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15.0 - 20.0 years
10 - 14 Lacs
Hyderabad
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Azure PaaS Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business objectives, overseeing project timelines, and facilitating communication among stakeholders to drive project success. You will also engage in problem-solving activities, providing guidance and support to your team while ensuring that best practices are followed throughout the development process. Your role will be pivotal in shaping the direction of application projects and ensuring that they meet the highest standards of quality and functionality. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to enhance their skills and knowledge.- Facilitate regular team meetings to discuss progress, challenges, and solutions. Professional & Technical Skills: - Experience with integration architecture and designExperience with Azure Logic AppsExperience with Azure functionsExperience in working with Azure APIM Knowledge of Azure KeyVault Knowledge of Dynamics 365 is good to have Additional Information:- The candidate should have minimum 5 years of experience in Microsoft Azure PaaS.- This position is based in Hyderabad.- A 15 years full time education is required. Qualification 15 years full time education
Posted 3 weeks ago
15.0 - 20.0 years
13 - 18 Lacs
Bengaluru
Work from Office
Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments and identifying high-level customer requirements. Your typical day will involve collaborating with various stakeholders to understand their needs, analyzing existing processes, and designing innovative solutions that align with the client's strategic goals. You will also be responsible for developing comprehensive business cases that outline the necessary steps to achieve the envisioned outcomes, ensuring that all proposed solutions are practical and beneficial for the organization. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate workshops and meetings to gather requirements and feedback from stakeholders.- Monitor project progress and ensure alignment with business objectives. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics CRM Technical.- Strong understanding of business process modeling and analysis.- Experience with stakeholder management and communication.- Ability to translate business requirements into technical specifications.- Familiarity with project management methodologies. Additional Information:- The candidate should have minimum 7.5 years of experience in Microsoft Dynamics CRM Technical.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 3 weeks ago
5.0 - 6.0 years
7 - 8 Lacs
Bengaluru
Work from Office
Your Role Understand the business processes, bring initiatives and kick-off ideas to digitalize the company Bring increased transparancy in the company by enabling data views Lead and manage IT projects from initiation to closure Develop and maintain project plans, schedules, and budgets Collaborate with cross-functional teams to ensure project success Communicate project status, risks, and issues to stakeholders Ensure project deliverables meet quality standards Collaborate with our centralized IT departments to identify best possible solutions Provide third level support on our newly installed Microsoft Dynamics ERP system To succeed, you will need Master s degree in Computer Science, Information Technology, Engineering or related field or equivalent by experience Strong knowledge of SQL and one or more business intelligence tools (PowerBI and/or others) Experience with Microsoft Dynamics Able to read and write programming language Knowledge of RPA technology Experience with ERP implementations and/or support Experience with business process analysis and improvements Experience with (IT) project management Excellent communication, leadership, and problem-solving skills Entrepreneurial spirit and cost conscious mind-set In return, we offer you This challenging role gives you the opportunity to participate in key with visibility from senior management. Depending on your ambition and development the position will offer you the opportunity to grow. City Bangalore Rural Last Day to Apply
Posted 3 weeks ago
15.0 - 20.0 years
13 - 18 Lacs
Chennai
Work from Office
Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments and identifying high-level customer requirements. Your typical day will involve collaborating with various stakeholders to understand their needs, analyzing existing processes, and proposing innovative solutions that align with the client's strategic goals. You will also be responsible for developing comprehensive business cases that outline the necessary steps to achieve the envisioned outcomes, ensuring that all proposed solutions are practical and beneficial for the organization. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate workshops and meetings to gather requirements and feedback from stakeholders.- Analyze and document business processes to identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics CRM Technical.- Strong understanding of business process modeling and analysis.- Experience with stakeholder management and communication.- Ability to translate business requirements into technical specifications.- Familiarity with project management methodologies. Additional Information:- The candidate should have minimum 7.5 years of experience in Microsoft Dynamics CRM Technical.- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 3 weeks ago
15.0 - 20.0 years
13 - 18 Lacs
Chennai
Work from Office
Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : Microsoft Dynamics 365 ERP Technical Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments, identifying high-level customer requirements, and developing business solutions and structures to achieve the vision. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Lead current state assessments to identify business opportunities.- Develop high-level customer requirements.- Create business solutions and structures to achieve the vision. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics 365 ERP Technical.- Strong understanding of business process analysis.- Experience in defining business requirements and translating them into technical solutions.- Knowledge of ERP implementation best practices.- Hands-on experience in developing business cases for technology solutions. Additional Information:- The candidate should have a minimum of 12 years of experience in Microsoft Dynamics 365 ERP Technical.- This position is based at our Chennai office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 3 weeks ago
15.0 - 20.0 years
13 - 18 Lacs
Hyderabad
Work from Office
Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : Microsoft Dynamics CRM Functional Good to have skills : Project Management Body of Knowledge (PMBOK)Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments and identifying high-level customer requirements. A typical day involves collaborating with various stakeholders to understand their needs, analyzing existing processes, and designing innovative solutions that align with the client's strategic goals. You will also be responsible for developing comprehensive business cases that outline the necessary steps to achieve the envisioned outcomes, ensuring that all proposed solutions are practical and beneficial for the organization. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate workshops and meetings to gather requirements and feedback from stakeholders.- Analyze and document business processes to identify areas for improvement. Professional & Technical Skills: Good exposure on CRM Functional Service and Sales moduleDocumenting detailed Requirement, analysis and Functional Design DocumentPrepare Process flow using Visio and Business RulesCollaborate with stakeholders and onshore team on daily basisHaving exposure on Azure DevOps Additional Information:- The candidate should have minimum 7.5 years of experience in Microsoft Dynamics CRM Functional.- This position is based in Hyderabad.- A 15 years full time education is required. Qualification 15 years full time education
Posted 3 weeks ago
15.0 - 20.0 years
13 - 18 Lacs
Chennai
Work from Office
Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : Microsoft Dynamics 365 ERP Technical Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments and identifying high-level customer requirements. You will be responsible for defining the business solutions and structures needed to realize these opportunities and developing a business case to achieve the vision. In this role, you will play a crucial role in driving business growth and success. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Lead current state assessments to identify opportunities for creating tangible business value.- Define high-level customer requirements and develop business solutions to meet these requirements.- Create and structure business solutions to realize identified opportunities.- Develop a business case to achieve the vision.- Collaborate with stakeholders to ensure alignment and buy-in for proposed solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics 365 ERP Technical.- Strong understanding of business architecture principles and methodologies.- Experience in conducting current state assessments and identifying opportunities for business value creation.- Ability to define high-level customer requirements and develop business solutions.- Experience in developing business cases to achieve the desired vision. Additional Information:- The candidate should have a minimum of 12 years of experience in Microsoft Dynamics 365 ERP Technical.- This position is based in Chennai.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 3 weeks ago
5.0 - 10.0 years
13 - 18 Lacs
Chennai
Work from Office
Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : Microsoft Dynamics 365 Commerce Technical Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments, identifying high-level customer requirements, and developing business solutions and structures to achieve the vision. You will also develop a business case to realize these opportunities. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead the current state assessments for clients.- Identify high-level customer requirements.- Develop business solutions and structures to achieve the vision. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics 365 Commerce Technical.- Strong understanding of business process modeling.- Experience in defining business requirements and translating them into technical solutions.- Knowledge of Microsoft Dynamics 365 Commerce architecture and customization capabilities.- Hands-on experience in developing business cases for new initiatives. Additional Information:- The candidate should have a minimum of 5 years of experience in Microsoft Dynamics 365 Commerce Technical.- This position is based at our Chennai office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 3 weeks ago
7.0 - 12.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Microsoft Dynamics 365 ERP Technical Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. You will assess the current state, identify customer requirements, and define the future state and/or business solution. Research, gather, and synthesize information to contribute to key decisions and solutions. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead requirements gathering sessions with stakeholders.- Develop functional specifications and system design documents.- Conduct gap analysis and recommend solutions.- Facilitate user acceptance testing and provide post-implementation support. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics 365 ERP Technical.- Strong understanding of system integration and data migration.- Experience in configuring and customizing Dynamics 365 ERP modules.- Knowledge of SQL and database management.- Hands-on experience in troubleshooting and resolving technical issues. Additional Information:- The candidate should have a minimum of 7.5 years of experience in Microsoft Dynamics 365 ERP Technical.- This position is based at our Hyderabad office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 3 weeks ago
2.0 - 4.0 years
4 - 6 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. Were looking for passionate individuals to join our team and help drive impactful results for our customers. If youre dedicated to delighting customers and promoting growth and innovation - we want you on our team! Who Are We? Bottomline is on a mission to be the world s leading business payments company, aligning our team to the common purpose of transforming the way businesses pay and get paid. It is a journey that goes around the world serving financial institutions and companies in more than 90 countries. Our offices across APAC are conveniently positioned to optimize our global reach. Sydney, Singapore, Bangalore, and Mumbai have state-of-the-art flexible workspaces, which truly reflect our energetic, innovative culture and mission to push the boundaries of the business payments space. Culture and Values We are one global team, who work with and for each other in a drive to delight customers through excellent execution, which fuels how we create and grow sustained business value for our customers, our team and all who partner with us. Our culture encourages people to be brave and curious, to drive to closure and to ensure our principles are lived out daily. We excel at Bottomline because we are positive and passionate about building a #LifeAtBottomline Role We are looking for a Senior Accounting Analyst to innovate, win and grow with us in Bangalore! Job Summary We are seeking an enthusiastic and committed individual to join our Revenue Accounting team, within an exciting and dynamic global technology provider. The Specialist- Accounting is a key position in the accounting department tasked with ensuring transactions are accounted for correctly and in accordance with Bottomline s policies. Executing systems and processes effectively to ensure timely and accurate revenue reporting. Job Responsibilities: Understanding and applying the core revenue accounting principles to determine the correct revenue treatment, in accordance with Bottomline s policies. Oversight of certain other accounting areas that are directly impacted by revenue, such as third-party costs. Assist in application of technical accounting policies such as fair value analysis and estimated customer life analysis. Key participation in monthly and quarterly closes, including ownership of standard journal entries, account reconciliations, and audit schedules. Assist with audit preparation and questions from the auditors. Projects related to process improvement initiatives. Education, skill & Knowledge requirements Required Bachelor s degree (or equivalent) in accounting, CMA, CPA Confident in using business systems and process (Excel, CRM, ERP, etc) Ability to work in a fast-paced environment. Strong analytical and communication (written and verbal) skills Strong attention to detail and able to consistently and timely produce quality, accurate work Ability to work independently, and also to work in a collaborative, team environment. Preferred (not essential): 5+ years experience in accounting department working preferably within the technology sector. Experience working with the following software or systems; Microsoft Dynamics, Salesforce CRM system, and/or Revpro Involvement in critical projects or process improvement. Further education or professional qualification Familiarity or general understanding of revenue recognition and internal controls We welcome talent at all phases of their career, understanding and supporting additional needs (where applicable) as we look to innovate, win, and grow together. Bottomline is proud to be an equal opportunity employer. We are committed to treating all individuals in a fair and equal manner by creating an inclusive and open environment. We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. Were proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.
Posted 3 weeks ago
4.0 - 7.0 years
6 - 9 Lacs
Bengaluru
Work from Office
Position: Systems Consultant (ERP Functional Consultant) Contract: On Permanent Role. As an System Consultant (ERP Functional Consultant), youll be working with a dynamic, multi-disciplinary team where your daily responsibilities include, but not limited to: Responsible for configuration of D365 (Microsoft Dynamics 365 Finance & Operations) and keeping the environments up to date. Documentation of configuration. Defining, setting up, and maintaining security roles. Support SIT / UAT for Finance: Be involved in supporting System Integration Testing (SIT) and User Acceptance Testing (UAT) for finance, stepping in to resolve issues if tests are unsuccessful, based on understanding of configurations, security roles and extensions. Taking responsibilities of for solving Bugs. Support Acubiz Implementation: Support the implementation of Acubiz for expense management and ensure its proper integration with the ERP system. Go-live and Hypercare Support: Provide trouble shooting and support during the go-live phase and hyper care to ensure all systems function correctly and issues both functional but technical are resolved promptly. Staying updated on Microsoft Dynamics 365 updates and new features and contributing to the ongoing operation and configuration of the platform. Development of the ERP Operational Playbook, including operational procedures, release, deployment, and change management processes for ERP. Ensuring governance, support, and continuous improvement of the ERP system. Setting standards for ERP operational processes in the cloud. Flexible to handle any ad hoc requests received from counterpart on related tasks. We are recruiting a Systems Consultant (ERP Functional Consultant) to join one of our leading multinational clients and their expanding team. This position is based in Bangalore and offers an excellent opportunity for experienced proposal management professionals in the Life Science sector. B.com / BBM / BBA / Economics / M.Com / MBA graduate or similar education in a Financial Systems field 4 to 7 years of hands-on proficiency in F&O configurations and second-level problem solving. Proficient in the operation of IT platforms with experience in driving functional change and release processes. Well acquainted with finance processes as well as expense and time management areas Certifications: Relevant Microsoft certifications Ability to drive continuous improvements. Robust problem-solving skills and an analytical mindset. Strong collaboration skills and a drive to get things done. Enthusiasm for taking the lead in building new processes for ERP support in a cloud environment. Proactive and driven, eager to make a difference and assist in creating a new and modern ERP operational department. Ability to work independently as well as in team. Is interested in working in an energetic environment, value engagement, and want to work with highly skilled colleagues Have very strong stakeholder management and communication skills. Have experience with using MS Dynamics 365, SAP, Oracle, Excel, Projects, as additional advantage. Are fluent in English, spoken and written.
Posted 3 weeks ago
2.0 - 5.0 years
4 - 7 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. Were looking for passionate individuals to join our team and help drive impactful results for our customers. If youre dedicated to delighting customers and promoting growth and innovation - we want you on our team! Position Title: Senior Billing Analyst Position Summary: The Senior Billing Analyst will spend the majority of their time ensuring the appropriate setup of customer contracts into systems of record, executing accounting control points around invoicing and executing invoicing of customer transactions. This role also involves the reconciliation of revenue and billing results to control totals and comparison to various reference points such as prior periods, disparate systems, forecasts, etc. Essential Job Functions: Order/contract setup and review Execution of customer invoicing of various types (batch transactional billings, subscription billings) Reconciliation of invoicing to revenue results Reconciliation of disparate systems Generation of billing data Raising client invoices for services provided and expenses incurred Raising third party commission invoices Issuing client credit notes and re-invoicing where required Weekly invoice reconciliation to ensure all billing issued has been delivered Manage internal mailbox for invoices that require manual intervention before delivery to the client Maintaining clients purchase order, address and contact details Processing manual opportunities for split commission reporting Triggering contract commencement dates in the CRM and ERP systems Collating requests for replacement hardware (MFA tokens). Entering details and maintaining an internal consolidated spreadsheet of requirements and sending instructions to the third-party supplier for dispatch Required Skills: Ability to work in fast paced environment Ability to learn systems and process within a public company internal control environment Experience with Microsoft Excel Preferred Skills: Ability to make process improvement recommendations Microsoft Dynamics ERP Experience with Salesforce CRM Education and Experience: Bachelor s degree or Associates degree in Accounting 5+ years relevant experience in Billing We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. Were proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.
Posted 3 weeks ago
10.0 - 15.0 years
25 - 35 Lacs
Navi Mumbai, Bengaluru, Mumbai (All Areas)
Work from Office
Greetings!!! This is in regards to a Job opportunity for CRM Architect with Datamatics Global Services Ltd. Position: CRM Architect Website: https://www.datamatics.com/ Job Location: Mumbai/Bangalore Job Description: Enterprise standard architecture documentation Designing high quality and repeatable processes that result in low levels of production issues Awareness of industry best practice and new and upcoming technology trends Full solution architectural understanding across networking and software Experience ideally gained within an enterprise scale organisation or within technology or development team or similar. Technical exposure to and/or experience in a range of technologies and architectural best practice concepts, specifically Ability to rapidly prototype and POC use cases in MS Dynamics and Power Platform OOB functionality across Marketing, Sales and Service modules (i.e., MS Dynamics Customer Engagement) OOB solutions (no code/low code model) Understanding of MS Dynamics Security Architecture Complex implementation involving integration Azure Stack (Azure functions, Azure Search, Azure Service Bus, Azure Logic Apps, Azure Identities) Power platform (power apps, power apps portals, power automate, power BI) Understanding of common data model and common data service Automation of CICD pipelines across different technologies in (essential) Azure DevOps and (nice to have) Jira Exposure and passion for new and emerging trends Exposure to concepts of Governance (e.g. Data Quality/Management/Lineage/ Security, Risk Management etc.)
Posted 3 weeks ago
5.0 - 10.0 years
12 - 18 Lacs
Hisar
Work from Office
Managing of ERP systems supporting operational modules, including MRO (CAR-145), Manufacturing (CAR-21), CAMO (CAR-M), CAR-147 training ERP system implementation, integration, upgrades, end-user training initiatives. Required Candidate profile Min. 5 yrs of exp in managing ERP systems, ERP implementations Knowledge of DGCA regulations CAR-145, CAR-M, CAR-147, CAR-21 Certified in SAP, Oracle, Microsoft Dynamics, Envision ERP, or equivalent.
Posted 3 weeks ago
2.0 - 4.0 years
3 - 7 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
Role Overview We are seeking a dynamic CRM Associate Product Manager (APM) to drive the planning and implementation of our CRM strategies. This role involves managing integrations, monitoring performance, optimizing data capture, and identifying opportunities for process improvement. The CRM APM will collaborate closely with the CRM Administrator and cross-functional teams to ensure the CRM system aligns with business objectives and enhances user experience. Key Responsibilities The CRM Associate Product Manager (APM) at NxtWave plays a vital role in optimizing our CRM processes and ensuring that the system delivers value to the organization. Here is an expanded view of the key responsibilities this role entails: Strategic Planning ImplementationImplementation Planning:Develop and execute plans for CRM implementations, ensuring alignment with business goals and customer needs. Performance Monitoring:Monitor CRM system performance, identifying trends and areas for improvement to drive user adoption and satisfaction. Integration Management:Collaborate with relevant teams to manage CRM integrations with other business tools and applications, ensuring seamless data flow and operational efficiency. Process Improvement:Identify and prioritize opportunities for process improvement, leveraging CRM capabilities to enhance business operations. Data Management OptimizationData Capture Optimization:Analyze and optimize data capture processes to ensure accurate and comprehensive customer information. Task Prioritization:Prioritize tasks based on business needs and impact, ensuring efficient use of resources and alignment with strategic goals. Process Documentation:Create and maintain detailed documentation of CRM processes, workflows, and system configurations. Collaboration CommunicationCross-Functional Collaboration:Work closely with CRM Administrators, sales, marketing, and customer service teams to understand their needs and ensure CRM solutions meet their requirements. Stakeholder Engagement:Engage with key stakeholders to gather feedback, align on priorities, and communicate CRM strategies and progress. User Training Support:Support training efforts to improve user adoption and proficiency, ensuring teams can effectively leverage CRM capabilities. Continuous Improvement InnovationIndustry Trends Best Practices:Stay informed about CRM best practices, industry trends, and emerging technologies to drive innovation and continuous improvement. User Experience Enhancement:Identify opportunities to enhance the user experience, incorporating feedback and industry insights into CRM strategies. Qualities We ValueAnalytical Thinker:Demonstrate strong analytical skills, with the ability to interpret data and make data-driven decisions. Problem Solver:Exhibit excellent problem-solving skills, with a proactive approach to identifying and addressing challenges. Collaborative:Work effectively with cross-functional teams, fostering a collaborative and supportive work environment. Adaptable:Thrive in a dynamic environment, adapting to changing priorities and embracing new challenges. Proactive:Take initiative and demonstrate a proactive approach to identifying and addressing system improvements. Effective Communicator:Communicate clearly and effectively, presenting information to both technical and non-technical stakeholders. Continuous Learner:Stay up to date with the latest CRM trends and technologies, continuously improving your skills. Qualifications Educational Background: Preferably Bachelor s degree in Business Administration, Information Technology, or a related field. Experience:Preferably proven experience as a CRM Associate Product Manager or in a similar role. Technical Proficiency:Strong understanding of CRM systems and data management principles. Interpersonal Skills:Excellent communication and interpersonal skills. SkillsFoundational Skills CRM Strategy:Experience in developing and executing CRM strategies that align with business objectives. Data Analysis:Proficiency in data analysis and interpretation, with the ability to make data-driven decisions. Project Management:Strong project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously. Technical Skills CRM Tools:Experience with CRM software platforms (e.g., Salesforce, Zoho, Microsoft Dynamics). Integration Management:Familiarity with managing CRM integrations with other business tools and applications. Technical Support:Ability to troubleshoot technical issues and provide user support.
Posted 3 weeks ago
8.0 - 12.0 years
3 - 7 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
Role Overview We are seeking a dynamic CRM Associate Product Manager (APM) to drive the planning and implementation of our CRM strategies. This role involves managing integrations, monitoring performance, optimizing data capture, and identifying opportunities for process improvement. The CRM APM will collaborate closely with the CRM Administrator and cross-functional teams to ensure the CRM system aligns with business objectives and enhances user experience. Key Responsibilities The CRM Associate Product Manager (APM) at NxtWave plays a vital role in optimizing our CRM processes and ensuring that the system delivers value to the organization. Here is an expanded view of the key responsibilities this role entails: Strategic Planning Implementation Implementation Planning:Develop and execute plans for CRM implementations, ensuring alignment with business goals and customer needs. Performance Monitoring:Monitor CRM system performance, identifying trends and areas for improvement to drive user adoption and satisfaction. Integration Management:Collaborate with relevant teams to manage CRM integrations with other business tools and applications, ensuring seamless data flow and operational efficiency. Process Improvement:Identify and prioritize opportunities for process improvement, leveraging CRM capabilities to enhance business operations. Data Management Optimization Data Capture Optimization:Analyze and optimize data capture processes to ensure accurate and comprehensive customer information. Task Prioritization:Prioritize tasks based on business needs and impact, ensuring efficient use of resources and alignment with strategic goals. Process Documentation:Create and maintain detailed documentation of CRM processes, workflows, and system configurations. Collaboration Communication Cross-Functional Collaboration:Work closely with CRM Administrators, sales, marketing, and customer service teams to understand their needs and ensure CRM solutions meet their requirements. Stakeholder Engagement:Engage with key stakeholders to gather feedback, align on priorities, and communicate CRM strategies and progress. User Training Support:Support training efforts to improve user adoption and proficiency, ensuring teams can effectively leverage CRM capabilities. Continuous Improvement Innovation Industry Trends Best Practices:Stay informed about CRM best practices, industry trends, and emerging technologies to drive innovation and continuous improvement. User Experience Enhancement:Identify opportunities to enhance the user experience, incorporating feedback and industry insights into CRM strategies. Qualities We Value Analytical Thinker:Demonstrate strong analytical skills, with the ability to interpret data and make data-driven decisions. Problem Solver: Exhibit excellent problem-solving skills, with a proactive approach to identifying and addressing challenges. Collaborative:Work effectively with cross-functional teams, fostering a collaborative and supportive work environment. Adaptable:Thrive in a dynamic environment, adapting to changing priorities and embracing new challenges. Proactive:Take initiative and demonstrate a proactive approach to identifying and addressing system improvements. Effective Communicator:Communicate clearly and effectively, presenting information to both technical and non-technical stakeholders. Continuous Learner:Stay up to date with the latest CRM trends and technologies, continuously improving your skills. Qualifications Educational Background:Preferably Bachelor s degree in Business Administration, Information Technology, or a related field. Experience: Preferably proven experience as a CRM Associate Product Manager or in a similar role. Technical Proficiency: Strong understanding of CRM systems and data management principles. Interpersonal Skills: Excellent communication and interpersonal skills. SkillsFoundational Skills CRM Strategy:Experience in developing and executing CRM strategies that align with business objectives. Data Analysis:Proficiency in data analysis and interpretation, with the ability to make data-driven decisions. Project Management:Strong project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously. Technical Skills CRM Tools:Experience with CRM software platforms (e.g., Salesforce, Zoho, Microsoft Dynamics). Integration Management:Familiarity with managing CRM integrations with other business tools and applications. Technical Support:Ability to troubleshoot technical issues and provide user support.
Posted 3 weeks ago
2.0 - 4.0 years
3 - 7 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
Role Overview We are seeking a dedicated CRM Administrator to manage and optimize our CRM system, ensuring it effectively supports our sales, marketing, and customer service teams. This role involves overseeing data integrity, user management, system integrations, and driving continuous improvements to enhance CRM performance and user experience. As part of our team, you will collaborate closely with key stakeholders to align the CRM system with business goals and ensure it delivers value to our organization. Key Responsibilities The CRM Administrator at NxtWave plays a critical role in maintaining and enhancing our CRM system, ensuring it meets the evolving needs of the business. Here is an expanded view of the key responsibilities this role entails: CRM System Configuration System Customization:Customize and configure the CRM system to align with the organizations sales, marketing, and customer service processes. Workflow Optimization:Set up and manage custom fields, workflows, and automations to optimize user experience and streamline business operations. Data Management Data Accuracy:Oversee the accuracy, integrity, and security of customer data within the CRM. Data Maintenance:Regularly update and maintain customer records, ensuring data cleanliness and consistency. Data Quality Assurance:Conduct data deduplication efforts to eliminate duplicate entries and maintain data quality. User Management User Administration:Administer user accounts within the CRM platform, assigning appropriate roles and access levels based on job functions. User Support:Provide ongoing support and guidance to users, helping them effectively utilize the CRM system. Training and Support Issue Resolution:Address user inquiries and troubleshoot issues related to CRM usage. User Training:Conduct training sessions to improve user adoption and proficiency in CRM tools, ensuring users can fully leverage the CRMs capabilities. Integration and Maintenance System Integration:Collaborate with relevant teams to integrate the CRM system with other business tools and applications, ensuring seamless data flow. System Maintenance:Regularly monitor system performance and conduct necessary maintenance tasks to ensure optimal functionality. Continuous Improvement Industry Trends:Stay informed about CRM best practices, industry trends, and system updates. System Optimization:Proactively identify opportunities for system optimization and improvements in CRM utilization. Compliance and Security Data Security:Ensure data security and compliance with industry regulations and organizational policies. Security Protocols:Implement data protection measures and monitor adherence to security protocols. Qualities We Value Detail-Oriented:Demonstrate meticulous attention to detail, ensuring data accuracy and system reliability. Problem Solver:Exhibit strong problem-solving skills, with the ability to troubleshoot issues and implement effective solutions. Collaborative:Work effectively with cross-functional teams, fostering a collaborative and supportive work environment. Adaptable:Thrive in a dynamic environment, adapting to changing priorities and embracing new challenges. Proactive:Take initiative and demonstrate a proactive approach to identifying and addressing system improvements. Effective Communicator:Communicate clearly and effectively, presenting information to both technical and non-technical stakeholders. Continuous Learner:Stay up to date with the latest CRM trends and technologies, continuously improving your skills. Qualifications Educational Background:Bachelor s degree Experience:Preferably proven experience as a CRM Administrator or in a similar role. Interpersonal Skills:Strong communication and interpersonal skills. Skills (Not mandatory, but will be an added advantage)Foundational Skills CRM Configuration:Proficiency in configuring CRM systems, including customization of fields, workflows, and automation. Data Management:Strong understanding of data management principles, including data deduplication and data quality assurance. User Management:Experience in administering user accounts and managing access levels within a CRM platform. Technical Skills Data Integration:Familiarity with integrating CRM systems with other business tools and applications. CRM Tools:Experience with CRM software platforms (e.g., Salesforce, Zoho, Microsoft Dynamics). Technical Support:Ability to troubleshoot technical issues and provide user support. Why Work with Us Career Development:Grow your career in a dynamic environment that offers opportunities for professional development and advancement. Innovative Environment:Join a team that values innovation and encourages continuous improvement. Impactful Role:Contribute to the success of our organization by ensuring our CRM system delivers value to our teams and customers. Collaborative Culture:Be part of a supportive and collaborative team that values diversity and inclusion.
Posted 3 weeks ago
5.0 - 7.0 years
15 - 25 Lacs
Hyderabad
Work from Office
Job Description. Cognizant Hiring -Virtual Interview -13/06/25. Years Of Exp - 3-9 Yrs Any One Skill is required Skill: 1.Salesforce automation Testing. 2.MSCRM /MSD Testing. 3.Automation Testing(Selenium and Java ) 4.Salesforce+Provar Location - PAN India Job Summary We are seeking a highly skilled Testers with 3 to 9 years of experience in Selenium Salesforce Core Java and Advanced Java or MSDynamics /MSCRM/Veeva CRM. This hybrid role requires a proactive individual who can ensure the quality and reliability of our software solutions contributing to the company success and positive impact on society. Responsibilities Lead the testing efforts for various projects ensuring high-quality deliverables. Oversee the development and execution of test plans and test cases. Provide technical expertise in Selenium Salesforce Core Java and Advanced Java or MSDynamics /MSCRM/Veeva CRM. Collaborate with cross-functional teams to ensure seamless integration and delivery. Identify document and track defects ensuring timely resolution. Develop and maintain automated test scripts to improve testing efficiency. Ensure compliance with industry standards and best practices in testing. Mentor and guide junior testers fostering a culture of continuous improvement. Conduct regular reviews and provide feedback to improve testing processes. Analyze test results and provide detailed reports to stakeholders. Ensure the testing environment is set up and maintained for optimal performance. Stay updated with the latest trends and advancements in testing technologies. Contribute to the overall improvement of the software development lifecycle. Qualifications Must have strong experience in Selenium Salesforce Core Java and Advanced Java. Must possess excellent problem-solving and analytical skills. Should have a proven track record of leading testing projects successfully. Must be able to work effectively in a hybrid work model. Should have strong communication and collaboration skills. Must be detail-oriented and able to manage multiple tasks simultaneously.
Posted 3 weeks ago
7.0 - 12.0 years
10 - 20 Lacs
Chennai
Hybrid
Role & responsibilities Preferred candidate profile Essential Skills : Advanced University Degree in Information Systems Management, Computer Science, Engineering, or a related field, or an equivalent and relevant work experience. Accreditation in a recognized project management methodology such as PMI, Prince2, or equivalent project management experience. Experience in Microsoft Dynamics 365, PowerApps (Model Driven), Power Automate, Dataverse, PowerBI, PowerPages, SharePoint(Document Management), Azure DevOps with at least 2-3 Projects. Experience in Incident and Problem Management, troubleshooting, and resolution of complex technical issues. Familiarity with ITIL practices. Desirable Skills : ERP system / SaaS accreditation or training in one functional domain or platform. Azure certifications related to Microsoft or equivalent. Knowledge in SQL Server (TeamMate+), PHP/Drupal, MySQL, MS Co-pilot Certification in ITIL Foundation or higher is highly desirable.
Posted 3 weeks ago
4.0 - 10.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Job Title: Microsoft Dynamics CRM Location: Chennai, Bangalore Experience: 4-10 Years Key Responsibilites: Must To Have Skills: Proficiency in Microsoft Dynamics CRM Technical. Strong understanding of application development methodologies. Experience with integration of Microsoft Dynamics CRM with other systems. Familiarity with customization and configuration of Microsoft Dynamics CRM. Ability to troubleshoot and resolve technical issues related to Microsoft Dynamics
Posted 3 weeks ago
3.0 - 5.0 years
2 - 7 Lacs
Mumbai
Work from Office
Responsibility: L2 Support Specialist will play a crucial role in providing advanced technical support and expertise, handle escalated issues, perform in-depth troubleshooting, and collaborate closely with other support tiers and technical teams to ensure timely resolution of complex problems Investigate and resolve escalated technical issues related to Microsoft Dynamics 365 modules, including CRM, Finance, Supply Chain Management, Sales, and Customer Service Serve as a point of escalation for unresolved issues from the first-level support team. Collaborate with peers, senior support personnel, and development teams to address complex technical challenges and ensure timely resolution within established SLAs Develop and maintain an in-depth understanding of Dynamics 365 applications, architecture, and integration points. Stay updated on the latest product updates, patches, and best practices to provide accurate guidance and support to end-users and colleagues Conduct thorough analysis of recurring issues, system errors, and performance bottlenecks to identify underlying patterns and trends Contribute to the creation and enhancement of technical documentation, troubleshooting guides, and knowledge base articles. Share expertise and best practices with the support team to improve overall competency and efficiency. Foster strong working relationships with cross-functional teams, including development, infrastructure, and business units, to facilitate effective communication and problem resolution. Participate in regular meetings and discussions to share insights, coordinate activities, and drive continuous improvement initiatives Ensure that all changes adhere to established change management processes and compliance requirements Provide ongoing support and guidance to users on complex system configurations and customizationsExp: 3-5 Years Expectations: Extensive experience with Microsoft Dynamics 365 applications, including configuration, customization, and administration. Proficient in troubleshooting complex technical issues and performance optimization Strong problem-solving abilities with a systematic approach to root cause analysis and issue resolution Excellent verbal and written communication skills with the ability to convey technical concepts and solutions to non-technical audiences effectively. Comfortable interacting with users, stakeholders, and technical teams at all levels Collaborative mindset with the ability to work effectively in a team-oriented environment Ability to thrive in a fast-paced and dynamic environment, adapting to changing priorities, technologies, and business requirements. Willingness to continuously learn and acquire new skills Strong customer service orientation with a commitment to delivering exceptional support and exceeding user expectations. Empathetic approach to understanding user needs and providing personalized assistanceTool / Application / Software: Ms Dynamic CRM. Knowledge in JIRA and Fresh Sevice. Qualifications Graduate in Computer Science, Information Technology, or a related field with 2-to-3-year Experience of functional knowledge in Microsoft DynamicsCRM or any other CRM. ITIL Knowledge.
Posted 3 weeks ago
0.0 - 1.0 years
3 - 7 Lacs
Ahmedabad
Work from Office
DESCRIPTION You will be learning new technologies and new methods of working as a Trainee Cloud Consultant, and you will develop new skills and gain a deeper understanding of concepts through the hands-on application of the knowledge you learned in class. And, You will find yourself adjoining with numerous opportunities to refine and flaunt your skills. RESPONSIBILITIES 1. Microsoft Dynamics 365 Business Central (ERP) Module learning. 2. Brief about the process go through and Modules like Procure to Pay, Order to Cash, Production, Inventory Management, COA(Chart of Account), etc. 3. Understand Manufacturing as well as Accounting Concepts. 4. Participates in every phase of the solution implementation from analyzing the customer s business requirements of the manufacturing company map the processing in business central. 5. Responsible for documenting various processes in the implementation support cycle like FRD, gap analysis, User Manual, etc 6. Train the user as per business process mapping. 7. Building Soft Skills and enhancement. 8. How to adopt the corporate culture and brush up on communication skills. 9. Documentation and email etiquette for effective email communication. 10. Code Evaluation and Guidance to improve. 11. Performance measurement and plans to improve with additional efforts if required.
Posted 3 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Hyderabad
Work from Office
We are seeking a Totango System Administrator to lead the implementation, configuration, and ongoing management of Totango, our Customer Success platform. This role will play a critical part in ensuring the platform effectively supports customer engagement, adoption, and retention strategies. This role will work closely with the Director of Customer Success and the Principal Program Manager for Digital Customer Success to align Totango s capabilities with business objectives, streamline processes, and optimize system performance. Additionally, this role will collaborate with cross-functional teams, including Customer Success, Sales, IT, and Data Analytics, to enhance customer journey tracking, automate workflows, and drive business insights. Key Responsibilities Totango Administration & Configuration: Configure, maintain, and optimize Totango s SuccessBlocks to align with business needs. User Management & Security: Administer user roles, permissions, and security settings while ensuring compliance with GDPR and data governance policies. Data Integration & Management: Manage and oversee integrations between Totango and other enterprise systems such as Salesforce, Snowflake Datawarehouse, Gong and other business critical platforms. Process Automation : Implement automated workflows and triggers within Totango to support customer onboarding, adoption, and retention strategies. Partnership with Principal Program Manager: Work closely with the Principal Program Manager for Digital Customer Success to align Totango s usage with business priorities, drive user adoption, and enhance reporting capabilities. Troubleshooting & System Support: Identify and resolve system issues, working with vendors and internal teams to optimize platform performance. Reporting & Analytics: Develop dashboards and reports within Totango to provide actionable insights into customer health, engagement, and churn risk. End-User Training & Adoption: Conduct training sessions and create enablement materials to enhance Totango adoption among Customer Success teams. Continuous Improvement: Stay up to date with Totango updates, best practices, and new features, making recommendations to optimize system capabilities. Required Qualifications & Experience 2+ years of experience in Totango administration, configuration, or a similar Customer Success Platform (Gainsight, ChurnZero, etc.). Strong understanding of Customer Success operations and customer lifecycle management. 2+ years of experience with CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics. Experience with API-based integrations and data management tools (Snowflake, SQL, ETL processes). Ability to translate business needs into technical solutions through system configuration and workflow automation. Strong analytical and problem-solving skills, with the ability to troubleshoot technical issues independently. Excellent communication skills, with experience working cross-functionally across technical and non-technical teams. Bachelor s degree in Computer Science, Business, Data Science, or a related field. Preferred Qualifications Experience in SaaS or enterprise software industries. Knowledge of customer engagement strategies and data analytics. Familiarity with enterprise security and compliance best practices. Certifications in Totango or related platforms are a plus. Certifications in Salesforce administration is a plus
Posted 3 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
We are looking forward to hire Microsoft Dynamics CRM Professionals in the following areas : : Job Summary: We are seeking a skilled and experienced Microsoft Dynamics 365 professional to join our team. The ideal candidate will have a strong background in implementing, customizing, and maintaining Dynamics 365 solutions. This role will involve working closely with business stakeholders to understand requirements and deliver high-quality Dynamics 365 solutions across various modules such as Sales, Customer Service, Field Service, or Finance & Operations. Key Responsibilities: Analyze business processes and translate them into D365 solutions. Customize, configure, and extend Dynamics 365 modules using Power Platform, Power Automate, and custom plugins. Develop and maintain custom entities, workflows, business process flows, and integrations. Provide technical and functional support for Microsoft Dynamics 365 applications. Collaborate with cross-functional teams including business analysts, developers, and end-users. Perform data migration, integration using tools like KingswaySoft, Azure Logic Apps, or Data Export Service. Create technical documentation including solution design documents, configuration guides, and user manuals. Conduct training and user support post-implementation. Required Skills & Qualifications: Minimum 3 years of hands-on experience with Microsoft Dynamics 365 (CRM or ERP modules). Strong understanding of Dynamics 365 platform, architecture, and customization capabilities. Experience with Power Platform (Power Apps, Power Automate, Power BI). Proficient in JavaScript, C#, .NET, and Dynamics 365 SDK. Good knowledge of REST/SOAP APIs, OData, and Azure-based integrations. Experience with Microsoft Dataverse (Common Data Service) is a plus. Excellent communication and problem-solving skills. Good to have : Microsoft Certifications (e.g., MB-210, MB-220, PL-200, PL-600) are highly desirable. Preferred Qualifications: Experience with Dynamics 365 Finance & Operations (F&O) or Business Central is a plus. Exposure to Agile/Scrum project management methodologies. Familiarity with DevOps tools and CI/CD pipelines for Dynamics 365. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture
Posted 3 weeks ago
5.0 - 8.0 years
14 - 24 Lacs
Hyderabad
Remote
We at Claranet are looking for F&O Finance Functional Professionals who will be involved in all aspects of implementing supporting Dynamics solutions through the project life cycle to go live and ongoing support. You can contribute to Solution Design sessions, help with configuration, help with data migration deliverables, create required interface design and functional design documents, troubleshoot customization, etc. Role- D365 F&O Functional Consultant (Full Time) Office Location Hitech, Hyderabad - India Working mode : Remote Interested Candidates can your CV on Rakesh.koyya@claranet.com Key Responsibilities: Analyze business processes (Finance, PMA) to identify opportunities for improvement. Identify creative workarounds to meet requirements without the development of custom code. Understand the functional capabilities and limitations for out-of-the-box functionality as well as custom code. You will be the one to identify our customers' requirements and match them with technological capabilities and with Microsoft continuous release plans. Key Competencies: Deep functional knowledge of Microsoft Dynamics 365 Finance and PMA. Experience of customized solutions to complex business problems. Demonstrable consultancy experience. Strong working knowledge of business processes and ER framework. Relevant Microsoft certification. Excellent documentation and communication skills. A logical approach to problem-solving and the structured introduction of change into operational systems. Ability to multitask and prioritize. Good interpersonal skills. Attention to detail. Skills Required: Hold 6-8 years of experience within D365 F&O implementation, support Specialized in Finances, PMA, Integration, ER reports Qualified Chartered Accountant / MBA (Finance) desirable Are fluent in English. Strong communication and consulting skills Global Exposure must (Interacting with Global clients/customers) Company Benefits: Group Medical Insurance (including parents coverage), Group Term Life Policy and Personal Accidental Policy Tax Saving flexible benefits Flexible working hours Statutory Benefits (PF, Gratuity)
Posted 3 weeks ago
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