413 Network Administration Jobs - Page 2

J ob Title: Network Engineering Senior Advisor Location: India Remote Reports To: IT Manager Job Summary: Quest Software is seeking a highly skilled Senior Network Engineer to design, implement, and maintain our network infrastructure. The ideal candidate will have a strong understanding of network protocols, security measures, and troublesh ooting techniques. This role requires a proactive approach to network management and a commitment to delivering high-performance, secure, and reliable network solutions. Responsibilities - Design and deploy functional networks (LAN, WLAN, WAN) tailored to Quest Softwares specific needs. - Configure and install network devices such as routers, switches, firewalls, load balancers, and VPN concentrators. - Monitor network performance and troubleshooting issues to ensure optimal speed and functionality. - Implement and manage BGP for optimal routing and path selection, ensuring efficient data transfer and network stability. - Develop and maintain network security measures, including access control, disaster recovery plans, and intrusion detection systems. - Mentor and support junior network engineers and technicians, providing guidance and training on best practices. - Maintain comprehensive technical documentation for all network configurations and changes. - Collaborate with other IT teams to ensure seamless integration of network solutions with other systems and applications. - Propose improvements to network performance, capacity, and scalability based on ongoing analysis and monitoring. - Conduct network modeling and analysis to construct a reliable, high-performance integrated network. - Plan for and respond to service outages and other network issues, minimizing downtime and impact on business operations. - Stay up to date with the latest network technologies and industry trends to ensure Quest Software remains at the forefront of network innovation. - Working in the US time zone, the shift timings are 6 PM to 3 AM. Qualifications - Proven experience as a Senior Network Engineer or Network Administrator, preferably with a focus on BGP and deep network setup. - Professional certification (e.g., CCNP, CCDP) is highly desirable. - In-depth knowledge of network administration and architecture, with a strong understanding of communication protocols (TCP/IP, BGP, OSPF). - Familiarity with network security models and coding languages for scripting (e.g., Python, Perl). - Experience with network diagnostic, monitoring, and analysis tools (e.g., SolarWinds, Wireshark). - Solid understanding of network operating systems, especially Cisco IOS, Fortinet FortiOS , and other relevant platforms. - Excellent troubleshooting and problem-solving skills, with the ability to work independently and as part of a team. - Strong organizational and mentoring skills, with a commitment to continuous learning and improvement. - Experience with load balancer configuration and management. - Familiarity with cloud networking solutions on Azure and AWS, including VPC, security groups, routing tables, and VPN setup. - Bachelors degree, Masters, or equivalent technical experience. - At least 8 years of overall experience, with a minimum of 6 years of relevant experience in networking, would be preferable. Preferred Skills: - Experience with Cisco Nexus Data Center switching hardware and software. - Knowledge of MPLS, QoS, NAT, IPv4, IPv6, and other advanced networking concepts. - Experience with enterprise SaaS platforms and cloud-based networks. - Familiarity with network automation tools and scripting for network management tasks. - Experience with Meraki Wi-Fi solutions and their configuration and management. Company Description: At Quest, we create and manage the software that makes the benefits of new technology real. Companies turn to us to manage, modernize and secure their business, from on-prem to in-cloud, from the heart of the network to the vulnerable endpoints. From complex challenges like Active Directory management and Office 365 migration, to database and systems management, to redefining security, and hundreds of needs in between, we help you conquer your next challenge now. We re not the company that makes big promises. We re the company that fulfills them. We re Quest: Where Next Meets Now. Why work with us! Life at Quest means collaborating with dedicated professionals with a passion for technology. When we see something that could be improved, we get to work inventing the solution. Our people demonstrate our winning culture through positive and meaningful relationships. We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential. Our team members health and wellness is our priority as well as rewarding them for their hard work. Quest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Come join us. For more information, visit us on the web at http://www.quest.com/careers .

Required Skill set Mainframe Network administration including VTAM, TCPIP, JES2, HCD, WLM. z/OS System Programming knowledge with SMP/E Knowledge on REXX, assembler, JCL Experienced at troubleshooting connectivity and performance issues in a z/OS environment Experience in other z/OS operating system components would be advantageous Key Activities Performed Install, upgrade, maintain and customise the z/OS communications server products VTAM and TCP/IP and other networking related IBM and OEM products and features. Perform these activities such as SMP/E, REXX and assembler. Proactively monitor mainframe network and related software and to take action to prevent potential issues and to maximise performance. To improve such monitoring and increase automation where possible. Maintain robustness of the configuration and to maintain and test the mainframe DR solution from a network perspective. Assist users with the analysis of issues with connectivity. Deal with day to day support issues related to mainframe networking and associated products. Thoroughly document the environment and all activities performed. To work closely with the client, operations and other technicians to create robust plans and processes in line with business requirements. To produce technical recommendations and service and stability improvements in line with business requirements. Jcl, Mainframe, Wlm, Vtam, Tcpip

Required Skill set Extensive SMP/E knowledge Knowledge on REXX, assembler, JCL Strong knowledge of WLM, RMF, CA Products, HCD Experienced at troubleshooting performance issues in a z/OS environment Working experience in a multi-CPU & Sysplex environment VTAM/TCPIP Network administration Working knowledge of other sub systems like DB2, ADABAS, IMS, CICS Knowledge of working in Multi-Processor / Multi-LPAR environment and SYSPLEX Knowledge of Mainframe Disks, replication and tools such as CSM Storage administration such as initializing disks, re-organizing files and updating SMS definitions would be advantageous Key Activities Performed Install, upgrade, maintain and customise the z/OS operating system covering z/OS, RACF, JES2, VTAM, TCP/IP, HCD, WLM. Install, upgrade, maintain and customise other z/OS related IBM and OEM products. Perform SMP/E tasks. Work with multi-CPU & Sysplex environment Apply planned maintenances, monitor product PTFs to make sure the products are up to date Work with REXX Scripts, Assembler, JCL Top Secret/ACF2/RACF PTF Implementations Proactively monitor z/OS and related software and to take action to prevent potential issues and to maximise performance. To improve such monitoring and increase automation where possible. To maintain robustness of the configuration and to maintain and test the mainframe DR solution. To produce technical recommendations and service and stability improvements in line with business requirements. Gather information and produce reports to satisfy client and vendor requirements such as SCRT reporting. Automation, Mainframe & Cloud Technologies, Zos, Jcl, Smp

Project Name and description AZP DevOPS - Responsible for end to end support of AZPApplication Operations and DevOps Job Summary As a DevOps Engineer, you are taking part in the next phase of our Agile Transformation, to provide the best services towards our customers and to improve our system landscape. Our DevOps Engineers work closely with the agile development teams and together with them take end-to-end responsibility of our environments, infrastructure and platforms. In addition, you will ensure operational availability of our systems, share on-call duty with your fellow Engineers and improve the incident, problem and change management processes for our production stages. System, database and network administration tasks will be handled by you in order to guarantee frictionless operations. You will design and improve our CI/CD pipelines, automate the repetitive operational tasks on all levels, and work with our developers to guarantee stable environments and provide fault-tolerant and highly reliable solutions. You are driving the cloud adoption, work on the containerization of our applications and will configure and maintain container orchestration environments. Created on 30/06/2022 2 Internal Major Responsibilities . Develop, maintain and support Build Workflow : Git, Maven, Jenkins Test Workflow System and network administration on a Linux OS (RHEL) Configuration Management using Ansible Setup of Development Environment Source Code Management using Git, SVN Container (orchestration) technologies, including Docker, Kubernetes, Open Shift . Develop cloud and infrastructure strategies, plan and support the implementation of IT transformations to AWS. Implement new cloud solutions, migrate and optimize existing cloud solutions or operate the cloud environment of our customers. Strong cross-functional collaboration and communication skills . Developers to practice Test Driven Development . Ensure operations 24/7x365, shared on-call duty . Expertise in Python/PowerShell and bash scripting Educational & Professional Qualifications \u25AA B.Tech/M.Tech/Graduation in computer science/IT in various branches \u25AA Very good verbal and written communication skills \u25AA Team Player \u25AA Good service and customer orientation Experience 4 to 10 years Technical Skills (Mandatory) .Agile mindset .Experience in Devops practices, Build & Release processes . CI/CD best practices, experience with setting up and maintaining build and deployment pipelines .Deep knowledge in build tools and source control management, e.g. Maven, ANT, Git/SVN .Knowledge of major cloud service providers, like AWS, Azure etc. Process experience in test automation .Excellent social skills and cross-cultural experience .Knowing basic JAVA will be an advantage to debug issues. Created on 30/06/2022 3 Internal .Knowledge in Change, Problem and Incident Management Process. Proven experience in the following technologies: \u25AA Kubernetes and Docker, OpenShift, RHEL, Ansible \u25AA Cloud technologies like AWS, Azure \u25AA Maven/ANT \u25AA Jenkins \u25AA Python \u25AA Grafana, Dynatrace \u25AA Git, SVN \u25AA ELK Stack \u25AA Selenium and test automatio. Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Join us. Lets care for tomorrow.

Network Engineer1 ExperienceOver 7 years in network engineering.SpecializationExpertise in Palo-Alto firewalls, Cisco Routing & Switching. Skills: Advanced troubleshooting and monitoring.Responsibilities:Design, implement, and manage network infrastructure.Configure and maintain Palo-Alto firewalls and Cisco network devices.Perform in-depth troubleshooting and resolve network issues.Monitor network performance and ensure reliability.Collaborate with teams to enhance network security and performance.

This role involves the development and application of engineering practice and knowledge in the following technologiesStandards and protocols, application software and embedded software for wireless and satellite networks, fixed networks and enterprise networks; connected devices (IOT and device engineering), connected applications (5G/ edge, B2X apps); and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Focus on Connectivity and Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

This role involves the development and application of engineering practice and knowledge in the following technologiesStandards and protocols, application software and embedded software for wireless and satellite networks, fixed networks and enterprise networks; connected devices (IOT and device engineering), connected applications (5G/ edge, B2X apps); and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Focus on Connectivity and Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

This role involves the development and application of engineering practice and knowledge in the following technologiesStandards and protocols, application software and embedded software for wireless and satellite networks, fixed networks and enterprise networks; connected devices (IOT and device engineering), connected applications (5G/ edge, B2X apps); and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Focus on Connectivity and Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

This role involves the development and application of engineering practice and knowledge in the following technologiesStandards and protocols, application software and embedded software for wireless and satellite networks, fixed networks and enterprise networks; connected devices (IOT and device engineering), connected applications (5G/ edge, B2X apps); and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Focus on Connectivity and Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

This role involves the development and application of engineering practice and knowledge in the following technologiesStandards and protocols, application software and embedded software for wireless and satellite networks, fixed networks and enterprise networks; connected devices (IOT and device engineering), connected applications (5G/ edge, B2X apps); and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Focus on Connectivity and Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

Job : Senior DevOps Engineer (MRF00942) Jobs in Bangalore (J49166)- Job in Bangalore Senior DevOps Engineer (MRF00942) (Job Code : J49166) Job Summary BE-Comp/IT, BE-Other, BTech-Comp/IT, BTech-Other, MCA, MCM, MCS, ME-Comp/IT, ME-Other, MIS, MIT, MSc-Comp/IT, MS-Comp/IT, MSc-Other, MS-Other, MTech-Comp/IT, MTech-Other Key Skills: Azure DevOps, Azure Cloud, Docker, Kubernetes, Terraform Company Description The company is a Fortune 500 company and selected by Fortune as one of America s most admired co . The company is the financial services industry and specialises in Title Insurance, Commercial and Residential Insurance, annuity and life insurance products. They have over 25000 employees worldwide in 20 countries and operate in over 1200 locations across the United states. Job Description Work from Home ROLE: Sr. DevOps Engineer Total Exp: 7 10 Years Location: Anywhere in India Work from Home following below conditions are MANDATORY: If Offered, candidate must visit office Bangalore Development Center to collect laptop on his/her own. Visit Bangalore Development Center for work from office for 5 days in every 3 months but company will not reimburse for stay and travel expenses. Education: BE/B. Tech/MCA/M. Sc/MCM/M. Tech/ We are looking for an Azure Infrastructure Architect with considerable experience with Azure`s IaaS and PaaS technology. Azure infra architect provides guidance on network security, Azure Policies and Blueprints, Azure Monitor and Azure security and governance mechanisms. Job Responsibilities Job Responsibilities: Strong understanding of features and capabilities of the Microsoft Cloud Platform (Security, Firewalls, Redis Cache, Key Vault, Service Bus, ASR, Networking, OMS, Blob Storage, Resource Groups, NSG, Application Insights, SQL Server, Sql DB, Load-Balancers)-signing Solutions in Microsoft Azure as per project specifications and needs Lead a group of architects, provide them direction & help with implementing an Azure cloud architecture solution, and oversee issues such as migration. xperience with Azure DevOps and infrastructure as code (e. g. ARM or Terraform)-velop Terraform scripts to automate infrastructure provisioning and deployment on AWS or Azure platforms. Multi-region deployment experience for lift and shift and Cloud Nativereate Architecture Design and initiate designs discussions with different teams and leadership Share information and guidance on engineering methodologies, standards, and best practices proactively with the team members. rive, Plan and Develop blueprints and deliverables that help customers in advancing their Azure Cloud capabilities, involving both new solutions and migration of existing solutionsollaborate and Guide other team members to design and develop end-to-end processes aligning with the defined architecture. Regularly improve processes ensuring that high-quality information is delivered, contributing to the overall effectiveness of the AZURE architecture Develop and refine infrastructure and security checklists in existing environments to ensure continued compliance. uild and contribute to the development of methodology and automation focused tooling. Develop Terraform scripts to automate infrastructure provisioning and deployment on AWS or Azure platforms. Head migration and modernization initiatives optimizing Azure services and enhancing business operations Take an active role in operational and business-development aspects of the consulting practice Work Experience Work Experience:xtensive background in developing complex Azure infrastructure layouts including compute, networking, storage and security. Aility to recognize design and deployment best practices, understand infrastructure tooling including firewalls(NSG), centralized OS management and automation components. Proven and hands on development experience on Terraform infrastructure as code Good knowledge in Terraform remote state management. Good exposure deploying various azure resources. Self-starter, who can work independently as well as lead teams of infrastructure engineers. Hands on engineering, configuration of cloud infrastructures using various automation toolsxperience with system and environment hardening. Knowledge of Azure Security components such as Azure Security Center, Azure Sentinel, Security Operations, Microsoft Defender, Microsoft Azure Solution Architect Strong understanding of cloud migration strategies and methodologies (e. g. , lift-and-shift) with ability to design efficient migrations plans Knowledge Technical Technical Knowledge:Candidate would hold one or more of the following certification1. Designing Microsoft Azure Infrastructure Solutions AZ3052. Microsoft Azure Administrator AZ1043. HashiCorp Certified Terraform Associate

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Netapp Storage Area Network (SAN) Administration Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite, across all server and network areas, and for particular software solutions/vendors/brands. Your work includes L1 and L2/basic and intermediate level troubleshooting. Roles & Responsibilities:- Lead the Team governance and support the operations as SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Implement technology at the operating system-level.- Perform hardware/software support.- Conduct L1 and L2/basic and intermediate level troubleshooting. Professional & Technical Skills: - Must Have Skills: Proficiency in NetApp Storage Area Network (SAN) Administration.- Must have Skills: in Hitachi Storage Administration- Handson experience in managing large SAN Fabric on brocade and Cisco Director switches.- Strong understanding of storage area network administration.- Experience in troubleshooting SAN related issues.- Knowledge of NetApp and Hitachi storage solutions.- Familiarity with storage protocols such as iSCSI and Fibre Channel. Additional Information:- The candidate should have a minimum of 8 years of experience in NetApp and Hitachi Storage Area Network (SAN) Administration.- This position is based at our Noida office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Network Security Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Operations Engineer, you will support the operations and manage delivery for production systems and services based on operational requirements and service agreements. Your typical day will involve collaborating with various teams to ensure seamless operations, addressing any issues that arise, and implementing solutions to enhance system performance. You will engage in proactive monitoring and troubleshooting, ensuring that all systems are functioning optimally and meeting the established service levels. Your role will also include documenting processes and procedures to maintain operational efficiency and facilitate knowledge sharing among team members. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and development opportunities for junior team members to enhance their skills.- Monitor system performance and implement improvements to optimize operations. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Security Operations.- Strong understanding of firewall configurations and management.- Experience with intrusion detection and prevention systems.- Knowledge of security protocols and best practices.- Familiarity with incident response and recovery procedures. Additional Information:- The candidate should have minimum 5 years of experience in Network Security Operations.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

Job Title - S&C GN - Data Science Analyst Location:Bengaluru, Gurugram, Mumbai, Kolkata, Pune, Chennai, Hyderabad Must have skills:Machine Learning, Deep Learning, Gen AI, NLP, Python, R, AI, SQL Good to have skills: Experience in Graph Neural Networks (GNNs) for complex relational data modelling. Expertise in LLM Optimization, including fine-tuning, prompt engineering, and efficient deployment of Large Language Models. A track record of scientific publications or intellectual property generation demonstrating expertise in AI and data science. We are an innovative Data Science team specializing in the Contact Center domain, dedicated to transforming customer interactions through data-driven intelligence. As part of the Marketing Analytics team, we focus on optimizing contact center operations by leveraging machine learning, natural language processing (NLP), and advanced analytics. Our work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call transfers and improve satisfaction. We build conversational AI models, real-time recommendation systems, and predictive analytics solutions that drive meaningful business impact. By integrating AI-driven insights with marketing strategies, we enable proactive customer engagement, personalized experiences, and operational efficiencies across various touchpoints. If you're passionate about applying data science to solve real-world customer experience challenges, this is the team for you! Professional & Technical Skills: As part of our Data Science team, you will play a key role in leveraging Generative AI and Machine Learning to enhance customer experiences and optimize contact center operations. Your responsibilities will include: Developing and fine-tuning Generative AI models to improve customer interactions, automate responses, and enhance self-service capabilities. Building and deploying ML models for various use cases, including intent classification, sentiment analysis, and predictive analytics . Customer segmentation and behavioral analysis to identify patterns, personalize recommendations, and drive targeted engagement strategies. Optimizing conversational AI workflows by improving intent recognition, response generation, and real-time decision-making . Analyzing large-scale customer interaction data to extract actionable insights and refine business strategies. Collaborating with cross-functional teams including engineering, product, and marketing to integrate AI-driven solutions into existing platforms. This role offers the opportunity to work on cutting-edge AI and data science techniques , driving real-world impact in the contact center space. About Our Company | AccentureQualification Experience & Educational Qualification: PhD with 1+ years of relevant experience, OR. Masters degree with 2+ years of experience, OR Bachelors degree with 3+ years of experience.

Job Title - S&C GN - Data Science Analyst Location:Bengaluru, Gurugram, Mumbai, Kolkata, Pune, Chennai, Hyderabad Must have skills:Machine Learning, Deep Learning, Gen AI, NLP, Python, R, AI, SQL Good to have skills: Experience in Graph Neural Networks (GNNs) for complex relational data modelling. Expertise in LLM Optimization, including fine-tuning, prompt engineering, and efficient deployment of Large Language Models. A track record of scientific publications or intellectual property generation demonstrating expertise in AI and data science. We are an innovative Data Science team specializing in the Contact Center domain, dedicated to transforming customer interactions through data-driven intelligence. As part of the Marketing Analytics team, we focus on optimizing contact center operations by leveraging machine learning, natural language processing (NLP), and advanced analytics. Our work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call transfers and improve satisfaction. We build conversational AI models, real-time recommendation systems, and predictive analytics solutions that drive meaningful business impact. By integrating AI-driven insights with marketing strategies, we enable proactive customer engagement, personalized experiences, and operational efficiencies across various touchpoints. If you're passionate about applying data science to solve real-world customer experience challenges, this is the team for you! Professional & Technical Skills: As part of our Data Science team, you will play a key role in leveraging Generative AI and Machine Learning to enhance customer experiences and optimize contact center operations. Your responsibilities will include: Developing and fine-tuning Generative AI models to improve customer interactions, automate responses, and enhance self-service capabilities. Building and deploying ML models for various use cases, including intent classification, sentiment analysis, and predictive analytics . Customer segmentation and behavioral analysis to identify patterns, personalize recommendations, and drive targeted engagement strategies. Optimizing conversational AI workflows by improving intent recognition, response generation, and real-time decision-making . Analyzing large-scale customer interaction data to extract actionable insights and refine business strategies. Collaborating with cross-functional teams including engineering, product, and marketing to integrate AI-driven solutions into existing platforms. This role offers the opportunity to work on cutting-edge AI and data science techniques , driving real-world impact in the contact center space. About Our Company | AccentureQualification Experience & Educational Qualification: PhD with 1+ years of relevant experience, OR. Masters degree with 2+ years of experience, OR Bachelors degree with 3+ years of experience.

Job Title - S&C GN - Data Science Analyst Location:Bengaluru, Gurugram, Mumbai, Kolkata, Pune, Chennai, Hyderabad Must have skills:Machine Learning, Deep Learning, Gen AI, NLP, Python, R, AI, SQL Good to have skills: Experience in Graph Neural Networks (GNNs) for complex relational data modelling. Expertise in LLM Optimization, including fine-tuning, prompt engineering, and efficient deployment of Large Language Models. A track record of scientific publications or intellectual property generation demonstrating expertise in AI and data science. We are an innovative Data Science team specializing in the Contact Center domain, dedicated to transforming customer interactions through data-driven intelligence. As part of the Marketing Analytics team, we focus on optimizing contact center operations by leveraging machine learning, natural language processing (NLP), and advanced analytics. Our work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call transfers and improve satisfaction. We build conversational AI models, real-time recommendation systems, and predictive analytics solutions that drive meaningful business impact. By integrating AI-driven insights with marketing strategies, we enable proactive customer engagement, personalized experiences, and operational efficiencies across various touchpoints. If you're passionate about applying data science to solve real-world customer experience challenges, this is the team for you! Professional & Technical Skills: As part of our Data Science team, you will play a key role in leveraging Generative AI and Machine Learning to enhance customer experiences and optimize contact center operations. Your responsibilities will include: Developing and fine-tuning Generative AI models to improve customer interactions, automate responses, and enhance self-service capabilities. Building and deploying ML models for various use cases, including intent classification, sentiment analysis, and predictive analytics . Customer segmentation and behavioral analysis to identify patterns, personalize recommendations, and drive targeted engagement strategies. Optimizing conversational AI workflows by improving intent recognition, response generation, and real-time decision-making . Analyzing large-scale customer interaction data to extract actionable insights and refine business strategies. Collaborating with cross-functional teams including engineering, product, and marketing to integrate AI-driven solutions into existing platforms. This role offers the opportunity to work on cutting-edge AI and data science techniques , driving real-world impact in the contact center space. About Our Company | AccentureQualification Experience & Educational Qualification: PhD with 1+ years of relevant experience, OR. Masters degree with 2+ years of experience, OR Bachelors degree with 3+ years of experience.

Job Title - S&C GN - Data Science Analyst Location:Bengaluru, Gurugram, Mumbai, Kolkata, Pune, Chennai, Hyderabad Must have skills:Machine Learning, Deep Learning, Gen AI, NLP, Python, R, AI, SQL Good to have skills: Experience in Graph Neural Networks (GNNs) for complex relational data modelling. Expertise in LLM Optimization, including fine-tuning, prompt engineering, and efficient deployment of Large Language Models. A track record of scientific publications or intellectual property generation demonstrating expertise in AI and data science. We are an innovative Data Science team specializing in the Contact Center domain, dedicated to transforming customer interactions through data-driven intelligence. As part of the Marketing Analytics team, we focus on optimizing contact center operations by leveraging machine learning, natural language processing (NLP), and advanced analytics. Our work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call transfers and improve satisfaction. We build conversational AI models, real-time recommendation systems, and predictive analytics solutions that drive meaningful business impact. By integrating AI-driven insights with marketing strategies, we enable proactive customer engagement, personalized experiences, and operational efficiencies across various touchpoints. If you're passionate about applying data science to solve real-world customer experience challenges, this is the team for you! Professional & Technical Skills: As part of our Data Science team, you will play a key role in leveraging Generative AI and Machine Learning to enhance customer experiences and optimize contact center operations. Your responsibilities will include: Developing and fine-tuning Generative AI models to improve customer interactions, automate responses, and enhance self-service capabilities. Building and deploying ML models for various use cases, including intent classification, sentiment analysis, and predictive analytics . Customer segmentation and behavioral analysis to identify patterns, personalize recommendations, and drive targeted engagement strategies. Optimizing conversational AI workflows by improving intent recognition, response generation, and real-time decision-making . Analyzing large-scale customer interaction data to extract actionable insights and refine business strategies. Collaborating with cross-functional teams including engineering, product, and marketing to integrate AI-driven solutions into existing platforms. This role offers the opportunity to work on cutting-edge AI and data science techniques , driving real-world impact in the contact center space. About Our Company | AccentureQualification Experience & Educational Qualification: PhD with 1+ years of relevant experience, OR. Masters degree with 2+ years of experience, OR Bachelors degree with 3+ years of experience.

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of both production and development systems and software products. Your typical day will involve addressing various technical issues, providing solutions, and ensuring that all configured services operate smoothly across different platforms. You will work both remotely and onsite, collaborating with team members to enhance system performance and reliability while adhering to established operating models and processes. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the implementation of technology at the operating system level across all server and network areas.- Engage in basic and intermediate level troubleshooting for hardware and software issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration.- Strong understanding of server and network management.- Experience with troubleshooting and resolving technical issues.- Familiarity with operating system-level support and maintenance.- Ability to work collaboratively in a team environment. Additional Information:- The candidate should have minimum 3 years of experience in Citrix Virtual Apps and Desktop Administration.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

Job Title - S&C GN - Data Science Analyst Location:Bengaluru, Gurugram, Mumbai, Kolkata, Pune, Chennai, Hyderabad Must have skills:Machine Learning, Deep Learning, Gen AI, NLP, Python, R, AI, SQL Good to have skills: Experience in Graph Neural Networks (GNNs) for complex relational data modelling. Expertise in LLM Optimization, including fine-tuning, prompt engineering, and efficient deployment of Large Language Models. A track record of scientific publications or intellectual property generation demonstrating expertise in AI and data science. We are an innovative Data Science team specializing in the Contact Center domain, dedicated to transforming customer interactions through data-driven intelligence. As part of the Marketing Analytics team, we focus on optimizing contact center operations by leveraging machine learning, natural language processing (NLP), and advanced analytics. Our work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call transfers and improve satisfaction. We build conversational AI models, real-time recommendation systems, and predictive analytics solutions that drive meaningful business impact. By integrating AI-driven insights with marketing strategies, we enable proactive customer engagement, personalized experiences, and operational efficiencies across various touchpoints. If you're passionate about applying data science to solve real-world customer experience challenges, this is the team for you! Professional & Technical Skills: As part of our Data Science team, you will play a key role in leveraging Generative AI and Machine Learning to enhance customer experiences and optimize contact center operations. Your responsibilities will include: Developing and fine-tuning Generative AI models to improve customer interactions, automate responses, and enhance self-service capabilities. Building and deploying ML models for various use cases, including intent classification, sentiment analysis, and predictive analytics . Customer segmentation and behavioral analysis to identify patterns, personalize recommendations, and drive targeted engagement strategies. Optimizing conversational AI workflows by improving intent recognition, response generation, and real-time decision-making . Analyzing large-scale customer interaction data to extract actionable insights and refine business strategies. Collaborating with cross-functional teams including engineering, product, and marketing to integrate AI-driven solutions into existing platforms. This role offers the opportunity to work on cutting-edge AI and data science techniques , driving real-world impact in the contact center space. About Our Company | AccentureQualification Experience & Educational Qualification: PhD with 1+ years of relevant experience, OR. Masters degree with 2+ years of experience, OR Bachelors degree with 3+ years of experience.

About us: Befree is a leading provider of accounting and finance outsourcing solutions across the globe. For nearly 18 years, we have been delivering better efficiencies and higher profit margins for thousands of accountants and finance professionals worldwide. We combine our deep industry knowledge with technology and automation to co-create innovative and customized yet scalable outsourcing and automation solutions. Befree is an ISO - 27001 certified company and GDPR compliant, making our offices and systems on par with international best practices for information security management. Visit our website to learn more about our amazing culture and employees: https://befreeltd.com/ Role: System Administrator We are seeking a skilled Network, Firewall, Security, and Server Administrator to manage and secure our IT infrastructure. You will be responsible for configuring and maintaining network systems, firewalls, servers, and implementing robust security measures to safeguard company assets. Responsibilities : Network Administration: Design, configure, and maintain secure network infrastructures. Firewall Management: Manage firewall policies, updates, and monitor for vulnerabilities. Server Administration: Configure, monitor, and maintain physical and virtual servers (Windows/Linux). Security Management: Implement and enforce security measures to protect against cyber threats, including managing VPNs, IDS/IPS systems, and endpoint security. Conduct regular system and security audits to ensure compliance and detect vulnerabilities. Troubleshoot and resolve network, server, and security issues. Manage backups, disaster recovery plans, and data integrity procedures. Stay updated on emerging technologies in network, server, and security management. Qualifications and Experience : Bachelor's degree in IT, Computer Science, or related field (preferred). 3+ years of experience in network, firewall, security, and server administration. Strong knowledge of server management (Windows/Linux), firewall technologies, VPNs, IDS/IPS systems. Experience with server virtualization, backup technologies, and disaster recovery planning. Familiarity with security protocols, risk management, and compliance frameworks Relevant certifications (e.g., CCNA, CISSP, MCSA) are a plus Key Skills Excellent problem-solving and troubleshooting abilities Strong communication and documentation skills Ability to work independently and in a team environment Job Location, Work Timings and Work Model : Bangalore Full time 7.30 am to 4.30 pm IST

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Palo Alto Networks Firewalls Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. You will engage in resolving client issues and ensuring system functionality. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Ensure effective communication with clients- Implement system enhancements- Conduct system testing and troubleshooting Professional & Technical Skills: - Must To Have Skills: Proficiency in Palo Alto Networks Firewalls- Strong understanding of network security principles- Experience in firewall configuration and management- Knowledge of VPN technologies- Hands-on experience in troubleshooting network issues Additional Information:- The candidate should have a minimum of 5 years of experience in Palo Alto Networks Firewalls.- This position is based at our Gurugram office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Cloud Migration Engineer Project Role Description : Provides assessment of existing solutions and infrastructure to migrate to the cloud. Plan, deliver, and implement application and data migration with scalable, high-performance solutions using private and public cloud technologies driving next-generation business outcomes. Must have skills : Network Infrastructures Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Cloud Migration Engineer, you will provide assessment of existing solutions and infrastructure to migrate to the cloud. Plan, deliver, and implement application and data migration with scalable, high-performance solutions using private and public cloud technologies driving next-generation business outcomes. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Implement cloud migration strategies effectively.- Collaborate with cross-functional teams to ensure successful migration.- Optimize cloud infrastructure for performance and cost-efficiency.- Troubleshoot and resolve migration-related issues.- Provide training and guidance to junior team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Strong understanding of cloud migration technologies.- Experience with cloud service providers like AWS, Azure, or Google Cloud.- Knowledge of networking protocols and security measures.- Hands-on experience in implementing cloud migration strategies. Additional Information:- The candidate should have a minimum of 3 years of experience in Network Infrastructures.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Network & Svcs Operations Representative Project Role Description : Configure, integrate and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. Manage back office system data records. Support customer activations and configuration adjustments. Must have skills : Network Infrastructures Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : A 15 Years of full time of education Summary :As a Network Operations Representative, you will engage in the configuration, integration, and management of telecommunication network elements. Your typical day will involve overseeing the life cycle of these elements, ensuring that all configurations are accurate and up to date. You will also manage back office system data records, support customer activations, and make necessary configuration adjustments to enhance service delivery and operational efficiency. This role requires a proactive approach to problem-solving and collaboration with various teams to ensure seamless network operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Monitor network performance and troubleshoot issues as they arise.- Document processes and maintain accurate records of network configurations and changes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Strong understanding of network protocols and architectures.- Experience with network monitoring tools and software.- Ability to configure and manage routers, switches, and firewalls.- Familiarity with telecommunications standards and best practices. Additional Information:- The candidate should have minimum 3 years of experience in Network Infrastructures.- This position is based at our Bengaluru office.- A 15 Years of full time of education is required. Qualification A 15 Years of full time of education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within defined operating models and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Ensure timely resolution of technical issues.- Collaborate with cross-functional teams to address system issues.- Document troubleshooting steps and solutions for future reference.- Assist in the implementation of new technologies.- Provide training and guidance to junior team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration.- Strong understanding of server and network infrastructure.- Experience in troubleshooting hardware and software issues.- Knowledge of ITIL framework and best practices.- Good To Have Skills: Experience with virtualization technologies. Additional Information:- The candidate should have a minimum of 3 years of experience in Citrix Virtual Apps and Desktop Administration.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Technology OpS Support Practitioner Project Role Description : Own the integrity and governance of systems, including best practices for delivering services. Develop, deploy and support infrastructures, applications and technology initiatives from an architectural and operational perspective in conjunction with existing standards and methods of delivery. Must have skills : Network Infrastructures Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology OpS Support Practitioner, you will be responsible for ensuring the integrity and governance of systems while adhering to best practices for service delivery. Your typical day will involve developing, deploying, and supporting infrastructures, applications, and technology initiatives, all while aligning with existing standards and operational methods to enhance overall service quality and efficiency. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor and evaluate team performance to ensure alignment with project goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Strong understanding of network protocols and architectures.- Experience with network security measures and best practices.- Familiarity with cloud infrastructure and services.- Ability to troubleshoot and resolve network-related issues efficiently. Additional Information:- The candidate should have minimum 5 years of experience in Network Infrastructures.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education