Food Hub Software Solutions develops technology solutions for the food industry, focusing on streamlining operations and improving efficiency.
Chennai
INR 20.0 - 30.0 Lacs P.A.
Work from Office
Full Time
Experience: 5+ years (React Native & TypeScript) Job Description: We are looking for a highly skilled lead engineer with strong expertise in React Native and TypeScript . The ideal candidate should possess excellent communication skills, a quick learning ability, and the adaptability to thrive in dynamic environments. Key Responsibilities: Lead and manage mobile app development projects using React Native and TypeScript. Actively participate in client calls and manage stakeholder expectations. Collaborate with cross-functional teams to define and deliver high-quality solutions. Mentor and guide junior team members. Key Requirements: Strong experience in React Native and TypeScript. Excellent communication skills and the ability to engage effectively with clients. Proven track record of quick learning and adaptability. Experience in client-facing roles and handling project communications. Why Join Us? Work in a dynamic environment with opportunities for professional growth. Direct interaction with global clients and a chance to make a significant impact.
Chennai
INR 20.0 - 35.0 Lacs P.A.
Work from Office
Full Time
Role and Responsibilities: Hands-On Technical Leadership: Actively engage in hands-on development while leading back-end engineering efforts. Serve as a key contributor in coding, debugging, and optimizing code. Advanced System Development: Design and implement complex back-end systems such as job managers, schedulers, and other critical infrastructure components, ensuring robustness and scalability. Project Ownership and Execution: Oversee project timelines and deliverables, demonstrating strong project management skills along with technical expertise. High-Quality Code Development: Develop well-designed, testable, and efficient code, setting the standard for code quality and engineering excellence within the team. Performance Optimization: Build high-volume, low-latency systems for mission-critical applications, optimizing for performance and reliability. Team Collaboration and Mentorship: Lead and mentor a team of back-end developers, fostering a culture of technical excellence, continuous learning, and collaborative problem-solving. Strategic Technical Decisions: Make informed decisions on back-end architecture, technology stack, and tooling, aligning with the overall product strategy and company goals. Preferred candidate profile Experience: Minimum of 6 years in software/product development, with substantial hands-on experience in back-end development Core Back end Technologies: Expertise in languages and frameworks such as Java-script, Typescript, NodeJS, ExpressJS. Complex System Development: Proven track record of developing and managing complex backend modules like job managers, schedulers, and other distributed systems components. Experience in Using GraphQL, including schema design and optimization. API Development: Deep experience in building scalable, low latency RESTful APIs. Monitoring & Observability: Experience in tools like Cloud Watch, New Relic, ELK, Grafana Knowledge in integrating identity servers, Authentication with OAUTH or JWT. Database Expertise: Strong knowledge of relational and NoSQL databases, including MySQL, DynamoDB with skills in design and optimization. Solid Computer Science Fundamentals: Mastery in data structures, algorithms, and OOP concepts. Cloud and DevOps Proficiency: Extensive experience with AWS services like AWS Lambda (Serverless), API Gateway, IAM, CDK, DynamoDB. Experience with message brokers (Apache Kafka, RabbitMQ, and AWS SNS/SQS), task queues (Celery), and an understanding of frontend technologies is advantageous. Communication Skills: Excellent communication abilities, effective in team collaboration and in explaining complex technical concepts to non-technical stakeholders.
Chennai
INR 15.0 - 20.0 Lacs P.A.
Work from Office
Full Time
Role & responsibilities The below are the roles & responsibilities, Lead the Human Resources function for a specific business unit and collaborate closely with key stakeholders to formulate and execute the HR strategy for the organization, ensuring the successful attainment of business objectives. Develop a strong grasp of the challenges faced by the business, its organizational structure, and talent-related issues to identify pertinent training requirements. Provide assistance in managing change initiatives, guaranteeing the effective implementation of Organizational Development (OD) interventions, which includes educating and communicating with the workforce. Conduct research into emerging industry trends and adapt them to align with our organization's practices and offerings, ensuring they remain in tune with evolving needs. Utilize various internal and external data sources to create People Analytics and transform them into compelling visual presentations. Prepare presentations and accompanying trends for the leadership team, enabling them to make recommendations and drive changes related to HR and People-related matters. Possess experience in maintaining and enhancing key performance metrics such as absence rates, work adherence, and collaboration within the organization. Demonstrate expertise in launching satisfaction surveys, extracting trends, and ensuring that the necessary actions are taken to address the identified issues. Preferred candidate profile The below are the skillsets that are needed, 8 to 12 years of practical experience in Human Resources or roles related to people management. A minimum of 4 years of experience in actively engaging and coaching people managers. Demonstrated capability and enthusiasm for working with data to effectively present metrics, outcomes, progress reports, and compliance information. Possesses the flexibility and resilience to influence stakeholders positively. Previous experience working with expatriates and in a global context is advantageous. Displays a strong interest and proficiency in handling data, metrics, analysis, and staying informed about trends. Adaptable to thrive in a highly diverse and fast-paced work environment, with a strong sense of urgency. Embraces an open mindset, exhibits curiosity, and has a willingness to learn. Willingness to be flexible to work in a UK Shift Perks and benefits
Chennai
INR 2.0 - 6.0 Lacs P.A.
Work from Office
Full Time
We do have openings for Business Operations Role - Associate and Sr Associate in FoodHub Roles and Responsibilities Manage client onboarding process from lead generation to contract signing. Coordinate with internal teams for smooth execution of outbound calling campaigns. Ensure timely completion of tasks related to international voice processing, including data entry and documentation. Provide exceptional customer service by responding promptly to client queries via phone calls. Maintain accurate records of all interactions with clients using CRM software. Desired Candidate Profile Strong communication skills for effective interaction with clients over phone calls. Experience in handling Outbound Calls. Proficiency in handling multiple priorities simultaneously while maintaining attention to detail. Ability to work independently as well as part of a team towards achieving common goals. Interested or have any queries? Whatsapp your resume to 9600330258
Chennai
INR 2.0 - 6.0 Lacs P.A.
Work from Office
Full Time
Hiring Now International Voice Process | Customer Support | Foodhub, Chennai Position: Associate / Senior Associate Customer Support (International Voice) Location: Chennai (On-site) Experience: 2–6 Years (International Voice Process Preferred) Shift: Rotational Shifts (Including Night Shifts) About Foodhub Foodhub is a global leader in the online food ordering space, supporting thousands of restaurant partners across the UK, US, and other international markets. We provide cutting-edge ordering technology backed by exceptional customer service. Role Overview We are looking for experienced Customer Support professionals to join our International Voice team. You will be the first point of contact for global clients, ensuring their queries are handled efficiently and professionally. Key Responsibilities Handle inbound and outbound calls for international customers Provide support and guidance on Foodhub services and products Log and track issues using internal tools and CRMs Collaborate with internal teams for issue resolution Ensure high customer satisfaction with every interaction Required Skills Excellent communication in English with a neutral/global accent Previous experience in an international voice process is a must Strong customer handling and interpersonal skills Familiarity with CRM tools or ticketing systems is a plus Flexibility to work in rotational and night shifts What We Offer Competitive salary and performance-based incentives Medical insurance coverage Cab facility for night shifts A dynamic, growth-oriented work environment with international exposure To Apply: WhatsApp your profile to 9600330258
Chennai
INR 3.0 - 8.0 Lacs P.A.
Work from Office
Full Time
Join our team at Foodhub as a Sales Consultant/Senior Sales Consultant and thrive in a dynamic work setting where your expertise excels. Location: DLF IT PARK, Ramapuram (Chennai - WFO) Requirements - Minimum 1 year of Sales experience (international Process) - Demonstrated success in B2B SME market sales - Proficient in persuasive skills and objection handling - Familiarity with B2B campaigns and sales processes - Excellent Communication and Presentation Skills - Availability for Rotational Shifts and Week-offs - Immediate Joining Capability Responsibilities - Engage in outbound and inbound calls targeting decision makers in Restaurants and food establishments across the ANZ/UK/US/Canada. - Execute a fulfilling B2B process suited for confident and organized sales professionals. - Understand the wide range of products offered by FoodHub to effectively address client needs. - Emphasize active listening to accurately comprehend client requirements and propose relevant solutions. - Maintain accurate CRM updates for regular reporting purposes. - Drive sales growth through consistent pipeline development and achievement of quality sales targets on a weekly and monthly basis. - Focus on key performance indicators such as call volume, warm leads generated, and sales targets. Perks - Supportive and friendly work environment - Competitive compensation package - Transportation facilities - Medical Insurance coverage - Incentive Opportunities For inquiries or to express interest, reach out to us at 7338820179
Chennai
INR 8.0 - 10.0 Lacs P.A.
Work from Office
Full Time
Role & responsibilities The job roles and responsibilities are, Lead with empathy, ensuring each team member feels supported, included, and heard. Build strong, transparent relationships through regular 1-1s, honest feedback, and open dialogue. Identify development needs and provide coaching tailored to individual learning styles. Manage wellbeing proactively, creating a positive and engaging team environment. Handle performance issues with compassion and structure, supporting improvement rather than blame. Oversee daily operations, including shift readiness, team productivity, and real-time service delivery. Manage escalations professionally, supporting both clients and team members through resolution. Ensure agents understand and are aligned with SOPs, workflows, and client expectations. Work cross-functionally to remove blockers, streamline processes, and improve service outcomes. Monitor key performance indicators including CSAT, FCR, QA scores, and adherence metrics. Use coaching to reinforce excellent behaviors and address development areas constructively. Deliver regular feedback in a timely, respectful, and meaningful way. Participate in calibration sessions to ensure fairness and alignment on quality standards. Foster an environment of continuous learning, curiosity, and shared success. Recognize and celebrate both team and individual achievements. Actively involve the team in process reviews, encouraging suggestions for improvement. Support engagement initiatives including monthly incentives, team challenges, and service weeks. Preferred candidate profile: The below are the skills needed; Have excellent communication skills both written and spoken English Proven Team leadership experience in a contact centre or customer service team Strong coaching, mentoring, and interpersonal skills, with a focus on developing others.. Ability to analyse performance data and translate it into clear coaching actions. Experienced in managing hybrid channels (e.g. voice, WhatsApp, email). Comfortable with CRM systems, service dashboards, and reporting tools. Resilient, adaptable, and solutions-focused under pressure. Desirable- Knowledge of LEAN, Six Sigma Familiarity with Zoho Exposure to multi-location or hybrid service teams. Should be flexible with Rotational Shifts & rotational week offs.
Chennai
INR 9.0 - 12.0 Lacs P.A.
Work from Office
Full Time
Role & responsibilities Design, develop, and maintain automated test scripts for web, mobile , and API testing. Collaborate closely with developers, QA analysts, and product teams to understand requirements and define test strategies. Execute automated test cases, analyze results, and log/report defects using standard defect management tools. Maintain and enhance CI/CD integration for automated testing pipelines. Participate in Agile ceremonies, including sprint planning, stand-ups, and retrospectives. Contribute to continuous improvement of test coverage, efficiency, and effectiveness. Required Skills Strong programming skills in Java . Proficient in test automation tools and frameworks: Selenium WebDriver, TestNG, Cucumber, Appium , and Rest Assured . Solid understanding of Software Testing Life Cycle (STLC) and Defect Life Cycle . Experience with version control systems like Git . Excellent problem-solving skills, analytical thinking, and attention to detail. Ability to work independently and as part of a team with minimal supervision.
Chennai
INR 13.0 - 23.0 Lacs P.A.
Work from Office
Full Time
The time for our sector is now, and we therefore are looking for Technical Support Manager to join our team. If you are ready for a challenge, and are passionate about what you do, then we want to hear from you. Years of Experience : 12 - 18 years of International Technical Support Voice Experience Required Skills: The candidate should have the below skill sets, Have excellent communication skills both written and spoken english Have excellent analytical skills & quick to think on their feet Good customer service skills Time management, efficiency, the ability to meet deadlines and work with minimal supervision are all important Have a logical approach to problem solving look for the simplest / most elegant solution to a problem Should be flexible with Rotational Shifts & rotational week offs Responsibilities: 1. Team Leadership: Lead and supervise a voice technical support team, ensuring effective communication and collaboration. Foster a customer-focused and service-oriented culture within the team. 2. Call Center Operations: Oversee the day-to-day operations of the voice support call center. Monitor call queues, agent performance, and service levels to meet or exceed set targets. 3. Training and Development: Conduct ongoing training sessions for voice support representatives to enhance their technical skills and customer service abilities. Ensure that team members are well-versed in product knowledge and troubleshooting techniques. 4. Quality Assurance: Implement quality assurance programs for voice support interactions to maintain high standards of service. Regularly review and assess recorded calls for accuracy, professionalism, and adherence to established procedures. 5. Performance Metrics: Set and track key performance indicators (KPIs) related to voice support, such as average handling time, first-call resolution, and customer satisfaction scores. 6. Customer Escalations: Handle escalated customer issues that require managerial intervention. Work closely with the team to address complex technical problems and ensure timely resolution. 7. Technology Management: Ensure that the voice support team has access to the necessary technology and tools to provide efficient assistance. Stay updated on advancements in voice support technologies and implement relevant solutions. 8. Documentation: Oversee the creation and maintenance of documentation for voice support processes, procedures, and frequently asked questions. 9. Shift and Schedule Management: Develop and manage schedules to ensure adequate coverage for voice support during business hours. Address staffing needs during peak call times or special circumstances. 10. Continuous Improvement: Identify areas for improvement in voice support processes and implement changes to enhance efficiency. Solicit feedback from customers and team members to drive continuous improvement initiatives. 11. Emergency Response: Develop and implement contingency plans for handling spikes in call volume, technical emergencies, or major incidents affecting voice support. Lead the team in responding promptly to critical issues. 12. Compliance and Security: Ensure that the voice support team adheres to compliance and security guidelines. Implement measures to protect sensitive customer information. 13. Cross-Functional Collaboration: Work closely with other departments, such as product development, to adda
Chennai
INR 2.0 - 5.0 Lacs P.A.
Work from Office
Full Time
Required Skills: Proficient in written & verbal communication. Strong proficiency in latest HTML version, CSS & Bootstrap for structuring web content Ability to use Photoshop for Graphic design & Image editing. Basic knowledge of Javascript & Jquery for handling customizations. Ability to create websites that work seamlessly across various devices and screen sizes. Basic understanding of UX design principles to create user-friendly interfaces. Knowledge on basic SEO principles, WordPress & React - Angular JS is an added advantage. Responsibilities: Be flexible with rotational shifts and week-offs. Meet specified turnaround time (TAT) for tasks and deliver KPI's / targets. Provide end-to-end support to clients for updating/modifying existing websites. Convert website layouts created by Graphic Designer into live websites. Participate in brainstorming sessions and creative discussions. Contribute to the development of a responsive website design which is user-friendly. Seek feedback from the Team leader/Team and incorporate improvements into websites whilst demonstrating flexibility. Stay updated on the latest web tools, software, and techniques. Share knowledge and insights with team members. Implement SEO best practices for website content and structure. Prioritize web tasks based on daily workload. Stay adaptable to changes in market trends and client preferences. Uphold the creative standards of the team and contribute to a positive work culture. Keep organized records of your tasks, feedback, and revisions. Participate in team-building activities to strengthen team cohesion and foster a positive work environment.
Chennai
INR 1.0 - 6.0 Lacs P.A.
Work from Office
Full Time
International Voice Process | Senior Analyst | Foodhub, Chennai Position: Associate / Senior Associate Analyst (International Voice) Location: Chennai (Work from Office) Experience: 26 Years (International Voice Process Preferred) Shift: Rotational Shifts (Including Night Shifts) Role Overview: We are looking for experienced Customer Support/Senior Analyst professionals to join our International Voice team. You will be the first point of contact for global clients, ensuring their queries are handled efficiently and professionally. Key Responsibilities: - Handle inbound and outbound calls for international customers - Provide support and guidance on Foodhub services and products - Log and track issues using internal tools and CRMs - Collaborate with internal teams for issue resolution - Ensure high customer satisfaction with every interaction Required Skills: - Excellent communication in English with a neutral/global accent - Must good in Stability - Strong customer handling and interpersonal skills - Familiarity with upselling is added advantange - Flexibility to work in rotational and night shifts What We Offer: - Competitive salary and performance-based incentives - Medical insurance coverage - Cab facility for night shifts - A dynamic, growth-oriented work environment with international exposure To Apply: WhatsApp your profile to 9600330258
Chennai
INR 2.25 - 5.0 Lacs P.A.
Work from Office
Full Time
Job Title: Graphic Designer Location: Chennai Start date: Immediate Contract type: Permanent Salary & benefits: Industry Standards This role reports to the Team Leader. Years of Experience: 1+ years Qualification : - Graduate in any stream | Desirable - Graduate in B.sc. Visual Communication / Bsc. Computer science with 2 years work experience in graphic designing from a reputed/global organization . Required Skills: The candidate should have the below skill set: 1. Proficient in written & verbal communication. 2 .Adobe Creative Suite (Photoshop, Illustrator, InDesign), CorelDRAW, Figma. 3. Understanding of fonts, typefaces, and their use. 4. Ability to create visually appealing layouts for consumer websites. 5. Attention to detail when creating engaging and impactful posters & logos for clients. 6. Knowledge of colour schemes, combinations, and their impact. 7. Ability to create visually cohesive designs. Responsibilities: The job roles and responsibilities are: 1. Be flexible with rotational shifts and week-offs. 2. Meet specified turnaround time (TAT) for tasks and consistently deliver KPI's / targets. 3. Provide end-to-end support to clients for updating/modifying existing designs. 4. Create attractive website layouts which will then be converted into live websites. 5. Participate in brainstorming sessions and creative discussions. 6. Contribute to the development of visually appealing, responsive, and innovative designs. 7. Seek feedback from the Team leader/Team and incorporate improvements into designs whilst demonstrating flexibility. 8. Stay updated on the latest design tools, software, and techniques. 9. Share knowledge and insights with team members. 10. Prioritize design tasks based on daily workload. 11. Stay adaptable to changes in design trends and client preferences. 12. Maintain a professional and creative approach in all design projects. 13. Uphold the creative standards of the team and contribute to a positive work culture. 14. Keep organized records of designs, feedback, and revisions. 15. Implement and adhere to brand guidelines, ensuring design consistency. 16. Participate in team-building activities to strengthen team cohesion and foster a positive work environment. We offer a great work environment and friendly team culture. Competitive Pay and Benefits. These vacancies are Urgent. Immediate Interviews...!
Chennai
INR 1.0 - 6.0 Lacs P.A.
Work from Office
Full Time
International Voice Process | Senior Analyst | Foodhub, Chennai Position: Associate / Senior Associate Analyst (International Voice) Location: Chennai (Work from Office) Experience: 26 Years (International Voice Process Preferred) Shift: Rotational Shifts (Including Night Shifts) Role Overview: We are looking for experienced Customer Support/Senior Analyst professionals to join our International Voice team. You will be the first point of contact for global clients, ensuring their queries are handled efficiently and professionally. Key Responsibilities: - Handle inbound and outbound calls for international customers - Provide support and guidance on Foodhub services and products - Log and track issues using internal tools and CRMs - Collaborate with internal teams for issue resolution - Ensure high customer satisfaction with every interaction Required Skills: - Excellent communication in English with a neutral/global accent - Must good in Stability - Strong customer handling and interpersonal skills - Familiarity with upselling is added advantange - Flexibility to work in rotational and night shifts What We Offer: - Competitive salary and performance-based incentives - Medical insurance coverage - Cab facility for night shifts - A dynamic, growth-oriented work environment with international exposure To Apply: WhatsApp your profile to 9600330258
Chennai
INR 6.0 - 10.0 Lacs P.A.
Work from Office
Full Time
Were looking for an SEO Content Specialist — someone who understands that ranking on Google isn’t just about keywords, but about creating genuinely valuable content that serves both algorithms and real people. You live at the intersection of search optimisation and great writing. You'll be the person who examines search data, identifies what people are truly looking for, and transforms that insight into blog posts, landing pages, or guides that effectively answer their questions. What you'll be doing Own SEO-driven content creation — from keyword research and topic ideation to briefing, optimisation, and publishing. Conduct keyword research and competitor analysis to identify content opportunities. Optimise existing content and create new assets that align with SEO goals and brand voice. Collaborate with designers, developers, and the wider marketing team to deliver high-performing content. Monitor performance metrics (rankings, traffic, conversions) and make data-backed recommendations. Stay up to date with search engine algorithms, SEO trends, and content best practices. Write content when needed — blogs, landing pages, websites, etc. What we’re looking for 2-5 years of hands-on SEO and content experience. You know your way around keyword research, content planning, and on-page SEO. Solid understanding of search intent, content hierarchy, and optimisation techniques. Experience with SEO tools. A strong sense of what makes content genuinely useful, engaging, and well-structured. Comfortable working with cross-functional teams. Detail-oriented, analytical, but still very much a "human" writer. Bonus: Any knowledge of SaaS, tech, the food industry or marketplaces is a plus.
Chennai
INR 4.0 - 9.0 Lacs P.A.
Work from Office
Full Time
Location: Chennai Experience: 2 to 5 Years Company: Foodhub Software Solutions About the Role Were looking for an SEO Content Specialist who knows how to turn search data into powerful content. If you understand search intent, enjoy writing content that ranks and converts, and are confident with SEO tools this role is for you. You'll work with our marketing, design, and dev teams to plan, create, and optimize content that not only performs in Google but also provides real value to users. What You'll Do Own SEO content creation end-to-end research, brief, write, optimize Perform keyword research and competitor analysis Write or edit blogs, landing pages, product pages, and more Optimize existing content to improve rankings and engagement Track performance using tools like Ahrefs, SEMrush, and Google Search Console Stay updated on SEO trends and algorithm changes What Were Looking For 2 to 5 years of experience in SEO content writing or strategy Strong understanding of search intent, keyword mapping, and on-page SEO Hands-on experience with SEO tools (SEMrush, Ahrefs, GSC, etc.) Ability to write clearly, concisely, and in a human tone Bonus: Experience in SaaS, food tech, or marketplaces To Apply: Send your resume to 9600330258
Chennai
INR 2.0 - 6.5 Lacs P.A.
Work from Office
Full Time
Required Skills: Strong verbal and written communication skills in English Strong analytical mindset and problem-solving abilities Ability to monitor and audit data quality and critique content. Experience creating data dashboards, graphs and visualizations Ability to manipulate, analyse and interpret complex datasets relating to focus markets. Ability to handle a variety of ongoing projects and triage incoming tasks 3+ years experience of working with SQL - PLSQL with advanced knowledge 2+ years of experience in Python , data manipulation using Pandas. 3+ Years experience working in a BI or Data Analytics field 3+ years experience of visualising data with at least one of the following BI tools - AWS Quicksight, Power BI, Tableau. In addition, the following experience would be desirable: Knowledge of database management systems, including some data engineering. Knowledge of statistics and statistical analysis. Knowledge of ETL and workflow orchestration using Apache Airflow (DAGs) Knowledge of data modelling tools like DBT. Responsibilities : The job roles and responsibilities are, Present data and dashboards that bring value to the business, always in a format that is appropriate for the intended audience. Utilize strong database skills working with large, complex datasets. Identify patterns and trends in data, working alongside teams within operations, the wider business and the senior management team to provide insight. Filter and cleanse unstructured (or ambiguous) data into usable datasets that can be analysed to extract insights and improve business processes
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