Moveit

As a Lv1 Security Technology Analyst at Client's Security Technology Operations (STO) team, you will be responsible for working with a global security toolkit, specifically focusing on Secure Managed File Transfer using Progress MOVEit. Your main role will involve handling incidents and service requests, collaborating with senior team members on various projects and initiatives. Your responsibilities will include excellent incident and request handling, ensuring SLAs and KPIs are met and maintained, acknowledging and resolving system/application alerts, escalating issues to STO management when necessary, supporting patching, upgrades, and configuration changes, managing high-priority incidents and requests related to file transfers, and ensuring compliance with audit controls and evidence requirements. To excel in this role, you should have a basic understanding of networking concepts and protocols such as TCP/IP, DNS, firewalls, SFTP, FTPS, HTTPS, and SMB. Familiarity with reporting tools like PowerBi, PowerPoint, and Excel is beneficial. You should ideally have 1-3 years of experience in a security operations role, possess strong troubleshooting skills, and exhibit good communication abilities.,