5 Operational Processes Jobs

Transport Manager- Middle - Mile - South About the Role As Transport Manager, youll own the onboarding of new Transporters and managing operations for the entire cluster. Youll also drive key operational metrics by regularly youll take complete ownership of processes allotted to you and work with various stakeholder achieve team goals. Youll continuously work towards identifying gaps and providing recommendations for improving our processes. What you will do Onboarding of new Transporters. Identify and onboard new transporters onto the network on an ongoing basis. Track and own the performance of different Lanes in your cluster. Ensure compliance with operational processes. Own and drive key operational metrics end to end and achieve performance targets What you will need Graduate or Post Graduate degree in any discipline 3-5 years of work experience in the e-commerce logistics domain, preferably in Middle Mile operations Experience in partner onboarding and training in the Middle Mile and sorting operations Experience of having worked in the similar geographic location in similar capacity would be a plus and so will the Experience in control tower and field operations

Job Role Conduct detailed analysis of current operational processes within the Vendor Risk Operations team. This role would act as support to for Business Excellence (BE) program. Will work on various Business Excellence projects across Operations covering all plants as well as specific areas wherein there is opportunity to optimise operations leading to significant savings. Support in shortlisting various projects along with BE consultants Carry out analysis of supporting date to develop business case and present business case to HODs as well as senior management. Post approval of business case, support in developing Project Charter for implementation till sign off from management Work with cross-functional teams for implementation of short-listed projects Develop MIS for implementation and highlight areas of concerns to middle/ top-management as part of regular review of Business Excellence track. Circulate Monthly MIS with status of implementation with suitable insights including savings achieved for respective projects under implementation. Oversee and lead comprehensive program management efforts focused on continuous improvement and operational excellence. Identify areas for improvement and efficiency gains through data-driven insights. Develop and present compelling business cases that align with the organization's strategic objectives and drive decision-making at senior levels. Lead, mentor, and develop a high-performing team, fostering a culture of innovation, collaboration, and excellence. Streamline workflows to enhance overall efficiency and effectiveness. Establish and oversee quality assurance measures for vendor risk assessments. Ensure adherence to compliance standards and best practices. Work closely with cross-functional teams to integrate operation excellence principles into the vendor risk management lifecycle. Develop and execute strategic plans to achieve long-term operational excellence goals, contributing to the overall success of the organization. Collaborate with vendors to enhance communicationand streamline processes. Prinicipal job accoutabilities Accountabilities Major Activities Key Performance IndicatorsAssistance in Workshops for Idea Generation Facilitate in workshops for developing a long list of Business Excellence ideas along with internal as well as consultants As per timelineBusiness Case Development for Shortlisted IdeasWork closely with relevant internal stakeholders for collating data in required formats, carry out analysis and develop a business case in templatized formats. Present alongside consultant to HODs and Operations Head for seeking approval of Business Case Closure of Business Cases as per timeline (Steering Committee Approval) Development of Project CharterAs a next step to approved Projects, develop along with respective HODs and other stakeholders a detailed Project Charter This would include entailing implementation roadmap, role of various stakeholders, timelines involved, key assumptions, defining success criterias/ success factors, highlight risks involved, etc. Project Charter Sign-off from BE Core / Steering Committee Program Management of Implementation Circulate MIS for relevant stakeholders to highlight progress of implementation. Highlight what is going well, what are challenges from time to time. Work with cross-functional teams for facilitating implementationTimely circulation of MIS and pro-actively highlighting of roadblocks Skills and academic qualifications Educational Qualifications Minimum Qualification - BE in (Chemical/Mechanical) + MBA Relevant and total experience Total Number of experience required - 5-7 years of Experience Relevant experience required in - 3-5 Years Post MBA Experience

About the Role We are seeking a proactive and analytical Program Associate with 1-3 years of experience. The ideal candidate will have strong data analysis skills, a knack for problem-solving, and the ability to work collaboratively with cross-functional teams to execute impactful projects. The charter for this role will include: Perform data analysis using Excel (advanced proficiency required) and basic SQL to drive operational decision-making and generate actionable insights to identify opportunities for improvement and efficiency. Identify operational challenges, propose solutions, and lead their implementation. Take ownership of operational processes and ensure seamless execution. Collaborate effectively with cross-functional teams such as Sales Ops, Product, and L&D to drive aligned outcomes. Act as the liaison between teams to ensure project goals and deadlines are met. Lead projects from problem identification to execution and ensure timely delivery. Document processes, analyze outcomes, and iterate for continuous improvement. Ideal Persona would: 1-3 years experience Take end-to-end ownership of assigned projects. Ensure timely execution and maintain high standards of quality in project delivery. Demonstrate the ability to take initiative and work independently. Effectively manage multiple priorities and tasks simultaneously. Utilize strong analytical skills to work with data. Collaborate with cross-functional teams to ensure alignment and coordination. Identify and implement strategies for better outcomes. Oversee daily operations for assigned projects. Ensure all activities run smoothly and align with organizational goals.

Work mode: In-office (5 days a week) || No Hybrid or Remote work options available Job Type: Full-time Role Overview As the Workplace and Culture Coordinator, you will be the backbone of the company's daily operations and the heart of the team culture. You will handle a variety of responsibilities, from vendor management and office space coordination to team engagement activities. Your work will ensure the team is productive, connected, and motivated. Key Responsibilities Workplace Operations Manage office space to ensure a functional, clean, and inspiring environment. Handle logistics for office supplies, equipment, and general facility needs. Liaise with vendors, contractors, and service providers. Culture & Team Engagement Organize team-building activities, events, and informal get-togethers. Keep the team energized through creative initiatives (e.g., wellness activities, "Evening Escape" sessions). Act as the go-to person for team support and workplace-related inquiries. Process & Administrative Support Develop and refine simple operational processes that enable the team to focus on their work. Assist with onboarding new hires to help them integrate seamlessly into the team culture. o Support ad-hoc administrative tasks to keep daily operations running smoothly. Ideal candidate should have the following skills and experience Exposure to in roles related to office management, team coordination, or people operations. Strong organizational and problem-solving skills with a proactive approach. Excellent communication and interpersonal abilities. Creativity in designing engaging team activities and improving workplace experience. Comfort with handling varied tasks in a dynamic environment. Backgrounds from non-mainstream fields (arts, music, hospitality, wellness) are welcomed and valued.

Job Track Description: Performs tasks based on established procedures. Uses data organizing and coordination skills to support the business and perform technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Developed proficiency within a range of analytical or operational processes. Completes assignments and facilitates the work of others. May coordinate assignments beyond work area. Proposes improvements to processes and methods. Acts as a lead, coordinating the work of others, but is not a supervisor. Works autonomously within established procedures. Functional Knowledge Developed skills in a range of processes, procedures, and systems. Acts as a technical expert in some areas. Business Expertise Understanding of how teams integrate and work best together to support the achievement of company goals. Impact Impacts team through quality of service and sharing of information. Proposes improvements to work procedures and practices to improve efficiency. Leadership Serves as a team lead. Allocates work to team members, as appropriate. Provides subject matter guidance to junior team members. Problem Solving Provides solutions to problems based on existing challenges or procedures. Interpersonal Skills Effectively exchanges information and ideas. Responsibility Statements Reviews and verifies the accuracy of journal entries and accounting classifications. Extracts data for dashboards on process/reconciliation metrics. Assists with audits by providing supporting records and documentation. Ensures that adequate and updated process documentation and desktop procedures exist. Contributes towards quality efforts and guides the quality verifiers team. Participates in first-level tasks and quality checks. Performs other duties as assigned. Complies with all policies and standards.