Operations Executive/Senior Executive - Webstore Merchandising (Contractual Role)

Are you a detail-oriented and highly proactive individual with a passion for e-commerce? We're seeking a dynamic Webstore Merchandising Operations Executive/Senior Executive to join our team. In this critical role, you'll be the backbone of our online storefront, ensuring our products are showcased perfectly, prices are accurate, and promotions are live, all while maximizing business opportunities.

This isn't just about data entry; it's about being the central point for getting products to market quickly and correctly. Your sharp eye for detail and ability to coordinate across teams will directly impact our sales and customer experience.

Key Responsibilities:

• Product Creation & Management:

  Own the end-to-end process of creating new product listings on our webstore, ensuring all details are accurate and compelling.

• Visual Merchandising:

  Collaborate closely with the design team to secure and implement high-quality product images and engaging storefront banners and creatives on a daily basis.

• Pricing & Promotions:

  Accurately upload daily pricing changes, implement bank offers, and other promotional updates, ensuring all live offers are correct and reflect current campaigns.

• Cross-Functional Coordination:

  Proactively liaise with creative, offers, and sales teams to gather all necessary inputs for product launches, pricing adjustments, and promotional activities. Your ability to anticipate needs and chase down information will be key.

• Quality Assurance:

  Conduct thorough checks of all uploaded content, pricing, and offers to prevent errors that could lead to revenue loss or customer dissatisfaction.

• Business Critical Execution:

  Understand the time-sensitive nature of e-commerce operations. You'll be instrumental in ensuring new product launches and offer changes go live without delay, recognizing that even minor lags or errors can significantly impact business.

• Weekend Availability (Limited):

  Be available for limited periods on weekends as required, especially during critical new product launches, major offer changes, or other time-bound business needs.

What You'll Bring:

• Proven experience in e-commerce operations, merchandising, or a similar role.
• Exceptional attention to detail and a commitment to accuracy.
• Strong organizational skills with the ability to manage multiple tasks and deadlines simultaneously.
• Excellent communication and interpersonal skills, with the ability to effectively coordinate with various internal teams.
• A proactive and self-starting attitude, comfortable taking initiative to get things done.
• Ability to thrive in a fast-paced, dynamic environment.
• Understanding of the critical impact of timely and accurate updates on business performance.