Operations Coordinator

About Us: BardWood Support Services is a leading UK-based recruitment specialist to the facilities industry. We pride ourselves on providing exceptional service and building strong relationships with our clients and employees. The Role: We are seeking a highly motivated and organised Operations Coordinator to join our team. In this role, you will play a crucial part in ensuring the smooth running of our operations by managing internal and external stakeholder relations and efficiently handling queries and escalations. Responsibilities: Manage internal and external stakeholder relationships, fostering positive and productive communication. Efficiently handle queries and escalations, providing timely and accurate resolutions. Maintain accurate records and documentation. Contribute to the continuous improvement of operational processes. Collaborate effectively with colleagues across different departments. Required Skills : 1+ years experience as an Operations Coordinator or International Voice Process Excellent communication skills (oral and written). Proactive and ability to work independently and collaboratively. Strong problem-solving and analytical skills. Ability to prioritise tasks and manage multiple deadlines effectively. Proficiency in Microsoft Outlook. Benefits: Competitive salary and benefits package. Opportunity to work in a dynamic and fast-paced environment. Be part of a supportive and collaborative team. Career development opportunities within a growing company Job Types: Full-time, Permanent, Fresher Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Night shift Rotational shift UK shift Weekend availability Supplemental Pay: Performance bonus Yearly bonus Ability to commute/relocate: Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required) Experience: Customer service: 1 year (Required) Shift availability: Day Shift (Required) Night Shift (Preferred) Work Location: In person