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Future Technologies
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Non-Voice Process Email Support

Non-Voice Process Email Support

Future Technologies

1 years

0 Lacs

Bengaluru Karnataka India

Posted:2 days ago| Platform:

Apply

Skills Required

support chat communication resolve service documentation typing assessment

Work Mode

On-site

Job Type

Full Time

Job Description

Job Opening: Non-Voice Process Email Support (Work from Office)

Location:

Marathahalli Hebbal, Bangalore

Employment Type:

Full-time | Work from Office

Process Type:

Non-Voice Email Support (B1 Quality)
We are currently hiring for a

Non-Voice Email Support Process

at our Bangalore offices in

Marathahalli

and

Hebbal

. This role involves handling customer queries and support via email in a timely and professional manner. Candidates must have prior experience in email or chat-based customer support and possess strong written communication skills.

Key Responsibilities

Respond to customer queries promptly and accurately via email
Maintain a high level of quality (B1 Quality) in written communication
Resolve customer issues by coordinating with internal teams
Adhere to company policies and service level agreements (SLAs)
Maintain documentation of queries and resolutions

Requirements

Minimum 1 year of experience in email or chat support
Strong command of written English and customer service etiquette
Ability to work in a fast-paced environment and multitask
Good typing speed and attention to detail
Must be available for an email assessment as part of the hiring process

Work Details

Shift: Day shifts (flexible hours between 8 AM 8 PM)
Working Days: 6 days a week
Work Mode: On-site (Work from Office)
Joining: Immediate joiners preferred

This job is provided by Shine.com

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Future Technologies

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Non-Voice Process Email Support

Future Technologies

Bengaluru, Karnataka, India

Non-Voice Process Email Support

Future Technologies

Bengaluru, Karnataka, India

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Non-Voice Process Email Support