NATIONAL TECHINCAL HEAD

Company Name

Job Title

Grade

Designation

Location

Reports to

Span Of Control

Job Purpose

Key Job Responsibilities

Performing learning needs identification linking with top business priorities across all the divisions

Approvals/Opinions on the Technical reports prepared by External Valuers for mortgage of the property.

Reviewing/Amending new technical policies for mortgage of various type of properties and proposing suggestions to improve the existing policies.

Stay Updated with new types of products/Technical policies of various other competitors in the industry.

Technical Vendor management includes maintaining quality of reports, Identifying errors in the report and timely adherence to TAT by vendor.

New Vendor Empanelment for old and new branches for smooth functioning of work.

Regular Interactions with other teams to identify the need for any modification in existing legal processes.

Responsible for examining the efficacy of existing policies and laying out the groundwork for ew programs.

Maintaining MIS for the cases of your regions

Field Visit wherever required for cases with issues.

Knowledge, Skills & Attributes

• Technical & Functional expertise
  • Familiar with a variety of location s (field s) concepts, practices, and procedures
  • Strong understanding of the geographical spread
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  • Excellent verbal and written communication skills
  • Strong Technical Valuation knowledge, and organizational & time management skills.
  • Possess an excellent understanding of the mortgage industry and laws affecting mortgage.
  • Good interpersonal and social skills. Exceptional team player with a strong ability to contribute positively to a team environment.

EDUCATION / EXPERIENCE

• Minimum Qualifications: Technical Diploma/Technical engineer
• Preferred qualification B. Tech
• Currently handling a national role in technical department of a Housing Finance Co. or at least in the capacity of Zonal Manager for at least 3 to 4 years preferably in a Housing Finance Co, NBFC.

Culture at Muthoot Pappachan Group

We do everything to gain and maintain the Trust of all the stakeholders and don t do anything to lose their Trust . Trust is the overarching Core Value , one which, our other values have been built.

Our Core Values

Integrity

• Asking oneself before saying, doing, or deciding on anything, whether it s passing the test of integrity. No unethical shortcuts, to save time, money, and energy. Strict adherence to regulatory and other statutory bodies guidelines. Transparency in all business deals. Offer solutions to customers based on their needs only. Encourage people to highlight any practices that go against this core value

Collaboration

• Genuinely believe & treat the organization as your family. Encourage people to build healthy professional relationship with members of other departments and functions. Welcome feedback from other departments. Encourage people from other departments to join for brainstorming sessions. Look at the big picture (organization goals) rather than limiting the vision to the individual / department goal. Help others to achieve their goals / tasks

Excellence

• Maddeningly pursue excellence. Look for best outcomes before finalizing the approach. Maintain a constructive and critical mindset to gauge & ensure quality. Open for constructive feedback from others to refine the final output. Benchmark against the best only, should not be basis convenience. We should look for continuous improvement. Recognize and appreciate if we observe any superior performance. Do not get settled for less at any cost display the go getter attitude. Encourage people to stretch inorder to achieve excellence

Building on the bedrock of Core Values, below are the other key constituents of the Culture Code

• Honesty
• Humility
• Empathy
• Empowerment
• Agility
• Ownership
• Fresh Thinking & Continuous Renewal
• Inclusion
• Work-Life Balance