Operations Executive( Hospitality)

Job Summary:

We are looking for a proactive and detail-oriented Operations Executive to oversee day-to-day operations in our hospitality business. The ideal candidate will ensure smooth coordination between departments, maintain service standards, and deliver a seamless guest experience.

Key Responsibilities:

• Monitor daily operations of the property to ensure service excellence and guest satisfaction.
• Coordinate with housekeeping, front office, F&B, and maintenance teams to ensure smooth workflows.
• Handle guest queries, requests, and complaints promptly and professionally.
• Ensure adherence to standard operating procedures (SOPs) across all departments.
• Maintain inventory and ensure timely procurement of operational supplies.
• Supervise staff schedules, duty rosters, and task delegation.
• Prepare daily/weekly operational reports for management review.
• Ensure compliance with health, safety, and hygiene regulations.
• Assist in training and onboarding new operational staff.
• Support in event planning and execution within the property.

Required Skills & Qualifications:

• Bachelor's degree in Hospitality Management or a related field.
• 1–3 years of experience in hotel/hospitality operations.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Basic knowledge of hotel management software (PMS) and MS Office.
• Ability to work under pressure and in shifts.

Preferred Skills:

• Experience in guest relations or front office management.
• Knowledge of hospitality industry standards and local compliance requirements.
• Team leadership or supervisory experience is a plus.

Job Type: Full-time

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

• Internet reimbursement

Schedule:

• Night shift

Supplemental Pay:

• Performance bonus

Experience:

• Hospitality sector : 5 years (Required)
• Operations Executive : 5 years (Required)

Work Location: In person