447 Network Administration Jobs - Page 17

Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And were only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that youre more than your work. Thats why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If youre passionate about our purpose people then we cant wait to support whatever gives you purpose. Were united by purpose, inspired by you. About the Role:The Product Support Representative role involves fostering strong relationships with customers primarily through service requests and Salesforce connectivity. This position is expected to deliver high quality support to our UKG Ready customers, while utilizing outstanding customer service skills and techniques that promote customer satisfaction and retention. This position will provide end user support for the UKG Ready Time and Labor, Human Resources, and Payroll modules. This role requires sharp analysis, problem-determination, and troubleshooting skills.Primary/Essential Duties and Key ResponsibilitiesWork as a first point of contact for a team servicing customers with the use and usability of our UKG Ready application. Provide product support, which may also include outbound call backs and internal support tickets. Acquire and expand knowledge of product offerings, support policies, and methods of support delivery. Provide excellent customer service skills with a proactive approach for customer satisfaction. Develop strong relationships with internal partners and communicate with people at all levels of the organization via multiple communication platforms. Use product knowledge and experience to resolve difficult queries submitted by end-users while making use of problem-solving abilities. Maintain the "Partners for Life" model by providing white-glove support. Work effectively within a fast-paced environment with a high degree of success Acquire and maintain knowledge of product related changes and current department policies and procedures Leverage various technologies and multiple screens efficiently. Attend internal and external department training sessions as requiredQualifications Proficient in English, encompassing writing, speaking, and comprehension Ability to multi-task in order to complete tasks and achieve goals in a fast-paced and metrics-driven environment 1-3 years customer service experience Experience with US Payroll/Time and Labor/HR Demonstrate strong technical troubleshooting skills by breaking down the expected versus actual results, reproducing the issue, researching, and verifying the solution Confidence and strong leadership abilities Strong verbal and written communication skills with demonstrated ability to communicate effectively Ability to set and manage customer expectations Effective collaboration and time management skills Ability to multitask; can prioritize and juggle many tasks or projects at once Experience in handling difficult or sensitive situations in a professional, timely, and thorough manner Highly motivated and team oriented Open to working in EST time zonesEducation and CertificationsBachelors degree requiredBCom, BA, BSc. Proficient in Microsoft Suite Applications, including Outlook, Teams, Excel, & Word Certification in the Payroll/HR industry a plus Where were going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet its our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com

Project Role : Cloud Migration Engineer Project Role Description : Provides assessment of existing solutions and infrastructure to migrate to the cloud. Plan, deliver, and implement application and data migration with scalable, high-performance solutions using private and public cloud technologies driving next-generation business outcomes. Must have skills : Network Infrastructures Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Cloud Migration Engineer, you will provide assessment of existing solutions and infrastructure to migrate to the cloud. Plan, deliver, and implement application and data migration with scalable, high-performance solutions using private and public cloud technologies driving next-generation business outcomes. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Implement cloud migration strategies effectively. Collaborate with cross-functional teams to ensure successful migration. Optimize cloud infrastructure for performance and cost-efficiency. Troubleshoot and resolve migration-related issues. Provide training and guidance to junior team members. Professional & Technical Skills: Must To Have Skills: Proficiency in Network Infrastructures. Strong understanding of cloud migration technologies. Experience with cloud service providers like AWS, Azure, or Google Cloud. Knowledge of networking protocols and security measures. Hands-on experience in implementing cloud migration strategies. Additional Information: The candidate should have a minimum of 3 years of experience in Network Infrastructures. This position is based at our Pune office. A 15 years full time education is required. Qualification 15 years full time education

Project Role : Integration Engineer Project Role Description : Provide consultative Business and System Integration services to help clients implement effective solutions. Understand and translate customer needs into business and technology solutions. Drive discussions and consult on transformation, the customer journey, functional/application designs and ensure technology and business solutions represent business requirements. Must have skills : Network Infrastructures Good to have skills : Incident Management Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Integration Engineer, you will provide consultative Business and System Integration services to assist clients in implementing effective solutions. Your typical day will involve engaging with clients to understand their needs, facilitating discussions on transformation, and ensuring that the technology and business solutions align with their requirements. You will work collaboratively with various teams to translate customer needs into actionable plans, driving the customer journey and functional designs to achieve optimal outcomes. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Facilitate workshops and meetings to gather requirements and feedback from stakeholders. Develop and maintain documentation related to integration processes and solutions. Monitor the network infrastructure services and react upon alerts according to the operational procedures. Conduct first level incident analysis. Create, assign and follow-up on network infrastructure services incident tickets. Support out of hours activities, participate to work in shifts (2) and to on-call rotations. Strictly adhere to corporate processes, standards, policies and operational procedures. Maintain documentation and operational procedures. Professional & Technical Skills: Must To Have Skills: Proficiency in Network Infrastructures. Good To Have Skills: Experience with Incident Management. Strong understanding of network protocols and architectures. Experience with cloud-based network solutions and services. Familiarity with network security principles and practices. Excellent understanding of networking and connectivity technologies, and a general understanding of other IT infrastructure components. Previous experience in a similar role (3 years). Knowledge of ITSM and specifically of Incident Management. Additional Information: The candidate should have minimum 5 years of experience in Network Infrastructures. This position is based at our Hyderabad office. A 15 years full time education is required. Qualification 15 years full time education

Project Role : Network Operations Representative Project Role Description : Configure, integrate and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. Manage back office system data records. Support customer activations and configuration adjustments. Must have skills : Network Infrastructures Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : A 15 Years of full time of education Summary :As a Network Operations Representative, you will configure, integrate, and manage the life cycle of telecommunication network elements and associated configurations across Fulfillment and Assurance. You will also manage back office system data records and support customer activations and configuration adjustments. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Ensure seamless integration of telecommunication network elements. Manage and maintain configuration across Fulfillment and Assurance. Support customer activations and configuration adjustments. Provide technical expertise in troubleshooting network issues. Collaborate with cross-functional teams to optimize network performance. Professional & Technical Skills: Must To Have Skills: Proficiency in Network Infrastructures. Strong understanding of network protocols and technologies. Experience with network monitoring and troubleshooting tools. Knowledge of network security principles. Hands-on experience in network configuration and optimization. Additional Information: The candidate should have a minimum of 3 years of experience in Network Infrastructures. This position is based at our Pune office. A 15 Years of full time of education is required. Qualification A 15 Years of full time of education

Project Role : Technology Platform Engineer Project Role Description : Creates production and non-production cloud environments using the proper software tools such as a platform for a project or product. Deploys the automation pipeline and automates environment creation and configuration. Must have skills : Incident Management Good to have skills : Network Infrastructures Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Platform Engineer, you will create production and non-production cloud environments using appropriate software tools tailored for specific projects or products. Your typical day will involve deploying automation pipelines and automating the creation and configuration of environments, ensuring that all processes are efficient and effective while collaborating with various teams to meet project goals. Roles & Responsibilities: Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Facilitate knowledge sharing sessions to enhance team capabilities. Monitor and evaluate team performance to ensure alignment with project objectives. Professional & Technical Skills: Must To Have Skills: Proficiency in Incident Management. Good To Have Skills: Experience with Network Infrastructures. Strong understanding of cloud environment setup and management. Experience with automation tools for environment configuration. Familiarity with incident response protocols and best practices. Very good understanding of cloud computing concepts. Very good understanding of information security concepts. -Very strong customer-oriented mindset and attitude, experience in interacting with both internal and external customers. Additional Information: The candidate should have minimum 7.5 years of experience in Incident Management. This position is based in Hyderabad. A 15 years full time education is required. Qualification 15 years full time education

Experience in analysis, evaluation and implementation of IT network and IT security Build processes for data protection and quality assurance Monitor key performance indicators and metrics Keep track of project management skill, time management and problem solving skils Experience in running Captive IT operations in BFSI Hands on experience in Tech Business function in non-IT Company Highly skillful in Cisco and HP Routers, switches including Nexus, ACI ( Application Controlled Infra), Cisco spine and leaf architecture, SDWAN, WiFi, ISE, ASA, NAC, Anyconnect, 2FA authentication, MPLS, ILL, Link load balancer, Secure web gateways etc Lead teams of Network Project & Operations Oversee all technology operations and evaluate them accordingly to establish business goal Analyze, evaluate, develop and implement new/existing technologies as per business requirements Identify need for upgrade, Configuration or new system to report to upper management Ensure system infra is functioning and working efficiently Handle change management /improvement in IT systems Control budget and report on expenditures Handle asset Management during the entire life cycle Handle IT/IS audits and ensure closure of critical findings Ability to select vendor and negotiate with vendors for IT services, procurement of IT Infra and other IT related productions Manage performance of vendor and ensure that they comply with all SLA etc Monitor day to day activities and processes and ensure smooth functioning of IT operations Effective team management Strategic Management to cope up with the increasing

Greetings from Global Healthcare!! Hiring Senior Manager - IT at Velachery (Chennai) location JOB DETAILS Position: Senior Manager - IT Location: Velachery (Chennai) Job type: Permanent Work mode: Work From Office Salary: Best in Industry JOB RESPONSIBILITIES 1. Network Infrastructure Management : Design, implement, and maintain the organization's network infrastructure to meet performance, scalability, and security requirements. Ensure network availability and reliability through proactive monitoring and regular maintenance. Plan and execute network upgrades and expansion projects as needed. 2. Team Leadership : Recruit, train, and manage a team of network engineers and support staff. Provide mentorship, guidance, and performance evaluations to team members. Foster a collaborative and productive work environment 3. Strategic Planning : Develop and execute a strategic roadmap for the organization's network infrastructure. Align network initiatives with the company's business goals and objectives. Stay updated on industry trends and emerging technologies to make informed recommendations. 4. Security and Compliance : Implement and enforce network security policies and best practices. Ensure compliance with regulatory requirements and industry standards. Monitor network traffic for security threats and take appropriate measures to mitigate risks. 5. Vendor Management : Manage relationships with network hardware and software vendors. Negotiate contracts and service-level agreements. Evaluate and recommend new technologies and solutions. 6. Budget Management : Develop and manage the network support budget, including capital and operational expenses. Control costs while ensuring the network remains efficient and effective. 7. Documentation : Maintain accurate and up-to-date network documentation, including diagrams, configurations, and procedures. Ensure that team members follow documentation best practices. Required Candidate profile Must hold any once certification : FMSO Roles, AWS & Azure. Desired candidate profile Education: Bachelor's Degree in Information Technology / Computer Science Experience: Minimum of 12+ years in network support and administration Strong knowledge of networking protocols, hardware, and software (e.g., FortiGate, Palo Alto, etc.). Strong knowledge of SIEM and VA. Relevant certifications (e.g., CCNA, CCNP, CCIE) are highly desirable. Proven experience in team leadership and management. Excellent communication, problem-solving, and project management skills. Interested candidates can mail their updated resumes to: career@ghcbp.com ( Mail subject line : "Hiring For Senior Manager - IT | Velachery" ) Regards Global HR Team 9150064772

Role: Enterprise Resident Engineer_L1/L2 Support Position: Engineer / Sr. Engineer Experience (in Yrs) - 2-5 years Contract Duration: 6 Months to 1 year Attributes Understanding of Wi-Fi Network Architecture, Topology. Knowledge of Data and IP layer fundamentals. Knowledge of MPLS network Knowledge of handling large Telecom / ISP Enterprise customer network. Knowledge of Wi-Fi Access Points, switches, controllers. Understanding for Wi-Fi 802.11 std, security protocols, knowledge of troubleshooting steps. Key Skill Required Able to perform with defined goals and set targets to meet organization objective Effectively manages the L1/L2 support at customer location. Effectively highlights the customer end issues to customer IT team. CCNA is added advantage. Able to drive the SR’s resolution as per stipulated timelines with various JIO internal teams. Take faster decision and follows company guidelines, procedures and process Ability to coordinate with Field Teams and internal teams. Key Responsibilities Ability to work with various internal stake holders and get the SR’s resolved on priority. Can able to do the FLT for Wi-Fi Solution with the customer end stake holders. Coordinate with internal JIO teams ESOC , ENOC, Field , NHQ teams for faster resolution of fault. Reporting of link status – Daily / weekly / monthly wise & ensure to maintain the customer link uptime. Constant communication and interaction with customer IT/SPOC for all service related issues/ delivery. Can able to do the FLT with the customer end stake holders. Open SR’s pendency report should be re-concile on daily basis with customer before flashing to all respective stack owners. DC/DR link monitoring and do escalation internally for quick restoration Has to handle customer escalation and feedback effectively in time bound manner Release the tracker on fault management to customer as well as internal stake holder. Work on SLA bound and get the monthly/ Quarterly reports. Link monitoring and FT life cycle management on various scenarios. Helping Jio team to better stake holder management at Customer end.

KDataScience (USA & INDIA) is looking for Senior Engineer Network to join our dynamic team and embark on a rewarding career journey Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations. Performing disaster recovery operations and data backups when required. Protecting data, software, and hardware by coordinating, planning, and implementing network security measures. Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems. Replacing faulty network hardware components when required. Maintaining, configuring, and monitoring virus protection software and email applications. Monitoring network performance to determine if adjustments need to be made. Conferring with network users about solving existing system problems. Operating master consoles to monitor the performance of networks and computer systems. Coordinating computer network access and use. Designing, configuring, and testing networking software, computer hardware, and operating system software.

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Network Security Operations Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve interfacing with clients, interpreting and resolving issues, and ensuring smooth system operations. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Collaborate with clients to understand their issues and provide effective resolutions. Interpret client issues and design appropriate solutions based on deep product knowledge. Ensure smooth system operations by monitoring and resolving any technical issues. Maintain a high level of customer satisfaction by providing exceptional support. Professional & Technical Skills: Must To Have Skills:Proficiency in Network Security Operations. Strong understanding of network security principles and protocols. Experience in implementing and managing network security solutions. Knowledge of firewall technologies and intrusion detection/prevention systems. Familiarity with network monitoring tools and incident response procedures. Additional Information: The candidate should have a minimum of 5 years of experience in Network Security Operations. This position is based at our Pune office. A 15 years full-time education is required. Qualifications 15 years full time education

Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeThis team is responsible for managing problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for? Proficiency in Excel and other spreadsheet software:Ability to create and manage complex spreadsheets, use formulas, and analyze data.Basic accounting knowledge:Understanding of fundamental invoice principles and practices.Project Management:Ability to manage billing projects and coordinate with different departments.Negotiation Skills: Handling billing disputes and negotiations with clients effectively. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts

Skill required: Network Services - Network Analytics Designation: Business Advisory Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Helps transform back office and network operations, identify revenue leakages in client business and work on solutions to mitigate it based on various business insights.Looking for a candidate who has expertise in Networking and has good knowledge on fundamentals of data analytics.A Network analytics analysis which provides operators and enterprises with a deep understanding of the network, enabling smarter, data-driven decisions. What are we looking for? Microsoft Excel Microsoft Excel Data Analysis Microsoft Excel Functions Problem-solving skills Ability to establish strong client relationship Written and verbal communication Negotiation skills Collaboration and interpersonal skills Microsoft Office Suite Stakeholder Engagement, building rapport with onshore CRMs and Directors Knowledge on U.S. Telecommunications industry Familiar with PowerBI and other visual analytics tools Familiar with Advanced MS Excel (Functions, Macros, VBA, PowerPivots) Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would contribute to the team as an individual contributor which maybe subject to change Please note that this role may require you to work in rotational shifts (if needed)

Job Title - S&C GN - Data Science Analyst Location:Bengaluru, Gurugram, Mumbai, Kolkata, Pune, Chennai, Hyderabad Must have skills:Machine Learning, Deep Learning, Gen AI, NLP, Python, R, AI, SQL Good to have skills: Experience in Graph Neural Networks (GNNs) for complex relational data modelling. Expertise in LLM Optimization, including fine-tuning, prompt engineering, and efficient deployment of Large Language Models. A track record of scientific publications or intellectual property generation demonstrating expertise in AI and data science. We are an innovative Data Science team specializing in the Contact Center domain, dedicated to transforming customer interactions through data-driven intelligence. As part of the Marketing Analytics team, we focus on optimizing contact center operations by leveraging machine learning, natural language processing (NLP), and advanced analytics. Our work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call transfers and improve satisfaction. We build conversational AI models, real-time recommendation systems, and predictive analytics solutions that drive meaningful business impact. By integrating AI-driven insights with marketing strategies, we enable proactive customer engagement, personalized experiences, and operational efficiencies across various touchpoints. If youre passionate about applying data science to solve real-world customer experience challenges, this is the team for you! Professional & Technical Skills: As part of our Data Science team, you will play a key role in leveraging Generative AI and Machine Learning to enhance customer experiences and optimize contact center operations. Your responsibilities will include: Developing and fine-tuning Generative AI models to improve customer interactions, automate responses, and enhance self-service capabilities. Building and deploying ML models for various use cases, including intent classification, sentiment analysis, and predictive analytics . Customer segmentation and behavioral analysis to identify patterns, personalize recommendations, and drive targeted engagement strategies. Optimizing conversational AI workflows by improving intent recognition, response generation, and real-time decision-making . Analyzing large-scale customer interaction data to extract actionable insights and refine business strategies. Collaborating with cross-functional teams including engineering, product, and marketing to integrate AI-driven solutions into existing platforms. This role offers the opportunity to work on cutting-edge AI and data science techniques , driving real-world impact in the contact center space. About Our Company | Accenture Qualifications Experience & Educational Qualification: PhD with 1+ years of relevant experience, OR. Master’s degree with 2+ years of experience, OR Bachelor’s degree with 3+ years of experience.

Job Title - S&C GN - Data Science Analyst Location:Bengaluru, Gurugram, Mumbai, Kolkata, Pune, Chennai, Hyderabad Must have skills:Machine Learning, Deep Learning, Gen AI, NLP, Python, R, AI, SQL Good to have skills: Experience in Graph Neural Networks (GNNs) for complex relational data modelling. Expertise in LLM Optimization, including fine-tuning, prompt engineering, and efficient deployment of Large Language Models. A track record of scientific publications or intellectual property generation demonstrating expertise in AI and data science. We are an innovative Data Science team specializing in the Contact Center domain, dedicated to transforming customer interactions through data-driven intelligence. As part of the Marketing Analytics team, we focus on optimizing contact center operations by leveraging machine learning, natural language processing (NLP), and advanced analytics. Our work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call transfers and improve satisfaction. We build conversational AI models, real-time recommendation systems, and predictive analytics solutions that drive meaningful business impact. By integrating AI-driven insights with marketing strategies, we enable proactive customer engagement, personalized experiences, and operational efficiencies across various touchpoints. If youre passionate about applying data science to solve real-world customer experience challenges, this is the team for you! Professional & Technical Skills: As part of our Data Science team, you will play a key role in leveraging Generative AI and Machine Learning to enhance customer experiences and optimize contact center operations. Your responsibilities will include: Developing and fine-tuning Generative AI models to improve customer interactions, automate responses, and enhance self-service capabilities. Building and deploying ML models for various use cases, including intent classification, sentiment analysis, and predictive analytics . Customer segmentation and behavioral analysis to identify patterns, personalize recommendations, and drive targeted engagement strategies. Optimizing conversational AI workflows by improving intent recognition, response generation, and real-time decision-making . Analyzing large-scale customer interaction data to extract actionable insights and refine business strategies. Collaborating with cross-functional teams including engineering, product, and marketing to integrate AI-driven solutions into existing platforms. This role offers the opportunity to work on cutting-edge AI and data science techniques , driving real-world impact in the contact center space. About Our Company | Accenture Qualifications Experience & Educational Qualification: PhD with 1+ years of relevant experience, OR. Master’s degree with 2+ years of experience, OR Bachelor’s degree with 3+ years of experience.

Job Title - S&C GN - Data Science Analyst Location:Bengaluru, Gurugram, Mumbai, Kolkata, Pune, Chennai, Hyderabad Must have skills:Machine Learning, Deep Learning, Gen AI, NLP, Python, R, AI, SQL Good to have skills: Experience in Graph Neural Networks (GNNs) for complex relational data modelling. Expertise in LLM Optimization, including fine-tuning, prompt engineering, and efficient deployment of Large Language Models. A track record of scientific publications or intellectual property generation demonstrating expertise in AI and data science. We are an innovative Data Science team specializing in the Contact Center domain, dedicated to transforming customer interactions through data-driven intelligence. As part of the Marketing Analytics team, we focus on optimizing contact center operations by leveraging machine learning, natural language processing (NLP), and advanced analytics. Our work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call transfers and improve satisfaction. We build conversational AI models, real-time recommendation systems, and predictive analytics solutions that drive meaningful business impact. By integrating AI-driven insights with marketing strategies, we enable proactive customer engagement, personalized experiences, and operational efficiencies across various touchpoints. If youre passionate about applying data science to solve real-world customer experience challenges, this is the team for you! Professional & Technical Skills: As part of our Data Science team, you will play a key role in leveraging Generative AI and Machine Learning to enhance customer experiences and optimize contact center operations. Your responsibilities will include: Developing and fine-tuning Generative AI models to improve customer interactions, automate responses, and enhance self-service capabilities. Building and deploying ML models for various use cases, including intent classification, sentiment analysis, and predictive analytics . Customer segmentation and behavioral analysis to identify patterns, personalize recommendations, and drive targeted engagement strategies. Optimizing conversational AI workflows by improving intent recognition, response generation, and real-time decision-making . Analyzing large-scale customer interaction data to extract actionable insights and refine business strategies. Collaborating with cross-functional teams including engineering, product, and marketing to integrate AI-driven solutions into existing platforms. This role offers the opportunity to work on cutting-edge AI and data science techniques , driving real-world impact in the contact center space. About Our Company | Accenture Qualifications Experience & Educational Qualification: PhD with 1+ years of relevant experience, OR. Master’s degree with 2+ years of experience, OR Bachelor’s degree with 3+ years of experience.

Job Title - S&C GN - Data Science Analyst Location:Bengaluru, Gurugram, Mumbai, Kolkata, Pune, Chennai, Hyderabad Must have skills:Machine Learning, Deep Learning, Gen AI, NLP, Python, R, AI, SQL Good to have skills: Experience in Graph Neural Networks (GNNs) for complex relational data modelling. Expertise in LLM Optimization, including fine-tuning, prompt engineering, and efficient deployment of Large Language Models. A track record of scientific publications or intellectual property generation demonstrating expertise in AI and data science. We are an innovative Data Science team specializing in the Contact Center domain, dedicated to transforming customer interactions through data-driven intelligence. As part of the Marketing Analytics team, we focus on optimizing contact center operations by leveraging machine learning, natural language processing (NLP), and advanced analytics. Our work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call transfers and improve satisfaction. We build conversational AI models, real-time recommendation systems, and predictive analytics solutions that drive meaningful business impact. By integrating AI-driven insights with marketing strategies, we enable proactive customer engagement, personalized experiences, and operational efficiencies across various touchpoints. If youre passionate about applying data science to solve real-world customer experience challenges, this is the team for you! Professional & Technical Skills: As part of our Data Science team, you will play a key role in leveraging Generative AI and Machine Learning to enhance customer experiences and optimize contact center operations. Your responsibilities will include: Developing and fine-tuning Generative AI models to improve customer interactions, automate responses, and enhance self-service capabilities. Building and deploying ML models for various use cases, including intent classification, sentiment analysis, and predictive analytics . Customer segmentation and behavioral analysis to identify patterns, personalize recommendations, and drive targeted engagement strategies. Optimizing conversational AI workflows by improving intent recognition, response generation, and real-time decision-making . Analyzing large-scale customer interaction data to extract actionable insights and refine business strategies. Collaborating with cross-functional teams including engineering, product, and marketing to integrate AI-driven solutions into existing platforms. This role offers the opportunity to work on cutting-edge AI and data science techniques , driving real-world impact in the contact center space. About Our Company | Accenture Qualifications Experience & Educational Qualification: PhD with 1+ years of relevant experience, OR. Master’s degree with 2+ years of experience, OR Bachelor’s degree with 3+ years of experience.

Job Title - S&C GN - Data Science Analyst Location:Bengaluru, Gurugram, Mumbai, Kolkata, Pune, Chennai, Hyderabad Must have skills:Machine Learning, Deep Learning, Gen AI, NLP, Python, R, AI, SQL Good to have skills: Experience in Graph Neural Networks (GNNs) for complex relational data modelling. Expertise in LLM Optimization, including fine-tuning, prompt engineering, and efficient deployment of Large Language Models. A track record of scientific publications or intellectual property generation demonstrating expertise in AI and data science. We are an innovative Data Science team specializing in the Contact Center domain, dedicated to transforming customer interactions through data-driven intelligence. As part of the Marketing Analytics team, we focus on optimizing contact center operations by leveraging machine learning, natural language processing (NLP), and advanced analytics. Our work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call transfers and improve satisfaction. We build conversational AI models, real-time recommendation systems, and predictive analytics solutions that drive meaningful business impact. By integrating AI-driven insights with marketing strategies, we enable proactive customer engagement, personalized experiences, and operational efficiencies across various touchpoints. If youre passionate about applying data science to solve real-world customer experience challenges, this is the team for you! Professional & Technical Skills: As part of our Data Science team, you will play a key role in leveraging Generative AI and Machine Learning to enhance customer experiences and optimize contact center operations. Your responsibilities will include: Developing and fine-tuning Generative AI models to improve customer interactions, automate responses, and enhance self-service capabilities. Building and deploying ML models for various use cases, including intent classification, sentiment analysis, and predictive analytics . Customer segmentation and behavioral analysis to identify patterns, personalize recommendations, and drive targeted engagement strategies. Optimizing conversational AI workflows by improving intent recognition, response generation, and real-time decision-making . Analyzing large-scale customer interaction data to extract actionable insights and refine business strategies. Collaborating with cross-functional teams including engineering, product, and marketing to integrate AI-driven solutions into existing platforms. This role offers the opportunity to work on cutting-edge AI and data science techniques , driving real-world impact in the contact center space. About Our Company | Accenture Qualifications Experience & Educational Qualification: PhD with 1+ years of relevant experience, OR. Master’s degree with 2+ years of experience, OR Bachelor’s degree with 3+ years of experience.

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Netapp Storage Area Network (SAN) Administration Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite, across all server and network areas, and for particular software solutions/vendors/brands. Your work includes L1 and L2/basic and intermediate level troubleshooting. Roles & Responsibilities: Lead the Team governance and support the operations as SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Implement technology at the operating system-level. Perform hardware/software support. Conduct L1 and L2/basic and intermediate level troubleshooting. Professional & Technical Skills: Must Have Skills: Proficiency in NetApp Storage Area Network (SAN) Administration. Must have Skills: in Hitachi Storage Administration Handson experience in managing large SAN Fabric on brocade and Cisco Director switches. Strong understanding of storage area network administration. Experience in troubleshooting SAN related issues. Knowledge of NetApp and Hitachi storage solutions. Familiarity with storage protocols such as iSCSI and Fibre Channel. Additional Information: The candidate should have a minimum of 8 years of experience in NetApp and Hitachi Storage Area Network (SAN) Administration. This position is based at our Noida office. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Network Infrastructures Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years of Full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide technical support to clients and internal teams. Troubleshoot network infrastructure issues efficiently. Implement and maintain network security measures. Collaborate with cross-functional teams to optimize network performance. Document network configurations and procedures for reference. Professional & Technical Skills: Must To Have Skills:Proficiency in Network Infrastructures. Strong understanding of network protocols and technologies. Experience with network monitoring tools like Wireshark. Knowledge of routing and switching protocols. Hands-on experience in configuring and troubleshooting network devices. Additional Information: The candidate should have a minimum of 3 years of experience in Network Infrastructures. This position is based at our Jaipur office. A 15 years of Full time education is required. Qualifications 15 years of Full time education

Skill required: Network Services - Network Analytics Designation: Business Advisory Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Helps transform back office and network operations, identify potential revenue leakages and provide business insights on plan of actionLooking for a candidate who has expertise in Networking and has good knowledge on fundamentals of NetworkA Network analytics analysis which provides operators and enterprises with a deep understanding of the network, enabling smarter, data-driven decisions. What are we looking for? Microsoft Excel Functions Microsoft Excel Data Analysis Client Communication Communications CRM Problem-solving skills Ability to perform under pressure Ability to establish strong client relationship Written and verbal communication Adaptable and flexible Microsoft Office Suite Basic knowledge of Legal language in understanding client contracts Background on U.S. Telecommunications Industry Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts

Advent Global Solutions is a premier SAP Enterprise Solutions and IT Services Company (a Certified SAP Services Partner with SAP America) established in Houston, Texas, in 1997. Today, Advent Global Solutions, Inc. (AGS) has its presence globally with regional offices in Houston, Chicago, and San Jose and in India. AGS provides end-to-end IT services with a strong core competency in SAP Enterprise Solutions. We also have many consultants on our payroll; currently some of them are available immediately for new assignment anywhere in USA. Job Position- System Administration Experience- 3 Yrs- 5 Yrs Location- Hyderabad Shift- Night Responsibilities- Install and configure servers, networks, and system software. Monitor and maintain IT infrastructure for optimal performance. Implement security measures and perform regular system updates and backups. Troubleshoot and resolve hardware, software, and network issues. Provide technical support to users and manage access controls and permissions. Interested candidates please send the resume to dipsikhad@adventglobal.com Thankyou. Dipsikha Das

Greeting from NOVAC ! Novac Technology Solutions Private Limited is a digital transformation and cloud solutions company with strong technology and domain expertise in Financial Services, Insurance Services, Retail Solutions and Digital Learning. Role & responsibilities This is a full-time on-site role for a Head of Network Operations located in Mumbai. The role entails overseeing computer network operations, network administration, network security, network design, and team management on a day-to-day basis Experience in Network Design in multiple layers of Networking Strong understanding of network protocols and technologies Excellent problem-solving and analytical skills Strong skills on Firewalls and Router and Switches Optimize network performance, capacity with scalable architecture for a large setup Good knowledge of Enterprise network architecture concepts and handling both GUI and CLI platforms. Ensure and have the major incident calls in a timely manner, accurately tracking and documenting these calls, resolving them by following incident management process and escalations with the backend support team. BAU / Monitoring / Ticket handling is responsible with backend support team (24/7 support) and backend team (24/7 support) to ensure up keeping of the environment/ticket SLA. Proficiency with network protocols ( TCP/IP, DNS, DHCP) network architectures and network security principles Technology and process/business model based recommendations as per GAP analysis Support network management with the creation of an IT Network Roadmap Help with the presentation of data to advisory and regulatory authorities Create and validate the IT network road map and suggestions the phased approach for emerging technologies. Update the existing SOPs or create new SOPs for new implementations. Assist the L1/L2 Team in the below-mentioned activities with the OEM/vendors. Responsibility to ensure availability of all Network/Security devices in scope are up and running condition, their other an aspect like Configuration, Reconfiguration, enhancements, updates, upgrades, bug fixes, problem analysis, performance analysis and Migration of devices audits, users, profile management, root cause analysis. Skills on leading Networking tools for Monitoring & Reporting Qualification : Bachelor's Engineering degree in Computer Science, Information Technology, or related field. Professional certifications such as CCNA, CCNP, or equivalent are highly desirable

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing various technical issues, providing both remote and onsite assistance, and ensuring that configured services operate smoothly across multiple platforms. You will work within a defined operating model and processes, focusing on delivering high-quality support to enhance system performance and reliability. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Assist in the implementation of technology at the operating system level across all server and network areas. Conduct basic and intermediate level troubleshooting for hardware and software issues. Professional & Technical Skills: Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration. Strong understanding of server and network management. Experience with troubleshooting and resolving technical issues. Familiarity with various operating systems and software solutions. Ability to document technical processes and solutions effectively. Additional Information: The candidate should have minimum 2 years of experience in Citrix Virtual Apps and Desktop Administration. This position is based at our Kolkata office. A 15 years full time education is required. Qualification 15 years full time education

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Network Security Operations Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Operations Engineer, you will support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Your typical day will involve ensuring smooth operations and timely delivery of services. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Ensure adherence to operational requirements Implement best practices for service delivery Conduct regular performance evaluations Professional & Technical Skills: Must To Have Skills: Proficiency in Network Security Operations Strong understanding of network security protocols Experience with network monitoring tools Knowledge of incident response procedures Familiarity with firewall configurations Additional Information: The candidate should have a minimum of 5 years of experience in Network Security Operations This position is based at our Hyderabad office A 15 years full time education is required Qualification 15 years full time education

Job Role: IT Administrator The IT Administrator at Nutrabay will be responsible for managing the company s on-premises IT infrastructure, cloud services, network security, and user support. This individual plays a critical role in ensuring business continuity, security compliance, and optimal performance of IT systems across all departments. You should apply if you have: 3+ years of experience in IT administration or a similar role. A strong understanding of Windows Server, Active Directory, and network administration. Proficiency with Microsoft 365 administration and AWS cloud services. Experience in IT security principles, compliance frameworks (especially ISO 27001), and the DPDP Act. Excellent troubleshooting skills and a proactive attitude. Strong documentation and communication abilities. A bachelor s degree in Computer Science, Information Technology, or a related field. You should not apply if you: Do not have hands-on experience managing IT infrastructure and cloud environments. Are unfamiliar with IT security compliance standards or backup and recovery strategies. Struggle with cross-functional collaboration or handling help desk operations independently. Are uncomfortable taking ownership of critical IT incidents, even outside working hours. Skills Required: Microsoft In-tune & Active Directory Microsoft 365 & Google Workspace administration AWS cloud infrastructure Network devices (Routers, Switches, Firewalls) IT Security & ISO 27001 compliance Data protection under DPDP Act Backup & disaster recovery strategies Help desk ticketing & technical support IT policy documentation & asset management What will you do Manage on-premises servers, storage systems, and network equipment Administer Windows Domain, M365, and Google Workspace services Oversee AWS cloud infrastructure with an eye on cost and performance optimization Implement and monitor security controls in line with ISO 27001 and DPDP Conduct vulnerability scans, access management, and regular audits Manage backups and ensure tested disaster recovery solutions are in place Provide help desk support and onboarding/offboarding for employees Document IT policies, procedures, and monthly system performance Collaborate with vendors and support budget planning for IT services Lead training and awareness initiatives across departments Be available for high-priority incidents beyond work hours Work Experience: Minimum 3+ years in IT Administration or related roles Working Days: Monday - Friday Location: Golf Course Road, Gurugram, Haryana (Work from Office) Perks: Friendly Atmosphere High learning & personal growth opportunity Flexible Timings Diverse Work Environment Why Nutrabay: We believe in an open, intellectually honest culture where everyone is given the autonomy to contribute and do their life s best work. As a part of the dynamic team at Nutrabay, you will have a chance to learn new things, solve new problems, build your competence, and be a part of an innovative marketing and tech startup that s revolutionizing the health industry. Working with Nutrabay can be fun, and a place of a unique growth opportunity. Here you will learn how to maximize the potential of your available resources. You will get the opportunity to do work that helps you master a variety of transferable skills, or skills that are relevant across roles and departments. You will feel appreciated and valued for the work you delivered. We are creating a unique company culture that embodies respect and honesty, which will create more loyal employees than a company that simply shells out cash. We trust our employees and their voices and ask for their opinions on important business issues. About Nutrabay: Nutrabay is the largest health & nutrition store in India. Our vision is to keep growing, have a sustainable business model, and continue to be the market leader in this segment by launching many innovative products. We are proud to have served over 1 million customers up till now and our family is constantly growing. We have built a complex and high-converting eCommerce system and our monthly traffic has grown to a million. We are looking to build a visionary and agile team to help fuel our growth and contribute towards further advancing the continuously evolving product. Funding: We raised $5 million in a Series A funding round.