Network Engineer - L1/L2 Support

Jigya Software Services

4 years

0 Lacs

Hyderabad Telangana India

Posted:2 days ago| Platform:

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Skills Required

network support design wan video zoom webex cisco latency maintenance troubleshooting engineering

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title:

Location:

Experience:

Key Responsibilities:

Design, configure, and maintain
LAN, WAN, and video conferencing infrastructure
.
Provide
Tier 2/3 support
for video conferencing systems (Zoom, WebEx, Microsoft Teams, Cisco Webex, Polycom).
Troubleshoot
network performance issues
(latency, jitter, packet loss).
Monitor and optimize
network and conferencing tools
for reliability.
Configure and manage
switches, routers, firewalls, and wireless access points
(Cisco, Aruba, Fortinet).
Perform
network maintenance, firmware updates, and patching
.
Document
network configurations, procedures, and troubleshooting steps
.

Required Skills:

4+ years in
network engineering & support
.
Expertise in
video conferencing tools & network troubleshooting
.
Hands-on experience with
Cisco, Aruba, Fortinet devices
.
Strong analytical skills for
performance optimization
.
Ability to work in
CST timezone
.

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