identify areas for improvement. Collaborate with cross-functional teams to ensure seamless process execution. Develop and maintain process documentation and standard operating procedures. Ensure compliance with industry standards and regulatory requirements. Identify and mitigate risks associated with process improvements. Job Requirements Strong understanding of IT Services & Consulting principles and practices. Excellent leadership and communication skills. Ability to analyze complex data and make informed decisions. Experience with process management tools and technologies. Strong problem-solving and analytical skills. Ability to work in a fast-paced environment and adapt to changing priorities.

We are looking for a skilled Senior Analyst to join our team at eClerx Services Ltd., with 6-10 years of experience in the IT Services & Consulting industry. The ideal candidate will have a strong background in analysis and problem-solving, with excellent communication skills. Roles and Responsibility Conduct thorough analysis of complex data sets to identify trends and patterns. Develop and implement effective analytical solutions to drive business growth. Collaborate with cross-functional teams to provide insights and recommendations. Design and maintain databases and systems to support business intelligence initiatives. Develop and deliver reports and presentations to stakeholders. Stay current with industry trends and emerging technologies. Job Requirements Strong understanding of analytical principles and methodologies. Proficiency in data analysis tools and technologies. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and critical thinking skills. Experience working with large datasets and developing predictive models.

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-8 years of experience in process management and excellent leadership skills. Roles and Responsibility Manage and implement new processes to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes. Job Requirements Proven experience as a Process Manager or similar role. Strong understanding of process management principles and methodologies. Excellent communication, leadership, and problem-solving skills. Ability to analyze complex data sets and make informed decisions. Experience with process improvement tools and techniques. Strong attention to detail and organizational skills.

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in process management, preferably in the IT Services & Consulting industry. Roles and Responsibility Develop and implement process improvements to increase efficiency and productivity. Manage and monitor processes to ensure compliance with industry standards and regulations. Collaborate with cross-functional teams to identify and resolve process issues. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to minimize disruptions to business operations. Ensure continuous improvement by identifying areas for further optimization. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills with attention to detail. Ability to work effectively in a fast-paced environment with multiple priorities. Strong communication and interpersonal skills to collaborate with stakeholders. Experience with process management tools and technologies is desirable. Ability to adapt to changing circumstances and priorities with a positive attitude.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in process management and a strong background in IT services and consulting. Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to identify and prioritize process improvement opportunities. Develop and maintain process documentation and standard operating procedures. Analyze data and metrics to measure process performance and identify areas for improvement. Implement change management strategies to ensure successful process changes. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of process management principles and methodologies. Experience in the IT services and consulting industry is preferred. Excellent analytical, problem-solving, and communication skills. Ability to work effectively in a fast-paced environment and prioritize multiple tasks. Strong leadership and team management skills. Experience with process improvement tools and techniques is an asset.