42685 Metrics Jobs - Page 3

Job Description: As a Technical Support Advocate you will be the frontline representative for Microsoft s consumer products Your primary responsibility is to assist customers with technical issues related to Microsoft software hardware and services You ll provide timely and effective solutions ensuring a positive customer experience Key Responsibilities: Customer Interaction o Troubleshooting Diagnose and resolve technical issues reported by customers via phone chat or email o Active Listening Understand customer concerns ask relevant questions and empathize with their situation o Effective Communication Clearly explain technical concepts to non technical users Product Knowledge o Microsoft Ecosystem Develop expertise in Microsoft products including Windows Office Microsoft365 Windows on Surface devices and more o Updates and Patches Stay informed about product updates patches and known issues o Self Service Guidance Guide customers on using self help resources and online documentation Issue Resolution o Tiered Support Escalate complex issues to higher tiers when necessary o Remote Assistance Provide remote troubleshooting assistance using tools like Microsoft Remote Desktop o Case Management Document interactions solutions and follow up actions in the support system Customer Satisfaction o First Contact Resolution Strive for first contact resolution whenever possible o Professionalism Maintain a positive and professional demeanor even during challenging interactions o Customer Feedback Collect feedback and identify areas for improvement Collaboration o Cross Functional Teams Collaborate with other teams engineering product management to address recurring issues o Knowledge Sharing Contribute to internal knowledge bases and share best practices Quality Assurance o Adherence to Policies Follow Microsoft s support policies and guidelines o Quality Metrics Meet performance metrics related to response time resolution time and customer satisfaction Preferred Skills: Customer Service->Regular Customer Service

Minimum qualifications: Bachelor's degree or equivalent practical experience. 10 years of experience in a sales management consulting, sales operations, sales leadership, or related role. Experience owning the output of a contact center, field operations, and tech support operation; including meeting goals and metrics. Preferred qualifications: Experience in operations, strategy and planning. Experience working with executive level stakeholders and global distributed cross-functional teams. Excellent communication skills. About the job YouTube's user base is growing and changing, presenting unique challenges and opportunities to support over a billion monthly users globally. Fast-paced, dynamic, and proactive, the YouTube Support team provides seamless, brilliant support to our content creators, advertisers, and viewers on all platforms around the world. Our goal is to ensure users have easy access to comprehensive support when and where they need it, and to allow our users’ voices to help shape product solutions. As a member of the Support team, you'll analyze top issues facing our users and content creators, work with cross-functional teams to resolve them, and help manage support operations. Whether directly engaging with our biggest creators, surfacing problems to our technical teams, driving analytical insights, or liaising with vendors to provide stellar support, you'll drive reach, satisfaction, and resolution — making YouTube an exceptional user experience for everyone. In this role, you will be responsible for leading a team of Vendor Managers who manage the YouTube Trust and Safety operations in India. You will work closely with internal cross-functional teams to solve problems related to the platform safety. You will lead the strategy and execution on achieving Key Performance Indicators (KPIs) related to all workflows that operate within the region. You will oversee Staffing, Service-Level Agreement (SLA) adherence, Quality performance, and other operations metrics. You will establish the operations at one or more sites and partner with stakeholders, cross-functional teams, and suppliers to make it a success. You will ensure that operations are in line with the internal policies and adhere to SOWs at all times. At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together. Responsibilities Accountable for flawless operations by managing overall vendor performance in the region, driving vendor selection, consultation, and overall vendor operations strategies. Exercise judgment while dealing with urgent, sensitive needs related to the business and for escalation management and resolution. Lead forward thinking and innovative projects or initiatives in the business in addition to continuous improvements. Drive cross-functional collaboration, not limited to leading and delivering business reviews with key stakeholders, crafting and driving communication for various audiences separately, including C-level executives. Drive high-performance team dynamics, maintain team wellness, and manage poor motivation where needed within the team. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview We're seeking a Help Desk Technician to join our skilled IT Help Desk Operations team, providing support to local and global internal users. The goal is to deliver excellent technical and non-technical support with outstanding customer service and timeliness. The role involves supporting both Mac and PC environments, resolving complex technical issues efficiently, and valuing the people behind the problems. This position operates Monday through Friday during standard business hours. Provide hardware and software IT support and technical education to end users, both remotely and onsite. Apply critical thinking to efficiently troubleshoot simple and complex user requests and issues, providing context and information for the best solutions. Troubleshoot client-side network connectivity issues, including digital authentication, remote access, secure Wi-Fi, wired connectivity to the internal network, password resets, etc. Support user requests, perform break/fix or remote installations as needed. Support AV for internal and customer-facing events. Lead in ticket processes and provide coaching for other Technicians when workflow deficiencies are identified. Have a deep understanding of defined team metrics and take actions based on current trends in Service. Document systems and ensure continuous process improvement. Display learning agility by actively seeking answers when technically challenged. Seek feedback from other Help Desk Technicians to optimize and improve support, maintaining a solid understanding of general user support needs and requirements. Qualifications Minimum 1+ years of experience in a Help Desk role with walk-up service required; VIP support preferred. Demonstrable understanding of Mac OS from command line troubleshooting to resolving individual application failures. Advanced working knowledge of collaboration tools such as Slack, Teams, and Google Workspace. Demonstrated knowledge of Microsoft Exchange and/or Google Admin, including a firm understanding of Groups and permissions, is required. Knowledge of Windows, in issues ranging from resolving registry conflicts to troubleshooting system crashes and performance issues, is a plus. Familiarity with platforms such as ServiceNow, Zendesk, Jira, or Okta preferred. Skills Effective interpersonal communication skills with a high degree of empathy are a must. Can deliver outstanding customer service and provide simplified explanations of complex technical issues. Applies critical thinking and root cause analysis to complex end-user requests and incidents. Ability to support others in a team environment, as well as the ability to work with limited supervision. Adapts well to ever-changing needs and business processes. Ability to facilitate or teach is highly preferred. Compensation Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

About the job Our Team: Sanofi Global Hub (SGH) is an internal Sanofi resource organization based in India and is setup to centralize processes and activities to support Specialty Care, Vaccines, General Medicines, CHC, CMO, and R&D, Data & Digital functions. Main responsibilities: The Performance Steward general responsibilities include: Maintain reporting ecosystem Data Quality and Integrity : working closely with Data Intelligence Clinical Operations (DICO, GPPM, Digital, etc) to ensure alignment on data fields, values, etc Creation, development and maintaince of dashboards and performance metrics using Business Intelligence tools (eg., PowerBI, Smartsheet, Plai, ValueLens, etc) Manage adhoc metric /KPI request External Benchmark : Running and submitting reports based on annual benchmarking requirements. review results and report management (CMR, KMR, Tufts, BCG…) Development of, and managing/tracking of operational Progress and performance metrics (e.g., planning and resource analytics) for KPI analysis and other performance measures Development of and managing/tracking of tools for Portfolio or non-pipeline projects and other key business processes Process Controls : manage various monitoring process, tools and reporting Develop dashboard specifications in close collaboration with stakehodlers and manage UAT on delivered dashboards Strengthen the current reporting activities and support cross-functional department by addressing their specific needs and questions needed for decision-making Work with the various disciplines within R&D to improve the quality and standards of reported data throughout the data sources Provide the necessary Tool training to stakeholders (user, analytics and reporting) About you List here ideally the must-haves criteria to be successful on the role. Don’t forget: the less criteria you will request, the more diverse candidates you will get in the pool. Experience: 7 - 10 years of Experience in Pharmacuetical industry, and experience in R&D or in Business Soft skills : Advanced problem solving utilizing predictive analytics Flexible and open minded to solution and resolutions Excellent interpersonal, communication and presentation skills. Organizational and time-management abilities. Ability to interact and build strong relationships with project teams and support functions within R&D Willingness to work as a team, in a global and matrix organization Ability to challenge status quo and propose new ideas. Technical skills : Planisware / Agile method / Development in PowerBI - Tableau - Power Platform, Analytical technologies: Python, R, NLP … Understanding of Clinical Data management and integrity validation In-depth knowledge of performance metrics Education : Master degree Languages : English

Technical Product Manager Locations: Calicut /Trivandrum Experience: 2–5 years in technical or product roles Salary: Competitive, aligned with standard industry hikes Work Schedule: Monday–Friday, 9:30 AM–6:00 PM Role Overview The Technical Product Manager bridges product vision and engineering execution—defining technical requirements, building roadmaps, and ensuring timely delivery while collaborating with cross-functional teams Key Responsibilities Hands-on Product Development: Define product vision, translate business goals into technical specs, manage the product lifecycle from concept to launch Technical Leadership: Collaborate closely with engineering, design, QA, and DevOps—make day-to-day technical trade-offs, review architecture, and unblock engineering issues . Requirement Collection & Documentation: Write detailed user stories, acceptance criteria, and technical documentation for features Agile Execution: Own sprint planning, backlog prioritization, daily standups, retrospectives, and performance tracking Stakeholder Engagement: Liaise with business, sales, and marketing to gather feedback and balance technical feasibility with business needs. Performance & Data Analysis: Utilize data tools (SQL, Excel, BI) to monitor metrics, evaluate features, and guide roadmap iterations Experience: 2–5 years in roles like Technical Product Manager, Product Owner, or similar with hands-on dev exposure. Technical Skills: Understanding of programming concepts, system architecture, APIs, cloud services Familiarity with Agile frameworks (Scrum/Kanban) and tools like Jira, Git, Figma Proficiency in writing functional specs, user stories, and acceptance tests Comfortable with SQL, Excel, BI tools for data-driven decision making Soft Skills: Strong communication and stakeholder management Leadership, problem-solving, and agile facilitation skills Notice Period: Max 45 days Location Preference: Candidates from Kerala or Tamil Nadu Interested candidates can send their updated resume Job Type: Full-time Schedule: Day shift Education: Bachelor's (Preferred) Experience: Technical project management: 2 years (Preferred) Work Location: In person Speak with the employer +91 9995370530

Develop and execute digital marketing strategies and campaigns. Manage and optimize the company's social media presence on platforms such as facebook, Instagram, you tube LinkedIn, and Twitter etc. Website handling. Analyze digital data to draw key recommendations around website optimization. Video creating, editing , content creating, posting etc. Conduct keyword research and web statistics reporting. Track and measure SEO and Google Analytics metrics and provide reports Call HR directly at 86061 63841 Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Day shift Education: Diploma (Preferred) Experience: total work: 5 years (Preferred) Digital marketing: 2 years (Preferred) Work Location: In person

Role Overview The B2B Sales Manager will lead and grow our B2B sales efforts, responsible for driving pipeline, revenue, and market share. This person will build and manage a high-performing sales team, forge strong client relationships, and execute strategic growth plans. Key Responsibilities 1. Strategy & Execution Develop and implement robust B2B sales strategies to meet revenue and growth goals. Identify and prioritize new market segments, industries, and key accounts . 2. Team Leadership Recruit, train, and mentor B2B sales reps, fostering a high-performance culture. Set clear quotas, assign territories, and coach to ensure goal achievement. 3. Sales Pipeline & Forecasting Drive full-cycle sales from prospecting to closing; oversee accurate CRM pipeline management all remote. Generate reliable forecasts, analyze performance metrics, and adjust tactics proactively. 4. Client Engagement Build and maintain strong relationships with C-level and senior stakeholders. Lead contract negotiations, proposals, and deal closure. 5. Cross‑functional Collaboration Partner with marketing to align lead gen initiatives and with product for feedback-driven improvements. Work with customer success to ensure seamless onboarding and retention. 6. Market & Competitive Intelligence Track industry trends and competitor activity to shape positioning and strategy. Represent the company at conferences and networking events. Qualifications & Experience Education: Bachelor’s in Business, Sales, Marketing, or related field (MBA preferred). Experience : 3-8+ years in B2B sales; 2+ years in a senior or team-lead role. Proven track record: Meeting/exceeding quotas, managing full sales cycles and pipelines. Strong skills: Leadership & team development. Negotiation & communication CRM proficiency (Salesforce, HubSpot, etc.). Analytical aptitude and data-driven decision-making Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹50,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Language: English (Required) Willingness to travel: 75% (Required) Work Location: In person

Duties and responsibilities of a Digital Marketing Manager: Primary Responsibilities 1. Digital Marketing Strategy: Develop and implement comprehensive digital marketing strategies to achieve business objectives. 2. Campaign Planning: Plan and execute digital marketing campaigns across various channels, including social media, email, search engine marketing, and display advertising. 3. Channel Management: Manage and optimize digital marketing channels, including social media, email, and search engine marketing. 4. Content Creation: Create and distribute high-quality, engaging content to attract and retain customers. Secondary Responsibilities 1. Data Analysis: Analyze digital marketing metrics, including website traffic, engagement, and conversion rates. 2. Budget Management: Manage digital marketing budgets, including forecasting and tracking expenses. 3. Team Management: Manage and develop a team of digital marketing professionals, including SEO specialists, social media managers, and content creators. 4. Industry Trends: Stay up-to-date with the latest digital marketing trends, technologies, and best practices. Skills and Qualities 1. Strategic Thinking: Strong strategic thinking skills to develop and implement effective digital marketing strategies. 2. Creativity: Creativity in developing innovative digital marketing campaigns and content. 3. Analytical Skills: Strong analytical skills to analyze digital marketing metrics and inform data-driven decisions. 4. Communication Skills: Excellent communication skills to effectively interact with stakeholders, including customers, team members, and external partners. 5. Technical Skills: Proficiency in digital marketing tools and technologies, including SEO software, social media management tools, and email marketing platforms. For more details - 90613 07771 Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

Job Title: Digital Marketing Specialist Location: Kottayam Job Type: Full-time, Permanent Minimum Experience : 2 Years Job Summary: We are seeking a highly motivated Digital Marketing Specialist to join our growing team in Kottayam. The ideal candidate will have hands-on experience in running effective campaigns on Meta Ads (Facebook/Instagram) and Google Ads , with a strong understanding of performance marketing, SEO, and social media management. You will play a key role in executing strategies that drive online traffic, generate quality leads, and build strong brand visibility. This is a collaborative role that requires excellent communication skills and the ability to work effectively within a team. Key Responsibilities: Digital Advertising & Lead Generation: Plan, launch, and optimize paid ad campaigns on Meta (Facebook/Instagram) and Google Ads platforms. Develop result-driven strategies to increase traffic, improve lead generation, and enhance conversions. Monitor, analyze, and report ad performance metrics and campaign ROI. Apply A/B testing and data-driven insights to improve campaign efficiency. Digital Marketing Strategy: Develop and execute integrated digital marketing strategies in line with client/business goals. Utilize tools like Google Analytics, Google Tag Manager , and platform insights to assess performance. Keep up with the latest digital trends, algorithm updates, and ad platform changes. Social Media Management: Plan and schedule engaging content across all major social platforms. Create, curate, and manage content (graphics, videos, captions) tailored to each platform. Respond to comments, messages, and interactions to foster engagement. Run social ad campaigns and promotions as needed. Team Collaboration & Client Communication: Work closely with team members across departments to align marketing efforts. Communicate regularly with clients to report on campaign progress and gather feedback. Address client concerns and implement requested changes in a timely manner. Qualifications: Bachelor’s degree in Marketing, Communications, or a related field. Minimum 2 years of experience in Digital Marketing or Social Media Proven experience in Meta Ads and Google Ads is a must. Strong understanding of digital marketing principles and tools. Proficiency in tools such as Google Analytics, Meta Business Suite, Google Ads Manager, Canva, etc. Excellent communication skills in English and Malayalam. Strong team player with creative thinking and problem-solving skills. Ability to manage multiple projects and meet deadlines. Salary: Upto ₹28,000 per month Benefits: Cell phone reimbursement Paid time off & sick leave Performance and quarterly bonuses Schedule: Day shift (Full-time, In-office) Location Requirement: Kottayam, Kerala – Candidates must be able to reliably commute or plan to relocate before starting. Job Types: Full-time, Permanent Pay: Up to ₹28,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Ability to commute/relocate: Kottayam, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person

Bachelor Degree,Masters in Business Administration preferred(Education Field Experience is mandatory) Mandatory 2+Years of relevant experience in Education field with proven track recording in the brand building and other marketing functions We are looking for a dynamic and result-oriented Sales Head to lead and drive the sales performance of our Kochi office. This role is focused exclusively on spearheading sales strategies, target setting, and team management to ensure the achievement of monthly and annual sales goals. The Sales Head will be responsible for mentoring the branch sales team and aligning them with the organization's broader revenue objectives. Key Responsibilities: Own and drive the branch’s overall sales performance. Develop and implement branch-level sales strategies aligned with company goals. Set monthly and quarterly sales targets for the team and ensure consistent achievement. Monitor daily/weekly performance metrics and provide ongoing coaching to counsellors. Conduct regular sales reviews and team meetings to track progress, resolve challenges, and motivate the team. Ensure high-quality customer engagement and conversion through effective sales tactics. Collaborate with marketing and admissions teams to support branch-level campaigns and promotions. Identify training needs and ensure skill development of team members. Maintain strong market awareness and competitor insights to refine strategies. Requirements: Proven experience in leading sales teams in the education Field Strong leadership and team management skills. Excellent communication and motivational abilities. Result-driven with a passion for achieving targets and scaling performance. Strategic mindset with the ability to implement effective sales plans. Job Type: Full-time Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Schedule: Day shift Supplemental Pay: Commission pay Work Location: In person

Job Summary We are seeking a highly skilled and motivated Engineer to join our dynamic team. The ideal candidate will possess a strong background in engineering principles and practices, with a focus on innovative solutions that drive performance and efficiency. This role requires a blend of technical expertise and marketing knowledge, particularly in areas such as print advertising, performance marketing, and analytics. The Engineer will collaborate with cross-functional teams to develop and implement strategies that enhance our market presence and optimize our marketing efforts. Responsibilities Design, develop, and implement engineering solutions that meet project specifications and requirements. Collaborate with marketing teams to integrate engineering insights into print advertising and content marketing strategies. Utilize analytics tools to assess the effectiveness of marketing campaigns and recommend improvements. Engage in performance marketing initiatives by providing technical support for automation tools and processes. Conduct thorough market research to identify trends and opportunities for innovation within the engineering domain. Write clear and compelling copy for technical documentation, proposals, and advertising materials. Support advertising sales efforts by providing engineering expertise during client presentations and discussions. Optimize website content for SEO to enhance visibility and engagement. Requirements Bachelor’s degree in Engineering or a related field. Proven experience in engineering roles with a strong understanding of marketing principles. Familiarity with print advertising, performance marketing, content marketing, and marketing automation tools. Proficient in analytics software to track performance metrics and derive actionable insights. Strong copywriting skills with the ability to communicate complex technical concepts clearly. Experience in SEO best practices to improve online presence. Excellent problem-solving abilities and attention to detail. Strong collaboration skills with the ability to work effectively in cross-functional teams. Join us as we innovate and push the boundaries of engineering excellence while enhancing our market impact! Job Type: Full-time Pay: From ₹15,000.00 per month Benefits: Flexible schedule Work Location: In person

*Kerala: Digital/Multimedia Journalist Requirement* Looking for a candidate with 3–5 years of experience in digital journalism, preferably in the political beat with strong command over Malayalam and a good understanding of Kerala’s political landscape. *Key Requirements:* Proven experience in content creation, including scripting, shooting, editing, and familiarity with digital media tools and techniques. Strong grasp of social media trends, platform metrics, and audience engagement strategies. Ability to ideate and execute end-to-end content campaigns , from planning to publishing. Should be capable of handling multimedia and social media deliverables independently. Location: Kerala Language: Malayalam (Fluent), English (Working proficiency preferred) Job Types: Full-time, Contractual / Temporary Pay: ₹30,000.00 - ₹70,000.00 per month Schedule: Fixed shift Ability to commute/relocate: Thiruvananthapuram, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Language: Malayalam (Required) Work Location: In person

Key Responsibilities: Operational Support: Assist in overseeing daily operational activities to ensure smooth business operations. Support the Operations Manager in developing and implementing operational strategies and procedures. Ensure that operations run efficiently, effectively, and in alignment with company goals. Team Leadership & Supervision: Assist in managing and supervising operational staff, providing guidance, training, and feedback as necessary. Ensure that employees understand their roles and responsibilities and are equipped to meet performance expectations. Help resolve conflicts and promote a positive work environment. Monitor employee performance and provide regular updates to the Operations Manager. Process Improvement: Identify areas for operational improvement and efficiency, and propose solutions to streamline processes. Assist in the implementation of new operational strategies and procedures aimed at optimizing productivity. Monitor and analyze operational metrics to track performance, identify issues, and recommend corrective actions. Inventory & Supply Chain Management: Oversee inventory management processes to ensure that materials, equipment, or products are available as needed. Help manage relationships with vendors and suppliers to ensure timely delivery and quality of goods and services. Assist in maintaining accurate records of stock levels, orders, and shipments. Budget & Cost Management: Support the Operations Manager in tracking and controlling operational costs. Help ensure the department adheres to budgetary constraints and goals. Assist in the preparation and analysis of operational budgets and financial reports. Compliance & Safety: Ensure compliance with all relevant laws, regulations, and company policies regarding operational procedures. Help promote a culture of safety, ensuring employees follow safety protocols and guidelines. Assist with audits and inspections to ensure compliance with regulatory and quality standards. Reporting & Documentation: Assist in preparing reports, performance reviews, and other documentation related to operational performance. Collect and analyze data to support decision-making and process improvements. Ensure accurate documentation of operational procedures and activities. Customer Service & Satisfaction: Support efforts to improve customer satisfaction by helping resolve operational issues that affect service quality. Monitor customer feedback and assist in implementing changes that enhance service delivery. Collaborate with customer service teams to resolve operational challenges and improve response times. Cross-Department Collaboration: Work closely with other departments (e.g., HR, Finance, Sales, Marketing) to ensure operational goals align with company objectives. Assist in coordinating interdepartmental initiatives to streamline workflows and improve productivity. Qualifications: Bachelor's degree in Business Administration, Operations Management, or a related field (preferred). 1-3 years of experience in operations management or a related role. Strong understanding of operational procedures, workflows, and best practices. Excellent leadership and team management skills. Proven ability to identify process inefficiencies and recommend solutions. Strong problem-solving, analytical, and decision-making skills. Proficient in Microsoft Office Suite (Excel, Word, PowerPoint). Familiarity with project management tools and software (e.g., Asana, Trello, or similar) is a plus. Strong communication skills, both verbal and written. Ability to work well under pressure and manage multiple priorities. Working Conditions: Full-time position, with flexibility for occasional extended hours depending on operational needs. Some travel may be required for site visits or vendor management. Job Types: Full-time, Permanent Pay: From ₹30,000.00 per month Benefits: Food provided Health insurance Leave encashment Life insurance Provident Fund Schedule: Day shift Fixed shift Weekend availability Supplemental Pay: Performance bonus Experience: total work: 1 year (Required) Work Location: In person

Job Title : Social Media Handler - Female Place : Dindigul, Tamilnadu Job type : Full Time Schedule : Day shift Salary Package : Rs. 18,000.00 - 30,000.00 per month Experience : 5 Years Required qualifications : Bachelor’s degree Required Language : Tamil, English, Hindi (Must), Telugu, Malayalam Job description We're looking for talents who can help us reach a wider audience on social media and come up with innovative ideas to manage our brand's social media handle. Also, with market place handling skills to boost our online visibility and sales on e-commerce platforms. As a Social Media Handler at EVORA, you will play a key role in shaping our brand's online image and connecting with our target audience. You will be responsible for developing and executing social media strategies across various platforms, creating engaging content, and analyzing performance metrics to drive our social media presence to new heights. Roles and responsibilities: Develop and execute social media strategies. Create engaging content across platforms. Monitor and respond to online interactions. Collaborate with teams for consistent branding. Qualifications: Bachelor's degree or relevant experience. Proven social media management experience. Platform expertise. Strong communication skills. Thanks & Regards Evora Retail Pvt Ltd Contact No : +91 7418300783 Email : accounts2@evoraretail.in Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Education: Bachelor's (Preferred) Experience: Social media marketing: 1 year (Preferred) total work: 1 year (Preferred) License/Certification: Digital marketing (Preferred) Work Location: In person

We are seeking an experienced Purchase Manager to oversee and manage the procurement of food ingredients, packaging materials, kitchen equipment, and other essential supplies for our restaurant operations. The ideal candidate will have a strong background in vendor management, cost control, and supply chain processes, specifically within the restaurant or food service industry. Key Responsibilities: Develop and implement purchasing strategies to ensure cost-effective procurement of materials and services. Source reliable suppliers and maintain strong vendor relationships to ensure quality and timely delivery. Regularly review prices and negotiate contracts, payment terms, and delivery timelines. Manage inventory levels to avoid stockouts or overstocking, in coordination with the operations team. Ensure all purchases comply with food safety, hygiene, and regulatory standards. Track and report key functional metrics to reduce expenses and improve effectiveness. Collaborate with the kitchen and operations team to forecast demand and plan purchases accordingly. Maintain accurate records of purchases, pricing, and inventory for audit and control purposes. Monitor market trends and identify opportunities for cost savings and product innovation. Preferred Attributes: Experience in handling multi-location or chain restaurants. Local vendor network for fresh produce and restaurant supplies. Cost-conscious and quality-focused mindset. Minimum 3 years of procurement experience in a restaurant, QSR, or hospitality environment. Requirements: Strong negotiation, communication, and interpersonal skills. Proficient in MS Office, inventory management software, and ERP systems. Knowledge of food safety standards (FSSAI, HACCP) is an advantage. Ability to work in a fast-paced and deadline-driven environment. Strong analytical and problem-solving skills. Job Type: Permanent Pay: ₹40,000.00 - ₹55,000.00 per month Benefits: Flexible schedule Ability to commute/relocate: Edapalli, Kochi - 682024, Kerala: Reliably commute or planning to relocate before starting work (Required)

We're Hiring: Performance Marketing Specialist (Lead Generation) – Immediate Joiner | Kochi | ₹60,000 – ₹80,000 Location: Kochi, Kerala Salary: ₹60,000 – ₹80,000/month (Based on experience 2-5 years) Type: Full-Time, On-site Joining: Immediate About Ocelots: Ocelots is a digital marketing agency built for today’s brands. We create bold content, design standout visuals, and launch campaigns that get noticed — for all the right reasons. Smart strategy meets sharp storytelling. We don’t chase trends — we build culture. Every piece of work we deliver is crafted to connect, convert , and leave a mark . From campaigns that break the scroll to content that truly resonates, we help brands show up with clarity and intent. Our services span the full spectrum of digital marketing: concept development, content creation, social media management, paid advertising, and performance analytics , ensuring every detail aligns with your business objectives. Social media with substance. Ads that drive action. Strategy backed by performance. Creative that moves, and results that matter. In a crowded space, presence is just the start. We add direction, velocity , and a distinct brand voice that gets remembered. About the Role: Performance Marketing Specialist We're looking for an experienced and results-driven Performance Marketing Specialist to lead and scale our lead generation campaigns across digital channels. This role is ideal for someone who thrives on performance metrics, knows how to scale paid campaigns, and is ready to make an immediate impact. Key Responsibilities: Plan, execute, and manage paid campaigns across Google Ads, Meta (Facebook/Instagram), LinkedIn , and other platforms. Drive high-quality lead generation and conversion campaigns with measurable ROI. Optimize campaign performance through rigorous A/B testing, audience targeting, and data analysis. Collaborate closely with the creative team to develop impactful ad content and landing pages. Track, analyze, and report on campaign KPIs such as CPL, CTR, ROAS, and CAC . Manage budgets, timelines, and performance goals with precision. Stay current with platform changes, industry trends, and competitor activity. Requirements: 2–5 years of proven experience in performance marketing , especially focused on lead generation . Deep understanding of Google Ads, Meta Business Suite , LinkedIn Campaign Manager, and analytics tools. Experience working in or with digital agencies is a plus. Strong analytical skills and comfort with data-driven decision making. Excellent communication and project management abilities. Must be based in Kochi or willing to relocate. Ready to join immediately. Job Types: Full-time, Freelance Pay: ₹60,000.00 - ₹80,000.00 per month Schedule: Day shift Work Location: In person

About Weft: Weft Technologies is a digital product hub building next-gen solutions for logistics, healthcare, legal tech, and D2C. We blend design, code, and growth strategy to help ambitious founders scale fast. We are seeking a motivated and detail-oriented Digital Marketing Executive with 6 months to 1 year of experience, specializing in Social Media Marketing (SMM) and Paid Ads . The ideal candidate will assist in creating, managing, and optimizing social media campaigns and paid advertising efforts to drive brand awareness, engagement, and conversions. Key Responsibilities: > Manage and grow company social media accounts (Facebook, Instagram, LinkedIn, etc.) > Plan and schedule engaging content using tools like Meta Business Suite > Monitor daily activity, respond to comments/messages, and build community engagement > Coordinate with the design/content team for creatives and captions > Track and analyze SMM performance metrics and suggest improvements > Set up, monitor, and optimize paid ad campaigns on platforms like: Meta (Facebook/Instagram) Ads Google Ads > Conduct basic keyword research, audience targeting, and budget allocation > Analyze ad performance and prepare weekly/monthly reports > A/B test ad creatives and copies to improve ROI Skills & Tools Required: > Basic to intermediate knowledge of: Meta Ads Manager Google Ads Dashboard Google Analytics > Understanding of audience segmentation and campaign goals (Traffic, Conversions, Reach, etc.) > Strong communication skills and creativity Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Monday to Friday Morning shift Work Location: In person Expected Start Date: 08/07/2025

Job Title Marketing Assistant Job Summary We are seeking a highly organized and creative Marketing Assistant to support our marketing team in driving business growth through effective marketing campaigns and strategies. Key Responsibilities 1. Marketing Campaign Support: Assist in planning, executing, and tracking marketing campaigns across various channels, including social media, email, and events. 2. Content Creation: Develop and edit marketing content, such as blog posts, social media posts, and email newsletters. 3. Social Media Management: Manage and schedule social media posts, engage with followers, and monitor analytics. 4. Email Marketing: Assist in creating and sending email campaigns, managing email lists, and tracking email metrics. 5. Event Planning: Help plan and execute marketing events, such as webinars, trade shows, and product launches. 6. Data Analysis: Track and analyze marketing metrics, such as website traffic, social media engagement, and campaign ROI. 7. Collaboration: Work closely with cross-functional teams, including sales, product, and creative. Skills and Qualifications 1. Bachelor's Degree: In Marketing, Communications, or a related field. 2. Marketing Experience: 0-1 years of marketing experience, preferably in a similar industry. 3. Content Creation Skills: Excellent writing, editing, and design skills. 4. Social Media Savvy: Strong knowledge of social media platforms and their respective audiences. 5. Analytical Skills: Ability to track and analyze marketing metrics. 6. Communication Skills: Excellent verbal and written communication skills. 7. Project Management Skills: Ability to prioritize tasks, manage multiple projects, and meet deadlines. Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person

Job Description Key Responsibilities: 1. Strategic Planning & Execution: Develop and implement comprehensive marketing strategies aligned with business goals and revenue targets. Identify and evaluate new market opportunities and develop strategies to capitalize on them. Lead the planning and execution of marketing campaigns across various channels, including digital, social media, email, and events.2 Oversee the development and management of marketing budgets, ensuring efficient resource allocation and ROI optimization. Monitor market trends, competitor activities, and customer insights to inform marketing strategies and tactics. 2. Lead Generation & Nurturing: Develop and implement strategies to generate high-quality leads for the company's products/services. Monitor lead generation metrics, analyze campaign performance, and identify areas for improvement. Collaborate with sales teams to ensure effective lead handover and conversion. 3. Digital Marketing & Analytics: Oversee the management of digital marketing channels Monitor and analyze digital marketing performance, utilizing data analytics tools to track key metrics and identify trends. Optimize digital marketing campaigns to improve efficiency and effectiveness. Stay abreast of emerging digital marketing technologies and trends. 4. Branding & Messaging: Oversee the development and maintenance of marketing collateral, including website content, brochures, presentations, and sales assets. Collaborate with product development and customer success teams to ensure brand alignment across all customer touchpoints. 5. Team Leadership & Development: Lead, mentor, and motivate a team of marketing professionals, including managers and individual contributors. Foster a culture of collaboration, innovation, and high performance within the marketing team. Conduct performance evaluations, provide constructive feedback, and identify development opportunities for team members. Qualifications Education: Bachelor's degree in Marketing, Business Administration, or a related field. MBA or relevant Master's degree preferred. Experience: 3-5 years of experience in Digital marketing/performance Marketing Role Proven track record of developing and executing successful marketing strategies that drive business growth. Extensive experience in digital marketing, lead generation, and customer engagement. Experience in the education sector, specifically with an ed-tech player, is highly desirable. Skills: Leadership & Management: Proven ability to lead, motivate, and develop high-performing marketing teams. Strategic Thinking: Strong analytical and problem-solving skills with the ability to develop and implement strategic marketing plans. Communication & Interpersonal: Excellent written and verbal communication skills, with the ability to effectively communicate with stakeholders at all levels. Digital Marketing Expertise: Deep understanding of digital marketing channels and best practices, including Search, Display, social media, affiliates and email marketing. Data Analysis & Reporting: Proficient in using data analytics tools to track marketing performance, generate insights, and make data-driven decisions

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Data Engineer Job Description Product Data & Analytics Team Senior Data Engineer – Product Data & Analytics Overview Product Data & Analytics team builds internal analytic partnerships, strengthening focus on the health of the business, portfolio and revenue optimization opportunities, initiative tracking, new product development and Go-To Market strategies. Are you excited about Data Assets and the value they bring to an organization? Are you an evangelist for data driven decision making? Are you motivated to be part of a Global Analytics team that builds large scale Analytical Capabilities supporting end users across 6 continents? Do you want to be the go-to resource for data analytics in the company? The ideal candidate has a knack for seeing solutions in sprawling data sets and the business mindset to convert insights into strategic opportunities for our company. Role & Responsibilities Work closely with global & regional teams to architect, develop, and maintain data engineering, advanced reporting and data visualization capabilities on large volumes of data to support analytics and reporting needs across products, markets and services. Obtain data from multiple sources, collate, analyze, and triangulate information to develop reliable fact bases. Effectively use tools to manipulate large-scale databases, synthesizing data insights. Execute cross-functional projects using advanced modeling and analysis techniques to discover insights that will guide strategic decisions and uncover optimization opportunities. Build, develop and maintain data models, reporting systems, dashboards and performance metrics that support key business decisions. Extract intellectual capital from engagement work and actively share tools, methods and best practices across projects Provide 1st level insights/conclusions/assessments and present findings via Tableau/PowerBI dashboards, Excel and PowerPoint. Apply quality control, data validation, and cleansing processes to new and existing data sources. Lead, mentor and guide more junior team members. Communicate results and business impacts of insight initiatives to stakeholders in leadership, technology, sales, marketing and product teams. Bring your Passion and Expertise All About You Experience in data management, data mining, data analytics, data reporting, data product development and quantitative analysis Financial Institution or a Payments experience a plus Experience presenting data findings in a readable and insight driven format. Experience building support decks. Advanced SQL skills, ability to write optimized queries for large data sets (Big data) Experience on Platforms/Environments: Cloudera Hadoop, Big data technology stack, SQL Server, Microsoft BI Stack Experience with data visualization tools such as Looker, Tableau, PowerBI Experience with Python, R, Databricks a plus Experience on SQL Server Integration Services (SSIS), SQL Server Analysis Services (SSAS) and SQL Server Reporting Services (SSRS) will be an added advantage Excellent problem solving, quantitative and analytical skills In depth technical knowledge, drive and ability to learn new technologies Strong attention to detail and quality Team player, excellent communication skills Must be able to interact with management, internal stakeholders and collect requirements Must be able to perform in a team, use judgment and operate under ambiguity Education Bachelor’s or master’s Degree in a Computer Science, Information Technology, Engineering, Mathematics, Statistics Additional Competencies Excellent English, quantitative, technical, and communication (oral/written) skills Analytical/Problem Solving Strong attention to detail and quality Creativity/Innovation Self-motivated, operates with a sense of urgency Project Management/Risk Mitigation Able to prioritize and perform multiple tasks simultaneously Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Work Flexibility: Hybrid IT Lead – Finance Applications   We are seeking an accomplished and forward-thinking Finance Solution Architect to lead our organization’s financial technology initiatives. As a pivotal member of our team, you will play a critical role in designing, implementing, and optimizing financial systems. Your profound expertise in Blackline, Hyperion, Medius, Workiva and other finance related applications will be instrumental in shaping our financial landscape and driving efficiency. Additionally, you will be responsible for managing solution implementation vendors, and ensuring seamless execution of projects. Coordinates with stakeholders in Business, Business Partners, ERP Leads, Global Application Delivery Leads, Testing CoE, Project Managers, and System Integrator(s), to drive end-to-end delivery and completion. Provide leadership direction to Stryker team on best practices, reusability, release management and ensure smooth release of finance applications. What you will do: ​​ Collaboration with Build leads/ key stakeholders and drive team to perform activities following Stryker’s Software Development Lifecycle (SDLC) framework and processes. Work closely with System Integrator(s) to ensure alignment of key program activities and milestones for deployment and production releases. Oversee and ensure completion of all business and program cut-over activities. Aligns on Technical Designs, Prototypes/Mock-ups, Development, Testing and Delivery of solutions for Release Cycles and/or new projects within the commercial application stack. Creates, coordinates and influences the deployment communication plans, including “Go Live� readiness, change management, cutover, and stabilization. Manages and coordinates with external suppliers and deployment partners to ensure they meet their contracted deliverables, agreed upon timelines, and metrics. Working with PMO, Delivery Leads, Process Leads, and Change management, develop standards, tools and systems to effectively and efficiently manage the deployment of the commercial products across Stryker divisions, functions, and regions. Works closely with Service Delivery teams to ensure Build to Run smooth transition, integration and handover processes. Communication within IT teams is critical for both day-to-day events and building out new solutions. Ensures timely escalation and mitigation of issues and risks to ensure a smooth deployment process. Provide guidance and mentoring to other Delivery Leads, Solution Leads and Solution Analysts within the team or same project/program. Financial focus on delivering activities on budget, leveraging time on value-driven activities and ensuring external resources meet contractual deliverables. What you will need: 7-10  years of experience in deploying or delivering finance solutions. Technical and solution Design and configuration expertise in any of the following areas – Procure to Pay, Invoice to Cash, or Record to Report. Experience in at least one of the following systems: Hyperion, SAP BPC, Blackline, Workiva, Concur, Coupa, Medius, Xelix Ensure seamless integration with other systems (such as SAP S/4HANA) and data sources. Collaborate with accounting teams / IT Business Partners to streamline processes, enhance controls, and automate workflows, provide transition for  technical support and lead performance tuning efforts and Partner with Enterprise Architecture to ensure visibility for the current as well as future landscape to fit Strykers long term needs. Ability to consider upstream and downstream process impacts and implications. Experienced in enterprise solution methodologies, preferably in both traditional waterfall and agile approaches preferred. Strong knowledge of Excel Advanced, PowerPoint presentations, Word documents, Access DB, MS Project Suite (MPP/Visio/etc.). Travel Percentage: 0%

Position Overview BayOne Solutions is seeking an exceptional AI/ML Engineer to join our innovative technology initiatives that will revolutionize talent acquisition through intelligent automation. This role is critical to developing and implementing cutting-edge AI/ML solutions that will transform core business processes and drive operational excellence. As our AI/ML Engineer, you will architect and deploy sophisticated machine learning models, implement generative AI solutions, and build multimodal AI systems that transform how we connect talent with opportunities. This position offers the opportunity to work with Fortune 500 clients while building scalable AI solutions that will define the future of our technology platform. Key Responsibilities AI/ML Model Development & Implementation (40%) Design and implement advanced machine learning algorithms for candidate-job matching, utilizing semantic understanding and behavioral prediction models Develop natural language processing solutions for job description parsing, candidate profile analysis, and automated content generation Build and optimize recommendation engines that intelligently match candidates to opportunities based on skills, experience, and cultural fit Create predictive models for recruitment outcomes, including candidate success probability and time-to-fill optimization Implement anomaly detection systems for candidate screening and quality assurance Generative AI & Large Language Models (25%) Develop and fine-tune large language models (LLMs) for recruitment-specific applications including automated job description generation, candidate communication, and interview preparation materials Implement RAG (Retrieval-Augmented Generation) systems for intelligent document processing and candidate information extraction Build conversational AI systems for candidate pre-screening, interview scheduling, and engagement campaigns Create prompt engineering solutions and implement advanced generative AI workflows using GPT, LLaMA, and other foundation models Develop multimodal AI applications that process text, voice, and structured data for comprehensive candidate assessment Data Pipeline & Integration (20%) Design and implement robust data pipelines for processing candidate profiles, job descriptions, and recruitment metrics Build ETL processes for integrating multiple data sources including internal systems, critical platforms, and external APIs Develop real-time data processing systems for candidate sourcing and matching operations Implement data quality monitoring and validation systems ensuring high-quality inputs for ML models Create scalable data architectures supporting AI model training, inference, and continuous learning Platform Integration & Deployment (15%) Integrate AI/ML models with the Django-based Recruitment 2.0 platform through RESTfuI APIs and microservices architecture Deploy models to production environments using containerization (Docker) and cloud platforms (Azure/AWS) Implement A/B testing frameworks for model performance evaluation and continuous improvement Build monitoring and alerting systems for model performance, drift detection, and system health Collaborate with full-stack developers to ensure seamless integration of AI capabilities into user- facing applications Required Qualifications Education & Experience Bachelor's degree in Computer Science, Data Science, Machine Learning, or related technical field 2+ years of hands-on experience in machine learning, deep learning, and AI model development Proven track record developing and deploying AI/ML solutions in production environments Experience working with enterprise clients and understanding business requirements for AI applications Technical Skills Programming Languages: Expert-level Python proficiency; experience with C++, SQL, and web technologies ML/AI Frameworks: Advanced experience with TensorFlow, PyTorch, Keras, scikit-learn, and Huggin Face Transformers Generative AI & LLMs: Hands-on experience with GPT models, fine-tuning techniques, prompt engineering, and foundation models NLP & Text Processing: Strong background in natural language processing, text classification, named entity recognition, and semantic analysis Data Processing: Proficiency with NumPy, Pandas, and large-scale data processing frameworks Cloud & DevOps: Experience with Azure/AWS, Docker, Git, and CI/CD pipelines for ML model deployment Databases: Working knowledge of SQL databases, NoSQL systems, and vector databases for AI applications Specialized Experience Experience with multimodal AI systems processing text, audio, and structured data Background in recommendation systems, matching algorithms, and information retrieval Knowledge of automated assessment systems and candidate evaluation methodologies Experience with real-time AI applications and low-latency model serving Understanding of bias detection and fairness in AI systems, particularly for human-oriented applications Preferred Qualifications Master's degree in Machine Learning, AI, or related field Background in developing Al-powered applications for complex business processes Knowledge of federated learning and distributed AI system architectures Experience with document processing, OCR, and information extraction systems Familiarity with enterprise software integration patterns and API development Application Process We are looking for candidates who can start immediately and contribute to our fast-paced, innovative environment. Please submit your resume along with examples of AI/ML projects you've developed, particularly those involving NLP, generative AI, or recommendation systems. Equal Opportunity Employer: Bayone Solutions is committed to creating a diverse and inclusive workplace and is proud to be an equal opportunity employer. This position o[fers an exceptional opportunity to shape the[uture of recruitment technology while working with cutting-edge AI systems and enterprise clients. Join us in building the next generation o[talent solutions.

Work Flexibility: Hybrid What you will do Create and maintain high quality demand forecasts and demand forecast analytics. Must assemble and analyze all data pertinent to creating/maintaining the demand forecast, including historical order bookings/shipments, item master data, market and macro-economic trends, seasonality, promotions, and product life-cycle management. Serve as the primary demand planning contact for the General Manager, Marketing, Sales and Finance business partners and for the IBP Franchise Manager, Analyst or Global Operations Master Scheduler(s). Lead the demand planning process and monthly Executive Demand Review meetings and coordinate / consolidate plans with other Demand Planners, to ensure the process is effective and runs efficiently. Perform financial reconciliation against the financial plan, lead efforts to address financial plan gaps as well as demand-supply gaps and improving key metric performance such as forecast accuracy and forecast bias. Work cross-functional to develop appropriate action plans to close gaps Represent the demand planning process within Stryker’s Integrated Business Planning (IBP) process, demonstrating thought leadership, creativity in solving problems and the ability to appropriately communicate and escalate issues as needed Act as the primary liaison to cross-functional senior management to provide education around the demand plan and its implications and risks, and provide monthly, detailed documentation of key assumptions. Partner with the IBP team to ensure demand plans are communicated effectively across the supply function. Identify actionable insights and recommendations to support strategic decision making for senior leaders & lead defined elements of divisional demand planning team, including but not limited to process improvement, weekly/monthly reporting, documentation, and product life-cycle management Ensure the demand plan is collected and approved by the required business and financial leaders as defined in the process flow per the required monthly cadence Support execution of the product life-cycle management process for all new product launches and product exits as it relates to the demand planning function. Monitor SKU levels and recommend rationalization initiatives for future consideration to Divisional/Global Operations leadership. Partner with the Business System Administrator and Forecast Modelers to create reporting of analytics to support the business needs for better information in decision-making Understand the corporate/departmental objectives for demand planning and ensure adherence to established standard business and system processes Drive continuous improvement in the development, modification and adjustment of procedures, policies, processes and technologies within the demand planning organization. Lead training and education sessions as needed both within the demand planning team and across the organization as warranted Maintain awareness of industry best practices and the ability to advocate for and translate those into forecasting practices where appropriate Lead major supply chain process improvements and system implementation projects as required by the business & manage demand planning and data analytics for multiple or large segments of the business  What you need Degree level in Business/Engineering/Supply Chain management APICS accredited or professional supply chain accreditation & must have knowledge of demand management/forecasting tools, forecasting processes in sales, marketing operations, finance, manufacturing and supply chain issues. Strong MS Office skills (Excel, PowerPoint, Access) Must understand end to end supply chain interactions and interdependencies. Must Required Minimum of 4 years of business experience in: Supply Chain Planning, Demand Management/Forecasting, Sales Operations/Planning, Finance/Accounting, or Marketing Background in sales analytics, inventory management, new product introductions and supply chain metrics is required. Prior experience with demand planning tools like Oracle Demantra, Demand Solutions or i2 is preferred. Knowledge of ERP (Oracle) transactional data and SAP is preferred Travel Percentage: 30%

Location: Gurugram, Haryana Department: Sales Reports To: Head of Sales / Zonal Sales Manager Experience Required: 3-5 years in Institutional or B2B Sales (preferably in FMCG or Consumer Goods) Employment Type: Full Time Job Summary: We are looking for a results-driven Institutional Sales Manager to build and manage relationships with key institutional clients such as hotels, hospitals, educational institutions, corporate offices, and government bodies. The candidate will be responsible for driving volume, ensuring profitability, and delivering high levels of customer satisfaction through strategic sales planning and execution. Key Responsibilities: Client Acquisition & Management : Identify and onboard new institutional clients and B2B partners. Maintain and grow relationships with existing accounts. Ensure timely delivery and support for client requirements. Sales Strategy & Execution : Develop and implement sales strategies for institutional channels. Prepare and deliver presentations, proposals, and commercial negotiations. Achieve monthly, quarterly, and annual sales targets. Coordination & Cross-Functional Collaboration : Coordinate with supply chain and logistics teams for order fulfilment. Collaborate with the marketing team for promotional materials and campaigns. Plan BTL activities & support the marketing team in Execution. Market Intelligence : Monitor competitor activity and industry trends. Provide insights to improve products, pricing, and positioning in the institutional segment. Reporting & Analysis : Track sales performance metrics and prepare regular reports. Use CRM tools to maintain client records and pipeline tracking. Key Requirements: Bachelor’s degree in Business Administration, Marketing, or related field (MBA preferred). Proven experience (4+ years) in institutional or B2B sales, preferably in FMCG, Horeca, or consumer durables. Strong negotiation, communication, and interpersonal skills. Ability to work independently and manage high-value clients. Willingness to travel as required. Preferred Industries: FMCG (Food sector preferred) HORECA (Hotels, Restaurants, Catering) Corporate Gifting Consumer Healthcare or Household Products Job Type: Full-time Pay: ₹60,000.00 - ₹70,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Language: English (Preferred) Work Location: In person

About Aptia Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence. With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind. Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best. And we are expanding. Aptia Group is not only fueled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues. Specialist. Responsive. Thoughtful. Our values aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. Job requirements Interprets requirements to create/ update systems specifications documents for the Aptia365 platforms Accountable for solving the production related issues and preparation of annual calendar, as applicable Perform & Review Data Analysis, Audit, and associated research and provide subsequent resolution Work alongside with Sr. members or individually (as required) to assist in smooth integration/transition of processes Execute & manage the assigned tasks {analysis, testing, and production} specific to the allocated teams. Work independently on tasks assigned Demonstrate Module level ownership (Work assigned to self and immediate sub-ordinates) and act as a back-up of Manager Manage internal/external stakeholder communication (including Admin & other teams for assigned module) Assist & Manage Offshore/Onshore Interaction Manage Stakeholder Communication, including Technical/Functional escalations Update Reporting/documentation with task details and provide regular updates to team Lead & document requirement calls with admin teams Knowledge & Skills: Good knowledge of Benefits Administration Outsourcing Experienced on Aptia365 Platform Experience in standard and BW configuration as per the client requirements Good H&B Domain knowledge and BW knowledge Creating & Monitoring Project Plans Experience of working in onshore/offshore model Ability to work well within a team environment Should be able to execute transition plan for new project work Should have the ability to collate and analyse project metrics Ability to manage (delivery, q uality & tracking) projects Excellent written and verbal communication skills as exemplified by clear issue explanations, documentation and effective intra- and inter-group communications Strong organizational and time management skills, including ability to multitask and work independently with minimum supervision to meet firm deadlines Education: B.Tech / MCA/ B.Sc.( IT) / BCA from reputable institute in any stream Eligibility: Minimum 5 years of overall experience Minimum 12 months of experience as Senior Lead Implementation Analyst/ Lead Business Analyst in similar domain Should have at least “ On Track ” or equivalent rating in last appraisal Should not be under any Performance Improvement Plan, or had any official disciplinary action within the last 3 months Should not have applied for any other IJP within Aptia within the last 3 month How to apply If you are interested in this role, then we’d love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information. Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation. If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.