MEP & Minor Works Program Manager

Job Description

Jones Lang LaSalle Property Consultants (India) Pvt. Ltd. (JLL) is looking for an MEP & Minor Works Program Manager to join our growing APAC Regional PMO Group. This role offers the opportunity to manage portfolios of projects for prestigious clients, with a focus on capital works, MEP infrastructure, and critical systems upgrades. You'll work in a complex matrix environment, engaging with senior business leaders and demonstrating exceptional attention to detail and initiative. What this job involves Project/Program Operations Act as the client's single point of contact for strategy, implementation, and escalation on allocated capital works projects, blending client-specific and local business needs. Report to designated client parties and be responsible for: Implementing and managing internal coordination within the client's organization, instructing the project team accordingly. Ensuring effective and efficient delivery of projects within the specified remit. Ensuring the project team complies with the client's standard Governance Process and financial reporting. Ensuring the project team complies with the client's corporate office design standards. Ensuring project procurement procedures and documentation are met. Communicating and driving compliance in using the client's legacy Project Management tool. Regularly completing KPI scorecards and assessments for project teams. Regularly reporting project progress and cost performance within the client organization. Managing stakeholder communication. Liaising with client stakeholders/delivery partners (e.g., Business Units, IT, Security, CRE, FM, Procurement, Business Continuity) for their involvement and handover sign-off. Ensuring end-to-end project financial management and close-out. Advocate for and assure compliance with Health and Safety best practices (JLL and Client policy). Assist in reviewing and improving internal processes and reporting. Be accountable for overall risk and issue management of allocated projects, monitoring adherence to corporate risk policies. Interfaces This role interfaces with: Client's Real Estate/Capital Works Teams and other internal functions (e.g., Health and Safety, Procurement, Engineering, Sustainability, Business Unit Stakeholders, Country Management, Facility Managers, Finance, Security, IT). JLL or third-party delivery teams. Other consultants retained by the client, including non-JLL Project Management. Desired Skills and Experience Personal Attributes Perceptive, self-motivated, collaborative, enthusiastic. Strong organizational and time-management skills. Strong analysis and problem-solving skills. A passion for quality and an eye for detail. Excellent communication skills (written and spoken English to a good technical standard). Numerate. Experience Prior experience working within a PMO/Programme Management environment. Track record supporting the delivery of capital works to clients in the financial services sector. Extensive experience navigating complex matrix environments and managing client stakeholders, including senior business leaders. Prior experience in delivering projects/programs covering end-of-life upgrades, MEP infrastructure, and critical systems upgrades. Experience in delivering minor projects would be beneficial. 5-7 years of post-graduate experience in a relevant field of operations. Experience in capital works and/or programs with multiple projects for international clients/MNCs. Qualifications Educated to Degree in a business-related function. Demonstrable experience and an appropriate professional qualification are preferred.